Chevrolet Traverse 2020 Owner's Manual
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chevrolet.ca (Canada)
Traverse
Owner’s Manual
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 4/10/19
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 38
Storage . . . . . . . . . . . . . . . . . . . ...... 99
Instruments and Controls . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . 146
Infotainment System . . . . . . . . . . 155
Climate Controls . . . . . . . . . . . . . . 156
Driving and Operating . . . . . . . . . 164
Vehicle Care . . . . . . . . . . . . . . . . . . 246
Service and Maintenance . . . . . 326
Technical Data . . . . . . . . . . . . . . . . 340
Customer Information . . . . . . . . . 343
Reporting Safety Defects . . . . . . 353
OnStar ..... . . . . . . . . . . . . . . . . . . . 358
Connected Services . . . . . . . . . . . 366
Index . . . . . . . . . . . . . . . . . . . . 369
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 4/10/19
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
TRAVERSE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
Litho in U.S.A.
Part No. 84337754 A First Printing
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
©
2019 General Motors LLC. All Rights Reserved.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 4/10/19
Danger
{
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
Warning
{
Warning indicates a hazard that
could result in injury or death.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : Shown when the owner’s
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
manual has additional instructions
or information.
* : Shown when the service
manual has additional instructions
or information.
0 : Shown when there is more
information on another page —
“see page.”
Introduction 3
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u : Air Conditioning System
G : Air Conditioning Refrigerant Oil
9 : Airbag Readiness Light
! : Antilock Brake System (ABS)
$ : Brake System Warning Light
9 : Dispose of Used Components
Properly
P : Do Not Apply High Pressure
Water
B : Engine Coolant Temperature
_ : Flame/Fire Prohibited
H : Flammable
[ : Forward Collision Alert
R : Fuse Block Cover Lock
Location
+ : Fuses
j : ISOFIX/LATCH System Child
Restraints
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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4 Introduction
Q : Keep Fuse Block Covers
Properly Installed
| : Lane Change Alert
@ : Lane Departure Warning
A : Lane Keep Assist
* : Malfunction Indicator Lamp
: : Oil Pressure
X : Park Assist
~ : Pedestrian Ahead Indicator
O : Power
7 : Rear Cross Traffic Alert
I : Registered Technician
/ : Remote Vehicle Start
> : Seat Belt Reminders
I : Side Blind Zone Alert
h : Stop/Start
7 : Tire Pressure Monitor
d : Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a : Under Pressure
V : Vehicle Ahead Indicator
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Instrument Panel Overview
Introduction 5
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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6 Introduction
1. Air Vents 0 162.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 150.
®
IntelliBeam
System Button (If
Equipped). See Exterior Lamp
Controls 0 146.
3. Instrument Cluster (Uplevel)
0 114 or
Instrument Cluster (Base
Level) 0 117.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) 0 133.
4. Windshield Wiper/Washer
0 106.
Rear Window Wiper/Washer
0 107.
5. ENGINE START/STOP Button.
See Ignition Positions 0 181.
6. Hazard Warning Flashers
0 150.
7. Light Sensor. See Automatic
Headlamp System 0 149.
8. Infotainment 0 155.
9. Dual Automatic Climate Control
System 0 156.
10. Heated and Ventilated Front
Seats 0 47 (If Equipped).
11. Power Outlets 0 109.
12. Wireless Charging 0 110 (If
Equipped).
13. USB Port. See the infotainment
manual.
Auxiliary Jack. See the
infotainment manual.
14. Traction Control/Electronic
Stability Control 0 197.
Driver Mode Control Knob. See
Driver Mode Control 0 199 (If
Equipped).
Lane Keep Assist (LKA) 0 226
(If Equipped).
15. Electric Parking Brake 0 195.
16. Shift Lever. See Automatic
Transmission 0 190.
Manual Mode 0 192.
17. Steering Wheel Controls 0 105.
18. Horn 0 106.
19. Steering Wheel Adjustment
0 105 (Out of View).
20. Cruise Control 0 202.
Adaptive Cruise Control 0 204
(If Equipped).
Heated Steering Wheel 0 105
(If Equipped).
Forward Collision Alert (FCA)
System 0 218 (If Equipped).
21. Hood Release. See Hood
0 249.
22. Fog Lamps 0 150 (If
Equipped).
23. Data Link Connector (DLC)
(Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0 124.
24. Exterior Lamp Controls 0 146.
25. Instrument Panel Illumination
Control 0 151.
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Keys, Doors, and Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . . . . . . . . 16
Power Door Locks . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . 19
Automatic Door Locks . . . . . . . . . 19
Lockout Protection . . . . . . . . . . . . . 20
Safety Locks . . . . . . . . . . . . . . . . . . . 20
Folding Mirrors . . . . . . . . . . . . . . . . . 30
Heated Mirrors . . . . . . . . . . . . . . . . . 31
Automatic Dimming Mirror . . . . . 31
Reverse Tilt Mirrors . . . . . . . . . . . . 31
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 31
Manual Rearview Mirror . . . . . . . . 31
Automatic Dimming Rearview
Mirror . . . . . . . . . ................ 31
Rear Camera Mirror . . . . . . . . . . . . 32
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 33
Power Windows . . . . . . . . . . . . . . . 34
Sun Visors . . . . . . . . . . . . . . . . . . . . . 36
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 36
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 21
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 28
Vehicle Alarm System . . . . . . . . . 28
Immobilizer . . . . . . . . . . . . . . . . . . . . 29
Immobilizer Operation . . . . . . . . . 29
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 30
Power Mirrors . . . . . . . . . . . . . . . . . . 30
Keys, Doors, and Windows 7
Keys and Locks
Keys
Warning
{
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.
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8 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
Remove the key by pressing the
button on the side of the RKE
transmitter near the bottom and pull
the key out. Never pull the key out
without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new transmitter
is needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 347.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0 358.
Remote Keyless Entry (RKE) System
See Radio Frequency Statement
0 353.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
.
Check the location. Other
vehicles or objects may be
blocking the signal.
.
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.
If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry (RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
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Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 0 8.
immediately unlock. See Vehicle
Personalization 0 137. If a
passenger door is open when
pressed, all doors lock.
Pressing
theft-deterrent system. See Vehicle
Alarm System 0 28.
Q may also arm the
K : Press to unlock the driver door.
Press unlock again within
five seconds to unlock all doors.
The RKE transmitter can be
programmed to unlock all doors on
the first button press. See Vehicle
Personalization 0 137. The turn
With Remote Start and Power
Liftgate Shown
Q : Press to lock all doors. The turn
signal indicators may flash and/or
the horn may sound on the second
press to indicate locking. See
Vehicle Personalization 0 137. If the
driver door is open when
pressed, and Open Door
Anti-Lockout is enabled through
vehicle personalization, all doors will
lock and then the driver door will
Q is
signal indicators may flash to
indicate unlocking has occurred.
See Vehicle Personalization 0 137.
Pressing
theft-deterrent system. See Vehicle
Alarm System 0 28.
For vehicles with the manual
liftgate, unlocking all doors will also
unlock the liftgate.
K may also disarm the
Keys, Doors, and Windows 9
b : If equipped, press twice
quickly to open or close the liftgate.
Q is
Press again to stop the power
liftgate.
7 : Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
least three seconds to sound the
panic alarm. The horn sounds and
the turn signals flash for
30 seconds, or until
again or the vehicle is started.
7 is pressed
/ : If equipped, first press and
release
and hold
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 0 15.
Keyless Access Operation
The Keyless Access system allows
the doors to be locked and unlocked
and the liftgate to be accessed
Q then immediately press
/ for at least
7 for at
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10 Keys, Doors, and Windows
without removing the RKE
transmitter from a pocket, purse,
briefcase, etc. The RKE transmitter
should be within 1 m (3 ft) of the
liftgate or door being opened.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. Keyless Unlocking can
also be turned off. See Vehicle
Personalization 0 137.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 0 44.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the driver door handle, pressing the
lock/unlock button on the driver door
handle will unlock the driver door.
If the lock/unlock button is pressed
again within five seconds, all
passenger doors will unlock.
Driver Shown, Passenger Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
.
It has been no more than
five seconds since the first lock/
unlock button press.
.
Two lock/unlock button presses
were used to unlock all doors.
.
Any vehicle door has opened
and all doors are now closed.
Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the door handle, pressing the lock/
unlock button on that door handle
will unlock all doors. Pressing the
lock/unlock button will cause all
doors to lock if any of the following
occur:
.
The lock/unlock button was used
to unlock all doors.
.
Any vehicle door has opened
and all doors are now closed.
Disable/Enable Keyless Unlocking
of Exterior Door Handles and
Liftgate
If equipped, keyless unlocking of the
exterior door handles and liftgate
can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Q and K on the RKE transmitter at
the same time for approximately
three seconds. The turn signal
lamps will flash four times quickly to
indicate access is disabled. Using
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any exterior handle to unlock the
doors or open the liftgate will cause
the turn signal lamps to flash four
times quickly, indicating access is
disabled. If disabled, disarm the
alarm system before starting the
vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold
Q and K on the RKE transmitter at
the same time for approximately
three seconds. The turn signal
lamps will flash twice quickly to
indicate access is enabled.
Passive Locking
This vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
RKE transmitter has been removed
or none remain in the interior.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see “Remote Lock, Unlock,
Start” under Vehicle Personalization
0 137.
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding
interior door switch with a door open
for at least four seconds, or until
three chimes are heard. Passive
locking will then remain disabled
until
Q on the interior door is
pressed, or until the vehicle is
turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off, see Vehicle
Personalization 0 137.
K on the
Keys, Doors, and Windows 11
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for RKE
transmitter(s) inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. See Vehicle
Personalization 0 137.
Keyless Liftgate Opening
Press the touch pad on the liftgate
handle to open the liftgate if the
RKE transmitter is within 1 m (3 ft).
Key Access
To access a vehicle with a weak
transmitter battery, see Door Locks
0 16.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
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12 Keys, Doors, and Windows
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Each vehicle can have
up to eight transmitters matched
to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters.
To program, the vehicle must be off
and all of the transmitters, both
currently recognized and new, must
be with you.
1. Remove the key by pressing
the button on the side of the
RKE transmitter near the
bottom and pull the key out.
Never pull the key out without
pressing the button.
2. Remove the key lock cylinder
cap on the driver door handle.
See Door Locks 0 16. Place
the two recognized transmitters
in the transmitter pocket.
3. Insert the vehicle key of the
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #3, 4, 5, ETC.
4. Place the new transmitter into
the transmitter pocket. The
transmitter pocket is inside the
center console storage area
between the driver and front
passenger seats, underneath
the liner.
5. Press ENGINE START/STOP.
When the transmitter is learned
the DIC display will show that it
is ready to program the next
transmitter.
6. Remove the transmitter from
the transmitter pocket and
press the transmitter
button.
To program additional
transmitters, repeat Steps 3–5.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Put the key back into the
transmitter.
8. Replace the key lock cylinder
cap. See Door Locks 0 16.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
K or Q
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procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters you wish to program
must be with you.
1. Remove the key by pressing
the button on the side of the
RKE transmitter near the
bottom and pull the key out.
Never pull the key out without
pressing the button.
2. Remove the key lock cylinder
cap on the driver door handle.
See Door Locks 0 16. Insert
the vehicle key of the
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
3. Wait for 10 minutes until the
DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC will again display
REMOTE LEARN PENDING,
PLEASE WAIT.
4. Repeat Step 2 two additional
times. After the third time all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.
Keys, Doors, and Windows 13
5. Place the new transmitter into
the transmitter pocket. The
transmitter pocket is inside the
center console storage area
between the driver and front
passenger seats, underneath
the liner.
6. Press ENGINE START/STOP.
When the transmitter is learned
the DIC display will show that it
is ready to program the next
transmitter.
7. Remove the transmitter from
the transmitter pocket and
press the transmitter
button.
K or Q
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14 Keys, Doors, and Windows
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
8. Put the key back into the
transmitter.
9. Replace the key lock cylinder
cap. See Door Locks 0 16.
Starting the Vehicle with a Low
Transmitter Battery
When the vehicle is started, if the
transmitter battery is weak, the DIC
may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE. The DIC
may also display REPLACE
BATTERY IN REMOTE KEY.
To start the vehicle:
1. Open the center console
storage area by opening the
armrest.
2. Place the transmitter in the
transmitter pocket.
3. With the vehicle in P (Park) or
N (Neutral), press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
Replace the battery if the DIC
displays REPLACE BATTERY IN
REMOTE KEY.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
The battery is not rechargeable. To
replace the battery:
1. Press the button on the side of
the RKE transmitter and pull
the key out. Never pull the key
out without pressing the button.
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2. Separate the two halves of the
transmitter using a flat tool
inserted into the area near the
key slot.
6. Reinsert the key.
Remote Vehicle Start
If equipped, this feature allows the
engine to be started from outside of
the vehicle.
/ : This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during a remote start
based on cold ambient conditions.
The rear fog indicator light does not
3. Remove the battery by pushing
on the battery and sliding it
toward the bottom of the
transmitter.
4. Insert the new battery, positive
side facing the back cover.
Push the battery down until it is
held in place. Replace with a
CR2032 or equivalent battery.
5. Snap the battery cover back on
to the transmitter.
come on during a remote start.
If the vehicle has auto heated or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats 0 47.
If equipped with a remote start
heated steering wheel, it may come
on during a remote start when it is
cold outside, if enabled. See Heated
Steering Wheel 0 105 and
Vehicle Personalization 0 137.
Keys, Doors, and Windows 15
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view.
Check local regulations for any
requirements.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle could run out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 0 8.
Starting the Engine Using Remote
Start
1. Press and release
RKE transmitter.
2. Immediately press and hold
for at least four seconds or until
the turn signal lamps flash. The
turn signal lamps flashing
confirms the request to remote
start the vehicle has been
received.
Q on the
/
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16 Keys, Doors, and Windows
During the remote start the
doors will be locked and the
parking lamps will remain on as
long as the engine is running.
The engine will shut off after
15 minutes unless a time
extension is done or the
vehicle is started.
3. With the RKE transmitter in the
vehicle, press the brake pedal
and start the vehicle to drive.
Extending Engine Run Time
The engine run time can also be
extended by another 15 minutes,
if during the first 15 minutes
Steps 1 and 2 are repeated while
the engine is still running. An
extension can be requested
30 seconds after starting. This
provides a total of 30 minutes.
The remote start can only be
extended once.
When the remote start is extended,
the second 15-minute period is
added on to the first 15 minutes for
a total of 30 minutes.
A maximum of two remote starts,
or a remote start with an extension,
are allowed between ignition cycles.
The ignition must be turned on and
then off before the remote start
procedure can be used again.
Canceling a Remote Start
To cancel a remote start, do any of
the following:
.
Press and hold
parking lamps turn off.
.
Turn on the hazard warning
flashers.
.
Turn the vehicle on and then off.
Conditions in Which Remote Start
Will Not Work
The remote start will not operate if
any of the following occur:
.
An RKE transmitter is in the
vehicle.
.
The hood is not closed.
.
The ignition is in any mode other
than off.
/ until the
.
The hazard warning flashers
are on.
.
There is an emission control
system malfunction.
.
The engine coolant temperature
is too high.
.
The oil pressure is low.
.
Two remote vehicle starts or a
start with an extension have
already been used.
.
The vehicle is not in P (Park).
Door Locks
Warning
{
Unlocked doors can be
dangerous.
.
Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
(Continued)
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Warning (Continue d)
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
.
Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
.
Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
To lock or unlock the doors from the
outside:
.
Press
Q or K on the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry
(RKE) System Operation 0 8.
.
Use the key in the driver door.
The key lock cylinder is covered
with a cap.
To lock or unlock the doors from the
inside:
.
Press
Q or K on the power door
lock switch.
.
Push down on a door lock knob
to lock a door.
.
Pull the door handle once to
unlock the door. Pull the handle
again to unlatch it.
Keys, Doors, and Windows 17
Keyless Access
If equipped, the RKE transmitter
must be within 1 m (3 ft) of the
liftgate or door being opened. Press
the button on the door handle to
open. See “Keyless Access
Operation” in Remote Keyless Entry
(RKE) System Operation 0 8.
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18 Keys, Doors, and Windows
Driver Door Key Lock Cylinder
Access (In Case of Dead
Battery)
To access the driver door key lock
cylinder:
1. Pull the door handle (1) to the
open position and hold it open
until cap removal is complete.
2. Insert the key into the slot (3)
on the bottom of the cap (2)
and lift the key upward.
3. Move the cap (2) rearward and
remove.
4. Use the key in the cylinder.
To replace the cap:
1. Pull the door handle (1) to the
open position and hold it open
until cap installation is
complete.
2. Insert the two tabs (6) at the
back of the cap between the
seal (5) and the metal base (4).
3. Slide the cap forward and
press the forward edge to
install the cap in place.
4. Release the door handle.
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5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this
does not reset the lock, turn the key
halfway around in the cylinder and
repeat the reset procedure.
Power Door Locks
Q : Press to lock the doors.
K : Press to unlock the doors.
Delayed Locking
This feature delays the locking of
the doors until five seconds after all
doors are closed.
Delayed locking can only be turned
on when the Open Door
Anti-Lockout feature has been
turned off.
Keys, Doors, and Windows 19
Q is pressed on the power
When
door lock switch while the door is
open, a chime will sound three
times indicating delayed locking is
active.
The doors will lock automatically
five seconds after all doors are
closed. If a door is reopened before
that time, the five-second timer will
reset when all doors are closed
again.
Q on the door lock switch
Press
again or press
transmitter to lock the doors
immediately.
This feature can also be
programmed. See Vehicle
Personalization 0 137.
Q on the RKE
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the vehicle is
shifted out of P (Park).
If a vehicle door is unlocked and
then opened and closed, the doors
will lock either when your foot is
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20 Keys, Doors, and Windows
removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.
Press
K on a door.
.
Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0 137.
Lockout Protection
If the vehicle is started or in ACC/
ACCESSORY and the power door
lock switch is pressed with the
driver door open, all the doors will
lock and only the driver door will
unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is detected and the
number of RKE transmitters inside
has not reduced, the driver door will
unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden with the driver door open
by pressing and holding
power door lock switch.
Open Door Anti-Lockout
If Open Door Anti-Lockout is turned
on and the vehicle is off, the driver
door is open, and locking is
requested, all the doors will lock and
the driver door will unlock. The
Open Door Anti-Lockout feature can
be turned on or off. See Vehicle
Personalization 0 137.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Manual Safety Locks
Q on the
If equipped, the safety lock is on the
inside edge of the rear doors. To
use the safety lock:
1. Move the lever down to the
lock position.
2. Close the door.
3. Do the same for the other
rear door.
To open a rear door when the safety
lock is on:
1. Unlock the door by activating
the inside handle, by pressing
the power door lock switch,
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or by using the Remote
Keyless Entry (RKE)
transmitter.
2. Open the door from the
outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock:
1. Unlock the door and open it
from the outside.
2. Move the lever up to unlock.
Do the same for the other door.
Doors
Liftgate
{
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
.
Close all of the windows.
.
Fully open the air outlets on
or under the instrument
panel.
Warning
(Continued)
Keys, Doors, and Windows 21
Warning (Continue d)
.
Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
.
If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0 189.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To unlock the liftgate, press K on
the power door lock switch or press
K on the Remote Keyless Entry
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22 Keys, Doors, and Windows
(RKE) transmitter twice within
five seconds. See Remote Keyless
Entry (RKE) System Operation 0 8.
To open the liftgate, press the touch
pad in the liftgate handle and lift up.
If equipped with Keyless Access,
the liftgate can be opened when
locked if the RKE transmitter is
within 1 m (3 ft) of the liftgate. See
Remote Keyless Entry (RKE)
System Operation 0 8.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Always close the liftgate before
driving.
Power Liftgate Operation
Warning
{
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
If equipped with a power liftgate, the
power liftgate switch is on the driver
door. The vehicle must be in
P (Park).
The modes are:
.
MAX: Opens to maximum
height.
.
3/4: Opens to a reduced height
that can be set from 3/4 to fully
open. Use to prevent the liftgate
from opening into overhead
obstructions such as a garage
door or roof-mounted cargo. The
liftgate can be manually opened
all the way.
.
OFF: Opens manually only.
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To power open or close the liftgate,
select MAX or 3/4 mode.
.
Press
b twice quickly on the
RKE transmitter until the liftgate
moves.
.
Press
8 on the driver door.
The driver door must be
unlocked.
.
Press the touch pad in the
liftgate handle after unlocking all
doors. A locked vehicle can be
opened if the RKE transmitter is
within 1 m (3 ft) of the liftgate.
.
Press
l on the bottom of the
liftgate to close.
Press any liftgate button, the touch
pad, or
while the liftgate is moving to stop it.
Pressing any liftgate button or
pressing
RKE transmitter restarts the
operation in the reverse direction.
Pressing the touch pad on the
liftgate handle will restart the
motion, but only in the opening
direction
The power liftgate may be
temporarily disabled under extreme
low temperatures, or after repeated
power cycling over a short period of
time. If this occurs, the liftgate can
still be operated manually.
b on the RKE transmitter
b twice quickly on the
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
Caution
Keys, Doors, and Windows 23
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
DIC messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
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24 Keys, Doors, and Windows
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against a
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and
power open the liftgate.
2. Stop the liftgate movement at
the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed.
3. Press and hold
bottom of the liftgate until the
turn signals flash and a beep
sounds. This indicates the
setting has been recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
l at the
Manual Operation
Select OFF to manually operate the
liftgate. See “Manual Liftgate” at the
beginning of this section.
Caution
Attempting to move the liftgate
too quickly and with excessive
force may result in damage to the
vehicle.
Operate the liftgate manually with a
smooth motion and moderate
speed. The system includes a
feature which limits the manual
closing speed to protect the
components.
Hands-Free Operation
If equipped, the liftgate may be
operated with a kicking motion
under the left side of the rear
bumper at the location of the
projected logo. The RKE transmitter
must be within 1 m (3 ft) of the rear
bumper to operate the power liftgate
hands-free.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one
of the liftgate switches.
The hands-free feature can be
customized. See Vehicle
Personalization 0 137. Choose from
the following:
On-Open and Close : The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion
is activated to only open the liftgate.
Off : The feature is disabled.
To operate, move your foot in a
forward kicking motion under the left
side of the rear bumper at the
location of the projected logo, then
pull it back. The kick must come
within 14 cm (6 in) of the rear
bumper to activate.
Splashing water may cause the
liftgate to open. Keep the RKE
transmitter away from the rear
bumper detection area or turn the
Kick Zone
Caution
(Continued)
Keys, Doors, and Windows 25
Caution (Continued)
liftgate mode to OFF when
cleaning or working near the rear
bumper to avoid accidental
opening.
.
Do not sweep your foot side
to side.
.
Do not keep your foot under the
bumper; the liftgate will not
activate.
.
Do not touch the liftgate until it
has stopped moving.
This feature may be temporarily
disabled under some conditions.
If the liftgate does not respond to
the kick, open or close the liftgate
by another method or start the
vehicle. The feature will be
re-enabled.
When closing the liftgate using this
feature, there will be a short delay.
The taillamps will flash and a chime
will sound.
Step away from the liftgate before it
starts moving.
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26 Keys, Doors, and Windows
Projected Logo
If equipped with this feature, a
vehicle logo will be projected for
one minute onto the ground near
the rear bumper when an RKE
transmitter is detected within
approximately 2 m (6 ft). The
projected logo may not be visible
under brighter daytime conditions.
1. 1 m (3 ft) Hands-Free
Operation Detection Zone
2. 2 m (6 ft) Projected Logo
Detection Zone
The projected logo shows where the
kicking motion is to take place.
The projected logo will only be
available for this RKE transmitter
after it has been out of range for at
least 20 seconds.
If an RKE transmitter is again
detected within approximately 2 m
(6 ft) of the liftgate, or another
hands-free operation has been
detected, the one-minute timer will
be reset.
The projected logo will not work
under these conditions:
.
The vehicle battery is low.
.
The transmission is not in
P (Park).
.
Hands Free Liftgate Control is
set to off in vehicle
personalization. See Vehicle
Personalization 0 137.
.
Power liftgate is turned off.
.
The vehicle remains parked for
72 hours or more, with no RKE
transmitter use or Keyless
Access operation. To re-enable,
press any button on the RKE
transmitter or open and close a
vehicle door.
The projected logo will not work for
a single RKE transmitter when a
transmitter:
.
Has been left within
approximately 5 m (15 ft) of the
liftgate for several minutes.
.
Has been left inside the vehicle
and all vehicle doors are closed.
.
Has approached the area
outside of the liftgate five times
within 10 minutes.
Lens Cleaning
Clean the recessed lens with a soft,
dampened cloth.
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Keys, Doors, and Windows 27
Hands-Free Liftgate and Projected Logo Availability
Action Hands-Free Liftgate Projected Logo
RKE transmitter entering projected
logo detection zone
RKE transmitter left inside projected
logo detection zone for minimum of
10 minutes
RKE transmitter brought in and out of
projected logo detection zone five
times or more within 10 minutes
Vehicle remains parked for more than
72 hours
Vehicle battery is low Non-operative Off
Transmission is not in P (Park) Non-operative Off
Power liftgate is turned off Non-operative Off
Hands-free liftgate is disabled in
vehicle personalization
Operative On for one minute
Operative Off until RKE transmitter button press
or a door is opened and closed
Operative Off for one hour or until RKE
transmitter button press or a door is
opened and closed
Operative Off until RKE transmitter button press
or a door is opened and closed
Non-operative Off
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28 Keys, Doors, and Windows
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system.
Fast Flash : Vehicle is unsecured.
A door, the hood, or the liftgate
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Close the liftgate and the hood.
Turn off the vehicle.
2. Lock the vehicle in one of
three ways:
.
Use the RKE transmitter.
.
Use the Keyless Access
system.
.
With a door open, press the
inside
Q.
3. After 30 seconds the alarm
system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing
transmitter a second time will
Q on the RKE
bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
K on the RKE
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Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
.
Press
K on the RKE transmitter.
.
Unlock the vehicle using the
Keyless Access system.
.
Start the vehicle.
To avoid setting off the alarm by
accident:
.
Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
.
Always unlock a door with the
RKE transmitter or use the
Keyless Access system.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
If the alarm system has been
activated, a message will appear on
the Driver Information Center (DIC).
Immobilizer
See Radio Frequency Statement
0 353.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition is turned
on or in ACC/ACCESSORY and a
valid Remote Keyless Entry (RKE)
transmitter is in the vehicle.
Condition
If K is pressed and the horn chirps
and the lights flash three times, the
alarm was activated while the alarm
system was armed.
Keys, Doors, and Windows 29
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
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