Cisco 7925G User Manual

CHAP T E R

Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

This chapter describes how to use the Settings menus on the Cisco Unified Wireless IP Phone 7925G to view the Security Configuration menu, Device Information menu, Model Information menu, Status menu, and the Call Statistics screen. This chapter includes the following sections:

• Viewing Security Information, page 8-1

• Viewing Device Information, page 8-4

• Viewing Model Information, page 8-7

• Viewing the Phone Status Menu, page 8-8

For more information, see Chapter 9, “Monitoring the Cisco Unified Wireless IP Phone Remotely.” For more information about troubleshooting the Cisco Unified IP Phone, Chapter 10, “Troubleshooting the

Cisco Unified Wireless IP Phone 7925G.”

Viewing Security Information

To view the Security Configuration screen on the Cisco Unified Wireless IP Phone 7925G and see information about the security settings, follow these steps:

Procedure

Step 1 Choose the SETTINGS > System Configuration > Security.

Step 2 Use the Navigation button to scroll through the items in the Security Configuration screen.

Step 3 Table 8-1 describes the items that appear in this screen.

Step 4 To exit the Security Configuration screen, press the Back softkey.

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Viewing Security Information

Table 8-1 Security Configuration Screen Items

Item Description

Web Access Indicates web access capability for the phone.

Security Mode Displays the security mode that is set for the phone. You configure

MIC Indicates whether a manufacturing installed certificate (used for the

LSC Indicates whether a locally significant certificate (used for the

CTL File Displays the MD5 hash of the certificate trust list (CTL) file that is

Trust List If a CTL file is installed on the phone, provides access to the Trust

CAPF Server Displays the IP address or host name and the port of the CAPF that

Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

• Disabled—No user options web page access

• ReadOnly—Can view information

• Full—Can use configuration pages

You configure web access in Cisco Unified Communications Manager Administration.

the device security mode in Cisco Unified Communications Manager Administration.

Note If you choose PEAP as your security mode, you can enable

the validation of the server certificate on the phone.

security features) is installed on the phone (Yes) or is not installed on the phone (No). For information about how to manage the MIC for your phone, refer to the “Using the Certificate Authority Proxy Function” chapter in Cisco Unified Communications Manager Security Guide.

security features) is installed on the phone or is not installed on the phone. For information about how to manage the LSC for your phone, refer to the “Using the Certificate Authority Proxy Function” chapter in Cisco Unified Communications Manager Security Guide.

installed in the phone. If no CTL file is installed on the phone, this field displays Not Installed. (If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets. For more information about this file, refer to the “Configuring the Cisco CTL Client” chapter in Cisco Unified Communications Manager Security Guide.)

If a CTL file is installed on the phone, also provides access to the CTL File screen. For more information, see the “Accessing the CTL

File Screen” section on page 8-2.

List screen. For more information, see the “Trust List Screen”

section on page 8-4.

the phone uses.

Accessing the CTL File Screen

If a CTL file is installed on the phone, you can access the CTL File screen by choosing Settings > System Configuration > Security > CTL File. To exit the CTL File screen, press the Exit softkey.

The CTL File screen contains these options:

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Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

• CTL File—Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the

phone, and provides access to the CTL File menu. If no CTL file is installed on the phone, this field displays Not Installed. (If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets. For more information about this file, refer to Cisco Unified Communications Manager Security Guide.)

–

A locked padlock icon in this option indicates that the CTL file is locked.

–

An unlocked padlock icon indicates that the CTL file is unlocked.

• CAPF Server—IP address of the CAPF server used by the phone. Also displays a certificate icon

if a certificate is installed for this server.

• Communications Manager/TFTP Server—IP address of a Cisco Unified Communications Manager

and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

If neither the primary TFTP (TFTP Server 1) server nor the backup TFTP server (TFTP Server 2) is listed in the CTL file, you must unlock the CTL file before you can save changes that you make to the TFTP Server 1 option or to the TFTP Server 2 option on the Network Configuration menu. (For information about changing these options, see the “Configuring DHCP Settings” section on

page 5-6.)

Viewing Security Information

Note When the wireless IP phone is connected to a Cisco Unified Communications Manager Release 5.0 or

later, you can have multiple security profiles assigned to a phone. When the phone has more than one security profile using different secure Cisco Unified Communications Manager clusters, you must delete the CTL file from the current profile before enabling another profile. See “Understanding Security

Profiles” section on page 1-12.

To unlock the CTL file from the Security Configuration screen, follow these steps:

Procedure

Step 1 Scroll to the CTL File menu and press Select.

Step 2 Press **# to unlock options on the CTL File menu.

If you decide not to continue, press **# again to lock options on this menu.

Step 3 Scroll to the CTL option that you want to change and press Erase.

After you make the change, the CTL file will be locked automatically.

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Viewing Device Information

Trust List Screen

The Trust List screen displays information about all of the servers that the phone trusts.

If a CTL file is installed on the phone, you can access the Trust List screen by choosing Settings > Security Configuration > Trust List.

To exit the Trust List screen, press the Exit softkey.

The Trust List screen contains these options:

• CAPF Server—IP address of the CAPF used by the phone. Also displays a certificate icon if a

• Communications Manager / TFPT Server—IP address of a Cisco Unified Communications Manager

• SRST Router—IP address of the trusted SRST router that is available to the phone, if such a device

Related Topics

• Viewing the Status Messages, page 8-9

• Viewing Call Statistics, page 8-14

• Viewing Firmware Versions, page 8-16

Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

certificate is installed for this server.

and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

has been configured in Cisco Unified Communications Manager Administration. Also displays a certificate icon if a certificate is installed for this server.

Viewing Device Information

You can access the Device Information screen on the Cisco Unified Wireless IP Phone 7925G and to view information about the current configuration:

• Cisco Unified Communications Manager servers

• Network settings

• WLAN information

• HTTP information

• Locale information

• Security settings

• QoS information

To view the Device Information screen, follow these steps:

Procedure

Step 1 Choose Settings menu> Device Information.

Step 2 Use the Navigation button to scroll to one of the categories in the Device Information screen and press

Select.

The list of items under the category displays.

Step 3 Table 8-2 describes the categories and items that appear in this screen.

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Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

Step 4 To exit the Device Information screen, press the Back softkey.

Table 8-2 Device Information Categories and Items

Item Description

CallManager Information

CallManager 1–5 Host names or IP addresses, in prioritized order, of the

Cisco Unified Communications Manager servers with which the phone can register. An item can also show the IP address of an SRST router that is capable of providing limited Cisco Unified Communications Manager functionality.

Each available server displays the Cisco Unified Communications Manager server IP address and one of the following states:

• Active—Cisco Unified Communications Manager server from

which the phone is currently receiving call-processing services.

• Standby—Cisco Unified Communications Manager server to

which the phone switches if the current server becomes unavailable.

Viewing Device Information

• Blank—No current connection to this

Cisco Unified Communications Manager server.

Network Information

DHCP Server IP address of the DHCP server from which the phone obtains its IP

address.

MAC Address MAC address of the phone.

Host Name Unique, fixed name that is automatically assigned to the phone based

on the MAC address.

Domain Name Name of the DNS in which the phone resides.

IP Address IP address of the phone.

Subnet Mask Subnet mask used by the phone.

TFTP Server 1 Primary TFTP server used by the phone.

TFTP Server 2 Secondary TFTP server used by the phone.

Default Router 1 IP address for the default gateway used by the phone.

DNS Server 1 Primary DNS server used by the phone.

DNS Server 2 Backup DNS server used by the phone.

Load Server Host name or IP address for the alternate server that the phone uses for

firmware upgrades.

CDP Enabled Indicates whether the network is using Cisco Discovery Protocol

(CDP).

DHCP Enabled Indicates whether this phone is using DHCP for its IP address

assignment or not.

Alternate TFTP Indicates whether this phone uses a TFTP server other than the one

assigned by DHCP.

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Viewing Device Information

Table 8-2 Device Information Categories and Items (continued)

Item Description

WLAN Information

Profile Name Name of the network profile that the phone is currently using.

SSID Service Set ID that the phone is currently using.

802.11 Mode Wireless signal mode that the phone is currently using.

Single Access Point Indicates if the phone minimizes scanning (Enabled) or scans for APs

Call Power Save Mode Type of power save mode that the phone uses to save battery

Security Mode Authentication method that the phone is currently using in the wireless

Encryption Type Encryption method that the phone is currently using in the wireless

Key Management Encryption key management that the phone is currently using in the

Tx Power Transmit power setting for the phone.

HTTP Information

Directories URL URL of the server from which the phone obtains directory information.

Services URL URL of the server from which the phone obtains Cisco Unified IP

Messages URL URL of the server from which the phone obtains message services.

Information URL URL of the help text that appears on the phone.

Authentication URL URL that the phone uses to validate requests made to the phone web

Proxy Server URL Not used.

Idle URL Not used.

Locale Information

User Locale User locale associated with the phone user. Identifies a set of detailed

Network Locale Network locale associated with the phone user. Identifies a set of

User Locale Version Version of the user locale loaded on the phone.

Network Locale Version Version of the network locale loaded on the phone.

Security Information

GARP Enabled Indicates whether the phone learns MAC addresses from Gratuitous

Security Mode Security mode assigned to the phone.

Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

frequently (Disabled).

power—PS-Poll or U-APSD.

network.

wireless network.

Phone services.

server.

information to support users, including language, font, date and time formatting, and alphanumeric keyboard text information.

detailed information to support the phone in a specific location, including definitions of the tones and cadences used by the phone.

ARP responses.

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