Cisco 7912 IP Phone - User Documentation
1. LCD screen
2. Model type
3. Soft key buttons
4. Navigation button
5. Menu button
6. Hold button
7. Keypad
8. Volume Control button
9. Handset
10. Footstand
11. Ring/Message indicator
Dialing Instructions
Placing A Call
Answering A Call
Ending A Call
Placing A Call On Hold
Last Number Redial
Voice Mail
Call Forwarding (to an extension)
Call Forwarding (to voice mail)
Call Parking
Transferring A Call (cold transfer)
Transferring A Call (warm transfer)
Conference
Activating Monitor
Menu Button
Directories
View Call Records
Dial From A Call Record
Delete Call Records
Name or Phone Number Search
Settings
Display Contrast
Ring Type
Volume Adjustment - Ringer
Volume Adjustment - Handset/Speaker
Services
Currently unavailable until further notice
: Missed Calls/Received Calls/Placed Calls
: Customizing Your Telephone
:
Figure 1
: Cisco 7912 IP Phone
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Dialing Instructions
Placing A Call
• Lift handset OR
• Press NewCall soft key
• Dial number using keypad (9 must be
dialed prior to placing an external
call. Internal extensions can be
dialed directly)
Answering A Call
• Lift handset
Ending A Call
• Hang up OR
• Press EndCall soft key
When placing a call your telephone will be in "listen"
mode until the receiver is lifted. In "listen" mode you
will be able to hear the call but the other party will not
hear you. When the call is answered lift the receiver to
talk.
: When placing a call, dial number with the handset
Tip
down, press the Dial soft key, and then lift the handset.
Dialing in this manner provides more time to place call
before it times out.
Called line is automatically selected.
Please Note
: While on a call, another call can be
answered by pressing the Answer soft key. The
original call will be placed on hold.
Placing A Call On Hold
• Press the Hold button
Last Number Redial
• Lift the handset and press the Redial
soft key OR
• Press the Redial soft key and lift
handset when party answers
Voice Mail
• Lift the handset and press the
Message soft key to access your
voice mail
Call Forwarding (to an extension)
• With the handset down press
CFwdAll soft key and wait for two
beeps
• Enter the extension number
The call placed on hold will flash on phone’s LCD
screen. To return to a held call press the Hold button
again.
Please Note
: If multiple calls are placed on hold, use
the Navigation button (4) to select the call you wish to
take off hold and then press the Hold button.
If using the redial feature before lifting the handset your
telephone will be in “listen” mode. You will not be able
to speak with the other party until the handset is lifted.
Follow voice mail instructions to retrieve messages or
change user options.
Indicator light (11) on handset is lit when new
messages are received. Light will remain lit until all
new messages have been accessed.
While call forwarding is in effect you can call out from
your telephone but can not receive incoming calls. To
cancel call forwarding press the CFwdAll soft key
again.
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