Christie FHD492-XV, FHD552-XV User Manual

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Content

End-of-life disposal ................................................................................................................ 8

Unpacking .......................................................................................................................... 10

Package contents ................................................................................................................ 10

Installation notes ................................................................................................................ 10

IR remote sensor and power status indicator .......................................................................... 11

Mounting the display on a wall .............................................................................................. 11

VESA grid ........................................................................................................................... 12

Ventilation requirements ...................................................................................................... 12

Mounting in portrait mode .................................................................................................... 12

Installing an OPS device ........................................................................................................ 12

Control panel ...................................................................................................................... 13

Input/Output terminals ........................................................................................................ 14

Remote control ................................................................................................................... 15

General functions ............................................................................................................. 15

Identifying a remote control .............................................................................................. 16

Inserting the batteries in the remote control ....................................................................... 16

Handling the remote control .............................................................................................. 16

Connecting a remote control sensor extension cable ................................................................ 18

Single display control ....................................................................................................... 18

IR pass through control .................................................................................................... 19

Connecting multiple displays in a daisy-chain ......................................................................... 19

Display control connection ................................................................................................ 19

Digital video connection for DVI ......................................................................................... 20

Digital video connection for DisplayPort .............................................................................. 20

Analog video connection ................................................................................................... 20

HDMI video connection ..................................................................................................... 21

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Content

OPS video connection ....................................................................................................... 21

Connecting audio equipment ................................................................................................ 22

Connecting external speakers ............................................................................................ 22

Connecting an external audio device .................................................................................. 22

Operating the display .......................................................................................................... 23

Watching a connected video source .................................................................................... 23

Changing the picture format .............................................................................................. 23

Choosing preferred picture settings .................................................................................... 23

Choosing preferred sound settings ..................................................................................... 24

Playing multimedia files using a Local Area Network ............................................................. 24

Using DLNA-DMP ............................................................................................................. 25

Using DLNA-DMR from a computer ..................................................................................... 25

Playing multimedia files from a USB device ......................................................................... 26

Play options ........................................................................................................................ 26

Playing music files ........................................................................................................... 26

Music options .................................................................................................................. 27

Playing movie files .............................................................................................................. 27

Movie options .................................................................................................................. 27

Playing photo files ............................................................................................................... 27

Start a slideshow ............................................................................................................. 27

Slideshow options ............................................................................................................ 28

On-screen display menu overview ......................................................................................... 28

PICTURE menu ................................................................................................................ 28

SOUND menu .................................................................................................................. 29

TILING menu .................................................................................................................. 29

GENERAL SETTINGS menu ................................................................................................ 30

NETWORK SETTINGS menu ............................................................................................... 32

VGA resolution .................................................................................................................... 34

SDTV resolution .................................................................................................................. 34

HDTV resolution .................................................................................................................. 35

UHDTV resolution ................................................................................................................ 35

Mura ................................................................................................................................. 35

How to spot Mura ............................................................................................................ 35

How to avoid Mura ........................................................................................................... 36

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Content

Caution when using the display ............................................................................................. 37

Front panel cleaning instructions ........................................................................................... 37

Cabinet cleaning instructions ................................................................................................ 37

No picture appears .............................................................................................................. 38

Interference occurring or audible noise heard ......................................................................... 38

Color is abnormal ................................................................................................................ 38

Picture distorted with abnormal patterns ................................................................................ 39

Display image does not fill full size of screen .......................................................................... 39

Can hear sound but cannot see a picture ................................................................................ 39

Can see a picture but cannot hear any sound ......................................................................... 40

Some picture elements do not light up ................................................................................... 40

After-images are still seen on display when it is off ................................................................. 40

Display .............................................................................................................................. 41

In/Out terminals ................................................................................................................. 41

General .............................................................................................................................. 42

Environmental conditions ..................................................................................................... 42

Internal speaker ................................................................................................................. 43

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Warning! Failure to comply with the following could result in death or serious injury.

 Use of controls, adjustments or procedures other than those specified in this documentation may

result in exposure to shock, electrical hazards and/or mechanical hazards.

 Install the product near an easily accessible AC receptacle.
 SHOCK HAZARD! Only use the AC power cord provided with the product or recommended by

Christie.

 SHOCK HAZARD! Disconnect the product from AC before moving, servicing, cleaning, removing

components, or opening any enclosure.

 Do not apply excessive force to the sides of the bezel when mounting the panel or pushing it into

its locked position.

 Always handle the product on the opposing corners of the bezel to avoid direct contact with the

glass.

Notice. Failure to comply with the following may result in property damage.

 Do not subject the display to severe vibration or high impact conditions during operation.
 Only qualified service personnel should open the casing cover.
 Note: This equipment has been designed for connection to an IT power distribution system.
 Do not knock or drop the display during operation or transportation.
 Keep the display out of direct sunlight and away from stoves or any other heat sources.
 Remove any object that could fall into ventilation holes or prevent proper cooling of the display’s

electronics.

 Do not block the ventilation holes on the cabinet.
 When turning off the display by detaching the power cord, for normal operation wait six seconds

before re-attaching the power cord.

 If the surface of the display becomes dirty, wipe the surface lightly with a soft clean cloth. If the

surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which can be
purchased at most electronics stores. Never use alcohol, solvents, or ammonia-based liquids.

 Do not let cleaning products seep in to the display, as this may cause electrical shock or

damage.

 To protect your display from possible damage, do not put excessive pressure on the LCD panel.
 When moving your display, grasp the frame to lift. Do not lift the display by placing your hand or

fingers on the LCD panel.

 Unplug the display if you are not going to use it for an extensive period of time.
 Unplug the display if you need to clean it with a slightly damp cloth. The screen may be wiped

with a dry cloth when the power is off.

 Never use organic solvent such as alcohol or ammonia-based liquids to clean your display.
 To avoid the risk of shock or permanent damage to the set, do not expose the display to dust,

rain, water or an excessively moist environment.

 If your display becomes wet, wipe it with a dry cloth as soon as possible.
 If a foreign substance or water gets in your display, turn the power off immediately and

disconnect the power cord. Remove the foreign substance or water and send the unit to the
maintenance center.

 Do not store or use the display in locations exposed to heat, direct sunlight, or extreme cold.

Read and follow these instructions when connecting and using your display. If your display does not operate
normally after using the instructions set out in this document, please contact a technician or your local service
center.

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Safety instructions

 Contact your local service center for repairs or integration.
 To maintain the best performance of your display and ensure a longer lifetime, use the display in

a location that falls within the following temperature and humidity ranges:
Temperature: 0-40°C 32-104°F
Humidity: 20-80% RH

 Always activate a moving screen saver program when you leave your display unattended.

Always activate a periodic screen refresh application if the unit unchanging static content.

Uninterrupted display of still or static images over an extended period may cause “burn in”, also
known as “after-imaging” or “ghost imaging”, on your screen. This is a well-known phenomenon
in LCD panel technology. In most cases, the burned in image will disappear gradually over a
period of time after the power has been switched off.
Severe burn-in symptoms will not disappear and cannot be repaired. This is not covered under
the terms of your warranty.

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Regulatory information

CE Declaration of Conformity

We declare under our responsibility that the product is in conformity with the following standards:

 EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013 (Safety requirement of Information

Technology Equipment).

 EN55022:2010+AC:2011 (Radio Disturbance requirement of Information Technology Equipment).
 EN55024:2010 (Immunity requirement of Information Technology Equipment).
 EN61000-3-2:2014 (Limits for Harmonic Current Emission).
 EN61000-3-3:2013 (Limitation of Voltage Fluctuation and Flicker)
 EN 50581:2012 (Technical documentation for the assessment of electrical and electronic products with

respect to the restriction of hazardous substances)

The following provisions of directives are applicable:

 2014/35/EU (Low Voltage Directive).
 2014/30/EU (EMC Directive).
 This device complies with the requirements set out in the Council directive on the Approximation of

the Laws of the Member States relating to Electromagnetic Compatibility (2004/108/EC), Low-voltage
Directive (2006/95/EC) and RoHS directive (2011/65/EU).

 2011/65/EU (RoHS Directive) and is produced by a manufacturing organization on ISO9000 level.

Federal Communications Commission (FCC) Notice (U.S. Only)

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which

case the user will be required to correct the interference at his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

1. We are committed to develop, produce and market products that cause no adverse health effects.

Your new Public Information Display contains materials that can be recycled and reused. Specialized
companies can recycle your product to increase the amount of reusable materials and to minimize the amount
to be disposed of.

Please find out about the local regulations on how to dispose of your old display from your local dealer.

(For customers in Canada and U.S.A.)

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Regulatory information

This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU

governing used electrical and electronic appliances, this product may not be disposed of with normal

household waste. You are responsible for disposal of this equipment through a designated waste electrical

and electronic equipment collection. To determine the locations for dropping off such waste electrical and
electronic, contact your local government office, the waste disposal organization that serves your
household or the store at which you purchased the product.

Your new Public Information Display contains several materials that can be recycled for new users.

Please dispose of according to all Local, State, and Federal laws.

This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations.
For additional information on recycling contact www.eia.org (Consumer Education Initiative)

Waste Electrical and Electronie Equipment-WEEE

Attention users in European Union private households

Attention users in United States:

Please dispose of according to all Local, State and Federal Laws. For the disposal or recycling information,
contact: www.mygreenelectronics.com or www.eiae.org.

End of Life Directives-Recycling

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Unpacking and installation

This product is packed in a carton with the standard accessories. Any other optional accessories will be packed
separately. Due to the size and weight of this display it is recommended for two people to move it. After
opening the carton, ensure that the contents are complete and in good condition.

Please verify that the following items are in the package:

 LCD display
 Remote control with AAA batteries
 IR receiver extension
 IR loop cable
 Power cord
 RS232 cable
 RS232 loop cable
 Product safety guide and USB flash drive

NOTES:

• For all other regions, apply a power cord that conforms to the AC voltage of the power socket and has

been approved by and complies with the safety regulations of the particular country.

• Save the package box and packing material for shipping the display.

Due to the high power consumption, always use the plug exclusively designed for this product. If an extended
line is required, please consult your service agent.

Install the product on a flat surface to avoid tipping. For proper ventilation, maintain the distance between the
back of the product and the wall. Avoid installing the product in a kitchen, bathroom, or any other place with
high humidity so as not to shorten the service life of the electronic components.

The product can normally operate only under 3000m in altitude. In installations at altitudes above 3000m,
some abnormalities may be experienced.

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Unpacking and installation

1. For optimal IR remote control performance, pull down the retractable lens from the backside of the

display.

The LED power status light is also best viewed when the lens is pulled down.

2. When tiled in video walls, the lens should be pushed up to optimize tiling.

3. You will hear a click when the lens is fully in position.

To mount this display to a wall, obtain a standard wall-mounting kit that is suitable for the weight of the
system. A mounting interface that complies with TUV-GS and/or UL1678 standard in North America is
recommended.

1. Lay a protective sheet on a table beneath the screen surface so as not to scratch the screen face.

2. Ensure you have all accessories for mounting this display.

3. Follow the instructions that come with the base mounting kit.

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Unpacking and installation

FHD492-XV

400(H) x 200(V) mm

FHD552-XV

400(H) x 400(V) mm

Failure to follow correct mounting procedures could result in damage to the equipment or injury to the
user or installer. Product warranty does not cover damage caused by improper installation.

4. For the wall-mounting kit, use M6 mounting screws 10 mm longer than the thickness of the mounting

bracket and tighten them securely.

To prevent the display from falling:

• For wall or ceiling installation, install the display with commercially available metal brackets. For

detailed installation instructions, refer to the documentation included with the brackets.

• To lessen the probability of injury and damage resulting from the display falling during an earthquake

or other natural disaster, consult the bracket manufacturer for the recommended installation location.

To allow heat to disperse, leave a minimum of 25 mm between the display and any surrounding objects. For
larger video walls, allow for larger gaps around the display, depending on the size of the wall.

This display can be installed in portrait position.

1. If attached, remove the table stands.

2. While facing the back of the panel, rotate it 90

degrees counterclockwise.

3. Mount the display.

To install an OPS device on the display:

1. Remove the screws on the OPS cover.

2. Install the OPS device.

3. Fix the OPS device by screws.

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Parts and functions

1

POWER button

Turns the display on or puts the display into standby
mode.

6

▲ (Up) button

While the OSD menu is on, moves the selection up.

2

MUTE button

Mutes and un-mutes the display audio.

7

▼ (Down) button

While the OSD menu is on, moves the selection down.

3

INPUT button

Selects the input source.

8

MENU button

While the OSD menu is on, returns to previous menu.

While the OSD menu is off, activates the OSD menu.

4

+ (Plus) button

While the OSD menu is on, increases the adjustment.

While the OSD menu is off, increases the audio level.

9

Remote control sensor and power status
indicator

Receives command signals from the remote control.

Indicates the operating status of the display without
the OPS:

 Green—the display is turned on

5

- (Minus) button

While the OSD menu is on, decreases the adjustment.

While the OSD menu is off, decreases the audio

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Parts and functions

output level.

 Red—the display is in standby mode
 Amber—the display enters APM mode

1

AC IN

AC power input from the wall outlet.

11

DVI OUT

DVI, VGA, HDMI, or OPS video output.

2

MAIN POWER SWITCH

Switches the main power on/off.

12/13

DisplayPort IN / DisplayPort OUT

DisplayPort video input/output.

3/4

IR IN / IR OUT

Reserved for the wired connection of the IR control.

If an external IR receiver is connected to IR IN, the
display’s remote sensor is disabled.

14

VGA IN (D-Sub)

VGA video input.

15

COMPONENT VIDEO

Component YPbPr video source input.

5

RS232C IN

RS232C network input for the loop-through function.

16

COMPOSITE VIDEO

Video source input.

6

RS232C OUT

RS232C network output for the loop-through
function.

17

PC AUDIO IN

Audio input for VGA source (3.5 mm stereo phone).

7

LAN

LAN control function for the use of the remote
control signal from the control center.

18

SPEAKER SWITCH

Internal speaker on/off switch.

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