Christie Terra User Manual

User Manual

020-102838-03

Terra

Terra User Manual 1

020-102838-03 Rev. 1 (09-2018) Copyright

NOTICES

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GENERAL

Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may not be reflected in this document. Christie reserves the right to make changes to specifications at any time without notice. Performance specifications are typical, but may vary depending on conditions beyond Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages in connection with the performance or use of this material.

WARRANTY

Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your Christie dealer or Christie. In addition to the other limitations that may be specified in Christie’s standard limited warranty and, to the extent relevant or applicable to your product, the warranty does not cover:

a) Problems or damage occurring during shipment, in either direction. b) Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras, DVD players, etc., or use of a product with

any non-Christie interface device.

c) Problems or damage caused by misuse, improper power source, accident, fire, flood, lightning, earthquake or other natural disaster. d) Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service personnel or a Christie authorized repair

service provider.

e) Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed, modifie d, or approved by

Christie for such use.

f) Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such product is protected from precipitation or

other adverse weather or environmental conditions and the ambient temperature is within the recommended ambient temperature set forth in the specifications for such product.

g) Defects caused b y normal we ar and tear or otherwise due to normal aging of a product.

The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or (ii) the required international warranty fee has been paid. The warranty does not obligate Christie to provide any on-site warranty service at the product site location.

PREVENTATIVE MAINTENANCE

Preventative maintenance is an important part of the continued and proper operation of your product. Please see the Maintenance section for specific maintenance items as they relate to your product. Failure to perform maintenance as required, and in accordance with the maintenance schedule specified by Christie, will void the warranty.

REGULATORY

The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment. The product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user’s own expense. CAN ICES-3 (A) / NMB-3 (A)

ENVIRONMENTAL

The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol

means that electrical and electronic equipment, at their end-of-life, should be disposed of separately from regular waste. Please dispose of the product appropriately and according to local regulations. In the European Union, there are separate collection systems for used electrical and electronic products. Please help us to conserve the environment we live in!

SOFTWARE LICENSING AGREEMENT

Agreement

1. This Software License A gr eem ent (the “Agreement”) is a lega l agr eem ent between the end user, either an individual or business entity, (“Licensee”) and Christie Digital Systems USA, Inc . (“Christie”) for the software kn own commercially as Christie® that accompanies this Agreement and/or is installed in the server that Licensee has purchased along with related software components, w hich may include associated media, printed ma te r ials and online or ele c tronic docum entation (all such software and materials are referred to herein, collectively, as “Software” ). If Licensee does not accept the terms of this Agreement, Lic e nsee will retu r n the Software to C hristie in accordance with Christie's standard return policy in place from time to time. BY DOWNLOADING, INSTALLING, ACTIVATING OR USING THE SOFTWARE, THE LICENSEE IS AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT.

2. The Software c ontains third party s oftware programs which require n otic e s and/or additional terms and conditions. Such required third party notices and/or additiona l

terms and conditi ons are located in the a p plication ( this Agreement and using the Software, you are als o acc e pting any such ad ditional terms and conditi ons applicable to the third party sof tware programs. To the extent any license for third party software programs require s an offer to provide sou r ce code for those third party software programs, this Agreement constitutes such an offer. You may request more information or a copy of such source code b y contacting Ch r istie at open.source@christiedigital.com. In conjunction with such request, provide the Christie Produc t Number, the Software version an d the P roduct S erial Number (if applicable). If applicable, a nominal cost to cover s hipping and media charges will be charged.

> Licensing). By accepting

License and Restrictions

1. Ownership of Software: Christie retains title and ownership of all rights, including copyright and all other intellectu a l p r operty rights, in and to the Software and all copies thereof, regardless of form or media. This license is not a sale of any rights in or to th e Software or any copy thereof. Licensee acquires n o r ig ht whatsoever to th e Software except the right to use the Softwar e in accordance with the terms of this License.

2. Grant of Licens e : Christie grants to Licensee a single license providing a nonexclusive and non-transferable right to us e , for personal or internal business purposes, the executable ver s ion of the Software, as long as Licen s ee c om plies with the terms and con ditions of this License. Christie rese r ves all rights not ex pressly granted to Licensee.

3. Copy Restricti ons: Where the Softwa r e is provided for download onto a personal computer or similar device, Licensee may make as many copies of the Software as is reasonably required for Licensee's own use with the Device. Licensee may also make a backup copy of the Software which may be used only for r e installation of th e Software. Where the software is pre-installed on a server, Licensee may keep one copy of the Software solely f or backup or archival purposes. U nauthorized copyin g or distribution of the Software is expressly pr ohibited unless agreed to in writing by Christie. Licens ee must reproduce and include the copyright notice on any backup copy of the Software. Licensee may not r e m ove or alter any propr ietary rights or copyright notice or identification which indicates the ownership of the Software.

4. Use Restrictions: Licensee will not (a) modify, adapt, decompile, dis a s s em ble, reverse engineer, or otherwise attempt to derive the source cod e for the Software , or create derivative works ba s ed on the Softwar e; (b) assign this Agre em ent or redistribute, encumber, sell, transfer, lease, or g r a nt a sublicense of th e Software or the license granted h er e in or otherwise tra nsfer rights to th e Software to any p erson or entity except as and when expres sly permitted by this Agreemen t; ( c ) dir ec tly or indirectly, export or transmit the Softw a r e , either alone or bundled with other s oftware,

to any country to w hich such export or transmission is r estricted by any ap plicable laws without the appropriate prior written consent of th e applicable gover nment entity or department; and (d) publish or oth er wise disclose the S oftware for others to copy. Licensee will make reason a ble ef forts to prevent any unau th or iz ed use of the Software by third parties an d will advise Licensee's employees of the restrictions upon use restrictions he r ein.

5. Upgrades and Update s: While Christie is not re quired to do so, C hristie may provide Licensee with upg r a d es or updates to the Software, in c luding but not limited to files that are delivered to Licensee via online transmission or otherwise to “patch ” or otherwise modify or enh a nce the software program. This A gr eem ent covers any upgrades or updates to the Softwar e that Licensee may obtain from Chris tie or one of its authorized vendors, unless the upgrade or update comes with its own license agreement. If Licensee dec ides not to download or install an upgrade or update provided by Ch r istie, Licensee un de r s tands that this could put the Software at risk to serious security threats or cause the Software to become unstable. Christie may, at its option, cause an upgrade or update to apply automatically.

Maintenance and Support

1. Christie may, in its sole discreti on and without any obligation, provide maintenanc e and support services related to the Software (“Suppor t S er v ic es ”). Support Services ar e governed by Christie’s policies and programs describ ed in materials available from Christie. Any supplementa l software code provided to Licensee as part of the Support Services will be considered part of the Software and subject to the terms and conditions of th is Agreement.

Warranty and Limitation of Liability

1. No W a rr a nties: The Software is provided “as is” and Christie makes no w arranty of any kind with re gard to the Software. Christie will not be lia ble for errors contained in the Software or in connection with the performance or use of th e Software. Christie does not warrant that the Softwar e is free from any defec ts or that it will operate uninterrupted. Christie warrants that the media on which the Sof tware is distributed will be free from defects in ma ter ia ls a nd workmanship under normal use for a period of ninety (90) days from the da te of delivery. Christie will replace any defective media returned to Christie within the ninety (90) day period. The foregoing is L icensee’s sole and exclusive r em e dy for breach of the warranty given pur s uant to this Section . Christie does not ma ke any other wa r r anties, either expr e s s or implied, inclu ding, but not limited to, implied warranties of merchantab ility, fitness for a particular purpose, title and non-in fringement with r eg a rd to the Software.

2. Limitations of Liability: IN NO EVENT WILL CHRISTIE BE LIABLE TO ANY PARTY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUES AND LOST DATA ARISING OUT OF THE USE OF THIS SOFTWARE AND ITS DOCUMENTATION, EVEN IF CHRISTIE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

CHRISTIE SPECIFICALLY DISCLAIMS ANY WARRANTIES OR CONDITIONS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SOFTWARE AND ACCOMPANYING DOCUMENTATION, IF ANY, PROVIDED HEREUNDER IS PROVIDED “AS IS”. CHRISTIE HAS NO OBLIGATION TO PROVIDE MAINTENANCE, SUPPORT, UPDATES, ENHANCEMENTS, OR MODIFICATIONS.

CHRISTIE FURTHER DISCLAIMS ANY AND ALL REPRESENTATIONS RELATING TO THIRD PARTY

SOFTWARE WHICH IS EMBEDDED IN THE SOFTWARE. Some jurisdictions do not allow exclusions or limitations of certain conditions or warranties. Only those exclusions or limitations that are lawful in Licensee’s jurisdiction will apply to Lic ensee

and, in such ins ta nces, Christie’s lia bility will be limited only to the maximum extent permitted by law.

Termination

1. Christie may term inate this Agreem ent at any time and for any reason. Christie may also terminate this A g r ee m ent if the Licens e e b r eaches or is in default of any obligation of Licensee under this Agreement. Upon termination of this Agreement, the Licensee will immediately (i) c e a s e using the Softwar e a nd (ii) uninstall the Software from any personal computers, servers or other devices (to the extent it is installed thereon). The Licens ee’ s obligation un de r this provision will survive the termin ation of this Agreeme nt.

General

1. Notices: Unless otherwise set forth in this Agreement, all notices, or other communications hereunder will be deemed to have been duly given when made in writing and delivered in person, by courier or deposited in the m a il, posta ge prepaid, and registered mail, return r ec eipt requested, and addressed to Licensee at the billing address supplied to C hristie by Licensee, and addres s ed to Christie at Christie Digital Systems USA, Inc., c/o Christie Digital Systems Canada, Inc. at 809 Wellington Street North, Kitchener, Ontario, Canada N2G 4Y7, with a copy (which will not constitu te notice) to Chr istie’s Legal Department at the same address.

2. Severability and Waiver: Any provision of th is Agreement which is held by any court to be unenforceable or invalid will be deemed severed f r om th is Agreement, without affec ting any other provision of this Agreement. No waiver by Christie of any particular default or omission c om mitted by Licensee will affect or impa ir the right of Christie in respec t of any subsequent default or omission of the same or a different kind. No delay or failure by Christie to e xercise any rights in connection with any default or omissi on committed by Lic e nsee will affect or impair Christie’s r ig hts in respect of that particular default or omission or any subsequent defa ult or omission of the same or differ ent kind. In any e vent, time will continue to be of the essence without the necessity of specific reinstatement.

3. Governing Law: This Agreement is governed by the laws of the Sta te of California, without regard to i ts conflict of law pr inciples. Any suit or a c tion arising out of or in connection with this Agreement will be brought in the federal or state courts located in Orange County, State of California. Each of Lic e nsor and Licensee hereby irrevocably submit to the jurisdiction of such courts for the purpos e of such suit or action and expressly and irrevocably waive, to the fullest extent per mitted by law, any obje c tion it may now or hereafter have to the venue of any such suit or a ction in any such cou r t and any such claim that any suit or action has been brought in a n inconvenient forum.

China RoHS Compliance Information

关于中国《电子信息产品污染控制管理办法》的说明

部件名称

有毒有害物质或元素

铅

（Pb）

汞

（Hg）

镉

（Cd）

六价铬

多溴联苯

（

多溴二联苯醚

（

Audio/Video input PCB

System board PCB

Mechanical enclosure*

• Environmentally Friendly Use Period 环保使用期限

The year number in the centre of the label indicates the Envir onmentally Friendly Use Period, which is required to mark on the electronic informa tio n pro d uct sold in China ac cord ing to the China RoHS regulations.

本标志中表示的年数是根据《电子信息产品污染控制管理办法》（2006年2月28日）以及《电子信息产品污染控制标识要求》（2006年11月6日）制定的、适用于在中华人民共和国境内销售的电子信息产品的环保使用期限

• Material Concentration Values Tab le

有毒有害物质含量表

主板

X O O O O O

Part Name

音影输入卡

机械附件

Material Concentration

(

(Cr 6+）

)

PBB）

PBDE）

Note: O: indicates that the concentration value of the partic ul ar hazardous substance contained in all the

homogeneous materials for this part, according to EIP-A, EIP-B, EIP-C, is be low the s tip ulated leve ls in China SJ/T11363-2006.

表示该有毒有害物质在该部件所有均质材料中的含量均在SJ/T11363-2006规定的限量要求以下。 X: indicates that the concentration value of the partic ular hazardous substance contained in all the

homogeneous materials for this part, according to EIP-A, EIP-B, EIP-C, may be abov e the stipulate d levels in China SJ/T11363-2006.

表示该有毒有害物质至少在该部件的某一均质材料中的含量可能超出SJ/T11363-2006规定的限量要求。 * This part uses metallic alloys, whic h may contai n Le ad . 因该部件使用金属合金材料，故可能含有铅。

Taiwan RoHS Compliance Information

台灣限用物質含有情況標示

設備名稱：控制器

Equipment name

型號（型式）： SCO 100 EO

Type designation(Type)

限用物質及其化學符號

Restricted substances and its chemical symbols

單元

Unit

鉛Lead

(Pb)

汞

Mercury

(Hg)

鎘Cadmium (Cd)

六價鉻Hex

avalent chromium

(Cr+6)

多溴聯苯

rominated biphenyls

(PBB)

Polyb

多溴二苯醚

Pol

ybrominated diphenyl ethers

(PBDE)

外殼/Chassis

主機板/System

board PCB

風扇/Fan

電源供應器/Po

wer Supply

機械組件/Mech

anical enclosure

備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。

○ ○ ○ ○ ○ ○

－ ○ ○ ○ ○ ○

○ ○ ○ ○ ○ ○

－ ○ ○ ○ ○ ○

Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted

substance exceeds the reference percentage value of presence condition.

備考2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。

Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of

reference value of presence.

備考3.〝－〞係指該項限用物質為排除項目。

Note 3：The “−” indicates that the restricted substance corresponds to the exemption.

BSMI 甲類警語

“警告使用者:這是甲類資訊產品，在居住環境使用時，可能會造成射頻干擾，在這種情況下，使用者會被要求採取某些適當的對策。”

Content

Agreement ....................................................................................................................... 3

License and Restrictions .................................................................................................... 3

Maintenance and Support .................................................................................................. 4

Warranty and Lim ita tion of Liability ..................................................................................... 4

Termination ..................................................................................................................... 5

General ........................................................................................................................... 5

About this Docume nt ...............................................................................................................11

Document Conventions ....................................................................................................11

Related Documen tation ........................................................................................................11

Important Safeguards ..............................................................................................................12

General Safety Precautions ...................................................................................................12

Power Precautions ...........................................................................................................12

Service Warning ..............................................................................................................12

Getting Started .......................................................................................................................13

Product Overview ....................................................................................................................14

Hardware ...........................................................................................................................14

Prepare Network f or Terra Multicast ..........................................................................................15

Setting up the Sw itc h ..........................................................................................................15

Good Practices ........................................................................................................................17

Identify the Addresses of each Unit .......................................................................................17

MAC Address ......................................................................................................................17

Wall Mode ..........................................................................................................................17

Install and Setup ....................................................................................................................18

Transmitter an d Receiver Ports an d Status Indicators ..............................................................18

Terra Controller P orts and Status Indicators ...........................................................................19

Connecting a com p uter ........................................................................................................19

Computer Requirements ...................................................................................................19

Connecting the C ontroller to the Networ k ...............................................................................19

Resetting TXs and RXs to Factory Defaults .................................................................................21

Terra Startup Assistant ............................................................................................................22

Start the Terra S tartup Assistant on your PC...........................................................................22

Configure a n ew Controller ...................................................................................................23

Configure Associated Devices ................................................................................................25

Assign IP Addresses to Disc overed Devices .............................................................................27

Set a Discovered Device to Us e DHCP ....................................................................................28

View and Delete Messages ....................................................................................................28

Terra Manager ........................................................................................................................29

Installing the Terra Manager .................................................................................................29

Working with Terra Mana ger .................................................................................................29

Logging in to the Terra Man a ger ............................................................................................29

Working in Offline Mode .......................................................................................................30

Change Password for Default Account ....................................................................................31

Main Navigation Panel ..........................................................................................................31

Configuration P age ..............................................................................................................32

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Create a new Display or Display Array ................................................................................32

View Display Arrays .........................................................................................................34

Change a Display Array’s Properties ...................................................................................34

Apply Receivers to a Display Array .....................................................................................34

Display Array Properties .......................................................................................................36

Displays Page .....................................................................................................................36

Create a Layout on a Display or Display Array .....................................................................37

Delete a Group ................................................................................................................42

Create a Multiview Layout .................................................................................................43

Organizing Layouts and Sources ............................................................................................45

Delete a Layout ...................................................................................................................45

Recall a Layout ...................................................................................................................45

Devices Page ......................................................................................................................46

Copy and Paste Configuration ...........................................................................................47

Create Devices in Offline Mode ..........................................................................................48

Saving a List of D evices ....................................................................................................48

Devices Tabs ...................................................................................................................48

Swap a Device ................................................................................................................51

Delete a Device ...............................................................................................................51

EDID Management ...........................................................................................................52

Users Page .........................................................................................................................53

Add a User ......................................................................................................................53

Password Management .....................................................................................................53

Delete a User ..................................................................................................................54

Reset Password ...............................................................................................................54

How to Unlock a Us er ’s Account .........................................................................................54

Global Page ........................................................................................................................55

Configure Controller Settings ............................................................................................56

Enable Controller Redundancy ...........................................................................................56

Restart the Controller .......................................................................................................56

Shut Down the Controller .................................................................................................57

Enable Stringent Security .................................................................................................57

Update Controll er Software ...............................................................................................57

Update the TX/RX firmware ..............................................................................................58

Backup the System ..........................................................................................................58

Restore the System .............................................................................................................59

Reset Configuration .............................................................................................................59

Download Logs ...................................................................................................................60

How to Activate a Lic ense Key ..............................................................................................60

Enable Remote Con tr ol to Terra .........................................................................................62

Addressing Guidelines..............................................................................................................63

Multicast IP Addresses......................................................................................................63

IP Address ..........................................................................................................................63

Dynamic IP Address Assignment ........................................................................................63

Automatic IP A dd r essing ...................................................................................................63

Static (Manual) IP Address Assignment ..............................................................................64

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Reference Information .............................................................................................................65

Importing Device IP Configuration .........................................................................................65

Fast Switch Mode ................................................................................................................65

Videowall Modes ..................................................................................................................65

Delay in Wall Mode ..........................................................................................................66

Multi-viewer Mode ...........................................................................................................67

Genlock Mode .................................................................................................................67

Genlock Scaling Mode ......................................................................................................67

Protocol Ports .....................................................................................................................67

RS-232 ..............................................................................................................................67

RGMII 1000Base-T Interface .................................................................................................68

Multichannel I2S Audio Interface ...........................................................................................68

Ancillary I2S Audio Interface ................................................................................................68

RGMII USB 2.0 interface ......................................................................................................68

Infrared .............................................................................................................................68

Cabling...........................................................................................................................69

HDCP .................................................................................................................................69

Color-space Conversion ........................................................................................................70

HDMI Audio Routing ............................................................................................................70

IR Control ..........................................................................................................................70

Specifications .........................................................................................................................71

Video Operating Modes ............................................................................................................72

Audio Operating Modes ........................................................................................................72

Sample Applications ................................................................................................................73

Transmitters and Receivers M ounting Instruc tions .......................................................................75

RS-232 Cabling .......................................................................................................................76

D-sub 9 Connector Pinout .....................................................................................................76

RS-232 Maximum Cable Length ............................................................................................76

Index ....................................................................................................................................77

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About this Document

This manual provides the details of features, f unctionality, se tup, and operation.

Document Conventions

The following for m at conventions a r e used in this docum e nt to identify special information :

Warning statements identify c onditions or practic e s that could result in personal injur y. Caution statements identify conditions or practices that could resu lt in damage to equipment or loss

of data.

The graphical illus tr a tio ns i n thi s doc um en t ar e for ex amp l e pur po s es only an d t he hardware illustrated may differ from your hardware.

Variable text that is entered by a us e r is italicized in this document (for exa mple, in the text, 6-digit serial number, the 6-digit serial number would be repla c ed by the actual serial nu m ber ) .

Important Safeguards

To prevent person a l injury and to protect the device from dama ge, r ea d a nd follow these safety precautions.

General Safety Precautions

To prevent personal injury and to protect the device from dam a ge, r ea d a nd follow these safety precautions.

Warning! If not avoided, the following could result in death or serious injury.

• SHOCK HAZARD! Disconnec t the produc t fro m AC befor e moving, s ervicing, cleaning, removing components, or opening any enclosure.

• Motors and fans may start without war ning.

Power Precautions

Ensure all power precautions are understood befor e installing the product.

Warning! If not avoided, the following could result in death or serious injury.

• FIRE AND SHOCK HAZARD! Do not operate the system unless cer tified power

Caution! If not avoided, the followin g c ould result in minor or moderate injury.

connections, providing the recommende d voltage, are used.

• FIRE AND SHOCK HAZARD! Do not attempt operation unless the power cord, power socket, and power plug meet the appropriate local rating s tandar ds.

• SHOCK HAZARD! Only use the AC power cord provided with the product or recommended by Christie.

• TR IP OR FIRE HAZARD! P osition all cables where they cannot con ta c t hot surfaces, be pulled, be tr ipped over, or damaged by persons walking on or objects rolling over the cables.

• FIRE HAZARD! Do not u se a power cord, harness, or cable that appears damaged.

• FIRE OR SHOCK HAZAR D ! Do not overload power outlets and extension cords.

• SHOCK HAZARD! Th e AC powe r c ord must be inserte d into an outlet with grounding.

• SHOCK HAZARD! Do not a ttempt operation if the AC supply is not within the specified voltage and pow er r a nge, as specified on the license labe l.

Service Warning

All servicing instructions a r e for use by qualified service per s onnel only. There are no procedu r es , exchange, or parts tha t are ins ide the unit that are intended to be performed by the user.

Unplug all power and power s upply cords from the apparatus bef or e s ervicing.

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Getting Started

The Terra solution is scalable to your needs. Use th e following steps to help get started.

Learn about the Terra’s features and capabilities. Product Overview, page 14 Prepare the netw or k for Terra multic ast. Prepare Network for Terra Multicast, page

3. For ease of identifying all the hardware, attach the MAC

Good Practices, pa ge 17

address to front or rear of each unit. The address can be found on the lab el on the bottom of the unit.

4. Install and setup the equipment. Install and Setup , pa ge 18 Also refer to the Install and Setup G uides.

5. For Controlled System, log in to the Terra Manager. Logging in to the Ter r a Manager, page 29

6. Op tionally, use the Terra Manager to s et up Stringent

Enable Stringent Security, page 57

Security.

7. Use the Terra Manager to set up u s er s . Users, page 53

8. Use the Terra Manager to review global settings. Global, page 55

9. Use the Terra Manager to create Display Arrays. Create a new Display or Display Array, page

10. Use th e T er r a M a nager to add Receivers to the Displ a y

Apply Receivers to a Display Array, page 34

Arrays.

11. Use the Terra Manager to add Transmitters to the Display

Arrays.

Create a Layout on a Display or Display

Array, page 37

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Product Overview

Christie Terra is an AV over IP solution enablin g the transport, p r ocessing and control of audiovisual content, including 4K @60Hz video formats, over 10G Ethernet networks . Built on standardized SDVoE technology, Christie Terra pr ov ides unprecedented perfor ma nce capabilities includin g the delivery of uncompressed, zero-frame latency, artifact-free video over rea dily available and afforda ble 10G components.

For additional information, view the Terra produ c t literature at http://bit.ly/TerraDownloads

Hardware

The Terra solution consists of transmitters, receiv er s, and a con tr oller . Each features f r ont-facing LED indicators prov iding quick status .

Transmitter processes audiovisual sources and control signals to deliver uncompres s ed, zero-frame latency, artifact-free content over 10G network s . The Terra Transmitter su pp or ts video resoluti ons up to 4K@60Hz and accepts multip le content and c ontrol connections , including HDMI 2.0, USB, HDC P 2.2, DisplayPort 1.2, serial RS-232, EDID and more. This powerful and flexible component does not requir e a dditional devices to process signals.

Receiver delivers audiovisual da ta and control from an

SDVoE system to displays an d oth er devices. Benefit from full signa l m a nagement and proc e s s ing including magnification, downscaling, K VM, PiP, image compos iting and multiviewer applicati on. Terra Receiver delivers artifact-free video at resolutions up to 4K@60Hz with zero-frame latency, and device control over standard 10G networks.

Terra Controller provides secure operational contr ol and

management of SDVoE systems.

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Best practice is to no t have DHCP active on the Terra network. The Terra Startup Assistant is used to assign static addresses to the Terra devices.

other AV devices.

Feature

Relevance

Switch

switch between the backplane and all ports.

devices.

IPv4

Addressing format used in SDVoE, future upgradable to I P v6.

IGMPv2

IGMP 2 version multicast protocols support system sc alability.

IGMP Snooping

Essential multica st management activity.

IGMP Querier

Essential multica st management activity.

Prepare Network for Terra Multicast

If you are using a Terra Controller, use the following guide lines to plan you r installation:

• If you are operating on a customer network, pr epa r e a n addressing plan and review it with your IT System Administrator . Include the follow ing topics in the pla n:

− Use of multicast networking

− IP address range, subnet mask, and gateway values for the controller and associated

devices.

• If the network switch is supplied, managed, and operated by the customer’s IT department, review the following with the IT S ystem Administrator:

− The switch requirements including the multicas t a ddress range used.

− The configuration informa tion identified in th e following sections.

Setting up the Switch

The most practical method for preparing a n etwork for a Terra sys tem is to use Layer 2 IG MP V2 Multicast management across one broadcast domain/VLAN.

Non-IGMPv2 multicast management technique s are no t supporte d fo r use with Ter ra.

DHCP address management is popular for desktop PCs because they fr eque ntly migrate and this eliminates configuration tim e for I T staff . Terra Co ntro lle rs, Transmitters and Receivers are network appliances tha t are similar to printers and servers which do not migrate and are better managed using static IP addresses. Use of static IP addresses also reduces the amount of DHCP/DNS network traffic resulting in greater efficiency. A compromise that can be used when network policies dicta te use of DHCP addres s ing is to reserve a block of static IP addresses for use with Terra Tr ansmitters and Receivers and

Set up the network switch with the following ca pabilities an d features enabled:

10G Ethernet

Clock rate per port required for the SDVoE standard.

Full 10G line rate Full data rate supported on the network port through out the network

Non-blocking design

L2/L3 Managed Switch

Switch fabric or backbone of system supports sustained, uninterrupted, full capacity 10G transport of SDVoE content inpu ts and outputs to all

Switch is program m able with VLANs, IGMPv2 multicast and data forwarding features.

Layer 3 switches frequently include a querier.

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Prepare Network

IGMP Fast-Leave

Quick switching between sources when using multicast.

Multicast

Drop Unregistered

Remove unnec es sary traffic fr om the network.

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management.

to aid in system device identification.

Good Practices

Here are some tips to help you quickly install and configure the system .

Identify the Addresses of each Unit

To help identify all the hardwa r e during setup, it is helpful to easily view the MAC address and IP address of each device. Use an easily-removal sticker or tape for this purpose.

Use the Terra Sta r tup Assistant to print the addresses for all discovered de vices. Ref e r to Configure

Associated Devices, page 25.

Two addresses are used per device; each device has two MAC addresses. One is used by the 10G and 1G Ethernet ports together, and the second MAC address is used for USB

An extra MAC address sticker has been supp lie d in a small plastic b ag in the T erra Transmitter and Receiver boxes. This sticke r c an be placed on the front or rear of the unit

MAC Address

Each Transceiver and Receiver device has a MAC address. By default, every device uses its MAC address as the default Host Name. The MAC address is used as the ‘device id’ and used by the API to send and retrieve data from a pa r ticular device.

Wall Mode

Genlock is the only mode available in w all mode. This mode requires the same frame rate for the source (Transmitter) and the output display (Receiver). When there is a mismatch in frame rate, the Transmitter frame rate will be applied to the Receiver, potentially causing issues with the display device.

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Power indicator

1 Power indicator

B-F

Signal and system indicators

2-6

Signal and system indicators

Button (currently unused but can be set

Page, page 46.)

7 Button (currently unused but can be set page 46.)

Switch button to s witch between inputs; or to reset to factory defaults.

8 Button used to copy EDID to Transmitter

DisplayPort 1.2 input port

9 HDMI 2.0 outpu t p or t

HDMI 2.0 input port

10G SFP+ Transceiver for with LC-LC port

10G SFP+ Transceiver with LC-LC port

1G Ethernet (RJ-45) port

USB 2.0 type-A port

USB 2.0 Type-B port

External power port

Analog stereo audio (3.5 mm ster eo minijack) female port

Analog stereo audio (3.5 mm ster eo mini-jack) female port

Serial IR control out (3.5 mm DC mini-jack) female port

Serial IR remote control out (3.5 m m D C mini-jack) female port

Serial IR control in (3.5 mm stereo min ijack) female port

Serial IR remote control in (3.5 mm stereo mini-jack) female port

Serial RS-232 (9Pin DI N ) fema le port

Install and Setup

Refer to the Ins ta ll and Setup manua ls for installation a nd setup instruction s:

• Terra Contr olle r Installation and Setup Manual (020-001433-nn)

• Terra Transmitters and Receivers Setup and Installation Gu ide ( 020-001436-nn)

Transmitter and Receiver Ports and Status Indicators

using Terra Manager, refer to Devices

using Terra Manager, r ef er to Devices Page,

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Install and Setup

Power indicator

LED display for IP address and startup status

Power switch

DisplayPort 1.2 output port (female ) , unused

Serial RS-232 port for connecting to 3rd Party control system

1000BASE-T Ethernet connector for dev ice control and optional access for 3rd Party control system

1000BASE-T Ethernet connector, Unused

USB connectors V2.0, unused

C10

15PinHD output port, unused

C11

DisplayPort 1.2 output port (female), unused

C12

Power supply port ( low voltage)

Terra Controller Ports and Status Indicators

Connecting a computer

To interact with th e Terra system, y ou must connect a computer to the same LA N an d the same subnet address as the c ontroller.

Computer Requirements

A computer used to access the Terra system requires the followin g:

• One Ethernet port

• 64-bit Windows operating system

• .Net Framework 4.5.1 or higher

• 1GB free storage space

• 2GB RAM

Connecting the Controller to the Network

When connectin g a Controller, best prac tices include:

• Use the Terra Startup Ass is tant software to set IP addresses for Terra devices .

• Include the Gateway address for the Controller.

• Apply static IP addresses.

Best practice is to apply static IP addresses to Terra devices. Static addresses are supe rior for managing permanently installed AV devic es and for verifying system configuration, device status, and troubleshooting. DHCP address management is popular for desktop PCs because they frequently migrate and this eliminates configur ati o n tim e for IT s taff . Terr a Controllers, Transmitters, and Receivers are network appliances tha t are similar to printers and servers that do not migrate and are better managed using static IP addresses.

Use of static IP addresses also reduces the amount of DHCP/DN S networ k tr affic resulting in greater efficiency. A compromise that can be used when network policies d ic ta te use of DHCP addre s s ing is to reserve a block of static IP addresses for use with Terra Transmitters and Receivers and other AV devices.

1. Connect a standard CAT6 Ethernet cable to the Ether net CONTROL port (C6) on the Controller and other end to the switc h.

2. Power on the Con tr olle r .

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Install and Setup

3. Review the front panel display , and verify the Controller’s MAC address is displayed.

When the Controller is configured, the Controller’s IP address is displayed.

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Read all the instructions before starting the reset process since power needs to be applied while a button is continually pressed.

Resetting TXs and RXs to Factory Defaults

Use the SWITCH button (Transmitter) or COPY EDIT button (Receiver) to reset a device to the factory settings. Refer to Transmitter and Receiver Ports and Status Indicators, page 18).

To reset the Transmitters and Receivers:

1. Unplug the device to p ower off the un it.

2. Perform one of th e following:

-To reset a Transmitter, press and hold the SWITCH button.

-To reset a Receiver, press an d hold the COPY EDID button.

3. While continuing to hold the button in , plug in the device to power on the unit. Continue holdin g the button until both the RX/TX LEDs f lash green. This may take 20-30 seconds.

4. Release the button.

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If you are using a Controller, using the Terra Startup Assistant to configure the Controller is a mandatory step for setting up your system.

Terra Startup Assistant

The Terra Startup Assistant is available from the Terra Man a ger sign in pagehttp://bit.ly/2xzkCYc.

To configure a c ontroller, you need to connect a Controller, a management PC (or other Windows-

based device), and all associated devices to the same LAN.

A new Terra Con tr oller shipped from the factory will be configured for DHCP addressing. Terra Startup Assistant is used to discover the Controller on th e network and create a networ k s c heme for the Terra System.

The Terra Startup Assistant is used to:

• Configure the Contr oller (Configure N ew Controller tab)

− Display the MAC Address for all controllers con nected to the same network as the PC.

− Set/display the Controller name.

− Assign the network settings f or the Controller.

A DHCP server is not recommended for use to address Terra devices. Best practice is to apply static IP addresses to Terra devices.

− Set/display the time zone.

− Optionally, set redundanc y for the Controller

• Configure associated devices (C onfigure Devices tab)

− Connect to a controller.

− Specify a range of devices to configure.

− Automatically assign IP addr e s s e s to the connected devices from the list of available

addresses.

By default the Terra Controller is ready for DHCP address management. If a DHCP server is present on the network, it will assign an address to the Terra Controller. Best practice is to manage the Terra system using static addresses assigned using the Terra Startup Assistant.

Start the Terra Startup Assistant on your PC

The Controller must be connected to the same broadc as t domain, subnet, and gateway as the device running the Terra Startup Assistant.

1. From the Terra Manager sign in page, click L a unch Terra Startup A ssistant.

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Terra Startup Assistant

When the software starts, the following is displayed:

Configure a new Controller

A new Terra Con tr oller shipped from the factory will be configured for DHCP addressing. Terra Startup Assistant is used to discover the Controller and assign the IP address and name.

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Terra Startup Assistant

If your network uses an active DHCP server, make sure any static IP addresses do not conflict with any addresses assigned by the DHCP server.

The Configure Ne w Controller tab is used to configure a new Controller.

1. On the Configu r e New Controller tab, click Configure next to the Controller you wan t to configure.

2. Configure the initial controller settings as follow s :

Controller IP Address The Internet Protocol version 4 address for the node. The valid format is:

Controller Subnet Mask The sub ne t mask for the network addre s s . Controller Gateway The node on the network that the network software uses when an IP address doe s

Controller Name User-defined name for the Controller. Controller Time Zone Sets the time zone for the controller.

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nnn.nnn.nnn.nnn.

not match any other routes in the routing table.

+ 55 hidden pages

Christie Terra User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Agreement

License and Restrictions

Maintenance and Support

Warranty and Limitation of Liability

Termination

General

About this Document

Document Conventions

Related Documentation

Important Safeguards

General Safety Precautions

Power Precautions

Service Warning

Getting Started

Product Overview

Hardware

Prepare Network for Terra Multicast

Setting up the Switch

Good Practices

Identify the Addresses of each Unit

MAC Address

Wall Mode

Install and Setup

Transmitter and Receiver Ports and Status Indicators

Terra Controller Ports and Status Indicators

Connecting a computer

Computer Requirements

Connecting the Controller to the Network

Resetting TXs and RXs to Factory Defaults

Terra Startup Assistant

Start the Terra Startup Assistant on your PC

Configure a new Controller