Christie FHD553-XE-HR, FHD553-XE-R User Manual

User Guide

020-001198-04

FHD553-XE-R and FHD553-

XE-HR LCD Panels

NOTICES

Cop

All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.

GENERAL

Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may not be reflected in this document. Christie reserves the right to make changes to specifications at any time without notice. Performance specifications are typical, but may vary depending on conditions beyond Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages in connection with the performance or use of this material. Manufacturing facilities in Canada and China are ISO 9001 certified. Manufacturing facilities in Canada are also ISO 14001 certified.

WARRANTY

Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your Christie dealer or Christie. In addition to the other limitations that may be specified in Christie’s standard limited warranty and, to the extent relevant or applicable to your product, the warranty does not cover:

Problems or damage occurring during shipment, in either direction.

Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras, DVD players, etc., or use

of a product with any non-Christie interface device.

Problems or damage caused by misuse, improper power source, accident, fire, flood, lightning, earthquake, or other natural disaster.

Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service personnel or a Christie

authorized repair service provider.

Use of third party product enclosures for environmental protection during outside use must be approved by Christie.

Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed, modified or

approved by Christie for such use.

Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such product is protected from

precipitation or other adverse weather or environmental conditions and the ambient temperature is within the recommended ambient temperature set forth in the specifications for such product.

Image retention on LCD flat panels.

Defects caused by normal wear and tear or otherwise due to normal aging of a product.

The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or (ii) the required international warranty fee has been paid.

The warranty does not obligate Christie to provide any on site warranty service at the product site location.

PREVENTATIVE MAINTENANCE

Preventative maintenance is an important part of the continued and proper operation of your product. Failure to perform maintenance as required, and in accordance with the maintenance schedule specified by Christie, will void the warranty.

REGULATORY

The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment. The product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user’s own expense.

CAN ICES-3 (A) / NMB-3 (A)

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ENVIRONMENTAL

The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol

and electronic equipment, at their end-of to local regulations. In the European Union, there are separate collection systems for used electrical and electronic products. Please help us to conserve the environment we live in!

-life, should be disposed of separately from regular waste. Please dispose of the product appropriately and according

means that electrical

Content

Package handling..................................................7

Unpacking the panel................................................. 7

Inspecting the displa

Handling and mounting guidelines for extreme narrow bezel series panels................9

Cleaning the panel...................................................9

Key features...................................................... 9

Parts list........................................................10

Product documentation...............................................10

Related documentation.............................................11

Important safeguards................................................11

General safety precautions...........................................11

Remote Power Rack Shelf safety warnings.................................12

y panel.............................................8

Controls and functions.............................................13

Display at a glance..................................................13

Input panel...................................................... 14

Remote control unit.................................................15

Installing a display panel........................................... 17

Inserting batteries in the remote control....................................17

Operating the remote control...........................................17

Locking or unlocking the remote control.................................. 18

Mounting a display panel..............................................18

Securing an LCD display panel to an adjacent panel.............................18

Connecting signal to the display panel......................................19

Installing and configuring the Remote Power Rack Shelf ..........................19

Required tools.................................................. 19

Mounting the Remote Power Rack Shelf...................................20

Inserting the power modules into the Remote Power Rack Shelf....................20

Connecting the LCD display panel power cables to the Remote Power Rack Shelf.........20

Logging in to the Remote Power Rack Shelf web interface....................... 21

Changing the IP address of the Remote Power Rack Shelf....................... 21

Changing the time on the Remote Power Rack Shelf...........................22

Setting the temperature units.........................................22

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Content

Resetting the breakers.............................................22

Connecting a displa

y panel to a control system or a computer.......................23

Creating an RS232 connection........................................ 23

Creating an Ethernet connection.......................................23

Creating an IR extender connection.....................................23

Connecting source components to a display panel.............................. 24

Connecting a DisplayPort source.......................................24

Connecting an HDMI or a DVI-D source...................................24

Connecting a VGA source............................................25

Creating a video wall................................................ 25

Connecting video by daisy-chaining display panels............................25

Connecting an RS232 or an Ethernet controller to a video wall in landscape orientation.....26

Connecting an RS232 or an Ethernet controller to a video wall in portrait orientation.......27

Turning on the display panel............................................27

Avoiding image retention..............................................28

Configuring the on-screen display....................................29

Setting the on-screen display transparency.................................. 29

Changing the location of the on-screen display................................29

Setting the size of the on-screen display....................................29

Rotating the on-screen display.......................................... 29

Changing the on-screen display language................................... 30

Configuring the on-screen display timeout...................................30

Changing the behavior of the power LED....................................30

Changing the date and time ........................................... 30

Scheduling when the display is on........................................30

Adjusting the image............................................... 32

Changing the image preset............................................ 32

Modifying the brightness..............................................32

Changing the contrast................................................33

Sharpening the image................................................33

Changing the saturation ..............................................34

Adjusting the hue of the image..........................................34

Changing the backlight...............................................35

Changing the gamma settings...........................................35

Calibrating the image................................................35

Setting the color temperature...........................................35

Selecting the flesh tone...............................................36

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Content

Updating display settings...........................................37

Configuring the display settings..........................................37

Changing the aspect ratio........................................... 37

Setting the zoom level............................................. 37

Enabling Auto Scan............................................... 37

Selecting a source................................................38

Enabling picture-in-picture mode.......................................38

Configuring advanced settings.......................................... 39

Turning on auto adjustment..........................................39

Correcting the image position (VGA sources)............................... 39

Updating the clock (VGA sources)...................................... 39

Adjusting the phase (VGA sources)..................................... 39

Changing VGA ADC settings..........................................40

Enabling IRFM.................................................. 40

Setting the baud rate..............................................40

Enabling Smart Light Control......................................... 40

Choosing a Wake Up From Sleep mode...................................41

Configuring Ethernet settings.........................................41

Updating Multi-Display Control settings...................................42

Updating Anti-tearing settings.........................................43

Obtaining the temperature and fan status................................. 44

Enabling DisplayPort Multi-Stream Transport (MST)........................... 44

Disabling the OPS Always Powered setting.................................44

Performing a factory reset...........................................44

Reading the system status.............................................45

Recommended low-light image settings.....................................45

Troubleshooting..................................................46

The display does not turn on........................................... 46

No picture appears on the display........................................ 46

The remote control does not work........................................47

The image geometry is incorrect.........................................47

The content is jittery or unstable.........................................47

The image is too bright or lacks definition................................... 48

The image appears washed out..........................................48

The image is too dark................................................48

Images from the HDMI source do not display.................................48

Computer images do not display correctly...................................49

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Content

Specifications....................................................50

Physical specifications................................................50

Power requirements.................................................51

Environmental specifications............................................52

Supported timings..................................................53

Overall dimensions..................................................55

Regulatory.......................................................55

Safety....................................................... 55

Electro-magnetic compatibility........................................ 55

Environmental.................................................. 56

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Package handling

Learn how to remo

ve the display panel from the packaging and how to handle the display panel.

Unpacking the panel

Learn how to remove the panel from the packaging.

Each LCD panel is packed inside a box carton. To protect the panel during transportation, additional packing material has been placed within the carton.

1. Before unpacking, prepare a stable, level, and clean surface near a wall outlet.

Set the box in an upright position and pull out the white carton locks.

3. Lift up the top cover carton.

4. Remove the ESD bag before removing the display from the bottom tray carton.

5. Remove any additional packaging, such as protective stickers, from the display panel.

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Inspecting the display panel

Package handling

Conduct an inspection on the displa

y panel and verify the panel functions as expected before

unpacking.

If any damage is identified, or the panel does not function as expected, contact Christie Technical Support.

1. Tear off the sticker for a small opening on the right bottom corner at the back of the display panel (A).

2. Pull the power cable through the packaging.

Connect the power cord to a power source and turn on the display panel.

For AC models, pull out the extended power cable and connect it to an AC power cord.

For DC models, pull out the DC power cord.

When connecting to a power source for the first time, the display panel automatically cycles through test patterns for 15 minutes (only).

4. As the display panel is cycling through the test patterns, inspect the display.

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Package handling

Handling and mounting guidelines for extreme narrow bezel series panels

ollow these best practices when handling and mounting extreme narrow bezel panels.

Notice. If not a

• When moving the panel, always use the handles. Do not carry the panel by the frame.

• Do not twist, bend, or tilt the panel.

• Do not apply excessive force to the sides of the bezel when mounting the panel or pushing into its locked position.

• Always handle the display panel from the sides or handles.

Follow the following guidelines before removing the panel from the packaging.

•

To verify normal operation before handling, power on the panel in the packaging.

• Always use the handles to pick up and carry the panel.

• Leave the panel in the box until the mount is on the wall and you are ready to install the panel.

• To avoid putting undue stress on the panel when mounted, make sure the mount is square, flat, and level.

• Do not rest panels on top of a lower panel.

• When inserting the panel into the wall, pay close attention to adjacent panels.

• Make sure there is a minimum of 0.5 mm between mounted panels to allow for thermal expansion.

voided, the following could result in property damage.

Cleaning the panel

Learn how to clean the display panel.

After disconnecting the power cable, wipe contaminated parts and each part of the product screen lightly with a dry and soft cloth.

Do not use a liquid, spray cleaners, or any abrasive cleaners to clean the LCD panel.

Washing with various cleaning agents, brighteners, abrasives, waxes, benzene, alcohol, solvent, surface active agent, may damage the surface of the product.

Key features

Learn the key features of the display panel.

• Full-HD native resolution: 1920x1080 (16:9 native aspect ratio)

• High brightness: FHD553-XE-R - up to 500 nits; FHD553-XE-HR - up to 700 nits

• 178-degree viewing angle

• DisplayPort 1.2, HDMI 1.4 and DVI inputs with High-bandwidth Digital Content Protection (HDCP)

• DisplayPort 1.2 output to support daisy-chaining UHD content (3840x2160) up to 16 display panels, regardless of which digital input connector is used first

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Package handling

• Video wall resolution up to 3840x2160 (UHD)

•

Displays native 4K content at 60 Hz on a 2x2 video wall for sources that support Multi-Stream Transport (MST)

Multi-Stream Transport (MST) requires a video card that supports this feature and DisplayPort

1.2.

• Video signal looping

•

Direct LED backlight

• Video Wall Toolbox 2.0 software simplifies the set up of a large video wall, with up to 100 displays, using a Windows PC

• Portrait and Landscape compatible

• OPS slot

Parts list

Your display panel is shipped with the following items. If any items are missing or damaged, contact your dealer.

• Remote control unit and batteries

• DC daisy-chain power cable

• DisplayPort cable—1.8m

• RS485 communications cable—2m

• Joint metal plate kit

• IR extender cable

• Spacer tool—Qty 2 (P/N: 003-006724-XX)

Product documentation

For installation, setup, and user information, see the product documentation available on the Christie website. Read all instructions before using or servicing this product.

1. Access the documentation from the Christie website:

• Go to this URL:http://bit.ly/2qE1vrw.

• Scan the QR code using a QR code reader app on a smartphone or tablet.

2. On the product page, select the model and switch to the Downloads tab

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Important safeguards

To prevent personal injury and to protect the device from damage, read and follow these safety precautions.

General safety precautions

Observe these important safety rules to avoid personal injury or damage to the product.

Warning! If not a

• A minimum of two people or appropriately rated lift equipment is required to safely lift, install, or move the product.

• Do not drop the product.

• Do not apply excessive force to the sides of the bezel when mounting the panel or pushing into its locked position.

• Always handle the product on the opposing corners of the bezel to avoid direct contact with the glass.

• TIP HAZARD! When shipping a panel, use the provided packing materials and secure to a pallet.

• When moving the panel, always use the handles. Do not carry the panel by the frame.

Caution! If not a

• Do not tilt the product more than ±15 degrees.

• Use the handles when moving the shipping package.

• Do not twist, bend, or tilt the panel.

Notice. If not a

• Only clean the components with Christie approved products.

voided, the following could result in death or serious injury.

voided, the following could result in minor or moderate injury.

voided, the following could result in property damage.

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Package handling

Remote Power Rack Shelf safety warnings

o prevent personal injury and to protect the device from damage, read and follow these safety

precautions.

Warning! If not a

• This product must be installed within a restricted access location not accessible by the general public.

• SHOCK HAZARD! Disconnect the product from AC before installing, moving, servicing, cleaning, removing components, or opening any enclosure.

• A minimum of two people or appropriately rated lift equipment is required to safely lift, install, or move the product.

• A certified electrician must be present during installation to ensure the installation meets the local electrical code.

• Install the product near an easily accessible AC receptacle.

• Hazardous voltages are present at power system inputs. The DC output, though not dangerous in voltage, has a high short-circuit current capacity that may cause severe burns and electrical arcing.

• SHOCK HAZARD! Power supply uses double pole/neutral fusing.

• Before working with live power systems, remove all metallic jewelry (such as watches, rings, metal rimmed glasses, or necklaces) and wear safety glasses with side shields at all times during the installation.

• Motors and fans may start without warning.

• Use insulated hand tools while working on live power systems.

voided, the following could result in death or serious injury.

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Controls and functions

Learn about the v

arious parts and functions of the LCD panel.

Display at a glance

Learn about the key display components.

A Handles—

panel edges.

B Main power interface—Connects or disconnects the display panel from the power source.

C Status LED/IR receiver—Lights orange to indicate that the display is in standby mode; blinks

orange if no input signal is present; off if the main power switch is set to Off.

The IR receiver receives commands from the IR remote control.

D Keypad—You can use the keypad instead of the remote control unit to operate the on-screen display

(OSD) controls. The keypad operates as follows:

• On/Standby—Press once to toggle from Standby mode to On mode. Press it again to return to

• SOURCE—To select a source, press the SOURCE button repeatedly (with no menus visible on-

• Right key—When a menu is visible on-screen, this button operates identically to the right-arrow

• Left key—When a menu is visible on-screen, this button operates identically to the left-arrow

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Always use the handles when carrying the display. Do not touch or hold the screen face or

Standby mode.

screen).

(or ENTER) button on the display remote control unit.

button on the display remote control unit.

Controls and functions

• Up and down keys— up and down-arrow buttons on the display remote control unit.

• MENU/EXIT—Press this button to access the on-screen display (OSD) controls, or to exit the current menu and return to the previous one.

When a menu is visible on-screen, these buttons operate identically to the

Input panel

Learn the components of the displa

A Power Input (52 VDC)—Connect the displa

C Kensington Lock Slot—For use with a Kensington lock (sold separately) for securing the display

panel.

D DP Out (OPS)—A DisplayPort 1.2 and HDCP-compliant digital video output for sharing content

coming from an OPS module.

E RS485 Out—A female, 8-pin RJ-45 connector that connects to the next display panel in a video wall.

For more information about creating a video wall, see Creating a video wall (on page 25).

y input panel.

y panel to power here.

F RS485 In—A female, 8-pin RJ-45 connector that connects to the next video source. For more

information about creating a video wall, see Creating a video wall (on page 25).

G RS232 In—A female, 9-pin D-sub connector for interfacing with a PC or a home theater automation

or control system.

H Ethernet—An RJ-45 connector for connecting to a computer or a home theater system over a wired

Ethernet network.

I DP Out—DisplayPort 1.2 and HDCP-compliant digital video output for connecting the display panel to

the next display panel in a video wall. This output can be used with DP, HDMI or DVI inputs. For more information about creating a video wall, see Creating a video wall (on page 25).

J IR In—An IR receiver sensor that sends information from an infrared remote control to another

device by receiving and decoding signals.

K VGA In—VESA-standard analog video input for connecting a personal computer or another analog

video source.

L DVI 1 In (HDCP-compliant)—VESA-standard digital video input for connecting DVI sources.

M HDMI 1, 2—Two HDCP-compliant digital video inputs for connecting HDMI or DVI sources.

N DP In—DisplayPort 1.2 and HDCP-compliant digital video input for connecting DisplayPort sources.

O OPS slot—An optional OPS slot for connecting an OPS module (sold separately) to display content.

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Remote control unit

Learn the functions of the remote control.

Controls and functions

A Power—

B INFO—Provides source and resolution information.

C Sources

D Display options

E P-Source—Selects the secondary sub-source.

F Swap—Swaps the main and PIP source.

G Navigation buttons

Turns the display panel on or off.

• VGA—Selects the VGA source.

• DVI—Selects the DVI source.

• HDMI 1—Selects the HDMI source 1.

• HDMI 2—Selects the HDMI source 2.

• P-Position—Selects the PIP position.

• DISPLAYPORT—Selects the DisplayPort source.

• PIP—Turns the PIP feature on or off.

• OPS—Selects the OPS source.

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• MENU—Opens the monitors on-screen menu system. If the menu is already open, pressing this button selects the previous submenu.

• Arrow Keys—Na

vigate through submenus and settings.

H ENTER—Selects highlighted menu choices.

I EXIT—Closes the menu system.

J Image adjustments

• SCALING—Selects each aspect ratio in sequence: Full Screen, Native, Letter Box and 4:3.

• BRIGHT—Adjusts the brightness.

• CONTRAST—Adjusts the contrast.

• AUTO—Automatically adjusts the VGA source.

• SOURCE—Selects each source in sequence.

Controls and functions

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Installing a display panel

Learn how to install and configure the displa

Christie recommends that the ambient temperature around a display panel or a video wall remain constant and below 40 degrees Celsius (104 degrees Fahrenheit). Ensure the display panel or video wall is kept away from heating and air conditioning vents.

If you are mounting a display panel in an enclosure, ensure sufficient space is left on all sides between it and surrounding objects. Doing so allows heat to disperse, and helps to maintain the proper operating temperature. If you are mounting a display panel close to a wall, or are using an OPS module, active cooling may be required to remove heat and maintain an ideal ambient temperature.

For thin installations or to mount the display close to a wall, remove the handles after hanging the display on the extending wall mount by turning the handles counter-clockwise.

y panel and the remote control.

Inserting batteries in the remote control

Learn how to install batteries in the remote control.

Before you insert batteries in the remote control, consider the following:

• Ensure that the battery polarities are correct.

• Do not mix an old battery with a new one or mix different types of batteries together.

• Do not expose batteries to excessive heat such as sunlight or fire.

If you will not use the remote control for a long time, consider removing the batteries to avoid damage from battery leakage.

1. On the back of the remote control, press down on the tab on the cover and pull the cover up.

2. Insert the batteries. Ensure that the polarities correctly match the + and - markings inside the battery compartment.

3. Insert the lower tab of the cover into the opening, and press down on the cover until it clicks in place.

Operating the remote control

Consider the following when using the remote control.

• Verify that nothing is obstructing the infrared beam between the remote control and the IR receiver on the display panel.

• If the effective range of the remote control decreases, or it stops working entirely, replace the existing batteries with new ones.

• If necessary, use an IR extender to move the IR receiver to a more convenient place. For more information, see Creating an IR extender connection (on page 23).

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Installing a display panel

• If the infrared remote sensor is exposed to bright sunlight or fluorescent lighting, the remote control might become unresponsiv

• Ambient conditions might impede the operation of the remote control. If this occurs, point the remote control directly at the display panel and repeat the desired operation.

Locking or unlocking the remote control

Lock or unlock the remote control buttons to prevent unauthorized individuals from changing the display settings.

1. On the remote control, press ENTER > ENTER > EXIT > EXIT > ENTER > EXIT to lock the remote control.

2. To unlock the remote control, enter the same sequence of commands.

Mounting a display panel

Use only the approved wall-mount kit designed for your display panel.

Caution! If not a

• TIP HAZARD! Center align the product on the stand or mount.

voided, the following could result in minor or moderate injury.

If you decide to wall-mount a display panel, ensure that the wall-mount bracket is installed according to the instructions that are included with it. The w weight of the display panel, or be reinforced.

To ensure the mounting brackets clear any protrusions on the rear of the panel, Christie recommends using spacers with a minimum height of 6.35 mm (.25 in).

Mounting brackets may block access to the connector ports. To ensure the preferred mount allows access to the connectors, refer to the display panel line drawings on www.christiedigital.com for measurements.

At the location where the space between tiles is the tightest, use the spacer tool to ensure there is a minimum of 0.5mm, or the thickness of a credit card, between adjacent LCD display panels.

all must be capable of supporting three times the

Securing an LCD display panel to an adjacent panel

Learn how to install brackets securing two LCD display panels together.

After establishing the appropriate gap between tiles and aligning the tiles in the array, the brackets may no longer line up with the screw holes and cannot be used.

1. At the location where the space between tiles is the tightest, use the spacer tool to ensure there is a minimum of 0.5mm, or the thickness of a credit card, between adjacent L panels.

Gaps smaller than 0.5mm may cause cracks in the glass.

2. Align the tiles.

3. Install two of the #2 Phillips screws through the bracket into one of the panels.

4. Install the other two screws through the bracket into the adjacent panel.

CD display

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