Setting Up the Cisco Unified Wireless
IP Phone 7921G
This chapter includes the following topics, which help you install and configure
the Cisco Unified Wireless IP Phone 7921G on an IP telephony network:
• Before You Begin, page 3-1
• Installing the Cisco Unified Wireless IP Phone 7921G, page 3-10
• Understanding the Phone Startup Process, page 3-26
Before You Begin
Before installing a Cisco Unified Wireless IP Phone 7921G, review the
requirements in these sections:
• Network Requirements, page 3-1
• Methods for Adding Phones to Cisco Unified CallManager, page 3-3
• Safety Information, page 3-6
CHA PT ER
3
Network Requirements
For the Cisco Unified Wireless IP Phone 7921G to successfully operate as a Cisco
Unified IP Phone endpoint, your network must support these requirements:
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Before You Begin
NoteYou must verify that your wireless network is configured properly for voice
Chapter 3 Setting Up the Cisco Unified Wireless IP Phone 7921G
Voice-over-Wireless Network (VoWLAN)
• Cisco Aironet Access Points configured to support Voice over WLAN
(VoWLAN)
• Controllers and switches configured to support VoWLAN
• Security implemented for authenticating wireless voice devices and users
service. For more information, see the “Performing a Site Survey Verification”
section on page 2-31
Voice-over-IP (VoIP) Network
• Cisco routers and gateways configured for Voice over IP (VoIP)
• One of these call control products installed and configured:
–
Cisco Unified CallManager Release 4.1, 4.2 or 5.0 and later
–
Cisco Unified CallManager Express 4.1 or later
• IP network configured to support DHCP or manual assignment of IP address,
gateway, and subnet mask
3-2
Related Topics
• Features Supported on the Cisco Unified Wireless IP Phone 7921G, page 1-5
• Understanding the Wireless LAN, page 2-1
• Methods for Adding Phones to Cisco Unified CallManager, page 3-3
• Installing the Cisco Unified Wireless IP Phone 7921G, page 3-10
• Powering On the Cisco Unified Wireless IP Phone 7921G, page 3-23
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Chapter 3 Setting Up the Cisco Unified Wireless IP Phone 7921G
Before You Begin
Methods for Adding Phones to Cisco Unified CallManager
Before installing the wireless IP phone, you must choose a method for adding
phones to the Cisco Unified CallManager database. Some methods require
entering the media access control (MAC) address of the phone. Tab le 3-1 provides
an overview of these methods.
Table 3-1Methods for Adding Phones to the Cisco Unified CallManager
Database
Requires MAC
Method
Using auto-registrationNoResults in automatic
Using auto-registration with
the Tool for Auto-Registered
Phones Support (TAPS)
Using Bulk Administration
Tool (BAT)
Using the Cisco
Unified CallManager
Administration only
Address?Notes
assignment of directory
numbers
NoRequires auto-registration and
BAT; updates information in
the Cisco Unified IP Phone
and in Cisco
Unified CallManager
Administration
YesAllows for simultaneous
registration of multiple phones
YesRequires phones to be added
individually
The following sections describe these methods:
• Adding Phones with Auto-Registration, page 3-4
• Adding Phones with Auto-Registration and TAPS, page 3-4
• Adding Phones with BAT, page 3-5
• Adding Phones with Cisco Unified CallManager Administration, page 3-6
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Before You Begin
Adding Phones with Auto-Registration
You can use auto-registration to quickly enter phones into the Cisco
Unified CallManager database without first gathering MAC addresses from the
phones.
When auto-registration is enabled, Cisco Unified CallManager automatically
assigns the next available sequential directory number to new phones as they
register with Cisco Unified CallManager during the initial phone startup process.
After registering phones with Cisco Unified CallManager, you can modify
settings, such as the directory numbers and device pools, by using
Cisco Unified CallManager Administration.
Auto-registration is disabled by default in Cisco Unified CallManager. You must
enable and properly configure auto-registration before connecting any
Cisco Unified IP Phone to the network. For information about enabling and
configuring auto-registration, refer to Cisco Unified CallManager Administration Guide.
Related Topics
• Adding Phones with Auto-Registration and TAPS, page 3-4
• Adding Phones with BAT, page 3-5
• Adding Phones with Cisco Unified CallManager Administration, page 3-6
Chapter 3 Setting Up the Cisco Unified Wireless IP Phone 7921G
Adding Phones with Auto-Registration and TAPS
You can add a group of phones quickly by using auto-registration and TAPS. First,
use the Bulk Administration Tool (BAT) to add phones to the
Cisco Unified CallManager database with dummy MAC addresses. Then use
TAPS to update MAC addresses and download pre-defined configurations for the
phones.
To implement TAPS, you or the end-users dial a TAPS directory number and
follow voice prompts. When the process is complete, the phone has downloaded
its directory number and other settings. The correct MAC address for the phone
is updated in Cisco Unified CallManager Administration.
You must enable auto-registration in Cisco Unified CallManager Administration
for TAPS to function.
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Refer to Bulk Administration Tool User Guide for Cisco Unified CallManager for
detailed instructions about BAT and about TAPS.
Related Topics
• Adding Phones with Auto-Registration, page 3-4
• Adding Phones with Cisco Unified CallManager Administration, page 3-6
• Adding Phones with BAT, page 3-5
Adding Phones with BAT
To add a group of phones to the Cisco Unified CallManager database, you can use
BAT. This plug-in application for Cisco Unified CallManager enables you to
perform batch operations, including registration, on multiple phones.
To add phones using BAT only (not in conjunction with TAPS), you first must
obtain the appropriate MAC address for each phone.
Determining the MAC Address of a Cisco Unified IP Phone
Before You Begin
When adding phones to the Cisco Unified CallManager database using
Cisco Unified CallManager Administration or using BAT, you must enter the
media access control (MAC) address of the phone. Tab le 3-2 describes how to
determine the MAC address of the wireless IP phone.
Table 3-2Determining the MAC Address of the Phone
MethodFor More Information
Choose Settings > Model
Information > MAC Address and
See “Viewing Model Information”
section on page 7-10
look at the MAC Address field.
Remove the battery and look on the
back of the phone.
See the “Installing or Removing the
Phone Battery” section on page 3-11
For detailed instructions about using BAT, refer to Cisco Unified CallManager
Administration Guide and to Bulk Administration Tool Guide for Cisco
Unified CallManager.
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Chapter 3 Setting Up the Cisco Unified Wireless IP Phone 7921G
Before You Begin
NoteWhen using BAT to add Cisco Unified Wireless IP Phones, use the default setting
for the phone load. The phone load name includes symbols (-, _,.) and BAT does
not permit symbols in an entry.
Related Topics
• Adding Phones with Auto-Registration, page 3-4
• Adding Phones with Auto-Registration and TAPS, page 3-4
• Adding Phones with Cisco Unified CallManager Administration, page 3-6
Adding Phones with Cisco Unified CallManager Administration
You can add phones individually to the Cisco Unified CallManager database
using Cisco Unified CallManager Administration. To do so, you first must obtain
the MAC address for each phone. See the “Methods for Adding Phones to Cisco
Unified CallManager” section on page 3-3 for instructions.
After you have collected MAC addresses, choose Device > Add a New Device in
Cisco Unified CallManager Administration to begin.
For additional instructions and conceptual information about
Cisco Unified CallManager, refer to Cisco Unified CallManager Administration Guide and to Cisco Unified CallManager System Guide.
Related Topics
• Adding Phones with Auto-Registration, page 3-4
• Adding Phones with Auto-Registration and TAPS, page 3-4
• Adding Phones with BAT, page 3-5
Safety Information
Review the following warnings before installing the Cisco Unified IP Phone. To
see translations of these warnings, refer to the Regulatory Compliance and Safety
Information for the Cisco Unified Wireless IP Phone 7921G and Peripheral
Devicesdocument that accompanied this device.
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Before You Begin
Warning
Warning
Warning
Warning
This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices for
preventing accidents. Use the statement number provided at the end of each
warning to locate its translation in the translated safety warnings that
accompanied this device.
Statement 1071
Read the installation instructions before connecting the system to the power
source.
Statement 1004
This equipment will not be able to access emergency services during a power
outage because of reliance on utility power for normal operation. Alternative
arrangements should be made for access to emergency services. Access to
emergency services can be affected by any call-barring function of this
equipment.
Do not use the Cisco Unified Wireless IP Phone 7921G in hazardous
environments such as areas where high levels of explosive gas may be present.
Check with the site safety engineer before using any type of wireless device in
such an environment.
Warning
Warning
The plug-socket combination for the battery charger must be accessible at all
times, because it serves as the main disconnecting device.
Statement 1019
The battery charger requires short-circuit (overcurrent) protection to be
provided as part of the building installation. Install only in accordance with
national and local wiring regulations.
Warning
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The power supply must be placed indoors.
Statement 1045
Statement 331
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Before You Begin
Chapter 3 Setting Up the Cisco Unified Wireless IP Phone 7921G
Warning
Ultimate disposal of this product should be handled according to all national
laws and regulations.
Warning
Telephone receivers produce a magnetic field that can attract small magnetic
objects such as pins and staples. To avoid the possibility of injury, do not place
the handset where such objects may be picked up.
Battery Safety Notices
These battery safety notices apply to the batteries that are approved by the
Cisco Unified Wireless IP Phone 7921G manufacturer.
Warning
Warning
There is the danger of explosion if the battery is replaced incorrectly. Replace
the battery only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
Do not dispose of the battery pack in fire or water. The battery may explode if
placed in a fire.
Statement 1040
Statement 1015
3-8
CautionThe battery pack is intended for use only with this device.
CautionDo not disassemble, crush, puncture, or incinerate the battery pack.
CautionTo avoid risk of fire, burns, or damage to your battery pack, do not allow a metal
object to touch the battery contacts.
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CautionHandle a damaged or leaking battery with extreme care. If you come in contact
with the electrolyte, wash the exposed area with soap and water. If the electrolyte
has come in contact the eye, flush the eye with water for 15 minutes and seek
medical attention.
CautionDo not charge the battery pack if the ambient temperature exceeds 104 degrees
Fahrenheit (40 degrees Celsius).
CautionDo not expose the battery pack to high storage temperatures (above 140 degrees
Fahrenheit, 60 degrees Celsius).
CautionWhen discarding a battery pack, contact your local waste disposal provider
regarding local restrictions on the disposal or recycling of batteries.
Before You Begin
CautionUse only a battery that has a Cisco part number:
Standard battery
—CP-BATT-7921G-STD
Extended battery—CP-BATT-7921G-EXT
CautionUse only a power supply for your geographical region with one of the following Cisco
part numbers:
Australia—CP-PWR-7921G-AU
Central Europe
—CP-PWR-7921G-CE
China—CP-PWR-7921G-CN
Japan—CP-PWR-7921G-JP
North America
—CP-PWR-7921G-NA
United Kingdom—CP-PWR-7921G-UK
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