Cisco 11500 series, 11000 series User Manual

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About This Guide
This guide provides instructions for configuring the advanced features of the Cisco 11500 and 11000 series content services switch (hereinafter referred to as the CSS). Information in this guide ap plies to all CSS mod els except where noted. For information on CSS administration, refer to the Cisco Content Services Switch
Administration Guide. For information on basic CSS configuration, refe r to the Cisco Content Services Switch Basic Configuration Guide.
The CSS software is available in a Standard or Enhanced feature set. The Enhanced feature set contains all of the Standard feature set and also includes Network Address Translation (NAT) Peering, Domain Name Service (DNS), Demand-Based Content Replication (Dynamic Hot Content Overflow), Content Staging and Replication, and Network Proximity DNS. Proximity Database and
SSH are optional features.
Note You must enter a software license key when you boot the CSS for the first time.
After you boot the CSS, you can activate a CSS software option (for example, SSH) that you purchased using th e license command. For more information, refer to the Cisco Content Services Switch Hardware Installation Guide, Chapter 3, Booting and Configuring the CSS.
Note If you configure your 11000 series CSS for Proximity Database, you cannot use
the CSS for load balancing. For details on Pro ximity Database, refer to Chapter 5,
Configuring Network Proximity.
About This Guide
Audience
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Audience
This guide is intended for the following trained and qualified service personnel who are responsible for configuring the CSS:
Web master
System administrator
System operator
How to Use This Guide
This section describes the chapters and contents in this guide.
Chapter Description
Chapter 1,
Configuring the CSS Domain Name Service
Configure the Domain Name Service (DNS) on a CSS to translate domain names into IP addresses.
Chapter 2,
Configuring DNS Sticky
Configure DNS Stick y on a CSS to maintain persistence on a server for e-commerce clients.
Chapter 3,
Configuring a CSS as a Content Routing Agent
Configure a CSS a s a content routing agent (CRA) to enhance a user’s browser experience.
Chapter 4,
Configuring a Client Side Accelerator
Configure a CSS as a Client Side Accelerator (CSA) to accelerate the retrieval of domain content.
Chapter 5,
Configuring Network Proximity
Configure Network Proximity on a CSS to improve network performance.
Chapter 6,
Configuring VIP and Virtual IP Interface Redundancy
Configure VIP and virtual IP interface redundancy on a CSS to maintain network integrity.
Chapter 7,
Configuring Redundant Content Services Switches
Configure box-to-box redundancy between two mirrored CSSs.
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About This Guide
Related Documentation
Related Documentation
In addition to the Cisco Content Services Switch Advanced Configuration Guide, the Content Services Switch documentation includes the following publications.
Chapter 8,
Configuring Content Replication
Configure demand-based content replication and content synchronization using publisher and subscriber services on a CSS.
Chapter 9,
Configuring SSL Termination on the CSS
Configure the CSS and the SSL
Acceleration Module to perform Secure Sockets Layer (SSL) termination between the client and the Web servers.
Chapter 10,
Configuring Firewall Load Balancing
Configure firewall load balancing between CSSs for enhanced security.
Chapter 11,
Using the CSS Scripting Language
Use the CSS scripting language to automate configuration tasks and create script keepalives. Includes example scripts.
Chapter Description
Document Title Description
Release Note for the Cisco 11500 Series Content Services Switch
Provides information on operating considerations, caveats, and CLI commands for the Cisco 11500 series CSS.
Release Note for the Cisco 11000 Series Content Services Switch
Provides information on operating considerations, caveats, and CLI commands for the Cisco 11000 series CSS.
Cisco 11500 Series Content Se rvices S wi t c h Hardware Installation Guide
Provides information for installing, cabling, and booting the 11500 series CSS. In addition, this guide provides information about CSS specifications, cable pi nouts, and troubleshooting.
About This Guide
Related Documentation
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Cisco Content Services Switch Getting Started Guide
Provides information for installing, cabling, and booting the 11000 series CSS. In addition, this guide provides information about CSS specifications, cable pi nouts, and troubleshooting.
Cisco Content Services Switch Administration Guide
Describes how to perform administrative tasks on the CSS including logging into the CSS, upgrading your CSS software, and configuring the following:
Management ports, interfaces, and
circuits
DNS, ARP, RIP, IP, and bridging
features
OSPF
Logging, including displaying log
messages and interpreting sys.log messages
User profile and CSS parameters
SNMP
RMON
Offline Diagnostic Monitor (Offline
DM) menu
Document Title Description
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About This Guide
Related Documentation
Cisco Content Services Switch Basic Configuration Guide
Describes how to perform basic CSS configuration tasks, including:
Services
Owners
Content rules
Sticky parameters
HTTP header load balancing
Source groups, Access Control Lists
(ACLs), Extension Qualifier Lists (EQLs), Uniform Resource Locator Qualifier Lists (URQLs), Network Qualifier Lists (NQLs), and Domain Qualifier Lists (DQLs)
Caching
Cisco Content Services Switch Command Reference
Provides an alphabetical list of all CSS Command Line Interface commands by mode including syntax, options, and related commands.
Cisco Content Services Switch Device Management User’s Guide
Provides an overview on using the WebNS Device Management user interface, an HTML-based Web application that you use to configure and manage a CSS.
Document Title Description
About This Guide
Symbols and Conventions
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Symbols and Conventions
This guide uses the following symbols and conventions to identify different types of information.
Caution A caution means that a specific action you take could cause a loss of data or
adversely impact use of the equipment.
Warning
A warning describes an action that could cause you physical harm or damage the equipment.
Note A note provides important related information, reminders, and recommendations.
Bold text indicates a command in a paragraph.
Courier text indicates text that appears on a command line, including the CLI
prompt.
Courier bold text indicates commands and text you enter in a command line.
Italics text indicates the first occurrence of a new term, book title, and emphasized text.
1. A numbered list indicates that the order of the list items is important. a. An alphabetical list indicates that the order of the secondary list items is
important.
A bulleted list indicates that the order of the list topics is unimportant.
An indented list indica tes that th e orde r of the li st subto pics is unimportant.
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About This Guide
Obtaining Documentation
Obtaining Documentation
These sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com
Translated documentation is available at this URL:
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Documentation CD-ROM
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Ordering Documentation
You can order Cisco documentation in these ways:
Registered Cisco.com users (Cisco direct customers) can order Cisco product
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Registered Cisco.com users can order the Documentation CD-ROM through
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Nonregistered Cisco.com users can order documentation through a local
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About This Guide
Obtaining Technical Assistance
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Documentation Feedback
Yo u can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the “Leave Feedback” section at the bottom of the page.
You can e-mail your comments to bug-doc@cisco.com. Yo u can submit your comments by mail by using the response card behind the
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We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:
Streamline business processes and improve productivity
Resolve technical issues with online support
Download and test software packages
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About This Guide
Obtaining Technical Assistance
Order Cisco learning materials and merchandise
Register for online skill assessment, training, and certification programs
If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:
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Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
Priority level 4 (P4)—You need information or assistance concerning Cisco
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Priority level 3 (P3)—Your network performance is degraded. Network
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Priority level 2 (P2)—Your production network is severely degraded,
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Priority leve l 1 (P1)—Your production network is down, and a critical impact
to business operations will occur if service is not resto red quic kly. No workaround is available.
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
You can use the Cisco TAC Web Site to reso lve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:
http://www.cisco.com/tac
About This Guide
Obtaining Technical Assistance
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All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco T A C W eb Site requires a Cisco.com login ID and password. If you have a valid service contract but do not ha v e a l ogin ID or p asswo rd, go to this URL to register:
http://www.cisco.com/register/
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TA C engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your netwo rk operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please ha ve a vailable your service agreement number and your product serial number.
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