
Cisco 7920 Wireless IP Phone Quick Start Guide
Quick Start Guide - Cisco 7920 Wireless IP Handset
What Is In This Document?
This document contains basic user information for the Cisco 7920 Wireless IP
phones.
The document is not intended as an exhaustive technical guide, rather is user
orientated and covers common tasks and questions.
Cisco 7920 Wireless IP Phone
Cisco IP 7920 Wireless User Guide Version 1.0 Page 1

Cisco 7920 Wireless IP Phone Quick Start Guide
Phone Basics
Feature Function
1.
2.
3.
Left Soft Key-Activates the item in the label above the
soft key.
Right Soft Key-Activates the item in the label above the
soft key
Answer/Send Key-Answers a call or dials a number
Number Keys (0-9) – Use these to enter numbers and
characters.
Number Keys (2-9) – Use these to activate speed dial
hot keys.
4.
*
5.
Asterisk Key – Toggles between Ring and Vibrate
mode.
Toggles between upper and lower case.
Arrow Key – Moves from one function to another. This
guide uses these directional arrows.
6.
7. #
Power/End Key – Turns the phone on or off, silences a
ringing call, or ends a connected call.
Pound Key – Toggles between locking and unlocking
the key pad. Allows you to access special characters
when you are entering text.
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Cisco 7920 Wireless IP Phone Quick Start Guide
Basic Call Functions
Feature Function
Placing a Call
Answer a Call 1. Press and release (green key) to connect to the
Place a call while another
call is active (using the
same line)
End a call
Other Call Functions
Dial ‘0’ to get a line out
1. Dial the phone number
2. Press the (green key) to place your call
Note: there is no dial tone
incoming call
1. Press Hold
2. Press or to display New Call
3. Dial, Redial or Speed Dial a number
Choose End Call or (red key) to hang up
Feature Function
Speed Dial
Dial a number from your
local phone book
1. Choose Menu > Directory > Corporate Directory
2. Scroll to a Listing: choose Dial or
1. Press PhBook
2. Scroll to the desired entry
3. Press to dial the number
Use your phone to
answer a call ringing
elsewhere
Use call Pickup
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Cisco 7920 Wireless IP Phone Quick Start Guide
Feature Function
Put a call on hold
Remove a call from on
hold
Move a call on a shared
line between your
wireless phone and your
desk phone
Additional Call Functions
1. Make sure the call you want to put on hold is
highlighted.
2. Press Hold
1. Make sure the appropriate call is highlighted
2. Press Resume
1. From your phone with the active call, press Hold
2. From your other phone with the shared line, press
Resume
Feature Function
Transfer a call without
talking to the transfer
recipient
1. From an active call, press to see Transfer
2. Press Transfer and enter target number
3. Press Transfer again to complete the transfer or End
Call to cancel.
Talk to the transfer
recipient before
transferring a call
(consultative transfer)
Set up Call Forwarding
on your primary line
Cancel Call Forwarding
on your primary line
Verify that call forwarding
is enabled on your
primary line
1. From an active call, press to see Transfer
2. Press Transfer and enter the target number
3. Wait for the transfer recipient to answer
4. Press Transfer again to complete the transfer of End
Call to cancel
1. Press to see CFwdALL
2. Press CFwdALL
3. Enter a target number
1. Press to see CFwdALL
2. Press CFwdALL
Look for the call forward target number in the status
line and the icon next to the primary line
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Cisco 7920 Wireless IP Phone Quick Start Guide
Adjusting Phone Settings
Feature Function
Adjusting the Speaker
Volume
1. Choose Menu > Profiles > User Profile, then select
the active profile
2. Scroll to Speaker Volume and select it
3. Press to increase the volume or to
decrease the volume
4. Press back to make the change
Change the ring volume
1. Choose Menu > Profiles > User Profile, then select
the active profile
2. Scroll to and select Ring Volume
3. Press to increase the volume or to
decrease the volume
4. Press back to make the change
Changing the Ring Tone 1. Choose Menu > Phone Settings > Ring Tones >
Select Ring Tone
2. Choose a phone line or the default ring setting
3. Choose a ring tone to play a sample of it
The chosen ring tone plays and a appears next to it
4. Press Back to return to Phone Settings
Cisco IP 7920 Wireless User Guide Version 1.0 Page 5