Cisco Systems 6945 User Manual

Overview

Preface

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) provides the information you need to understand, install,

configure, manage, and troubleshoot the phones on a Voice-over-IP (VoIP) network.

Because of the complexity of an IP telephony network, this guide does not provide complete and detailed information for procedures that you need to perform in Cisco Unified Communications Manager (Cisco Unified CM) or other network devices. See the “Obtaining Documentation, Obtaining Support, and

Security Guidelines” section on page xi.

Audience

Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the Cisco Unified IP Phone on the network.

The tasks described are administration-level tasks and are not intended for end-users of the phones. Many of the tasks involve configuring network settings and affect the phone’s ability to function in the network.

Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified CM, many of the tasks in this manual require familiarity with Cisco Unified CM.

Organization

This manual is organized as follows.

Chapter Description

Chapter 1, “An Overview of the Cisco Unified IP Phone”

Chapter 2, “Preparing to Install the Cisco Unified IP Phone on Your Network”

Chapter 3, “Setting Up the Cisco Unified IP Phone” Describes how to install and configure the Cisco Unified IP Phone on

Provides a conceptual overview and description of the Cisco Unified IP Phone.

Describes how the Cisco Unified IP Phone interacts with other key IP telephony components, and provides an overview of the tasks required prior to installation.

your network properly and safely.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

OL-23769-01

Chapter 4, “Configuring Settings on the Cisco Unified IP Phone”

Chapter 5, “Configuring Features, Templates, Services, and Users”

Chapter 6, “Customizing the Cisco Unified IP Phone”

Chapter 7, “Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone”

Chapter 8, “Monitoring the Cisco Unified IP Phone Remotely”

Chapter 9, “Troubleshooting and Maintenance” Provides tips for troubleshooting the Cisco Unified IP Phone and the

Appendix A, “Providing Information to Users Via a Website”

Appendix B, “Supporting International Users” Provides information about setting up phones in non–English

Appendix C, “Technical Specifications” Provides technical specifications of the Cisco Unified IP Phone.

Appendix D, “Basic Phone Administration Steps” Provides procedures for basic administration tasks such as adding a

Appendix E, “Installing the Wall Mount Kit for the Cisco Unified IP Phones 6921, 6941, 6945, and 6961”

Describes how to configure network settings, verify status, and make global changes to the Cisco Unified IP Phone.

Provides an overview of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting up services, and adding users to Cisco Unified Communications Manager.

Explains how to customize phone ring sounds and the phone idle display at your site.

Explains how to view model information, status messages, network statistics, and firmware information from the Cisco Unified IP Phone.

Describes the information that you can obtain from the phone’s web page to remotely monitor the operation of a phone and to assist with troubleshooting.

Cisco Unified IP Phone Expansion Modules.

Provides suggestions for setting up a website for providing users with important information about their Cisco Unified IP Phones.

environments.

user and phone to Cisco Unified CM and then associating the user to the phone.

Contains instructions for installing the wall mount for the Cisco Unified IP Phone.