Cisco 7912G User Manual

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Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP)

Cisco Unified IP Phones 7905G/7912G

Corporate Headquarters

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 526-4100

Text Part Number: OL-8131-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTW ARE LICENSE AND LIMITED WARRANTY FO R THE A CCOMPANYING PR ODUCT ARE S ET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required t o cor rect t he interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment wit hou t Cisco’s written autho riz atio n may resul t in the equi pme nt no longe r comply ing with FCC re quir ements for Class A or Class B digital devices. In that event, your right to use the equipment m ay be lim ited by FCC regulati ons, and yo u may be r equired to correct any interference to radio or television communicati ons at your own expense.

You can determine whether your equipment is causing int erferen ce by turning it off. If the inter ference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

• Turn the television or radio antenna until the interferenc e stops.

• Move the equipment to one side or the other of the television or radio .

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circ uit from the tel evision or radio. (That is, make certain the equip ment and the television or radio are on circuits controlled by different circui t breakers or fuses.)

Modifications to this product not auth orized by Cisco Sys tems, Inc. could void the FCC approval and negate your auth ority to op erate the prod uct. The Cisco implementation of TCP header compression is an adap tati on o f a pr ogr am d eveloped by the University of California, Berkeley (UCB) as

part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE

PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChann el, Et herFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack , HomeLink, In ternet Quotient, IOS, IP /T V, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, TeleRouter, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affili ates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cis co and any oth er company . (0502 R)

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Preface xi

Overview xi

Audience xi

Objectives xii

Organization xii

Overview

Preface

Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP), Cisco Unified IP Phones 7905G and 7912G, provides the information you

need to understand, inst all, configure , and mana ge the Cisco U nified IP Phone 7905G and 7912G on you r ne twork. Thi s guide i s int ende d to be use d to administer phones running in a Cisco Unified CallManager Release 5.0 or higher environment.

Audience

Network engineers, syste m administ rators, or teleco m engineer s should review this guide to learn the steps required to properly set up the Cisco Unified IP Phone on the network.

The tasks described are considered to be administration-level tasks and are not intended for end-use rs of t he ph one s. M any of the t asks involve configuring network settings and affect the phone’s ability to function in the network.

Because of the close inte racti on betwee n the Cisco Unified IP Phone and Cisco Unified CallManager, these tasks require familiarity with Cisco Unified C all M anage r.

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Objectives

This guide provides the requir ed steps to ge t the Cisco Unified IP Phone up and running on a Voice-over-IP (VoIP) network. Because of th e complexity of an IP telephony network , this guide does not provide c omplete and detailed information for procedures t hat you n eed t o per fo rm on t he C isco Unified CallManager application or other net work devices.

Organization

This guide is organized as follows:

Chapter Description

Chapter 1 , “An Overview of the Cisco Unified IP Phone”

Chapter 2, “Preparing to Install the Cisco Unified IP Phone on Your Network”

Chapter 3, “Setting Up the Cisco Unified IP Phone”

Chapter 4, “Configuring Settings on t he Cisco Unified IP Phone”

Chapter 5, “Configuring Telephony Features” Provides an overview of proc e dures fo r

Chapter 6, “Viewing Model and Status Information on the Cisco Unified IP Phone”

Chapter 7, “Troubleshoo ting the Cisco Unified IP Phone”

Provides a conceptual overview and description of the Cisco Uni fied IP Phone

Describes how the IP Phone interacts with other key IP telephony components, and provides an overview of the tasks required prior to installation

Describes how to properly and safely install an d configure the Cisco U nified IP Phone on your network

Describes how to configure ne twork set tin gs, verify status, and make global cha nges to th e Cisco Unified IP Phon e

configuring telephony features, setting up phone services, and ad ding users t o Cisco Unified CallManager

Explains how to view model inf or mat ion, stat u s messages, network statistics, and firmware information from the Cisco Unified IP Phone

Provides tips for troubleshooting the Cisco Unified IP Phon e

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Obtaining Documentation

• Cisco Unified CallManager Serviceability System Guide

• Cisco Unified IP Phones and Serv ices App licat ion Develope rs Guid e

• Cisco Unified CallManager Troubleshooting Guide

• Cisco Unified CallManager Bulk Administration Guide

Obtaining Documentation

Cisco documentation and a dd ition al litera tur e are available on Cisco.c om. Ci sco also provides several ways to obtain technical assistance and other technical resources. These sections e xplain ho w to obta in technical in formation from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

Preface

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have shipped wit h your produc t. The Product Documentation DVD is updated regularly and may be more current than printed documentati on.

The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installat ion, co nfiguration, and command guides for Cisco products an d to view technical document ation in HTM L. With

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the DVD, you have access to the sa me d oc ument at ion that i s f ound on t h e Ci sco website without be ing c onnec ted to t he In ter ne t. C ertai n pro duc ts a lso have .pdf versions of the document at ion available.

The Product Documen tation D VD is a vai lable as a sin gle unit or as a subscrip tion. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Beginning June 30, 2005, registered Cisco.co m users may orde r Cisco documentation a t t he Pr odu ct Do cu ment ation St ore i n th e Cisc o Ma rketpl ace at this URL:

http://www.cisco.com/go/marketplace/

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calli ng 1 8 66 4 63- 348 7 in the Uni ted State s and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by f ax a t 1 408 519-5001 in t he U nit ed Sta tes an d C anad a, or e lsewhere at 011 40 8 519-5001.

Documentation Feedback

You ca n rate and p rovide feed back about Cisco tec hnical doc umen ts by completing the online feedback form that appears with the technical documents on Cisco.com.

You ca n send comme nts ab out Cisco document ation to bug-doc @cisco .com .

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Cisco Product Security Overview

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems Attn: Customer Docume nt Ordering 170 West Tasman Dr ive San Jose, CA 95134- 988 3

We appreciate yo ur comm ents .

Cisco Product Security Overview

This product co nt ain s c ryp togr ap hic fe atu res and i s su bje ct to U nit ed St at es an d local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use en cr yptio n. Imp orte rs, export ers, di stributor s a nd users a re responsible for compliance with U.S. and local country laws. By using this product you agree to co mply wi th applicab le laws and regula tions. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws g overning Cisc o crypt og raphic p rod ucts may be f oun d at:

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http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistan ce plea se contac t us by sending email t o:

export@cisco.com

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml

From this site, you ca n pe rf orm t hes e ta sks:

• Report security vulnerabilities in Cisco products.

• Obtain assistance with security incidents that involve Cisco products.

• Register to receive security informat ion from Ci sco.

A current list of security advisories and notices for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

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If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we stri ve to correct all vulne rabilities q uickly. If you think that you might have identified a vulner abilit y in a Cisco produ ct, cont act PSIRT:

• Emergencies—security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other con diti ons are consi dered no neme rgencies.

• Nonemergencies—psirt@cisco.com

In an emergency, you can also reac h PSIRT by telephone:

Cisco Product Security Overview

• 1 877 228-7302

• 1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to

encrypt any sensitive information tha t you send to Cisc o. PSIRT can work from encrypted information that is compatible with PGP versions 2.x throug h 8 .x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml

The link on this page ha s the cur rent PGP key ID in use.

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Obtaining Technical Assistance

Cisco Technical Support provides 24-hou r-a-day award-winni ng techn i cal assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contrac t, Cis co Technical Assistan ce Cen ter (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Doc um ent ati on web site prov ides on lin e documents and tools for troubleshooting and resolving technical issues with Cisco products and technolog ies. The we bsite is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.co m u se r I D a nd pa ssword. If y ou have a valid servi ce co ntra ct but do not have a user ID o r pas sword , you can r egister at th is URL:

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http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Iden tification (CPI) t ool to locate your produc t serial

number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Doc umentat ion & Tools. Choose Cisco Product Identif icat ion Tool from the Alphabetical Index drop- down list, or click the Cisco Product Identification To ol link under Alert s & RMAs. The CPI tool offers three search options: by product ID or mod el name ; by tree view; or for certain products, by copying and pasti ng show comm and o ut put. S ear ch r esu lt s show an illustration of your product with the serial number label location highlighted. Locat e the seria l number lab el on your prod uct and rec ord the information before placing a service call.

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Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 a nd S4 ser vic e reque sts ar e those i n whi ch y our net work is minimally impaired or fo r which you require product info rmat ion.) A fter you describe your sit uatio n, the TAC Service Request Tool provides recommende d solutions. If your issue is not resolved us ing the reco mmen ded res ources, yo ur service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, co ntact the Cisco TAC by telephone. (S1 or S2 service r eque sts a re t hos e i n wh ich you r production network is down or severely degraded.) Cisc o engi nee rs are ass igne d immediately to S1 and S2 service re quests to help keep your business oper ations running smoothly.

To open a service request by telep hone, use one of the following number s: Asia-Pacific: +61 2 8446 7411 (Australia : 1 800 805 227)

EMEA: +32 2 704 55 55 USA: 1 800 553-2447

Obtaining Technical Assistance

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your ne twork is “down,” or there is a critical impact to your business operations. You and Cisco will commit al l necessar y resour ces aroun d the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of y our business ope rat ion are negatively affected by inadequate performa nce of Cisco pro duc ts. You and Cisco will commit full-time resources during normal business hours to reso lve the situation .

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Obtaining Additional Publications and Information

Severity 3 (S3) —Opera tiona l per for manc e of you r net w ork is im pair ed, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore servi ce to sati sfactory levels.

Severity 4 (S4)—You require informat ion or assistanc e with Cisco pr oduct capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about C isco pr odu cts, te chnol og ies, a nd network solu tio ns is available from various online and printed sources.

• Cisco Marketplace provides a variety of Cisco books, re ferenc e guides,

documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

• Cisco Press publishes a wide ra nge o f gener al net workin g, t raini ng and

certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco System s techni cal user ma gazine for

maximizing Internet and netwo rking investments. Each qua rter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as w ell as network depl oyment and troubleshooting ti ps, c onfigura tio n examp les, c ustom er ca se studie s, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

• iQ Magazine is the quarterly publica tion fr om Ci sco Sy stem s d esign ed to

help growing compan ies lea rn how t hey ca n u se tec hn ology to i ncr ea se revenue, streamline their business, and expand services. The publication identifies the challen ges fac ing these co mpanies and th e technolo gies to help

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Document Conventions

solve them, using real-world case studies and business strategies to help readers make sound technology i nvestment decisions. You can access iQ Magazine at this URL :

http://www.cisco.com/go/iqmagazine

or view the digital edition at this URL:

http://ciscoiq.texterity.com/ciscoiq/sample/

• Internet Protocol Journal is a quarte rly jour na l pub lis hed by Ci sco Syste ms

for engineering p rofe ssiona ls i nvolved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journa l at this URL:

http://www.cisco.com/ipj

• Networking products offered by Cisco Systems, as we ll as customer support

services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

• Networking Professional s C onnec tio n is an inte rac tive website fo r

networking professional s to sha re q uest ions, sugge stio ns, a nd info rmat ion about networking p rod uct s and t echn ologi es w it h Ci sco expert s an d o ther networking professionals. Joi n a discussion at this UR L:

http://www.cisco.com/discuss/networking

• World-class networking trai ning is available from Cisc o. You can view

current offerings at this U RL:

http://www.cisco.com/en/US/learning/index.html

Document Conventions

This docume nt u s es the f ol lowing conventions:

Convention Description

boldface font Commands and keywords a re in boldface.

italic font Arguments for which you supply values are in itali c s . [ ] Elements in square brackets are optional.

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Document Conventions

Convention Description

{ x | y | z } Alternative keywords are grouped in braces and separat ed by vertical bars . [ x | y | z ] Optional alterna tive keywords are grouped in bra ckets and sep arated by

vertical bars.

string A nonquoted set of characters. Do not use quotation marks around the string

or the string will include the quotati on marks.

screen font Terminal sessions and information the system displays are in screen font.

boldface screen font Information you must enter is in boldface screen font.

italic screen font Arguments for which you supply values are in italic s creen font . ^ The symbol ^ r e pres ent s the key labe led Cont rol— fo r examp le, th e key

combination ^D in a screen di splay means ho ld down the Control k e y while you press the D key.

< > Nonprinting characters, such as passwords are in angle brackets.

Note Means reader take note. Notes contain helpful suggestions or references to

material not covered in the pub lication .

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Caution Means rea de r be c arefu l. In this situation, you might do something that could

result in equipment damage or l oss of data.

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Warnings use the following conventions:

Warning

Waarschuwing

Varoitus

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

Statement 1071

SAVE THESE INSTRUCTIONS

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

SÄILYTÄ NÄMÄ OHJEET

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Document Conventions

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Attention

Warnung

Avvertenza

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

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Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

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Advarsel

Aviso

¡Advertencia!

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

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GUARDE ESTAS INSTRUCCIONES

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Varning!

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.

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CHAP T ER

An Overview of the Cisco Unified IP Phone

The Cisco Unified IP Phone provides voice communication over an Internet Protocol (IP) network. It functio ns much like a tradi tional ana log telepho ne, allowing yo u to place and re cei ve p hone call s and to access f eatures such a s mute, hold, transfer , a nd speed dia l. In additio n, becau se the ph one is con nected to y our data network, it offers enha nce d IP t el ephony f eature s, inc luding a ccess t o network informati on and c ustom ize able fe atur es .

This manual describes the Cisco Unified IP Phone 7905G and 7912G. The Cisco Unified IP Phone 7905G and 7912G includ e softkeys and an LCD screen. The Cisco Unified IP Phone 7 912G ad ds an int erna l E the rnet swit ch.

These phones encode G.711a, G .711u, G.729a, G.729ab, and decode all variants of G.711 and G.729.

A Cisco Unified IP Phone must be configured and managed like other network devices.

This chapter includes the following topics:

• Understanding the Cisco Unified IP Phone 79 05G an d 7 912G , pag e 1-2

• What Networking Protoc ols Are Use d?, p age 1-5

• What Features are Support ed o n the Cisc o Uni fied IP Pho ne 7 905G an d

7912G?, page 1-7

• Understanding Security Fea tures fo r Cisco Unified IP Phones , pag e 1-10

• Understanding the Req uireme nts fo r I nsta lling and Co nfiguring t he

Cisco Unified IP Pho ne 7 905G an d 7 912 G, pag e 1- 11

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Chapter 1 An Overview of the Cisco Unified IP Phone

Understanding the Cisco Unified IP Phone 7905G and 7912G

Caution Using a cell, mobile, or GS M ph one , or t wo-way rad io in cl os e prox imit y to a

Cisco Unified IP Phone might cause interference. For more information, refer to the manufacturer’s documentat ion of the int erf er ing device.

Understanding the Cisco Unified IP Phone 7905G and 7912G

The Cisco Unified IP Phone 7 905G an d 7 912G a re b asic I P ph one s that ad dre ss the voice communic ation ne eds o f em ployee s who e ngage in low to medi u m telephone use. The phones provide a pixel display and dynamic softkeys for easy access to a core set of business features. They support a maximum of two calls and one director y n um ber, and inl ine power f or re c eiving power thr oug h a nd Ethernet conne ctio n. Th e Ci sco U n ified IP Phone 7 912 G i nclu des an i ntegrate d 10/100 Ethernet switc h for connec ting a PC.

1-2

Note The hardware updated versio n of the Cisco Uni fied IP Phone 7912G

(CP-7912G-A) offers IE EE 80 2. 1Q VL AN- bas ed swi tchin g o f packet s rece ived from the attached PC a nd from t he n etwork por t (u pstre am sw itc h). Thi s al lows the phone to op er ate m or e efficiently in ne tworks w hic h m ay be subj ec t t o la rge amounts of broadcast, multicast and/or unknown unicast traffic.

Figure 1-1 shows the main components of the Cisco Unified IP Phone 7905G and

7912G.

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Chapter 1 An Overview of the Cisco Unified IP Phone

Figure 1-1 Cisco Unified IP Phone 7905G and 7912 Features

Understanding the Cisco Unified IP Phone 7905G and 7912G

1 2

1 LCD screen Displays features such as the time, date, phone number,

caller ID, call status, and softkey tabs.

2 Cisco Unified

IP Phone seri es

Indicates the Cisco Unified IP Phone series to which the phone belongs.

type

3 Softkeys Enable you to e ngage any of the func ti ons di spla yed o n

the correspondin g LCD scr een tabs . Softkeys point to feature options that are displayed along the bottom of the LCD screen. Softkey functions change depending on the status of the phone.

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Understanding the Cisco Unified IP Phone 7905G and 7912G

Chapter 1 An Overview of the Cisco Unified IP Phone

4 Navigation

button

Enables you to scroll through text and select features displayed on the LCD screen. Also provides access to speed dial numbers when there are no text or features to scroll through.

5 Menu button Displays a menu that provides access to a voice

messaging system, ph one l ogs and dir ectori es, and settings.

6 Hold button Puts a current c all on hold or takes a ca ll off hold.

7 Keypad W orks exactly like the keypad on a traditional telephone. 8 Volume button Increases or decreases volume for the handset and

speaker. Also controls the rin ge r volum e (i f o n-h ook) .

1-4

9 Handset Functions like a traditional handse t. The light strip at the

top of the ha nds et b l inks wh en the p hone ri ngs a nd remains lit to indicate a new voice message (depending on your voice messaging sy stem).

10 Footstand Allows the phone to stand at a convenient angle on a desk

or table.

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Chapter 1 An Overview of the Cisco Unified IP Phone

What Networking Protocols Are Used?

Cisco Unified IP Phones support several industry-standard and Cisco networking protocols for voice commu nica tion. Table 1-1 provides an overview of the networking protocols that the Cisco Unified IP Phone 7905G and 7912G support.

Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone

Networking Protocol Purpose Usage Notes

Cisco D is cove ry Protocol (CDP)

Dynamic Host Configuration Protocol (DHCP)

HyperText Transfer Protocol (HTTP)

CDP is a device-discovery protocol that runs on al l Cisc o-m anufac tur ed equipment.

Using CDP , a device can adv ertise its existence to othe r devices and receive information ab out o the r d evices in the network.

DHCP dynamically allocates and assigns an IP addre ss to ne twork devices.

DHCP enable s you to co nnec t an IP phone into th e network and have the phone become opera tional without you needing to manually assign an IP address or configure additional network parameters.

HTTP is the standard way of transferring information and moving documents across th e Internet and the Wo rld Wide Web.

The Cisco Unified IP Phone uses CDP to communicate information such as auxiliary VLAN ID, per-port power management details, and Quality of Service (QoS) conf iguration information with the Cisco Catalyst switch.

DHCP is enabled by default. If disabled, you mu st manu al ly configure the IP ad dress, subn et mask, gateway, and an TFTP server on each phone locally.

Cisco recommends that you use DHCP custom option 150. With this method, you configure the TFTP server IP address as the option value. For additional supported DCH P configurations, refer to Cisco Unified Cal lM anager Sys tem Gu i de.

The Cisco Unified IP Phon es use HTTP for the XML serv ices and for troubleshooting purposes.

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Chapter 1 An Overview of the Cisco Unified IP Phone

What Networking Protocols Are Used?

Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone (continued)

Networking Protocol Purpose Usage Notes

Internet Protocol ( IP) I P i s a messa ging prot ocol th at

addresses and sends packets across the network.

Real-Time Transport (RTP)

RTP is a standard for transporting real-time data, such as interactive voice and video, over data networks.

Session Description Protocol (SDP)

SDP is the portion of the SIP that determines which parameters are available during a connectio n between two endpoints. Conferences are established using only the SDP capabilities that are supported by all endpoints in the conference.

Transmission Control Protocol (TCP)

Trivial File Transfer Protocol (TFTP)

TCP is a a connection-oriented transport protoc ol.

TFTP allows you to transfer files over the network.

On the Cisco U nified IP Phone, TFTP enables yo u t o ob tai n a configuration file specific to the phone type.

To communicate usi ng I P, network devices must have an assigned IP address, subnet, and gateway.

IP addresses, subnet s, a nd gateways identifications are automatically assigned if you are using the Cisco Unified IP Phon e with Dynamic Host Configuration Protocol (DHCP). I f you a re no t using DHCP, you must manu ally assign these prope rties to each phone locally.

Cisco Unified IP Phones use the RTP protocol to send and receive real-time voice traffic from other phones and gateways.

SDP capabilities, such as codec types, DTMF dete cti on and co mf ort noise, are normally con figured on a global basis by the Cisco Unified CallManager o r t h e Medi a Ga t eway in operation. Some SIP endpoints may allow these parameters to be configured on the endpoint itself.

Cisco Unified IP Phones use TCP to connect to Cisco Unified CallManager.

TFTP requires a TFTP serv er in your network, which can be automa tically identified from the DHCP server. If more than one TFTP server is running in your n etwork, yo u m ust manually assign a T FTP server to each phone lo ca ll y.

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What Features are Supported on the Cisco Unified IP Phone 7905G and 7912G?

Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone (continued)

Networking Protocol Purpose Usage Notes

Session Initiation Protocol (SIP)

User Datagram Protocol (UDP)

SIP is the Internet Engine ering task Force (IETF) s ta nd ard fo r multimedia conferencing ov er IP . SIP is an ASCII-based, application-layer control protocol that can be used to establish, maintain, and terminate calls between two or more endpoints.

UDP is a connectionless mess aging protocol for delivery of data packets.

The Cisco Unified IP Phon e 7905G/7912 G support UDP-based SIP signalling.

Like other VoIP protoc ols, SIP is designed to addr ess the func ti ons of signaling and session ma nage ment within a packet teleph ony ne twork . Signaling allows call information to be carried across network boundaries. Session manag ement provides the ability to control the attributes of an end-to-end call.

Cisco Unified IP Phones receive and process UDP messages.

Related Topics

• Understanding the Phone Startu p Process, page 2-4

• Understanding Interactions with Other Cisco Unified Communications

Products, page 2-2

• Network Configuration Menu Parameter Descri ption s, page 4- 10

What Features are Supported on the Cisco Unified IP Phone 7905G and 7912G?

The Cisco Unified IP Phone 7905G and 7912 G func tion much like traditiona l analog phones, al lowing you to plac e and re ceive teleph one c a lls. In ad di tio n to traditional tele phony fe atu re s, the Ci sco U n ified IP Ph one s in clud e fe atu re s tha t enable you to ad mini ste r and moni tor t he p hon e as a net work d evice.

This section includes the following topics:

• Feature Overview, page 1-8

• Configuring Telephony Features, page 1-8

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What Features are Supported on the Cisco Unified IP Phone 7905G and 7912G?

• Configuring Network Features Using the Ci sco Unified IP Phone, pa ge 1-9

• Providing Users with Feature Information, page 1-10

Feature Overview

Cisco Unified IP Phones provide traditional telephony functionality, such as call forwarding and tra nsf er ring, r edi ali ng , spe ed di al ing, c onf eren ce ca llin g, an d voice messaging system access. Cisco Unified IP Phones also provide a variety of other features. For an ov erview of the tele phony featur es that the Cisco Unified IP Phone 7905G and 79 12G supp ort , se e Ch apte r 5, “Configuring Telephony

Features.”

Like other network devices, you must configure the Cisco Uni fied IP Phones to prepare them to access Cisco Unified CallManager and the rest of the IP network. Using DHCP, you have fewer settings to modif y, but you can choose t o assi g n a static IP if your network requir es it. For instruct ions on configurin g the network settings on the Cisco Unifie d IP Phone s, see Chapter 4, “Configuring Settings on

the Cisco Unified IP Phone.”

Because the Cisco Uni fied IP Phone is a network device, you can obta i n detailed status information about it. This information can assist you in troubleshooting problems that us ers m ig ht e ncoun ter wh en u si ng th eir IP phon es . See Cha pter 7,

“Troubleshooting the Cisco Unified IP Phon e” for tips on using this information.

Chapter 1 An Overview of the Cisco Unified IP Phone

Related Topics

• Configuring Settings on the Cisc o Unified I P Phone, page 4-1

• Configuring Telephony Features, page 5-1

• Troubleshooting the Cisco Unified IP Phone, page 7-1

Configuring Telephony Features

You can modify additional settings on the Cisco Unified IP Phone from the Cisco Unified CallManager Administration application. Use this web-based application to set up phone registration criteri a and calling search spaces, among other tasks. For more informat ion, see Chapt er 5 , “Co nfigurin g Telephony

Features.”

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What Features are Supported on the Cisco Unified IP Phone 7905G and 7912G?

In some places, this manual provides partial instructions for procedures that involve Cisco Unified CallManager Administration. These instructions are intended to point you to the appropriate page in the Cisco Unified CallManager application and to provide some initial guidance.

For more information a bout the C isco Unified CallManager Ad mini strat ion application, refer to Cisco Unified CallManager documentation, including Cisco U nified CallManager Administration Guide. You can al so use the context-sensitive help that is available within the application. Access context-sensitive help by choosing He lp > For this screen from the main menu bar.

You can ac cess the com plete Cisco Unified CallManager doc umentat ion suite at this location:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm

Configuring Network Features Using the Cisco Unified IP Phone

You ca n loca lly con figure featur es suc h as D HCP, TFTP, and IP sett ing s on the phone itself. You can also obtain stati stics ab out a curre nt call or firmware versions on the phon e.

For more informati on abou t configur ing fea ture s a nd viewing s tat ist ics fro m the phone, see Chapter 4, “Configuring Settings on the Ci sco Unified IP Phone” a nd see Chapter 6, “Viewing Model and Status Information on the Cisco

Unified IP Phone.”

Related Topics

• Configuring Settings on the Cisc o Unified I P Phone, page 4-1

• Troubleshooting the Cisco Unified IP Phone, page 7-1

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Chapter 1 An Overview of the Cisco Unified IP Phone

Understanding Security Features for Cisco Unified IP Phones

Providing Users with Feature Information

If you are a system administrator, you are likely the primary source of information for Cisco Unified IP Phone users in your network or company. T o ensure that you distribute the most current feature and procedural information, familiarize yourself with Cisco Unified IP Phone docu mentatio n. Make sure to v isit the Cisco Unified IP Phone we b s ite:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

From this site, you can view and order various user guides, including wallet cards. For complete ordering information, see the “Obtaining Documentat ion” sectio n

on page xiv.

In addition to p rovidin g docum en tati on, i t i s impo rta nt t o info rm users of available Cisco Unified IP Phone features—in cluding fe ature s specific to your company or network—a nd of how t o ac cess an d cust omi ze those f eature s, if appropriate.

For a summary of some of the key information that phone users need their system administrators to provide, see Appendix B, “Providing Inf orm ati on to U ser s Via

a Website.”

Understanding Interactions with Other Cisco Unified Communications Products

To function in the IP telephony network, the Cis co Uni fied IP Phone must be connected to a n etwo rkin g de v ice, su ch as a Ci sco Catalyst switch. You must also register the Cisco Unified IP Phone w ith a Cisc o Unified CallManager sy stem before sending and rec eiving ca lls.

This section covers the following top ics:

• Understanding How the Cisco Unified IP P hone Inte racts with Ci sco

Unified CallManager, page 2-2

• Understanding How the Cisco Unified IP Phone Intera cts with the

Cisco Catalyst Family o f Swit che s, page 2-3

Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified CallManager

2-2

Cisco Unified CallM anager is an ope n and industr y-stand ard call pr ocessing system. Cisco Unified CallM anager software runs on a Windows 2000 or Linux server and sets up and tears down calls between phones, integrating traditional PBX functionality w ith t h e co rpo rate IP n etwo rk. Ci sco Unified CallManager manages the component s of the IP tele phony system—t he phones, a ccess gateways, and the resources necessary for such features as call conferencing and route planning.

For information about co nfiguring Cisco Unified CallManage r to work with the IP devices described in this chapter, refer to Cisco Unified CallManager Administration Guide and Cisco Unified CallManager System Guide.

Related Topics

• Network and Access Ports, page 3-5

• Understanding the Phone Startu p Process, page 2-4

• Network Configuration Menu Parameter Descri ption s, page 4- 10

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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network

Understanding the Phone Startup Process

When connecting to th e VoIP network, the Cisco Unified IP Phone goes through a standard startup proce ss compo sed of the step s describe d in Table 2-1. Depending on your specific network configura tion, not al l of these st eps may occur on your Cisco Uni fied IP Phone.

Table 2-1 Cisco Unified IP Phone Startup Process

Step Configuration Related Topics

1. Obtaining Power from the Switch

2. Loading the Stored Phone Image

You can connect the Cisco Unified IP Phone to a Cisco Catalyst switch with one of the modules that provides power to the phone (WS-X6348-RJ45V). See the “Providing Power to the Cisco Unified IP

Phone” section on page 2-9 for details.

If you use t his o pt iona l c onfiguration , the ph one receives phantom power and powers up when you connect the Cisco Unified IP Phone to the switch . The phone then se nd s C isco D iscovery Prot ocol (CDP) notifications to the switch indicating that it is ready to receiv e CDP packets and in dicating the power requirement for the phone. The switch allocates power and sends it over the network cable.

The Cisco Unified IP Phone has non-volatile Flash memory in which it stores firmware images and user-defined pref er ence s. A t s ta rtup, t h e pho ne runs a bootstra p load er tha t lo ads a phone imag e stored in Flash memory. Using this image, the phone initializes its software and hardware.

• Understanding the

Phone Startup Process, page 2-4

• Providing Power to

the Cisco Unified IP Phone, page 2-9

• Resolving Startup

Problems, page 7-2

• Understanding the

Phone Startup Process, page 2-4

• Resolving Startup

Problems, page 7-2

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Understanding the Phone Startup Process

Table 2-1 Cisco Unified IP Phone Startup Process (continued)

Step Configuration Related Topics

3. Configuring VLAN If the Cisco Unified IP Phone is connected to a

Cisco Catalyst switch, the switch ne xt informs the phone of the voice VLAN defined on the sw itch. The phone ne eds t o kn ow its VL AN me mb ershi p before it can procee d with the Dynami c Host Configuration Protocol ( D HCP) r eque st f or an IP address.

4. Obtaining an IP Address

If the Cisco Unified IP Phone is using DHCP to obtain an IP address, the ph one queries the DHCP server to obtain one. If you are not using DHCP in your network, you must ass ign a st at ic IP addr ess to each phone locally.

• “Understanding the

Phone Startup Process” section on page 2-4

• “Network

Configuration Menu Paramete r Descriptions” section on page 4-10

• “Resolving Startup

Problems” section on page 7-2

• “Understanding the

Phone Startup Process” section on page 2-4

• “Network

Configuration Menu Paramete r Descriptions” section on page 4-10

• “Configuring IP

Settings” section on page 4-7

• “Resolving Startup

Problems” section on page 7-2

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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network

Understanding the Phone Startup Process

Table 2-1 Cisco Unified IP Phone Startup Process (continued)

Step Configuration Related Topics

5. Accessing a TFTP Server

In addition to assigning an IP ad dress, the DHCP server direct s t h e C is co Unified IP Ph o ne t o a TFTP Server. If the phone has a statically defined IP address, you must configure the TFTP server locally on th e pho ne; the ph one th en cont ac ts t he TFTP server directly.

• “Understanding the

Phone Startup Process” section on page 2-4

• “Network

Configuration Menu Paramete r Descriptions” section on page 4-10

• “Resolving Startup

Problems” section on page 7-2

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Understanding the Phone Startup Process

Table 2-1 Cisco Unified IP Phone Startup Process (continued)

Step Configuration Related Topics

6. Requesting the Configuration File and the Profile File

7. Contacting Cisco Unified CallMan ager

The TFTP server has configuration files and profile files. A configuration file includes parameters fo r co nne cti ng to Cisco Unified CallManager and information about which image load a phone should be runni ng. A profile file contains various parameters and values for phone and n etwork s ett ings.

The configuration file defines how the Cisco Unified IP Phone communicates wi th Cisco Unified CallManager. After obtaining the file from the TFTP server, the phone attempts to make a TCP connection to the highest priority Cisco Unified Cal lManage r on the list .

If the phone was manually added to the database, Cisco Unified Ca llM ana ger id en tifies t he p hon e. If the phone was not ma nual ly a dded to th e database and auto-registration is enabled in Cisco Unified CallManager, the phone attempts to auto-register itself in the Cisco Unified Cal lManage r database .

Cisco Unified Cal lManager in forms devices, using the following configuration file formats, of their load ID. Note that mac is the hexadecimal representation of the MAC address of the phone:

• “Understanding

Phone Configuration Files and Profile Files” section on page 2-8

• “Resolving Startup

Problems” section on page 7-2

• “Understanding the

Phone Startup Process” section on page 2-4

• “Resolving Startup

Problems” section on page 7-2

• For

Cisco Unified IP Phone 7905G—ld<ma c > or ld<mac>.x

• For

Cisco Unified IP Phone 7912G—gk <mac> or gk<mac>.x

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Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network

Understanding Phone Configuration Files and Profile Files

Configuration files for a phone are stored on th e TFTP server and de fine parameters for c onn ect ing to Cisc o Unified CallManager. In general, a ny tim e you make a change in Ci sco Unified CallMan ag er tha t r eq uire s th e pho ne to be reset, a change is made to the phone’s configuration file automatically.

Configuration files also contain information about which image load the phone should be running. If thi s imag e load di ffers from the one cu rrentl y loade d on a phone, the phone contacts the TFTP server to request the new image file.

The phone first requests the following configurati on file, where mac is the hexadecimal repres en tation of the M AC address o f th e phone :

• For Cisco Unified IP Phon e 7905G —ld< mac> or ld<mac>.x

• For Cisco Unified IP Phon e 7912G —gk< mac> or gk<mac>.x

If the phone cannot find a file of this naming convention, the phone then looks for the following file:

2-8

• For Cisco Unified IP Pho ne 79 05G—l ddefau lt.cfg or l ddefault. cfg. x

• For Cisco Unified IP Phone 7912G—gkdefault.cfg or gkdefault.cfg.x

After the phone finds one of the profile files, or if it cann ot find a profile file, it continues with its startup process.

Note For information on using y our ph one in a se c ure C is co U nified CallManager

environment, see th e “Configuri ng t he E nc rypt ion Key” secti on on p ag e 4-7.

Related Topics

• Understanding the Phone Startu p Process, page 2-4

• Resolving Startup Problems, page 7-2

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Providing Power to the Cisco Unified IP Phone

You can power a Cisco Unified IP Phon e by the following sources:

• External power—option al Cisco AC adapter and power co rd for con necting

to a standard wall receptacle.

• Inline power—inline power provider to the Cisco Unified IP Phone when

connected to a Cisco Cataly st switch capab le of providing inl ine power.

Note Only the network port supports inline power from the Cisco Catalyst

switches.

• WS-X6348-RJ45V 10/100 sw itchin g m odu le—I nline power pr ovider to the

Cisco Unified IP Pho ne when co nnected t o a Catalyst 6000 family 10/100BaseTX switching module.

This module sends p ower on p in s 1 & 2 an d 3 & 6, wh ich are also use d to transmit Ethernet signals. Before the switch sends power, it tests for the presence of a C isco Unified IP Phone, avoiding d amag e to o ther Et herne t devices.

Note Only the network port supports inline power from the Cisco Catalyst

switches.

• WS-PWR-PANEL—power patch panel that allows the Cisco Unified IP

Phone to be conne ct ed t o existing Cat alys t 400 0, 50 00, a nd 60 00 family 10/100BaseTX switching modules.

This module sends power on pins 4, 5, 7, & 8, which are not used for Ethernet signaling. The power patch panel also attempts to verify that the attached device is a Cisco Unified IP Phone bef ore providing power.

Related Topics

• Understanding Interactions with Other Cisco Unified Communications

Products, page 2-2

• Power Outage, page 2-10

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Providing Power to the Cisco Unified IP Phone

• Power Source Design, page 2-10

• Redundancy Feature, pag e 2-11

• Installing the Cisco Unified IP Phone, page 3-6

Power Outage

Your acc essibilit y to emergency ser vice thro ugh the phone is depende nt on the phone being powered. If there is an interruption in the power supply, Service and Emergency Calling Servic e dialing will not function until po wer is restored. In the case of a power failure or disruption, you may need to reset or reconfigure equipment before using the Ser vice or Em ergency Calling Serv ice dial ing.

Power Source Design

The phone and switch automatically determine which power source the phone uses. If the power has to be switched to a different source, the phone user will experience different results based on which power source is being used by the phone.

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Use the following in for mat ion t o choo se a power sou rce for t h e phone :

• If you plug a phone into the optional pow er supply before plugging it into the

network, the phone is powered by the power supply.

• If you then unplug the phon e fr om the power sup ply, the phone resets. If the

switch port is configured for 10/ 100 Mbp s, t he swi tch re co gniz es the lo ss of power and brings t he phon e ba ck u p.

• If the switch port is c onfigured f or 10 Mbps on ly, then you must u nplug th e

network connection an d p lug i t ba ck i nto t he p hone for t he s wit ch t o recognize the p hone’s loss of power.

• If, however, you plugged the network co nne c tion i nto t he p hon e befor e yo u

plugged in the power cord, the phone receives power through the switch, and unplugging the power co rd w ill n ot b ri ng down the p hon e. I f the sw itch reboots, the phone will then be powered by the power cord.

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Related Topics

• Understanding Interactions with Other Cisco Unified Communications

Products, page 2-2

• Providing Power to the Cisco Unified IP Phone, page 2-9

• Installing the Cisco Unified IP Phone, page 3-6

Redundancy Feature

For redundancy, you can use the Cisco AC adapter even if you are using inline power from the Cisco Catalyst switches. The Cisco Unified IP Phone can share the power load bein g u sed f rom t he in lin e power an d exte rnal p ower sourc e. If either the inl ine p ower o r th e extern al power g oe s d own, the p hone ca n switc h entirely to the other power sour ce.

To use this redundancy featu re, fo llow these step s:

Procedure

Providing Power to the Cisco Unified IP Phone

Step 1 Set the inline power mode to auto on the Cisco Catalyst switch. Step 2 Connect the unpowered Cisco U nified IP Phone to the ne twork. Step 3 Connect the external power supply to the phone after t he phone powers up.

Related Topics

• Understanding Interactions with Other Cisco Unified Communications

Products, page 2-2

• Providing Power to the Cisco Unified IP Phone, page 2-9

• Installing the Cisco Unified IP Phone, page 3-6

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Determining the MAC Address of a Cisco Unified IP Phone

There are several procedures that require you to determine and enter the MAC address of a Cisco Unified IP Phone. These procedures include adding phones the the Cisco Unified CallManager database using Cisco Unified CallManager Administration or using BAT.

Table 2-2 describes the methods that you c an use to de termi ne t he M AC address

of a phone.

Table 2-2 Determining the MAC Address of a Phone

Cisco Unified IP Phone Method Reference

7905G and 7912G

Choose Menu > Settings > Network Configuration and look at the MAC Address field

Display the Phone Configuration Web Page and look for the MAC address; enter: http://PHONE_IPAddress>

See Chapter 4, “Configuring

Settings on the Cisco Unified IP Phone.”

See Appendix A, “Reference

List of Parame ter s .”

Adding Phones to the Cisco Unified CallManager Database

Before installing th e C isco Unified IP phone, you m ust c hoose a m etho d f or adding phones to the C isc o Unified CallManager dat aba se. The fol lowing sections describe the se m eth ods:

• Adding Phones wit h Au to-Regi stra tio n, pa ge 2 -1 3

• Adding Phones with Cisco Unified CallManager Administration, page 2-14

• Adding Phones with BAT, page 2-15

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Adding Phones to the Cisco Unified CallManager Database

Table 2-3 provides an overview of these methods for adding phones to the

Cisco Unified CallManager database.

Table 2-3 Methods for Adding Phones to the Cisco Unified CallManager

Database

Requires MAC

Method

Auto-registration No Results in automatic

Auto-registration with TAPS No Requires auto-registration and

Using the Cisco Unified CallManag er A dm i nist ra tio n only

Using BAT Yes Allows for simultaneous

Address? Notes

Yes Requires phones to be added

assignment of direc tory numbers

the Bulk Administration Tool (BAT); updates information in the Cisco Unified IP Phone and in Cisco Unified CallManager Administration

individually

registration of multiple ph ones

Adding Phones with Auto-Registration

You can add phones with auto-registration without first gather ing MAC addresses from the phones.

When auto-registration is enabled, Cisco Unified CallManager begins the automatic startup process to obtain a directory number. During auto-registration, Cisco Unified CallManager automatically assigns the next available sequential directory number to the pho ne.

When you use this method, Cisco Unified CallManager automatically assigns directory numbers to new phones as they register with Cisc o Uni fied CallManager.

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Adding Phones to the Cisco Unified CallManager Database

You can use auto-registr ation to qu ickly ent er phones int o the Cisco Unified CallManager database. You can then modify any settings, such as the directory number s, from Cisco Unified CallManager. Additionally, you can move auto-registered phones to new locations and assign them to different device pools without affecting thei r directo ry numbers.

Auto-registration is e nabled by default if Cisco Unified CallManager is operating in non-secured m ode.

For information about enabling and configuring auto-registration, refer to Cisco Unified CallManager Administration Guide.

Related Topics

• Adding Phones with Cisco Unified CallManager Administration, page 2-14

• Adding Phones with BAT, page 2-15

Adding Phones with Cisco Unified CallManager Administration

You can ad d phones i ndividually to th e Cisco U nified Cal lManage r datab ase using Cisco Unified CallManager Adm i nistra tio n we b page s. To do so, you first need to obtain the M AC address for e ach ph one . See the “Determining the MAC

Address of a Cisco Unified IP Phone” sec tion o n p age 2-12 for instructions.

After you have collected MAC addresses, choose Device > Phone > Add New in Cisco Unified CallManager Administration to begin.

2-14

For additional instructions and conceptual information about Cisco Unified CallManager, refer to Cisco Unified CallManager Administration Guide and to Cisco Unified CallManager System Guide.

Related Topics

• Determining the MAC Address of a Cisco Unified IP Phone, page 2-12

• Adding Phones wit h Au to-Regi stra tio n, pa ge 2 -1 3

• Adding Phones with BAT, page 2-15

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Adding Phones with BAT

The Cisco Unified B ul k Ad mi nistra ti on Tool (BAT) is a pl ug-i n app l icat ion f or Cisco Unified CallM anage r t hat ena bles you t o perf or m batc h opera ti ons, including registratio n, on m ult iple pho ne s.

To add phones using BAT onl y (n ot in conj un ction wit h TAPS), you first need to obtain the appropria te MAC address for each phone. See t he “Determining the

MAC Address of a Cisco Unified IP Phone” section on page 2-12 for instructions.

For detailed instructions about using BAT, refer to Cisco Unified CallManager

Administration Guide and to Cisco Unified CallMan ager Bul k Ad mini strat ion Guide.

Related Topics

• Determining the MAC Address of a Cisco Unified IP Phone, page 2-12

• Adding Phones wit h Au to-Regi stra tio n, pa ge 2 -1 3

• Adding Phones with Cisco Unified CallManager Administration, page 2-14

Creating a SIP Profile

Each SIP IP phone on the network must be associated with a SIP profile. To create a SIP profile, navigate from Cisco Unified CallManager Administration to Device > Device Settings > SIP P rofile. Most fields on the SIP Profile Configuration screen contain default values that you ca n use. However, some fields require configuration.

For complete information about SIP profiles and the SIP Profile Configuration screen, refer t o the C isco U nified CallManager A dmini stration Gu ide.

To create a unique SIP profile for a phone on your ne twork, follow these steps:

Procedure

Step 1 Click Copy to the right of the scree n cont ainin g an exis tin g SIP Pr ofile. Step 2 Make changes in the applicab le fields that ar e specific to your new SIP profile. Step 3 Name the unique SIP pr ofile with a desc riptive name.

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Creating a SIP Profile

Step 4 Click Save.

Note You must assign a SIP profile to each phone after you have configured and named

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Using Cisco Unified IP Phones with Different Protocols

To select the applicable device profile, follow these steps:

Procedure

Step 1 From Cisco U nified Cal lMana ge r Ad mini strat ion, n avigate to D evice > Phone. Step 2 Click on the n am e of th e phon e you a re con figuring to br ing up the Pho ne

Configuration screen.

Step 3 In the Protocol Sp eci fic Inform ati on po rtion of the scre en, use th e arrow keys in

the SIP Profile field to select the profile name you want.

Step 4 Click Save.

Using Cisco Unified IP Phones with Different Protocols

The Cisco Unified IP Pho ne c an o pera te with SCCP (Skin ny Client Cont rol Protocol) or SIP (Session Initiation Protocol). You can convert a phone that is using one protocol for use with th e other pr otocol.

This sect io n in c lu de s th es e to p ics:

• Converting a New Phone from SCCP to SIP, page 2-18

• Converting an In-Use Phone from SCCP to SIP, page 2-18

• Converting an In-Use Phone from SIP to SCCP, page 2-19

• Deploying a Phone in a n SC CP and SIP Environment, pa ge 2- 19

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Using Cisco Unified IP Phones with Different Protocols

Converting a New Phone from SCCP to SIP

A new, unused phone is set for SCCP by default. To convert this phone to SIP, perform these steps:

Procedure

Step 1 Take one of these actions:

• To auto-register the phone, set the Auto Registration Phone Protocol

parameter in Cisco Unified CallManager Administration to SIP.

• T o provision the phone using the Bulk Administration Tool (B A T), choose the

appropriate phone and choose SIP fro m the BAT.

• To provision the pho ne m anu ally, make the appr opr iate c hange s for SIP on

the Phone Configuration page in Cisco Unified CallManager Administration.

Refer to Cisco Unified CallManager Administration Gu ide for detailed information about Cisc o Unified CallMana ger configurat ion. Refe r to Cisco Unified CallManager Bulk Administration Guide for detailed information about using the BAT.

Step 2 If you are not using DHCP in your network, configure the network parameters for

the phone. See the “Configuring Startup Networ k Settings” sec tion on page 3-14.

Step 3 Power cycle the phone .

Converting an In-Use Phone from SCCP to SIP

You can use the Bulk Administration Tool (BAT) to convert a phone that is in use in your network fro m SCCP to SIP. To acc es s BAT from Cisco Uni fied CallManager Administration, choose Bulk Administration > Phones > Migrate Phones > SCCP to SIP . For detaile d information, ref er to the “Migratin g Phones” chapter

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Using Cisco Unified IP Phones with Different Protocols

Converting an In-Use Phone from SIP to SCCP

T o conv ert a phone that is in use in your network from SIP to SCCP , perform these steps. For more informati on, Cisco Uni fied Cal lManager A dmini stration Gui de.

Procedure

Step 1 In Cisco Unified CallManager Administration, delete the existing SIP phone from

the Cisco Unified CallManager database.

Step 2 In Cisco Unified CallM an ag er Adm i nis tra ti o n, cre at e t he p hon e as an SCCP

phone.

Step 3 Power cycle the phone .

Deploying a Phone in an SCCP and SIP Environment

T o deploy Cisco Unified IP Phones in an environment that includes SCCP and SIP and in which the Cisco Unified CallManager Auto-Registration parameter is SCCP, perform these general steps:

Procedure

Step 1 Set the Cisco Unified CallManager A uto Registra tio n Ph one Pr otoc ol p ar ame ter

to SCCP. To do so, from Cisco Unified Call Manag er Adm inistra tion, c hoose System >

Enterprise Pa ram et ers .

Step 2 Install the phones. Step 3 Change the aut o_registr ati on_pr otoc ol p ar amete r t o SI P. Step 4 Auto-register the SIP phones.

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Setting Up the Cisco Unified IP Phone

This chapter describes how to install the Cisco Unified IP Phone on an IP telephony network, and includes these topics:

• Before You Begin, page 3- 1

• Understanding the Cisco Unified IP Phone Components, page 3-5

• Installing the Cisco Unified IP Phone, page 3-6

• Mounting the Phone to the Wall, page 3-10

• Verifyi ng t he Pho ne St artup Pro cess, pa ge 3-11

• Configuring Startup Network Settings, page 3- 11

Note Before you install a Cisco Unified IP Phone, you must make some critical

decisions about how to configure the phone in your network. You can then safely install the phone and verify its functionality. For information on preparing to install, see Chapter 2, “Prepari ng t o Instal l the C isco Unified IP Phone on Your

Network.”

Before You Begin

Before installing the Cisco Unified IP Phone, review the requirements in these sections:

• Network Requirements, page 3-2

• Cisco Unified CallManager Configuration, page 3-2

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Chapter 3 Setting Up the Cisco Unified IP Phone

Before You Begin

• Safety, page 3-3

Network Requirements

For the Cisco Unified IP Phone to successfully operate as a Cisco Unified IP Phone endpoint in your ne twork, your network must me et thes e requir ements :

• Working Vo IP Ne twor k

–

Voice over IP (VoIP) configured on your Cisco routers and gateways

–

Cisco Unified CallM anager Rel ease 5.0 or high er instal led in your network and configured to ha ndle c a ll pro cessi ng

• IP network that supports DHCP or manual assignment of IP address, gateway,

and subnet mask

Cisco Unified CallManager Configuration

The Cisco Unified I P Phone requires C isco Unified CallManager t o ha nd le cal l processing. Refer to Cisco Unified CallManager Administration Guide or context-sensitive help in the Cisco Unified CallManager Administration application to ensu re tha t C isco Unified CallManager is se t up pr operl y to manage the phone a nd to p rop erl y r oute and pr ocess c alls .

3-2

Table 3-1 explains and provides referenc es for many o f the co nfigur ation

activities for which you use Cisco U nified Cal lManage r Administr ation.

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Table 3-1 Configuration Activities

Activity Explanation Reference

Auto-registration. If you plan to use auto-registration,

verify that it is enable d and proper ly configured in Cisco Unified Ca llManage r befor e connecting a ny Cisco Unified IP Phone to the network.

Configure and assign telephony features.

You must use Cisco Unified Ca llMa nage r Administration to configure and assign telephony features to the Cisco Unified IP Phones.

Add and associate users.

In Cisco Unified CallManager Administration, yo u ca n ad d us ers t o the database and associate them with specific phones. In this way, users gain access to web pages that allow them to configure phone options such as call forwarding and speed dialing.

See the “Adding Phones to the

Cisco Unified CallManager Database” section on page 2-12.

See the Chapter 5, “Configuring

Telephony Features.”

See the Cisco

Unified Cal l M anager Administration Guide.

Before You Begin

Safety

Review the following warnings before installing the Cisco Uni fied IP Phone . To see translations of these w arnin gs, ref er to th e Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series document that accompanied this device.

Warning

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Read the installation instructions before you connect the system to its power source.

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

3-3

Before You Begin

Chapter 3 Setting Up the Cisco Unified IP Phone

Warning

Ultimate disposal of this product should be handled according to all national laws and regulations.

Warning

Do not work on the system or connect or disconnect cables during periods of lightning activity.

Warning

To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.

Caution Only use the proper Cisco approved external power supply. Reference the

installation manual provided with the phone.

The following warnin gs a pp ly w hen yo u u se an exter na l power supp ly.

Warning

This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC, 10 A international) is used on the phase conductors (all current-carrying conductors).

3-4

Warning

The device is designed to work with TN power systems.

The plug-socket combination must be accessible at all times because it serves as the main disconnecting device.

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Understanding the Cisco Unified IP Phone Components

The Cisco Unified IP Phone 7905G and 7912G includes these components on the phone or as acc esso ries fo r the ph one :

• Network and Access Ports, page 3-5

• Handset, page 3-6

• Speaker, page 3-6

Network and Access Ports

The back of the Cisco Unified IP Phone 7912G has two RJ-45 ports. The network port is labelled “10/100SW” and the access port is labeled “10/100PC.” The back of the Cisco Unified IP Phone 7905G h as one R J-45 n etwork port.

The two ports on the Cisco Unified IP Phone 791 2G each suppor t 10/100 Mb ps half- or full-dup lex co nne ctio ns to ext erna l devices. T he sp eed an d con necti on type are set throu gh au to-n egotiati on. T he sing le port on the C isc o Unified IP Phone 7905G supports 10 Mbps half-duplex connections to external devices. Y ou can use either Category 3 or 5 cabling for 10-Mbps connections, but you must use Category 5 for 100 Mbps connection s.

Use the network port to conne ct the phone to the network. You must use a straight-through ca ble o n th is po rt. The ph one c an al so obtai n inl ine power from the Cisco Catalyst switch over this connection. See the “Providing Power to the

Cisco Unified IP Phone” se ction on page 2-9 for details .

Use the access port to con nect a network devi ce, such as a compute r , to the phone. You must use a straight-thro ugh cabl e on this port.

See Figure 3-1 for the connectio n ports available on the ba ck of the Cisco Unified IP Phone 7905G. See Figure 3-2 for the connection ports available on the back of the Cisco Unified IP Phone 7912G.

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Chapter 3 Setting Up the Cisco Unified IP Phone

Installing the Cisco Unified IP Phone

Handset

The handset is designed esp ecially fo r use with a Cis co U nified IP Phone. It includes a light that indicates incoming calls and voice messages waiting.

Speaker

This Cisco Unified IP Phone 7905G and 7912G include a speaker that you can use to monitor calls.

Installing the Cisco Unified IP Phone

Note Before you install a phone, even if it is new, upgrade the phone to the current

firmware image.

T o install the Cisco Unified IP Phone, perform the steps shown in Table 3-2. Also, see Figure 3-1 and Figure 3-2 for graphical overviews of the se step s.

Table 3-2 Installation Steps

Procedure Notes Reference

Step 1

Step 2

Connect a Category 3 or 5 straight-through Ethernet cable from the switch to the network port on the phone.

Connect the handset to the Handset port.

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Each Cisco Unified IP Phone ships with one Ethernet cable in the box.

——

See the “Network and

Access Ports” section on page 3-5 for guidelines.

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Procedure Notes Reference

Step 3

Connect a Category 3 or 5 straight-through Ethernet cable from another n etwor k device, such as a d esk t op co mpu t er, to the access port on the Cisco Unified IP Phon e 7912G.

Step 4

Connect the power supply to the Cisco DC Adapter port.

Installing the Cisco Unified IP Phone

Optional. You can connect another network device later if you do not connect one now.

Optional. See the “Providing Power to

See the “Network and

Access Ports” section on page 3-5 for guidelines.

the Cisco Unified IP Phone” section on page 2-9 for

guidelines.

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Installing the Cisco Unified IP Phone

Figure 3-1 Cisco Unified IP Phone 7905G Cable Connections

Chapter 3 Setting Up the Cisco Unified IP Phone

9976

1 Network (Ethern et) port ( 10BASE-T) 4 Power supply with AC plug. (Optional.

Required only if power is not supplied through an Ethe rnet c onnec ti on. )

2 Handset port for connecting the handset 5 Power cable with wall socket plug for

connecting to power.

3 AC/DC adapter port (DC4 8) fo r power

connector (for p hon es not provi ded w ith inline power)

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Figure 3-2 Cisco Unified IP Phone 7912G Cable Connections

Installing the Cisco Unified IP Phone

1032

1 Network port (10BASE-T, 100BASE-T) 4 AC/DC adapter port (DC 48) for power

connector (for p hon es not pr ovided w ith inline powe r)

2 Access port (10BASE-T, 100BASE-T) 5 Power supply with AC plug (if included) 3 Handset port for connecting the handset 6 Power cable with wall socket plug for

connecting to power (if included)

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3-9

Mounting the Phone to the Wall

You can mount the Cisco Unified IP Phone on the wall by removing the footstand and using the mou nting bra cket on the bac k o f th e p hon e, or yo u c a n us e specia l brackets available in a C i sco Unified IP Phone wall mou nt k it. ( Wall mount kits must be ordered separately from the ph one.) If you attach the Cisco Unified IP Pho ne to t he wall using the sta ndard foo tstand and not th e wall mount kit, you need to supply th e following tools and pa rts:

• Screwdriver

• Screws to secure the Cisc o Un ified I P p hone to the wall

To mount the phone on the wall using its mounting bracket, follow these steps.

Before You Begin

T o ensure that the handset attaches securely to a wall-mounted phone, remove the handset wall hook from the handset rest, rotate the hook 180 degrees, and reinsert the hook. Turning the hook exposes a lip on which the handset catches when the phone is vertical. For an illustrated procedure, refer to Installing the Universal Wall Mount Kit for the Cisco Unified IP Phone.

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3-10

Procedure

Step 1 Remove the footstand from the phone. Step 2 Modify the handset rest so that the handset remains o n the ear- piece rest when the

phone is vertically place d.

a. Remove the handset f rom the ear-piece re st. b. Locate the tab (handset wal l h ook) at the base of the ear-pi ece r est. c. Slide this tab out, rotate it 180 degrees (left to right), and reinsert it. d. Place the handset on the ear-piece rest.

Step 3 Insert two screws into a wall stud, matching them to the two screw holes on the

back of the pho ne. The keyholes fit standard phone jack mounts.

Step 4 Hang the pho ne on t he wa ll.

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Verifying the Phone Startup Process

After the Cisco Unified IP Phone has power con nected to it, the phone begi ns its startup process by cycling through the se steps.

1. The handset ligh t st rip, Hol d button, a nd Men u button f lash on and off

simultaneously.

2. The LCD screen displays the Cisco Systems, Inc., copyright screen.

3. The LCD screen displa ys Configuring I P as the phon e star ts up .

4. The main LCD screen dis plays:

• Current date and time

• Primary directory num be r

• Softkeys

If the phone successfully passes throu gh the se stages, it ha s started u p prop erly. Otherwise , se e to th e “Reso lving St artup Prob lems” sec tion on page 7-2.

Verifying the Phone Startup Process

Configuring Startup Network Settings

If you are not using DHCP in your ne twork, you must configure these ne twork settings on the Cisco Unified IP Phone a fter ins tal lin g th e pho ne o n the netwo rk:

• IP address

• IP subnet mask

• Default gateway IP addr ess

• DNS server IP address

• TFTP server IP a ddress

T o do this, you must collect information about these network settings, and follow the procedures defined in Cha pter 4 , “Configuring Settings on the Cisco

Unified IP Phone.”

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Configuring Startup Network Settings

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CHAP T ER

Configuring Settings on the Cisco Unified IP Phone

The Cisco Unified IP Phone include s various configurable network a nd SIP settings that you may need to modify before the phone is functional for your users.

The following sections provide details about configuring and verifying these network settings:

• Accessing Network Configurat ion Set tings t hrou gh the N etwork

Configuration Menu on the Ph one , pa ge 4-2

• Verif ying Network Set tings, page 4-6

• Configuring IP Settings, page 4-7

• Configuring the Encrypti on Key, page 4-7

• Network Configuration Menu Parameter Descri ption s, page 4- 10

• SIP Configuration Menu Parameter Description s, page 4 -19

• Viewing Network Settings t hrough a Phone Co nfiguration Web Page,

page 4-22

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Chapter 4 Configuring Settings on the Cisco Unified IP Phone

Accessing Network Configuration Settings through the Network Configuration Menu on the Phone

You can vi ew and set most network co nfiguration paramete rs for the Cisco Unified IP Pho ne 7 905G an d 7 912 G usin g t he Networ k C onfigurati on menu on the phon e.

For a description of the paramete rs that appe ar on the N etwork Configura tion menu, see Table 4-1 on page 4-10.

This section includes the following topics:

• Displaying the Network Configuratio n Menu, pag e 4-3

• Unlocking and Lockin g Options on th e Network Configura tion Menu,

page 4-3

• Editing Settings in the Net work Co nfigurat ion Men u, page 4-5

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Accessing Network Configuration Settings through the Network Configuration Menu on the Phone

Displaying the Network Configuration Menu

To display the Network Configuration menu on a Cisco Unified IP Phone 7905G or 7912G, follow thes e st ep s:

Procedure

Step 1 Press the Menu button. Step 2 Choose Settings > Network Configuration.

To exit the Network Configuration men u, take one of t hese a ctions:

• Press the Back softkey to return to the Settings menu.

• Press the Menu button to return to the main screen.

Related Topics

• Unlocking and Lockin g Options on th e Network Configura tion Menu,

page 4-3

• Editing Settings in the Net work Co nfigurat ion Men u, page 4-5

Unlocking and Locking Options on the Network Configuration Menu

Configuration options (or paramet ers) in the Ne twork Co nfigurati on menu a re locked by default to prevent users from making changes that could affect the operation of a phone. You must unlock these options before you can change them.

When options a re ina cces sibl e fo r modi f ica tion, a locked padlock icon appears on the Network Configuration screen. When options are unlocked and accessible for modification, an unl ocked pad lock icon ap pear s on this menu , as shown below. This unlocked padlock icon appears in the margins of this chapter to indicate procedures that req uire y ou to u nloc k sett ings be fo re m odif yi ng t hem.

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Chapter 4 Configuring Settings on the Cisco Unified IP Phone

Accessing Network Configuration Settings through the Network Configuration Menu on the Phone

If a password has been specified for the phone, you must enter the password when unlocking network configurati on optio ns.

To unlock network se tting s o n t h e Ci sco Unified IP Phone 79 05G an d 7 912 G, perform the following steps. Network settings are locked again automatically when you return to the main screen.

Procedure

Step 1 Press the Menu button. Step 2 Choose Settings > Network Configuration. Step 3 From the Networ k C onfiguration m enu, pr ess ** #. Step 4 If the phone di spla ys “E nte r Ad mi n Password, ” en t er yo ur passwor d and t hen

press the Accept softkey. For information about en tering a pa ssword, see th e “Editing Settings in the

Network Configuration Menu” sectio n on page 4- 5.

Step 5 Look at the icon in the upper-right portion of the LCD.

When options are locked, the icon appears as a locked padlock.

4-4

When options are unlocked, the icon appears as an unlocked padlock.

Related Topics

• Displaying the Network Configuratio n Menu, pag e 4-3

• Editing Settings in the Net work Co nfigurat ion Men u, page 4-5

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Accessing Network Configuration Settings through the Network Configuration Menu on the Phone

Editing Settings in the Network Configuration Menu

When you edit the value of an p ar ame ter on the Ne twork Co nfigurati on me nu , follow these guideline s:

• Use the keys on the te leph one keypad to e nter n umb er s and l ette rs.

• To enter letters using the keypad, use a correspond ing number key. Press the

key one or more times to display a particular letter. For example, press the 2 key once for “a,” twi ce quickly for “b,” an d three times quic kly for “c.” Afte r you pause, the cursor automatically advances to allow you to enter the next letter.

• If an parameter can accept either numbers or letters, the Number or Alpha

softkey will appe ar. Press t he Number softkey to enter numbe rs. Press the Alpha softkey to enter letters.

• To enter a period (for example, in an IP address) , press the * (a steris k) key.

• T o correct a mistake, press the << softkey to delete the ch arac ter to th e lef t of

the cursor.

• Press the Cancel softkey before pressing the Validate softkey or the Save

softkey to discard any change s y ou have made.

Related Topics

• Displaying the Network Configuratio n Menu, pag e 4-3

• Unlocking and Lockin g Options on th e Network Configura tion Menu,

page 4-3

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Chapter 4 Configuring Settings on the Cisco Unified IP Phone

Verifying Network Settings

On Cisco Unified IP Phone 7905G and 7912G, you can view detailed information about the current net work settin gs of the phone . Use thi s informa tion to troubleshoot or to make modificat ions.

To display current n etwor k set tings fo r the Cisc o U nified I P Pho ne by usin g t he Phone Configuration web page, fo llow these step s:

Procedure

Step 1 Display the Phone Configurat ion we b p age.

For instructions, see the “Viewing Network Settings through a Phone

Configuration Web Page” section on page 4-22.

Step 2 In the pane on the left:

a. Select Ne twork Configuration to re view ne twork configuratio n information. b. Select Network Statistics to view network statistics.

4-6

To display current n etwor k set tings fo r the Cisc o U nified I P Pho ne by usin g t he buttons on the phone, follow these step s:

Procedure

Step 1 Display the Ne twork Co nfigurat ion menu .

For instructions, see the “Displaying the Network Configuration Menu” sect ion

on page 4-3.

Step 2 Scroll through the parameters to display the settings described in Table 4 -1 on

page 4-10.

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Configuring IP Settings

Use these guideline s when manu ally co nfiguring th e IP settings:

• You can use 0.0. 0.0 f or the su bnet mask on ly if t he d efaul t ga teway is also

0.0.0.0.

• Ensure the TFTP server has an IP address.

• Ensure the default gateway IP address is on the same subnet as the host IP

address.

Note Procedures involved in configuring IP set ti ngs or TFT P p ar ame ters can not be

completed when D HCP is e na ble d in y our net work.

Configuring the Encryption Key

Cisco Unified Call M ana ger c a n ope ra te i n s ecur e or non -se cure m ode. Wh en operating in secur e mode, C isco Unified Call Manager gene rat es e nc rypted configuration files that can be decrypted only with the same encryption key.

If you are operating your pho ne in a sec ure environment, yo u must manual ly configure the encryption key that the phone will use to decrypt the configuration file downloaded from Cisco Unified Call Man ag er. You may configure the encryption key by using either the LCD screen on the phone or by using the Phone Configuration Web page.

Configuring IP Settings

The instructions in the following encryption-related sections assume a network environment in which a DHCP server provides the applicable TFTP IP address, and the Cisco U nified I P Pho ne h as be en pre -c onfigured o n the Cisco Unified CallManager to run SIP.

This section contains the following topics:

• Configuring Encryption Key Using LCD screen on the Phone, page 4-8

• Configuring Encryption Key Using Phone Configuration Web Page, page 4-9

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Chapter 4 Configuring Settings on the Cisco Unified IP Phone

Configuring the Encryption Key

Configuring Encryption Key Using LCD screen on the Phone

Procedure

Step 1 Connect your Cisco Unified IP Phone to the network.

Your Cisc o Unified IP Phone shoul d upgrade automatic ally to a SIP image.

Step 2 Press the MENU key on your ph one. Step 3 Go to Settings > Network Configuration > Profile EncryptKeyEx Step 4 Press **# to unlock the menu.

You ma y be prompt ed to enter a password to unloc k the menu. Enter ci sc o an d press Accept.

Step 5 Press Edit. Step 6 Use the keypad to enter an encryption key. Step 7 Press Validate when finished. Step 8 Press Save to save all values.

4-8

Step 9 Press MENU to exit the configuration menu. Step 10 Reboot the Cisco Unified IP Phone.

The phone contacts the TF TP server and download its configurati on file. When the idle screen is displayed along with a telephone number, the phone is ready for use.

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Configuring the Encryption Key

Configuring Encryption Key Using Phone Configuration Web Page

Procedure

Step 1 Connect your Cisco Unified IP Phone to the network.

Your Cisco Unified IP phone should upgrade automatically to a SIP image.

Step 2 Determine the IP address of the phone:

a. Press the MENU key b. Go to Settings > Network Configuration > IP Address, and make a note of

the IP address because you will need to enter this address later.

Step 3 Start two ins tan ces of a w eb browser.

You will use one browser to access the Phone Configuration Web Page and the other browser to access the Cisco Unified Ca llManager Administ ration pa ges.

Step 4 Do the following to access the Phone Configuration Web Page:

a. Enter t he U RL :

http://PHONE_IP_ADDRESS/dev

b. Enter cisco in the UIPassword field if prompted. c. Click Apply.

The Network Parameters page (which is one of the Phone Configuration Web pages) displays.

Step 5 Do the following to access the Cisco Unified CallManager Administration pages.

a. Enter the following URL:

http://<CALL_MANAGER_IP_ADDRESS>

b. Click on Cisco Unified CallManager Adm ini strat ion link.

If you are pro mpted to accept or cancel a secu rity cert if icate, y ou must accept the certificate to continue.

c. Enter the User N ame an d Password to acce ss C isco Unified CallManager.

The Cisco Unified CallManager Administration main page displays.

d. Click on Device > Phone.

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Network Configuration Menu Parameter Descriptions

e. Click the Find button to display a list of devices.

f. Click on the device n am e co rr esp ondin g to yo ur Cisc o Un ified I P p hon e.

Cisco Unified Call Ma nage r d isplay s the Phone Configurat ion Administration page.

g. Scroll down to the Sy mmet ric Key Inform ati on box f or th e p hone .

Step 6 Copy the Symmetric Key value (if this value is not alread y presen t, cli ck the

Generate String button) from the Cisco Unified CallMan ager Phone Configuration Administra ti on pa ge and pa ste it into t he E ncryp tKeyEx field on the Cisco Unified IP Phone Ne twork Para met ers pa ge.

Step 7 Click Apply on the Phone Configuration Web Page to save the values.

The phone will automat ically re boot an d request its encrypte d configurat ion file from the TFTP ser ver. When the idle scr een is d isp lay ed a long wi th a te lep hone number, the phone is ready for use.

Chapter 4 Configuring Settings on the Cisco Unified IP Phone

Network Configuration Menu Parameter Descriptions

Table 4-1 describes all n etwork configuration pa rameters that exist in the Network

Configuration menu of the Cisco Uni fied IP Phon e 790 5G/791 2G.

Table 4-1 Network Configuration Menu Parameters

Parameter Description To Change

DHCP Server IP address of the Dynamic Host

Configuration Protocol (D HCP) server from whi ch the ph one obtains information such as its IP address, its subnet mask, and the IP addresses of the ne twork gat eway and the DNS, NTP, and TFTP servers.

MAC Address Unique Media Access Control

(MAC) address of the phone.

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Display only—cannot configure.

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Table 4-1 Network Configuration Menu Parameters (continued)

Parameter Description To Change

Host Name Unique host name of the phone. Display only—cannot configure. Domain Name (not

applicable when used with Cisco Unified CallM anager)

IP Address Internet Protocol ( IP) a ddress of

Subnet Mask Subnet mask used by the p hon e.

Network domain in which the phone resides. Y ou can change this value if the Alternate Domain parameter is set to Yes.

the phone. You can use this parameter to assign the IP address if DHCP does not provide it.

If you assign an I P a ddre ss wi th this parameter, you must also assign a subnet mask and net work gateway (default router ). See th e Subnet Mask and the Default Router parameters in this table.

You can use this parameter to assign a subnet mask if DHCP does not provide it.

If you assign a Subnet Mask with this parameter, you must also assign an IP address and a network gateway (default router) for the phone. See the IP Address and the Default Router parameters in this table.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Set the Alternate Domain parameter

to Yes.

3. Scroll to the Domain Name

parameter, press the Edit softkey, and then enter a new domain name.

4. Press the Validate softkey, an d t h en

press the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Set the DHCP Enabled parameter to

No.

3. Scroll to the IP Address parameter,

press the Edit softkey, and then enter a new IP Address.

4. Press the Validate softkey, an d t h en

press the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Set the DHCP Enabled parameter to

No.

3. Scroll to the Subnet Mask parameter ,

press the Edit softkey, and then enter a new subnet mask.

4. Press the Validate softkey, an d t h en

press the Save softkey.

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Network Configuration Menu Parameter Descriptions

Table 4-1 Network Configuration Menu Parameters (continued)

Parameter Description To Change

TFTP Server1 (This parameter i s show n as TFTP Server 1 when the phone is configured to operate in a standard Cisco Unified CallManager environment; in a standard SIP environment the parameter is TFTP Server.)

IP address or URL of the TFTP server from which a phone obta ins a profile. Required if the DHCP server does no t pr ovide t he TFT P server addres s.

If you set the Alternate TFTP parameter t o Yes, you mu s t enter a non-zero value for the TFTP Server1 parameter.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Set the TFTP Enabled parameter to

Yes.

3. Set the Alternate TFTP parameter to

Yes.

4. Scroll to the TFTP1 Server

parameter, press the Edit softkey, and then enter a new TFTP server IP address or URL.

5. Press the Validate softkey, an d t h en

press the Save softkey.

TFTP Server 2 This parameter is read-only and the

value displayed, if any, is the backup TFTP server specified in DHCP Parameter 150.

Default Router IP address of the network gateway

used by the phone. You can use this parameter to assign this address if DHCP does not provide it.

If you assign a ne twork gateway address with this parameter, you must also assign an IP address and a subnet mask for the phone. See the IP Address an d the S ubnet Mask parameters in this table.

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Display only—cannot configure.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Set the DHCP Enabled parameter to

No.

3. Scroll to the Default Router

parameter, press the Edit softkey, and then enter a new network gateway IP address.

4. Press the Validate softkey, an d t h en

press the Save softkey.

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Network Configuration Menu Parameter Descriptions

Table 4-1 Network Configuration Menu Parameters (continued)

Parameter Description To Change

DNS Server 1, DNS Server 2

NTP Server 1, NTP Server 2 (not applicable when used with Cisco Unified CallM anager)

IP addresses of the Primary Domain Name System (DNS) server (DNS Server 1) and secondary DNS server (D NS Server 2) used by t he p hone .

IP addresses of the Primary Network Time Protocol (NTP) server (NTP Server 1) a nd secondary NTP server (NTP Server

2) used by the pho ne.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Set the Alternate DNS parameter to

Yes.

3. Scroll to the DNS Server 1 parameter

or the DNS Server 2 parameter, press the Edit softkey , and then enter a new DNS server IP address.

4. Press the Validate softkey, an d t h en

press the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Set the Alternate NTP parameter to

Yes.

3. Scroll to the NTP Server 1 parameter

or the NTP Server 2 parameter, press the Edit softkey , and then enter a new NTP server IP address.

4. Press the Validate softkey, an d t h en

press the Save softkey.

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Network Configuration Menu Parameter Descriptions

Table 4-1 Network Configuration Menu Parameters (continued)

Parameter Description To Change

Time Zone (not applicable when used with Cisco Unified CallManager)

Operational VLAN IDAuxiliary Virtual Local Area

Offset to apply to the G ree nw ich Mean Time (GMT) returned by an NTP server to determine local time (to use for the sc reen disp lay, for example).

Local time is generated as follows:

• Local time =

GMT + Time Zone, if Time Zone <= 1 2.

• Local time =

GMT + Time Zone – 25 , if Time Zone > 12.

For example, Time Zone = 17 for Pacific Standa rd Time.

Note You m ust update this

parameter manually when daylight savings time goes into effect and ends.

Network (VLAN) c on figured on a Cisco Catalyst switch in which the phone is a member.

If the phone has not received an auxiliary VLAN, this parameter indicates the Administrative VLAN.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Time Zone parameter,

press the Edit softkey, and then enter a new time zone offset value.

3. Press the Validate softkey, an d t h en

press the Save softkey.

The phone obtains its Operational VLAN ID via Cisco Di scovery Protoc ol ( CD P) from the switch to which the phone is attached. To assign a VLAN ID manually, use the Admin VLAN ID parameter.

4-14

If neither the auxiliary VLAN nor the Administrative VLAN are configured, thi s parameter is bl ank.

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Network Configuration Menu Parameter Descriptions

Table 4-1 Network Configuration Menu Parameters (continued)

Parameter Description To Change

Admin. VLAN ID Auxiliary VLAN in which the

phone is a member. Overrides the value specified by

the Operati on VL AN ID parameter.

VLAN Enabled Indicates whether VLAN is

enabled for the phone.

CDP Enabled Indicates whether Cisco Discov ery

Protocol (CDP) i s ena ble d for the phone. CDP allows the phone to be discovered by the CiscoWorks network management syst em.

For more information ab out CiscoWorks2000, refer to the documentation available at this URL:

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Admin. VLAN ID

parameter, press the Edit softkey, and then enter a new Admin VLAN value.

3. Press the Validate softkey, an d t h en

press the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the VLAN Enabled

parameter an d press the No softkey to disable VLAN, or press the Yes softkey to enable VLAN.

3. Press the S ave softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the CDP Enabled parameter

and press the No softkey to disabl e CDP, or press the Yes s oft key to enable CDP.

3. Press the S ave softkey.

http://www.cisco.com/univercd/cc /td/doc/product/r trmg mt/cw 2000/ i ndex.htm

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Network Configuration Menu Parameter Descriptions

Table 4-1 Network Configuration Menu Parameters (continued)

Parameter Description To Change

DHCP Enabled (enabled by default)

TFTP Enabled Enable s or disables downloading

Specifies whether to use the DHCP server to obtain informat ion such as its IP address, its subnet mask, and the IP addresses of the network gateway and the DNS, NTP, and TFTP servers.

If this parameter is 0, you must manually specify the IP address of the phone, and the subnet mask and the network gateway (default router) used by the p hone.

of a profile from a TFTP server. If you set this parameter to Yes and subsequently make chan ges using the web interface, you must set this parameter to No before saving those changes; otherwise, the changes will be overwritten by the profile obtained from a TFTP server.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the DHCP Enabled

parameter an d press the No softkey to disable DHCP, or p ress the Yes softkey to enable DHCP.

3. Press the S ave softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the TFTP Enabled

parameter an d press the No softkey to disable TFTP, or press the Yes softkey to enable TFTP.

3. Press the S ave softkey.

4-16

If you set this parameter to Y es and do not specify a TFTP server, the phone will use the TFTP IP address or URL obtained fro m the DHC P server to contact the TFTP server. If you set this parameter to Yes, set the Alternate TFTP parameter to Yes, and specify a value for the TFTP Server parameter, the phone will use the server that you specify.

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Network Configuration Menu Parameter Descriptions

Table 4-1 Network Configuration Menu Parameters (continued)

Parameter Description To Change

Alternate TFTP Indicates whether the phone

obtains the IP address or URL of the TFTP server fr om the DH CP server (No) or uses the IP address or URL specified by the TFTP Server paramete r (Yes).

If you set the Alternate TFTP server to Yes, you must specify a value for the TFTP Server parameter.

Alternate DNS Indicates whether the phone

obtains the IP address of the DNS server from the DHCP server (No) or uses the IP addresses specified by the DNS Server 1 a nd, optionally, the DNS Server 2 parameters (Yes).

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Alternate TFTP

parameter and press the Yes softkey if the phone should use an alternati ve TFTP server. Press the No softkey otherwise.

3. Press the S ave softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Alternate DNS

parameter and press the Yes softkey if the phone should use an alternati ve DNS. Press the No softkey otherwise.

3. Press the S ave softkey.

If you set the Alternate DNS server to Y es, you must specify a value for the DNS Server 1 parameter. You may also specify a value for the DNS Server 2 parameter.

Alternate NTP (no t applicable in a Cisco Unified CallManager environment)

Indicates whether the phone obtains the IP address of the NTP server from the DHCP server (No) or uses the IP addresses specified by the NTP Server 1 an d, optionally, the NTP Server 2 parameters (Yes).

If you set the Alternate NT P server

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Alternate NTP

parameter and press the Yes softkey if the phone should use an alternati ve NTP server. Press the No softkey otherwise.

3. Press the S ave softkey.

to Y es, you must specify a value for the NTP Server 1 parameter. You may also specify a value for the NTP Server 2 parameter.

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Chapter 4 Configuring Settings on the Cisco Unified IP Phone

Network Configuration Menu Parameter Descriptions

Table 4-1 Network Configuration Menu Parameters (continued)

Parameter Description To Change

Alternate Domain Indicates whether the phone is

using an alternative domain name. If you set this parameter to Yes,

you must specify a value for the Domain Name parameter.

Symmetric Key (This parameter i s show n as Symmetric Key when

Specifies an encryption key used to decrypt the pro file t ha t th e phon e

downloads from the TFTP server. the phone is configured to operate in a standard Cisco Unified CallManager environment; in a standard SIP environment the parameter is Profile Encrypt Key Ex.)

Erase Configuration Changes these s ettings t o th eir

default values: Network

Configuration menu set tings

(including password), SI P

Configuration menu set tings, C all

Preferences menu settings , v olume

settings, and contr ast set tings.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Alternate Domain

parameter and press the Yes softkey if the phone should use an alternati ve domain name. Press the No soft key otherwise.

3. Press the S ave softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Symmetric Key

parameter, press the Edit softkey, and then enter a new encryption key.

3. Press the Validate softkey, an d t h en

press the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scro ll to th e Er ase Co nfigu rat ion

parameter, press the Yes softkey, and then press th e Save softkey.

4-18

Related Topics

• Verif ying Network Set tings, page 4-6

• Configuring IP Settings, page 4-7

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SIP Configuration Menu Parameter Descriptions

Table 4-2 describes SIP configuration parameters. To access the SIP

Configuration menu, choose SIP Configuration from the Settings menu.

Note The Edit, Yes, or No softkeys for changing SIP configuration paramete rs appear

only if options are unlocked as described in the “Unl ocki ng and Lo ckin g Op tio ns

on the Network Configuration Menu” section on page 4-3. For information about

the keys you can use to edit para meters, see the “Editing Settings in the Network

Configuration Menu” secti on on page 4 -5.

Table 4-2 SIP Configuration Menu Parameters

Parameter Description To Change

SIP Proxy 1 SIP Proxy 2 SIP Proxy 3 SIP Proxy 4

SIP Proxy 1 and SIP Proxy 2 accept either the IP add ress or URL of the SIP proxy serv er used b y the phone.

SIP Proxy 3 and SIP Proxy 4 accept only the IP address used by the phone.

User ID User ID for registration an d

authentication of the phone.

Password Password for authentication of the

phone.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the SIP Proxy par ameter, press

the Edit softkey, and then enter the IP address or URL of a SIP proxy server.

3. Press the Accept softkey, and then press

the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the User ID parameter, press the

Edit softkey, and then enter a user ID .

3. Press the Accept softkey, and then press

the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Password parameter, press

the Edit softkey, and then enter a Password.

3. Press the Accept softkey, and then press

the Save softkey.

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SIP Configuration Menu Parameter Descriptions

Table 4-2 SIP Configuration Menu Parameters (continued)

Parameter Description To Change

Use Login ID Indicates whether to use the value

specified with the Login ID parameter instead of the value specified with the User ID parameter for authentication of the phone.

authentication of the phone.

Local SIP Port Port where the phone listens for

incoming requests and send s outgoing requests.

Local RTP Port Port from which t he phone

transmits and receives media streams.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Use Login ID par ameter , and

then press the Yes softkey to use the v alue specified with the Login ID paramet er for authentication.

3. Press the S ave softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Set the Use Login ID parameter to Yes.

3. Scroll to the Login ID parameter, press

the Edit softkey, and then enter a login ID.

4. Press the Accept softkey, and then press

the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Local SIP Port parameter,

press the Edit softkey, and then enter a SIP port from 506 0 to 65 535.

3. Press the Accept softkey, and then press

the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Local RTP Port parameter,

press the Edit softkey, and then enter a SIP port, which must be an even number from 0 to 65535 .

3. Press the Accept softkey, and then press

the Save softkey.

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Chapter 4 Configuring Settings on the Cisco Unified IP Phone

SIP Configuration Menu Parameter Descriptions

Table 4-2 SIP Configuration Menu Parameters (continued)

Parameter Description To Change

Backup Proxy Timeout (not displayed in Cisco Unified CallManager environment).

Outbound Proxy (not displayed in Cisco Unified CallManager environment).

Timeout, in seconds, for switching from backup proxy ser ver to primary proxy s er ver.

The value can range from 0 to

4294967295.

IP address or URL of the SIP outbound proxy server used by the phone.

seconds, between e ach re gist ration renewal to the SIP proxy server.

The value can range from 1 to

86400.

Indicates wh eth er to en able SIP registration. This parameter is ignored if a SIP proxy server is not specified.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Ba ckup Prox y Timeout

parameter, press the Edit softkey, and then enter a timeout value.

3. Press the Accept softkey, and then press

the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the O utbound Pro xy parame ter,

press the Edit softkey, and then enter the IP address or URL of the outbound proxy server.

3. Press the Accept softkey, and then press

the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Register Expires parameter,

press the Edit softkey, and then enter the SIP registration interval.

3. Press the Accept softkey, and then press

the Save softkey.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the Regist er with Proxy and

press the Yes softkey to enable SIP registration, or press the No softkey to disable SIP registration.

3. Press the S ave softkey.

NAT WAN IP Address (not displayed in Cisco Unified CallManager environment).

External Network Address Translation (NAT) IP address where other SIP user agent s can communicate wi th t he phon e.

1. Unlo ck c on figu r a tio n p ar am e te r s .

2. Scroll to the NAT WAN IP Address

parameter, press the Edit softkey, and then enter t h e NAT IP address.

3. Press the Accept softkey, and then press

the Save softkey.

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Chapter 4 Configuring Settings on the Cisco Unified IP Phone

Viewing Network Settings through a Phone Configuration Web Page

You can vi ew (but not set) network configuration paramete rs for a Cisco Unified IP Pho ne 7 905G an d 7 912 G fr om t he Ph one C onfigurati on Web Page.

To access the Phone Configuration Web Page for a phone, follow these steps:

Procedure

Step 1 Open a web browser and enter the following URL, where IPaddress is the IP

address of your phone:

Step 2 http://IPaddress

On the Cisco Unified I P Pho ne 7905 G and 7912G , you can dete rmine t he IP address by pressing the Menu button, choosing Settings > Network Configuration, and then scrolling to IP Address.

For example, the Phone Configuration Web Page for a Cisco Unified IP Phone with the IP addr es s 192. 168. 3.225 is ht tp: //192. 168 .3.2 25

4-22

Step 3 Press Enter.

The Phone Configuration Web Page appears.

For a complete list of param eters an d descr iptions of ea ch par ameter, see

Appendix A, “R eferen ce Li st of Parame ters. ”

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CHAP T ER

Configuring Telephony Features

After you install Cisco Unified IP Phones in your network, configure their network settings, and add them to Cisco Uni fied Call Manager, you must use the Cisco Unified CallManager Administration application to configure telephony features.

This chapter provide s a n overvi ew of thes e co nfigur ati on an d set -up proc ed ure s. Cisco Unified CallManager documentation provides detailed instructions for these procedures.

For suggestions about how to provide users wit h information about features, and what information to provide, see Appendix B, “P roviding Informat ion to Users

Via a Website.”

After you add Cisco Uni fied IP Phones to Cisco Unified CallMana ger, you can add functionality to the phones. Table 5-1 includ es a li st of su ppo rted t el ephony features, many of which you can co nfigure using Cisco Un ified CallM anag er Administration. The Reference column lists Cisco Unified CallManager documentation t hat cont ai ns con figura tion pro cedu re s a nd rel ated i nform at ion.

Note For information about additional features available on you phone and information

about using all fe atu res o n y our ph one , refe r t o the C isc o Un ified IP Phon e 7905G/7912G Phon e G ui de f or C is c o U n ifie d CallMan ager 5 .0 ( SI P) . For more

information about service parameters and the functions that th ey control, refer to Cisco Unified CallManager Administration Guide.

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5-1

Chapter 5 Configuring Telephony Features

Table 5-1 Configuring Telephony Features for Cisco Unified IP Phone 7905G/7912G Using Cisco

Unified CallManager Administration

Feature Description Reference

Block Anonymous Calls

Call Forward Forwards all calls to the designated directory

Block Outgoing Caller ID

Call Hold/R esume

Call Waiting Indicates (and allows users to answer) an

Rejects incoming calls that contain the Anonymous called ID.

For more information refe r to the

Cisco Unified CallManager Administration Guide, SIP Profile

Configuration chapter. For more informati on, r ef er t o:

number.

• Cisco Unified CallManager

Administration Guide, “Configuring Director y

Numbers” chap ter.

• Cisco Unified CallManager

System Guide, “Cisco Unified IP Phones” chapter.

Outgoing calle d ID wi ll be d esign ate d as Anonymous.

For more information refe r to the

Cisco Unified CallManager Administration Guide, SIP Profile

Configuration chapter.

Places an active call on hold. Requires no configuration, unl ess

you want to use music on h old.

For more informati on, r ef er t o: incoming call that rings while on another call. Displays incoming call information on the phone screen .

• Cisco Unified CallManager

Administration Guide, “Cis co Unified IP Phone Configuration” chapter.

• Cisco Unified CallManager

System Guide, “Cisco Unified IP Phones” chapter.

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Chapter 5 Configuring Telephony Features

Table 5-1 Configuring Telephony Features for Cisco Unified IP Phone 7905G/7912G Using Cisco

Unified CallManager Administration (continued)

Feature Description Reference

Caller ID Displays the telephone number and the name

of the caller.

Conference Allows a user to talk simultaneously with

multiple parties by calling each participant individually.

Direct transfer Connects two established calls (calls that are

on hold or in connect ed state) into one call and drops the feature initiator from the call. Does not initiate a consultation call and does not pu t the active call on hold.

For more informati on, r ef er t o:

• Cisco Unified CallManager

Administration Guide, “Configuring Cisco Unified IP

Phones” chapter.

• Cisco Unified CallManager

System Guide, “Understanding Ro ute Plan s”

chapter.

• Cisco Unified CallManager

Features and Services Guide, “Call Display Restrictions” chapter.

For more informati on, r ef er t o

Cisco Unified CallManager System

Guide, “Cisco Unified IP Phones”

chapter.

Refer to Cisco Unified

CallManager System Guide.

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5-3

Chapter 5 Configuring Telephony Features

Table 5-1 Configuring Telephony Features for Cisco Unified IP Phone 7905G/7912G Using Cisco

Unified CallManager Administration (continued)

Feature Description Reference

Do Not Disturb A llows a user to block incoming calls on the

phone with a busy tone . Valid values include:

• User controlled (default): a user can turn

DND on and off on the phone.

• Administrator cont rolled: a user can not

turn DND on or off on the phone.

Shared Line Shared line allows a user to have multiple

phones that share the same phone numbe r or allows a user to share a phone number with a coworker.

For more information refe r to the

Cisco Unified CallManager

Administration Guide, “SIP Profile

Configuration” chapter.

For more informati on, r ef er t o

Cisco Unified CallManager System

Guide, “Cisco Unified IP Phones”

chapter.

Note For the Cisco Unified IP

Phone 7905G/7912G, this feature has limit ed support—A phone on a shared line will ring even if the other phones on the li n e are in use, but the phone cannot perform any of the other functions associated with the shared-line feature.

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Cisco 7912G User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP)

CONTENTS

Overview

Preface

Audience

Objectives

Organization

Related Documentation

Obtaining Documentation

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information

Document Conventions

An Overview of the Cisco Unified IP Phone

What Networking Protocols Are Used?

Feature Overview

Configuring Telephony Features

Configuring Network Features Using the Cisco Unified IP Phone

Understanding Security Features for Cisco Unified IP Phones

Providing Users with Feature Information

Understanding Interactions with Other Cisco Unified Communications Products

Understanding the Phone Startup Process

Understanding Phone Configuration Files and Profile Files

Providing Power to the Cisco Unified IP Phone

Power Outage

Power Source Design

Redundancy Feature

Determining the MAC Address of a Cisco Unified IP Phone

Adding Phones to the Cisco Unified CallManager Database

Adding Phones with Auto-Registration

Adding Phones with Cisco Unified CallManager Administration

Adding Phones with BAT

Creating a SIP Profile

Using Cisco Unified IP Phones with Different Protocols

Converting a New Phone from SCCP to SIP

Converting an In-Use Phone from SCCP to SIP

Converting an In-Use Phone from SIP to SCCP

Deploying a Phone in an SCCP and SIP Environment

Before You Begin

Network Requirements

Safety

Understanding the Cisco Unified IP Phone Components

Network and Access Ports

Handset

Speaker

Mounting the Phone to the Wall

Verifying the Phone Startup Process

Configuring Startup Network Settings

Accessing Network Configuration Settings through the Network Configuration Menu on the Phone

Displaying the Network Configuration Menu

Unlocking and Locking Options on the Network Configuration Menu

Editing Settings in the Network Configuration Menu

Verifying Network Settings

Configuring IP Settings

Configuring the Encryption Key

Configuring Encryption Key Using LCD screen on the Phone

Configuring Encryption Key Using Phone Configuration Web Page

Network Configuration Menu Parameter Descriptions

SIP Configuration Menu Parameter Descriptions

Viewing Network Settings through a Phone Configuration Web Page

Configuring Telephony Features