Cisco Systems 7905 User Manual

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Cisco IP Phone Services Configuration

Using Cisco CallManager Administration, you define and maintain the list of Cisco IP Phone Services to which users can subscribe at their site. Cisco IP Phone Services comprise XML applications that enable the display of interactive content with text and graphics on Cisco IP Phones 7970, 7960, 7940, 7912, and 7905.

Note Cisco IP Phones 7912 and 7905 only support text-based XML applications.

Cisco CallManager provides sample Cisco IP Phone Services applications. You can also create customized Cisco IP Phone applications for your site.

After you configure the list of services, you can add services to the phones in the database and assign them to phone buttons. In Cisco CallManager Administration, you can view and modify settings for phones and device profiles. Users can log on to the Cisco IP Phone User Options application and subscribe to these services for their Cisco IP Phones.

This section covers the following topics:

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• Finding a Cisco IP Phone Service, page 42-2

• Adding a Cisco IP Phone Service, page 42-4

• Updating a Cisco IP Phone Service, page 42-5

• Deleting a Cisco IP Phone Service, page 42-6

• Cisco IP Phone Service Configuration Settings, page 42-7

• Adding a Cisco IP Phone Service Parameter, page 42-8

Cisco CallManager Administration Guide

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Chapter 42 Cisco IP Phone Services Configuration

Finding a Cisco IP Phone Service

• Updating a Cisco IP Phone Service Parameter, page 42-10

• Deleting a Cisco IP Phone Service Parameter, page 42-11

• Cisco IP Phone Service Parameter Settings, page 42-12

Finding a Cisco IP Phone Service

Because you might have several Cisco IP Phone Services in your network, Cisco CallManager lets you locate specific Cisco IP Phone Services on the basis of specific criteria. Use the following procedure to locate Cisco IP Phone Services.

Note During your work in a browser session, Cisco CallManager Administration

retains your Cisco IP Phone Service search preferences. If you navigate to other menu items and return to this menu item, Cisco CallManager Administration retains your Cisco IP Phone Service search preferences until you modify your search or close the browser.

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Procedure

Step 1 Choose Feature > Cisco IP Phone Services.

The Find and List IP Phone Services window displays. Use the two drop-down list boxes to search for a Cisco IP Phone Service.

Step 2 From the first Find Service where drop-down list box, choose one of the following

criteria:

• IP Phone Service

• Description

Note The criterion that you choose in this drop-down list box specifies how the

list of Cisco IP Phone Services that your search generates will be sorted. For example, if you choose Description, the Description column will display as the left column of the results list.

Cisco CallManager Administration Guide

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Chapter 42 Cisco IP Phone Services Configuration

From the second Find Service where drop-down list box, choose one of the following criteria:

• begins with

• contains

• ends with

• is exactly

Step 3 Specify the appropriate search text, if applicable, and click Find. You can also

specify how many items per page to display.

Tip To find all Cisco IP Phone Services that are registered in the database,

click Find without entering any search text.

A list of discovered Cisco IP Phone Services displays by

• IP Phone Service icon

• IP Phone Service name

• Description

Finding a Cisco IP Phone Service

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Note You can delete multiple Cisco IP Phone services from the Find and List

IP Phone Services window by checking the check boxes next to the appropriate Cisco IP Phone Services and clicking Delete Selected. You can delete all Cisco IP Phone Services in the window by checking the check box in the Matching records title bar and clicking Delete Selected.

Step 4 From the list of records, click the IP Phone Service name or description that

matches your search criteria.

The window displays the Cisco IP Phone Service that you choose.

Adding a Cisco IP Phone Service

• Adding a Cisco IP Phone Service Parameter, page 42-8

• Cisco IP Phone Service Configuration Settings, page 42-7

Adding a Cisco IP Phone Service

Perform the following steps to add a Cisco IP Phone Service.

Caution Do not put Cisco IP Phone Services on any Cisco CallManager server at your site

or any server that is associated with Cisco CallManager, such as the TFTP server or directory database publisher server. This precaution eliminates the possibility that errors in a Cisco IP Phone Service application will have an impact on Cisco CallManager performance or interrupt call-processing services.

Procedure

Step 1 Choose Feature > Cisco IP Phone Services.

Step 2 In the upper, right corner of the window, click the Add a New IP Phone Service

link.

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The Cisco IP Phone Services Configuration window displays.

Step 3 Enter the appropriate settings as described in Table 42-1.

Step 4 To add the service, click Insert.

After the service is added to the list, you can add and configure parameters for the service. See the “Adding a Cisco IP Phone Service Parameter” section on

page 42-8 for more information.

Updating a Cisco IP Phone Service

Perform the following steps to update a Cisco IP Phone Service (for example, to change the service URL or other information).

Note If you change the service URL, remove a Cisco IP Phone Service parameter, or

change the name of a phone service parameter for a phone service to which users are subscribed, be sure to click Update Subscriptions to update all currently subscribed users with the changes. If you do not do so, users must resubscribe to the service to rebuild the URL correctly.

Procedure

Step 1 Find the Cisco IP Phone service by using the procedure in the “Finding a

Cisco IP Phone Service” section on page 42-2.

Step 2 Click the name or description of the Cisco IP Phone Service that you want to

update.

Updating a Cisco IP Phone Service

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Step 3 Update the appropriate settings as described in Tab le 42-1.

Step 4 Add, update, or delete parameters as needed as described in “Adding a

Cisco IP Phone Service Parameter” section on page 42-8, “Updating a Cisco IP Phone Service Parameter” section on page 42-10, and “Deleting a Cisco IP Phone Service Parameter” section on page 42-11.

Step 5 To apply the changes, update the Cisco IP Phone Services Configuration window:

• If the service was modified after subscriptions existed, click Update

Subscriptions to rebuild all user subscriptions. You must update subscriptions if you changed the service URL, removed a phone service parameter, or changed the Parameter Name for a phone service parameter.

• If the service is new and you do not need to rebuild user subscriptions, click

Update.