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Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide

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Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Text Part Number: OL-7220-02

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

• Turn the television or radio antenna until the interference stops.

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Interne Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Pac ke t , PIX, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain othe countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0612R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide

Preface ix

Purpose ix

Audience x

Organization x

Conventions xi

Preface

This preface describes the purpose of the Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide, who should read it, how it is organized, and

its document conventions.

This preface contains the following sections:

• Purpose, page ix

• Audience, page x

• Organization, page x

• Conventions, page xi

Purpose

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• Related Documentation, page xiii

• Obtaining Documentation, page xv

• Documentation Feedback, page xvi

• Cisco Product Security Overview, page xvii

• Obtaining Technical Assistance, page xviii

• Obtaining Additional Publications and Information, page xxi

This installation guide explains how to prepare your site for installation, how to install a WAE-511 and WAE-611 (WAE) in an equipment rack, and how to maintain and troubleshoot the system hardware. After completing the hardware

Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide

Audience

Preface

installation procedures covered in this guide, you will then use the appropriate companion publications to configure your system. (See the “Related

Documentation” section on page xiii.)

To use this installation guide, you should be familiar with internetworking equipment and cabling, and have a basic knowledge of electronic circuitry and wiring practices.

To complete the installation, including the software configuration for your WAE appliance and for the router with which it works in conjunction, you should be familiar with basic networking principles and router configuration, especially web page protocols.

Warning

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

Organization

This guide includes the following chapters:

Chapter Title Description

Chapter 1 Introducing the Cisco Wide Area

Application Engine

Chapter 2 Preparing to Install the Cisco Wide

Area Application Engine

Chapter 3 Installing the Cisco Wide Area

Application Engine

Describes the physical properties of the WAE appliance and provides a functional overview of the different software-based device modes.

Describes safety considerations and gives an overview of the installation and procedures you should perform before the actual installation.

Describes installing the hardware and connecting the external network interface cables.

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Preface

Conventions

Chapter Title Description

Chapter 4 Installing Hardware Options Describes how to remove and replace the hard

disk drives, memory options, and adapters.

Appendix A Technical Specifications Describes the functional specifications for the

hardware models.

Appendix B Troubleshooting the System

Hardware

Appendix C Maintaining the Cisco Wide Area

Application Engine

Appendix D Using the Configuration/Setup Utility

Program

Describes troubleshooting procedures for the hardware installation.

Contains the procedures for keeping your system in good condition.

Describes the Configuration/Setup Utility program.

Conventions

Command descriptions use the following conventions:

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Convention Description

boldface font Commands and keywords are in boldface.

italic font Variables for which you supply values are in italics.

[ ] Elements in square brackets are optional.

{x | y | z} Alternative keywords are grouped in braces and separated

by vertical bars.

[x | y | z] Optional alternative keywords are grouped in brackets and

separated by vertical bars.

string A nonquoted set of characters. Do not use quotation marks

around the string, or the string will include the quotation marks.

Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide

Conventions

Preface

Screen examples use the following conventions:

Convention Description

screen font Terminal sessions and information the system displays are

screen font.

boldface screen

font

italic screen

font

^ The symbol ^ represents the key labeled Control—for

< > Nonprinting characters, such as passwords, are in angle

[ ] Default responses to system prompts are in square brackets.

!, # An exclamation point (!) or a pound sign (#) at the

Information you must enter is in boldface screen font.

Variables for which you supply values are in italic screen font.

example, the key combination ^D in a screen display means hold down the Control key while you press the D key.

brackets.

beginning of a line of code indicates a comment line.

xii

Notes, cautionary statements, and safety warnings use these conventions:

Note Means reader take note. Notes contain helpful suggestions or references to

materials not contained in this manual.

Caution Means reader be careful. You are capable of doing something that might result in

equipment damage or loss of data.

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Preface

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Obtaining Documentation

Product Documentation DVD

Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed documentation.

The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.

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Documentation Feedback

Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

Cisco Marketplace:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Cisco will continue to support documentation orders using the Ordering tool:

• Registered Cisco.com users (Cisco direct customers) can order

documentation from the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

• Instructions for ordering documentation using the Ordering tool are at

this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

• Nonregistered Cisco.com users can order documentation through a local

account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).

Preface

Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.

You can send comments about Cisco documentation to bug-doc@cisco.com.

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Preface

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883

We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml

From this site, you can perform these tasks:

• Report security vulnerabilities in Cisco products.

• Obtain assistance with security incidents that involve Cisco products.

Cisco Product Security Overview

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• Register to receive security information from Cisco.

A current list of security advisories and notices for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

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Obtaining Technical Assistance

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

• Emergencies— security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

• Nonemergencies— psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

• 1 877 228-7302

• 1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to

encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

Preface

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht m

The link on this page has the current PGP key ID in use.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco

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Preface

Obtaining Technical Assistance

service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial

number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended

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xix

Obtaining Technical Assistance

solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Preface

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

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Preface

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

• Cisco Marketplace provides a variety of Cisco books, reference guides,

documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

• Cisco Press publishes a wide range of general networking, training and

certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Pack et magazine is the Cisco Systems technical user magazine for

maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

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http://www.cisco.com/packet

• iQ Magazine is the quarterly publication from Cisco Systems designed to

help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

or view the digital edition at this URL:

http://ciscoiq.texterity.com/ciscoiq/sample/

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Obtaining Additional Publications and Information

• Internet Protocol Journal is a quarterly journal published by Cisco Systems

for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• Networking products offered by Cisco Systems, as well as customer support

services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

• Networking Professionals Connection is an interactive website for

networking professionals to share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

• World-class networking training is available from Cisco. You can view

current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html

Preface

xxii

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Introduction

CHAPTER

Introducing the Cisco Wide Area Application Engine

This chapter provides a basic functional overview of the Cisco Wide Area Application Engine 511 and 611 (WAE-511 and WAE-611), and describes the hardware, major components, and front and back panel indicators and controls.

This chapter contains the following sections:

• Introduction, page 1-1

• Software Functional Description, page 1-4

• Hardware Features, page 1-6

The Wide Area Application Engines (WAE-511 and WAE-611) support three different software installations that provide a comprehensive set of services for the remote office: Cisco Wide Area Application Services (WAAS) software, Cisco Wide Area File System (WAFS) software and Cisco Application and Content Networking System (ACNS) software.

The following software releases support the WAE-511 and WAE-611 appliances:

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• WAAS 4.0.1 and later

• WAFS 3.0 and later

• ACNS 5.3.3 and later

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Chapter 1 Introducing the Cisco Wide Area Application Engine

Introduction

Figure 1-1.)

Figure 1-1 WAE-511 and WAE-611—Front View

The WAE-511 and WAE-611 are configured for AC-input power and have a single AC-input power supply.

The WAE appliance has an integrated dual-port Ethernet controller. This controller provides an interface for connecting to 10-Mbps, 100-Mbps, or 1000-Mbps networks.

Wide Area Application Engines have two 10BASE-T/100BASE-TX/1000BASE-TX Ethernet ports with RJ-45 receptacles. Both Ethernet ports support autodetect speed mode and full-duplex operation, which enable simultaneous transmission and reception of data on the Ethernet LAN.

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1-2

In addition, the WAE-611 is configured with one Ultra320 low-voltage differential (LVD) small computer system interface (SCSI) port connector for attaching the Cisco Storage Array. This connector is located in Peripheral Component Interconnect-Extended (PCI-X) slot 2 on the back panel. (See

Figure 1-2.)

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Chapter 1 Introducing the Cisco Wide Area Application Engine

Figure 1-2 WAE-611 Back Panel with SCSI Port Connector

SCSI port connector

WAE-511 and 611 models can be configured with either a Fibre Channel adapter or an MPEG A/V decoder adapter. These adapters are user-replaceable and are installed in PCI-X slot 1 on the back panel.

Figure 1-3 shows the WAE-511 and WAE-611 back panel with a Fibre Channel

adapter installed in slot PCI 1, and Figure 1-4 shows the WAE back panel with an MPEG A/V decoder adapter installed in slot PCI 1.

Figure 1-3 WAE-511 and WAE-611 Back Panel with Fibre Channel Adapter

Introduction

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Figure 1-4 WAE-511 and WAE-611 Back Panel with MPEG A/V Decoder Adapter

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Chapter 1 Introducing the Cisco Wide Area Application Engine

Software Functional Description

The operation of the WAE is dependent on the software application that is installed on it. This section describes WAAS, ACNS and WAFS software:

• WAAS Software Description, page 1-4

• ACNS Software Description, page 1-5

• WAFS Software Description, page 1-5

WAAS Software Description

With WAAS software installed, the WAE appliance functions as either a WAAS Central Manager or a WAAS Application Acceleration Engine. The WAAS Central Manager provides a graphical user interface to monitor and configure all Acceleration Engines. The WAAS Acceleration Engine is deployed in remote branch offices and in the data center to accelerate TCP applications that access data across the network.

The Application Acceleration Engine functionality operates at different levels based on the software licenses purchased. WAAS 4.x, software offers the WAAS Transport License or the WAAS Enterprise License options.

Cisco WAAS software helps enterprises meet the following objectives:

1-4

• Provide branch office employees with LAN-like access to information and

applications across a geographically distributed network.

• Migrate application and file servers from branch offices into centrally

managed data centers.

• Minimize unnecessary WAN bandwidth consumption through the use of

advanced compression algorithms.

• Provide print services to branch office users. Cisco WAAS allows you to

configure a WAE as a print server so you do not need to deploy a dedicated system to fulfill print requests.

• Improve application performance over the WAN by addressing the following

common issues:

–

Low data rates (constrained bandwidth)

–

Slow delivery of frames (high network latency)

–

Higher rates of packet loss (low reliability)

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Chapter 1 Introducing the Cisco Wide Area Application Engine

ACNS Software Description

With ACNS software installed, the WAE appliance functions as a Content Distribution Manager, Content Engine, or Content Router. The Content Distribution Manager provides a graphical user interface to manage registered Content Engines and Content Routers. The ACNS solution addresses the need to distribute and receive high-bandwidth, media-rich content across the Internet or an intranet without performance losses or content-delivery delays.

ACNS software offers the following content-based services:

• Content caching and hosting

• Proxy services

• Content replication

• Video streaming

In Content Engine mode, the WAE operates either as a component of an ACNS network or as a standalone content-caching device and is generally positioned on the WAN edge between your enterprise network and the Internet.

Software Functional Description

Note The WAE-611 supports device-mode configuration and can be configured with

ACNS 5.x software to operate as a Content Engine, a Content Router, a Content Distribution Manager, or an IP/TV Program Manager. The WAE-511 operates as a Content Engine only.

To deploy Cisco Content Engines with Cisco ACNS software within your existing network, your network must support Cisco IOS software and the Web Cache Communication Protocol (WCCP). WCCP transparently redirects HTTP requests to a Content Engine, and the Content Engine responds to those requests.

WAFS Software Description

With WAFS software installed, the WAE appliance functions as a File Engine. The File Engine is an Internet file delivery device that provides the following file-based services:

• Segment-level file and metadata caching

• Protocol-specific latency reduction

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Hardware Features

• WAN transport-level optimization

• Policy-based prepositioning

• Global locking and coherency

• Native end-to-end CIFS/NFS support

• Web-based centralized control and management

• Branch file server replacement

Hardware Features

This section illustrates and describes the front and back panel controls, ports, and LED indicators on the WAE-511 and WAE-611. It contains the following topics:

• Front Panel Control Buttons, page 1-6

• LED Indicators, page 1-7

• Input/Output Ports and Connectors, page 1-10

• Inline Network Adapter Description, page 1-16

Chapter 1 Introducing the Cisco Wide Area Application Engine

Front Panel Control Buttons

Figure 1-5 shows the WAE front panel, and Tab le 1-1 describes the front panel

control buttons.

Figure 1-5 WAE-511 and WAE-611 Front Panel

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Hardware Features

1 CD eject button 2 Power control button

3 Reset button

Table 1-1 Front Panel Control Buttons

Item Description

CD eject button Releases a CD from the drive.

Power control button Powers up the device.

Reset button Resets the device and runs the power-on self-test (POST). You might need

to use a pen or the end of a straightened paper clip to press the button.

Note This is a hardware reset button and does not restore the device to the

factory default software settings.

LED Indicators

Figure 1-6 shows the location of front panel LEDs, and Table 1-2 describes

their function.

Figure 1-6 Front Panel LEDs

1 234 5

1 CD-ROM drive activity 2 System error

3 System locator (not supported on

4 Hard disk drive activity

Content Engine models)

5 Power

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Hardware Features

Table 1-2 Front Panel LEDs

LED Color State Description

CD-ROM drive activity

System error Amber On A system error has occurred.

Hard disk drive activity

Power Green On Power is flowing to the device.

Figure 1-7 Back Panel LEDs

Green On The CD-ROM drive is in use.

Green Flashing The associated hard disk drive is in use.

Flashing The device is in standby mode.

Figure 1-7 shows the location of back panel LEDs, and Table 1-3 describes

their function.

1 2

115803

4 3

1 Ethernet 1 link 2 Ethernet 1 activity

3 Ethernet 2 activity 4 Ethernet 2 link

Table 1-3 Back Panel LEDs

Indicator Color State Description

Ethernet 1 link Green On The speed of the Ethernet LAN is 1000BASE-TX.

Off The speed of the Ethernet LAN is

10BASE-T/100BASE-TX.

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Table 1-3 Back Panel LEDs

Indicator Color State Description

Ethernet 1 activity Green Blinking There is an active link connection on the

10/100/1000BASE-T interface for Ethernet port 1.

Ethernet 2 activity Green Blinking There is an active link connection on the

10/100/1000BASE-T interface for Ethernet port 2.

Ethernet 2 link Green On The speed of the Ethernet LAN is 1000BASE-TX.

Off The speed of the Ethernet LAN is

10BASE-T/100BASE-TX.

Figure 1-8 shows the LEDs for the Fibre Channel adapter, and Ta b le 1- 4 describes

their function.

Figure 1-8 Fibre Channel Adapter LEDs

Note In the illustration, the top LED is green, and the bottom LED is amber.

Table 1-4 Fibre Channel Adapter LEDs

LED State Meaning

Green

Amber

Green

Amber

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Power is on.

Fibre Channel adapter is online.

Off

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Table 1-4 Fibre Channel Adapter LEDs (continued)

LED State Meaning

Green

Amber

Green

Off

Signal has been acquired. (The Fibre Channel adapter firmware is performing or waiting to perform Fibre Channel loop initialization.)

Loss of synchronization.

Amber

Green

Amber

Note The MPEG A/V decoder adapter does not have any LEDs.

Flashing

Firmware error.

Input/Output Ports and Connectors

Your WAE appliance supports the following I/O connectors on the back of the device:

• Ethernet connectors

• Serial connector

• SCSI low-voltage differential (LVD) connector (WAE-611 only)

• Fibre Channel connector (on optional adapter)

• Video and audio connectors (on optional adapter)

Warning

To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.

Statement 1021

1-10

Figure 1-9 shows the location of the WAE back panel ports and receptacles.

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Figure 1-9 WAE-511 and WAE-611 Back Panel Ports and Receptacles

1 2 3 4

8 7 5

1 AC power receptacle 2 Mouse port

3 Keyboard port 4 Ethernet 1 receptacle

5 Ethernet 2 receptacle 6 USB ports (not supported)

7 Monitor port 8 Serial port

Note Cisco ACNS and WAFS software do not support the use of a keyboard or mouse

(Personal System 2 [PS/2] or Universal Serial Bus [USB]). However, keyboard and mouse are supported by the BIOS for power-on self-test (POST), and the configuration/setup utility.

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Table 1-5 describes the back panel ports and receptacles.

Table 1-5 Back Panel Ports and Connectors

Item Description

AC power receptacle The AC power cord connects to this plug.

Ethernet 1 port This 10/100/1000BASE-T port is autosensing with

full-duplex capability; it connects your device to the Ethernet LAN.

Ethernet 2 port This 10/100/1000BASE-T port is autosensing with

full-duplex capability; it connects your device to the Ethernet LAN.

Serial port This is a standard serial port for connecting to a

console or terminal.

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Table 1-5 Back Panel Ports and Connectors (continued)

Item Description

SCSI LVD port (WAE-611 only) (See

Figure 1-2)

Fibre Channel port (on optional adapter)

Audio/video port (on optional MPEG A/V decoder adapter)

1. SAN = storage area network

2. BNC = Bayonet Neill-Concelman

3. RGB = red green blue

4. S/PDIF = Sony/Philips Digital Interface

5. VGA = video graphics array

Use this port to attach an external Cisco Storage Array device.

This port provides the option to connect to an external Fibre Array device or SAN storage capacity.

• 3 BNC

connectors for YUV, RGB3, and

composite video output

• Mini-XLR 8-pin connector for S/PDIF

analog stereo audio output

• Mini-XLR 8-pin connector for VGA

for added data

and

output

Ethernet Port Connector

The WAE appliance comes with one integrated dual-port Ethernet controller. This controller provides an interface for connecting to 10-Mbps, 100-Mbps, or 1000-Mbps networks and provides full-duplex (FDX) capability, which enables simultaneous transmission and reception of data on the Ethernet LAN.

To access the Ethernet port, connect a Category 3, 4, or 5 unshielded twisted-pair (UTP) cable to the RJ-45 connector on the back of the device.

Note The 100BASE-TX/1000BASE-TX Ethernet standard requires that the cabling in

the network be Category 5 or higher.

Figure 1-10 shows the pin number assignments for the Ethernet RJ-45 port.

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Figure 1-10 Ethernet Port Connector

Hardware Features

Activity LED

Serial Port Connector

The WAE appliance has one standard serial port connector located on the back of the device.

Figure 1-11 shows the pin number assignments for the 9-pin, male D-shell serial

port connector on the back of the device. These pin number assignments conform to the industry standard.

Figure 1-11 Serial Port Connector

(green)

83193

Link LED

(green)

83195

SCSI Port Connector

The WAE-611 has one SCSI LVD port connector located on the back of the device. A cable for this port is provided when you purchase a Cisco Storage Array.

When you attach an external SCSI device to the SCSI connector, you must set a unique ID for the device. Refer to the information that comes with the device for instructions on how to set its SCSI ID.

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Figure 1-12 shows a 68-pin, female D-shell SCSI connector. These connectors

conform to the SCSI standard.

Figure 1-12 SCSI Port Connector

Fibre Channel Port Connector

The WAE-511 and WAE-611 support one optional Fibre Channel adapter that has a single Fibre Channel port.

The Fibre Channel connector (see Figure 1-13) is an LC-style connector that supports nonoptical fibre conductive (nonOFC), multimode fiber-optic cabling using a small form factor (SFF) fiber-optic transceiver module. The Fibre Channel adapter uses LC-LC Fibre Channel cables. The total cable length should not exceed 1640 feet (500 meters). Fibre Channel cables are not supplied by Cisco Systems.

Figure 1-13 Fibre Channel Connector

83192

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Video Port Connectors

The WAE-511 and WAE-611 support one optional MPEG A/V decoder adapter that has one audio and video input/output port.

Figure 1-14 shows the following five connectors for the audio and video

input/output port:

• 3 BNC connectors for YUV, RGB, and composite video output

• Mini-XLR 8-pin connector for Sony/Philips Digital Interface (S/PDIF) and

analog stereo audio output

• Mini-XLR 8-pin connector for video graphics array (VGA) output

Figure 1-14 Video Input/Output Connectors

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Table 1-6 provides the pinout for the audio output mini-XLR 8-pin connector, and Table 1-7 provides the pinout for the VGA output mini-XLR 8-pin connector.

Table 1-6 Audio Output Connector Pinout

Pin Number Destination

1 Audio left (–)

2Ground

3 Audio left (+)

4 Audio right (+)

5Ground

6 Audio left (–)

7Ground

8S/PDIF

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Table 1-7 VGA Output Connector Pinout

Pin Number Destination

1Vsync

2Ground

3Hsync

4Blue

5Ground

6Red

7 Green

8Ground

Inline Network Adapter Description

This section describes the following features of the WAE inline network adapter:

Form and Function

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• Form and Function

• Ports and LED Indicators

For adapter specifications, see Table A-4 in Appendix A.

Your appliance supports one optional 4-port Ethernet inline network adapter. The inline network adapter is a full-height, three-quarter-length PCI-X network interface card that contains four independent Gigabit Ethernet ports. (See

Figure 1-15.)

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Figure 1-15 Inline Network Adapter

The Cisco WAE inline network adapter provides inline traffic interception capability for your appliance. When your appliance is configured for inline interception mode, you can set attributes to control which interfaces are to be used over which VLANs. By default, the adapter operates on all inline-capable interfaces and VLANs. You can configure the inline redirection feature using the WAAS 4.0.7 CLI or the WAAS 4.0.7 Central Manager GUI.

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The WAAS software defines two new interface types: A group interface that represents an inline pair grouping and a port interface that represents the individual port. These interfaces are referred to as inlineGroup and inlinePort, respectively.

InlineGroup interfaces are numbered using the format slot/group. The slot number is the slot in which the adapter is inserted. (In the WAE 500 series and 600 series appliances, the adapter must be installed in slot 1 only.) The group number is either 0 or 1 (each adapter has 2 group pairs). The group number is displayed on the adapter label.

InlinePort interfaces are numbered slot/group/lan or slot/group/wan. The last attribute is the LAN or WAN designator.

The inline network adapter also includes an onboard programmable Watch Dog Timer (WDT) controller. You can set the time to wait after a failure event, such as a power outage or a kernel crash, before the unit begins to operate in mechanical bypass mode. In mechanical bypass mode, traffic is bridged between the LAN and WAN ports of each group. Mechanical bypass mode prevents the WAE from

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becoming a single point of failure and allows traffic to continue to flow between the router and the client while it passes through an unresponsive WAE without being processed.

For more information about configuring the inline network adapter, see the Cisco

Wide Area Application Services Configuration Guide.

Ports and LED Indicators

Figure 1-16 shows the inline network adapter port numbers, interface

designations, and LEDs. Tab l e 1-8 describes the LED functions.

Figure 1-16 Inline Network Adapter Port Numbering and LEDs

0 1 2 3

LINK/ACT

100

BYPAS

1000

0 1 2 3

0 Port 0; Group 1 WAN interface 1 Port 1; Group 1 LAN interface

2 Port 2; Group 0 WAN interface 3 Port 3: Group 0 LAN interface

The inline network adapter has three LEDs that correspond to each port (the 0 LEDs correspond to Port 0, and so forth). Tab le 1- 8 describes the LEDs.

Table 1-8 Inline Network Adapter LEDs

LEDs State Description

Link / Activity On The 10/100/1000BASE-T interface is receiving power.

Blinking The Ethernet link is transmitting data.

100 On The speed of the Ethernet connection is 100BASE-TX.

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Table 1-8 Inline Network Adapter LEDs (continued)

LEDs State Description

1000 On The speed of the Ethernet connection is 1000BASE-TX.

Bypass Both the 100 and

The corresponding ports are in mechanical bypass mode. 1000 LEDs are on

Inline Network Adapter Cabling Requirements

Your inline network adapter ships with two types of cables: crossover and straight-through. When you connect the WAE inline network adapter, proper cabling depends on the link speed (Gigabit Ethernet or Fast Ethernet) and the types of devices (DCE or DTE) being connected.

Note You must retain the same link speed from one end of the connection to the other

end. Inline adapter interfaces are able to autonegotiate link speeds. If any of your connecting interfaces are configured for Fast Ethernet (whether on a switch or a router), your WAE inline adapter uses Fast Ethernet. If any of your connecting interfaces are configured for Gigabit Ethernet, your WAE inline adapter uses Gigabit Ethernet. Speed and duplex settings are port-specific, so two inline ports can negotiate different speeds independently.

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If you are connecting a WAE inline appliance between two devices using Gigabit Ethernet, you can use either straight-through cables, crossover cables, or any combination of the two cable types, regardless of the type of device. However, for consistency, we recommend that you use straight-through cables for all Gigabit Ethernet connections.

Table 1-9 shows the cable requirements for WAE and non-WAE connections when

you are using Gigabit Ethernet end to end.

Table 1-9 Cable Requirements for WAE Connections Using Gigabit

Ethernet

Connection Required Cable

Switch to switch (no WAE) Crossover or Straight-through

Switch to router (no WAE) Crossover or Straight-through

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Table 1-9 Cable Requirements for WAE Connections Using Gigabit

Ethernet (continued)

Connection Required Cable

Router to router (no WAE) Crossover or Straight-through

Switch to WAE and

WA E to R ou te r

Switch to WAE and

WAE to Switch

Router to WAE and

WA E to R ou te r

WAE to WAE Crossover or Straight-through

Some switches support automatic medium-dependent interface crossover (MDIX). You can configure MDIX by using the mdix auto global configuration switch command. If your switch supports MDIX, you do not need to follow these cabling rules because MDIX automatically adjusts transmit and receive pairs when an incorrect cable type (crossover or straight-through) is installed on a 10/100 Fast Ethernet port. However, when you configure MDIX, you must also configure the port to use autosense (not manual selection of speed/duplex).

Crossover or Straight-through

1-20

Caution If you are connecting to Fast Ethernet ports on both the LAN and the WAN sides

of the WAE inline appliance, you must consider the types of devices that are being connected, and you must use the correct cables. You must follow these cabling instructions for the inline network adapter to work properly. (See Ta bl e 1-10 . For illustrations and examples, see the “Installation Scenarios and Cabling Examples

for Fast Ethernet Connections” section on page 1-22.)

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To connect the inline network adapter using the correct cables for Fast Ethernet connections, follow these steps:

Step 1 Determine which type of cable you would use for a direct connection between

your two end devices (without a WAE inline network appliance connected between them) by using the following standard cabling rules:

• When you are directly connecting two network devices that are similar, such

as two switches, use a crossover cable.

• When you are directly connecting two network devices that are different, such

as a switch and router, use a straight-through cable.

Note Because the inline network adapter has an internal crossover connection

that becomes active when the InlineGroup interface is placed in mechanical bypass mode, you must figure out which cable you would use to connect the two network devices directly, and then you must install the other cable type (on one side, usually the WAN side of the inline appliance) instead.

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Table 1-10 shows the cable requirements for WAE and non-WAE connections

when you are using Fast Ethernet end to end.

Table 1-10 Cable Requirements for WAE Connections Using Fast Ethernet

Connection Required Cable

Switch to switch (no WAE) Crossover

Switch to router (no WAE) Straight-through

Router to router (no WAE) Crossover

Switch to WAE and

WA E to R ou te r

Switch to WAE and

WAE to Switch

Router to WAE and

WA E to R ou te r

Straight-through

Crossover

Straight-through

WAE to WAE Crossover

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Step 2 Connect Fast Ethernet ports on both the LAN and the WAN sides of the WAE

Chapter 1 Introducing the Cisco Wide Area Application Engine

inline appliance by using the following cable types:

• On the LAN side of the connection, use a straight-through cable between the

WAE inline appliance and the network device.

• On the WAN side of the connection, use the cable that is different from the

cable that you would use to connect the two network devices directly (as determined in Step 1).

For example, if you are connecting a router and a switch (two different devices) through the WAE inline appliance, use a straight-through cable on the LAN side of the connection and use a crossover cable on the WAN side of the connection. (If you were connecting the two different devices directly, you would use a straight-through cable, so use the crossover cable instead.)

If you are connecting two switches (or two similar devices), use straight-through cables on both the LAN and the WAN sides of the WAE inline appliance.

Figure 1-17 through Figure 1-19 show the cables to use for the WAE LAN

and WAN connections between Fast Ethernet ports.

Installation Scenarios and Cabling Examples for Fast Ethernet Connections

WAE appliances can be installed physically between two network devices (such as the branch office router and branch office LAN switch) by connecting the WAE inline network adapter ports to the network devices using the proper cables.

If you are connecting a WAE inline appliance between two devices using Gigabit Ethernet, you can use either straight-through cables, crossover cables, or any combination of the two cable types, regardless of the type of device. This section shows cabling examples for Fast Ethernet connections only, because Fast Ethernet has specific cabling requirements.

The inline network adapter has four ports that are divided into two inline groups (see the “Ports and LED Indicators” section on page 1-18). The WAE can be physically placed inline between two distinct network paths, creating redundant WAN links. (See Figure 1-17.)

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Two WAEs with inline network adapters can also be installed back-to-back in a serial fashion between two network devices for failover purposes. In this type of serial cluster configuration, if one WAE fails or becomes overloaded, the other WAE can provide optimization. (See Figure 1-18.)

Note When you connect two WAE inline appliances to each other in serial fashion,

always use a crossover cable between the two WAEs. (See Figure 1-19.)

Figure 1-17 Cabling for a Single Inline WAE with Redundant WAN Connections

MGMT

Router A

WAN

Hardware Features

LAN switch

1 Connection: Management

Gigabit Ethernet: 1/0

Cable type: Straight-through (recommended)

3 Connection: WAE to LAN switch

(using InlineGroup 1/1)

Fast Ethernet: LAN1 (InlinePort 1/1/lan)

Cable type: Straight-through

5 Connection: WAE to WAN router B

(using InlineGroup 1/1)

Fast Ethernet: WAN1 (InlinePort 1/1/wan)

Cable type: Crossover

WAE

Router B

WAN

2 Connection: WAE to LAN switch

(using InlineGroup 1/0)

Fast Ethernet: LAN0 (InlinePort 1/0/lan)

Cable type: Straight-through

4 Connection: WAE to WAN router A

(using InlineGroup 1/0)

Fast Ethernet: WAN0 (InlinePort 1/0/wan)

Cable type: Crossover

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Figure 1-18 Cabling for Serial Cluster Inline WAEs with a Single WAN Connection

MGMT

31 2

LAN switch

WAE1

WAE2

Router B

WAN

240088

1 Connection: WAE 1 to LAN switch

Fast Ethernet: LAN0 (InlinePort 1/0/lan)

Cable type: Straight-through

3 Connection: WAE 2 to WAN router

Fa st E th e rn et : WA E 2 WAN 0 (InlinePort 1/0/wan)

Cable type: Crossover

2 Connection: WAE 1 to WAE 2

Fast Ethernet: WAE1 WAN0 (InlinePort 1/0/wan) to WAE 2 LAN0 (InlinePort 1/0/lan)

Cable type: Crossover

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Figure 1-19 Cabling Between Two Inline WAEs

WAN

Hardware Features

Router

LAN switch

1 Connection: WAE 1 to LAN switch

Fast Ethernet: WAE 1 LAN0 (InlinePort 1/0/lan)

Cable type: Straight-through

3 Connection: WAE 2 to WAN router

Fa st E th e rn et : WA E 2 WAN 0 (InlinePort 1/0/wan)

Cable type: Crossover

0 1 2 3

LINK/ACT

100

1000

BYPASS

2 Connection: WAE 1 to WAE 2

Fa st E th e rn et : WA E 1 WAN 0 (InlinePort 1/0/wan) to WAE 2 LAN0 (InlinePort 1/0/lan)

Cable type: Crossover

0 1 2 3

LINK/ACT

100

1000

BYPASS

WAE1 inline adapter

WAE2 inline ad

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CHAPTER

Preparing to Install the Cisco Wide Area Application Engine

This chapter contains important safety information you should know before working with the Wide Area Application Engine (WAE). Use the guidelines in this chapter to ensure your own personal safety and to help protect your device from potential damage.

This chapter contains the following sections:

• Safety Warnings, page 2-1

• Safety Guidelines, page 2-4

Note Read the Regulatory Compliance and Safety Information for the Cisco Content

Networking Product Series document that came with your device before you begin the installation.

Safety Warnings

Before you install the device, observe the safety warnings in this section.

Warning

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Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

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Safety Warnings

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Warning

Read the installation instructions before connecting the system to the power source.

Statement 1004

Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord.

Statement 1

This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

Statement 1028

This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.

Statement 37

Statement 1021

2-2

Warning

This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all

Warning

current-carrying conductors).

This equipment must be grounded. Never defeat the ground conductor or

Statement 13

operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

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Safety Warnings

Warning

Do not work on the system or connect or disconnect cables during periods of lightning activity.

Statement 1001

Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.

Statement 43

When installing or replacing the unit, the ground connection must always be made first and disconnected last.

Statement 1046

The safety cover is an integral part of the product. Do not operate the unit without the safety cover installed. Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards.

Statement 117

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.

Statement 1029

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Warning

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Statement 1015

Ultimate disposal of this product should be handled according to all national laws and regulations.

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2-3

Safety Guidelines

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Warning

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Safety Guidelines

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the precautions in this section.

General Precautions

Observe the following general precautions for using and working with your system:

• Observe and follow service markings. Do not service any Cisco product

except as explained in your system documentation. Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock. Components inside these compartments should be serviced only by an authorized service technician.

Statement 1006

2-4

• If any of the following conditions occur, unplug the product from the

electrical outlet and replace the part or contact your authorized service provider:

–

The power cable, extension cord, or plug is damaged.

–

An object has fallen into the product.

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–

The product has been exposed to water.

–

The product has been dropped or damaged.

–

The product does not operate correctly when you follow the operating instructions.

• Keep your system components away from radiators and heat sources. Also,

do not block cooling vents.

• Do not spill food or liquids on your system components, and never operate

the product in a wet environment.

• Do not push any objects into the openings of your system components. Doing

so can cause fire or electric shock by shorting out interior components.

• Use the product only with other Cisco-approved equipment.

• Allow the product to cool before removing covers or touching internal

components.

• Use the correct external power source. Operate the product only from the type

of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service representative or local power company.

• Use only approved power cables. If you have not been provided with a power

cable for your system or for any AC-powered option intended for your system, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product’s electrical ratings label. The voltage and current rating of the cable should be greater than the ratings marked on the product.

Safety Guidelines

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• To help prevent electric shock, plug the system components and peripheral

power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cord, use a three-wire cord with properly grounded plugs.

• Observe extension cord and power strip ratings. Make sure that the total

ampere rating of all products plugged into the extension cord or power strip does not exceed 80 percent of the extension cord or power strip ampere ratings limit.

• Do not use appliance or voltage converters or kits sold for appliances with

your product.

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Safety Guidelines

• To help protect your system components from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Position cables and power cords carefully; route cables and the power cord

and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your system components’ cables or power cord.

• Do not modify power cables or plugs. Consult a licensed electrician or your

power company for site modifications. Always follow your local or national wiring rules.

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside the device. To prevent static damage, discharge static electricity from your body before you touch any of your system’s electronic components. You can do so by touching an unpainted metal surface on the chassis.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

• When unpacking a static-sensitive component from its shipping carton, do not

remove the component from the antistatic packing material until you are ready to install the component in your system. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

• When transporting a sensitive component, first place it in an antistatic

container or packaging.

• Handle all sensitive components in a static-safe area. If possible, use

antistatic floor pads and workbench pads.

Rack Installation Safety Guidelines

Before installing your device in a rack, review the following guidelines:

• Two or more people are required to install the device in a rack.

• Ensure that the room air temperature is below 95°F (35°C).

• Do not block any air vents; usually 6 inches (15 cm) of space provides

proper airflow.

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• Plan the device installation starting from the bottom of the rack.

• Install the heaviest device in the bottom of the rack.

• Do not extend more than one device out of the rack at the same time.

• Remove the rack doors and side panels to provide easier access during

installation.

• Connect the device to a properly grounded outlet.

• Do not overload the power outlet when installing multiple devices in the rack.

• Do not place any object weighing more than 110 lb (50 kg) on top of

rack-mounted devices.

Safety Guidelines

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CHAPTER

Installing the Cisco Wide Area Application Engine

This chapter explains how to install the Cisco Wide Area Application Engine (WAE) 511 and WAE 611 in an equipment rack. It also provides general instructions for installing the device on a table or workbench. This chapter contains the following sections:

• Tools and Parts Required, page 3-2

• Installing the Cisco Wide Area Application Engine, page 3-2

• Connecting Cables, page 3-13

• Connecting Power and Booting the System, page 3-14

• Checking the LEDs, page 3-15

• Removing or Replacing a Cisco Wide Area Application Engine, page 3-15

Before you begin the installation, read the Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series document that

shipped with your device.

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Warning

Read the installation instructions before connecting the system to the power source.

Statement 1004

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Tools and Parts Required

A sliding rail rack-mount kit and cable management assembly is included in your shipping container accessory box. The rack-mount kit is suitable for mounting the device in a 19-inch (48.26-cm) four-post equipment rack.

Angle brackets for mounting the device in a two-post rack are also included in your shipping container.

You need the following parts and tools to install the device in a rack:

• Flat-blade screwdriver

• Phillips screwdriver

• One rack-mount kit

• Documentation

Installing the Cisco Wide Area Application Engine

3-2

Place the device in the desired location. You can mount it in a rack for your convenience, or place it on a solid, stable surface. If you do not plan to install the unit in an equipment rack, proceed to the “Installing the Chassis on a Tabletop”

section on page 3-12.

Racks are marked in vertical increments of 1.75 inches (4.44 cm). Each increment is referred to as a rack unit (RU). A 1-RU device is 1.75 inches (4.44 cm) tall.

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Installing the Cisco Wide Area Application Engine

Warning

• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Statement 1006

Installing the Chassis in a Two-Post Rack

The chassis mounts to two rack posts with brackets that attach to the sides of the chassis. These brackets are for a 19-inch (48.26-cm) equipment rack and require four screws in each bracket. (See Figure 3-1.)

Figure 3-1 Rack-Mount Brackets

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Orientation for 19-inch rack

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To install the chassis in a two-post rack, follow these steps:

Step 1 Attach a bracket to one side of the chassis, aligning the front flange of the bracket

with the hash mark on the side of the chassis. (See Figure 3-2.)

Figure 3-2 Installing the Chassis in the Rack

Front

Chapter 3 Installing the Cisco Wide Area Application Engine

Rear

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Step 2

Step 3 After you secure the brackets to the chassis, rack-mount the chassis by threading

Attach a second bracket to the opposite side of the chassis in the same manner.

at least two screws through the bracket flanges on each side of the chassis into the corresponding holes in each side of the rack. You need two people to install the chassis in the rack—one person to hold the chassis and one person to secure it to the rack.

The inlet and exhaust ports for cooling air are located in the front and rear of the chassis, respectively; therefore, multiple chassis can be stacked with little or no vertical clearance.

Installing the Chassis in a Four-Post Rack

The four-post rack-mounting system does not require any tools for installation, unless you are shipping a device mounted in a rack. When you are shipping a device in a rack, you need a Phillips screwdriver. Figure 3-3 shows the items that you need to install

the chassis in a four-post rack. If any items are missing or damaged, contact your place of purchase.

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Figure 3-3 Rack-Mount Installation Kit

Installing the Cisco Wide Area Application Engine

4 1

Front of rail

Rear of rail

2 3

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1 Slide rails (2) 2 Shipping bracket

3 M6 screws (6) 4 Cable straps (6)

These slide rails come with spring-loaded locking pins at both ends of each rail. To attach the slide rails to an equipment rack, you need to pull back the pin carriage, align the pins with holes in the equipment rack-mounting flange, and release the pin carriage to lock the pins into the rack posts. A rail-adjustment bracket allows you to adjust the length of the slide rails to fit the rack. (See

Figure 3-4.)

The chassis rests on the lower ledges provided by the two rails and slides in and out of the rack along the rail ledges.

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To install the chassis in a four-post rack, follow these steps:

Step 1 To begin, open the pin carriages at the front and rear of the left slide rail:

• On the front of the rail, press on tabs labeled (2) and (3) in Figure 3-4, and slide

the pin carriage toward the rear of the rail, releasing the latch tab (2) as it catches in place.

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• On the rear of the rail, press on the two rear tabs, and slide the pin carriage toward

the front of the rail, releasing the latch tab as it catches in place. To prevent the rail-adjustment bracket (labeled 1 in Figure 3-4) from moving during this step, hold it in place with your thumb.

Note Slide rails are marked (RIGHT/FRONT and LEFT/FRONT) for proper

placement.

Figure 3-4 Opening the Spring-Loaded Pin Carriages—Left Slide Rail

Shown

Chapter 3 Installing the Cisco Wide Area Application Engine

1 Rail-adjustment bracket 2 Latch tab

3 Slider tab 4 Pin carriage

Step 2

To adjust the length of the slide rail, lift the release tab (labeled 1 in Figure 3-5) and fully extend the rail-adjustment bracket from the rear of the slide rail until it snaps into place.

Step 3 To secure the slide rail to the equipment rack, align the pins on the rear of the slide

rail with the holes on the rear mounting flange. Press the latch tab (labeled 2 in

Figure 3-5) to release the pin carriage.

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Note Ensure that the pins are fully extended through the mounting flange and slide

rail pin bracket. (See Figure 3-5.)

Figure 3-5 Attaching the Slide Rail to the Rear Mounting Flange—Left

Front Rail Shown

Pins extended through the mounting flange and slide rail pin bracket

Installing the Cisco Wide Area Application Engine

Pins not extended through the mounting flange and slide rail pin bracket

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Step 4

1 Release tab for the rail-adjustment

2 Latch tab

bracket

To secure the front of the slide rail to the equipment rack, align the pins (labeled 1 in

Figure 3-6) on the front pin carriage to the front mounting flange. If you adjusted the

rail length, push the pin carriage back toward the rear of the slide rail. Press the latch tab (labeled 2 in Figure 3-6) to release the front pin carriage.

Note Ensure that the pins are fully extended through the mounting flange and

the slide rail pin bracket (labeled 3 in Figure 3-6).

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Figure 3-6 Attaching the Slide Rail to the Front Mounting Flange—Left

Front Rail Shown

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Pins extended through

the mounting flange and slide rail pin bracket

Pins not extended through the mounting flange and slide rail pin bracket

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3-8

1 Pins 2 Latch tab

3 Slide rail pin bracket

Step 5

Repeat these steps for the right slide rail. Make sure that you attach the second slide rail at the same rack height as the first one so that the chassis will be level in the rack.

Step 6 To install the chassis in the rack, align the chassis on the slide rails and push the

chassis fully into the rack. Secure the chassis to the front mounting flanges with the captive thumbscrews (labeled 1 in Figure 3-7).

Note You must leave the shipping brackets (labeled 2 in Figure 3-7) attached to

the slide rails unless the shipping brackets impede the chassis from sliding fully into the rack. If you need to remove the shipping brackets, continue with Step 7.

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Figure 3-7 Inserting the Chassis onto the Slide Rails

1 Captive thumbscrews 2 Shipping brackets

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Step 7

To remove the shipping bracket, press on the release tab (labeled 1 in Figure 3-8) as indicated on the shipping bracket, and remove the shipping bracket from the slide rail. Repeat this step for the other shipping bracket. Store the shipping brackets for future use.

Note You must reinstall the shipping brackets on the slide rails before you transport

the rack with the chassis installed. To reinstall the shipping brackets, reverse this step.

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Figure 3-8 Removing the Shipping Bracket

1 Release tab

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BRACKET

AND SLIDE

PUSH HERE

TO REMO

FOR SHIPPING

PURPOSES ONL

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Step 8

Attach the power cords and the Ethernet cables to the rear of the device. Route the

cables to the left corner of the chassis (as viewed from the rear) and use the cable straps to secure the cables to the slide rails. (See Figure 3-9.)

Figure 3-9 Securing the Cables

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Note Leave enough slack in the cables to allow for sliding the device in or out

of the rack.

Step 9 To transport the rack to another location with the chassis installed, you must

secure the chassis to the rack.

a. Remove one mounting screw and loosen the other mounting screws as

indicated in Figure 3-10.

Figure 3-10 Securing the Chassis for Transporting in the Rack

Installing the Cisco Wide Area Application Engine

Loosen mounting screws

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Move mounting screw

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b. If necessary, disconnect the cables from the rear of the chassis, then slide the

chassis out of the rack six inches (150 mm).

c. Fully extend the rail, and reinsert the M6 screws in each slide rail. To secure

the rail, tighten all screws. The rails should be fully extended to the rear of the rack, and the shipping brackets should be installed.

d. Secure the chassis to the rack with the M6 screws.

To remove the chassis from the rack, reverse these instructions. Store these installation instructions with your product documentation for future use.

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Note The four-post rack-mounting system is designed for racks that do not have

pre-threaded holes. If you are using an equipment rack with pre-threaded holes, the pins will not protrude through the rack. Instead, secure the slide rails to the rack by attaching screws through the slide rail pin brackets at both ends of each rail. (See Figure 3-11.)

Figure 3-11 Attaching the Slide Rails and Chassis Using M6 Screws

Chapter 3 Installing the Cisco Wide Area Application Engine

Installing the Chassis on a Tabletop

When you install a chassis on a workbench or tabletop, ensure that the surface is clean and in a safe location and that you have considered the following:

• The chassis should be installed off the floor. (Dust that accumulates on the

floor is drawn into the interior of the chassis by the cooling fans. Excessive dust inside the device can cause overtemperature conditions and component failures.)

• There must be approximately 19 inches (48.26 cm) of clearance at the front

and rear of the chassis for accessing network cables or equipment.

• The device must receive adequate ventilation (it cannot be installed in an

enclosed cabinet where ventilation is inadequate).

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To install the chassis on a workbench or tabletop, follow these steps:

Step 1 Remove any debris and dust from the tabletop or workbench, as well as from the

surrounding area. Also make sure that your path between the device and its new location is unobstructed.

Step 2 Attach the rubber feet to the bottom of the chassis. The rubber feet have an

adhesive backing. Peel the protective tape off the adhesive and stick the feet to the bottom of a clean chassis surface. Place one foot in each corner.

Step 3 Place the chassis on the tabletop or workbench.

Step 4 Ensure that no exhaust air from other equipment will be drawn into the chassis.

Also, make sure that there is adequate clearance at the front and rear of the chassis.

Connecting Cables

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Note The SCSI cable is part of the Cisco Storage Array accessory kit. If you did not

order the Cisco Storage Array, you did not receive a SCSI cable.

To connect network, console, and SCSI cables to the device, follow these steps:

Step 1 For network connections, insert a Category 5 UTP cable into the Ethernet 1 or

Ethernet 2 receptacle on the device back panel. (See Figure 3-12.)

Step 2 Connect the other end of the network cable to a hub or switch in your network.

Step 3 For console connections, plug the serial cable into the serial port on the device

back panel.

Step 4 Connect the other end of the console cable to a console or a communications

server.

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Connecting Power and Booting the System

Figure 3-12 WAE-511 and WAE-611 Back Panel Ports and Receptacles

1 2 3 4

8 7 5

1 AC power receptacle 5 Ethernet 2 receptacle

2 Mouse connector 6 USB ports (not supported)

3 Keyboard connector 7 Video connector

4 Ethernet 1 receptacle 8 Serial connector

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Note Cisco WAFS and ACNS software do not support the use of a keyboard or mouse

(PS/2 or USB). However, a keyboard and mouse are supported by the BIOS for power-on self-test (POST), and the configuration or setup utility.

Connecting Power and Booting the System

To connect power to the device, follow these steps:

Step 1 Review the information in the “Safety Warnings” section on page 2-1.

Step 2 Plug the AC power cord into the power cord receptacle at the rear of the device.

(See Figure 3-12.)

Step 3 Connect the other end of the power cord to a power source at your installation site.

Step 4 Power up all externally connected devices.

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Step 5 Press the power control button on the front of the device.

The system should begin booting. Once the operating system boots, you are ready to initialize the basic software configuration. (See the “Related Documentation”

section on page xiii for a list of software configuration documents.)

Note While the device is powering up, the power LED on the front of the

chassis is green.

Note You can install a circular disk over the power control button to prevent accidental

manual power down. This disk, known as the power control button shield, comes with the device.

Checking the LEDs

When the device is up and running, observe the front panel LEDs. To verify that your system is operating properly, see the “LED Indicators” section on page 1-7.

Removing or Replacing a Cisco Wide Area Application Engine

Warning

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Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord.

Ultimate disposal of this product should be handled according to all national laws and regulations.

To remove a device from your network, power it down, disconnect the power cords and network cables, and physically remove the chassis from the rack.

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Removing or Replacing a Cisco Wide Area Application Engine

The device is in constant communication with the router on your network. When the router notices that the device is no longer responding to it, the router stops sending requests to the device. This is transparent to users. If other devices are attached to the router, the router continues sending requests to the other devices.

When you remove a device, the pages that were cached on that device are no longer available to the router or other devices, and you might see an increase in outgoing web traffic that might have otherwise been fulfilled by the device that you are removing. However, after a time, the router and other devices redistribute the load of web traffic.

If you remove the last device from your network, you can also disable device support on the router. However, this is not necessary; having device support enabled when there are no devices attached has no effect on the router’s performance.

To replace a device, remove it from the network, and then install a new device. Configure it using the same configuration parameters (IP address, and so forth) that you used for the removed device.

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Installing Hardware Options

This chapter provides basic instructions for installing hardware options in the Wide Area Application Engine (WAE). These instructions are intended for experienced technicians.

This chapter contains the following topics:

• Removing the Cover and Bezel, page 4-1

• Installing Adapters, page 4-3

• Installing DIMMs, page 4-12

• Working with Hard Disk Drives, page 4-15

• Completing the Installation, page 4-17

Removing the Cover and Bezel

CHAPTER

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Warning

Step 1 Review the information in the “Safety Warnings” section on page 2-1, and the

Step 2 Power down the device and all attached devices. Disconnect the power cord and

Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord.

To remove the cover, follow these steps:

“Safety Guidelines” section on page 2-4.

all external cables.

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Removing the Cover and Bezel

Step 3 Loosen the two captive screws (1) on the rear of the cover. (See Figure 4-1.)

Figure 4-1 Removing the Cover

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4-2

Step 4 Slide the cover back; then lift it up and off the device.

Caution For proper cooling and airflow, replace the cover before turning on the device.

Operating the device for extended periods (over 30 minutes) with the cover removed might damage device components.

Step 5 Remove the bezel as shown in Figure 4-2.

a. Press the release tabs on the bezel and pull the bezel away from the chassis.

b. Store the bezel in a safe place.

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Figure 4-2 Removing the Bezel

Installing Adapters

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Installing Adapters

This section provides general information about the system board, riser card, adapters, and PCI-X slot configuration specifications, and contains the following adapter installation procedures:

• Installing an MPEG Decoder Adapter, page 4-5

• Installing a Fibre Channel Adapter, page 4-8

Note These adapters are supported in ACNS software only.

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Installing Adapters

Note To install the inline network adapter, see the Installing the Cisco WAE Inline

Chapter 4 Installing Hardware Options

Network Adapter publication. The inline network adapter is supported in WAAS

4.0.7 and later software only.

Before you install adapters, review the following information:

• The device has two Peripheral Component Interconnect-Extended (PCI-X)

adapter slots:

–

PCI-X slot 1 is located on the adapter support bracket with the riser card. To access the PCI-X slot 1 connector, you must first remove the adapter support bracket. (See Figure 4-4.)

You can install either a Fibre Channel adapter or an MPEG A/V decoder adapter in PCI-X slot 1. (This slot is labeled “PCI 1” on the back of the device.)

–

PCI-X slot 2 is located on the system board and is not used in the device.

• Documentation is included with the adapter. Follow the instructions in the

adapter documentation in addition to the instructions in this chapter.

• The system scans PCI-X slots to assign system resources. By default the

system tries to boot from the CD-ROM. If the CD-ROM is not present, the system boots from the integrated flash device.

4-4

Caution When you handle static-sensitive devices, take precautions to avoid damage from

static electricity. For details on handling these devices, see the “Protecting

Against Electrostatic Discharge” section on page 2-6.

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Installing an MPEG Decoder Adapter

Note The illustrations in this document might differ slightly from your hardware.

To install an MPEG decoder adapter, follow these steps.

Step 1 Review the safety information in the “Safety Guidelines” section on page 2-4.

Step 2 Power down the device and peripheral devices.

Step 3 Disconnect the power cord and then all external cables from the device.

Step 4 Remove the device cover.

Note You may find it easier to route the cables before you install the adapter.

Step 5 Loosen the captive screw (labeled 4 in Figure 4-3) located on the rear of the

device adjacent to PCI-X slot 1 and remove the expansion slot cover.

Installing Adapters

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Note PCI expansion slot covers must be installed on all vacant slots. This

maintains the electronic emissions characteristics of the device and ensures proper cooling of device components.

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Figure 4-3 Removing the Expansion Slot Cover

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2 4

1 Expansion slot cover (slot 2) 2 Expansion slot cover (slot 1)

3 Captive screw 4 Riser card assembly

Step 6

Remove the riser card (labeled 1 in Figure 4-4) from the system board to access the expansion slot.

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Figure 4-4 Installing an Adapter in PCI-X Slot 1

321

Installing Adapters

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1 Riser card 2 PCI-X slot 2 connector

3 PCI-X slot 1 connector 4 Adapter support bracket

5 Adapter 6 PCI-X riser card connector

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Installing Adapters

Step 7 Touch the static-protective package that contains the adapter to any unpainted

Step 8 Place the adapter, component-side up, on a flat, static-protective surface and set

Caution When you install an adapter in the device, be sure that it is completely and

Step 9 To install the adapter, carefully grasp the adapter by its top edge or upper corners,

Step 10 Reinstall the riser card. Make sure that the riser card is fully seated in the riser

Step 11 Tighten the captive screw for expansion slot 1.

Step 12 Connect the required cables to the adapter.

Step 13 If you have other hardware options to install, do so now; otherwise, go to the

Chapter 4 Installing Hardware Options

metal surface on the device, and then remove the adapter from the static-protective package. Avoid touching the components and gold-plated edge connectors on the adapter.

any jumpers or switches as described by the adapter manufacturer, if necessary.

correctly seated in the PCI expansion slot before you power up the device. Incomplete insertion might cause damage to the system board or the adapter.

align it with the PCI-X slot 1 connector (labeled 2 in Figure 4-4), and then press the adapter firmly into the expansion slot.

card connector (labeled 5 in Figure 4-4) on the system board.

“Completing the Installation” section on page 4-17.

Installing a Fibre Channel Adapter

Fibre Channel is a high-speed data transport technology used for mass storage and networking. Fibre Channel technology is outlined in the SCSI-3 Fibre Channel Protocol (SCSI-FCP).

The Fibre Channel adapter uses a multimode shortwave optical interface for distances up to 1640 feet (500 meters). It is a 2-gigabit (Gb) Fibre Channel device that supports data transfer rates up to 200 megabytes per second (MBps) half duplex and 400 MBps full duplex on optical interfaces.

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Preparing to Install the Adapter

Before you begin the installation, do these tasks:

• Read the “Fiber-Optic Cabling Guidelines for the Fibre Channel Adapter”

section.

• Read the “Tools and Parts Required” section.

• Write down the serial number for future reference.

Fiber-Optic Cabling Guidelines for the Fibre Channel Adapter

To avoid damage to your fiber-optic cables, follow these guidelines:

• Do not route the cable along a folding cable management arm.

• When attaching fiber-optic cables to a Fibre Channel device on slide rails,

leave enough slack in the cables so that they do not bend to a radius smaller than 1.5 in. (38 mm) when extended or become pinched when retracted.

• Route the cable away from places where it can catch on other Fibre Channel

devices in the rack.

• Do not overtighten the cable straps or bend the cables to a radius smaller than

1.5 in. (38 mm).

Installing Adapters

Tools and Parts Required

To install the Fibre Channel adapter in your system, you need the following items:

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• Do not put excess weight on the cable at the connection point and be sure that

the cable is well supported.

• Small Phillips screwdriver

• Logical Cable (LC)-LC Fibre Channel cable (this cable is not provided by

Cisco Systems; you must order it separately)

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Installing the Fibre Channel Adapter

To install the Fibre Channel adapter, follow these steps:

Step 1 Check the system board and locate the correct PCI-X slot for the Fibre Channel

card.

Step 2 Power down any connected peripheral devices, and then power down the device.

Step 3 Disconnect the power cords.

Step 4 Remove the cover. (See the “Removing the Cover and Bezel” section on

page 4-1.)

Step 5 Remove the expansion slot cover. (See Figure 4-3.)

Step 6 Align the adapter with the slot 2 connector on the riser card. Carefully press the

adapter into the expansion slot until it is fully seated and secure. (See Figure 4-4.)

Step 7 Reinstall the riser card. Make sure that the riser card is fully seated in the riser

card connector on the system board.

Step 8 Connect one end of an LC-LC Fibre Channel cable to the optical interface

connector on the Fibre Channel adapter card. Connect the other end to a Fibre Channel device.

Step 9 Carefully install and secure the cover. (See the “Completing the Installation”

section on page 4-17.)

Step 10 Connect the power cables.

Chapter 4 Installing Hardware Options

Step 11 Power on all external Fibre Channel devices; then power on the device.

Step 12 Verify the installation by checking the LEDs. (See Table 1-4 on page 1-9.)

Troubleshooting the Fibre Channel Adapter Installation

Three types of adapter installation problems might cause your Fibre Channel adapter to function incorrectly:

• Hardware problems

• System configuration problems

• Fibre Channel problems

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Hardware Problems

To determine if your installation problem is caused by the hardware, take the following actions:

• Verify that all adapters are installed securely.

• Verify that all cables are attached securely to the correct connectors. Be sure

that one end of the LC-LC Fibre Channel cable is attached to the optical interface connector and that the other end is connected to the Fibre Channel device.

• Verify that the Fibre Channel adapter is installed correctly and is fully seated

in the correct expansion slot.

• Verify that all peripheral devices are turned on.

System Configuration Problems

Verify that the Fibre Channel adapter card is installed in the correct PCI-X slot. If you still have a system configuration problem, contact Cisco technical support for assistance. (See the “Obtaining Technical Assistance” section on page xviii.)

Installing Adapters

Fibre Channel Problems

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To determine if your installation problem is caused by an attached Fibre Channel device, perform the following tasks:

• Verify that all of the Fibre Channel devices were turned on before you turned

on the device.

• Ensure that all cables are connected properly.

• Verify that you configured your RAID storage subsystems using the utilities

provided by the manufacturer.

• If your Fibre Channel switch supports zoning, make sure that your peripheral

device is configured to the same switch zone as the Fibre Channel adapter.

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Installing DIMMs

Adding memory to your device is an easy way to make programs run faster. You can increase the amount of memory in your device by installing additional dual-inline memory modules (DIMMs). Your device uses a noninterleaved memory configuration.

When you install additional memory, note the following information:

• Memory modules are installed on the system board in the DIMM slots shown

in Figure 4-5. Devices with a single DIMM should have the module installed in DIMM slot 1. For devices with two DIMMs, use slots 1 and 3. For devices with four DIMMs use slots 1, 2, 3 and 4.

• Review the memory specifications for your WAE model in the “Appliance

Specifications” section on page A-1. Note the following information

regarding software support:

–

WAFS software supports up to 1 GB of memory.

–

ACNS software supports up to 512 MB of memory. ACNS software does not recognize additional memory over 512 MB.

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4-12

• When you install or remove DIMMS, the configuration information in the

device changes. Therefore, you must change and save the new configuration information by using the Configuration/Setup Utility program. When you restart the device, the system displays a message indicating that the memory configuration has changed. Start the Configuration/Setup Utility program and choose Save Settings. See Appendix D, “Using the Configuration/Setup

Utility Program,” for more information about using the Configuration/Setup

Utility program.

Figure 4-5 shows the location of the system-board connectors for installing

DIMMs.

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Figure 4-5 System Board DIMM Connectors

5 6

Installing DIMMs

1 DIMM 1 2 DIMM 2

3 DIMM 3 4 DIMM 4

5 Battery 6 PCI-X riser card

Caution When you handle static-sensitive devices, take precautions to avoid damage from

static electricity.

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Installing DIMMs

Step 1 Review the safety information in the “Safety Guidelines” section on page 2-4.

Step 2 Power off the device and peripheral devices. Disconnect the power cord, and then

Step 3 Touch the static-protective package that contains the DIMM to any unpainted

Step 4 Install the DIMM:

Chapter 4 Installing Hardware Options

To install a DIMM, follow these steps:

disconnect all external cables. Remove the cover. (See the “Removing the Cover

and Bezel” section on page 4-1 for details.

metal surface on the device, and then remove the DIMM from the package.

a. Open the retaining clip on each end of the DIMM connector. Turn the DIMM

so that the pins align correctly with the connector. (See Figure 4-6.)

Figure 4-6 Installing a DIMM

DIMM 3

4-14

DIMM 4

131349

Caution To avoid breaking the retaining clips or damaging the DIMM connectors, open

and close the clips gently.

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Chapter 4 Installing Hardware Options

b. Insert the DIMM into the connector by aligning the DIMM edges with the

slots at each end of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. Be sure that the retaining clips snap into the locked position when the DIMM is firmly seated in the connector.

c. If a gap exists between the DIMM and the retaining clips, the DIMM has not

been properly installed. In this case, open the retaining clips and remove the DIMM, and then reinsert the DIMM.

Step 5 If you have other options to install, do so now; otherwise, go to the “Completing

the Installation” section on page 4-17.

Working with Hard Disk Drives

This section describes how to install a hard disk drive in the Wide Area Application Engine (WAE). The WAE-511 requires a Serial Advanced Technology Attachment (SATA) hard disk drive. The SATA hard disk drive can be replaced in the field.

Working with Hard Disk Drives

The WAE-611 supports two 1-inch (2.54-cm) slim 3.5-inch (8.89-cm) low voltage differential (LVD) hard disk drives. The WAE-611 requires SCSI hard disk drives.

Note (To install the SCSI hard disk drives in the WAE-611, see the Installing Hard Disk

Drives in the Cisco Wide Area Application Engine 611 document that ships with

the following hard disk drive options: DISK-611SC-144GB= and DISK-611SC-300GB= .)

Installing a Hard Disk Drive in the WAE-511

Note All hard disk drives being used in the WAE should have the same throughput

speed rating. Mixing hard disk drives with different speed ratings will cause all hard disk drives to operate at the lower throughput speed.

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4-15

Working with Hard Disk Drives

Note If your device has only one hard disk drive, install it in the left drive bay.

Caution To maintain proper system cooling, do not operate the device for more than 10

minutes without either a hard disk drive or a filler panel installed in each bay.

To install a simple-swap SATA hard disk drive in a bay, follow these steps:

Step 1 Inspect the new drive for any signs of damage.

Step 2 Review the information in the “Safety Warnings” section on page 2-1, and the

“Safety Guidelines” section on page 2-4.

Step 3 Power down the device and peripheral devices, and disconnect the power cord and

all external cables.

Step 4 Press the release tabs on the bezel and pull the bezel away from the chassis. (See

Figure 4-2.)

Step 5 Install the hard disk drive in the bay:

a. Align the drive assembly (see Figure 4-7) with the guide rails in the bay.

Chapter 4 Installing Hardware Options

4-16

b. Gently push the drive assembly into the drive bay until the drive connects to

the backplane.

c. Check the hard disk drive status LED to verify that the hard disk drive is

operating properly.

If the amber hard disk drive status LED for a drive is lit continuously, that individual drive is faulty and needs to be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed.

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Chapter 4 Installing Hardware Options

Figure 4-7 Installing a SATA Hard Disk in the WAE-511

Completing the Installation

124005

SATA hard disk

Hard disk drive

drive connector

Completing the Installation

To complete your installation, reinstall the bezel, reinstall the cover, and reconnect all cables that you disconnected earlier.

Caution To maintain proper cooling and airflow, install the cover before turning on the

device. Operating the device for extended periods (over 30 minutes) with the cover removed might damage device components.

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4-17

Completing the Installation

To install the cover and bezel, follow these steps:

Step 1 Install the cover by placing it into position and sliding it forward, and then tighten

the captive screws (labeled 1 in Figure 4-8).

Caution Before sliding the cover forward, make sure that the cover will properly engage

the ledge at the front of the device.

Step 2 Install the bezel:

a. Align the hooks on the bottom of the bezel with the device.

b. Press the bezel toward the device until it clicks into place.

Figure 4-8 Installing the Cover

Chapter 4 Installing Hardware Options

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Chapter 4 Installing Hardware Options

Step 3 Install the device in the rack. See the “Installing the Cisco Wide Area Application

Engine” section on page 3-2 for instructions.

Step 4 Connect all external cables and the power cord to the device, and then plug the

power cord into a properly grounded electrical outlet.

Completing the Installation

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Completing the Installation

Chapter 4 Installing Hardware Options

4-20

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Technical Specifications

This appendix describes the WAE models listed here:

Model Product Number

Wide Area Application Engine 511 WAE-511-K9(=)

Wide Area Application Engine 611 WAE-611-K9(=)

This appendix contains the following sections:

• Appliance Specifications, page A-1

• Adapter Specifications, page A-4

Appliance Specifications

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Note Your system software might not support all of the WAE-supported hardware

features.

Table A-1 summarizes the features and specifications for the WAE-511 and

WAE-611.

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A-1

Appendix A Technical Specifications

Appliance Specifications

Table A-1 Appliance Features and Specifications

Specification Description

Microprocessor

Memory

Expansion bays Two 3.5-in. (8.89-cm) slim-height bays for hard disk drives

Expansion slots Two 66-/100-MHz 64-bit PCI-X slots on the system board (half-length

Hard disk controller

Adapters

• WAE-511—One Intel 2.8-GHz Celeron 256-KB with level 2 cache and

multimedia extensions (MMX2) technology

• WAE-611—One Intel 3.0-GHz Pentium 4800 MHz with level 2 cache

and multimedia extensions (MMX2) technology

• WAE-511—One or two 512-MB SDRAM DIMMs

(MEM-WAE-512MB=)

• WAE-611—Two 1-GB SDRAM DIMMs (fixed configuration)

Regardless of the the amount of memory installed on your hardware device, the amount of memory supported is regulated by the software version that is installed:

• WAFS software supports up to 1 GB of memory.

• ACNS software supports up to 512 MB of memory. ACNS software

does not support additional memory over 512 MB.

full-height slots; one low profile and one full profile)

• WAE-511—Serial advanced technology attachment (SATA) controller

• WAE-611—Ultra320 SCSI controller

• 1-port Fibre Channel adapter

• 1-port MPEG A/V decoder adapter

Note The WAE-511 and WAE-611 support either the Fibre Channel

adapter or the MPEG A/V decoder adapter in PCI slot 1.

• Ultra320 SCSI adapter installed in PCI slot 2 (WAE-611 only)

• 4-port Ethernet inline network adapter

Power supply 1 AC-input

Dimensions

Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide

• Height: 1.75 in., 1 RU (44 mm)

• Depth: 20 in. (508 mm)

• Width: 16.94 in. (430 mm)

A-2

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Appendix A Technical Specifications

Appliance Specifications

Table A-1 Appliance Features and Specifications (continued)

Specification Description

Weight Maximum weight: 28 lb (12.7 kg) depending on your configuration

Electrical input

Ports

• Sine-wave input (47–63 Hz) required

• Input voltage low range:

–

Minimum: 100 VAC

–

Maximum: 127 VAC

• Input voltage high range:

–

Minimum: 200 VAC

–

Maximum: 240 VAC

• Input kilovolt-amperes (kVA), approximately:

–

Minimum: 0.20 kVA

–

Maximum: 0.45 kVA

• 1000BASE-TX, 100BASE-TX, 10BASE-T (dual) Ethernet ports

Tem p e r a t u r e

Heat Dissipation

Humidity

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• Serial port

• 2 USB ports

• Ultra320 SCSI port (WAE-611 only)

• Fibre Channel port (on optional adapter)

• Audio/video ports (on optional adapter):

–

3 BNC connectors

–

2 mini-XLR connectors

• Operating: 50 to 95° F (10 to 35° C)

• Nonoperating: –40 to 140° F (–40 to +60° C)

• Minimum configuration: 307 Btu

• Maximum configuration: 850 Btu/hr (250 Watts)

• Operating: 8 to 80%

• Nonoperating: 8 to 80%

Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide

/hr (90 Watts

A-3

Appendix A Technical Specifications

Adapter Specifications

Table A-1 Appliance Features and Specifications (continued)

Specification Description

Altitude Maximum altitude: 6998 ft (2133 m)

Acoustical noise emissions

1. Btu = British thermal unit

• Sound power, idling: 6.5 bel maximum

• Sound power, operating: 6.5 bel maximum

Adapter Specifications

Table A-2 describes the Fibre Channel adapter specifications.

Table A-2 Fibre Channel Adapter Specifications

Fibre Channel adapter • Bus type: Fiber-optic media (shortwave 50-micron)

• Bus transfer rate: 2 gigabits per second (Gbps) maximum at half duplex

and 4 Gbps at full duplex

• Protocols: Supports FCP

1. FCP = Fibre Channel Protocol

-SCSI protocol

A-4

Table A-3 describes the MPEG A/V decoder adapter specifications.

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Appendix A Technical Specifications

Table A-3 MPEG A/V Decoder Adapter Specifications

Adapter Specifications

MPEG A/V decoder adapter

1. S/N = signal-to-noise ratio

2. rms = root mean square

3. IRE = Institute of Radio Engineers

4. S/PDIF = Sony/Philips Digital Interface

5. PCM = pulse-coded modulation

6. p-p = peak to peak

7. THD = total harmonic distortion

Video specifications

• S/N:

• Frequency response: 0 to 4.0 MHz ± 2 dB

• Sync tip: 40 IRE

• Luma nonlinearity: 5%

• Audio specifications

• S/PDIF

–

• Analog

–

10 kHz to 4.2 MHz; Y: 65 dB rms2; Pb: 70 dB rms; Pr: 70 dB rms

± 4

PCM5 or compressed audio coding 3 (AC-3) bitstream out

75-ohm, 0.5-V p-p6 ± 20%

Rise and fall time: > 0.4 microseconds measured from 10 to 90%

Jumper-selectable balanced or unbalanced audio (balanced = +4 dBm)

Frequency response: 20 Hz to 22 kHz ± 0.5 dB

Reference level: 0.5-V p-p ± 10%

THD7+n:@20 Hz to 22 kHz < 0.5%

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Table A-3 describes the inline network adapter technical and general

specifications.

Note The minimum software release required for the inline network adapter is

WAAS 4.0.7.

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Appendix A Technical Specifications

Adapter Specifications

Table A-4 Inline Network Adapter Specifications

Specification Description

Copper Gigabit Ethernet Specifications

IEEE standard Gigabit Ethernet, 1000BASE-T

Fast Ethernet, 100BASE-T

Ethernet, 10BASE-T

Full duplex and half duplex Supports both half-duplex and full-duplex operation in all

operating speeds

Autonegotiation Autonegotiates between full-duplex and half-duplex

operations and between 1000-Mbps, 100-Mbps, and 10-Mbps speeds

Data transfer rate 1000-Mbps, 100-Mbps, and 10-Mbps speeds per port in

half-duplex mode

2000-Mbps, 200-Mbps, and 20-Mbps speeds per port in full-duplex mode

General Technical Specifications

Interface standard PCI v2.2 32/64 bit, 33/66 MHz

PCI-X v1.0 32/64 bit, 66/100/133 MHz

Size 6.6 in. x 4.2 in. (167.64 mm x 106.68 mm)

PCI connector Universal 64-bit connector

PCI voltage +12V (minimum 11.4V, maximum 12.6V)

+3.3V (minimum 3.0V, maximum 3.6V)

Weight 6.18 oz (175 grams)

Operating humidity 0

to 90 percent, noncondensing

Operating temperature 32° to –122° F (0° to 50° C)

Storage temperature –4° to –149° F (–20° to –65° C)

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Troubleshooting the System Hardware

If your system is not working as expected, begin troubleshooting using the procedures in this appendix. This appendix guides you through some initial checks and procedures that can solve basic system problems.

This appendix contains the following sections:

• Checking the Basics, page B-1

• Checking Connections and Switches, page B-2

Checking the Basics

To solve some basic system problems, follow these steps:

Step 1 Was an alert message issued by the system software?

Ye s . Check the component named in the alert message.

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No. Go to Step 2.

Step 2 Visually inspect the chassis. Is the system wet or damaged?

Ye s . Liquid spills, splashes, and excessive humidity can cause damage to the system. If an external device such as an external drive gets wet, contact your service representative for instructions. (See the “Obtaining Technical Assistance”

section on page xviii.)

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Checking Connections and Switches

If the chassis was dropped or damaged while being moved, you should check the system to see if it functions properly. If an external device attached to the system is dropped or damaged, contact your service representative for instructions. (See the “Obtaining Technical Assistance” section on page xviii.)

No. Go to Step 3.

Step 3 Perform the steps in the “Checking Connections and Switches” section on

page B-2.

Is the problem resolved?

Ye s . The power to the system was faulty, or the connections to the system were loose. You have fixed the problem.

No. Go to Step 4.

Step 4 Verify the settings in the system setup program. For details, refer to the software

configuration guide or user guide that corresponds to the version of software you are running on your system.(See the “Related Documentation” section on

page xiii.)

Did the system complete the boot routine?

Ye s . The system configuration information was incorrect. You have fixed the problem.

No. Call your service representative. (See the “Obtaining Technical Assistance”

section on page xviii.)

Appendix B Troubleshooting the System Hardware

Checking Connections and Switches

Improperly set switches and controls and loose or improperly connected cables are the most likely source of problems for the chassis or other external equipment. A quick check of all the switches, controls, and cable connections can easily solve these problems. (See Figure 1-6 for the location of front panel controls and indicators. See Figure 1-7 for the location of back panel connections on the system.)

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Cisco Systems 611 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

CONTENTS

Preface

Purpose

Audience

Organization

Conventions

Related Documentation

Obtaining Documentation

Cisco.com

Product Documentation DVD

Documentation Feedback

Ordering Documentation

Cisco Product Security Overview

Obtaining Technical Assistance

Reporting Security Problems in Cisco Products

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information

Introduction

Introducing the Cisco Wide Area Application Engine

Software Functional Description

WAAS Software Description

ACNS Software Description

WAFS Software Description

Hardware Features

Front Panel Control Buttons

LED Indicators

Input/Output Ports and Connectors

Ethernet Port Connector

Serial Port Connector

SCSI Port Connector

Fibre Channel Port Connector

Video Port Connectors

Inline Network Adapter Description

Form and Function

Ports and LED Indicators

Inline Network Adapter Cabling Requirements

Installation Scenarios and Cabling Examples for Fast Ethernet Connections

Preparing to Install the Cisco Wide Area Application Engine

Safety Warnings

Safety Guidelines

General Precautions

Protecting Against Electrostatic Discharge

Rack Installation Safety Guidelines

Installing the Cisco Wide Area Application Engine

Tools and Parts Required

Installing the Cisco Wide Area Application Engine

Installing the Chassis in a Two-Post Rack

Installing the Chassis in a Four-Post Rack

Installing the Chassis on a Tabletop

Connecting Cables

Connecting Power and Booting the System

Checking the LEDs

Removing or Replacing a Cisco Wide Area Application Engine

Installing Hardware Options

Removing the Cover and Bezel

Installing Adapters

Installing an MPEG Decoder Adapter

Installing a Fibre Channel Adapter

Preparing to Install the Adapter

Installing the Fibre Channel Adapter

Troubleshooting the Fibre Channel Adapter Installation

Installing DIMMs

Working with Hard Disk Drives

Installing a Hard Disk Drive in the WAE-511

Completing the Installation

Technical Specifications

Appliance Specifications

Adapter Specifications

Troubleshooting the System Hardware

Checking the Basics

Checking Connections and Switches