Chike e-kids, e-cargo Operating Instructions Manual

ba

the cargobike

Operating Instructions

1st edition, 2017, english version

©2017 chike GmbH & Co.KG Printing errors, mistakes and
technical changes reserved

All product names mentioned in this manual are trademarks or
registered trademarks of the respective title holder.

The current version of this manual can be downloaded for
personal use in pdf format on http://chike.de

Printed on chlorine-free paper

iii

iv

Structure of manual

General information p.1

Before the first ride p.5

Before every ride p.11

After the last ride p.15

Operation p.17

Care and Maintenance p.29

A

B

C

D

E

F

Appendix p.45

v

G

vi

Contents

A. General information 1

ba . . . . . . . . . . . . . . . . 1

ba kids . . . . . . . . . . . . . 1

ba cargo . . . . . . . . . . . . 1

About this manual . . . . . . . . . . 1

Riding on public roads (Germany) . 2

Permissible loads . . . . . . . . . . 3

Intended Use . . . . . . . . . . . . 3

B. Before the first ride 5

Adjusting the riding position . . . . 5

Learning how to ride . . . . . . . . 6

For first owner . . . . . . . . . . . 8

C. Before every ride 11

Visual and functional checks . . . . . 11

Loading . . . . . . . . . . . . . . . 12

D. After the last ride 15

BatteryD . . . . . . . . . . . . . . . 15

Frame and bicycle components D . . 15

E. Operation 17

Brakes . . . . . . . . . . . . . . . . 17

Tilt lock . . . . . . . . . . . . . . . 18

Gear shift JN . . . . . . . . . . . . . 19

Gear shift D . . . . . . . . . . . . . 19

Cabin C . . . . . . . . . . . . . . 20

Adjusting the belt system . . . . . . 20

Buckling up of the children . . . . . 20

Closing the cabin . . . . . . . . . . 20

Load platform K . . . . . . . . . . 21

Load distribution and securing . . . 21

Wall . . . . . . . . . . . . . . . . . 21

Systainer mounting system . . . . . 21

Euroboxes for frame mount . . . . . 22

Assembly . . . . . . . . . . . . . . 22

Attaching the boxes . . . . . . . . . 22

Detaching the boxes . . . . . . . . . 22

Stem . . . . . . . . . . . . . . . . . 22

Electric drive system D . . . . . . . 23

Components . . . . . . . . . . . . 23

Attach and detach the cycle computer 23

Power on the drive system . . . . . 24

Charging the battery . . . . . . . . 25

Assist level . . . . . . . . . . . . . . 26

Gear shift . . . . . . . . . . . . . . 26

Walk assist mode . . . . . . . . . . 26

Traveling range . . . . . . . . . . . 26

Light system D . . . . . . . . . . . . 27

Light systemJN . . . . . . . . . . . . 27

Miscellaneous topics . . . . . . . . . 27

Fenders . . . . . . . . . . . . . . . 27

F. Care and Maintenance 29

Braking system . . . . . . . . . . . 29

Gear shift . . . . . . . . . . . . . . 30

Chassis . . . . . . . . . . . . . . . . 31

Wheels . . . . . . . . . . . . . . . 34

Cabin C . . . . . . . . . . . . . . 34

Transport platform K . . . . . . . 35

Chain . . . . . . . . . . . . . . . . 35

Lighting system . . . . . . . . . . . 37

Wear parts . . . . . . . . . . . . . 37

Spare parts . . . . . . . . . . . . . 37

Cleaning . . . . . . . . . . . . . . . 37

Pedelec variant D . . . . . . . . . . 38

Maintenance list . . . . . . . . . . . 39

ba -pass . . . . . . . . . . . . . 41

Inspection verification . . . . . . . . 42

G. Appendix 45

Tightening torques of certain screws 45

Technical specifications . . . . . . . 46

EC Declaration of Conformity D . . 48

vii

viii

A General information

ba

ba is a cutting edge compact cargo

bike for which driving pleasure, safety
and useful features are the first priorities.
The innovative design makes optimum
use of the available space. With a length
of less than 2m and a width of only
73cm, ba easily fits on narrow cycle
paths and passes all standard doors.
Nevertheless, it oers a lot of space
for anything you want to transport. The
tilting suspension technology makes the

ba extremely agile which is a great

benefit, especially in narrow down town
areas.

ba kids

Whether for the daily trip to the
kindergarten, going shopping with your
children or the weekend excursion
into nature, ba kids is the ideal
companion for you and your family!
Despite its small overall width of just 73
cm, ba ’s seat width of 70 cm oers
enough space for two larger children
without having to fight for every inch.

The cabin made of Cordura fabric
protects in any weather. Through the
large windows your children have a great
panoramic view. And through the small
window in the roof, you always have
them in view. The five-point belts oer
maximum safety and can be used flexibly
for a child in the middle or two children

next to each other.

A

ba cargo

Whether for business needs or private
use, ba cargo carries you and
your goods quickly to any destination.
Without a car. And also the annoying
search for parking space is avoided.
Despite its compact outer dimensions,

ba has a large loading capacity.

With a length of 90 cm and a width of
72 cm, the transport platform oers
plenty of space for everything you can
imagine to transport. Embedded into
the platform, airline rails serve as a fixing
point for straps to easily and securely fix
your freight. With the help of optional
walls the transport platform is quickly
transformed into a transport box with a
height of 35 cm and a loading capacity of
about 200 litres.

Thanks to its modular design, you can
easily convert your ba at a later
time. Whether from kids to cargo or
vice versa, chike adapts to your changing
life situation.

About this manual

The present operating instructions
ensures, that you are able to handle your

ba in a safe way. It was created with

the utmost care and handles all relevant
topics. Be sure that you also received
a copy of the more specific instruction

1

A

manuals for brakes, shifters and drive
system released by the respective
component manufacturers. Please
also carefully read these additional
manuals as they explain the operation
and maintenance of the respective
components in detail.

If there are any further questions after
reading this manual or there is an issue
that is not covered in this manual, please
feel free to contact your local dealer
where you purchased your ba .

Please note the following points:

Read these operating instructions

carefully before using your ba for
the first time. Due to the innovative
technology of ba , even experienced
bicycle enthusiasts will find important
new information in this manual.

Dierent sections of this manual

are specific to certain model variants of

ba . These sections are marked as

follows:

D: Pedelec version only

JN: Non-electrical version only

C: Kids version only

K: Cargo version only

It is sucient to only read the sections
relevant to your variant.

Keep these operating instructions
in a safe place in order to have them at
hand if needed.

Provide these operating instructions
to every user of your ba .

Use section Inspection verification on
page 42 to document the services carried
out.

If you resell your ba , please
include these operating instructions.

For damages which occur because
these operating instructions were not
respected, chike GmbH & Co.KG will not
assume liability.

The latest version of this manual
can be found on the Internet at
http://chike.de in the download area.

In order to quickly identify important
information and potential dangers, these
are labeled in the text as follows:

This symbol highlights a
useful hint that to profit
even more from your

ba .

This symbol marks a
warning. Ignoring this
warning may damage your

ba or may cause minor injuries.

This symbol describes
a danger. Ignoring this
instruction can result in

severe damage to your ba and
serious injury or death to the driver
and passengers.

Riding on public roads (Germany)

While the pedelec variant is equipped
with a permanently mounted StVZO1­compliant lighting system powered by
the motor battery, the non-motorized
version is delivered without a lighting
system. To be allowed to use your non­motorized ba on public roads even

1

2

German road trac regulations

in the dark, you have to equip it with
a lighting system. We recommend a
battery powered headlamp and a battery
powered tail light. Your dealer, where
you bought your ba , will be pleased
to help you in this regard.

The electrically assisted version of
your ba conforms to the European
pedelec norm EN 15194 (average
engine power <250W, maximum
assistance speed 25 km / h) and may
therefore be used like a normal bicycle
without insurance, driving license in
countries belonging to the EU (EU
directive 2002/24/EC). It may be
ridden on public roads according to
the trac rules applicable to bicycles.
Nevertheless please check, whether
there are additional restrictions applying
to your specific country. Your ba
dealer will assist you in this regard

Even if it is not obligatory
to wear a helmet, we

nevertheless recommend
that you always wear a helmet for
your own safety when riding your

ba .

Permissible loads

Your ba is designed for the following
maximum payloads:

maximum total weight 200kg

Payload cabin C 60kg
Payload transport box K 80kg

maximum rider weight 100kg

Payload Euro box 12kg

tare weight from 30kg

1

Please note that if permitted payload
and permitted driver weight are maxed
out, the permissible total weight would
be exceeded. Such a loading scenario is
therefore not allowed!

Exceeding the permitted
payloads can damage
your ba and cause

serious accidents. In addition to the
individual load limits, always respect
the permissible total weight!

Intended Use

ba cargo bikes are designed for use

on roads or paved roads. Driving on
rough terrain, driving on stairs or driving
over high curbs can cause severe damage
to your ba .

In the kids version, your ba is
designed to carry a maximum of two
children.

Make sure that the transported children
or loads are always properly secured.

In particular, make sure that your
children do not come into contact with
moving parts of your ba while riding.

Never leave your children unattended in
your ba kids.

The seating system of your ba kids
is suitable for children who are able to sit
upright unaided. Due to the suspension
and the tilt chassis, the forces acting on
the transported children are generally
small compared to transporting them in
a child trailer. ba can be retrofitted
with the baby supporters of common
child trailer manufacturers, so that even

2

smaller children are seated safely and

A

General information

1

each right and left

2

depending on features

3

A

comfortably. Likewise, ba oers
a mounting adapter for MaxiCosi baby
carriers. If you have doubts about
whether your toddler can already be
transported in ba , please seek the
advice of your pediatrician.

Make sure that your children are
appropriately dressed to temperature
and feel comfortable during the ride.

Before each trip, make sure that you do
not exceed the maximum payload and
the maximum total weight (see section
Permissible loads p.3) .

When using your ba on public
roads, be sure to comply with all legal
obligations to be fullfilled.

Using your ba in poor visibility or in
the dark requires the use of an approved
lighting system.

Do not make any modifications to your

ba . Use only original replacement

parts and accessories.

All usage and maintenance instructions
described in this operating manual are
part of the intended use.

chike GmbH & Co. KG assumes no
liability or warranty if you use your

ba in any other way than its intended

use.

4

B Before the first ride

Having received your ba , you will
undoubtedly be eager to try it out.
Before you go on public roads with
your ba , however, you should
first become familiar with its driving
characteristics. On the one hand, your

ba has a higher weight than a

common bicycle. On the other hand you
have to get used to sitting on a tricycle,
which nevertheless tilts and thus has
the driving dynamics of a two wheeled
bicycle. Like a bike, you have to balance
your chike in order to not roll over. After
a few minutes you get used to the new
exciting driving experience and will not
want to go back to your old bike.

If your respect the following tips and
guidelines, you will enjoy using your

ba and it will greatly simplify your

everyday life!

Please do not make your

first riding attempts on

frequented public roads in
order to avoid endangering yourself
and other road users. Do not
transport children in your ba
until you feel completely safe riding
your ba .

Adjusting the riding position

The right seating position is crucial for
a fatigue-free and ecient riding. The
seating position of your ba is set

up by adjusting the saddle height and
handlebar position. The saddle height is
adjustable by means of a quick-release
seat clamp. To adjust the stem, you need
a suitable Allen key. For stability reasons
a quick-release adjustable stem was not
an option. The various adjustments are
explained in more detail below.

Before riding your ba
, make sure that the quick

release seat clamp and
the bolts of the stem are properly
tightened! Check the tight fit of the
saddle and the handlebars!

Adjusting the saddle position

To properly adjust the height of the
saddle, put the right pedal into its lowest
position, have a seat on the saddle and
place the right heel on the right pedal.
In this position your leg should be fully
stretched. To adjust the saddle height,
you must first loosen the quick release
seat clamp. Then you can move the
saddle to the desired height. Make sure
that the seat post is not pulled out too
far There is a marking on the seat post,
which must not be visible but disappear
inside the seat tube of the frame. If there
is no marking, the seat post must be at
inserted into the seat tube at least 10
centimetres. After adjusting the seat
height, always check the tightness of the
seat post by trying to twist the saddle. If
it twists, the seat post clamp has to be
closed more tightly. If the seat post is
dicult to move in the seat tube when
the quick release is open, first try to

A

B

5

A

B

clean the seat post and seat tube. If this
does not solve the problem, do not use
brute force, but contact your dealer.

The seat post must be
inserted at least to the

marking or 10cm into
the seat tube and the quick release
seat clamp must be firmly closed.
Otherwise, the seat post or the seat
tube may break.

Do not attach luggage

racks or panniers to your

seat post or seat tube
as they are not designed for this
purpose and could break in extreme
cases.

Adjusting the

handlebar position

Your ba is equipped with an angle­adjustable stem. By changing the stem
angle, the distance between the saddle
and the handlebar can be adjusted (see
section Stem p.22). The factory-set
handlebar position should suit most
drivers. Not all possible positions are
permissible: adjusting the stem too much
to the front, may cause the handlebars to
collide with the cabin.

After each adjustment

of the handlebars, please

check that they have
enough clearance. Make sure that
the handlebars can be turned to the
left and right limit positions and that
this does not cause the shifter cables
and brake hoses to become pinched,
kinked or stretched!

Learning how to ride

The riding style of ba rather
corresponds to the balanced riding of a
two-wheeled bicycle than to riding a non
tilting tricycle. For your first tries, it is
best to choose an extensive area without
any obstacles until you learned to master
your ba safely.

Starting to ride

When you park your ba you lock
the tilting. This prevents ba from
tipping over to the right or left hand side
and thus corresponds in function to the
side stand of a common bicycle. Likewise,
the parking brake of the front wheels is
activated. This will prevent ba
rolling o on sloping terrain when parked.
To start riding first release the parking
brake (see section Brakes p.17) and the
tilt lock (see section Tilt lock p.18). Make
sure that the tilting is indeed released by
tilting your ba
right.

a little to the left and

Keep in mind, that your

ba can tilt sideways

and finally fall over if
the tilt mechanism is not locked.
When not riding, always try to hold
your ba in an upright, balanced
position. Otherwise higher forces
may be required to restore its
upright position, especially when
loaded.

To start riding,put one pedal in forward
position and place the corresponding
foot onto it. Then push o with the
other foot on the ground, to gain some
speed. Finally put the second foot on the
pedal and accelerate by pedaling. As with
a normal two-wheeled bike you need

from

6

a certain speed to balance your ba
. The higher the speed, the easier it will
be to balance. Nevertheless, you should
make your first driving attempts within a
moderate speed range.

Stopping

Keep in mind that ba tilts
sideways and therefore needs to be
balanced like a two wheeled bicycle. To
stabilize the upright position of your

ba when stopping put one or both

feet from the pedals and place them
on the ground. If you stop for a long
time, it may be advantageous to block
the tilt mechanism (see section Tilt lock
p.18). To do this, your ba must be
in an upright position. With the tilt lock
engaged, you no longer have to actively
balance your ba . However, be sure
to release the tilt lock before starting to
ride again.

Braking

Your ba is equipped with high
quality hydraulic disc brakes. Please
check the correct functioning of the
brakes before each ride. The two front
brakes are operated simultaneously
with the left brake lever, the rear brake
is operated with the right brake lever.
Familiarize yourself with this mapping .
Further information about the braking
system can be found in section Brakes
p.17 and section Braking system p.29.

The braking power of
the disc brakes on your

ba might be much

higher than you are used to from
your previous bicycles. Therefore
please carefully test the brakes of
your ba before the first ride!

Please note that
unfavourable ground

conditions (wetness,
slipperiness, gravel, sand, ...) as
well as high loading can significantly
increase the braking distance!

During the braking process,

the discs and callipers heat

up. Do not touch the hot
parts because this can lead to severe
burns.

Parking

To park your ba , lock the tilt
mechanism (see section Tilt lock p.18)
and engage the parking brake (see
section Brakes p.17). By doing this your

ba can neither fall over nor roll

away. If possible, put your ba in a
place where it is protected from rain
and weather. Secure your ba with
a high-quality bicycle lock to achieve the
greatest possible protection against theft.

Parking D

In addition, remove the central
display unit from your ba (see
section Attach and detach the cycle
computer p.23). This prevents the use
of the electric drive by unauthorized
persons and the display unit from being
stolen.

Carrying children C

Your ba is designed to carry one
or two children. In order for these to be
transported safely, the following rules
must be observed

– Always buckle up your children

with the supplied seat belt system
(see section Buckling up of the
children p.20).

A

B

Before the first ride

7

A

B

– Make sure to load your ba

such that it is optimally balanced:
if you only have one child with
you, use the middle seat, with
two children use the right and left
seats. The necessary repositioning
of the seat belt straps is quick and
easy (see section Adjusting the belt
system p.20)

Carrying loads K

The cargo version of your ba is
equipped with a load platform that
oers various load attachment options.
Take advantage of these possibilities
and secure the transported objects
against slipping or falling. The shift of
the center of gravity caused by slipping
of the load can lead to critical driving
situations. Store heavy objects as far back
as possible on the transport platform.
When distributing the load, make sure
that your ba is balanced as well as
possible.

Riding without

load or children

If you do not carry any loads with
your ba the front wheels are
relatively lightly loaded. As a result, when
cornering fast, your ba tends to
understeer. In extreme cases, the front
wheels lose grip which can lead to a loss
of control. In the unloaded state, drive
carefully and cautiously approach the
possible cornering speeds.

Passing curbs and stairs

If you push your ba over very high
curbs or steps, it may happen that the
lower end of the steering tube hits the
curb. This should absolutely be avoided
as the steering tube is not designed
for such impacts. The more loaded
your ba , the more critical it is.

Common curbs (up to approx. 14cm)
can be easily passed by your ba .
However high curbs at bus and tram
stops as well several steps in a row
(stairs) are more critical. In the latter
case, not only the lower end of the
steering tube but also the down tube
may collide with the upper edge of the
staircase. Therefore, carefully approach
the maximum step height that can be
passed without collision. If you have to
pass very high obstacles, such as stairs
in the hallway, it is helpful to increase
the ground clearance by lifting the rear
wheel.

Never drive hands-free and
always hold the handlebar

with both hands if possible.
Otherwise even small obstacles and
bumps can in extreme cases lead
to a loss of controll and to serious
accidents.

For first owner

Please observe the following measures
in order to enjoy your ba for a long
time.

Preparing the brakes

To ensure that the brand-new brake
pads can take full eect, they must be
initially prepared. For this purpose, some
full emergency braking operations must
be performed. The exact procedure
is described in section Braking system
p.30. Please follow these instructions to
ensure that the maximum braking power
is available in any dangerous situations
right from the start.

8

Retightening the bolts

Due to the loads and movements
during driving, it may happen that
some screws of your newly assembled

ba settle and loosen. Your dealer

will check all bolts within the first
inspection and will retighten them with
the correct torque if necessary. Be
sure to seize this opportunity and have
the inspection documented in your
inspection certificates, p. 42. In later
operation, the screws usually do not
loosen anymore.

A

B

Before the first ride

9

10

C Before every ride

Visual and functional checks

Before each ride take a short time for
a visual and functional checks of your

ba . This will prevent you from using it

in an unsafe condition.

Many parts of your ba
are subject to heavy strains

and wear and tear. Any
kind of cracks, grooves or color
changes in highly stressed areas
indicate that the component is
damaged and should be replaced.

Brake system

Are the brake hoses not pinched or
bent?

Are there no leaks on the brake hoses?

Check the brakes by pressing the brake
levers. Even at full force it should not be
possible to pull the brake levers all the
way to the handlebar! With the brake
levers pulled, the rotation of the wheels
of your ba should be completely
locked! Check this by pulling your ba
forwards and backwards!

Tire pressure

Is the tire pressure of the front and rear
wheels sucient?

Operating your ba at
too low tire pressure can
lead to unsafe handling and

may damage the tires of your ba
.

Wheels

Are the front and rear wheels
tightly fixed to the frame?

Are there no cracked or loose spokes?

Are the tires undamaged and have
enough profile?

Seat post

Is the seat post inserted into the
seat tube at least to the mark, or at least
10centimetres?

Is the quick release on the seat tube
suciently tightened such that the saddle
does not rotate when a force is applied?

Stem

Are the screws which fix the angle
of the stem correctly tightened?

Is the stem adjusted in a way that there
is enough clearance for your steering
movements? Check this by turning the
handlebars to the right and left steering
limit (see also section Stem p.22)!

Tilt lock

Do all positions of the tilt-lock grip
shift work properly?

A

B

C

11

A

B

C

Be sure to release the
tilt lock before driving!
Driving with a blocked

tilting mechanism can damage your

ba and will lead to uncontrollable

driving behaviour resulting in serious
accidents!

Screw connections

Make sure all screws are properly
tightened. Noise or unusual driving
behaviour may indicate loose screws
.

In the early stage after assembly, it is
possible that screw connections still
loosen. Your dealer will check this
within the first inspection and tighten the
screws to the correct tightening torques
if necessary. Afterwards the screws
should not loosen . If this happens
anyhow, please have the reason checked
by your dealer!

Loosened or insuciently
tightened screws can
damage your ba and

cause serious accidents!

cabin? Do the straps show no signs of
damage or wear?

Loading

The correct loading is a basis for a
comfortable and safe handling. On the
one hand the load securing is important.
On the other hand, care must be taken
to distribute children and loads as even
as possible, so that the ba does not
tilt too much on one side.

A maximum of two
children may be carried.

Children must always be
strapped and wear a bicycle helmet.
The carried children must not be
older than 7 years.

Pay attention to a

symmetrical distribution

of the loads. When
transporting a single child, it should
be strapped in the middle position.

Frame and chassis

Make sure that all frame and chassis parts
have no visible damage such as cracks
or bumps! If you notice any damage, let
your dealer check and repair your ba
before using it again.

Damaged components
can suddenly fail during
your ride and thus lead to

serious accidents!

Cabin

Is the fabric of the cabin undamaged?

Is the belt system properly fixed to the

12

When transporting loads

they must be secured by

straps or the like so that
they remain in place in the case of
extreme driving situations, such as an
emergency braking.

The use of additional
transport devices, such
as rear wheel carriers or

child seats is not permitted unless
explicitly approved by ba .

Respect the maximum
payloads, see section
Permissible loads on page 3

A

B

C

Before every ride

13

14

D After the last ride

Your ba has been designed to last
for a long time. With good care it will
accompany your life for many years to
come. Nevertheless, the time will come
when a repair is no longer possible or
does not make sense from an economical
or ecological point of view. Then your

ba must be decommissioned and

properly disposed of, so that the raw
materials used can be returned to the
resource cycle.

BatteryD

Disused batteries must be collected
separately in accordance with European
Directive 2006/66 / EC and recycled
in an environmentally sound manner.
Your ba dealer will help you with the
proper disposal of your battery.

Never discard the battery
of your pedelec ba into
the household waste.

Frame and bicycle
components D

According to EU Directive 2012/19 /
EU, unusable electrical and electronic
equipment must be recycled in an
environmentally sound manner. This
includes the electronic components as
well as the drive unit of your ba .
Likewise, this directive also applies to
the battery charger. In Germany, you
can pass your ba at the end of its
life span free of charge to an appropriate
municipal collection point, where it is
properly disposed.

A

B

C

D

To ship the battery by
post parcel is usually not
allowed! If in doubt, ask

your shipping service provider!

15

16

E Operation

This chapter describes in detail how to
operate and use the various parts of your

ba .

Brakes

ba is equipped with high quality

hydraulic disc brakes on all three wheels.
The right and left front disc brakes are
operated together with the brake lever
on the left hand side of the handlebar
(see fig. 1, p. 17). The front disc brakes
have a locking function. To activate

2

1

Figure 1. : Parking brake

1 : Brake lever 2 : Locking lever

Always activate the parking
brake when parking your

ba . Otherwise, it might

unintentionally roll away on sloping
ground and subsequently cause
accidents and damage.

To release the parking brake, first pull the
brake lever 1 as far as possible to the
handlebar. This relieves the locking lever

2 so that it can be pushed back inwards

with relatively little force.

The rear disc brake is operated with the
brake lever on the right hand side of the
handlebar.

The most powerful braking
eect is achieved by the

front brakes. For this
reason the front brakes should
be use with preference! However,
avoid locking up the front wheels
as this will make you loose control
over your ba and may lead to
accidents.

A

B

C

D

E

the parking brake pull the brake lever

1 as far as possible to the handlebars.
Then pull the locking lever 2 outwards.
Check that the front wheels are actually
locked by pushing your ba forward
and backward.

On very long steep
descents with high load,

your brakes can overheat
due to the permanently applied high
braking power. Overheating can lead
to a sudden total of the brakes. To
prevent overheating, do not let the
brakes grind permanently, but brake
in intervals. Make stopovers to allow
the brakes to cool down.

17

A

B

C

D

E

Tilt lock

Your ba comes with a tilt adjustment
system that has three levels of tilt control.
The levels can be selected using the
grip shift lever on the left side of the
handlebar (see fig. 2, p. 18). The grip
shift lever has 7 or 8 indexed positions,
however only three of which have a
function assigned to. The intermediate
non functional shifting positions are

indicated by the symbol . This symbol
may only be shortly visible while changing
the tilt adjustment levels. Changing the

If you experience a high resistance when
trying to twist the grip shift lever in order
to change the tilt control level, most
probably your ba is not properly
oriented. Do not apply brute force to
the grip shift lever, but try to find the
proper orientation of your ba by
slightly tilting it to the right and left,
simultaneously applying a moderate
twistintg force to the grip shift lever.
High actuating forces may reduce the
life time of the grip shift lever or even
lead to damage

Figure 3. : Perpendicular orientation to
change tilt control levels.

Figure 2. : Grip shift tilt lock

various tilt control levels is only possible
if ba is oriented perpedicular to the
ground (see fig. 3, p. 18). If for example
the ground is sloping to the left hand side,
please tilt your ba to the left hand
side as well in order to change the tilt
control levels.

Before changing tilt control
levels, orient your ba

perpendicular to the
ground. Otherwise it is impossible to
change the tilt control levels.

18

completely free tilting. ba can be

tilted without any aligning torque up to
its maximum tilt angle (around ± 21°).
This tilt control level mostly corresponds
to the riding characteristics of a common
two wheeled bicycle.

Using this tilt control level, ba is

still able to tilt around. 21° to each side,
however with increasing tilt angle you will
experience an increasing aligning torque,
which pushes ba into its upright
position. This level is especially suited
when transporting high loads with ba
. Some people may also find it more easy
to do their first riding attempts on ba
using this level. The choice between
completely free tilting and tilting with

alignment torque is often purely a matter
of taste.

locks the tilting mechanism in the

upright position. This level is intended
for wheeling or parking your ba . It is
also helpful for longer stops, e.g. at trac
lights, as you no longer have to actively
balance out your ba when the tilting
is locked. To park your ba , switch
the tilt control level to and engage the
parking brake (see section Brakes p.17)

Never ride with engaged
tilting lock out (Level ).

If the tilting is locked, it
is no longer possible, to safely turn
into corners . More over, riding with
locked tilting mechanism may damage
the frame and suspension. Before
starting to ride, please check, that
the tilting is not locked by slightly
tilting your ba to both sides.

Gear shift D

The pedelec version of your ba is
equipped with a electrically operated
DI2 8-gear internally geared hub by
Shimano. Shifting gears is done with
the switch at the right hand side of the
handlebar 5 , fig. 8, p. 24 and fig. 4,
p. 19. There are two gear shifting modes,
automatic shifting and manual shifting. To
change between automatic and manual
shifting, press the button1. The chosen
mode is shown in the central display.
In mode automatic the proper gear is
chosen automatically based on various
parameters like speed and cadence.
In mode manual the gears are chosen
by the rider. Also in automatic mode,
you can shift to a higher or lower gear
manually. To choose a lower gear press
the button 3 , to choose a higher gear,
press the button 2 .

1

A

B

C

D

E

Operation

Gear shift JN

Your ba is equipped with an 8­speed internally geared hub by Shimano.
Changing gears is done with the
RapidFire lever located on the ride hand
side of the handlebar.

To change to a higher gear press the
lever which is facing to you with your
thumb.

To change to a lower gear pull the lever
which is facing away from you with your
index finger.

2

3

Figure 4. : Switching Gears Shimano
STEPS Di2

1 : Mode switch
2 : Switch up-shift
3 : Switch down-shift

19

A

B

C

D

E

Cabin C

The cabin of the kids version is designed
and optimized to carry children.
However, it is also possible to transport
shopping bags or beverage crates in
the footwell In that case, appropriately
secure the load against unintended
movements.

Adjusting the belt system

In order to have optimal driving
characteristics a balanced load
distribution is important. Therefore,
when transporting a single child, please
use the central seating position. The
cabin is equipped with a five point
harness. The various straps are attached
to the cabin by quick release buckles.
Use these buckles to adjust the harness
from the central position (one child) to
the left and right position (two children).

Buckling up of the children

First you have to adapt the shoulder
straps to the height of your child. To
this end move the upper buckles of
the shoulder straps into a position
approximately 3cm above the shoulder
of your sitting child. Next, position
the 3 point buckle between the legs of
your child and attach the corresponding
buckles of the shoulder straps to it. Then
tighten the shoulder straps. Finally put
the waist belt around the waist of your
child, close the buckles and tighten the
belt.

Figure 5. : Harness for one child

Closing the cabin The cabin is

closed by pulling the left and right zip all
the way down. Then the lower part of
the top is fixed to the cabin by clipping
the rubber straps over the corresponding

20

Figure 6. : Harness for two children

pins. The top is equipped with an
elastic window and a fly screen. In good
weather you can open the window
separately and fix in in a convoluted state
to the top.

Never transport children
or adult persons on the
cargo platform. It is not

intended for this purpose.

When transporting

children at least the fly

screen has to be always
closed when riding in order to avoid
stirred up small objects to harm your
children's eyes.

Load platform K

The cargo version of ba provides
a platform, large enough to transport
four Euro-boxes of size 30cmx40cm
or two Euro-boxes of size 30cmx40cm
and one Euro-box of size 60cmx40cm,
respectively. In order to securely attach
your load to the platform, it is equipped
with three Airline rails, which serve to
mount various fastening elements. An
easy to mount wall is also available,
transforming the platform into a box
of size 90cm x 70cm. Finally there are
fixation elements to easily place and fix
Systainers onto the platform.

Load distribution and securing In order to have the most

easily controllable handling it is important
to place heavy loads as centred as
possible and as far back on the platform
as possible. Additionally, care has to be
taken to properly fix the loads onto the
platform or inside the box. To this end
use straps fixed to the Airline rails.

Wall To transport loose items, like

shopping bags, a wall is available, which
is easy to mount without any tools.
The wall is attached to the platform by
performing the following steps:

First make sure that all four door
bolts embedded into the platform
are in open position.

Then position the front and rear
wall with the coarse side facing
inwards into the grooves on the
front and rear side of the platform.
Try to position the walls as centred
as possible.

Next position the left side wall
with the rough side facing inwards
into the respective groove on the
platform. Keep the wall slightly
tilted outwards on the upper side
and pay attention that the hooks
of the front and rear wall slide into
the respective recesses of the side
wall.

Push down the side wall as far as
possible and close both door bolts
on the left hand side.

Mounting the right side wall is
done in the same way .

Systainer mounting system

Systainers can be easily attached to
the platform with the help of some
plastic fasteners. These fasteners are
plugged into the respective holes on
the transport platform and prevent the
Systainers from sliding on the platform.

A

B

C

D

E

Operation

21

To finally fix the Systainers, they are
tightened onto t the platform with straps
attached to the Airline rails.

the frame.

Stem

A

B

C

D

E

Euroboxes for frame mount

The optionally available Euroboxes of
size 300mm x 400mm x 270mm provide
additional storage space of about 50l. To
use the boxes mounting bolts have to be
mounted to the frame. The Euroboxes
are then attached to your ba with an
easy to use toolless quick fix system.

Assembly In case you ordered the

Euroboxes together with your ba
the mounting bolts are already installed.
However, if you order the boxes
afterwards, please respect the installation
instructions which are provided with the
boxes.

Attaching the boxes Move the

boxes sideways to the frame such that
the recesses of the mounting rails on the
box match the mounting bolts attached
to the frame. Then slightly press the box
against the frame and move it forward (in
direction of riding, until the locking plate
snaps into place. Check that the box is
securely fixed by pushing it backwards.

Please observe, that the right and left box
are dierent. The locking plate always
has to point to the rear.

Your ba has an angle-adjustable
stem.

11

2222

Detaching the boxes Pull the

locking plate as far as possible outwards
(towards the box) and push the box
forward (in direction of riding) until it
is released and can be moved away from

22

Figure 7. : Stem

: Bolts angle adjustment

1
2 : Bolts handlebar clamp bracket

Loosen the angle-adjustment bolts 1
two to three turns to adjust the angle
of the stem. This allows to adapt the
distance between saddle and handlebars
to your needs. Finally tighten the bolts

1

with a torque of 14-15 Nm.

Changing the angle of the stem in
generally also requires to rotate the
handlebars. To this end loosen the bolts
of the handlebar clamp bracket 2 and
rotate the handlebars to the desired
position. Take care that the handlebars
are centered and that the clamping
bracket of the stem is positioned in the
clamping area of the handlebars. Then
tighten the bolts 2 with a torque of 5-6
Nm.

After adjusting the stem and handlebars
make sure that the handlebars can be
turned to the right and left steering limit
(about 40° in each direction). To this end
place your hands on the handlebar grips
and put your fingers around the brake
levers. This way you make sure that in
all steering positions, there is enough
clearance for your hands. Please also
check, that in all steering positions the
brake hoses, shift cables and electric
wires (pedelec version) are neither
kinked nor stressed nor clamped.

Electric drive system D

The pedelec version of ba is
equipped with the electric drive system
STEPS by Shimano. The motor has a
power of 250 Watt and assists you when
pedalling up to a maximum speed of 25
km/h.

The internal gear hub of your pedelec

ba is electrically shifted. the following

sections provide a short overview of the
electric drive system.

Please also carefully read
the original instructions of
your Shimano STEPS E6000

drive system which are provided with
your ba . They provide you the
necessary information to safely use
your pedelec- ba .

Components The electric drive

system consists of several components
(fig. 8, p. 24).

The drive unit or motor is a so called
mid-mount motor ( 2 , fig. 8, p. 24). It is
positioned at the crank set.

The cycle computer( 3 , fig. 8, p. 24
and fig. 9, p. 25) is located in the centre
of the handlebars at the stem. It displays
various information like speed, remaining
battery range etc. and serves to switch
on the electric system as well as the
lighting

The battery ( 1 , fig. 8, p. 24 and
fig. 10, p. 25) is mounted on the down
tube.

There are two switches ( 4 and5,
fig. 8, p. 24 and fig. 11, p. 25) located
at the right and left hand side of the
handlebars. With the switch on the left
hand side you can choose the assist level
and change the display mode. The switch
on the right hand side is used to shift
gears and to switch between manual
gear shift mode and automatic gear shift
mode.

Attach and detach the cycle computer To attach the cycle

computer slide it backwards onto the

A

B

C

D

E

Operation

23

A

B

C

D

E

5

4

3

1

2

6

7

Figure 8. : Pedelec components

: Battery

1
2 : Mid-mounted drive unit

: cycle computer

3

bracket until it snaps in. To detach the
cycle computer slightly push the release
lever1, fig. 12, p. 25 downwards and
then shift the display forward until it is
released from the bracket.

4 : Assist switch
5 : Gear shift switch

: Speed sensor

6

Power on the drive system

To switch the drive system on and o,
press the button 1 , fig. 9, p. 25 on the
cycle computer 3 , fig. 8, p. 24 and

24

7 : Motor unit Alfine Di2

keep pressing it for about 2 seconds.
Alternatively, the system can be switched
on and o in the same way using button

3 , fig. 10, p. 25 located on the battery
1 , fig. 8, p. 24.

1

3

1

Figure 9. : Cycle computer

1 : Power switch
2 : Light switch

2

Figure 10. : Battery

1 : Charge

connector

2 : Locking

Do not apply any torque

to the crank shaft when

powering on the drive
system. Otherwise the motor may
start to run, which most probably is
not desired in this situation.

3 : Display area

3 : Power button
4 : Battery level

2

3

indication

2

Figure 11. : Assist switch

1 : Display mode
2 : Increase assist level
3 : Decrease assist level

3

B

C

D

A

1

E

4

1

Figure 12. : Attaching the cycle
computer

1 : Release lever

Charging the battery To

charge the battery plug the charging
cable of the included battery charger into
the into the charging socket 1 , fig. 10,
p. 25 at the battery mount. If you do
not have the opportunity to charge the
battery attached to your ba , detach
the battery. To this end put the provided
key into the lock at the battery mount

2 , fig. 10, p. 25. Turn the key counter
clockwise as far as possible and slide the
front end of the battery to the left until it
is completely released.

Operation

25

A

B

C

D

E

Please write down the
key number of the battery
lock in the respective line

of your ba passport on page

41. The number is imprinted on the
key. Having the number you can
contact your dealer to apply for a
replacement key in case of loss.

When detached from ba the battery
can be charged using the battery charger
with the supplied plug adapter. More
details are provided in the original
instructions provided by Shimano which
came with your ba .

The used batteries
store a lot of energy.

Observe all operating
and warning instructions of the
enclosed instructions of the battery
manufacturer to avoid any danger.
Pay particular attention to the
instructions on the label of the
supplied charger.

The battery has a battery level indication

4 , fig. 10, p. 25 consisting of five
lamps. When the system it powered
on the lamps indicate the battery
level. When the system is powered
o or the battery is released first
press the button 3 , fig. 10, p. 25 to
switch on the battery level indication

Battery level

0-20%

20-40%

40-60%

60-80%

80-100%

100%

Various other flashing and lighting
patterns indicate possible malfunction.

Display

◦ ◦ ◦ ◦ ◦

• ◦ ◦ ◦ ◦

• • ◦ ◦ ◦

• • • ◦ ◦

• • • • ◦

• • • • •

Details can be found in the enclosed
instructions of the drive system.

Assist level The electric drive

system provides four assist levels, OFF,
ECO, NORMAL and HIGH. In mode ECO

the pedalling support by the electric
motor is lowest while in mode HIGH
you get maximal support. In mode
the electric assistance is switched o,
however the system is still running, i.e.
the display shows information, the lights
can be switched on and the electric gear
shift is working. You can switch between
the various assist levels using the buttons
on the shift unit 4 , fig. 8, p. 24 located
at the left hand side of the handlebars.
Pressing the button 2 , fig. 11, p. 25
increases the assist mode, pressing
button 3 , fig. 11, p. 25 decreases the
assist mode finally turning o the electric
assistance.

OFF

Gear shift Shifting the gears is done

with the shift unit 5 , fig. 8, p. 24 located
on the right hand side of the handlebars.
Details can be found in section section
Gear shift D p.19.

Walk assist mode To activate

the walk assist mode, first turn o the
electric assistance. (assist mode OFF).
Then pressing the button 3 , fig. 11,
p. 25 for a few seconds activates the
walk assist mode. In walk assist mode,
pressing button3, fig. 11, p. 25 turns
on the motor, without having to apply
a torque to the crank set, thus assisting
you to walk your ba at low speeds.
Pressing the button 2 , fig. 11, p. 25
exits the walk assist mode.

26

Traveling range The traveling

range of a fully charged battery depends
on various factors:

decreased

travelling range

high total weight low total weight

frequent decelerating
and accelerating

high assist level

headwind tailwind
Uneven or soft

ground

hilly terrain

low temperatures

high speed

Due to the higher weight and drag of
your ba
bicycles the travelling ranges shown
on the cycling computer are to be
taken with care. In general, the actual
achievable travelling range is below these
indications.

some shorter trips, such that you
are not caught o guard by an empty
battery on a long trip far away from
home .

compared to common

Get familiar with the
achievable travelling ranges
of your ba during

increased
travelling range

steady speed

low assist level

paved road

flat terrain

high temperatures

low speed

cycle computer 3 , fig. 8, p. 24.

Light systemJN

The non electric version of ba
does not come with any light system
as standard. In order to be allowed to
use it in dark on public roads you have
to install an appropriate light system. We
recommend a battery powered front and
tail light.

Miscellaneous topics

Fenders Your ba is equipped

with front and rear fenders as standard.
The front fenders are exposed to high
forces due to the single sided mounting.
Please do not attach any additional parts
like lights to the fenders, as their weight
will further increase the loads on the
fenders, which finally may lead to failure
of the fender stays.

A

B

C

D

E

Operation

Light system D

The pedelec version of ba is
equipped with a high quality light system,
consisting of a front light, a tail light and
a rear reflector. It is in accordance with
German legal trac regulation. To turn
the light system on and o press the
button 2 , fig. 9, p. 25 locate on the

27

28

Care and

F

To keep your ba in perfect condition,
some care and maintenance is necessary.
This will guarantee a safe and long-lasting
usage and preserves the joy of using your

ba for many years .

Only carry out
maintenance work for

which you have the
necessary tools and expertise! If
in doubt, have the maintenance
carried out by your ba dealer!

Before carrying out any

maintenance work, always

remove the battery first,
unless it is explicitly required for the
maintenance work carried out!

If you manipulate the

electrical system, your

ba will no longer be

safe to use. Using your ba with
manipulated electric controls on
public roads might be a criminal
oence.

Maintenance

brakes regularly for wear. If the wear
limit is reached, the brake pads and,
if necessary, the brake disc must be
replaced immediately. In particular, if you
observe a decreasing braking power or
scratching noise when braking, the brake
pads must be checked and renewed if
necessary. Depending on the load and
driving style, the disc brakes wear o at
dierent rates. Therefore, no general
rule can be given after which distance
a control and/or replacements should
be carried out. It is better to check the
condition of the brake pads more often
than too rarely.

Falling below the wear limit
can lead to total failure of
your brake system.

Be sure to read the
operating instructions

provided by the brake
manufacturer! If the operating
instructions are not available, contact
your dealer.

Changing brake pads

For changing the brake pads, follow the
instructions of the brake manufacturer.

A

B

C

D

E

F

Braking system

The brakes are subjected to heavy
friction during each braking process. This
causes signs of wear both on the brake
pads and on the brake discs. Check the

Only use original spare

parts from the brake

manufacturer. If in doubt,
let your dealer service the brakes of
your ba .

29

A

B

C

D

E

F

Changing brake disk

If the wear limit of the brake disc has
been reached, please contact your dealer.
He will professionally replace the brake
discs.

More extensive
maintenance work on

your brake system should
only be carried out by qualified
persons. Improper maintenance can
cause leaks or trapped air, which can
lead to failure of the brake system.

Bleeding the brake

If your brake no longer has a defined
pressure point and feels spongy, there
may be air in the hydraulic hoses. In that
case the brake has to be bled. The exact
procedure of bleeding is described in the
instructions of the brake manufacturer.
As properly bleeding the brakes requires
some experience, it is best to ask your
dealer to do this.

When servicing and

cleaning your ba ,

make sure that no cleaning
agents or oil gets in contact with
the brake discs or brake pads as this

would strongly decrease the braking

power or even lead to a total failure
of the brakes.

Initially preparing the brake

After replacing the brake pads or
brake disc, the brake has to be initially
prepared to regain full braking power.
Proceed as follows: Drive slowly approx.
50m with slightly applied brakes. As a
result, the temperature of the brake
pads and brake disc are increased.
Then accelerate to about 25km / h and

brake with maximum braking power to
standstill. Make sure that you do not
endanger yourself or other road users
during this process. Perform this process
up to 10 times consecutively. After a few
braking manoeuvres you should notice
a significant improvement of the braking
power.

Do not change the route
of the hydraulic hoses

of your brake system.
Incorrect routing may cause the
hydraulic lines to be pinched or
stretched, which can lead to leaks
and failure of the brake system.

Regularly check the brake

lines for kinks or leaks.

Damaged or broken brake
lines can lead to a failure of the brake
system and subsequently to serious
accidents!

Never operate the brake

levers with the wheels

removed. As a result, the
brake pads would close and the
brake disc can no longer be slid in
the caliper.

Gear shift

Your ba is equipped with a Shimano
Alfine 8-speed internal gear hub. A
major advantage of the internal gear
hub is the fact that the moving parts
are encapsulated inside the hub and

30

thus protected from dirt. Compared
to a derailleur system much of the
maintenance tasks therefore are omitted.
In the case of unprecise gear change,
strange noise or slippage of the chain
please let your dealer check the hub!

Carefully read the
instruction manual by
the manufacturer of the

hub which was supplied with your

ba .

Adjusting the gears JN

Switch to 4th gear. In this gear, the
two green markings1, fig. 13, p. 31
on the hub must be aligned to each
other. If this is not the case, turn the
adjusting screw on the handle. Turning
the adjusting screw clockwise moves
the outer marking to the front, turning
counterclockwise moves it to the rear.

Chassis

Checking the toe angle

The toe angle is set correctly when the
two front wheels are parallel and in
forward direction when steering forward.
If the toe angle is set correctly once, as
it is during assembly, it normally should
not change over time. If the toe angle
changes noticeably this is an indication
of damage to the chassis. In this case,
please have your ba checked by
your dealer. The toe angle is checked by

A

B

C

D

E

1

Figure 13. : Adjusting the Alfine 8 gear
hub

: Markings

1

Maintenance

Larger maintenance work on the hub
should be done exclusively by your
dealer or a trained person.

F

Care and Maintenance

Figure 14. : Checking the toe angle

measuring the distance between the two
front wheels in the front and at the back.
To this end first rotate the handlebars,
such that both wheels are facing forward.
As a reference point for measuring use
either the rim shoulder or a groove on
the tire. Use the same reference points
for both the distance measurement in the
front and at the back.

If the measured distance is the same at

31

A

B

the front and at the rear, the toe angle is
set correctly. If the two distances dier
by more than 2mm, the toe angle must
be readjusted.

A sudden change of the
toe angle is an indication

that some component of
the chassis was deformed and thus
might fail in further use. Therefore, if
the toe angle is misaligned, let your

ba be checked by your dealer

before further use.

moves rotates the front wheel to the
left (inwards) a clockwise rotation to
the right (outwards). When the wheel
is properly aligned the tie rod has to
be locked. To this end tighten the outer
lock nut 2 with 3Nm. Make sure, that
the tie rod does not rotate w.r.t. the
tie rod end while tightening the lock
nut, as this would again misalign the toe
angle. Having locked the outer tie rod

C

D

E

F

A wrong toe angle implies

higher rolling resistance

and higher tire wear. Please
check regularly if the toe angle is still
set correctly.

Adjusting the toe angle

To adjust the toe angle, first lock out

3

2

1

Figure 15. : Adjusting the toe angle

1 : Tie rod ends

: lock nut

2

: tie rod

3

the tilt (see section Tilt lock p.18) and
fix the handlebars in forward position.
Then loosen both lock nuts 2 of the tie
rod ends 1 of the right tie rod fig. 15,
p. 32.Now turn the tie rod3, until
the right front wheel points exactly into
forward direction. A counterclockwise
rotation (when looking outwards)

2

1

Figure 16. : Adjusting the angle
between both tie rod ends

end, hand tighten the inner tie rod end’s
lock nut and rotate the tie rod as far as
possible forward and backward fig. 16,
p. 32. This assures that the right and
left tie rod end have the correct angle
(about. 30°) w.r.t. each other. Now fix
the inner tie rod end by tightening the
lock nut with 3Nm. make sure that the
angle between both tie rod ends does
not change while tightening the lock nut.

Now the left tie rod has to be adjusted.
To this end loosen both lock nuts of the
left tie rod. To properly adjust the toe
angle, measure the distance between
the rim shoulder of the left and right
front wheel, once at the foremost
position of the wheels and once at the
rearmost position. The dierence should
be at most 2mm. If the dierence is

32

bigger, it has to be compensated by
turning the left tie rod. Rotating the tie
rod counterclockwise (when looking
outwards) increases the distance at
the back and decreases the distance in
the front and vice versa for a clockwise
rotation. If both distances are equal
the toe angle is correctly adjusted.
Tighten the lock nuts in the same way
as described for the right tie rod.

As adjusting the toe angle
needs some experience

and the proper tools
it is better to let your dealer
do this. Damaged tie rods or
unproperly mounted and locked
tie rod ends may render your ba
uncontrollable, possibly leading to
severe accidents.

Checking the tie rod ends

Please regularly check the wear of the tie
rod ends. To this end move the tie rod
end 1 , fig. 15, p. 32 up and down with
moderate force. If there is a play of more
than 2mm in this direction, the tie rod
end has to be replaced. Please contact
your ba dealer.

replaced. Nevertheless, check at regular
intervals, whether the suspension
elements shows any signs of wear, in
particular whether the connection
between the elastomer and the metal
plates comes o. If this is the case, the
suspension element must be replaced
immediately.

Replacing the

suspension element

The suspension element covers the
entire range of payloads from empty
run to the maximum permissible load.
An adaptation is therefore usually not
required. The damper element needs to
be replaced only in case of damage. To
replace the damper element, it is best to
fix your ba in a work stand. Lock out
the tilting (see section Tilt lock p.18).

11

A

B

C

D

E

F

Care and Maintenance

Worn-out tie rod ends

negatively eect the

steering characteristics.
Therefore please have the tie rod
ends replaced in case of wear as
soon as possible.

Checking the

suspension element

ba is equipped with a sturdy

elastomer suspension element that
requires no special care and normally
does not wear out or need to be

Figure 17. : Replacing the suspension
element

: Fixing screws suspension element

1

Then loosen the two screws on the
right hand side1, fig. 17, p. 33 and
the two screws on the left hand sides,
which fix the suspension element to the
upper A-arms. Please hold the respective
wheel while loosening the second screw
on each side and then gently let the
wheel come down up to the stop. Now

33

A

B

C

D

E

F

the suspension element is ready to be
removed. To this end bend the left and
right hand side of the suspension element
upwards and then remove the element.
The child version especially has very little
clearance above the suspension element.
Here it is best to unlock the tilting and
to rotate the suspension element and
the central part to which it is attached as
far as possible to one side to get more
clearance. Mounting the new suspension
element is done analogously in reverse
order. Tighten the screws with a torque
of 2Nm.

Make sure that there are
no external forces on the

A-arms while working on
the suspension element, as there is
a risk of crushing when the A-arms
move. Since replacing the suspension
element requires expertise and the
right tool, you should leave this task
to your dealer.

Wheels

Your ba is equipped with high-quality
wheels that are maintenance-free when
used properly. Nevertheless, check
regularly whether your wheels have a
radial or axial run-out, no spokes are
damaged and the spoke tension is not
too low. To check the spoke tension,
press together two spokes at a time of
each side of the wheel with your thumb
and forefinger. If individual spokes feel
loose or if you notice dierent spoke
tensions, please let the wheel be checked
by your dealer.

Damaged spokes must be
replaced immediately as
they may lead to a total

failure of the wheel.

Regularly check the tire for damage to
the tread or side surfaces. If damage
is visible, the tire must be replaced
immediately.

As soon as the green or blue puncture
protection on the tread of the tire is
visible, the wear limit is reached. At the
latest then the tire must be replaced.

The following tire types are permitted:

Front wheel Rear wheel

Schwalbe Big Apple
16x2.00, ETRTO
50-305

Schwalbe Big Apple
Plus 20x2.15,
ETRTO 55-406

Cabin C

The cabin is made of a sturdy aluminium
construction covered with high-quality
fabrics and a plastic tub in the seat and
floor area. The materials are chosen so
that longevity is granted even without
further care. If sand, small stones or
the like accumulate in the plastic tub
or on the cushions,it is best to remove
them with a common vacuum cleaner.
Staining of the fabric cover or the plastic
tub can be removed with a soft sponge
and lukewarm water.

Only use water and, if
necessary, mild soap to

clean the cabin. Do not
use any aggressive cleaning agents
as these could damage the fabric
covering.

34

Chain

Regularly check that the
belt system is properly

attached to the cabin and
in impeccable condition. Damaged
straps or buckles must be replaced
immediately! An improperly fastened
or worn belt system may break,
loose or rupture in the event of an
impact, resulting in serious injury to
the child!

Regularly check that the

plastic tub has no cracks or

other damage! A damaged
tub must be replaced immediately!

From time to time, check that the screws
connecting the various cabin tubes have
not loosened and, if necessary, retighten
them to the specified torques (see
section Tightening torques of certain screws
p.<Pgrf2>). Under no circumstances
should you exceed the specified torque,
as otherwise the pipes may be deformed.

Transport platform K

The transport platform consists of
waterproof glued phenolic resin
coated plywood. At the cutting, drilling
and milling surfaces, the plate needs
additional protection against penetrating
moisture. Upon delivery, such protection
is applied. However, due to mechanical
stress and wear the sealing properties
may be lost over time. Therefore, from
time to time, check that the edge sealing
is still in good condition and renew the
sealing if necessary.

The chain of a cargo bike is exposed to
high forces and therefore requires regular
care and maintenance. Dirty chains are
subject to increased wear.

Just as important as a well-cleaned
and lubricated chain is the right chain
tension. An incorrect chain tension has
negative eects on the wear out of
other parts such as sprocket or chain
wheel. Furthermore, the chain can jump
o the sprocket or chainwheel due to
insucient chain tension. Furthermore,
the right chain tension is important for
a precise shifting of the gear hub. Check
the chain tension regularly and adjust it if
necessary.

Due to the loads occurring during
pedalling, the chain lengthens with time.
Since the elongated chain links no longer
optimally fit the teeth of the chainwheel
and sprocket, these parts are subject
to increased wear. Therefore, the chain
must be replaced in good time. If the
sprockets and / or the chainwheel
are already worn out, it is advisable to
replace them together with the chain.

Cleaning

To clean the chain, first remove
dirt and lubricants with a dry cloth. Now
apply a suitable chain lubricant and let it
act for a few minutes. Excess lubricant is
then removed with a cloth.

When lubricating the chain,
make sure that no lubricant

gets in contact with the
brake discs or brake pads and the
tires as this would greatly reduce the
braking power and the road grip of
the tires.

A

B

C

D

E

F

Care and Maintenance

35

When servicing the
chain, always inspect the
chainwheel and sprocket

and clean them if necessary.

wheel is properly centred.

A

B

C

D

E

F

Checking the chain tension

To check the chain tension, pull the
upper chain strand up in the middle,
fig. 18, p. 36. The deflection of the chain,
symbolized by the red arrow, should be
about 1cm to 1.5cm. Otherwise, the
chain tension must be readjusted. Too
high chain tension is just as bad as a too
low chain tension!

Figure 18. : Checking the chain tension

Adjusting the chain tension

First loosen the two screws that hold
the right and the two screws that hold
the left rear fork end slider to the frame

1

, fig. 19, p. 36. This allows the rear
fork end slider to move horizontally
together with the rear wheel. If you now
pull the rear wheel backwards, the chain
tension increases. The correct chain
tension is achieved when the chain can
be compressed in the middle by about
2cm. When tightening the screws of
the drop out sliders, make sure that the

11

Figure 19. : Moving the rear fork end
slider

1 : rear fork end slider screws

Checking chain elongation

We recommend to check the chain
length every 1000km. The elongation
of the chain can be determined with
a standard calliper. Set the calliper to
118mm and put the two ends for the
outer measurement in the free space
between two rolls of the tensioned chain,
most simply at the upper chain strand
fig. 20, p. 37. Then slide the calliper apart
until it touches the rollers. Now read o
the distance. The 119.6mm measured
in fig. 20, p. 37 correspond to a new
chain. Up to a distance of 120.25mm
the elongation of the chain is still in
the tolerance range. If the distance is
bigger, it is time to replace the chain.
Chain wear gauges are also commercially
available, making the determination of
chain elongation even easier. If you do
not want to do the check yourself, your

ba dealer will be happy to assist you

in checking and possibly changing the
chain.

36

Brake pads

Chain, chain ring and rear sprocket
Battery D

Tie rod ends

These parts must be replaced when
reaching the wear limit.

A

Figure 20. : Determination of chain
elongation

The replacement of the
chain requires special tools

and expertise and should
therefore be done by your dealer.
Worn sprockets or chain wheels
should also be replaced at the same
time if necessary.

Lighting system

Check regularly that the head light and
the tail light of your ba are working.
Make sure that the headlight is properly
adjusted such that you do not blind
approaching trac or pedestrians.

Wear parts

Most components of your ba last a
whole life cycle. However, some parts
are subject to wear and must be regularly
replaced and renewed. The achievable
service life of these parts depends on
the specific use of your ba and the
proper maintenance. The wear parts are

Tires

Spare parts

If any component of your ba is
damaged, you get the respective
replacement parts from your dealer.

Cleaning

Regularly clean your ba . Road
salt in winter can especially lead to
increased corrosion if it is not removed
immediately. Just use a soft cloth or
sponge and pure water. Do not use
a pressure blaster because due to the
high pressure water will pass into sealed
areas and can cause damage there. In
general, you do not need any additional
cleaning products. For heavy grease or
oil stains, you can use a standard cleaning
product for bicycles. Make sure that the
chosen product does not attack the paint
surfaces.

Use the cleaning process to examine
your ba for possible damage such as
deeper scratches, bumps, cracks, etc. If
you notice any damage, please contact
your dealer!

After cleaning your ba and drying o
the remaining water, we recommend that
you preserve your ba . To this end
appropriate bicycle care products can
be used. Follow the instructions of the

B

C

D

E

F

Care and Maintenance

37

chosen product.

A

B

C

D

E

Pedelec variant

conductive and causes short circuits if it
gets into places where it is not intended
to be. Although the pedelec drive
system of your ba is designed to
withstand heavy rain, it is not completely
waterproof. Therefore, when cleaning
with water, make sure that no running
water reaches the components of the
drive system. Individual water splashes
are harmless. In particular, do not
submerge your ba for washing.
Ideally, use only a damp cloth around
the Pedelec components. Again, do not
use any aggressive cleaners, as they may
possibly damage the insulation of the
cables and cause short circuits.

D

Water is

F

38

Maintenance list

A

B

C

D

E

The following table lists the necessary maintenance procedures for
your ba . Obviously you can always hand over maintenance work,
which in principle can be carried out by yourself, to your dealer. The
individual maintenance procedures are described in detail in chapter

F

Care and Maintenance

39

Part

Maintenance

Interval

By

A

B

C

D

E

F.

Tires

brakes

chain

chassis

Checking tire pressure

Checking running surface and side walls

for damage and sucient profile

Changing tires if necessary

Checking hydraulic hoses for damage,

brake test

Checking brake pads

Changing brake pads if necessary

Changing brake disk if necessary

bleeding brakes

Lubricate and check for wear

changing

Checking toe angle

Adjusting the toe angle

before every
ride

before every
ride

before every
ride

see section

Braking system

p.29

if necessary

monthly

if necessary

see section
Chassis p.31

if necessary

user

user

user

user

user

user

dealer

dealer

user

dealer

user

dealer

F

Checking tie rod ends for play

Changing tie rod ends if necessary

Wheels

Steering Checking that there is no play

40

Checking spoke tension and run-out

Checking the handlebars for damage

before every
ride

monthly

before every
ride

before every
ride

user

dealer

user

user

user

ba -pass

Model:

2D 2C 2K

Frame colour:

2black 2ivory 2light blue 2orange

2light green 2Special colour . . . . . . . . . . . . . . . .

Cushion colour C:

2red 2orange 2light green

2Special colour . . . . . . . . . . . . . . . .

Frame Number:

Key number D:

Delivery Date

Dealer stamp and signature

A

B

C

D

E

F

Care and Maintenance

41

Inspection verification

A

B

C

D

E

1. Inspection

After 300km or three months
from the date of purchase

Job number:

Date:

Stamp and signature of the dealer:

2. Inspection

At the latest 2000km or one
year from the date of purchase

Job number:

Replaced or repaired parts, comments

Replaced or repaired parts, comments

F

Date:

Stamp and signature of the dealer:

42

3rd Inspection

After 4000km or two from the

date of purchase

Job number:

Replaced or repaired parts, comments

Date:

Stamp and signature of the dealer:

4. Inspection

At the latest 6000km or three

years from the date of purchase

Job number:

Date:

Stamp and signature of the dealer:

Replaced or repaired parts, comments

A

B

C

D

E

F

Care and Maintenance

43

5. Inspection

At the latest 8000km or four
years from the date of purchase

Job number:

Replaced or repaired parts, comments

A

B

C

D

E

F

Date:

Stamp and signature of the dealer:

6. Inspection

At the latest 10000km or five
years from the date of purchase

Job number:

Date:

Stamp and signature of the dealer:

Replaced or repaired parts, comments

44

G Appendix

Tightening torques of certain screws

During assembly, the screws of your ba were tightened with the correct
torques. Nevertheless, it may happen that certain screws have to be retightened
due to setting processes. This is done by your dealer within the first inspection.
Other screws must be loosened and tightened during maintenance or adjustment
procedures. Always observe the tightening torques given in the table and never
exceed them.

Part

Axle nut front wheels Wrench 18 50 Nm
Axle nut rear wheel Alfine

Fixing of the inner axles of the

A-arms

Ball joint to wheel carrier

Ball joint to A-armr Allen key 5

Fixing cabin to frame front
bottom

Fixing cabin to frame side

Pedal to crank Wrench 15

Angle adjustment stem Allen key 5

Handlebar to stem

Clamping stem to head tube

Bolt load carrier

Lock nut tie rod ends Wrench 15
Screws damper mounting

Connecting screws for cabin
tubes

Tie rod ends to steering tube and
wheel carrier

Rear fork end slider

Key

Wrench 15

Allen key 6

Wrench 18 40 Nm

Allen key 6

Allen key 5

Allen key 4

Allen key 5

Wrench 18

Torx 25 3 Nm

Allen key 4

Allen key 5

Allen key 6

Tightening
torque

40 Nm

30 Nm

12 Nm

20 Nm

12 Nm

35-40 Nm

14-15 Nm

5-6 Nm

9-10 Nm

12 Nm

3 Nm

5 Nm

12 Nm

18 Nm

Screws
retention

-

-

-

-

-

-

-

-

-

-

-

medium
strength

-

-

-

medium
strength

-

A

B

C

D

E

F

G

45

Technical specifications

A

B

C

D

E

total weight 29 - 40kg

length 185cm - 192cm

width 74cm

height 110cm - 118cm

1

1

1

F

G

46

1

depending on variant and features

A

B

C

D

E

F

47

G

Appendix

EC Declaration of Conformity D

1/1

EG Konformitätserklärung

gemäß der Maschinenrichtlinie 2006/42/EG vom

17.05.2006, Anhang II A

Hiermit erklären wir, dass die nachstehend bezeichneten Produkte in ihrer Konzeption und
Bauart sowie in den von uns in Verkehr gebrachten Ausführungen den Anforderungen der
Maschinenrichtlinie 2006/42/EG entsprechen. Bei einer mit uns nicht abgestimmten
Änderung des Produktes verliert diese Erklärung ihre Gültigkeit.

Hersteller

chike GmbH & Co.KG Tel.: [phone]
Neusserstr. 407 Fax: [phone]
50733 Köln e-mail: [email protected]
Deutschland web: chike.de

Produkte

Produktnummer

Bezeichnung

Antriebssystem

Baujahr

CHKE-NF-0000-A0000M

chike e-kids

Shimano STEPS E6000
Akku Shimano KBTE6010LC
Ladegerät Shimano KECE60001

2017/2018

CHKE-NF-0001-A0000M

chike e-cargo

2017/2018

Es wird Übereinstimmung mit folgenden Richtlinien/Bestimmungen erklärt:

2014/30/EU Elektromagnetische Verträglichkeit (EMV)
2014/35/EU Niederspannungs-Richtlinie

Titel der angewandten harmonisierten Normen:

DIN EN 15194:2015-06 soweit anwendbar, insbesondere die Abschnitte 4.3.7.4, 4.3.7.5,

4.3.7.6, DIN EN ISO 4210

Ort/Datum

Köln, 01.02.2018

Bevollmächtigter zur Ausstellung dieser Erklärung:

Manuel Prager, Geschäftsführer chike GmbH & Co.KG
Neusserstr. 407, 50733 Köln

Unterschrift

Manuel Prager

A

B

C

D

E

F

G

48

A

B

C

D

E

F

49

G

Appendix