CipherLab 9700 User Manual

Windows Embedded Compact 7.0

r

Mobile Compute

Version 0.65

9700

PREFACE

COPYRIGHT

Copyright © 2014 CIPHERLAB CO., LTD.
All rights reserved
The information contained in this document, including all pictures, illustrations and software,

is the proprietary information of CIPHERLAB CO., LTD. and its respective legal owners; it is
protected by copyright laws and international copyright treaties, as well as other intellectual
property laws and treaties, with all rights reserved.

In no event and by no part shall this document be reproduced, stored in a retrieval system,
or transmitted in any form or by any means including but not limited to electronic,
mechanical, photocopying, and recording without the prior written consent of CIPHERLAB
CO., LTD. Any reverse engineering of software is also prohibited.

DISCLAIMER

The information herein is subject to change without notice. The information and the
intellectual property herein are confidential between you and CIPHERLAB CO., LTD. and
remain the exclusive property of CIPHERLAB CO., LTD. and its respective legal owners.
Should you find any problems in this document, please report them to CIPHERLAB in writing.
CIPHERLAB does not warrant this document is error-free.

TRADEMARK RECOGNITION

CipherLab logo is a registered trademark of CIPHERLAB CO., LTD. Windows Embedded
Compact (Windows CE) is a registered trademark or trademark of Microsoft Corporation in
the United States and/or other countries. All other brands, products and services, and
trademark names are the property of their registered owners. The editorial use of these
names is for identification as well as to the benefit of the owners, with no intention of
infringement.

CONTACT

For product consultancy and technical support, please contact CIPHERLAB’s sales
representative in your local area. You may also visit CIPHERLAB web site for more
information.

CIPHERLAB CO., LTD.

Website:

http://www.CipherLab.com

FOR USA

FOR CANADA

FOR HAND-HELD PRODUCT WITH RF FUNCTIONS

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Operations in 5150-5250 MHz band is for indoor use only.

This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the interference-causing equipment standard entitled
"Digital Apparatus," ICES-003 of Industry Canada.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.

Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux
appareils numeriques de Classe B prescrites dans la norme sur le material brouilleur:
"Appareils Numeriques," NMB-003 edictee par l'Industrie.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20
cm between the radiator & your body.

Caution!
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.

RELEASE NOTES

Version Date Notes

0.5 Apr 8, 2014

Draft release

1.8. Direct Data Communication...................................................... 41

1.8.1. Use Snap-on Cable................................................................. 41

1.8.2. Use Cradle........................................................................... 42

1.8.3. Syncing Tools ....................................................................... 43

1.8.4. Sync Partnership ................................................................... 43

1.8.5. 1

st

USB Sync......................................................................... 44

1.8.6. Disconnect USB ActiveSync....................................................... 45

1.8.7. ActiveSync Actions to Take.......................................................46

1.9. Volume and Audio.................................................................. 51

1.9.1. Audio Playback ..................................................................... 51

1.9.2. Volume Control.....................................................................51

OPERATING SYSTEM....................................................................................53

2.1. Desktop.............................................................................. 54

2.1.1. Taskbar .............................................................................. 55

2.1.2. Start Menu .......................................................................... 56

2.1.3. Customize Desktop and Start Menu ............................................. 57

2.2. Managing Programs ................................................................ 61

2.2.1. Launch Program.................................................................... 61

2.2.2. Switch between Active Tasks .................................................... 62

2.2.3. Exit a Program...................................................................... 62

2.2.4. Install Applications ................................................................ 63

2.3. Suspend & Reset Mobile Computer.............................................. 66

2.3.1. Suspend Mobile Computer ........................................................ 66

2.3.2. Wake Up Mobile Computer ....................................................... 67

2.3.3. Restart Mobile Comptuer ......................................................... 68

RADIOS....................................................................................................69

3.1. Use Wi-Fi ............................................................................ 70

3.1.1. Power On/Off Wi-Fi ............................................................... 70

3.1.2. Launch SCU ......................................................................... 72

3.1.3. Status Tabbed Page................................................................ 73

3.1.4. Configuration Tabbed Page....................................................... 74

3.1.5. Diagnostics Tabbed Page ......................................................... 89

3.2. Use Bluetooth....................................................................... 96

3.2.1. Bluetooth Profiles Supported ....................................................96

3.2.2. Change Blutooth Name............................................................ 96

3.2.3. Turn On/Off Bluetooth............................................................ 98

3.2.4. Set Bluetooth Visibility............................................................ 99

3.2.5. Launch BT Connect ...............................................................100

3.2.6. Search for Bluetooth Devices ...................................................101

3.2.7. Pair Bluetooth Devices...........................................................102

3.2.8. Bluetooth Data Transfer .........................................................106

3.2.9. Re-Connection.....................................................................116

3.2.10. Preferred Services ................................................................117

3.2.11. Manage Local Services ...........................................................118

3.2.12. BT Manager ........................................................................120

MANAGE MOBILE COMPUTER ....................................................................... 127

4.1. Control Panel ......................................................................128

4.2. Connection Settings ..............................................................135

4.3. Taskbar and Start Menu Settings ...............................................137

SPECIFICATIONS....................................................................................... 139

Platform, Processor & Memory...................................................................139

Communications & Data Capture ................................................................139

Electrical Characteristics..........................................................................140

Physical Characteristics ...........................................................................141

Environmental Characteristics....................................................................142

Programming Support..............................................................................142

Accessories ..........................................................................................143

INTRODUCTION

Thank you for choosing CipherLab products. CipherLab welcomes another Windows
Embedded by introducing 9700 Series Mobile Computer. Powered by Windows Embedded
Compact 7.0, the mobile computer delivers better user experience and advances enterprise
mobile computing.

The mobile computer has transflective LCD to hold up the readability in a wide range of light
conditions, courtesy of the supplementary backlight enabled by a built-in ambient light
sensor. Also on board is a G-sensor to save power according to the mobile computer’s
motion and posture. G-sensor also enables screen orientation when the device is posed
sideways or upright. Furthermore, the mobile computer has integrated a built-in e-compass
and gyroscope, both of which provide useful functions in navigation.

The series sports satisfactory data connections by integrating a communication port for
direct data exchange. For wireless data connections it hosts each Bluetooth and 802.11b/g
module while a HSPA+ (3.8G) module is provided on option.

Dedicated to data capture, the mobile computer has essential 1D (laser) reader or 2D
imager. A high-spec 5 mega-pixel camera also comes inside to take pictures and shoot
videos to deliver better documentation for users.

Rated with IP65, the rugged 9700 is light-weighted and easy to cradle in your hand, and will
be your good help on field works.

ABOUT THIS DOCUMENT

This guide distills the information about 9700 Series Mobile Computer. Subjects discussed
include the mobile computer’s physical features, platform basics, software and applications,
and part of the accessories to boost the mobile computer’s performance.

We recommend that you keep one copy of this manual at hand for the quick reference for
necessary maintenance.

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9700 Mobile Computer (CE) Reference Manual

FEATURES

 Rugged yet smoothened outlined, with hand strap for secure hold
 IP65-rated tough form to survive drop, shock, heat, cold, and impervious to

moisture/dust

 Windows CE 6.0 OS, TI OMAP3730 1GHz CPU
 512MB SDRAM to run application programs
 4GB NAND flash to store OS, applications, settings and so on
 Storage expansion: Up to 32GB MicroSDHC
 Sunlight-readable screen to enhance the viewability of outdoor use
 Ambient light sensor to enable supplementary backlight for LCD and keypad
 G-sensor for power management and screen orientation
 2 symmetric side-triggers for ambidextrous scanning
 Total data solution — supporting Bluetooth, 802.11a/b/g/n
 C++ and .Net programming support

INSIDE THIS PACKAGE

The mobile computer ships with the following items. Save the box and packaging material
in case of future need to store or deliver the mobile computer.

 Mobile Computer
 Rechargeable Li-ion battery pack (standard/high capacity)
 Stylus
 Screen protector
 Hand strap
 Product CD
 Quick Start Guide

ACCESSORIES

Optional accessories to enhance the mobile computer’s performance are:

 Snap-on Charging and Communication Cable (USB or RS-232)
 Charging & Communication Cradle
 Pistol Grip
 Snap-On Car Charger

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Chapter 1

USE MOBILE COMPUTER

Before the mobile computer takes part in your work, get to know it first. This chapter
includes the basic features of the mobile computer including the power supply, memory,
and the units that bridge users with the mobile computer. This chapter helps you set the
mobile computer to work at the earliest.

1. IN THIS CHAPTER

1.1 Take a Tour ................................................................ 4

1.2 Power On.................................................................... 6

1.3 Notifications................................................................ 8

1.4 Battery....................................................................... 8

1.5 Keypad..................................................................... 20

1.6 Touch Control ............................................................ 33

1.7 Memory.................................................................... 38

1.8 Direct Data Communication......................................... 41

1.9 Volume and Audio...................................................... 51

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9700 Mobile Computer (CE) Reference Manual

1.1. TAKE A TOUR

This section shows the major components on the mobile computer and inside battery
chamber. You will also learn how to power on/off the mobile computer and how the mobile
computer gives information about its status.

1.1.1. OVERVIEW

Figure 1: Overview

No. Description No. Description

1 Status LED (refer to ) 2 Light sensor
3 Touchscreen 4 Scan key
5 Side-trigger (user definable) 6 Microphone
7 Direct charging & communication port 8 Power key
9 Scan window 10 Headset jack
11 Speaker 12 Battery
13 Side-trigger (user definable) 14 Stylus (with attaching cord)
15 Handstrap

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1.1.2. BEFORE INITIAL USE

Prior to using the mobile computer for the first time, we recommend applying the protective
film over the LCD. This will prevent scratching the touchscreen during daily usage, and also
help enhance the durability of the touchscreen.

To apply the LCD protective film:

1) Upon delivery, the touchscreen of the mobile computer is covered with a thin
transparent film. Peel off and discard this film.

2) Wipe the touchscreen with a clean, non-abrasive, lint-free cloth.

3) Carefully apply the LCD protective film to the touchscreen by aligning its edges with the
edges of the touchscreen. Make sure the film adheres tightly to the surface.

The mobile computer is then ready for usage.

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9700 Mobile Computer (CE) Reference Manual

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1.2. POWER ON/OFF MOBILE COMPUTER

To power on the mobile computer, press the Power button sitting at the upper right of
the keypad. The mobile computer powers on.

1.1.1. POWER MENU

The 9700 mobile computer features a power menu. This menu allows you to select whether
you would like to power off the mobile computer, enter suspension, or enter sleeping mode
for main battery replacement.

To enter this power menu, press the power button for more than three seconds. A menu will
open on-screen with a countdown bar at the bottom.

Tap to enter sleeping mode for main
battery pack replacement

Menu options are as follows:

Action to take

Swap Battery

Suspend (default)

Description

If you would like to replace the main battery pack on the mobile
computer, select this option to let the mobile computer enter
sleeping mode.

After the main battery has been replaced, wake up the mobile
computer by pressing the power button. All applications and tasks
will remain active.

When the mobile computer is not under frequent use, select this
option to let the mobile computer enter suspension and save power.
This is the default function, and when no option is selected in the
power menu, the mobile computer will automatically enter
suspension after 5 seconds.

When you need to use the mobile computer once more, resume it by
pressing the power button or central scan key. All applications and
tasks will remain active.

See also Suspend & Reset Mobile Computer.

Tap to suspend mobile computer

to power off mobile computer

Ta

Tap to return to previous screen

Time remaining before mobile
computer enters suspension

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Power Off

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Select this option if you would like to power off the m obile computer.
This will close all applications and tasks currently running. All
unsaved data will be lost.

To power on the mobile computer, press the power button.

Cancel

Selecting this option will close the menu and return to the previously
active screen. All applications and tasks will remain active.

Note: If you wish to replace the main battery pack on the mobile computer, aside from

taking the steps above, please also make sure the following requirements are met.
Otherwise, the mobile computer might function abnormally, and will require system
restart.

(1) Make sure the backup battery on the mobile computer is not drained out. Check Backup

Battery Level

before taking any actions.

(2) After selecting Swap Battery in the power menu, proceed to replacing the battery as

soon as possible.

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9700 Mobile Computer (CE) Reference Manual

1.3. NOTIFICATIONS

The mobile computer features visible, audible, and tactile feedback to draw users’ prompt
awareness of the mobile computer’s contiguous events such as barcode reading,
wireless/mobile data connections, and battery charging.

STATUS LED

Three LED lights are located on the upper-right corner of the mobile computer. Their
functions are:

Matter

Battery
Charging

(Left)

Radios
(Middle)

Scanning
Good Read

(Right)

LED Color Action Description

Green, solid Battery is fully charged.

Orange, solid

Green, Red

Blue Blue, blinking Wi-Fi or Bluetooth in use.

Green

Red, solid

Red, blinking fast

Green, flashes once

Battery is being charged, and the battery level
is sufficient to power on the mobile computer.

Battery is being charged, however the battery
level is insufficient to power on the mobile
computer.

Battery charging error has occurred, for
instance, charging temperature is below 0°C or
above 35°C, or adapter is plugged in but no
battery is present.

Indicates good reading of the scanned barcode.
Enable/Disable this LED light on the Reader
Config Notification Settings page. To set the
good read LED via API deployment, see the
9700 Programming Guide for details.

SPEAKER

The mobile computer has a speaker on the back for audio signaling and playback.
The speaker sounds for system events, application warnings, on-screen item selection and

physical keypad stroke. In noisy environments, the speaker remains efficacious with the
help of a Bluetooth headset. To control sound volume, see Volume Control

.

The speaker also sounds for successful barcode reading, which can be controlled on the
Reader Config Notification Settings page.

VIBRATOR

The mobile computer owes its tactile feedback to the vibrator built inside. Vibration
delivered to the mobile computer alerts users of its currents status.

Working based on user’s sense, the vibrator is particularly helpful when the mobile
computer is serving in a noisy environment.

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Same as the speaker and LED light, the vibrator also works for good barcode reading.
Enable/disable vibration and set its duration on the Reader Config Notification Settings
page. Alternatively, program the vibrator through API deployment to have it vibrate when
a successful reading occurs. See the 9700 Programming Guide for details.

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9700 Mobile Computer (CE) Reference Manual

1.4. BATTERY

The 9700 mobile computer is fed by two batteries, main battery pack and backup battery.
The main battery is removable and replaceable from the battery chamber while the backup
battery is mounted on the main board inside the mobile computer.

When the mobile computer is shipped, the main battery is stored in a package separated
from the mobile computer, which keeps it in good condition for future use.

MAIN BATTERY

The main battery is a Li-ion battery pack which comes in two different capacities, a 3.7V,
3300mAh battery which takes approximately 4 hours to charge to full, and a 3.7V,
5400mAh battery which takes around 6 hours to charge to full. The working time of the
mobile computer varies by its working states. A battery icon seated on the taskbar will show
the remaining

Main Battery Level

.

See also Install/Remove Main Battery

for installing the main battery.

BACKUP BATTERY

The backup battery is settled on the main board inside the mobile computer. It is a 3.6V,
15mAh rechargeable Ni-MH battery. When the main battery is absent or depleted, the
backup battery takes over to feed the mobile computer. Without the main battery, a fully
charged backup battery retains the data in the DRAM and holds the system in suspension
for 30 minutes (as long as the wireless modules are inactive).

The backup battery is rechargeable by the main battery pack. It takes about 4 hours to
charge it to full. See

Note: When removing the main battery pack, actual data retention time will depend on the

backup battery level. Check backup battery level before replacing the main battery
to ensure your data is retained.

Backup Battery Level

.

1.4.1. INSTALL/REMOVE MAIN BATTERY

Follow the steps below to install the main battery:

1) The handstrap is installed over the battery chamber. You do not need to remove the
handstrap to install the battery; simply lift up the handstrap to allow enough space to
insert the battery.

2) Place the main battery pack into the battery chamber with the contact pins facing down.
Fix the upper end first, and press the lower end down until the battery “clicks” into place.

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Figure 2: Install main battery

Follow the steps below to remove the main battery:

1) A battery located at the lower end of the main battery. Push the latch down and the
battery will be released.

Note:

(1) When main battery level drops to low level, charge it ASAP or replace it with a
charged battery.
(2) Always turn off the mobile computer to replace the main battery pack.
(3) Any improper handling may reduce battery life.

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9700 Mobile Computer (CE) Reference Manual

1.4.2. CHARGE BATTERIES

Due to shipment, it is likely that the main battery and backup battery won’t be fully charged
when you receive the package. Before setting the mobile computer to work, charge the
main battery to full by direct charging via a power adapter (with the help of a Snap-on
Charging & Communication Cable or Charging & Communication Cradle).

Some key facts about charging batteries:

Charging Time

 Main battery: It takes approximately 4 hours to charge the 3.3V, 3600mAh main battery, and

approximately 6 hours to charge the 3.3V, 5400mAh main battery. The battery charging LED
above the touchscreen lights red or orange during charging (depending on the battery level at
the moment), and lights green when the mobile computer is completely charged. See

LED

for details about the LED indicator.

Status

 Backup battery: The backup battery is rechargeable by both the main battery and power

adapter. It takes about 5 hours to charge it to full, however it does not need to be fully charged
for the mobile computer to work.

Charging Temperature

 It is recommended that batteries be charged at room temperature (18°C~25°C) for optimal

performance.

 Charging stops when temperature drops below 0°C or exceeds 35°C. In this case the battery

charging LED will be continuously blinking in red.

Power Consumption

 When all radios (802.11 a/b/g/n, Bluetooth) are active on battery power, main battery level will

drop substantially.

 In order to prevent the system from shutting down due to depletion of the main battery, we

suggest that you keep a fully charged battery for replacement or have the mobile computer
access the radios on external power.

The following guides how to charge batteries.

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DIRECT CHARGING USING SNAP-ON CABLE

Direct charging of the mobile computer relies on the Snap-on Charging & Communication
Cable (hereinafter “snap-on cable”). There is a power jack on the connector of this cable to
connect external power.

Prior to charging, install the main battery as described inʳ

Install/Remove Main Battery

. Then

follow the steps below:

1) Attach the snap-on cable to the mobile computer.

2) Plug the head of the power adapter cord into the power jack located on the snap-on
cable’s connector.

3) Connect the power adapter to a power outlet.

To output data to your PC or laptop, connect the snap-on cable (either through USB or
RS-232 connection) to it. See Direct Data Communication

To transmit data,
connect the other end
of the Snap-on Cable
to your PC

for follow-ups.

Figure 3: Direct Charging Using Snap-on Cable

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9700 Mobile Computer (CE) Reference Manual

DIRECT CHARGING USING CRADLE

Direct cradle charging makes use of a Charging & Communication Cradle (hereinafter
“cradle”). The cradle is one of the accessories you can opt for.

Prior to charging, install main battery as described in Install/Remove Main Battery

. Then

follow the steps below:

1) Seat the mobile computer onto the cradle.

2) Connect the cradle to an external power source using the power adapter.

To output data to your PC or laptop, connect the mobile computer and your PC with a
microUSB cable. See Direct Data Communication

for follow-ups.

To transmit data, use the
microUSB cable to connect
the Cradle to your PC

Figure 4: Direct Charging Using Cradle

REPLACE MAIN BATTERY PACK

The Charging and Communication Cradle holds a separate charging compartment for the
main battery pack. This allows the mobile computer and a separate main battery pack to be
charged either individually or simultaneously. We advise you to keep a fully charged battery
at hand at all times.

Before replacing the main battery pack, turn off the mobile computer. Insert a charged
main battery pack as shown in
computer.

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Install/Remove Main Battery

and power on the mobile

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1.4.3. MONITOR BATTERY LEVEL

The main battery is the only source that feeds the mobile computer to work. It also supplies
the backup battery on main board to retain the data stored in DRAM. Hence when main
battery level gets low, recharge it or change it as soon as possible. Most critically, back up
the important data from time to time to protect your work.

MAIN BATTERY LEVEL

To check the main battery level:

1) Tap Start | Settings | Control Panel | Power

.

Power Properties window opens showing Battery tabbed page. Main battery level is
summarized under Power label as “Good”, “Low” or “Very Low”. Precise battery level is
also shown in percentage under the Main batteries label.

Depending on whether the main battery is being charged, charging status will show
“Main battery”, meaning the mobile computer is on battery power, or “Charging”,
meaning that external power is connected.

Main battery isn’t being charged. Main battery is being charged.

Main battery level is summarized into three levels:

Description

Good

Low

Very Low

Battery Status

Main battery level is good (40~100%).

Main battery level is low (20~39%). Charging is recommended.

Main battery level is very low (<19%) and needs to be charged immediately.

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9700 Mobile Computer (CE) Reference Manual

BATTERY STATUS ICONS

The OS features a couple of icons that deliver main battery status. These icons can be found
on the taskbar, which is settled at the bottom of every screen.

Battery charging icon

Battery level is illustrated by the following icons :

Icon

Battery Status

Main battery level is 91%~100%.

Main battery level is 71%~90%.

Main battery level is 51%~70%.

Main battery level is 21%~50%.

Main battery level is 11%~20%.

Main battery level is 1%~10%. Charge or replace main battery immediately!

Main battery isʳbeing charged from external power.

Mobile computer is connected to external power, but main battery level is
full and does not need charging.

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LOW BATTERY ALERT

When main battery level drops below 40%, the mobile computer prompts “Main Battery
Low” for a recharge. When further reduced to under 20%, the mobile computer prompts
“Main Battery Very low” to solicit your immediate action.

Low battery may incur shutdown to the mobile computer and cause DRAM data damage.
Always save data before running short of power or keep a fully charged battery at hand for
replacement.

Note: Constant usage of the mobile computer at low battery level can affect battery life. For

maximum performance, recharge the battery periodically to avoid battery drain out
and maintain good battery health.

When main battery drains out, the mobile computer shuts down automatically. Backup
battery takes over to hold DRAM data for 30 minutes if it is fully charged. When this occurs,
replace main battery pack immediately to avoid data loss.

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9700 Mobile Computer (CE) Reference Manual

BACKUP BATTERY LEVEL

1) To check backup battery level, tap Start | Settings | Control Panel | Power .
On Battery tabbed page of Power Properties window, backup battery level is

summarized as “Good”, “Low” or “Very Low” under the Power label.

Backup battery level descriptions are as follows:

Description

Good

Low

Very Low

Battery Status

Backup battery level is good.
Backup battery level is low. Charging is recommended.
Backup battery level is very low and needs to be charged immediately.

BATTERY STATUS ICONS

When backup battery level is low, an icon pops-up on the taskbar as a sign of notification.

Backup battery low icon

Battery level is summarized into three levels:

Icon

Battery Status

Backup battery level is low.

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Backup battery level is extremely low and requires charging immediately.

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LOW BATTERY ALERT

When backup battery level drops to “Very Low”, the mobile computer prompts a “Backup
Battery Very Low” warning to alert users that backup battery level is almost drained out.

Backup battery is rechargeable by the main battery pack or the power adapter. Low backup
battery puts DRAM data in great danger. Remember to save data from time to time or keep
a fully charged battery at hand for replacement.

Once backup battery drains out completely, the data in DRAM is gone. Any data that has not
been saved will be lost!

1.4.4. POWER MANAGEMENT

Power issues are critical for portable devices. Always turn off the features you don’t need on
the mobile computer in order to save power. To extend battery life as long as possible,
always take the following actions:

 Suspend the mobile computer when it isn’t actively in use. See Suspend Mobile

Computer

 Turn down LCD backlight brightness as described in Adjust Backlight

LCD timeout as described in Auto-Suspension

 Auto Sync the mobile computer with your PC less frequently. See Direct Data

Communication

 If you are using any “push e-mail” or any automatic syncing service on the mobile

computer, change the syncing schedule to manually check updates

 When Wi-Fi, Bluetooth, mobile data (HSPA+), or GPS isn’t in use, turn it off. See Radios

, and set a shorter

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9700 Mobile Computer (CE) Reference Manual

1.5. KEYPAD

The mobile computer has a physical keypad and a touchscreen to receive user’s input.
Among the two, the touchscreen provides more intuitiveness in interacting with the device.

This section shows how to input text using physical keypad and on-screen keyboard. To
know how to operate the mobile computer using the touchscreen, see Touch Control

.

1.5.1. PHYSICAL KEYPAD

The physical keypad on the front of the mobile computer bears much resemblance to laptop
or PC keyboards. It is either a numeric type or a QWERTY one, each wedging a set of
“enhanced keys” along the top and a set of character keys at the lower half. Both keypads
support multi-key operation, which normally requires two keys hit simultaneously, one of
which is a modifier key.

As for entering text, the numeric and QWERTY keypad are equally capable of entering
numbers, letters, symbols and punctuationʳ marks. Both also receive supplementary
backlight along with the screen.

Figure 5: 30-key numeric
keypad

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Figure 6: 38-key numeric &
alpha keypad

Figure 7: 53-key alphanumeric

keypad

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NUMERIC KEYPAD (30-KEY)

The numeric keypad possesses 30 keys, including the
number keys 0-9, and Esc, Ctrl, Space, Backspace, Enter
and period key (.). Also featured are function keys F1 to
F4. The power key is seated at the lower right corner of
the keypad.

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The modifier keys Fn key
located under the Basic keys, and can be used to change

the keypad input mode. Alpha key
enter numbers 2-9 or letters A-Z, or trigger Shift key, and

Fn key
used to increase the number of function keys (F5 to F12),
adjust volume and touchscreen backlight, or lock the
keypad.

, with accompanied use of other keys, can be

and Alpha key are

can be used to

NUMERIC & FUNCTION KEYPAD (38-KEY)

The numeric and function keypad possesses function keys
(F1 to F10) which can assist usage in special applications.
The keypad provides number keys 0-9, as well as Esc, Ctrl,
Space, Backspace, Enter key, period key (.) and comma key
(,).The power key is also seated at the lower right corner of
the keypad.

The numeric and function keypad also features an Alpha key

, Shift key and Fn key . When triggered, the
Alpha key
key
change alphabetic input to uppercase. The Fn key

seated on the lower end of the keypad, and extends the
number of Fn keys to F14. It can also be used with other
keys to increase the number of function keys (F5 to F12),
adjust volume and touchscreen backlight, or lock the
keypad.

is located right below the Alpha key, and is used to

can be used to enter letters A-Z . The Shift

is

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ALPHANUMERIC KEYPAD (53-KEY)

The 53-key alphanumeric keypad features not only letter
keys A-Z and number keys 0-9, but also many other keys for
extensive application when connected to a terminal. Also
included are an Esc key, Ctrl key, Backspace key, Shift key,
Enter key, period key (.) and comma key (,). Unlike the
other two keypads, the power key is located near the upper
right corner of the keypad.

As for modifier keys, the alphanumeric keypad features an
Alpha key

and Shift key . The alpha key
combined with other keys on the keypad can enter a variety
of symbols, or adjust volume and touchscreen backlight. It
can also be used to trigger the Alt key, function keys F1-F10,
and enter other text editing keys (tab leftward and
rightward). As for the Shift key, it allows entering of Shift+1,
2, 3….10. In addition, it locks the keypad when used with
the Backspace key. The alphanumeric keypad is the most
comprehensive in text input, and is perfect for working with
terminal emulation applications.

BASIC KEYS

These are a set of keys kept at the top of the keypad throughout all three keypad types.

Figure 8: Basic keys

Basic keys deliver the following functions:

Key

SCAN KEY

ARROW KEYS

SEND/END KEY

22

Description

Press the scan key to read a barcode in place.

The arrow keys are circled around the center scan key. These can be used
to move the cursor up, down, left or right during text input, or move
between items in certain applications.

By default, these two keys input the functions F14 and F15. You may also
define their new key functions using CipherLab’s Button Assignment.

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MODIFIER KEYS

The keypads have five different modifier keys integrated on it. The key trigger and recovery
methods differ slightly according to keypad type.

Key

Alpha

Fn

Shift

Keypad Key Location How to enter How to resume

Numeric keypad
(30-key)

Numeric and function
keypad (38-key)

Alphanumeric keypad
(53-key)

Numeric keypad
(30-key)

Numeric and function
keypad (38-key)

Alphanumeric keypad
(53-key)

Numeric keypad
(30-key)

Numeric and function
keypad (38-key)

Alphanumeric keypad
(53-key)

Available on
keypad

Available on
keypad
Available on
keypad
Available on

keypad

Available on
keypad

Not available

Available under
Alpha mode

Available on
keypad

Available on
keypad

Press Alpha key once to
enter Alpha Lock mode

Press Fn key once to enter
Fn mode

-- --

Under Alpha mode, press
the period key (.) once to
enter Shift mode

Under Alpha mode, press
the period key (.) twice to
enter Shift Lock mode

Press Shift key once to
enter Shift mode

Press Shift key twice to
enter Shift Lock mode

Press Alpha key once
more to return to
normal input mode

Keypad returns to
normal input mode
upon pressing any
button

 If Alpha key is

pressed, Alpha
mode is
triggered until
Alpha key is
pressed once
more

Under Shift mode,
keypad returns to
normal input mode
upon pressing any
button

Under Shift Lock
mode, keypad returns
to normal input mode
upon pressing Shift
key once more, or
upon pressing Ctrl or
Alt key

Ctrl

Alt Numeric keypad

Numeric keypad
(30-key)

Numeric and function
keypad (38-key)

Alphanumeric keypad
(53-key)

(30-key)

Available on
keypad

Available on
keypad

Available on
keypad

Available under
Alpha mode

Press Ctrl key once to
enter Ctrl mode

 Press Ctrl key first,

and then press the
key to deliver the Ctrl
function
instance, press Ctrl
and then A to deliver
Ctrl+A

Press Alt key once to enter
Alt mode

to. For

Keypad returns to
normal input mode
upon pressing any
button

Keypad returns to
normal input mode

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9700 Mobile Computer (CE) Reference Manual

Numeric and function
keypad (38-key)

Alphanumeric keypad
(53-key)

Available under
Fn mode

Available under
Alpha mode

 Press Alt key first, and

then press the key to
deliver the Alt function
to. For instance, press
Alt and then Enter to
deliver Alt+Enter

upon pressing any
button

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ALPHA KEY

The Alpha key is equipped with an LED indicator. When the Alpha key is pressed, the LED
will light up in blue to indicate that Alpha key is activated. When Alpha key is pressed once
more, the LED will go off and the keypad will return to normal input mode.

The Alpha key delivers the following functions on each of the keypads:

Keypad

Numeric keypad
(30-key)

Numeric &
Function keypad

(38-key)

Alphanumeric
keypad

(53-key)

Alpha key Key Function

 Under Alpha mode, press number keys 2-9 to enter lowercase

letters a-z

 Under Alpha mode, press number keys 0 and 1 to enter

punctuation marks

 Under Alpha mode, press period key to enter Shift mode, in

which pressing number keys 2-9 enters uppercase letters A-Z,
and pressing arrow keys moves the cursor up, down, left and
right

 Under Alpha mode, press arrow keys, number keys 0-9,

Function keys F1-F10 and punctuation keys to enter lowercase
letters a-z

 Under Alpha mode, press Shift key to enter Shift mode, in

which pressing arrow keys, number keys 0-9, Function keys
F1-F10 and punctuation keys enters uppercase letters A-Z

 Under Alpha mode, press letter keys A-Z to enter symbols,

adjust volume or touchscreen backlight

 Under Alpha mode, press Ctrl key to trigger Alt mode
 Under Alpha mode, press Space/Backspace key to enter

Insert/Delete

 Under Alpha mode, press number keys 0-9 to trigger function

keys F1-F10

 Under Alpha mode, press period key (.) or asterisk key (*) to

move to the previous or next tab spot

SHIFT KEY

The Shift key is equipped with an LED indicator. When the Shift key is pressed once, the LED
will light up in green to indicate that Shift key is activated. The LED goes off after another
key is pressed and the keypad returns to normal input mode. When the Shift key is pressed
twice, the LED will stay lit until Shift key is pressed once more.

The Shift key delivers the following functions on each of the keypads:

Keypad

Numeric keypad
(30-key)

Shift key Key Function

 Under Alpha mode, press Shift key to enter Shift mode, and

(Alpha mode)

press number keys 2-9 to enter uppercase letters A-Z

 Under Alpha mode, press Shift key to enter Shift mode, and

press arrow keys to move the cursor up, down, right or left

 Under Alpha mode, press Shift key to enter Shift mode, and

press F1 to F4 to enter Shift+F1 to F4

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9700 Mobile Computer (CE) Reference Manual

Numeric &
Function keypad

(38-key)

 Under Shift mode, press number keys 0-9 to enter Shift+0-9
 Under Shift mode, press arrow keys to move the cursor up,

down, right or left

 Under Shift mode, press Backspace key to lock the keypad
 Under Shift mode, press End/Send key to enter Shift+F14/F15
 Under Shift mode, press F1 to F10 to enter Shift+F1 to F10
 Under Shift mode, press arrow keys, number keys 0-9,

function keys F1 to F10, period key and comma key to enter
uppercase letters A-Z

Alphanumeric
keypad

(53-key)

Note: If you are using the on-screen keyboard, tap CAP (Caps Lock) to switch between

uppercase and lowercase alphabetic modes.

FUNCTION KEY

The Function key is equipped with an LED indicator. When the Function key is pressed, the
LED will light up in orange to indicate that Function key is activated. When Function key is
pressed once more, the LED will go off and the keypad will return to normal input mode.

The Function key delivers the following functions on each of the keypads:

 Under Shift mode, press letter keys a-z to enter uppercase

keys A-Z

 Under Shift mode, press 0-9 to trigger function keys F11 to

F20

Keypad

Numeric keypad
(30-key)

Numeric &
Function keypad

(38-key)

Alphanumeric
keypad

(53-key)

Fn key Key Function

 Under Function mode, press number keys 1-4 and function keys

F1-F4 to enter function keys F5-F12

 Under Function mode, press other number keys to adjust

volume, touchscreen backlight or enter a hyphen (-)

 Under Function mode, press arrow keys to deliver Home, End,

Page Up, Page Down

 Under Function mode, press Ctrl key to activate Alt key
 Under Function mode, press Backspace to lock the touchscreen
 Under Function mode, press space key to open the Start menu

 Under Function mode, press number keys 1-4 and function keys

F1-F4 to enter function keys F11-F14

 Under Function mode, press other Fn keys to adjust volume,

touchscreen backlight

 Under Function mode, press arrow keys to deliver Home, End,

Page Up, Page Down

 Under Function mode, press Ctrl key to activate Alt key
 Under Function mode, press Backspace to lock the touchscreen

 Under Function mode, press space key to open the Start menu

Not
available

None

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1.5.2. ON-SCREEN KEYBOARD

The OS provides users with an on-screen keyboard. The on-screen keyboard supports
entering a series of diacritics for European languages by tapping a modifier key.

The on-screen keyboard auto-opens in some applications when a text input field is selected.
In case the on-screen keyboard doesn’t open automatically, tap the keyboard icon

on
the taskbar and select Keyboard to open it. When opened, the on-screen keypad is ready
to enter lowercase letters, numbers, and a few frequently used symbols.

On-screen
keyboard opens.

Backspace

Caps Lock

Shift key

Ctrl key

Input modifier

Enter ke

Navigation keys

Opens menu to hide
on-screen keyboard

Space bar

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MODIFIER KEYS

Although the touchscreen is a resistive single-touch type, use of modifier keys, which
normally involves hitting two keys, are still available on the on-screen keyboard.

On the on-screen keyboard there are four modifier keys, which are seated at the left edge.
These keys work as follows:

1) Press a modifier key on on-screen keyboard.

The on-screen keyboard enters modifier state.

2) Press the second key.

The desired performance will be produced in the active application or on the screen open
at the moment.

Modifier keys are explicated as following

Key

Ctrl key

Shift key

Caps Lock

Input
modifier

Description

Once tapped, it becomes color-inverted
active application when a character key is tapped. It quits once the said action is
triggered or when it is tapped again.

For example: Tap
Windows environment usually selects all content on the active screen. Once “A” is
tapped, the on-screen keyboard quits Ctrl state.

Once tapped, it becomes color-inverted and capitalizes the letter typed. It quits
once a character key is tapped or it is tapped again.

To enter all caps, use Caps Lock

Once tapped, it becomes color-inverted and capitalizes all the alphabetic
characters typed. It doesn’t quit until it is tapped again.

This key does not affect numbers, punctuation marks, or symbols.

Once tapped, it becomes color-inverted
such as ä, æ, ë, ï, ö, ú or letter variants such as ß and ç which are needed for European
languages. It quits once a character key is tapped.

key and then tap key “A” to produce Ctrl+A function, which in

and causes a special action from OS or the

.

and presents a series of accented vowels

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Chapter1 Use Mobile Compute

Tap

key on on-screen keyboard. key becomes color-inverted .

Then tap a character key.

Letter variant “ü” is entered

After the letter variant “ü” is entered,
the on-screen keyboard restores to
normal English alphanumeric layout.

Diacritical letters and letter variants are presented both in lowercase and
uppercase.

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9700 Mobile Computer (CE) Reference Manual

OTHER KEYS

Lowercase

Uppercase

Key Description

Tab key Navigates among the highlight items in some applications. For text input, it

inserts Tab character, which means it moves caret to the next tab stop.

Backspace Erases the characters to the left of caret.

Enter key

Navigation keys

Spacebar Inserts a blank space where caret is.

Executes a command or confirms input. When text input, it inserts a break
between paragraphs.

Move caret in an input field. In certain applications, they navigate vertically or
horizontally among highlight items.

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CHANGE KEYBOARD ORIENTATION

The mobile computer is built-in with a G-sensor and supports screen orientation, which is
enabled by default. So when the mobile computer turns sideways or upright, the screen
changes its orientation, and on-screen keyboard also readjusts itself to the new orientation.

Upright (Portrait Mode) Sideways (Landscape Mode)

To disable automatic screen rotation, see Screen Orientation.

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1.5.3. EDIT TEXT

On the mobile computer, cut, copy, and paste text within an application or across
applications by the menu commands. Some applications don’t support editing some or all of
the text they display while others may offer their own way to edit text.

EDIT TEXT IN INPUT FIELDS

To edit text in a text input field:

1) Tap where you want to edit text.

Caret moves to the desired place and manifests itself as a vertical bar that blinks to
indicate where the typed or pasted text will be inserted.

2) Type, paste or delete text.

To paste text, see

Paste Text

.

SELECT TEXT

When you see some text on a page you want to copy, select it first by tapping and dragging
the caret so the desired text is highlighted.

CUT OR COPY TEXT

After a text is selected, tap the Edit menu on the title bar of the active window to open an
option menu that includes Copy/Cut commands. Tap them to copy/cut the selected text.

PASTE TEXT

Within the OS, texts can be copied to and from certain applications.
To paste text:

1) Tap the text field where you want to paste the text.

2) Tap the Edit menu on the title bar of the active window and select the Paste command.

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1.6. TOUCH CONTROL

The mobile computer’s LCD is overlaid by a resistive touch panel and thus forms a resistive
touchscreen. Since a resistive touchscreen locates the user’s touch by the force applied on
it, by operating with the stylus one can apply minimum force to trigger actions from the
touchscreen.

Touch control is one of the main ways to interact with the mobile computer. It provides the
ability to manipulate icons, buttons, menu commands, the on-screen keyboard, or any
on-screen items.

1.6.1. USE TOUCHSCREEN

The mobile computer comes with a stylus. Use it to touch-operate the mobile computer.
Apply the gestures below to work on the touchscreen:

 Tap – Touch any item on the screen such as an application icon or a setting icon to work

on it, or touch any key on the on-screen keyboard to type it.

 Tap and hold – Touch an item on the screen and do not release until an action occurs.
 Drag – Touch and hold an item for a moment and then, without release, move the item

on-screen until you reach the target.

 Double-tap – Touch quickly twice on certain screens to zoom. For example, double-tap

a section of a webpage in a web browser to zoom that section so it fits the width of the
screen. Some applications such as map-info applications support picture zooming with
double-tap.

 Rotate screen – On most screens, the screen rotates as the mobile computer changes

its orientations between upright and sideways.

1.6.2. SCREEN ORIENTATION

The mobile computer has a built-in G-sensor for screen orientation. In order to enable
automatic screen orientation:

1) Tap Start | Settings | Control Panel | Screen Rotation

.

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9700 Mobile Computer (CE) Reference Manual

Screen Rotation window opens with three orientation modes to select from and an
option to suspend the mobile computer when the screen is facing down.

Three screen orientation
modes

Allows mobile computer to
enter suspension when
facing down

2) Tap the modes that you wish to enable. The tapped item will light up to indicate it is

currently enabled.

Tapped items will light up

3) Tap OK on the title bar to apply the changes.

The mobile computer will then automatically switch between the enabled modes
according to its physical orientation. For instance, if Portrait and Landscape modes
are enabled, the touchscreen will switch between upright and sideways view according
to the user’s holding position. However, if only Portrait (upright) mode is enabled, the
touchscreen will stay in upright mode regardless of the mobile computer’s orientation.

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SIGNATURE MODE

The signature mode is for combined usage with the CipherLab application Signature. With
this mode enabled, the screen will immediately rotate 180° when the front of the mobile
computer is tilted outwards, which is convenient for signing by a second party.

Note: If no modes are selected in Screen Rotation, the mobile computer’s touchscreen

will be fixed in portrait mode.

1.6.3. ADJUST BACKLIGHT

Screen backlight can be adjusted manually or automatically. Upon shipping, the mobile
computer is set to automatic adjustment, which helps saves power. Alternatively you can
set the backlight manually according to your preferences.

MANUAL BACKLIGHT ADJUSTMENT

To adjust screen backlight:

1) Tap Start | Settings | Control Panel | Backlight Setting

Brightness tabbed page opens with a checkbox to enable manual backlight setting, and
a slider bar for setting screen backlight level.

By default, Manual backlight setting is checked, and screen and keypad backlights
will stay at the set level and will not adjust automatically. When Manual backlight
setting is unchecked, the light sensor embedded on the front of the mobile computer
will detect current lighting environments, and screen and keypad backlights will adjust
automatically according to the backlight profiles set under the Profile tabbed page.

Brightness tabbed page

Select whether to enable manual
backlight setting

Slide to set backlight level as desired

.

2) Tap Save in the lower right corner to apply the settings.

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AUTOMATIC BACKLIGHT PROFILES

The mobile computer stores three backlight profiles to represent backlight level under
different environments. These can be configured according to user’s likings.

To set backlight profiles:

1) Tap Start | Settings | Control Panel | Backlight Setting

.

2) Uncheck Manual backlight setting to enable profile function.

3) Switch to the Profile tabbed page.

Three profiles, Dark, Bright, and Brightest are available in the drop-down box. Select
the profile you would like to modify and use the slider bar below to set the backlight
levels to your preferences. The screen backlight will change temporarily to show the
effect.

To restore profile settings to default, tap the Default button at the top right corner.

Tap the drop-down box
to select between
different profiles

Tap to restore the backlight
profile settings to default

Slide to set backlight
level as desired

4) Tap Save in the lower right corner to apply the settings.

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1.6.4. CALIBRATION

A resistive touchscreen needs calibration to work accurately after serving for a period of
time. Calibration aligns the coordinates of the touch panel and the LCD underneath to
improve touch accuracy.

To calibrate the touchscreen:

1) Tap Start | Settings | Control Panel | Stylus

2) Tap Calilbration tabbed page.

Calibration tabbed page opens. Tap Recalibrate button to open the calibration
screen.

.

3) Using the stylus, tap firmly at the center of the cross that appears on-screen. Five

crosses will appear in sequence.
Follow the on-screen instructions to save the new calibration settings or restore the old

settings. Once completed, the screen returns to Calibration tabbed page.

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1.7. MEMORY

The mobile computer packs the following memory units to retain data and instructions from
users:

 Internal Storage: Random-access Memory (RAM) and Flash memory

512 MB SDRAM for temporary storage and fast access of active applications. When the
main battery pack is absent, SDRAM is fed by backup battery to retain data.

4GB flash memory to store OS (Windows Embedded Compact 7.0), application files,
settings, and other data used by applications.

 External Storage

Insert a storage card to increase the mobile computer’s storage capacity. Supported are
MicroSDHC cards up to 32GB.

1.7.1. DATA LOSS CAUTION

When main battery is absent or used up, backup battery on the main board takes over to
supply power to the mobile computer. A fully charged backup battery retains SDRAM data
and suspends the mobile computer for 30 minutes.

Note if you are leaving the mobile computer to sit for a couple of days, data loss will occur
when both main and backup batteries drain out. Consider backing up data before putting
away the mobile computer.

1.7.2. CHECK STORAGE

INTERNAL STORAGE

To check internal storage size:

1) Tap Start | Settings | Control Panel | System

Information

revealing information about the mobile
computer’s assemblage and hardware/firmware
components, including device manufacturer,
device ID, memory size, and firmware/software
version. RAM and Flash size are also listed
among this info.

Expand to view information
on memory size

. The application opens

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EXTERNAL STORAGE

Tap Start | Settings | Control Panel | Storage Information . The Storage Card
label shows the available space on the storage card (if no storage card is installed on the
mobile computer, the available size will be displayed as 0).

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1.7.3. INSERT SD CARD

Day-to-day use of the mobile computer might cause the available internal storage to run
short. Equip the mobile computer with an external memory unit to expand storage capacity.

Follow the steps below to install a SD card:

1) Power off the mobile computer.

2) Place the mobile computer face-down on a flat and soft surface.

3) Lift up the handstrap slightly to remove the main battery pack as described in

Install/Remove Main Battery

4) The SD card socket located inside the battery chamber is concealed with a rubber cover.

Lift the rubber cover to reveal the card socket.

5) The SD card socket is equipped with a hinged cover. Push the hinged cover right and lift

the cover up to open the card socket. Insert your SD card in the indicated direction

6) Close the hinged cover and push the cover left to have it locked.

7) Replace the main battery pack.

.

.

Figure 9: Inserting SD Card

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1.8. DIRECT DATA COMMUNICATION

“Direct” data connection means “hardwired” data connection between the mobile computer
and a Windows-based PC as opposed to wireless connection. Direct data connection relies
on a RS-232 cable or a USB cable (sometimes plus an auxiliary cradle) between the two
mentioned devices. Once the mobile computer and PC are “directly” connected with each
other by a RS-232 or USB-cable, they can sync data with each other.

1.8.1. USE SNAP-ON CABLE

Direct data communication using a cable:

1) Connect the mobile computer to your PC with a Snap-on Charging and Communication

Cable (either USB or RS-232 type)ʳ.

2) On the mobile computer, tap Start | Settings | Control Panel | USB Connection

.

3) To connect the mobile computer and PC via ActiveSync, select ActiveSync Serial

Mode.
To treat the mobile computer as an external storage device, select Mass Storage – SD

Card.

4) Tap OK on the title bar to apply the settings.

If one of the first two options are selected, ActiveSync will automatically detect
connection between the two and prompt for data synchronization.

See

Syncing Tools

Note: The 9700 mobile computer uses COM9 for serial transmission via RS-232.

and subsequent sections to know how to use ActiveSync.

Figure 10: Direct Data Communication Using Snap-on Cable

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1.8.2. USE CRADLE

Direct cradle charging makes use of a Charging & Communication Cradle (hereinafter
“cradle”). The cradle is one of the accessories you can opt for.

Prior to charging, install main battery as described in Install/Remove Main Battery
follow the steps below:

1) Seat the mobile computer into the cradle. Connect one end of the USB cable to the

Cradle and the other end to the PC.

2) To charge the mobile computer, connect the cradle to an external power source using

the power adapter.

3) Tap Start | Settings | Control Panel | USB Connection

4) To connect to the PC via ActiveSync, chose ActiveSync Serial Mode or ActiveSync

Serial Mode.
To treat the mobile computer as an external storage device, chose Mass Stor age – SD

Card. Note that Mass Storage is only supported when as SD card is installed on the
mobile computer.

5) Tap OK on the title bar to apply the settings.

If ActiveSync Serial Mode is selected, see Syncing Tools
know how to use ActiveSync.

Note: The cradle supports USB Host Mode via a USB OTG cable.

and subsequent sections to

.

. Then

Figure 11: Direct Data Communication Using Cradle

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1.8.3. SYNCING TOOLS

Microsoft’s syncing tools enables users to update or back up the data on their mobile
computers to desktop computers.

Two syncing tools are featured by Microsoft - ActiveSync and Windows Mobile Device Center
(“WMDC”). Which tool to use depends on which OS is running on your PC. See the rule
below:

OS

Windows Vista or Windows 7

Windows XP SP3 and earlier

ActiveSync and WMDC can be downloaded from Microsoft’s website. Download and install
the right one on your PC.

Hereafter in this manual, we will focus on ActiveSync only. For WMDC usage, see its
documentation or help file.

Syncing Program

WMDC

ActiveSync

1.8.4. SYNC PARTNERSHIP

Once a direct connection is established between the mobile computer and your PC as
described in Use Snap-on

Sync Partnership

Synchronization Relationship

Cable, they are able to form the following ties:

Services

 Allows the mobile computer and PC to sync data with each

other.

 Allows PC to add and remove programs to/from the mobile

computer.

 Allows PC to browse files on the mobile computer.
 Allows PC to copy files to/from the mobile computer.
 Allows PC to back up the files on the mobile computer.

Temporary Relationship
(Mobile computer works as a
“guest” to PC)

 Allows PC to add and remove programs to/from the mobile

computer.

 Allows PC to browse files on the mobile computer.
 Allows PC to copy files to/from the mobile computer.
 Allows PC to back up the files on the mobile computer.

Note that data stored on external storage (the SD card) cannot be synchronized.
See ActiveSync Actions to Take

for details about the mentioned services.

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1.8.5. 1ST USB SYNC

This section will guide you through USB syncing. To connect ActiveSync using USB:

1) Download the right syncing tool as described in Syncing Tools

2) Connect the mobile computer and your PC as described in Use Snap-on Cable

and install it on your PC.

.

3) On your PC, run the syncing program.

ActiveSync should detect the mobile computer. Sync Setup Wizard launches and
prompts to set up Sync Partnership

between two computers.

4) Press Next for “Synchronization Relationship”, or press Cancel for “Temporary

Relationship” if you don't plan to connect to the PC on a regular basis.
If you have pressed Next, follow the on-screen instructions and select the data

categories you would like to synchronize. Once confirmed, synchronization will begin
shortly, and when the process is finished, ActiveSync wi ndow wi ll show “Sy nchronized”
to indicate that the data on the mobile computer and PC are identical.

A “Synchronization Relationship”
is established between the mobile
computer and the PC

OR

If you have pressed Cancel, Microsoft ActiveSync opens showing “Guest” and
“Connected”. The mobile computer and the PC are connected but the data is not
synchronized.

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A “Temporary Relationship” is
established between the mobile
computer and the PC

Note: If you encounter trouble during USB ActiveSync connection, tap Start | Settings |

Control Panel | USB Connection and make sure “ActiveSync Serial Mode” is
selected.

1.8.6. DISCONNECT USB ACTIVESYNC

To disconnect USB ActiveSync:

1) On your PC, open ActiveSync by double-clicking its icon

ActiveSync opens.

2) From the menu bar, click File | Connection Settings.

[Connection Settings] window opens.

3) Deselect Allow USB connections.

4) Press the OK button to apply the change and quit setting.

This way when you plug your mobile computer the next time, Acti veSync won’t attempt
to connect to it.

in the notification area.

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1.8.7. ACTIVESYNC ACTIONS TO TAKE

Once “Synchronization Relationship” or “Temporary Relationship” is established between
two computers, a variety of actions can be taken to enhance resource sharing between
them as previously mentioned in

In summary, “Synchronization Relationship” outshines “Temporary Relationship” by being
capable of syncing Microsoft Office Outlook data. However “Temporary Relationship”
provides satisfactory file sharing if you don’t want to synchronize information.

See the following to know what actions to take with ActiveSync:

Sync Partnership

ADD/REMOVE PROGRAMS

Note basically the applications to be installed to the mobile computer need to be installed on
your PC first. So download the application programs to your PC first and install them on your
PC so they can be installed onto the mobile computer later.

Many application programs are installed in different ways. Read their installation guides or
documentation to know how they are installed. If you are installing an application that
cannot be installed on your PC first, try to install it right from the mobile computer. See

Install Applications

for more details.

.

To install an application on the mobile computer:

1) Connect two computers as described in

2) Sync two computers as described in 1st USB Sync

3) On the PC, from the menu bar of ActiveSync, select Tools | Add/Remove Programs.

ActiveSync starts to search for the application programs installed on your PC and opens
its [Add/Remove Programs] dialog which lists those found. Each entry comes with a
check box on the left. An unchecked box means the program is yet to install to the
mobile computer while a checked one means an installed program.

Use Snap-on Cable

.

.

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4) Select the application program(s) to install to the mobile computer, and deselect the

application program(s) to uninstall from the mobile computer.

5) Press the OK button.

ActiveSync proceeds to install programs and/or remove programs to/from the mobile
computer.

6) Follow the on-screen instructions on both your PC and the mobile computer to proceed.
Noteworthy facts:

 Normally the application program(s) downloaded from external resources are installed

to the mobile computer’s directory at My Device\Program Files. However sometimes
there are exceptions and the actual situation depends on the application.

 You can also uninstall applications directly on the mobile computer rather than on the PC.

See Uninstall Applications

 If you would like to uninstall a program that isn’t listed in the [Add/Remove Programs]

dialog, browse to it on the mobile computer by tapping My Device
desktop. Tap and hold it, and select Delete from the context menu that pops up.

for more details.

on the

ADD APPLICATION SHORTCUTS TO START MENU

ActiveSync features “Explore” to add an application shortcut to Start menu where it is easier
to launch the application.

To add an application shortcut to Start menu:

1) Connect two computers as described in Use Snap-on Cable

2) Sync two computers as described in 1st USB Sync

.

.

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9700 Mobile Computer (CE) Reference Manual

3) On the PC, from ActiveSync’s menu bar, select Tools | Explore Device, or from its

toolbar, press Explore
The mobile computer’s internal storage root directory “Mobile Device” opens

presenting a few folders (and files).

button.

4) Add File Shortcuts to Desktop Double-click My Windows Mobile-Based Device .

5) Double-click Program Files.

Program Files folder opens. This is where the downloaded applications are normally
installed on the mobile computer’s local storage.

In the folder, each sub-folder stores an application.

6) Open the folder of the application to create shortcut for.

7) Find the executable file of that application. Right-click on it and select Copy from the

context menu that comes up.

8) Browse to My Device\Windows\Programs.

9) Right-click any vacant spot in the folder and select Paste shortcut from the context

menu that comes up.

A shortcut to the application is added to the mobile computer’s Start menu.
Note: You can also copy & paste by the sequence Create Shortcut -> Cut -> Paste.
You can also add an application shortcut to Start menu directly on the mobile computer. See

Add Items to Start Menu

for more details.

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REMOVE ITEMS FROM START MENU

To remove an added shortcut from Start menu, simply use ActiveSync’s Explore to
delete the shortcut from My Device\Windows\Programs folder.

You can also remove an added shortcut from Start menu directly on the mobile computer.
See Add Items to Start Menu

for more details.

ADD ITEM SHORTCUTS TO DESKTOP

To add a shortcut of an application or file to the mobile computer’s desktop:

1) Connect two computers as described in Use Snap-on Cable

2) Sync two computers as described in 1st USB Sync

3) On the PC, from ActiveSync menu bar, select Tools | Explore Pocket PC, or from its

toolbar, press Explore

The mobile computer’s internal storage root directory “My Device” opens presenting a

few folders.

4) Browse to the file to create shortcut for.

5) Right-click on the file and select Copy from the context menu that comes up.

6) Browse to My Device\Windows\Desktop.

7) Right-click any vacant spot in the folder and select Paste shortcut from the pop-up

menu that comes up.

A shortcut to the file is added to the mobile computer’s desktop.
Note: You can also copy & paste by the sequence Create Shortcut -> Cut -> Paste.

You can also add a file shortcut to the desktop directly on the mobile computer. See Add

Items to Start Menu

or more details.

button.

.

CREATE NEW FOLDERS

To create a new folder on the mobile computer:

1) Connect two computers as described in Use Snap-on Cable

2) Sync two computers as described inʳ1st USB Sync

On the PC, from ActiveSync menu bar, select Tools | Explore Pocket PC, or from its

toolbar, press Explore

The mobile computer’s internal storage root directory “My Device” opens presenting a

few folders (and some files).

3) Browse where you want to create a folder.

4) Right-click any vacant spot there.

Context menu opens

5) Select New Folder.

A new folder is created.

button.

.

.

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BACKUP DATA

To best protect your work, back up the data on your mobile computer regularly. You may
choose to manually back up using ActiveSync to copy & paste the files to your PC.

USB PASS-THROUGH NETWORKING

ActiveSync supports “Pass-Through Networking” whereby the mobile computer networks
using your PC’s data connection.

For security, disable network bridging on the PC, especially the bridging to a Remote NDIS
adapter. For more information on network bridging, see Windows Help on the PC.

After sync partnership is set up between the mobile computer and your PC:

1) On your PC, from the menu bar of ActiveSync, select File | Connection Settings.

[Connection Settings] window opens.

2) For This computer is connected to, select a network which your PC should connect to

when passing through ActiveSync. Options are:

Option

Automatic Auto-detects proxy

Description

 This option detects if a proxy should be used when passing connections

through the PC. If yes, configure the proxy on the mobile computer.

 This option best suits connecting to a PC (laptop) that may be used at

home (with no proxy), as well as to a corporate network (with proxy).

Work Network Always uses proxy

 This option assumes a proxy should be used when passing connections

through the PC, and uses whatever proxy is already configured on the
mobile computer.

 This option best suits connecting to a PC that is always on corporate

network.

The Internet Never uses proxy

 This option assumes no proxy is necessary when passing connections

through the PC.

 This option best suits connecting to a PC connected directly to the

Internet through ISP (at home)

3) Select Open ActiveSync when my device connects.

4) Press OK button to apply the change and quit settings.

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1.9. VOLUME AND AUDIO

1.9.1. AUDIO PLAYBACK

Use a headset for audio playback and hands-free telephone communication.
The headset jack (3.5 mm DIA) is built up on one side of the mobile computer and sealed

with a hinged rubber. Open the rubber to reveal the headset jack. Plug the connector of
your headset to the jack.

Bluetooth headsets are also supported to deliver better mobility. See Use Bluetooth

Headset jack

Figure 12: Audio Playback

.

1.9.2. VOLUME CONTROL

The mobile computer features an on-screen volume gauge to control the system volume,
including event sounds, notifications and media playback.

1) Tap Start | Settings | Control Panel | Volume

& Sounds.

Volume & Sounds Properties window opens

showing a slider to adjust system volume and a

few checkboxes to select the occasions to play

system sounds for.

Slider bar and buttons to
adjust system volume

Checkboxes to select when
to play system sounds

2) Adjust the settings to meet your needs.

When finished, tap OK on the title bar to apply

the settings.

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52

Chapter 2

OPERATING SYSTEM

The mobile computer is powered by Windows Embedded Compact 7.0, a member of
Windows Embedded family. Windows Embedded Compact 7.0 bears much similarity to
desktop OS, and users rely only on a few basic gestures such as tap, double-tap and drag
to navigate within the OSˁʳ

ʳ

2. IN THIS CHAPTER

2.1 Desktop ................................................................... 54

2.2 Managing Programs ................................................... 61

2.3 Suspend & Reset Mobile Computer ............................... 66

ʳ

ʳ

ʳ

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Chapter 2 Operating System

2.1. DESKTOP

Desktop is where all features on the mobile computer are accessed from.
Basic operations on the desktop:

 Tap the Start button

to open the Start menu.

 Double-tap an application icon on the desktop to open it.
 Tap a blank spot on the desktop to open an option menu for customizing the wallpaper

and the items to display. See Customize Desktop and Start Menu

Application icon

Taskbar

for more details.

Items on the desktop include:

Icon

Description

File explorer for the mobile computer’s internal storage.

Recycle bin.

Shortcut for Internet Explorer.

Shortcut for Windows Media Player.

Shortcut for Microsoft WordPad.

Shortcut which opens \My Device\My Documents directory.

Shortcut for Remote Desktop Connection.

Shortcut which enables Transcriber as the active input mode.

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Chapter 2 Operating System

2.1.1. TASKBAR

At the bottom of the screen is the taskbar, which is divided into the following sections:

 Start button: opens Start menu
 Task button section that shows a button of the current application open on-screen
 Notification area which displays icons for connection status of the mobile computer, as

well as system time

 A keyboard icon for switching input mode
 A task icon to switch between active applications or re-open the desktop

Displays icons for
connection status

Switches input mode

Opens Start
menu

Task button
section

Shows system time

Switches task

STATUS ICONS

The OS presents the following icons for users. Note there may be application-specific icons
not included here.

Options

Description

External power source connected and charging.

Battery icons indicate the amount of power remaining in the main battery. The
higher the green level, the more power in the main battery.

When the battery icon changes to red, main battery level is low and needs charging
immediately.

Backup battery level is low; check if main battery level is full, or connect the mobile
computer to external power to avoid battery depletion and data loss.

ʳ

Shift mode: 30-key/38-key keypad enters numbers and symbols, and 53-key
keypad enters uppercase letters and symbols.

Enters numbers and symbols.

 Press Alpha key to convert to alphabetic input.

Alpha mode: 30-key/38-key keypad enters numbers and symbols, and 53-key
keypad enters uppercase letters and symbols.

 Press Shift key to switch between uppercase and lowercase letters.
 Press Alpha key to convert to numeric/symbolic input.

Keypad Function mode is on.
PC connection icon that appears when ActiveSync connection is established.

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9700 Mobile Computer (CE) Reference Manual

A specific wireless connection is terminated or has failed. Double-tap the icon to
open a window to check IP information. Included connections are:

 Bluetooth PAN
 802.11a/b/g/n
 WWAN

A specific wireless connection has been established successfully.
Double-tap the icon to open a dialog to check IP information. Included connections

are:

 Bluetooth PAN
 802.11a/b/g/n
 WWAN connection

Indicates the Wi-Fi module is enabled. The more the green bars, the stronger the
signal.

Indicates cellular data connection status. Red means no connection is established,
yellow means the mobile computer is connecting to the WWAN network, and white
means a connection is successfully established.

2.1.2. START MENU

Tap the Start button on the taskbar to open the Start Menu.

Start menu

Options

Programs Accesses programs stored in the directory My Device\Windows\Programs.
Favorites Accesses favorite links to webpages that are stored under the directory

Documents Accesses recently opened documents stored under the directory

Settings Provides access to the following:

Description

My Device\Windows\Favorites.

My Device\Windows\Recent.

 Control Panel
 Network and Dial-up Connections
 Taskbar and Start Menu

Run

56

Opens a program, folder or document as specified.

Chapter 2 Operating System

2.1.3. CUSTOMIZE DESKTOP AND START MENU

Customize the desktop by changing the background, application shortcuts, and so on.
Rearrange the application shortcuts to make the applications that you use most often easy
to access.

CHANGE BACKGROUND

You may change the background of the desktop to a picture of your own choice.

1) Tap and hold any blank space on the desktop.

A pop-up menu shows with actions to take to the desktop.

2) Tap Properties in the pop-up menu.

Display Properties window opens showing two tabbed pages for changing desktop

background and OS appearance.

3) Tap Browse button on the Background tabbed page.

4) In the Browse window that pops up, select the image file you would like to apply as the

desktop background.

Supported file formats are .bmp, .gif and .jpg files.

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9700 Mobile Computer (CE) Reference Manual

The selected file will appear on the desktop as the background image.

CHANGE APPEARANCE

You may change the overall scheme, color of title bars, dialog boxes, menu text, selected
items and so on to suit your preferences.

1) Tap and hold any blank space on the desktop.

A pop-up menu shows with actions to take to the desktop.

2) Tap Properties in the pop-up menu.

3) Tap Appearance tab to open a page for changing the scheme style and item color.

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Chapter 2 Operating System

ADD ITEMS TO DESKTOP

ADD APPLICATION SHORTCUTS

1) On the mobile computer, tap My Device on the desktop.

2) Browse to the executable file of the program you would like to create a shortcut for.

3) Tap and hold the file. A pop-up menu will show on the screen.

4) Tap Copy in the pop-up menu.

Browse to My Device\Windows\Desktop.

5) Tap and hold any blank space on the screen and select Paste shortcut from the pop-up

menu that comes up.

A shortcut to the program is added to the mobile computer’s desktop.

ADD BOOKMARKED WEBPAGE SHORTCUTS

1) On the mobile computer, tap My Device on the desktop.

2) Browse to My Device\Windows\Favorites.

3) Tap and hold the bookmark to create a shortcut for. A pop-up menu will show on the

screen.

4) Tap Copy in the pop-up menu.

5) Browse to My Device\Windows\Desktop.

6) Tap and hold any blank space on the screen and select Paste shortcut from the pop-up

menu that comes up.

A shortcut to the bookmarked webpage is added to the mobile computer’s desktop.

ADD FILE SHORTCUTS

1) On the mobile computer, tap My Device on the desktop.

2) Browse to the file to create a shortcut for.

3) Tap and hold the file. A pop-up menu will show on the screen.

4) Tap Copy in the pop-up menu.

5) Browse to My Device\Windows\Desktop.

6) Tap and hold any blank space on the screen and select Paste shortcut from the pop-up

menu that comes up.

A shortcut to the bookmarked webpage is added to the mobile computer’s desktop.

ADD ITEMS TO START MENU

ADD APPLICATION SHORTCUTS

7) On the mobile computer, tap My Device on the desktop.

8) Browse to the executable file of the program you would like to create a shortcut for.

9) Tap and hold the file. A pop-up menu will show on the screen.

10)Tap Copy in the pop-up menu.

11)Browse to My Device\Windows\Programs.

12)Tap and hold any blank space on the screen and select Paste shortcut from the pop-up

menu that comes up.

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9700 Mobile Computer (CE) Reference Manual

A shortcut to the program is added to the Start Menu.

REMOVE ITEMS FROM START MENU

13)On the mobile computer, tap My Device on the desktop.

14)Browse to My Device\Windows\Programs.

Programs folder opens. All applications available in the Start menu can be found here.

15)Tap and hold the application to remove. A pop-up menu shows on the screen.

16)Tap Delete.

The application is removed from Start Menu.

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Chapter 2 Operating System

2.2. MANAGING PROGRAMS

2.2.1. LAUNCH PROGRAM

1) Tap Start | Programs to display a menu listing all the programs installed on the mobile

computer.
Note: Use this menu to launch any programs newly installed on the mobile computer.

Alternatively, you may add a shortcut of the program on the desktop. See Add Items

to Desktop

2) Tap the desired program to launch it on-screen.

.

The programs pre-installed on the mobile computer include:

Icon

Description

CIPHERLAB UTILITIES

(Reserved folder.)

APPLOCK

AppLock limits access to programs and settings on the mobile computer through an
authorization mechanism. See the AppLock User Guide for details.

CAMERA CAPTURE

Camera application which also serves as an image viewer.

COMMAND PROMPT

Command line interpreter program which can be used to execute commands.

GPS VIEWER

Program for viewing GPS positioning results and streamed GPS data.

INTERNET EXPLORER

Browser for the world wide web.

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MEDIA PLAYER

Audio/video file player.

MICROSOFT WORDPAD

Wordpad for entering text.

REMOTE DESKTOP CONNECTION

Program for connection to a remote computer.

SIGNATURE

Signature application which is available for C++ programming via API deployment. See
the CP60 C++ Programming Guide for details.

SIGNATUREDOTNET

Signature application which is available for .NET programming via API deployment. See
the CP60 .NET Programming Guide for details.

SUMMIT CLIENT UTILITY

Utility which controls Wi-Fi connection, adjusts settings and performs diagnostic tests.

TERMINAL EMULATION

Terminal emulation application allows the mobile computer to act as a telnet client and
connect to a host computer to use the applications running on it. See the Terminal
Emulation User Guide for details.

TRANSCRIBER

Application for handwriting recognition.

WINDOWS EXPLORER

Browser for the mobile computer’s internal storage.

2.2.2. SWITCH BETWEEN ACTIVE TASKS

To switch between the active tasks currently running on the mobile computer, ta p on
the Taskbar
tap Desktop to minimize the active window and display the desktop.

. In the pop-up menu that shows up, tap the program or task button to open, or

2.2.3. EXIT A PROGRAM

To ensure efficient use of the memory, you should exit a pro gram when it is no longer in use
Note: Always remember to save the data or settings before you exit a program.

Tap to close an active window, dialog box, or running program. You may alternatively
press ESC on the physical keypad to close a dialog box or running program.

Tap
for certain programs. You may alternatively press Enter on the physical keypad to save
settings and close a dialog or program.

to save the current settings and close a dialog, program, or minimize the window

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Chapter 2 Operating System

2.2.4. INSTALL APPLICATIONS

As mentioned in Add/Remove Programs, you can download and install an application on
your PC first and offload it to the mobile computer later using Microsoft ActiveSync.

Alternatively, the OS allows you to install an application right from the mobile computer.
Follow the steps below to complete installation:

1) Using your PC, copy the installation file (.CAB) to the mobile computer’s internal storage

via ActiveSync.

2) On the mobile computer, use My Device (File Explorer) to browse to the installa tion

file.

3) Tap the file to begin the installation process. Confirm the location to install the program

if necessary. The program proceeds to install to the specified location.

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4) When installation is finished, launch it by tapping Start | Programs and locating it in

the Programs menu.

Alternatively, you may download an application to install from the Internet. See Use Wi-Fi
for how to connect the mobile computer to the Internet.

Note: To ensure protection of your mobile computer, download applications from trusted

sources only.

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Chapter 2 Operating System

UNINSTALL APPLICATIONS

On the mobile computer, the acquired (non-inherent) applications can be depleted from the
OS through manual removal (uninstallation). To uninstall an application:

1) Tap Start | Settings | Control Panel | Remove Programs

.

Remove Programs opens showing the applications downloaded and installed from

external sources.

2) Tap the application to remove.

The Remove button becomes available.

3) Tap Remove to uninstall the application.

4) Follow on-screen instructions to complete through the uninstallation process.

Tap to remove the selected
application

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2.3. SUSPEND & RESET MOBILE COMPUTER

To save from repeatedly charging and replacing batteries, suspend the mobile computer
when you are not actively using it. Suspending (or “turning off”) the mobile computer holds
the device from running without cutting off power. It is a “soft-off” state which enables less
power consumption, and also a state which the device can quickly awake from since there
is no need to restart the OS and applications.

2.3.1. SUSPEND MOBILE COMPUTER

The mobile computer is suspendable both manually and automatically.

MANUAL SUSPENSION

1) Press the power button. The Power Menu opens.
Note: There is no need to press and hold the power button.

2) Select Suspend in the power menu.

The mobile computer enters suspension mode.

OR

Do not select any item, and the mobile computer will automatically enter suspension in

five seconds.

AUTO-SUSPENSION

Set up a power plan to suspend the mobile computer in
apt timing. This helps preserve battery life.

1) Tap Start | Settings | Control Panel | Power

| Schemes tabbed page.

2) Under Switch state to Suspend, set a time limit to

suspend the mobile computer as long as it has been

in idle state for the indicated period of time. Power

plans are available for both battery power and

external power.

3) Tap

application, or
Note the following cases will also cause the mobile

computer to enter suspension:

to save the settings and close the

to exit the application directly.

 Battery fails
 When the touchscreen of the mobile computer is facing down

To get the most from the battery power, see

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Power Management.

Chapter 2 Operating System

2.3.2. WAKE UP MOBILE COMPUTER

“Waking up” refers to restoring the suspended device to its previous working state. The
mobile computer can be awoken both manually and automatically.

MANUAL AWAKENING

Press (without holding) the power button or central scan key to wake up the mobile
computer.

AUTO-AWAKENING

The mobile computer wakes up by itself when either of the following happens:

 USB or serial cable is plugged in
 AC power cord is plugged in
 WWAN ringing signal occurs
 RTC alarm occurs

Note: There are certain cases when the mobile computer cannot be awoken:
(1) When battery door isn’t installed in place.
(2) Imperfect contact exists between main battery and battery chamber contact pins.

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2.3.3. RESTART MOBILE COMPTUER

When the system becomes erroneous and applications fail to respond properly, proceed to
restart the mobile computer. After the mobile computer is restarted, DRAM will be initialized,
and all data cached in DRAM and any unsaved tasks will be erased. However all user data,
system settings and clock/calendar time will be preserved.

To restart the mobile computer:

1) Press and hold the power button for around three seconds.

A Power Menu

2) Tap Power off in the menu. The mobile computer shuts down.

3) Press the power button once more. The mobile computer powers on to show the

desktop.

shows onscreen.

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Chapter 3

RADIOS

The mobile computer is a versatile networker. It integrates Wi-Fi and Bluetooth for wireless
data. With the help of these radios, the mobile computer keeps users online all the time.

In this chapter, you will learn how these radios can work for you.

3. IN THIS CHAPTER

3.1 Use Wi-Fi.................................................................. 70

3.2 Use Bluetooth............................................................ 96

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9700 Mobile Computer (CE) Reference Manual

3.1. USE WI-FI

The mobile computer is capable of Wi-Fi, a wireless networking technology making use of an
access point, also known as “hotspot”, to connect to a wireless local area network.

To use Wi-Fi, the mobile computer has to connect to a hotspot. Some hotspots are open for
connection while others request a key to authenticate access. If this is the case, the
authentication key must be included in the mobile computer’s Wi-Fi settings.

For authentications based on secure certificates, see Certificates.
Wi-Fi settings and power are controlled via Summit Client Utility (SCU). When Wi-Fi is not

in use, turn it off to extend battery life. See
Summit Client Utility functions by the use of Wi-Fi profiles. Profiles are a set of radio and

security settings that are stored in the registry. You may create, rename, edit and delete
profiles, as well as alter global settings that apply to every profile or to Summit Client Utility
(SCU) itself. For more details on profile settings, please visit the following websites:

http://www.summitdata.com/documentation.html
http://www.summitdata.com/Documents/summit_users_guide_3_03.html
http://www.summitdata.com/Documents/summit_quick_start_v3_03.html

Power On/Off Wi-Fi

.

3.1.1. POWER ON/OFF WI-FI

Before configuring any Wi-Fi connection settings, check if Wi-Fi power is turned on.
To turn on Wi-Fi:

4) Tap Start | Settings | Control Panel | Wireless Manager

5) Make sure the Wi-Fi label is turned “on”

If the Wi-Fi label is turned “off”, tap the “Off” icon

a few seconds.

.

. Wi-Fi power is switched on in

.

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Chapter 3 Radios

Note: Wi-Fi power settings under Wireless Manager will be kept through suspension and

warm boot/cold boot. After the mobile computer resumes from suspension or
restarts, Wi-Fi power status will be maintained and the mobile computer will attempt
to reconnect the previous connection.

SYSTEM TRAY ICON

The taskbar features a system tray icon to show Wi-Fi status.

The icons available for Wi-Fi connection are as follows:

Icon

Description

Indicates no Wi-Fi connection is established.

Indicates poor Wi-Fi signal (RSSI value is -90 dBm or weaker).

Indicates relatively low Wi-Fi signal (RSSI value is stronger than -90 dBm but does not
exceed -70 dBm).

Indicates good Wi-Fi signal (RSSI value is stronger than -70 dBm but does not exceed

-50 dBm).
Indicates high Wi-Fi signal (RSSI value is stronger than -50 dBm).

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3.1.2. LAUNCH SCU

Wi-Fi settings can be adjusted with Summit Client Utility. Within this application are three
tabbed pages which allow users to select the access point for connection, create profiles for
better management, perform diagnostics on connectivity, and fine-tune property settings
to meet their individual requirements.

To launch SCU:

Tap Start | Settings | Control Panel | SCU

OR

Tap the Wi-Fi icon

on the Wireless Manager settings page.

.

SCU opens showing three tabbed pages: Status, Configuration and Diagnostics.
The following sections explicate in detail the settings on each of these pages.

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Chapter 3 Radios

3.1.3. STATUS TABBED PAGE

The Status tabbed page provides basic information on WLAN connection and Bluetooth
status. Wi-Fi settings can be configured on Configuration Tabbed Page

Wi-Fi status

Bluetooth status
(service coming soon)

.

Note: SCU does not currently support viewing or configuring Bluetooth settings.

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3.1.4. CONFIGURATION TABBED PAGE

TURN ON/OFF WI-FI MODULE

Select the Wi-Fi checkbox to turn on Wi-Fi. Deselect it to shut down Wi-Fi.

Turn on Wi-Fi module

Note: SCU does not allow configuration of Bluetooth settings. To establish and manage

Bluetooth connections, tap Start | Settings | Control Panel | BT Manager .

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Chapter 3 Radios

ACTIVE PROFILE

A profile is a set of parameters that define the manner which a device associates to a
wireless LAN (WLAN) infrastructure. A profile contains information including the System Set
Identifier (SSID, the "name" of the WLAN infrastructure), means of data encryption,
authentication type, and security credentials.

Select an active profile in the drop-down box on the Configuration tabbed page. To add a
profile other than the “Default” profile, see

Tap to select an active profile
in the drop-down bar

Create Wi-Fi Profile

.

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CREATE WI-FI PROFILE

To create a Wi-Fi Profile:

1) Open SCU as described in Launch SCU

.

2) Tap the Configuration tab to show the Configuration tabbed page.

3) Tap Scan to view a list of access points that are broadcasting their SSIDs. You may sort

the list by tapping the column headers.

Tap Refresh to update the list of available access points.

Item

SSID Service Set Identifier (SSID)
RSSI Received Signal Strength Indication (RSSI)
Secure Indicates whether data encryption is enabled: true or false

Description

4) Tap twice on any of the access points to create a new profile for it. A prompt shows

confirming whether to create a profile with the identified SSID, encryption and EAP ty pe.

Tap Yes to continue.

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5) A profile settings page opens showing detailed radio settings. Tap each item and adjust

its Value to suit your needs.

6) When finished fine-tuning all settings, tap Commit to save the profile.

7) Tap OK on the title bar to close the Profile Settings page and return to Configuration

settings.

If you would like to directly activate the newly created profile, select it as the Active

Profile

on the Configuration settings page.

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MANAGE WI-FI PROFILE

To manage your profiles:

1) Open SCU’s Configuration tabbed page as described in Create Wi-Fi Profile

2) Tap Manage Profiles to open the Profile settings page.

.

Item

Profile When SCU is first launched, “Default” is the active profile. Unless it is modified, this profile

Description

does not specify an SSID, EAP type or encryption method. You can chose to do the
following:

 Modify the default profile
 Tap New to add a new pr ofile
 Select an existing profile from the

drop-down menu and configure

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New Tap New and enter a unique name for the profile. Configure the Radio settings,

Encryption, EAP Type, and other settings for this new profile.

 The name for each profile must be unique
 You can define up to 20 profiles

Delete Select a profile from the drop-down menu and tap Delete.

 You cannot delete the Active Profile. Make sure the selected profile is not the active

profile under Configuration tabbed page.

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Radio
Settings

After selecting a profile in the Profile drop-down bar, configure radio settings in the
scrollable menu below.

Property Description

Profile Name Tap to rename the selected profile. Up to 32 characters allowed.
SSID Service Set Identifier (SSID) for the WLAN infrastructure to

which the radio will connect. If no SSID is specified, the radio will
only associate to an access point that broadcasts its SSID.

 Value: A string of up to 32 characters
 Default: None

Client Name Name assigned to the mobile computer with Summit radio

installed.

 Value: A string of up to 16 characters
 Default: None

Tx Power The power of the radio in milliwats (mW). In certain cases this

value will be overwritten by the access point, which will dictate to
the radio which power to use.

 Value: Maximum (Maximum power defined for the current

regulatory domain) or a specified percentage 75%, 50%,
25%, 10%

 Default: Maximum

Power Save Power save mode for the radio. Set the radio to its optimum

power-consumption setting.

 Value:

CAM Constantly Awake Mode (CAM) keeps the

radio powered up continuously so there is
minimal lag in message response time.
This mode consumes the most power but
offers the highest throughput. It is
recommended when AC power is in use.

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Maximum In Max Power Savings (Max PSP) mode, the

access point buffers incoming messages for
the radio, which wakes up periodically and
connects to the access point to see if any
buffered messages are waiting. The radio
requests buffered messages and then goes
back to sleep. It conserves the most power
but offers the lowest throughput. It is
recommended when battery power is in
use.

Fast Power Save Mode (Fast PSP) switches

between the two modes described above,
depending on network traffic. This mode
switches to CAM when retrieving a large
number of packets and switches back to
PSP (= Power Save Polling) after the
packets have been retrieved. It is
recommended when power consumption is
a concern but you need greater throughput
than that allowed by Max PSP.

 Default: Fast

Bit Rate The measurement of how much data is transmitted in a given

amount of time from one location to another.

 Value: Auto (rate is negotiated automatically with the AP)
 Default: Auto

Radio Mode Use of 802.11a/b/g/n frequencies and data rates when

interacting with an AP, or the use of ad hoc to associate to a
station radio.

 Value: B rates only, BG rates full, G rates only, BG LRS, A

rates only, ABG rates full, BGA rates full, Ad Hoc

B rates
only

1, 2, 5.5, and 11 Mbps.

BG rates
full

G rates
only

BG LRS 1, 2, 5.5, 6, 11, 24, 36, and 54 Mbps. This

A rates
only

ABG rates
full

BGA rates
full

All B and G rates, plus N rates if supported.

6, 9, 12, 18, 24, 36, 48, and 54 Mbps.

should only be used with Cisco APs running
IOS in autonomous mode (without
controllers).

6, 9, 12, 18, 24, 36, 48, and 54 Mbps, plus
N rates if supported.

All A rates and all B and G rates, with A
rates (the 802.11a radio) preferred, plus N
if supported.

All B and G rates and all A rates, with B and
G rates (the .11g radio) preferred, plus N
rates if supported.

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Ad Hoc When selected, the Summit radio

associates to another station radio that is
in ad hoc mode and has the same SSID
and, if configured, static WEP key.

 Default: ABG rates full

Auth Type 802.11 authentication type used when associating to an AP.

 Value: Open, Shared (shared-key), LEAP (Network-EAP)
 Default: Open
 It is recommended that the default setting Open is selected.

WPA WPA and WPA2 support the same authentication methods and

similar key management methods; the difference is mainly in
area of encryption. WPA defines TKIP as the primary encryption
method, while WPA2 defines AES-CCMP as the primary
encryption method.

 Value: None, WPA, WPA2
 Default: None

Encryption This specifies the type of key used to encrypt and decrypt

transmitted data, and how that key is specified or derived. Select
Encryption type in the Value drop-down box.

Item Description

None N/A
TKIP The encryption method defined with WPA.

TKIP uses RC4 encryption as does WEP.

AES-CCMP The encryption method defined with IEEE

802.11i and certified with WPA2. AES-CCMP is
stronger than RC4

WEP The encryption method defined with the

original IEEE 802.11 standards; encrypts
transmitted data using 64-bit or 128-bit
encryption.

CKIP CKIP is supported for use only with static WEP.

For CKIP, encryption keys need to be defined
in SCU; for CKIP-EAP, encryption keys are
derived dynamically from an EAP
authentication.

Authentication This is the protocol used to authenticate the device and its user if

the WLAN uses the Enterprise version of Wi-Fi Protected Access
(WPA) and WPA2. Select Authentication type in the Value
drop-down box, then enter the credentials necessary for each
type in the appeared fields.

Item Description

82

None N/A
LEAP Credentials values for LEAP:

 User Name (up to 64 characters)
 Password (up to 32 characters)

EAP-FAST Credentials values for EAP-FAST

 User Name (up to 64 characters)

Chapter 3 Radios

 Password (up to 32 characters)
 PAC Filename (up to 32 characters):

You may create a protected access
credential (PAC) for each client device.
When creating a PAC manually, you
must store it in the directory identified
in Certs Path on the Globals settings
page. To use automatic provisioning,
leave this field blank.

 PAC Password (up to 32 characters)

PEAP-MSCHAP

Credentials values for PEAP-MSCHAP,
PEAP-GTC, EAP-TTLS:

 User Name (up to 64 characters)

PEAP-GTC

 Password (up to 32 characters)
 CA Cert: Filename and extension of root

certificate authority (CA) digital
certificate (up to 32 characters).

EAP-TTLS

EAP-TLS

Specify the Certs Path in Globals
settings page > Certs Path.

Credentials values for EAP-TLS and
PEAP-TLS:

 User: Username or Domain/Username

(up to 64 characters)

 User Cert: Filename and extension of

user certificate residing in the Microsoft
certificate store. See Certificates

PEAP-TLS

PSK Pre-shared keys (PSK) consist of up to 256

 CA Cert: Filename and extension of root

certificate authority (CA) digital
certificate (up to 32 characters).
Specify the Certs Path in Globals
settings page > Certs Path.

bits entered as a string of up to 64
hexadecimal digits.

.

Value

Fast Reauth The expedited WPA key handshake used to reduce roaming time

to 125 msec or less. Available for WPA TKIP and WPA2
AES-CCMP.

 Value: None, CCKM
 Default: None

Use this box to change the value of a selected item. Depending on the item property, this
can be done by choosing a value from a drop-down list, or entering the desired value with
the on-screen or physical keypad.

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Commit After making any changes on the Profile tabbed page, the Commit button must be

tapped in order for the settings to take effect.

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MANAGE GLOBAL SETTINGS

Global settings include radio and security settings that apply to all profiles in SCU.
To open the Global settings page:

1) Open SCU’s Configuration tabbed page as described in

2) Tap Manage Profiles to open the Profile settings page.

3) Tap the Globals tab to open the Global settings page.

Create Wi-Fi Profile

.

Property

Roam Trigger When the moving average RSSI from the current AP is weaker t han Roam

Value

Trigger, radio does a roam scan where it probes for an AP with a signal that
is at least Roam Delta dBm stronger.

 Value (dBm): -50, -55, -60, -65, -70, -75, -80, -85, -90, Custom
 Default: -70 dBm

Roam Delta When Roam Trigger is met, a second AP’s signal strength (RSSI) must be

Roam Delta dBm stronger than the moving average RSSI for the current AP
before radio will attempt to roam to the second AP.

 Value (dBm): 5, 10, 15, 20, 25, 30, 35
 Default: 10 dBm

Roam Period After association or roam scan (with no roam), radio will collect RSSI scan

data from Roam Period seconds before considering roaming.

 Value (sec): 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 55, 60, Custom
 Default: 10 (seconds)

BG Channel Set Defines the 2.4 GHz channels to be scanned when the radio is contemplating

a roam and needs to determine what APs are available.

Item Description

Full All channels
1, 6, 11 The most commonly used 2.4 GHz channels

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1, 7, 13 For ETSI and TELEC radios only
Custom Indicates the system registry has been edited

to include a value other than those available
in the drop-down value

 Default: Full

DFS Channels Indicates whether to support 5 GHz (802.11a) channels where dynamic

frequency selection (DFS) is required.

 Value: On, Off
 Default: Off

DFS Scan Time Enables determining the dwell (listen) time when passively scanning on a

DFS channel.

 Valid range of 20-500 ms configurable
 Default: 120
 When the DFS Scan Time is changed to a value lower than default, it is

recommended that the beacon period in the WLAN infrastructure is
changed as well. Ideally, the dwell time should be 1.5 times than that of
the beacon period.

Ad Hoc Channel The channel to be used for an ad hoc connection if the active profile has a

Radio Mode value of “Ad Hoc”.

 Value:

1~14 One of the 2.4 GHz channels
36, 40, 44, 48 UNII-1 channels

 Default: 1
 If a channel that is not supported is selected, then SCU will automatically

apply the default channel setting (1).

Aggressive Scan Aggressive scanning complements and works in conjunction with the

standard scanning that is configured through the Roam Trigger, Roam Delta,
and Roam Period settings. It is recommended that aggressive scanning is
enabled unless there is significant co-channel interference because of
overlapping coverage from APs that are on the same channel.

 Value: On, Off
 Default: On

CCX features Whether to allow the use of Cisco information element (IE) and CCX version

number to authorize support for CCX features.

 Value: Full, Off

Full mode uses Cisco IE and CCX version number and enables support for all
CCX features. Off mode disables all support for Cisco IE and CCX version
number.

 Default: N/A
 If the radio fails to connect to an 802.11n wireless network, set CCX

features as “Off” and try again.

WMM Whether to allow the use of Wi-Fi Multimedia (WMM) Extensions or not.

 Value: On, Off
 Default: Off
 Changing this setting requires suspend/resume of the mobile computer

to take effect.

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Auth Server Type of authentication server being used for EAP authentication.

 Value:

Type 1 Cisco Secure ACS or another server that uses

PEAPv1 for PEAP with EAP-MSCHAPV2
(PEAP-MSCHAP)

Type 2 A different authentication server, such as

Juniper Networks Steel Belted RADIUS, that
uses PEAPv0 for PEAP-MSCHAP

 Default: Type 1

TTLS Inner Method Authentication method used within secure tunnel created by EAP-TTLS.

 Value:

Auto-EAP Any available EAP method
MSCHAPV2
MSCHAP
PAP
CHAP
EAP-MSCHAPV2

 Default: Auto-EAP

PMK Caching The type of Pairwise Master Key (PMK) caching to use with a WPA2

encryption type (alternative to WPA2 CCKM).

 Value: Standard or OPMK (opportunistic PMK)
 Default: Standard

TX Diversity How to handle antenna diversity when transmitting data to AP.

 Value:

Main Only Use main antenna only
Aux Only Use auxiliary antenna only
On Use diversity

 Default: On

RX Diversity How to handle antenna diversity when receiving data from AP.

 Default: On-start on Main
 This is a fixed setting; on startup, the main antenna is always used

Frag Thresh When packet size exceeds the set threshold, it becomes fragmented.

 Value: 256 ~ 2346
 Default: 2346 (bytes)

RTS Thresh When packet size exceeds the set threshold, RTS/CTS is required on link.

 Value: 0 ~ 2347
 Default: 2347 (bytes)

LED Indicates whether or not an LED is used.

 Value: On, Off
 Default: Off

Tray Icon Whether to enable the system tray icon or not.

 Value: On, Off
 Default: On

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Admin Password N/A
Auth Timeout (s) Specifies how long it will wait for an EAP authentication request to succeed or

fail. If authentication credentials are specified in the active profile and the
authentication times out, then association will fail. If authentication
credentials are not specified in the active profile and the authentication times
out, then the user will be required to enter credentials again.

 Value: 3 ~ 60
 Default: 8 (seconds)

Certs path File path where the certificate for EAP authentication is stored.

 Value: A valid directory path of up to 64 characters
 Default: Depends on device

Supplicant The user (client) making a request to gain access to system resources

through the authentication server.

 Value: Summit, Third Party
 Default: Summit

Auto Profile Activate or deactivate automatic profile selection.

 Value: On, Off
 Default: Off
 When On is selected, proceed to the Profile settings page and select from

the existing profiles those which you would like to add to the Auto Profile
list. The number of profiles in this list is limited to 19.
When Auto Profile is activated, the Summit radio will attempt to
associate to an access point after a device startup or resume, and it will
try out each listed profile in order until the radio associates to an access
point. The successful profile becomes the active profile and remains
active until one of the following occurs:

 The device goes through suspension and resume, power-cycling, or

restart, which causes the radio to go through the automatic profile
selection process once more.

 Auto Profile is turned off and an active profile is manually selected on the

SCU Configuration tab.

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3.1.5. DIAGNOSTICS TABBED PAGE

Perform diagnostic tests to troubleshoot connection issues when necessary.
To open the Diagnostics page:

1) Open SCU as described inʳ

Launch SCU

.

2) Tap the Diagnostics tab to show the Diagnostics page.

Diagnostics status for Wi-Fi and Bluetooth shows, along with on-screen buttons to open

Advanced settings and view software version information.

Wi-Fi diagnostics status

Bluetooth diagnostics status
(service not available now)

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ADVANCED DIAGNOSTICS

To access Advanced diagnostics settings:

1) Open Diagnostics Tabbed Page

2) Tap the Advanced button to open advanced diagnostics settings.

.

CHECK STATUS

To check diagnostics status, select Status in the drop-down bar.

Select Status to check connection
details

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USE PING TOOLS

To perform ping tests, select Ping Tools in the drop-down bar.

Select Ping Tools to diagnose the

connection

Device IP address
AP Name

Chapter 3 Radios

Item

Destination Enter the address to ping.
Ping Payload The amount of data to be transmitted on a ping.

Description

 Value: 32, 64, 128, 256, 512, 1024
 Default: 32 (bytes)

Ping Delay The amount of time that elapses between successive ping requests.

 Value: 0~7200000
 Default: 1000 (milliseconds)

Timeout ms The amount of time that elapses without a response before ping request is

considered a failure.

 Value: 0~30000
 Default: 5000 (milliseconds)

Start Ping Enter the address to ping to in the Destination field and tap Start Ping. A

continuous ping will begin until the following happens: Stop Ping is tapped, the,
the application is exited, or the radio is removed. Activi ty status will be logged in
the output box below.

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