Christie FHQ841-T User Manual

FHQ841-T LCD Panels

User Manual

020-000735-01

FHQ841-T LCD Panels

User Manual

020-000735-01

NOTICES

COPYRIGHT AND TRADEMARKS

Copyright ©2014 Christie Digital Systems USA Inc. All rights reserved.
All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.

GENERAL

Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may
not be reflected in this document. Christie reserves the right to make changes to specifications at any time without notice. Performance
specifications are typical, but may vary depending on conditions beyond Christie's control such as maintenance of the product in
proper working conditions. Performance specifications are based on information available at the time of printing. Christie makes no
warranty of any kind with regard to this material, including, but not limited to, implied warranties of fitness for a particular purpose.
Christie will not be liable for errors contained herein or for incidental or consequential damages in connection with the performance or
use of this material. Canadian manufacturing facility is ISO 9001 and 14001 certified.

WARRANTY

Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your
Christie dealer or Christie. In addition to the other limitations that may be specified in Christie’s standard limited warranty and, to the
extent relevant or applicable to your product, the warranty does not cover:

a. Problems or damage occurring during shipment, in either direction.
b. Projector lamps (See Christie’s separate lamp program policy).
c. Problems or damage caused by use of a projector lamp beyond the recommended lamp life, or use of a lamp other than a Christie

lamp supplied by Christie or an authorized distributor of Christie lamps.

d. Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras,

DVD players, etc., or use of a product with any non-Christie interface device.

e. Problems or damage caused by the use of any lamp, replacement part or component purchased or obtained from an

unauthorized distributor of Christie lamps, replacement parts or components including, without limitation, any distributor offering
Christie lamps, replacement parts or components through the internet (confirmation of authorized distributors may be obtained
from Christie).

f. Problems or damage caused by misuse, improper power source, accident, fire, flood, lightening, earthquake or other natural

disaster.

g. Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service

personnel or a Christie authorized repair service provider.

h. Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been

designed, modified or approved by Christie for such use.

i. Problems or damage caused by use of a projector in the presence of an oil-based fog machine or laser-based lighting that is

unrelated to the projector.

j. For LCD projectors, the warranty period specified in the warranty applies only where the LCD projector is in “normal use” which

means the LCD projector is not used more than 8 hours a day, 5 days a week.

k. Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such

product is protected from precipitation or other adverse weather or environmental conditions and the ambient temperature is

within the recommended ambient temperature set forth in the specifications for such product.
l. Image retention on LCD flat panels.
m.Defects caused by normal wear and tear or otherwise due to normal aging of a product.

The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not
apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office
in the country where the end user is located or (ii) the required international warranty fee has been paid.

The warranty does not obligate Christie to provide any on site warranty service at the product site location.

PREVENTATIVE MAINTENANCE

Preventative maintenance is an important part of the continued and proper operation of your product. Please see the Maintenance
section for specific maintenance items as they relate to your product. Failure to perform maintenance as required, and in accordance
with the maintenance schedule specified by Christie, will void the warranty.

REGULATORY

The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial
environment. The product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of the product in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at the user’s own expense.

CAN ICES-3 (A) / NMB-3 (A)

이 기기는 업무용 (A 급 ) 으로 전자파적합등록을 한 기기이오니 판매자 또는 사용자는 이점을 주의하시기 바라며 , 가정 외의 지역에서
사용하는 것을 목적으로 합니다 .

Environmental

Theproductisdesignedandmanufacturedwithhigh‐qualitymaterialsandcomponentsthatcanberecycledandreused.

This symbol means

thatelectricalandelectronicequipment,attheirend‐of‐life,shouldbedisposedofseparatelyfromregularwaste.Pleasedisposeoftheproduct
appropriatelyandaccordingtolocalregulations.IntheEuropeanUnio n,thereareseparatecollectionsystemsforusedelectricalandelectronic
products.Pleasehelpustoconservethe

environmentwelivein!

Addendum

Translated copies of this document are provided on the CD in the back of this document. The CD may
also contain additional product documentation. Read all instructions before using or servicing this
product.

本文档的翻译副本在本文档背面的CD 上提供。该CD 中还可能包含其他产品文
档。使用或维修本产品之前请务必阅读所有说明。

文件背面的光碟提供了本文件的翻譯副本。這張光碟可能另外包含其他產品文
件。請先閱讀所有指示再使用或送修本產品。

LeCDaudosdecedocumentcontientdestraductionsdecelui‐cidansdifférenteslangues.CeCDpeutégalement
contenirdeladocumentationsupplémentairesurleproduit.Liseztouteslesinstructionsavantd'utiliserou
d'entretenirceproduit.

Übersetzte Versionen dieses Dokuments werden auf der CD auf dem Vorsatzblatt dieses Dokuments
bereitgestellt. Die CD kann auch zusätzliche Produktdokumentation enthalten. Bitte lesen Sie diese
Anweisungen vor der Verwendung dieses Produkts oder vor der Ausführung von Wartungsarbeiten am
Produkt.

Le copie tradotte di questo documento sono fornite sul CD, sul retro di questo documento. Il CD
potrebbe anche contenere altra documentazione sul prodotto. Si prega di leggere tutte le istruzioni
prima di utilizzare questo prodotto o sottoporlo a manutenzione.

このドキュメントの翻訳版がこのドキュメントの裏面の CD で提供されています。CD に
は追加の製品マニュアルも収められています。この製品を使用したり、機能させたりす

る前に、すべての指示をお読みください。

이 문서의 번역된 사본이이 문서 후면의 CD 에서 제공됩니다 . 이 CD 에는 추가제품 설명
서가포함되어있을수 있습니다 . 이 제품을 사용하거나 수리하기 전에 모든 지침을 확인

하십시오 .

Copias traduzidas deste documento são fornecida no CD contido na parte de trás deste documento. O
CD pode conter documentação adicional do produto. Leia todas as instruções antes de usar ou prestar
serviço com este produto.

Переводданногодокументапредставленнакомпакт-дискенаоборотнойстороне
документа.Компакт-дискможеттакжесодержатьдополнительнуюдокументациюпо

продукту.Передиспользованиемилиобслуживаниемпродуктаознакомьтесьсовсеми
инструкциями.

Las copias traducidas de este documento se proporcionan en el CD que se encuentra en la parte
trasera. En el CD también puede encontrar documentación adicional del producto. Lea todas las
instrucciones antes de utilizar o realizar el mantenimiento de este producto.

Перекладеніекземплярицьогодокументамістятьсянакомпакт-диску,якийдоданодо
цьогодокумента.Накомпакт-дискуможетакожбутидодатковадокументаціядо

виробу.Першніжкористуватисявиробомабойогообслуговувати,прочитайтевсі

інструкції.

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Target Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Textual and Graphic Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Description, Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Key Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Controls and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Display at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Input Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Remote Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Notes on Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Notes on Remote Control Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Ambient Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Ambient Heat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Ventilation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Mounting the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connections to the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting a Control System or PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

RS232 Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connecting Source Components to the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

DisplayPort Source Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

HDMI and DVI-D Source Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

RGBHV (VGA) Source Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Turning on the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Avoiding Image Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Changing the OSD Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Enabling the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting the Touch Screen Controller Host Computer to the Display . . . . . . . . . .25

Touch Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

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Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Requirements (Multi-Touch Operation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Requirements (Single-Touch Operation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the On-Screen Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Picture Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Picture Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Black Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Sharpness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Screen (VGA source) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Auto Adjustment (VGA source) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Image Position (VGA source) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Size (VGA source) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Phase (VGA source) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Color Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Red/Green/Blue Gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Movie Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Picture Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

What are “color points?” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Sound Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

EQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Sound Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

OSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

OSD Turn off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

OSD Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Setup Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Power Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Setup Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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Maintenance and troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

External control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Serial Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

RS232 Connection and Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Command and Response Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Serial Command List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Signal compatibility / Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

OSD functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Touch panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Supported Timings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

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Introduction

i

This manual describes how to install, set up and operate the FHQ841-T LCD P anels. Throughout this
manual, the FHQ841-T LCD Panels are referred to collectively as the “display.”

Target Audience

The manual helps end users get the most out of the display, and every effort has been made to
ensure that this manual is accurate as of the date it was printed. However, because of ongoing
product improvements and customer feedback, it may require updating from time to time.

Textual and Graphic Conventions

The following conventions are used in this manual, in order to clarify the information and
instructions provided:

• Remote and built-in keypad button identifiers are set in upper-case bold type; for example, 
“Press MENU to return to the previous menu.”

In addition to these conventions, underlining, boldface and/or italics are occasionally used to
highlight important information.

A carriage return must be used after each command or string.

Description, Features and Benefits

The FHQ841-T LCD Panel represents the cutting edge of direct-view LCD technology.
They combine ultra-high resolution and unparalleled image quality with configurable I/O in a large-

format display for a wide range of digital signage and control-room applications.

Key Features and Benefits

The display offers these key features and benefits:

• Full-HD Native Resolution: 3840 x 2160 (16:9 Native Aspect Ratio)

• High Brightness: Up to 260 nits

• Ultra-wide 178-degree Viewing Angle

• Display Port 1.1a, HDMI1.4b and DVI-D Inputs with High-bandwidth Digital Content Protection
(HDCP)

• Direct LED Backlight with active ambient light sensor to adjust backlight automatically

• Touch Capability:

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• Precise, highly responsive touch technology

• High touch sensitivity–no pressure required

• Any touch: finger, gloved hand or pointer

• Windows 7 and 8 compliant

• USB: one cable for power and communications

Parts List

Your display is shipped with the following items.

• FHQ841-T LCD Panel

• Remote Control Unit and battery

• VGA Cable (Length 1800mm)

• DVI-D Cable (Length 1800mm)

• RS232 Cable (Length 1800mm)

• USB Cable (Length 3000mm)

Introduction

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Controls and Functions

?

?

?

A

B

C

Display at a Glance

The illustration below shows the key display components, and the paragraphs that follow describe
them.

MAIN POWER SWITCH

A

Connects or disconnects the display panel from the AC power source.

IR Receiver / POWER STATUS LED

B

Lights orange to indicate that the display is:
Green—On
Red—Standby (ECO/Normal Mode)
Red—Power Save (ECO Mode)
Amber—Power Save (Normal Mode)

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Controls and Functions

KEYPAD

C

You can use the keypad instead of the remote control unit to operate the on-screen disp lay (OSD) cont rols.
The keypad operates as follows:

On/Standby ( )
Press once to toggle from standby mode to on mode.
Press it again to return to standby mode.

? (SOURCE)

To select a source, press the ?(SOURCE) button repeatedly (with no menus visible on-screen).
When a menu is visible on-screen, this button operates identically to the up-arrow.

?

When a menu is visible on-sc reen, t his button ope rat es id entically to the down-arrow button on the display
remote control unit.

+

Press this button to increase the volume.
When a menu is visible on-screen, this button operates identically to the right-arrow (or SEL) button on the

display remote control unit.

-

Press this button to decrease the volume.
When a menu is visible on-screen, this button operates identically to the left-arrow button on the display

remote control unit.

M (MENU)

Press this button to display the on-screen display (OSD), or to exit the on-screen display (OSD) and return
to the previous one.

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