Christie DHD550-G, DWU550-G User Manual
G Series
DHD550-G/DWU550-G
USER MANUAL
020-000524-02
Addendum
The CD included with this printed manual contains an electronic copy in English. Please read all instructions before
using or servicing this product.
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Le DC fourni avec ce manuel imprimé contient une copie électronique en français. S'il vous plaît lire toutes les
instructions avant d'utiliser ou de réparer ce produit.
Il CD fornito con il manuale stampato contiene una copia elettronica in lingua italiano. Si prega di leggere tutte le
istruzioni prima di utilizzare o riparare questo prodotto.
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El DC incluido con este manual impreso contiene una copia electrónica en español. Por favor, lea todas las
instrucciones antes de usar o dar servicio a este producto.
NOTICES
COPYRIGHT AND TRADEMARKS
© 2013 Christie Digital Systems USA, Inc. All rights reserved.
All brand names and product names are trademarks, registered trademarks or trade names of
their respective holders.
REGULATORY
The product has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the product is operated in a commercial environment. The
product generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of the product in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at the user’s own expense.
WARNING! Changes or modications not expressly approved by Christie could void the user’s
authority to operate the product.
FOR COMMERCIAL USE ONLY - POUR USAGE COMMERCIAL UNIQUEMENT
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT
TO THE FOLLOWING 2 CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL
INTERFERENCE (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED,
INCLUDING ANY INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
THIS CLASS A DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
CET APPAREIL NUMÉRIQUE DE CLASSE A EST CONFORME AUX NORMES DÉFINIES
DANS LES RÉGLEMENTATIONS CANADIENNES SUR LES APPAREILS CAUSANT
DES INTERFÉRENCES RADIO (CANADIAN INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS, ICES-003, CLASS A).
, .
GENERAL
Every effort has been made to ensure accuracy, however in some cases changes in the products
or availability could occur which may not be reected in this document. Christie reserves the right
to make changes to specications at any time without notice. Performance specications are
typical, but may vary depending on conditions beyond Christie's control such as maintenance of
the product in proper working conditions. Performance specications are based on information
available at the time of printing. Christie makes no warranty of any kind with regard to this material,
including, but not limited to, implied warranties of tness for a particular purpose. Christie will not
be liable for errors contained herein or for incidental or consequential damages in connection with
the performance or use of this material.
The product is designed and manufactured with high-quality materials and components that can
be recycled and reused. This symbol
means that electrical and electronic equipment, at their
end-of-life, should be disposed of separately from regular waste. Please dispose of the product
appropriately and according to local regulations. In the European Union, there are separate
collection systems for used electrical and electronic products. Please help us to conserve the
environment we live in!
Canadian manufacturing facility is ISO 9001 and 14001 certied.
GENERAL WARRANTY STATEMENTS
For complete information about Christie’s limited warranty, please contact your Christie dealer. In
addition to the other limitations that may be specied in Christie’s limited warranty, the warranty
does not cover:
a. Damage occurring during shipment, in either direction.
b. Projector lamps (See Christie’s separate lamp program policy).
c. Damage caused by use of a projector lamp beyond the recommended lamp life, or use of a lamp
supplied by a supplier other than Christie.
d. Problems caused by combination of the product with non-Christie equipment, such as distribution
systems, cameras, video tape recorders, etc., or use of the product with any non-Christie interface
device.
e. Damage caused by misuse, improper power source, accident, re, ood, lightening, earthquake or
other natural disaster.
f. Damage caused by improper installation/alignment, or by product modication, if by other than a
Christie authorized repair service provider.
g. For LCD projectors, the warranty period specied applies only where the LCD projector is in “normal
use.” “Normal use” means the LCD projector is not used more than 8 hours a day, 5 days a week.
For any LCD projector where “normal use” is exceeded, warranty coverage under this warranty
terminates after 6000 hours of operation.
h. Failure due to normal wear and tear.
PREVENTATIVE MAINTENANCE
Preventative maintenance is an important part of the continued and proper operation of your
product. Please see the Maintenance section for specic maintenance items as they relate to your
product. Failure to perform maintenance as required, and in accordance with the maintenance
schedule specied by Christie, will void the warranty.
Table of Contents
1. SAFETY
2. INTRODUCTION
2.1 Projector Components .................................................................................................. 2-1
2.2 Built-in Keypad .............................................................................................................2-4
2.3 Input/Output (I/O) Panel ...............................................................................................2-5
2.4 Remote Control ............................................................................................................2-6
2.5 LED Status Indicators ................................................................................................... 2-8
3. INSTALLATION
3.1 Connect to Computer ...................................................................................................3-1
3.2 Connect to Video Equipment ........................................................................................ 3-2
3.3 Turn the Projector On ................................................................................................... 3-3
3.4 Turn the Projector Off ................................................................................................... 3-3
3.5 Adjust the Projector Position ........................................................................................3-4
3.6 Calculate Lens Offset ...................................................................................................3-5
3.7 Removing and Installing the Lens ................................................................................3-9
3.8 Ceiling Mount Installation .............................................................................................3-10
3.9 Cable Cover Installation ...............................................................................................3-11
4. OPERATION
4.1 Size and Position Menu ................................................................................................ 4-2
4.2 Image Settings Menu .................................................................................................... 4-7
4.3 Conguration Menu ......................................................................................................4-10
4.4 Lamp Menu ................................................................................................................... 4-15
4.5 Status Menu .................................................................................................................4-16
4.6 Input Switching & PIP Menu ......................................................................................... 4-18
4.7 Language Menu ............................................................................................................ 4-20
4.8 Test Pattern Menu ........................................................................................................ 4-20
4.9 Web User Interface ....................................................................................................... 4-21
4.9.1 Logging On .......................................................................................................... 4-21
4.9.2 Main Tabbed Page – General .............................................................................4-21
4.9.3 Main Tabbed Page – Status ................................................................................ 4-22
4.9.4 Main Tabbed Page – Lens ..................................................................................4-23
4.9.5 Network ...............................................................................................................4-23
4.9.6 Tools .................................................................................................................... 4-26
4.9.8 About Page .......................................................................................................... 4-27
4.10 Christie Presenter ......................................................................................................... 4-28
4.10.1 Connect to the Projector .................................................................................... 4-28
4.10.2 Install Christie Presenter software ..................................................................... 4-30
4.10.3 Use Christie Presenter ......................................................................................4-31
4.11 Card Reader Operation ................................................................................................ 4-36
4.12 Install the Lamp ............................................................................................................ 4-40
5. TROUBLESHOOTING
6. SPECIFICATIONS
6.1 Inputs ............................................................................................................................6-1
6.2 PIP/PBP Compatibility .................................................................................................. 6-2
6.3 Key Features ................................................................................................................6-3
6.4 List of Components ....................................................................................................... 6-4
6.5 Optional Accessories .................................................................................................... 6-4
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i
Table of Contents
6.6 REGULATORY ............................................................................................................. 6-5
6.7 Declaration of Conformity for EU Countries .................................................................6-7
6.8 Federal Communications Commission (FCC) Warning ................................................ 6-7
6.9 OSD Tree .....................................................................................................................6-8
6.10 Preset Mode tables ....................................................................................................... 6-16
ii
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1. SAFETY
Read through this document in its entirety and understand all warnings and
precautions before attempting to operate the projector.
WARNING
yDo not look into the projector lens when the lamp is on. The bright light
may result in permanent eye damage.
yTo reduce the risk of re or electric shock, do not expose this projector to
rain or moisture.
yDo not open or disassemble the projector as this may cause electric shock.
yWhen replacing the lamp, allow the projector to cool, and follow all
replacement instructions.
yWhen you turn the projector off, wait 90 seconds for the projector to cool
down before you disconnect the projector from power.
yCooling the lamp during the ignition phase may lead to ignition failures.
After a successful lamp ignition, keep the lamp burning for at least 15
minutes to maintain lamp life.
yWhen the lamp is approaching the end of its life, the message “Lamp is
approaching the end of its useful life in full power operation” appears on
the screen. Change the lamp when the warning message appears.
yAll installation and maintenance procedures must be performed by a
Christie accredited service technician.
yKeep all combustible material away from the concentrated light beam of
the projector.
yPosition all cables where they cannot contact hot surfaces or be pulled or
tripped over.
Section 1: Safety
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1-1
Section 1: Safety
yAlways power down the projector and disconnect all power sources before
servicing or cleaning.
yUse a soft cloth moistened with a mild detergent to clean the display
housing.
yDisconnect the power plug from the AC outlet if the product is not being
used for an extended period of time.
yOperate the projector under the following conditions:
-Operating temperature range: 5°C to 35°C
-Storage temperature range: -10°C to 60°C
-Humidity range: 5% to 80 % RH (Max.), non condensing
-Operating altitude: 10,000 ft. maximum
yUse only the AC power cord supplied. Do not attempt operation if the AC
supply and cord are not within the specied voltage and power range for
your region.
yRemove the lens plug from the lens opening in the projector before
installing the lens. Retain the lens plug to protect the optical components
from dust and debris during transport.
yDo not block the ventilation slots and openings on the projector.
yDo not use abrasive cleaners, waxes or solvents to clean the projector.
yDo not allow anything to rest on the power cord.
1-2
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2. INTRODUCTION
The product specied in this document is a high brightness, high-resolution
video/graphics 1-chip mercury lamp based projector. The projector is available
in HD and WUXGA resolutions. The projector utilizes Digital Light Processing
®
(DLP
) technology from Texas Instruments. It is primarily designed for xed
installation markets.
2.1 Projector Components
Front View
Section 2: Introduction
1
2
3
4
Ind. Part Name Description
1 Front IR Sensor
2 Projection Lens
3 Lens Ring
4 Adjustable Feet Raise or lower the feet to level the projector.
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Receives signals from the IR remote. Keep the signal
path to the sensor unobstructed for uninterrupted
communication with the projector.
Allows automated lens control and adjustment: vertical
and horizontal offsets, zoom and focus.
Protects the lens motors and mechanism. Remove in
order to insert or remove the lens.
2-1
Section 2: Introduction
Rear View
Ind. Part Name Description
1 Rear IR Sensor
Input/Output (I/O)
2
Panel
Cooling Air Vents
3
(Exhaust)
4 AC Input Connect to the supplied power adapter.
Receives signals from the IR remote. Keep the signal
path unobstructed for uninterrupted communication
with the projector.
Connects the projector to external devices.
Keep these vents unobstructed to prevent the projector
from overheating.
1
2
3
4
5
6
2-2
5 Power Button Switch the power button to turn on the power source.
6 Kensington Lock Use to secure the projector to countertops, tables, etc.
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Left View
Section 2: Introduction
LAMP
Right View
Ind. Part Name Description
1 Lamp Door Use the lamp door to access the lamp module.
2 LED Status Indicators
3 Built-in Keypad Controls the projector.
Displays the status of the projector. They are (from left
to right): LAMP, STATUS, and PIC MUTE.
1
2
3
4
Cooling Air Vents
4
(Intake)
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Keep these vents unobstructed to prevent the projector
from overheating.
2-3
Section 2: Introduction
2.2 Built-in Keypad
1
2
3
4
5
6
Ind. Key Name Description
1 Power Turn the projector on or off
2 Menu Display menus
3 Enter Conrm a selection
4 Auto Automatically optimize image
5 Lens Adjust the lens vertical or horizontal offset setting
6 Focus Adjust focus
7 Exit Return to previous level or exit menus if at top level
8 Arrow Keys
9 Input Select an input for the main or PIP/PBP image
yAdjust a setting UP or DOWN
yNavigate within a menu
7
8
9
10
11
2-4
10 Picture Mute Display or blank the video image.
11 Zoom Adjust zoom
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2.3 Input/Output (I/O) Panel
Section 2: Introduction
1 2 3 4 5
7 8 9
Ind. Connector Name Ind. Connector Name
1 Remote IN 8 Mini USB
2 Remote OUT 9 USB Type A
3 Component IN 10 DisplayPort
4 CVBS 11 HDMI
5 S-Video 12 VGA-IN
6 RS232 13 VGA OUT
7 Ethernet 14 DVI
10 11 12 13 14
6
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2-5
Section 2: Introduction
2.4 Remote Control
1
2
3
4
5
6
7
8
9
10
16
17
18
19
20
21
22
23
24
2-6
11
12
13
14
15
25
26
27
28
29
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Section 2: Introduction
Ind. Key Name Description
1 Picture Mute Display or blank the video image.
2 Power on Turn projector ON.
3 Gamma Adjust mid-range levels.
4 Bright Adjust amount of light in the image.
5 PIP/PBP Turn PIP/PBP ON/OFF.
6 Size Adjust the PIP/PBP size
7 Number Keys Enter a number, such as a channel, value, etc.
8 Help Display context-sensitive help.
9 Menu Display menus.
10 Arrow Keys
11 Test Display a test pattern.
12 Auto Automatically optimize image.
13 OSD Use to hide or show menus.
14 Keystone H Adjust the horizontal keystone.
15 Keystone V Adjust the vertical keystone.
16 Standby Turn projector OFF.
17 Contrast Adjust difference between dark and light.
18 Hot-key Select your preset keys quickly.
19 Swap Swap the main and PIP/PBP images.
20 Layout Adjust the PIP/PBP layout.
21 Focus Adjust focus to improve image clarity as desired.
22 Zoom Adjust zoom to achieve a desired image size.
23 Proj Key
24 Exit Return to previous level or exit menus if at top level.
25 Enter
26 Input Select an input for the main or PIP/PBP image.
27 Info Display source image information.
28 Lens H
29 Lens V
yAdjust a setting UP or DOWN.
yNavigate within a menu.
Change the remote ID. Press Proj Key then a number
between 1 and 9 to assign an ID. Press PROJ then
number 0 to return to the universal remote ID.
ySelect a highlighted menu item.
yChange or accept a value.
Horizontal Lens Shift - Adjust the position of the image
horizontally.
Vertical Lens Shift - Adjust the position of the image
vertically.
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2-7
Section 2: Introduction
2.5 LED Status Indicators
The LED status indicators are located on the right side of the projector. Each
LED is dened below.
yLAMP LED
LED Status Projector State
Failed to strike lamp after 5 attempts (strike attempts will
Red (short blink)
stop).
Lamp has unexpectedly shut down (system goes into cool
down state).
Yellow (no blink)
Green (no blink) Lamp is ON and operating correctly
Green (short blink) Projector lamp is switching on
Off Lamp is off
Lamp time has expired and lamp should be replaced.
(projector also begins to display the replace lamp OSD
message at startup).
ySTATUS LED
LED Status Projector State
Off Projector is in OFF state (without AC plug in)
Off, but keypad LED
is on
Green (no blink) Projector is powered up and operating normally
Flashing Yellow Projector is in cool down mode or startup mode
Flashing Green/
Yellow
Red (short blink) Fan failure
Red (no blink) Over-temperature
Green (blink very
quickly)
Projector is in standby mode (AC plug in)
Projector is in ash update state
Projector communications (Read/Write EEPROM)
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Section 2: Introduction
yPICTURE MUTE LED
LED Status Projector State
Green Picture mute is off – image is displayed
Yellow Picture mute is on – image is black
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3. INSTALLATION
3.1 Connect to Computer
Desktop Laptop
Section 3: Installation
9
51 62 3 4
7 8
Ind. Connector Name Ind. Connector Name Ind. Connector Name
USB Type B Mini
1
Cable
4 HDMI Cable 7 RS232 Cable
2 USB Type A Cable 5 VGA in Cable 8 DVI Cable
3 DisplayPort Cable 6 VGA out Cable 9 Power Cord
NOTE:
The diagram shows the cables/connectors that may be used to connect to various devices.
Due to the difference in applications for each country, the accessories required in some regions may be different from those
shown.
This diagram is for illustrative purposes only, and does NOT indicate that these accessories are supplied with the projector.
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3-1
Section 3: Installation
3.2 Connect to Video Equipment
Component video output equipment DVD player Video cassette recorder
5
2 3
41
7
6
8
Ind. Connector Name Ind. Connector Name Ind. Connector Name
1 HDMI Cable 4 S-Video Cable 7
Component (YPbPr)
2
Cable
5 VGA to RBG SCART
3 CVBS Cable 6 VGA in Cable
3 RCA Component
Cable
15-pin to 3 RCA
8
Component/HDTV
Adapter
3-2
NOTE:
The diagram shows the cables/connectors that may be used to connect to various devices.
Due to the difference in applications for each country, the accessories required in some regions may be different from those
shown.
This diagram is for illustrative purposes only, and does NOT indicate that these accessories are supplied with the projector.
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3.3 Turn the Projector On
2 3 4 5 6 7 8 9
10
3 4 5 6 7 8 9
10
4 5 6 7 8 9
10
4 5 6 7 8 9
10
3 4 5 6 7 8 9
10
2 3 4 5 6 7 8 9
10
3 4 5 6 7 8 9
10
1. Ensure that the power cord and signal cable are securely connected. The
Power button on the built in keypad is illuminated.
2. Turn on the lamp by pressing
the built-in keypad. The Status LED is yellow with a long blink.
The startup screen displays in approximately 10 seconds.
3. Turn on the source. Select Input Key on the remote control to select an
input source (VGA, BNC, HDMI, Component, S-Video or Composite
Video).
4. The projector detects the source you selected and displays the image.
NOTE:
The rst time the projector is used, the preferred language may be selected from the main menu after the startup screen is
displayed.
3
1
“ ”
Status LED
Section 3: Installation
1
on the remote control or press
2
“ ”
2
Power on
on
3.4 Turn the Projector Off
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2
Power on
1. Press
“ ”
on the built-in keypad or on the remote control to turn off the
projector. A warning message will appear on the displayed image.
“ ”
2. Press
again to conrm your selection. If you do not press
the warning message will disappear after 10 seconds.
3
Input Key
“ ”
again,
3-3
Section 3: Installation
360°
20°
20°
3.5 Adjust the Projector Position
When you select a position for the projector, consider the size and shape of
your screen, the location of your power outlets, and the distance between the
projector and the rest of your equipment. Follow these general guidelines:
yPosition the projector on a at surface at a right angle to the screen. The
projector (with the standard lens) must be at least 3 feet (0.9m) from the
projection screen.
yPosition the projector to the desired distance from the screen. The
distance from the lens of the projector to the screen, the zoom setting, and
the video format determine the size of the projected image.
yFor the xed short lens, the image exits at a default angle. However, the
lens shift feature makes the image offset variable.
yLens throw ratio:
-Lens 1.22~1.53 (WU/HD)
-Lens 0.95~1.22 (WU/HD)
-Lens 1.52~2.92 (WU/HD)
yDo not roll the projector more than 20 degrees from side to side.
yDo not put the projector on either side to project an image.
3-4
y360 degree operation (alone the widest axis)
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3.6 Calculate Lens Offset
yThe vertical image offset (shift) ranges for the projector are +/-100%
(WUXGA) and +/-120% (HD). Offset is +720 pixels for both WUXGA and
HD. The horizontal image offset is +/-20% (+/- 192 pixels).
yThe method for calculating lens offset complies with Industry standards.
Example for Vertical lens offset:
-At 0% offset (or on axis), the center of the image is on the lens center,
so that half of the image appears above and half appears below the
lens center.
-At +100% offset, all (or 100%) of the image will appear above the lens
center.
-The % offset is calculated as the ratio of the number of pixels shifted
up/down to half the image size. Examples for WUXGA:
Shifting up 600 pixels gives offset of 600/600 * 100% = 100%
`
Shifting down 600 pixels gives offset of -600/600 * 100% = -100%
`
Shifting up 720 pixels gives offset of 720/600 * 100% = 120%
`
Shifting up 240 pixels gives offset of 240/600 * 100% = 40%
`
WUXGA Projectors:
Section 3: Installation
Vertical Image Offset: 0% Offset (WUXGA)
600 pixels
above lens
center.
600 pixels
below lens
center.
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No offset is applied - 0% offset.
Half of the image appears above lens center
and half of the image appears below lens
center.
Lens center
LAMP
3-5
Section 3: Installation
Vertical Image Offset: 100% Offset (WUXGA)
600 pixels
of shift
above lens
center.
Vertical Image Offset: -50% Offset (WUXGA)
Image has been offset 600 pixels above lens
center, so the center of the image is now 600
pixels above where the center of the image
was at 0% offset (or lens center).
The offset is
+600/600 * 100% = +100%.
Lens center
Image has been offset 600 pixels below lens
center, so the image has an offset of
-600/600 * 100% = -100%
LAMP
3-6
600 pixels
of shift
below lens
center.
Total of
1200 pixels
(600+600)
of display
are below
lens center.
Lens center
LAMP
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HD Projectors:
Vertical Image Offset: 0% Offset (HD)
540 pixels
above lens
center.
540 pixels
below lens
center.
Lens center
Vertical Image Offset: 120% Offset (HD)
Section 3: Installation
No offset is applied - 0% offset.
Half of the image appears above lens center
and half of the image appears below lens
center.
LAMP
648 pixels
of shift
above lens
center.
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Image has been offset 648 pixels above lens
center, so the center of the image is now 648
pixels above where the center of the image
was at 0% offset (or lens center).
The offset is
+648/540 * 100% = +120%.
Lens center
LAMP
3-7
Section 3: Installation
Vertical Image Offset: -120% Offset (HD)
Image has been offset 648 pixels below lens
center, so the image has an offset of
-648/540 * 100% = -120%
648 pixels
of shift
below lens
center.
Total of
1296 pixels
(648+648)
of display
are below
lens center.
Lens center
Horizontal Image Offset: +/-20% Offset
-192 pixels +192 pixels1920 pixels
Lens center
LAMP
3-8
Image has been offset 192 pixels
left or right of lens center.
The image has an offset of
+192/960 * 100% = +20%, or
-192/960 * 100% = -20%
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3.7 Removing and Installing the Lens
When handling the projector after lens installation, make sure the front lens cap is
placed on the lens to protect the lens surface from potential damage. When carrying
or moving the projector, do not handle by the lens. This may damage the lens, the
chassis or other mechanical parts within the projector.
Installation Steps:
1. Center the lens: Ensure that the lens is at or near its center position. Attempting to
remove the lens when at a large offset may cause damage to the lens assembly. Center
the lens while the projector is switched on by pressing the lens horizontal or vertical
button and then pressing Enter.
2. Turn Off the projector: Turn the projector OFF.
3. Wait for projector to cool down: Allow the projector to cool down into standby mode
before replacing the lens. Remove power cord after the projector has cooled down and
prior to replacing the lens.
4. Remove the lens: Remove the lens ring cover.
Rotate the lens counter-clockwise by a quarter to release the lock. Remove the lens
through the front of the projector.
Section 3: Installation
5. Install the new lens: Fully insert the lens assembly straight into the lens mount without
turning. Rotate the lens cap clockwise to lock the lens in place.
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3-9
Section 3: Installation
3.8 Ceiling Mount Installation
The projector can be inverted and suspended from the ceiling using a specially
designed ceiling mount xture. For more information, contact your dealer.
yUse only the Christie approved ceiling mount kit (140-105107-01) designed
for your projector.
yWhen not mounted properly, the projector may fall, causing hazards or
injury. The warranty on this projector does not cover any damage caused
by the use of any non-recommended ceiling mount kit or installation of the
ceiling mount kit in an improper location.
yRefer to the installation instructions and safety guidelines provided in the
kit.
3-10
G Series User Manual
020-000524-02 Rev. 1 (03-2013)
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