Cisco Systems 60066010 Users Guide

Package Contents

The Cisco Meraki MR20-HW package contains the following:

•MR20-HW Cloud-Managed Access Point

•Mount plate

•Mount Kit

o Wall screws, wall screw anchors, and security screws

Understanding the MR20-HW

Your Meraki MR20-HW has the following features:

The mount plate has the following features:

Security Features

The MR20-HW features multiple options for physically securing the access point after installation:

1.Security screw – The accessory kit includes screws that can be used to secure the access point to the mount cradle. Engaging the security screw prevents accidental dislodging and theft.

Ethernet Ports

The MR20-HW features a Gigabit Ethernet RJ45 port that accepts 802.3at and 802.3af power (labeled “Eth0, PoE”). This port should be used for uplink to your WAN connection.

Power Source Options

The MR20-HW access point can be powered using either the Meraki AC Adapter, PoE Injector (both sold separately), or a third-party PoE switch.

Factory Reset Button

If the button is pressed and held for at least five seconds and then released, the MR20HW will reboot and be restored to its original factory settings by deleting all configuration information stored on the unit.

LED Indicators and Run Dark Mode

Your MR20-HW is equipped with a multi-color LED light on the front of the unit to convey information about system functionality and performance:

•Orange - AP is booting (permanent Orange suggests hardware issue)

•Rainbow - AP is initializing/scanning

•Blinking Blue - AP is upgrading

•Green - AP in Gateway mode with no clients

•Blue - AP in Gateway mode with clients

•Blinking Orange - AP can't find uplink

The MR20-HW may be operated in “Run Dark” mode for additional security and to reduce the visibility of the access point. In this mode, the LED will not be illuminated. This mode may be enabled through Meraki dashboard.

Pre-Install Preparation

You should complete the following steps before going on-site to perform an installation.

Configure Your Network in Dashboard

The following is a brief overview only of the steps required to add an MR20-HW to your network. For detailed instructions about creating, configuring and managing Meraki wireless networks, refer to the online documentation (documentation.meraki.com).

1.Login to http://dashboard.meraki.com. If this is your first time, create a new account.

2.Find the network to which you plan to add your APs or create a new network.

3.Add your APs to your network. You will need your Meraki order number (found on your invoice) or the serial number of each AP, which looks like Qxxx-xxxx-xxxx, and is found on the bottom of the unit. You will also need your Enterprise license key, which you should have received via email.

4.Go to the map / floor plan view and place each AP on the map by clicking and dragging it to the location where you plan to mount it.

Check and Upgrade Firmware

To ensure your MR20-HW performs optimally immediately following installation, it is recommended that you facilitate a firmware upgrade prior to mounting your MR20-HW.

1.Attach your MR20-HW to power and a wired Internet connection. See the "Power the MR20-HW" section for details.

2.The MR20-HW will turn on and the LED will glow solid orange. If the unit does not require a firmware upgrade, the LED will turn either green (no clients associated) or blue (clients associated) within thirty seconds.

*If the unit requires an upgrade, the LED will begin blinking orange until the upgrade is complete, at which point the LED will turn solid green or blue. You should allow at least a few minutes for the firmware upgrade to complete, depending on the speed of your internet connection.

Check and Configure Firewall Settings

If a firewall is in place, it must allow outgoing connections on particular ports to particular IP addresses. The most current list of outbound ports and IP addresses for your particular organization can be found here.

Assigning IP Addresses to MR20-HWs

All gateway MR20-HWs (MR20-HWs with Ethernet connections to the LAN) must be assigned routable IP addresses. These IP addresses can be dynamically assigned via DHCP or statically assigned.

Dynamic Assignment

When using DHCP, the DHCP server should be configured to assign a static IP address for each MAC address belonging to a Meraki AP. Other features of the wireless network, such as 802.1X authentication, may rely on the property that the APs have static IP addresses.

Static Assignment

Static IPs are assigned using the local web server on each AP. The following procedure describes how to set the static IP:

1.Using a client machine (e.g., a laptop), connect to the AP wirelessly (by associating to any SSID broadcast by the AP) or over a wired connection.

2.If using a wired connection, connect the client machine to the MR20-HW either through a PoE switch or a PoE Injector. If using a PoE switch, plug an Ethernet cable into the MR20-HW’s Ethernet jack, and the other end into a PoE switch. Then connect the client machine over Ethernet cable to the PoE switch. If using a PoE Injector, connect the MR20-HW to the “PoE” port of the Injector, and the client machine to the “LAN” port.

3.Using a web browser on the client machine, access the AP’s built-in web server by browsing to http://my.meraki.com. Alternatively, browse to http://10.128.128.128.