CHA PT ER
Assistants—How to Use Cisco IPMA
on Your Phone
You can access some Cisco IP Manager Assistant (Cisco IPMA) features directly
on your Cisco IP Phone. With the exception of Distinctive Ringing, these features
are also available on the Assistant Console.
Refer to the following topics:
• How to Use Cisco IPMA Softkeys on Your Phone, page 3-1
• How to Customize the Distinctive Ringing Feature, page 3-2
• How to Use the Intercom Feature from Your Phone, page 3-3
How to Use Cisco IPMA Softkeys on Your Phone
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See Table 3-1 for Cisco IPMA softkeys on your phone.
Table 3-1 Cisco IPMA softkeys on the assistant’s phone
Softkey What it does
ImmDiv
Trns fVM
Immediately diverts a ringing, connected or held
call to the manager or to another number.
Sends a ringing or connected call to the
appropriate manager’s voice mail.
Cisco IP Manager Assistant User Guide
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Chapter 3 Assistants—How to Use Cisco IPMA on Your Phone
How to Customize the Distinctive Ringing Feature
Related Topics
• Getting Started with the Assistant Console, page 1-2
• How to Customize the Distinctive Ringing Feature, page 3-2
• How to Use the Intercom Feature from Your Phone, page 3-3
How to Customize the Distinctive Ringing Feature
Distinctive Ringing allows you to associate a unique audible ring type with each
of your phone lines. You can associate a unique ring type with your manager’s
proxy line to quickly distinguish between your incoming calls and your manager’s
incoming calls.
Use the following procedure to customize the Distinctive Ringing feature directly
on your phone.
Procedure
3-2
Step 1 Press the settings button on your Cisco IP Phone.
Step 2 Use the Navigation button to select Ring Type from the Settings menu (or press
2 on your phone key pad).
Each of the lines on your phone, along with its selected ring type, is displayed on
your phone’s LCD screen. Initially, all of these lines use the default ring type.
Step 3 To change the ring type for a line, use the Navigation button to select the line,
then press the Select softkey.
Note To identify which manager proxy line on your phone is associated
with a particular manager, look at the My Calls panel of the
Assistant Console. This is the area where manager proxy lines and
manager names are displayed. (A manager’s proxy line is the line on
which you receive incoming calls for that manager.)
Step 4 Use the Navigation button to scroll through the list of available ring types for the
selected line. To hear a sample of any ring type, select the ring type, then press
the Play softkey.
Cisco IP Manager Assistant User Guide
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