Cisco IP Phone 6841 and 6851 Multiplatform Phones |
Quick Start Guide |
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Your Phone
Cisco IP Phone 6841 shown.
1`Incoming call or voicemail indicator
2Line and feature buttons
3Softkeys
4Navigation
5Hold, Transfer, and Conference
6Speakerphone, Headset, and Mute
7Voicemail, Applications, and Directory
8Volume
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Line and Feature Buttons
Use the line and feature buttons to view calls on a line, access features such as Speed Dial, and to perform tasks such as resuming a held call.
Buttons illuminate to indicate status: xx Green, steady: Line is idle xx Red, steady: Line in use
xx Red, flashing: Incoming or held call xx Amber, steady: Line is unregistered
Place a Call
Enter a number and pick up the handset.
Answer a Call
Press the flashing red line button.
Put a Call on Hold
1.Press Hold .
2.To resume a call from hold, press Hold again.
View Your Recent Calls
1.Press Applications .
2.Scroll and select Recents.
3.Select a line to view.
Transfer a Call to Another Person
1.From a call that is not on hold, press Transfer .
2.Enter the other person’s phone number.
3.Press Transfer again (before or after the party answers).
Add Another Person to a Call
1.From an active call, press Conference .
2.Enter the number you want to join and press Dial.
3.Once the call is connected, press Conference again.
Copyright © 2018 Cisco Systems, Inc. All rights reserved. |
September 2018 |
Cisco IP Phone 6841 and 6851 Multiplatform Phones |
Quick Start Guide |
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Place a Call with a Headset
1.Plug in a headset.
2.Enter a number using the keypad.
3.Press Headset .
Adjust the Volume in a Call
Press Volume up or down to adjust the handset, headset, or speakerphone volume when the phone is in use.
Place a Call with the Speakerphone |
Adjust the Ringtone Volume |
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1. Enter a number using the keypad. |
Press Volume |
up or down to adjust the |
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2. Press Speakerphone |
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ringer volume when the phone is not in use. |
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Mute Your Audio
1.Press Mute .
2.Press Mute again to turn mute off.
Listen to Voice Messages
Press Messages and follow the voice prompts. To check messages for a specific line, press the line button first.
Forward All Calls
1.Select a line and press Forward.
2.Dial the number that you want to forward to, or press
Voicemail.
3.When you return, press Clr fwd.
Change Ringtone
1.Press Applications .
2.Select User preferences > Audio preferences > Ext
(n) - Ring tone, where n= extension number.
3.Scroll through the list of ringtones and press Play to hear a sample.
4.Press Select and Set to save a selection.
5.Press Back to exit.
Adjust the Screen Contrast
1.Press Applications .
2.Select User preferences > Screen preferences > Contrast level.
3.Use the keypad to change the contrast number .
4.Press Set.
Adjust the Screen Backlight
1.Press Applications .
2.Select User preferences > Screen preferences > Backlight timer.
3.Press Select to scroll through the options.
4.Press Set to save a selection
5.Press Back to exit.
User Guide
View the full User Guide at https://coxbusiness.online/mpp
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks.
Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Copyright © 2018 Cisco Systems, Inc. All rights reserved. |
September 2018 |