Cisco Systems 8540HDC, 8550HDC, 8450HDC User Manual
User Guide
Cisco Explorer 8540HDC DVR
and 8550HDC DVR
with Multi-Stream CableCARD Interface
Explorer 8550HDC
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Notice to Installers
The servicing instructions in this notice are for use by qualifi ed service personnel only. To reduce the risk of electric shock,
do not perform any servicing other than that contained in the operating instructions, unless you are qualifi ed to do so.
Note to System Installer
For this apparatus, the coaxial cable shield/screen shall be
grounded as close as practical to the point of entry of the cable
into the building. For products sold in the US and Canada, this
reminder is provided to call the system installer's attention to
Article 820-93 and Article 820-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the coaxial cable shield.
This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est
donc dangereux d’être en contact avec toute pièce interne de
ce produit.
CAUTION: To reduce the risk of electric shock, do not
remove cover (or back). No user-serviceable parts
inside. Refer servicing to qualified service personnel.
WARNING
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
This symbol is intended to alert you of the presence
of important operating and maintenance (servicing)
instructions in the literature accompanying this product.
Ce symbole a pour but de vous avertir qu’une
documentation importante sur le fonctionnement et
l’entretien accompagne ce produit.
20070131 SysInstaller 820 US/Canada/Intl
U.S. Patents
A patent notice is affi xed to this product. In addition, the product may also be covered by one or more of the following
patents:
4,498,169, 4,692,919, 4,748,667; 4,829,569; 4,866,770; 4,885,775; 4,888,799; 4,890,319; 4,922,456; 4,922,532; 4,924,498; 4,965,534; 4,991,011; 5,003,384; 5,012,510; 5,029,207;
5,045,816; 5,053,883; 5,054,071; 5,058,160; 5,142,575; 5,142,690; 5,146,526; 5,155,590; 5,214,390; 5,225,902; 5,225,925; 5,235,619; 5,237,610; 5,239,540; 5,241,610; 5,247,364;
5,255,086; 5,257,403; 5,267,071; 5,270,809; 5,271,041; 5,272,752; 5,282,028; 5,285,497; 5,287,351; 5,301,028; 5,309,514; 5,317,391; 5,319,709; 5,341,425; 5,347,388; 5,347,389;
5,357,276; 5,359,601; 5,361,156; 5,367,571; 5,379,141; 5,379,145; 5,381,481; 5,390,337; 5,400,401; 5,406,558; 5,418,782; 5,420,866; 5,420,923; 5,425,101; 5,428,404; 5,430,568;
5,434,610; 5,436,749; 5,438,370; 5,440,632; 5,442,472; 5,455,570; 5,457,701; 5,471,492; 5,477,199; 5,477,262; 5,477,282 5,477,370; 5,481,389; 5,481,542; 5,485,221; 5,493,339;
5,497,187; 5,500,758; 5,502,499; 5,506,904; 5,519,780; 5,539,822; 5,550,825; 5,579,055; 5,579,057; 5,583,562; 5,592,551; 5,596,606; 5,600,378; 5,602,933; 5,640,388; 5,657,414;
5,675,575; 5,684,876; 5,715,515; 5,724,525; 5,734,822; 5,740,300; 5,742,677; 5,754,940; 5,757,416; 5,771,064; 5,774,859; 5,825,829; 5,826,167; 5,850,305; 5,854,703; 5,870,474;
5,892,607; 5,920,626; 5,923,755; 5,930,024; 5,930,515; 5,937,067; 5,963,352; 5,966,163; 5,982,424; 5,991,139; 5,999,207; 6,005,631; 6,005,938; 6,016,163; 6,028,941; 6,029,046;
6,052,384; 6,055,244; 6,072,532; 6,105,134; 6,148,039; 6,157,719; 6,188,729; 6,195,389; 6,212,278; 6,215,530; 6,219,358; 6,240,103; 6,243,145; 6,246,767; 6,252,964; 6,272,226;
6,292,081; 6,292,568; 6,320,131; 6,374,275; 6,405,239; 6,411,602; 6,417,949; 6,424,714; 6,424,717; 6,433,906; 6,438,139; 6,463,586; 6,467,091; 6,476,878; 6,493,876; 6,510,519;
6,516,002; 6,516,412; 6,526,508; 6,538,595; 6,546,013; 6,560,340; 6,567,118; 6,570,888; 6,622,308; 6,629,227; 6,664,984; 6,667,994; 6,671,879; 6,674,967; 6,678,891; 6,714,598;
6,721,352; 6,721,956; 6,725,459; 6,738,982; 6,744,892; 6,744,967; 6,751,271; 6,760,918; 6,795,972; 6,802,077; 6,804,708; 6,811,447; 6,817,028; 6,822,972; 6,823,385; 6,832,386;
6,845,106; 6,868,473; 6,874,075; 6,889,191; 6,909,471; 6,917,622; 6,917,628; 6,922,412; 6,927,806; 6,928,656; 6,931,058; 6,937,729; 6,969,279; 6,971,008; 6,971,121; 6,978,310;
6,986,156; 6,988,900; 6,996,838; 7,010,801; 7,053,960; 7,065,213; 7,069,578; 7,069572; D348065; D354959; D359737; D363932; D390217; D434753; D507240; D507535;
D513407; D516518; RE36368; RE36988
20070417 Patents
ii
Contents
IMPORTANT SAFETY INSTRUCTIONS ......................................................................................iv
What’s in the Carton? ...................................................................................................................vi
Additional Equipment You Might Need .........................................................................................vi
Welcome .......................................................................................................................................1
Safety First ................................................................................................................................... 1
Identify Your Set-Top .................................................................................................................... 1
Front Panel Features .................................................................................................................... 2
Back Panel Connectors ................................................................................................................ 3
Connecting the Set-Top ................................................................................................................ 4
Connections for an HDTV and VCR ............................................................................................. 5
Connections for a Standard-Defi nition TV and VCR .................................................................... 6
View Television Programming ...................................................................................................... 7
Troubleshooting ............................................................................................................................8
Frequently Asked Questions......................................................................................................... 9
Picture Formats .......................................................................................................................... 10
Connecting to an HDTV with an HDMI Connector ......................................................................11
Connecting to an HDTV with a DVI Connector........................................................................... 12
Connecting to an HDTV with Component Input (YPbPr) ............................................................ 13
Connecting to a Home Theater System with Component Input (YPbPr) .................................... 14
Connecting to a Stereo VCR and HDTV (optional) .................................................................... 15
Connecting the Set-Top in HD Mode to an SDTV with Component Input (YPbPr) .................... 16
Connecting an External SATA Hard Disk Drive (optional) ..........................................................17
Index ...........................................................................................................................................19
Compliance Information..............................................................................................................21
iii
IMPORTANT SAFETY INSTRUCTIONS
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
amplifi ers) that produce heat.
9) Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding-type plug has two
blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided
plug does not fi t into your outlet, consult an electrician
for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
11) Only use attachments/accessories specified by the
manufacturer.
12)
13) Unplug this apparatus during lightning storms or when
14) Refer all servicing to qualified service personnel.
Use only with the cart, stand, tripod, bracket, or
table specifi ed by the manufacturer, or sold with
the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid
injury from tip-over.
unused for long periods of time.
Servicing is required when the apparatus has been
damaged in any way, such as a power-supply cord or plug
is damaged, liquid has been spilled or objects have fallen
into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been
dropped.
Ground the Product
WARNING: Avoid electric shock and fi re hazard!
If this product connects to coaxial cable wiring, be sure
the cable system is grounded (earthed). Grounding
provides some protection against voltage surges and
built-up static charges.
Outdoor Grounding System
If this product connects to an outdoor antenna or cable system,
be sure the antenna or cable system is grounded (earthed).
This provides some protection against voltage surges and
built-up static charges.
Article 810 of the National Electric Code (NEC) ANSI/NFPA
No. 70-1990, provides the following information:
• Grounding of the mast and supporting structure
• Grounding the lead-in wire to an antenna discharge unit
• Size of the grounding conductors
• Location of the antenna-discharge unit
• Connection to grounding electrodes
• Requirements for the grounding electrodes (see the
following antenna grounding diagram as recommended
by NEC ANSI/NFPA 70)
Power Source Warning
A label on this product indicates the correct power source
for this product. Operate this product only from an electrical
outlet with the voltage and frequency indicated on the product
label. If you are uncertain of the type of power supply to your
home or business, consult your service provider or your local
power company .
The AC inlet on the unit must remain accessible and operable
at all times.
iv
WARNING: Avoid electric shock and fi re hazard!
Do not locate an outside antenna system in the vicinity of
overhead power lines or power circuits. Touching power
lines or circuits might be fatal.
IMPORTANT SAFETY INSTRUCTIONS, continued
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall outlet,
disconnect the signal inputs.
Verify the Power Source from the On/Off
Power Light
When the on/off power light is not illuminated, the apparatus
may still be connected to the power source. The light may go
out when the apparatus is turned off, regardless of whether
it is still plugged into an AC power source.
Eliminate AC Mains Overloads
WARNING: Avoid electric shock and fi re hazard!
Do not overload AC mains, outlets, extension cords,
or integral convenience receptacles. For products
that require battery power or other power sources to
operate them, refer to the operating instructions for
those products.
Provide Ventilation and Select a Location
• Remove all packaging material before applying power to
the product.
• Do not place this apparatus on a bed, sofa, rug, or similar
surface.
• Do not place this apparatus on an unstable surface.
• Do not install this apparatus in an enclosure, such as a
bookcase or rack, unless the installation provides proper
ventilation.
• Do not place entertainment devices (such as VCRs or
DVDs), lamps, books, vases with liquids, or other objects
on top of this product.
• Do not block ventilation openings.
Protect from Exposure to Moisture and Foreign
Objects
WARNING: Avoid electric shock and fi re hazard! Do
not expose this product to dripping or splashing liquids,
rain, or moisture. Objects fi lled with liquids, such as
vases, should not be placed on this apparatus.
WARNING: Avoid electric shock and fi re hazard!
Unplug this product before cleaning. Clean only with a dry
cloth. Do not use a liquid cleaner or an aerosol cleaner. Do
not use a magnetic/static cleaning device (dust remover)
to clean this product.
WARNING: Avoid electric shock and fi re hazard!
Never push objects through the openings in this product.
Foreign objects can cause electrical shorts that can result
in electric shock or fi re.
Service Warnings
WARNING: Avoid electric shock! Do not open the
cover of this product. Opening or removing the cover
may expose you to dangerous voltages. If you open the
cover, your warranty will be void. This product contains
no user-serviceable parts.
Check Product Safety
Upon completion of any service or repairs to this product, the
service technician must perform safety checks to determine
that this product is in proper operating condition.
Protect the Product When Moving It
Always disconnect the power source when moving
the apparatus or connecting or disconnecting cables.
20080717_UL60065 for Cable_US/Canada
v
What’s In The Carton?
The set-top carton contains the following items:
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• 8450HDC and 8550HDC DVR
Explorer 8550HDC
CH+
POWER
CH-
Explorer 8550HDC
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LISTEXITINFOGUIDE
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• Quick Reference Guide
• Power Cord
with M-Card
Additional Equipment You Might Need
You might need some of the cables and adapters shown below for connecting the set-top to your home entertainment
devices. See the connection information in the Connection Diagrams section for more information.
Check with your service provider for information about acquiring cables or adapters, or you can purchase cables or
adapters at your local electronics supplier.
Composite
A/V Cables
Component
Video Cables
(YPbPr)
HDMI-to-HDMI
Cable
HDMI-to-DVI
Cable
HDMI
Adapter
RGB
Adapter
Audio Left/
Right Cable
RF Coaxial
Cable
Coaxial Digital
Audio Cable
S-Video
Cable
Optical Digital
Audio Cable
RGB Adapter
Cable
(RCA to RCA)
RGB Adapter
Cable
(RCA to BNC)
RGB Adapter
Cable
(RCA to VGA)
vi
Welcome
The Cisco® Explorer® 8450HDC and 8550HDC DVR Set-Tops with Multi-Stream CableCARD™ (M-Card™) provide
high-defi nition (HD) capability and broadband digital video services.
Follow the instructions in this guide to install the 8450HDC and 8550HDC, to become familiar with the buttons on the
front panel, and to access your cable services. Then, enjoy the features of the 8450HDC and 8550HDC and change
the way you watch TV.
Important: If the M-Card is removed, the set-top will not operate correctly.
The consumer support website provides news and information about this product. For more information, please refer to
www.scientifi catlanta.com/products/consumers/new_cableboxes.htm
Safety First
Before using the set-top, read the Important Safety Instructions section of this guide.
Identify Y our Set-Top
To fi nd the serial number for your set-top, look on the back for a label that is similar to the example shown here.
The serial number begins with “SA“ and is located at the top of the bar code.
Serial Number
STB SN: SABNFSRVG
eCM MAC: 001868C16907
STB RF MAC: 001868C16906
T13039
If your set-top requires troubleshooting in the future, your cable service provider may ask for this serial number.
Use the space provided here to record the serial number: _______________________________________________
1
Front Panel Features
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Explorer 8550HDC
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1 278910653
4
11 12
T13662
1 Power Turns the DVR on and off
2 USB Connects to external USB devices (Reserved for future use)
3 VOL +, VOL - Increases and decreases the volume
4 CH+, CH - Scrolls through the channels
5 Select Accesses your on-screen selection
6 IR Sensor Receives the infrared signal from the remote control
7 Guide Accesses the on-screen guide (if defi ned), Quick Settings, or General Settings guide
8 Info Displays a description of the selected program. This button is available from the on-screen
guide and while viewing a program
9 Exit Exits menus, the on-screen guide, and program information
10 List Displays the Recorded List
11 LED Display Displays the selected channel number and time of day.
The LED also displays the following:
• Message (
)
• HDTV
• Power (
)
• Output Resolution (1080i, 720p, 480p, or 480i)
• AUTO - Automatically outputs native scan rates that your TV can accept
12 Video and Not available on all models. Connects to video and left/right (L/R) audio outputs from a TV
Audio Input or other device. (Not available on 8540HDC)
Note: This illustration may vary from the actual product.
CAUTION: The DVR is equipped with a hard disk drive to store programs that you record and to allow you to rewind
and pause live TV. Any time the DVR is powered on (power LED is illuminated) or a recording is in progress (the
record LED is illuminated) the hard disk is in use.
If you need to move the DVR, complete the following steps to allow the hard disk to shut down properly . First, make
sure that no recording is in progress (record LED is off). Then, turn off power by pressing the Power key. Finally,
unplug the unit and wait 10 seconds for the hard disk drive to spin down (stop). At this point the unit can be moved
safely.
Y ou should handle this product with the same level of care you would use when handling other electronics containing
a hard disk drive, such as a laptop computers or other hard disk drive equipped devices.
2
Back Panel Connectors
OPTICAL
AUDIO
DIGITAL
OUT
AUDIO
IR
L
R
S-VIDEO
OUT
7 864 16
119
CABLE OUT
13
12
MULTI-STREAM CABLE CARD
USB 2.0
15 1810
AVIS:
M-CARD SN: PKCPKPDBT
M-CARD MAC: 001AC326910A
1394
1394
eSATA
19
17 20 22
ELECTRIQUE NE PAS OUVRIR
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
RISQUE DE CHOC
LISTED 14H1
VIDEO PRODUCT
120 VAC
60Hz 4.2A
500W
120VAC
60Hz 80W
T13663
THIS DEVICE IS INTENDED TO BE ATTACHED TO A
RECEIVER THAT IS NOT USED TO RECEIVE OVER-THE-AIR
BROADCAST SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE HARMFUL
INTERFERENCE TO RADIO COMMUNICATIONS
AND IS IN VIOLATION OF THE FCC RULES, PART 15.
SCIENTIFIC-ATLANTA, INC.
CATV CONVERTER
MADE IN MEXICO
ARCHIVE OUT 1
VIDEO
VIDEO
L
LRPb
R
3 215
Y
Pr
STB SN: SABPQBQGD
eCM MAC: 001AC3F4F757
STB RF MAC: 001AC3F$F756
CABLE
IN
1 2 14
1 Cable In Connects to a coaxial cable that delivers the signal from your service provider
2 Set-Top Bar Code Contains set-top serial number and MAC addresses
3 Archive Video Connects to a video input of an archive device
4 L-R Audio Archive Connects to an audio input of an archive device
5 Video 1 (Composite) Connects to a video input of another device, such as a TV or VCR
6 Audio Out (Left/Right) Connects to RCA cables that send analog audio signals (left/right) to a stereo receiver
or TV with stereo inputs
7 YPbPr Connects to the component video input (YPbPr) on an HDTV. Do not use
these cables if you are using the HDMI connection
8 Out 2 Connects to either a VCR or to another set of inputs (composite) on your TV
(Secondary Audio Out)
9 Digital Audio Out Connects to an RCA cable that sends a digital audio signal to a surround-sound receiver
or other digital audio device
10 S-Video Out Connects to S-Video input of a standard TV or VCR
11 IR Connector reserved for future use
12 Optical Audio Out Connects to an optical cable that sends a digital audio signal to a surround-sound
receiver or other digital audio device
13 Cable Out Connects to a coaxial cable that sends analog audio and video signals to a TV or VCR.
These signals are SDTV video and stereo audio
™
14 HDMI Connects an HDMI
cable to the HDMI input of an HDTV . HDMI supports both digital audio
and video. May be used to connect to a DVI interface using an HDMI-to-DVI adapter for
video and separate audio connections. Any of the following audio connections may be used:
Digital Audio Out (9); Audio Out: Left, Right (6); or Optical Audio Out (12)
15 M-CARD Installed by your service provider
16 USB 2.0 Connects to external USB devices (Reserved for future use)
17 eSATA Connects an external Serial ATA (eSATA) hard disk drive for expanded drive space.
A connected eSATA drive is not an archival device. Your service provider may not
support all eSATA hard drives
18 M-CARD Code Label Contains M-CARD serial number and MAC address
19 1394 Connects to display devices equipped with a 1394 input
20 Ethernet Connects to an Ethernet-equipped device (Reserved for future use)
21 AC Outlet Connects to the AC power cord from another device, such as a TV
22 AC Power Input Connects to the power cord to deliver power to the set-top
Note: This illustration may vary from the actual product.
3
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