Chrysler 300C 2005 Owner's Manual

2005 CHRYSLER 300C, 300 AND DODGE MAGNUM

MAINTENANCE SERVICE SCHEDULE, WARRANTIES, ROADSIDE ASSISTANCE

AND OPTIONAL SERVICE CONTRACTS

SV0502-E

Vehicle identification number

Warranty start date

Selling dealer Code

Moving?

• Name and address changes ......................................................................page 5

• How to get service ..................................................................................page 15

For 24-hour Roadside Assistance

Dial 1-800-363-4869

• Give us your Vehicle Identification Number, licence plate number and odometer reading.

• Tell us where you are and the number from which you are calling.

See page 20 for details.

TO OUR CUSTOMERS:

CONTENTS

This booklet explains the maintenance schedule, the limited warranties, and optional service contracts that apply to your new vehicle. It explains exactly what’s covered, how long each warranty lasts, and what you must do to keep the warranties in force. Please read the warranties and other information in this booklet carefully.

This booklet should be kept in your vehicle.

In this booklet, “DaimlerChrysler dealer” means any authorized dealer who sells and services Chrysler, Jeep® or Dodge Vehicles.

“DaimlerChrysler” and “DaimlerChrysler Canada” mean DaimlerChrysler Canada Inc.

“DaimlerChrysler parts” mean Mopar or Autopar®brand parts designed for Chrysler, Jeep and Dodge vehicles by DaimlerChrysler Motors Corporation.

Chrysler, Dodge and Autopar are registered trademarks of DaimlerChrysler Canada Inc. Jeep®is a registered trademark of DaimlerChrysler Corporation, used under licence by DaimlerChrysler Canada Inc. Mopar is a registered trademark of DaimlerChrysler Corporation.

2005 Chrysler 300C, 300 and Dodge Magnum

Warranty Information................................................ 4

Your rights and responsibilities.......................... 4-5

About your warranties ............................................ 6

3/60 Basic Warranty ................................................ 7

5/100 Powertrain Warranty .................................... 8

Corrosion Warranty ................................................ 9

Emission Warranties ...................................... 10-11

What is not covered ........................................ 12-14

How to get service ................................................ 15

Other things you should know ...................... 16-17

Customer Assistance................................................ 18

Arbitration.............................................................. 19

5/100 Roadside Assistance Program ................ 20-23

Optional Service Contracts................................ 24-28

Maintenance Service Schedule Coupons

YOUR RIGHTS AND RESPONSIBILITIES

WARRANTY

INFORMATION

YOUR RIGHTS AND RESPONSIBILITIES

All of the warranties in this booklet are limited warranties and they give you specific legal rights. You may also have other rights which vary from province to province. Some provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation of how long an implied warranty lasts or who is eligible for coverage, so the stated limitations or exclusions may not apply to you.

The limited warranties in this booklet are the only express warranties made by DaimlerChrysler Canada Inc. applicable to this vehicle. Any implied warranty or condition of merchantability or fitness for a particular purpose applicable to this vehicle is limited in duration to the duration of these limited warranties.

DaimlerChrysler Canada Inc. shall not be liable for commercial loss, special or consequential damages resulting from breach of these written warranties or of any implied warranty or condition.

OPERATION AND MAINTENANCE

It is your responsibility under the terms of these warranties to operate and maintain your vehicle as recommended in the Owner’s Manual. Regular scheduled maintenance, described in your Owner’s Manual and herein, is essential to trouble-free operation.

We strongly recommend that you return to your selling dealer for all service, both during and after the warranty periods. DaimlerChrysler Canada dealers are best equipped and trained to provide all levels of service and maintenance for your vehicle.

2005 Chrysler 300C, 300 and Dodge Magnum

YOUR RIGHTS AND RESPONSIBILITIES

High-tech diagnostic equipment is sometimes needed to service a vehicle efficiently and accurately. DaimlerChrysler Canada dealers have unique diagnostic computers and electronic and mechanical tools, specially designed to service our cars and trucks, and we provide special technical training so their technicians can render the skilled care your vehicle needs.

WARRANTY SERVICE

Warranty service must be done by an authorized Chrysler or Dodge dealer. We recommend that you return to your selling dealer for this service; however, you may request warranty service for your vehicle from any DaimlerChrysler dealer. See “How to get service” on page

15.

2005 Chrysler 300C, 300 and Dodge Magnum

NAME AND ADDRESS CHANGES

The Canadian Motor Vehicle Safety Act requires vehicle manufacturers to notify owners if the correction of a safety-related defect becomes necessary. If you change your name or address, or if you are a subsequent owner of this vehicle, please use the yellow Name or Address Change Card, found in the glove box packet, to report the change to DaimlerChrysler Canada. If the card is missing, ask your dealer for one or “Update Your Personal Information” in the “Owner’s Section” at www.chrysler.ca

or www.dodge.ca.

ABOUT YOUR WARRANTIES

WARRANTY START DATE

Time and distance limitations for all warranty coverage are measured from the vehicle’s “warranty start date,” which is the date when the vehicle was originally delivered or first used, whichever occurred first.

VEHICLES COVERED

The warranties in this booklet cover new 2005 Chrysler 300 and 300C and Dodge Magnum vehicles only, which are built for sale in Canada and are registered and normally operated in Canada. The warranties apply to all owners of the vehicle.

COVERED REPAIRS

The warranties in this booklet cover repairs to factory-installed DaimlerChrysler parts and equipment (that is, DaimlerChrysler parts or equipment installed by DaimlerChrysler or by the selling dealer before the vehicle was delivered to the first owner), if the repairs were necessary because of a defect in material or workmanship. Covered repairs will be done without charge, using new or remanufactured DaimlerChrysler parts (see page 16).

TOWING IS COVERED

If your vehicle has to be towed because a part covered by warranty failed, towing to the nearest Chrysler or Dodge dealership will be covered by the Roadside Assistance Program (for details, see page 20).

Important: Some vehicles have special towing requirements. See your Owner’s Manual for towing instructions.

2005 Chrysler 300C, 300 and Dodge Magnum

3/60 BASIC WARRANTY

If required because of a defect in material or workmanship, the 3/60 basic warranty will cover the adjustment, repair or replacement of any factory-installed part of your vehicle except tires for 3 years or 60,000 kilometres, whichever occurs first. The following items are exceptions; they are only covered (if defective) for 1 year or 20,000 kilometres, whichever occurs first:

• light bulbs and fuses

• wiper blades

• clutch discs

• brakes (rotors, pads, linings and drums)

• windshield and rear window

• wheel alignment and wheel balancing

2005 Chrysler 300C, 300 and Dodge Magnum

Tires are warranted by the tire manufacturers, not by DaimlerChrysler. For details, see the tire manufacturer’s warranty booklet in your glove box. Your DaimlerChrysler dealer may be able to assist you if you experience a problem with a factory-installed tire.

5/100 POWERTRAIN WARRANTY

The following powertrain components are covered for 5 years or 100,000 kilometres, whichever occurs first, measured from the vehicle’s original warranty start date.

Vehicles placed in Police, Taxi, Limousine, Postal or Ambulance service, are excluded from the 5-year or 100,000-kilometre Powertrain Warranty and are covered only under the 3-year or 60,000-kilometre Basic Warranty.

• Engine – Cylinder block and all internal parts; cylinder head

assemblies; timing case, timing chain, timing belt, gears and sprockets; vibration damper; oil pump; water pump and housing; intake and exhaust manifolds; flywheel with starter ring gear; core plugs; valve covers; oil pan; turbocharger housing and internal parts; turbocharger wastegate actuator; supercharger; serpentine belt tensioner; seals and gaskets for listed components only.

• Transmission – Transmission case and all internal parts; torque converter; drive/flex plate; transmission range switch; transmission control module; bell housing; oil pan; seals and gaskets for listed components only.

Note: Manual transmission clutch parts are not covered at any time.

• Rear-Wheel Drive (RWD) – Rear axle housing and all internal parts; axle shafts; axle shaft bearings; drive shaft assemblies; drive shaft centre bearings; universal joints and yokes; seals and gaskets for listed components only.

2005 Chrysler 300C, 300 and Dodge Magnum

CORROSION WARRANTY

For 3 years, regardless of distance driven, your Corrosion Warranty covers any body sheet metal panel which develops a hole caused by corrosion.

In addition, outer body panels are covered against holes caused by corrosion up to 5 years or 160,000 kilometres, whichever occurs first. An outer body panel is a sheet metal panel which can be seen while walking around the vehicle, and which is painted body colour.

This warranty applies only to holes caused by corrosion. Cosmetic or surface corrosion (resulting from stone chips or scratches in the paint, for example) will not be repaired under this warranty.

If collision damage is obviously neglected and allowed to worsen until a hole develops, this warranty will not cover the repair.

2005 Chrysler 300C, 300 and Dodge Magnum

COLLISION DAMAGE

If your vehicle is damaged in an accident and needs sheet metal repair or replacement, be sure the body shop uses only genuine DaimlerChrysler parts and applies anti-corrosion materials to the parts repaired or replaced. Your Corrosion Warranty does not cover replacement parts not supplied by DaimlerChrysler, or any damage which is caused by the use of non-DaimlerChrysler replacement parts.

See also What Is Not Covered on page 12.

EMISSION WARRANTIES

DaimlerChrysler Canada warrants that your new vehicle was designed, built and equipped to conform at the time of sale with applicable federal and provincial emissions standards, and that the vehicle is at the time of sale free from defects in material and workmanship which would cause it to fail to conform to the applicable emission standards within the warranty periods specified. A covered defect is one which causes your vehicle to fail to meet applicable emission-control regulations.

To keep your vehicle operating properly and in conformance with emission regulations, see the “Scheduled Maintenance” instructions in your Owner’s Manual and herein. Only DaimlerChrysler parts should be used for maintenance and repair of your vehicle’s emission-control systems.

You should keep any receipts for maintenance service and pass them on to the next owner of your vehicle, in case questions arise concerning maintenance. DaimlerChrysler Canada has the right to deny warranty coverage if your vehicle has not been properly maintained, or if repairs are needed because parts other than DaimlerChrysler parts were used; however, denial will not be based on the lack of maintenance records alone.

Warranty service must be performed by an authorized Chrysler or Dodge dealer.

If emergency warranty service is required and an authorized dealer is not available, contact DaimlerChrysler Canada Customer Assistance (page 18) and request emission warranty service help.

2005 Chrysler 300C, 300 and Dodge Magnum

EMISSION DEFECT WARRANTY / EMISSION PERFORMANCE WARRANTY

EMISSION DEFECT WARRANTY

The 3/60 Basic Warranty covers all emission-control components for 3 years or 60,000 km, whichever occurs first. The Emission Defect Warranty provides longer coverage for specified components.

The Defect Warranty covers the following major emissioncontrol parts, if so equipped, for 8 years or 130,000 kilometres, whichever occurs first:

• catalytic converter

• powertrain control module

EMISSION PERFORMANCE WARRANTY

The Emission Performance Warranty only applies to cars and trucks with a GVW less than 3855 kg (8,500 lb.).

For 2 years or 40,000 kilometres, whichever occurs first, the Performance Warranty will cover the cost of repairing or adjusting

2005 Chrysler 300C, 300 and Dodge Magnum

any components or parts of your vehicle that might be necessary to pass an approved provincial Inspection/Maintenance (I/M) program’s emissions test, but only if:

• your vehicle failed an approved provincial I/M emissions test; and

• your vehicle was properly maintained and operated until it failed the test; and

• warranty service is required in order for your vehicle to pass the provincial I/M test.

Provincial test fees, if any, are not covered by this warranty.

HOW TO GET SERVICE UNDER THIS WARRANTY

If your vehicle fails an approved I/M emissions test within the Emission Performance Warranty period, take it to an authorized Chrysler or Dodge dealer as soon as possible. Give the service representative the printout that shows your vehicle failed the test. If possible, bring all service receipts, maintenance logs and records to prove that your vehicle has been properly maintained.

WHAT IS NOT COVERED

DAMAGE FROM MISUSE OR ACCIDENT

The warranties in this booklet do not cover repairs required due to fire, accidents, abuse, negligence, objects striking your vehicle, carrying corrosive materials (such as chemicals, acids and fertilizers), misuse (such as driving over curbs, overloading, spinning wheels, etc.), racing or participating in a racing event, improper disconnection of components, modifying the exhaust system, tampering or making adjustments which do not comply with DaimlerChrysler specifications.

Disconnecting, tampering with or changing the reading of the

odometer will void your warranties.

DAMAGE FROM THE ENVIRONMENT

The warranties in this booklet do not cover fading or deterioration caused by exposure to the elements, or repairs required due to airborne fallout, acid rain, chemicals, tree sap, insects, bird or insect droppings, salt, sand, gravel, road hazards, hail, windstorms, lightning, floods or any other event of nature.

Road salt, car washes, scuffs and scratches, and everyday abrasion from sand and dirt can affect the appearance of a vehicle’s wheels (steel, chrome and aluminum) and other undercarriage parts. Some surface corrosion with use is normal; it is not a defect and is not covered by any warranty.

NORMAL MAINTENANCE AND WEAR

The warranties in this booklet do not cover normal maintenance services, such as oil and filter changes, general lubrication, tire rotation, engine tune-ups and replacing spark plugs. Required maintenance services are described in detail in your Owner’s Manual and herein. The warranties also do not cover light bulbs and fuses, worn wiper blades, clutch discs, brake rotors, pads, linings or drums, windshield and rear window, wheel alignment and wheel balancing (unless they are defective, see page 7).

2005 Chrysler 300C, 300 and Dodge Magnum

WHAT IS NOT COVERED

DAMAGE FROM IMPROPER MAINTENANCE

The warranties in this booklet do not cover repairs required due to improper maintenance, lack of maintenance, use of contaminated or dirty fuels or failure to use the proper fuels and lubricants recommended in the Owner’s Manual and herein.

EXTRA EXPENSES

The warranties in this booklet do not cover incidental or consequential damages such as loss of use of your vehicle, loss of time, inconvenience, expense for fuel, telephone, travel, rental car, overnight accommodation, loss or damage to your personal property, commercial loss, loss of income, etc.

2005 Chrysler 300C, 300 and Dodge Magnum

NON-DAIMLERCHRYSLER MODIFICATIONS

The warranties in this booklet do not cover repairs required because of non-DaimlerChrysler modifications, installation of special equipment or accessories, or use of special materials, fuels or additives. This includes special bodies, body conversions, fuel system conversions, trailer hitches, window tints, sunroofs, theft alarms, etc. Non-DaimlerChrysler modifications do not by themselves void your warranty, but they are not covered by your warranty.

NON-DAIMLERCHRYSLER PARTS

The warranties in this booklet do not cover parts, equipment, materials or additives not supplied by DaimlerChrysler or not certified for use on your vehicle. Performance and racing parts are considered to be non-DaimlerChrysler parts.

WHAT IS NOT COVERED

EXPORTED VEHICLES

EXCEPT WHERE SPECIFICALLY REQUIRED BY LAW, THERE IS NO WARRANTY COVERAGE ON THIS VEHICLE IF IT IS SOLD IN OR REGISTERED IN COUNTRIES OTHER THAN CANADA.

This policy does not apply to vehicles that have received authorization for export from DaimlerChrysler Canada. Dealers may not give authorization for export. You should consult an authorized dealer to determine this vehicle’s warranty coverage if you have any questions.

This policy does not apply to vehicles registered to Canadian Government officials or military personnel on assignment outside of Canada.

(See also page 15.)

TOTAL LOSS AND SALVAGE VEHICLES

Any vehicle that is declared to be a total loss by any insurance company, or is rebuilt after being declared to be a total loss, or is otherwise designated as “salvage,” “scrap,” “rebuilt” or words of similar impact will no longer have any warranty coverage.

DaimlerChrysler Canada will deny warranty coverage without notice if it learns that a vehicle is ineligible for coverage for any of these reasons.

RESTRICTED WARRANTY

DaimlerChrysler Canada may restrict the warranty on your vehicle if the vehicle is not properly maintained, or if it is abused or neglected and the abuse or neglect interferes with the proper functioning of the vehicle. If the warranty is restricted, coverage may be denied or subject to approval by DaimlerChrysler Canada before repairs are performed.

2005 Chrysler 300C, 300 and Dodge Magnum

HOW TO GET SERVICE

IN CANADA:

Warranty service must be done by an authorized Chrysler or Dodge dealer. If you move or are travelling in Canada, warranty service may be requested from any authorized DaimlerChrysler dealer, but preferably one who sells the same Chrysler or Dodge brand vehicle as yours.

N THEUNITEDSTATES(INCLUDING

ANDMEXICO

If you are travelling temporarily in the United States or Mexico, and your vehicle remains registered in Canada, your DaimlerChrysler Canada Warranty will still apply. Service may be requested at any authorized Chrysler or Dodge dealership.

IN A FOREIGN COUNTRY OUTSIDE OF NORTH AMERICA:

If you are travelling temporarily outside of North America, and your vehicle remains registered in Canada, you should take your vehicle to an authorized Chrysler or Dodge dealer. If the authorized dealership charges you for repairs which you feel should be covered under your warranty, please get a detailed receipt for the work done.

2005 Chrysler 300C, 300 and Dodge Magnum

U.S.

POSSESSIONS AND TERRITORIES

)

When your vehicle returns to Canada, contact the DaimlerChrysler Canada Customer Assistance Centre (page 18) for reimbursement consideration. Reimbursement will not be considered if the vehicle does not return to Canada.

IF YOU MOVE:

If you are moving to another country, be sure to contact the customs department of the destination country before you move. Vehicle importation rules vary considerably from country to country.

If you are moving to the United States, be sure to also contact the DaimlerChrysler Motors Customer Assistance office at 1-800-992-1997 to obtain the necessary documentation to register your vehicle and to determine warranty eligibility in the U.S.

NOTICE:

If your vehicle is registered outside of Canada, and you have not followed the procedure set out above, your vehicle will no longer be eligible for warranty coverage of any kind. (Vehicles registered to Canadian Government officials or military personnel on assignment outside of Canada will continue to be covered by the basic warranty.)

OTHER THINGS YOU SHOULD KNOW

OPTIONAL SERVICE CONTRACT

DaimlerChrysler Canada has a service contract specially designed for most new vehicles, to cover repair costs beyond your vehicle’s warranty. Protection is available for almost every operating part of your vehicle, and at reasonable cost.

DaimlerChrysler Canada stands fully behind its service contracts. Be sure that the contract you buy is a genuine DaimlerChrysler Service Contract. We are not responsible for other companies’ contracts. See page 24 for details on available service contracts.

APPEARANCE ITEMS

Defects or damage to sheet metal, paint, trim and other appearance items are normally found and corrected during new-vehicle inspection. For your protection, if you find any such defect or damage, you should tell your selling dealer immediately, because if the problem worsens due to use and exposure, repairs will not be covered by any warranty.

PRODUCTION CHANGES

DaimlerChrysler Canada and its dealers reserve the right to make changes in vehicles built and/or sold at any time without incurring any obligations to make the same or similar changes on vehicles which were built and/or sold previously.

EXCHANGE PARTS

To reduce the amount of time your vehicle is out of service due to repairs, DaimlerChrysler may offer exchange service on some parts. Mopar or Autopar®brand exchange parts may be new, remanufactured, reconditioned or repaired, but all meet DaimlerChrysler standards and are warranted the same as new parts. Examples of parts that may be serviced by exchange include engines, transmissions, instrument clusters, radios, tape and CD players, speedometers and various electronic modules.

2005 Chrysler 300C, 300 and Dodge Magnum

OTHER THINGS YOU SHOULD KNOW

RECLAIMED REFRIGERANT

To help control suspected ozone-depleting agents, regulations require the capture, purification and reuse of automotive refrigerant gases. As a result, any repairs to the sealed portion of your air conditioning system, if so equipped, may involve the installation of purified reclaimed refrigerant.

2005 Chrysler 300C, 300 and Dodge Magnum

CASSETTE TAPES AND CDS

There are some things you should know about cassette tapes and non-commercial CDs. Labels applied to tape cassettes and home-recorded CDs may curl, buckle or peel off. This can result in ejection failure, and repairs required to remove a “stuck” CD or cassette are not covered by warranty. In addition, some home-recorded CDs of the CD-R and CD-RW formats may not be compatible with automotive CD players and may skip or produce error messages. If you encounter this, check your CD player by using a commercial CD which is known to be playable. If a CD is not compatible with the player, replacing or servicing the player will not solve the problem.

CUSTOMER ASSISTANCE

We want you to be completely satisfied with your DaimlerChrysler vehicle. If you have a warranty or service problem that has not been resolved to your complete satisfaction, please follow these steps:

1. Discuss the matter with the Service Manager of your

DaimlerChrysler dealership; then with the General Manager or owner, if necessary.

2. Give your dealer a reasonable length of time or number of

opportunities to satisfy you. In fact, your dealer may contact DaimlerChrysler on your behalf.

3. If the problem still has not been resolved, please contact us at the

address or toll-free number shown and give us an opportunity to review your situation. When you contact us, please provide the following information:

❏ Your name, address and phone number

❏ The name of your dealer

❏ Your Vehicle Identification Number (VIN)

❏ Your vehicle’s odometer reading (kilometres)

Customer Assistance Centre

DaimlerChrysler Canada Inc.

P.O. Box 1621

Windsor, Ontario N9A 4H6

1-800-465-2001

2005 Chrysler 300C, 300 and Dodge Magnum

ARBITRATION

If you are still not satisfied after following the three steps on the previous page, you have yet another option.

DaimlerChrysler Canada participates in an arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will advise you about how your complaint may be reviewed and resolved by an independent third party through binding arbitration.

Our goal and that of our dealers is your complete satisfaction. DaimlerChrysler Canada’s participation in CAMVAP makes a valuable contribution to our achievement of that goal. There is no charge for using CAMVAP. CAMVAP results are fast, fair and final, as the award is binding on both you and DaimlerChrysler Canada.

CAMVAP has been implemented in all provinces and territories. For more information, you can call CAMVAP directly or call our Customer Assistance Centre. Please provide your Vehicle Identification Number (VIN).

CAMVAP

1-800-207-0685

2005 Chrysler 300C, 300 and Dodge Magnum

ROADSIDE ASSISTANCE

ROADSIDE

ASSISTANCE

5/100 ROADSIDE ASSISTANCE PROGRAM

We are pleased to provide this 24-hour Roadside Assistance Program for all new 2005 vehicles which have a 3-year or 60,000-kilometre Basic Warranty and a 5-year or 100,000-kilometre Powertrain Warranty. Eligible vehicles must be registered in Canada and are covered for 5 years or 100,000 kilometres, whichever occurs first, from the vehicle’s warranty start date. Vehicles placed in Police, Taxi, Limousine, Postal or Ambulance service are covered for roadside assistance for 3 years or 60,000 kilometres only (whichever occurs first). Roadside assistance service will be provided to the owner or driver of an eligible vehicle.

•

NEED A TOW? If your vehicle cannot be driven because of a mechanical breakdown, it will be towed to the nearest authorized DaimlerChrysler Canada dealership which services your brand of vehicle (or to the DaimlerChrysler Canada dealership of your choice, provided it is within a 35-kilometre distance of the point of breakdown).

•

STUCK? If your vehicle is stuck in a ditch or snow on or adjacent to a public roadway and appears to be undamaged, and the tow facility has access, it will be winched to the nearest road surface. If your vehicle is unable to proceed under its own power and a tow is required once the winch is performed, you will be responsible for paying the service facility for the winch and the tow.

•

DEAD BATTERY? If your battery is dead, jump-start assistance will be dispatched to your location. In the event that your vehicle fails to start, your vehicle will be towed to the nearest DaimlerChrysler dealer (or to the DaimlerChrysler dealership of your choice provided it is within a 35-kilometre distance of the point of breakdown).

• LOCKED OUT? If your keys are locked in your vehicle or your locks are frozen, help will be sent to your location. (Service is limited to providing access to the seating area only and does not include the cost of replacing keys.)

2005 Chrysler 300C, 300 and Dodge Magnum

ROADSIDE ASSISTANCE

• FLAT TIRE? If you have a flat tire, the service facility will remove it and install your spare tire. The spare tire must be inflated and in sound operating condition. Tire repairs are not covered.

• OUT OF FUEL? If your vehicle runs out of fuel, a small amount of gasoline will be delivered to your location, where regulations permit. In all other cases, including alternate fuels, your vehicle will be towed to the nearest re-fueling centre. In these instances, the cost of fuel purchased will be your responsibility.

Please read “About Roadside Assistance” (page 22) because there are some limitations that may affect the service available to you.

TO REQUEST ASSISTANCE

If your vehicle requires any of the services provided by the program, call this toll-free number anytime, from any location in Canada or the United States: 1-800-363-4869 (this number does not ring at DaimlerChrysler Canada). Please identify yourself as a DaimlerChrysler Vehicle owner and be ready to provide:

❏ Your Vehicle Identification Number ❏ Your licence plate number ❏ Your odometer reading (kilometres) ❏ The location of your vehicle and the phone number

where you can be reached

2005 Chrysler 300C, 300 and Dodge Magnum

SEE ALSO INSIDE FRONT COVER

(

)

❏ Type of service needed (tow, flat tire, battery boost, etc.)

Note: • In severe weather, some delays may be expected.

• You will have to personally authorize the service provided

by the tow company.

• If your vehicle is towed to a dealership, you are responsible

for contacting the dealership to authorize the service.

TOWING AFTER THE PROGRAM EXPIRES

Coverage under the Roadside Assistance Program expires at 5 years or 100,000 kilometres (or at 3 years or 60,000 kilometres, if applicable), whichever occurs first. If you call the toll-free number for assistance after the program expires, you will have to pay for the service provided.

Some emissions coverage lasts longer than the Roadside Assistance Program.* For warranted emission system repairs after the program expires, towing (only) will be provided on a reimbursement basis. Call the toll-free number and service will be dispatched, but you will have to pay for the tow. For reimbursement consideration, see your authorized dealer for further details.

*See page 10.

ROADSIDE ASSISTANCE

ABOUT ROADSIDE ASSISTANCE

The DaimlerChrysler Canada Roadside Assistance Program is not a warranty, but the coverage is concurrent with the Basic and Powertrain Warranties.

Covered service must be provided in Canada or the continental United States and is limited to plated and insured vehicles which use public roadways.

Service will not be provided free if you have driven into an area that is inaccessible to the service vehicle or is not a regularly travelled and maintained public road (such as beaches, recreational areas, construction sites, open fields and private roads). Crosscountry, logging, autocross and any other form of off-road use is not covered.

The program does not cover winching or towing for vehicles that become stuck while plowing snow.

The program does not cover repeat calls for the same problem (if avoidance of the problem is within the control of the driver or owner), or towing from one dealership to another, or service if the driver appears to be under the influence of alcohol or drugs.

The program does not pay for parts, tires, repairs, labour or vehicle storage. Parts, repairs, or labour covered under a vehicle warranty will be provided by your DaimlerChrysler Canada dealer.

The program does not pay for towing required because of an accident. For example, if a vehicle is winched from a ditch or

snowbank and is then determined to need a tow because of damage suffered when it left the road, the tow will not be covered.

The program does not cover any “incidental or consequential damages” connected with the failure of your vehicle or providing services to you. Such damages include lost time, inconvenience, loss of use of your vehicle, rental cars, fuel, telephone, travel or lodging, loss of personal or commercial property, loss of revenue, etc.

All service providers are independent contractors and are not employees or agents of DaimlerChrysler Canada. Any loss or damage to your vehicle or personal property resulting from providing roadside service is the responsibility of the roadside service provider (the towing company, for example).

Report any damage or loss to the manager of the service provider and to your own insurance company within 24 hours and before any repairs are performed.

2005 Chrysler 300C, 300 and Dodge Magnum

ROADSIDE ASSISTANCE

DaimlerChrysler Canada reserves the right to limit services or reimbursement claims for any vehicle, if in our opinion there is abuse of the services or requests for service become unreasonable or too frequent.

The program may be amended or cancelled at any time without refund.

IN REMOTE LOCATIONS

If your vehicle suffers a warrantable mechanical breakdown at a considerable distance from a DaimlerChrysler Canada dealership, we reserve the right to engage a nearby non-DaimlerChrysler service facility to repair your vehicle, to minimize inconvenience to you.

In very remote areas, if your vehicle cannot be taken by road to the servicing dealership, transportation by rail or water may be necessary. The program will cover a tow to the dock or rail terminal and also to the dealership at the end of the trip, but special transportation by rail or water must be arranged for and paid by you. We will reimburse you for special transportation costs, up to $300 per incident.

2005 Chrysler 300C, 300 and Dodge Magnum

IF YOU HAVE TO PAY

If you have to pay for a service that is normally covered by the program, you may claim reimbursement under the following conditions:

• You must have called the toll-free number first for assistance.

• Towing claims must be accompanied by the original detailed repair bill and towing invoice.

• Reimbursement will be limited to the local Roadside Assistance contractor rates, to a maximum of $100 per incident, unless otherwise noted.

• Only original receipts, bills and/or charge card copies submitted by you will be accepted for consideration for reimbursement. Originals will be returned upon request.

• Mail your claims to:

DaimlerChrysler Canada Roadside Assistance 248 Pall Mall, P.O. Box 5845 London, Ontario N6A 4T4

DaimlerChrysler Canada reserves the right to decline any claim presented for payment later than 30 days from the date the service was performed, or if service was provided by an unlicensed garage or individual.

OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS

OPTIONAL

DAIMLERCHRYSLER

CANADA SERVICE

CONTRACTS

As complete as our new warranty is, it may not give you total protection for your ownership period, nor does it provide the regular maintenance which is required to keep your new vehicle at its optimal operating condition. If you lease a vehicle, you should be aware of your obligation to maintain and repair the vehicle.

DaimlerChrysler Canada Service Contracts can enhance your new vehicle’s factory warranty from the day of delivery and provide mechanical coverage on most major components††when your factory warranty expires. There are 3 types of plans available for purchase to suit most needs and the average length of ownership.

Vehicles placed in Police, Taxi, Limousine, Postal or Ambulance service may qualify for a service contract. Please see your selling dealer for “Special Use” Service Contract availability.

††

Subject to limitations. Details available at your selling dealer.

2005 Chrysler 300C, 300 and Dodge Magnum

OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACT

1. POWERTRAIN PLANS

Powertrain plans complement the powertrain factory warranty by eliminating the deductible and providing a car rental allowance. Certain plans also provide additional distance coverage.

Major components covered are:

• engine • transmission • front-wheel drive • rear-wheel drive

• four-wheel drive (4x4) • all-wheel-drive vehicles

2. “GOLD” PLANS

Each plan provides full mechanical repair protection to non-powertrain (Gold) components. Certain plans also provide full mechanical protection against powertrain component repairs beyond your vehicle’s powertrain warranty coverage. Contracts are available with or without a deductible.

Major components covered are:

• steering • air conditioning • engine cooling and fuel • front suspension • rear suspension • electrical • hydraulic brake components • anti-lock brakes

Maximum terms available on new vehicles registered in Canada only.

2005 Chrysler 300C, 300 and Dodge Magnum

3. “GOLD PLUS” PLANS

The most complete protection available for your new vehicle is one of three “Gold Plus” Service Contracts which combines the benefits of “Gold”

• Mechanical repair coverage for non-powertrain components

plus the most important vehicle maintenance function

• Engine oil and oil filter changes

plus

• Tire rotation every other service

plus

• “Peace-of-Mind” motoring with Tire Road Hazard Protection which provides full, or pro rata, replacement of the original four tires, or their repair

plus

• Rental car allowance for same-day warranty repairs – your vehicle need not be kept overnight before eligibility for the rental allowance is met.

OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS

FEATURES AND BENEFITS

DaimlerChrysler Service Contracts also provide these additional features and benefits:

• ENHANCED ROADSIDE ASSISTANCE

• Travel planning

• Trip interruption

• CAR RENTAL ALLOWANCE

For the duration of the plan selected, the plan covers up to $50 per day (five days maximum), any time a covered component fails and repairs take overnight.

• NORTH AMERICA-WIDE SERVICE

DaimlerChrysler dealers are located throughout Canada and the continental United States.

• TRANSFERABLE AT NO COST

The unexpired portion of the plan coverage may be transferred to the subsequent retail purchaser at no cost, within 30 days of the date of sale. (Ask your dealer for details.)

• POSSIBLE HIGHER RESALE VALUE

The DaimlerChrysler Service Contract may enhance the resale value of your vehicle.

• NO COMMITMENT FOR 60 DAYS

The first 60 days are considered a trial period. Should you decide to cancel within this period, you will receive full reimbursement of your plan purchase price, less any paid claims.

2005 Chrysler 300C, 300 and Dodge Magnum

OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS

WHEN PLAN COVERAGE STARTS AND ENDS

All new vehicle plans commence from the warranty start date (the original in-service date of the vehicle) and from zero metrage.

Substitute transportation coverage begins on the date the contract is purchased, subject to acceptance by DaimlerChrysler Canada. Plan expiration is specified in your plan provision.

ELIGIBLE VEHICLES

DaimlerChrysler Canada vehicles which have 3/60 Basic and/or 5/100 Powertrain Warranty and are less than three years in service, and have accumulated less than 60,000 kilometres, are eligible for service contracts.

2005 Chrysler 300C, 300 and Dodge Magnum

INELIGIBLE VEHICLES

Vehicles involved in an accident to the extent of becoming an insurance write-off; vehicles not registered in Canada; vehicles placed in taxi, limousine or livery services; vehicles used to plow snow or used in postal or dump truck services; vehicles used off-road; cab and chassis trucks; vehicles altered or converted from specified original DaimlerChrysler equipment; vehicles used in emergency services (police, ambulance, towing); and motor homes are not eligible for a DaimlerChrysler Canada Service Contract.

Vehicles used in any competition event, pulling a trailer that exceeds the rated capacity of the vehicle, or failure to adhere to the requirements for vehicles used to pull a trailer as outlined in the Owner’s Manual are not eligible.

OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS

PERSONALIZED TERMS AND CONDITIONS WELCOME KIT

Upon receipt and acceptance of your application by DaimlerChrysler, as submitted by your selling dealership, you will be mailed a personalized welcome letter confirming your entitlement to the benefits of the contract you purchased, a member’s card and the Terms and Conditions outline. This will identify you and your vehicle to any DaimlerChrysler dealer in Canada, or the United States, as being eligible for plan services for the period of the terms selected. The member’s card is to be presented to the dealer when requesting plan services.

OWNER’S RESPONSIBILITY

The owner’s responsibility is to properly operate, care for and maintain the vehicle as prescribed in the Owner’s Manual supplied by DaimlerChrysler with each new vehicle and herein. Schedule “B” best describes operating conditions in Canada and is the recommended service schedule.

PLAN SERVICE

Plan service will be provided by the dealer who sold you the plan. In the event that you cannot return to the selling dealer for service, you may request plan service from any DaimlerChrysler dealer in the United States or Canada. If you are unable to obtain plan service from an authorized dealer, you can call the toll-free number to receive service instructions.

TOLL-FREE NUMBER

2005 Chrysler 300C, 300 and Dodge Magnum

2005 CHRYSLER 300C, 300 AND DODGE MAGNUM

MAINTENANCE SERVICE SCHEDULE

NEXT SERVICE DUE

MAINTENANCE

performance and reliability. The limited warranties in the warranty booklet DO NOT COVER repairs required due to improper maintenance. We strongly suggest you keep track of scheduled maintenance and keep receipts or other documents. Use only recommended Mopar lubricants and genuine Mopar parts.

NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICATED, FOLLOW THE INTERVAL

THAT OCCURS FIRST.

Scheduled maintenance must be completed to provide the best vehicle

more than 50% of your driving is at sustained

INTRODUCTION

high speeds during hot weather, above 32°C; trailer towing; taxi, police, or delivery service (commercial service); off-road or desert driving;

if equipped for and operating with E-85 There are two maintenance schedules contained in your Owner’s Manual. Schedule “B” best describes operating conditions in Canada and is the recommended service schedule. For your convenience, the scheduled maintenance intervals outlined in this booklet follow the Severe Service Schedule as described in your Owner’s Manual. Schedule “B” is for vehicles that are operated under one or more of the following conditions: day or night temperatures are below 0°C; stop and go driving; extensive engine idling; driving in dusty conditions; short trips of less than 16.2 km;

(ethanol) fuel. Schedule “A” is for vehicles that

are not operated under any of the conditions

listed under Schedule “B.”

The performance of all scheduled service

work is required to maintain your vehicle in

good operating condition. DaimlerChrysler

Canada Inc. reserves the right to deny

warranty coverage if the vehicle has not been

properly maintained. While we do not insist

that such work be performed by factory-

authorized dealers, we strongly recommend

that an authorized Chrysler, Jeep®or Dodge

dealer perform this work.

• Check the engine oil level about 5 minutes after

AT EACH STOP FOR FUEL

a fully warmed engine is shut off. Checking the oil level while the vehicle is on level ground will improve the accuracy of the oil level reading. Add oil only when the level is at or below the ADD or MIN mark.

• Check the windshield washer solvent and add if required.

ONCE A MONTH

• Check the tire pressure and look for unusual wear or damage.

• Inspect the battery and clean and tighten the terminals as required.

• Check the fluid levels of coolant reservoir, brake master cylinder, power steering and transmission and add as needed.

• Check all the lights and all other electrical items for correct operation.

• Check rubber seals on each side of the radiator for proper fit.

• Check and clean wiper blades. Replace if required.

VISUAL INSPECTIONS –

INSPECT FOR SIGNS OF COMPONENT

DETERIORATION AND PHYSICAL DAMAGE.

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