Cisco Systems 7902G User Manual

Cisco IP Phone 7902G
for Cisco CallManager

License and Warranty

Phone Guide

Corporate Headquarters

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: [phone]

800 553-NETS (6387)

Fax: [phone]

Text Part Number: 78-16335-01

Contents

Getting Started 1

How to Use this Guide 1
Where to Find Additional Information 2

Safety and Performance Information 2

Connecting Your Phone 4

An Overview of Your Phone 6

Buttons and Hardware 6
Understanding Feature Availability 8
Going On-Hook and Off-Hook 8

Basic Call Handling 9

Placing a Call 9
Answering a Call 9

Ending a Call 9
Using Hold and Resume 10
Transferring a Connected Call 10

Making Conference Calls 11
Forwarding Your Calls to Another Number 12
Using Voice Messaging 13

Prioritizing Critical Calls 14

Customizing Phone Settings 15

Adjusting the Volume 15

Setting Up Speed Dial Buttons 16

Cisco IP Phone 7902G for Cisco CallManager iii

Accessing Your User Options Web Pages 17

Logging In to the User Options Web Pages 17

Troubleshooting Your Phone 18

Cisco One-Year Limited Hardware Warranty Terms 19

iv 78-16335-01

Getting Started

These sections give you the basic information you need to start using your new Cisco IP Phone.

How to Use this Guide

This guide provides you with an overview of the features available on your phone. You can read it
completely for a solid understanding of your phone’s capabilities, or refer to the table below for
pointers to commonly-used sections.

If you want to... Then...

Review important safety
information

Use your phone after someone else
has installed it for you

Connect your phone to the
network

Learn what the button lights mean See the “Buttons and Hardware” section on page 6.

Make calls See the “Placing a Call” section on page 9.

Put calls on hold See the “Using Hold and Resume” section on page 10.

Transfer calls See the “Transferring a Connected Call” section on page 10.

Make conference calls See the “Making Conference Calls” section on page 11.

Change the ringer or call volume See the “Adjusting the Volume” section on page 15.

See the “Safety and Performance Information” section on
page 2.

Start with the “An Overview of Your Phone” section on page 6.

See the “Connecting Your Phone” section on page 4.

Cisco IP Phone 7902G for Cisco CallManager 1

Where to Find Additional Information

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Safety and Performance Information

Installing and Using Your Phone

Read the following safety notices before installing or using your Cisco IP Phone:

Warning

Warning

Warning

Warning

IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury.
Before you work on any equipment, be aware of the hazards involved with electrical
circuitry and be familiar with standard practices for preventing accidents. Use the
statement number provided at the end of each warning to locate its translation in the
translated safety warnings that accompanied this device.

Read the installation instructions before you connect the system to its power source.

Ultimate disposal of this product should be handled according to all national laws and
regulations.

Do not work on the system or connect or disconnect cables during periods of lightning
activity.

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Getting Started

Warning

To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to
telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN
ports contain TNV circuits. Some LAN and WAN ports use RJ-45 connectors. Use caution
when connecting cables.

Using an External Power Supply

The following warnings apply when you use the external power supply with the Cisco IP Phone:

Warning

This product relies on the building's installation for short-circuit (over current)
protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC,
10A international) is used on the phase conductors (all current-carrying conductors).

Warning

Warning

The device is designed to work with TN power systems.

The plug-socket combination must be accessible at all times because it serves as the
main disconnecting device.

Caution Use only a Cisco-approved power supply.

Cisco IP Phone 7902G for Cisco CallManager 3

Connecting Your Phone

Your system administrator will likely connect your new Cisco IP Phone to the corporate IP telephony
network. If that is not the case, refer to the graphic and table below to connect your phone.

3

2

1

1

Network (Ethernet) port (10 BASE T)

DC adaptor port (DC48V)

3

5

4

79976

Handset port

2

Power supply with DC output connector (Optional.

4

Required only if power is not supplied through an
Ethernet connection.)

Power cable with wall AC plug.

5

Provided if your phone uses external
power

Caution If you plan to power your phone locally (instead of receiving power thorough the Ethernet

connection), use only a Cisco 48 volt power supply designed to work with a
CiscoIPPhone.

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Connecting Your Phone

Adjusting the Handset Rest

When you connect your phone, you might want to adjust the handset rest to ensure that the receiver
will not slip out of the cradle. See the table below for instructions.

1 2 3

77354

Set the handset aside and pull the square plastic tab from the handset rest.

1

Rotate the tab 180 degrees.

2

Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab.

3

Return the handset to the handset rest.

Registering with TAPS

After your phone is connected to the network, your system administrator might ask you to
auto-register your phone using TAPS (Tool for Auto-Registered Phones Support). TAPS might be used
either for a new phone or to replace an existing phone.

To register with TAPS, pick up the handset, enter the TAPS extension provided by your system
administrator, and follow the voice prompts. You might need to enter your entire extension, including
the area code. After your phone displays a confirmation message, hang up. The phone will re-start.

Cisco IP Phone 7902G for Cisco CallManager 5