Christie TVC-700 User Manual
TVC-700
User Manual
020-100906-01
TVC-700
User Manual
020-100906-01
NOTICES
COPYRIGHT AND TRADEMARKS
© 2013 Christie Digital Systems USA, Inc. - All rights reserved.
All brand names and product names are trademarks, registered trademarks or trade names of their
respective holders.
REGULATORY
The product has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the product is operated in a commercial environment. The product generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of the product in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at the
user’s own expense.
This Class A digital apparatus complies with CAN ICES-3 (A).
Cet appareil numérique de la classe A est conforme à la norme NMB-3 (A) du Canada.
이 기기는 업무용 (A 급 ) 으로 전자파적합등록을 한 기기이오니 판매자 또는 사용자는 이점을 주
의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로 합니다 .
GENERAL
Every effort has been made to ensure accuracy, however in some cases changes in the products or
availability could occur which may not be reflected in this document. Christie reserves the right to make
changes to specifications at any time without notice. Performance specifications are typical, but may vary
depending on conditions beyond Christie's control such as maintenance of the product in proper working
conditions. Performance specifications are based on information available at the time of printing. Christie
makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties
of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or
consequential damages in connection with the performance or use of this material.
The product is designed and manufactured with high-quality materials and components that can be
recycled and reused. This symbol means that electrical and electronic equipment, at their end-of-life,
should be disposed of separately from regular waste. Please dispose of the product appropriately
used electrical and electronic products. Please help us to conserve the environment we live in!
and according to local regulations. In the European Union, there are separate collection systems for
GENERAL WARRANTY STATEMENTS
For complete information about Christie’s limited warranty, please contact your Christie dealer. In addition
to the other limitations that may be specified in Christie’s limited warranty, the warranty does not cover:
a. Damage occurring during shipment, in either direction.
b. Damage caused by misuse, improper power source, accident, fire, flood, lightning, earthquake or
other natural disaster.
c. Damage caused by improper installation/alignment, or by product modification, if by other than a
Christie authorized repair service provider.
d. Problems caused by combination of the equipment with non-Christie equipment, such as distribution
systems, cameras, video tape recorders, etc., or use of the equipment with any non-Christie interface
device.
e. Failure due to normal wear and tear.
f. Warranty does not cover image retention.
PREVENTATIVE MAINTENANCE
Preventative maintenance is an important part of the continued and proper operation of your product.
Please see the Service Manual for specific maintenance items as they relate to your product. Failure to
perform maintenance as required, and in accordance with the maintenance schedule specified by Christie,
will void the warranty.
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Operating Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Reduced Air Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Mechanical Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Circuit Overloading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Reliable Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
TVC-700 Main Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Main Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Drive Carrier LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety Warnings and Guidelines . . . . . . . . . . . . . . . . . . . . . . . . .6
Electrical Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . 6
General Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . .6
Operating Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Install TVC-700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Unpack the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Prepare for Rack Mounting Setup . . . . . . . . . . . . . . . . . . . . . . . . 9
Choose a Setup Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warnings and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rack Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Processor Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rack Mounting Considerations . . . . . . . . . . . . . . . . . . . . . . . . . 11
Ambient Operating Temperature . . . . . . . . . . . . . . . . . . . . . 11
Reduced Airflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mechanical Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Circuit Overloading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Reliable Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install the System into a Rack (Optional) . . . . . . . . . . . . . . . . . 12
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Remove the Chassis Cover and Feet . . . . . . . . . . . . . . . . . . . 12
Identify the Sections of the Rack Rails . . . . . . . . . . . . . . . . . 13
Install the Chassis Handles and Inner Rails . . . . . . . . . . . . . . 15
Install the Outer Rails to the Rack . . . . . . . . . . . . . . . . . . . . 16
Install the Chassis into a Rack . . . . . . . . . . . . . . . . . . . . . . . 17
Convert Chassis to Tower (Optional) . . . . . . . . . . . . . . . . . . . . . 17
Install Chassis Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Install Feet on the Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connect the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connect Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Input Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Output Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connect Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connect Display Devices and Screens . . . . . . . . . . . . . . . . . . . . 25
Mini DisplayPort to DVI-D Adaptors . . . . . . . . . . . . . . . . . . . 25
Connect Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connect Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Turn the Processor On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Turn the Processor Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Main Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Graphics Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Standard Video Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Dual Link DVI-D Video Capture . . . . . . . . . . . . . . . . . . . . . . . . 32
Single Link DVI-I Video Capture . . . . . . . . . . . . . . . . . . . . . . . 33
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Electro-Magnetic Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . 35
Reliability and Serviceability . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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Introduction
This manual provides comprehensive instructions for installing and
configuring the TVC-700 processor, a computer device that controls a
display wall. MASTERSuite™ 5 wall management software is used to
control and display several applications simultaneously on a large, high-
resolution desktop. Every TVC-700 processor is pre-configured to meet
the specific requirements of each customer.
For information about MASTERSuite™ 5 wall management software, see
the MASTERSuite™ 5 for TVC-700 User Manual (P/N: 020-101069-xx),
located in the root of the MASTERSuite™ 5 disc that accompanies the
TVC-700.
Installation Guidelines
The TVC-700 processor can be installed in a rack or tower orientation.
Carefully read the following guidelines to make sure the processor can
maintain optimum operation.
Operating Temperature
If installed in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment may be greater than the
ambient temperature of the room. Therefore, consideration should be
given to installing the equipment in an environment compatible with the
maximum ambient temperature of 35°C (95°F).
Reduced Air Flow
Maintain unrestricted airflow around the installed equipment at all times.
Mechanical Loading
Avoid uneven mechanical loading to minimize possible hazardous
conditions when mounting the equipment in a rack.
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Introduction
Circuit Overloading
To avoid circuit overloading make sure the equipment is properly
connected to the supply circuit and follow equipment ratings.
Reliable Grounding
Reliable grounding of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections rather than
direct connections to the branch circuit (e.g., use of power strips).
TVC-700 Main Chassis
Main Box
• 4U Processor
• Sliding rail rack mounting kit
(optional)
• Accessories Box:
• Christie MASTERSuite 5
software box with
software CD
• TVC-700 User Manual
(P/N: 020-100906-xx)
• Operating System CD
®
(Windows
• Server Drivers Disk
• 1 x AC line cord per power supply (2 per processor)
7 Ultimate)
• 6, 12, or 18 x Mini DisplayPort to DVI-D adapters, depending
upon 1, 2, or 3 display card configuration (6 per card).
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Introduction
Control Panel
There are several LEDs on the control panel and on the drive carriers to
keep you constantly informed of the overall status of the system as well
as the activity and health of specific components. There are also 2
buttons on the chassis control panel.
Control Panel Buttons
There are 2 buttons located on the front of the chassis: a power on/off
button and a reset button.
Power
The power button is used to apply or turn off the main system
power. Turning off system power with this button removes the
main power but keeps standby power supplied to the system.
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Introduction
Reset
The reset button should not be used unless pressing Power fails
to shutdown the system.
Control Panel LEDs
The control panel located on the front of the chassis has several LEDs.
These LEDs provide you with critical information related to different
parts of the system. This section explains what each LED indicates when
illuminated and any corrective action you may need to take.
HDD
Indicates hard drive and/or DVD-ROM drive activity when
flashing.
NIC1
Indicates network activity on the LAN1 port when flashing.
NIC2
Indicates network activity on the LAN2 port when flashing.
Overheat/Fan Fail:
When this LED flashes, it indicates a fan failure. When on
continuously it indicates an overheat condition, which may be
caused by cables obstructing the airflow in the system or the
ambient room temperature being too warm. Check the routing
of the cables and make sure all fans are present and operating normally.
You should also check to make sure that the chassis covers are installed.
Finally, verify that the heatsinks are installed properly. This LED will
remain flashing or on as long as the indicated condition exists.
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Introduction
Power Fail
Indicates a power supply module has failed. The second power
supply module will take the load and keep the system running
but the failed module will need to be replaced. This LED should
be off when the system is operating normally.
Drive Carrier LEDs
The TVC-700 uses SATA drives. Each drive carrier has 2 LEDs:
• Green: When illuminated, the green LED on the SATA drive carrier
indicates drive activity. A connection to the SATA backplane enables
this LED to blink on and off when that particular drive is being
accessed.
• Red: When illuminated, the red LED indicates a SATA drive failure.
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Introduction
Safety Warnings and Guidelines
Electrical Safety Precautions
Basic electrical safety precautions must be followed to
protect yourself from harm and the TVC-700 from damage.
Be aware of the locations of the power on/off switch on the
chassis as well as the room’s emergency power-off switch,
disconnection switch or electrical outlet. If an electrical
accident occurs, you can then quickly remove power from the
system.
This product can be connected to an IT power distribution
system.
Only qualified service personnel should open the unit to
perform internal maintenance.
Failure to comply could result in death or serious injury.
General Safety Precautions
• Keep the area around the TVC-700 clean and free of
clutter.
• The TVC-700 weighs approximately 72 lbs (32.7 kg.) when
fully loaded. When lifting the system, 2 people at either
end should lift slowly with their feet spread out to
distribute the weight. Always keep your back straight and
lift with your legs.
• Place the chassis top cover and any system components
that have been removed away from the system or on a
table so that they won't accidentally be stepped on.
• While working on the system, do not wear loose clothing
such as neckties and unbuttoned shirt sleeves, which can
come into contact with electrical circuits or be pulled into a
cooling fan.
• Remove any jewelry or metal objects from your body,
which are excellent metal conductors that can create short
circuits and harm you if they come into contact with
printed circuit boards or areas where power is present.
• After accessing the inside of the system, close the system
back up and secure it to the rack unit with the retention
screws after ensuring that all connections have been
made.
Failure to comply could result in minor or moderate injury.
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Introduction
Operating Precautions
Care must be taken to assure that the chassis cover is in
place when the TVC-700 is operating to assure proper
cooling. Out of warranty damage to the system can occur if
this practice is not strictly followed.
Failure to comply may result in equipment damage.
Contact Support
If you encounter problems with the TVC-700 processor and require
assistance, contact Technical Support at www.christiedigital.com
North America, call toll free 1-800-221-8025.
Enter the information in the table below and keep with your records for
future reference. NOTE: The serial number can be found on the license
label.
. In
Purchase Record
Serial Number:
Purchase Date:
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Introduction
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