Using Cisco CallManager Administration, you define and maintain the list of
Cisco IP Phone Services to which users can subscribe at their site. Cisco IP Phone
Services comprise XML applications that enable the display of interactive content
with text and graphics on Cisco IP Phones 7970, 7960, 7940, 7912, and 7905.
NoteCisco IP Phones 7912 and 7905 only support text-based XML applications.
Cisco CallManager provides sample Cisco IP Phone Services applications. You
can also create customized Cisco IP Phone applications for your site.
After you configure the list of services, you can add services to the phones in the
database and assign them to phone buttons. In Cisco CallManager
Administration, you can view and modify settings for phones and device profiles.
Users can log on to the Cisco IP Phone User Options application and subscribe to
these services for their Cisco IP Phones.
This section covers the following topics:
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• Finding a Cisco IP Phone Service, page 42-2
• Adding a Cisco IP Phone Service, page 42-4
• Updating a Cisco IP Phone Service, page 42-5
• Deleting a Cisco IP Phone Service, page 42-6
• Cisco IP Phone Service Configuration Settings, page 42-7
• Adding a Cisco IP Phone Service Parameter, page 42-8
Cisco CallManager Administration Guide
42-1
Chapter 42 Cisco IP Phone Services Configuration
Finding a Cisco IP Phone Service
• Updating a Cisco IP Phone Service Parameter, page 42-10
• Deleting a Cisco IP Phone Service Parameter, page 42-11
• Cisco IP Phone Service Parameter Settings, page 42-12
Finding a Cisco IP Phone Service
Because you might have several Cisco IP Phone Services in your network,
Cisco CallManager lets you locate specific Cisco IP Phone Services on the basis
of specific criteria. Use the following procedure to locate Cisco IP Phone
Services.
NoteDuring your work in a browser session, Cisco CallManager Administration
retains your Cisco IP Phone Service search preferences. If you navigate to other
menu items and return to this menu item, Cisco CallManager Administration
retains your Cisco IP Phone Service search preferences until you modify your
search or close the browser.
42-2
Procedure
Step 1Choose Feature > Cisco IP Phone Services.
The Find and List IP Phone Services window displays. Use the two drop-down list
boxes to search for a Cisco IP Phone Service.
Step 2From the first Find Service where drop-down list box, choose one of the following
criteria:
• IP Phone Service
• Description
NoteThe criterion that you choose in this drop-down list box specifies how the
list of Cisco IP Phone Services that your search generates will be sorted.
For example, if you choose Description, the Description column will
display as the left column of the results list.
Cisco CallManager Administration Guide
OL-6503-01
Chapter 42 Cisco IP Phone Services Configuration
From the second Find Service where drop-down list box, choose one of the
following criteria:
• begins with
• contains
• ends with
• is exactly
Step 3Specify the appropriate search text, if applicable, and click Find. You can also
specify how many items per page to display.
TipTo find all Cisco IP Phone Services that are registered in the database,
click Find without entering any search text.
A list of discovered Cisco IP Phone Services displays by
• IP Phone Service icon
• IP Phone Service name
• Description
Finding a Cisco IP Phone Service
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NoteYou can delete multiple Cisco IP Phone services from the Find and List
IP Phone Services window by checking the check boxes next to the
appropriate Cisco IP Phone Services and clicking Delete Selected. You
can delete all Cisco IP Phone Services in the window by checking the
check box in the Matching records title bar and clicking Delete Selected.
Step 4From the list of records, click the IP Phone Service name or description that
matches your search criteria.
The window displays the Cisco IP Phone Service that you choose.
Related Topics
• Adding a Cisco IP Phone Service, page 42-4
• Updating a Cisco IP Phone Service, page 42-5
• Deleting a Cisco IP Phone Service, page 42-6
Cisco CallManager Administration Guide
42-3
Chapter 42 Cisco IP Phone Services Configuration
Adding a Cisco IP Phone Service
• Adding a Cisco IP Phone Service Parameter, page 42-8
• Cisco IP Phone Service Configuration Settings, page 42-7
Adding a Cisco IP Phone Service
Perform the following steps to add a Cisco IP Phone Service.
CautionDo not put Cisco IP Phone Services on any Cisco CallManager server at your site
or any server that is associated with Cisco CallManager, such as the TFTP server
or directory database publisher server. This precaution eliminates the possibility
that errors in a Cisco IP Phone Service application will have an impact on
Cisco CallManager performance or interrupt call-processing services.
Procedure
Step 1Choose Feature >Cisco IP Phone Services.
Step 2In the upper, right corner of the window, click the Add a New IP Phone Service
link.
42-4
The Cisco IP Phone Services Configuration window displays.
Step 3Enter the appropriate settings as described in Table 42-1.
Step 4To add the service, click Insert.
After the service is added to the list, you can add and configure parameters for the
service. See the “Adding a Cisco IP Phone Service Parameter” section on
page 42-8 for more information.
Related Topics
• Finding a Cisco IP Phone Service, page 42-2
• Deleting a Cisco IP Phone Service, page 42-6
• Updating a Cisco IP Phone Service, page 42-5
• Adding a Cisco IP Phone Service Parameter, page 42-8
• Cisco IP Phone Service Configuration Settings, page 42-7
Cisco CallManager Administration Guide
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Chapter 42 Cisco IP Phone Services Configuration
Updating a Cisco IP Phone Service
Perform the following steps to update a Cisco IP Phone Service (for example, to
change the service URL or other information).
NoteIf you change the service URL, remove a Cisco IP Phone Service parameter, or
change the name of a phone service parameter for a phone service to which users
are subscribed, be sure to click Update Subscriptions to update all currently
subscribed users with the changes. If you do not do so, users must resubscribe to
the service to rebuild the URL correctly.
Procedure
Step 1Find the Cisco IP Phone service by using the procedure in the “Finding a
Cisco IP Phone Service” section on page 42-2.
Step 2Click the name or description of the Cisco IP Phone Service that you want to
update.
Updating a Cisco IP Phone Service
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Step 3Update the appropriate settings as described in Tab le 42-1.
Step 4Add, update, or delete parameters as needed as described in “Adding a
Cisco IP Phone Service Parameter” section on page 42-8, “Updating a
Cisco IP Phone Service Parameter” section on page 42-10, and “Deleting a
Cisco IP Phone Service Parameter” section on page 42-11.
Step 5To apply the changes, update the Cisco IP Phone Services Configuration window:
• If the service was modified after subscriptions existed, click Update
Subscriptions to rebuild all user subscriptions. You must update
subscriptions if you changed the service URL, removed a phone service
parameter, or changed the Parameter Name for a phone service parameter.
• If the service is new and you do not need to rebuild user subscriptions, click
Update.
Related Topics
• Finding a Cisco IP Phone Service, page 42-2
• Adding a Cisco IP Phone Service, page 42-4
Cisco CallManager Administration Guide
42-5
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