GENERAL MOTORS, GM, the GM
Emblem, CHEVROLET, the
CHEVROLET Emblem, are
registered trademarks, and the
name Traverse is a trademark of
General Motors Corporation.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Litho in the U.S.A.
Part No. 25851642 A First Printing
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited” for
Chevrolet Motor Division wherever
it appears in this manual.
Keep this manual in the vehicle for
quick reference.
2009 General Motors Corporation. All rights Reserved.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer/retailer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
ivIntroduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger indicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning or Caution indicates a
hazard that could result in injury or
death.
WARNING
{
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage.
This would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this” or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message, gage,
or indicator.
M : This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
* : This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Introductionv
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the index.
9 : Airbag Readiness Light# : Air Conditioning
! : Antilock Brake System (ABS)g : Audio Steering Wheel Controls
or OnStar
®
$ : Brake System Warning Light
" : Charging System
I : Cruise Control
B : Engine Coolant Temperature
O : Exterior Lamps
# : Fog Lamps
. : Fuel Gage
+ : Fuses
i : Headlamp High/Low-Beam
Changer
j : LATCH System Child
Restraints
* : Malfunction Indicator Lamp
: : Oil Pressure
} : Power
/ : Remote Vehicle Start
> : Safety Belt Reminders
7 : Tire Pressure Monitor
F : Traction Control
M : Windshield Washer Fluid
Center (DIC) (With DIC Buttons)
on page 5‑22
Information Center (DIC)
(Without DIC Buttons)
page 5‑28
M. Climate Control Systems
page 8‑1
Climate Control System
page 8‑4
N. Shift Lever. See Shifting Into
Park on page 9‑19.
O. Power Outlets on page 5‑9.
P. Rear Window Wiper/Washer
page 5‑6
System (TCS) Disable Button.
See StabiliTrak System
page 9‑27
page 9‑24
Power Liftgate. See Liftgate
page 2‑9
or Driver
on
.
on
or Dual Automatic
on
.
. Traction Control
on
. Tow/Haul Mode
(If Equipped) .
(If Equipped).
on
on
on
Q. Heated Front Seats
page 3‑9
R. Hazard Warning Flashers
page 6‑3
S. Passenger Airbag Status
Indicator
(If Equipped).
T. Glove Box on page 4‑1.
.
.
on page 5‑15
on
on
1-4In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
The RKE transmitter is used to
remotely lock and unlock the doors
from up to 60 m (195 feet) away
from the vehicle.
Press K to unlock the driver door.
K again within five seconds
Press
to unlock all remaining doors.
Q to lock all doors.
Press
Lock and unlock feedback can be
personalized.
To open or close the liftgate, press
and hold
begins to move.
Press
the vehicle.
Press
two seconds to sound the
panic alarm.
Press
panic alarm.
See Remote Keyless Entry (RKE)System Operation on page 2‑3.
& until the liftgate
L and release to locate
L and hold for more than
L again to cancel the
In Brief1-5
Remote Vehicle Start
Starting the Vehicle
1. Aim the RKE transmitter at the
vehicle.
2. Press
3. Immediately after completing
When the vehicle starts, the parking
lamps will turn on and remain on
as long as the engine is running.
The doors will be locked and the
climate control system may
come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.
Q .
Step 2, press and hold
the parking lamps flash.
/ until
Canceling a Remote Start
To cancel a remote start:
.
Aim the RKE transmitter at the
vehicle and press and hold
until the parking lamps turn off.
.
Turn on the hazard warning
flashers.
.
Turn the ignition switch on and
then off.
See Remote Vehicle Start
page 2‑5
.
/
on
Door Locks
To lock or unlock a door manually:
.
From the inside use the door
lock knob on the window sill.
.
From the outside turn the key
toward the front or rear of the
vehicle, or press the
button on the Remote Keyless
Entry (RKE) transmitter.
Q or "
Power Door Locks
On vehicles with power door locks,
the controls are located on the front
doors.
" (Unlock): Press to unlock the
doors.
Q (Lock): Press to lock the doors.
See Power Door Locks
page 2‑7
on
Liftgate
To open the liftgate the vehicle must
be in P (Park). Press the touchpad
under the liftgate handle. To close
the liftgate, use the pull cup or pull
strap as an aid.
1-6In Brief
Power Liftgate
On vehicles with a power liftgate,
the vehicle must be in P (Park) to
operate it.
.
Press and hold the liftgate
button
& on the Remote
Keyless Entry (RKE) transmitter.
.
Press the liftgate button on the
center console.
.
Press the touchpad switch on
the outside liftgate handle.
For more information see Liftgate
on page 2‑9
.
Windows
On vehicles with power windows,
the switches are on the driver door
armrest. Each passenger door has a
switch that controls only that
window.
Press the switch to lower the
window. Pull the switch up to
raise it.
For more information, see PowerWindows on page 2‑20.
Seat Adjustment
Manual Seats
1. Pull the handle under the seat to
unlock the seat.
2. Slide the seat to the desired
position and release the handle.
Try to move the seat to be sure it is
locked in place.
Power Seats
A. Power Seat Adjustment Control
B. Reclining Seatbacks
C. Lumbar Adjustment
In Brief1-7
Move the seat forward or rearward
by moving the control (A) forward or
rearward.
Raise or lower the entire seat by
moving the control (A) up or down.
See Power Seat Adjustment
page 3‑4
To raise or recline the seatback tilt
the top of the control (B) forward or
rearward.
See Reclining Seatbacks
page 3‑7
Press the front or rear of the
control (C) to increase or decrease
lumbar support.
See Lumbar Adjustment
page 3‑6
.
.
.
on
on
on
Second Row Seats
To access the third row, pull the
sliding seat lever forward so that the
seat cushion folds and the entire
seat slides forward.
See Rear Seats on page 3‑10.
Third Row Seats
The third row seats can be folded
forward or removed.
Pull up on the release lever located
on the back of the seat and push
the seatback forward.
For detailed procedures see ThirdRow Seats on page 3‑12.
1-8In Brief
Heated Seats
Heated Front Seats
The heated seat controls are
located on the center console. The
engine must be running to
operate them.
I: Press to turn on the heated
seatback.
J: Press to turn on or off the
heated seat and seatback.
For more information see HeatedFront Seats on page 3‑9.
Heated and Ventilated
Seats
On vehicles with this feature, the
controls are on the front doors near
the handle.
H : Press to ventilate the seat.
z : Press to heat the seat.
For more information see Heated
and Ventilated Front Seats
page 3‑10
.
on
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
For more information see HeadRestraints on page 3‑2.
Safety Belt
Refer to the following sections for
important information on how to use
safety belts properly.
.
Safety Belts on page 3‑15.
.
How to Wear Safety Belts
Properly on page 3‑19.
.
Lap-Shoulder Belt on page 3‑24.
.
Lower Anchors and Tethers for
Children (LATCH System)
page 3‑55
.
on
In Brief1-9
Sensing System for
Passenger Airbag
United States
Canada
The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat-mounted side impact airbags,
and roof-rail airbags are not affected
by the passenger sensing system.
The passenger airbag status
indicator will be visible on the
instrument panel when the vehicle is
started. See Passenger Sensing
System
information.
on page 3‑40
for more
Mirror Adjustment
Exterior Mirrors
Controls for the outside power
mirrors are located on the driver
door armrest.
1. Press (A) or (B) to select the
driver or passenger side mirror.
2. Press one of the four arrows
located on the control pad to
adjust the mirror.
3. Press either (A) or (B) again to
deselect the mirror.
1-10In Brief
Manually fold the mirrors inward to
prevent damage when going
through an automatic car wash.
To fold, push the mirror toward the
vehicle. Push the mirror outward to
return it to the original position.
Interior Mirror
If equipped, a manual inside
rearview mirror can be adjusted so
that the driver can see behind the
vehicle more clearly. Hold the mirror
in the center to move it up or down
and side to side. Use the day/night
adjustment to help prevent glare
from the headlamps behind you.
Move the lever located at the base
of the mirror, to the right for
nighttime use and to the left for
daytime use.
For vehicles with an automatic
dimming rearview mirror, the mirror
will move automatically to reduce
the glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light illuminates each time the
ignition is turned to start.
See Automatic Dimming RearviewMirror on page 2‑19.
Steering Wheel
Adjustment
The adjustment lever is located on
the left side of the steering column.
1. Pull the lever down to adjust the
steering wheel.
2. Move the steering wheel up or
down or backward or forward
into a comfortable position.
3. Pull the lever up to lock the
steering wheel in place.
In Brief1-11
Power Tilt Wheel
For vehicles with the power tilt and
telescope wheel, the control is on
the left side of the steering column.
.
Push the control up or down to
tilt the steering wheel up
or down.
.
Push the control forward or
rearward to move the steering
wheel toward the front or rear of
the vehicle.
See Steering Wheel Adjustment
page 5‑2
.
on
Interior Lighting
Dome Lamps
The dome lamps are located in the
overhead console and above the
rear seat passengers.
The dome lamps automatically
come on when a door is opened,
unless the dome lamp override
button is pressed in.
To manually turn them on, turn the
instrument panel brightness control
clockwise to the farthest position.
Dome Lamp Override
The dome lamp override button is
next to the exterior lamps control.
E: Press the button in and the
dome lamps remain off when a door
is opened. Press the button again to
return it to the extended position so
that the dome lamps come on when
a door is opened.
Reading Lamps
Press the button near each lamp to
turn them on or off.
For more information, see:
.
Dome Lamps on page 6‑5.
.
Instrument Panel Illumination
Control on page 6‑4.
1-12In Brief
Exterior Lighting
The exterior lamps control is located
on the instrument panel, to the left
of the steering wheel.
9 : Turns the automatic light
control on or off.
AUTO : Automatic operation of the
headlamps at normal brightness and
other exterior lamps.
;: Manual operation of the parking
lamps and other exterior lamps.
2: Manual operation of the
headlamps and other exterior
lamps.
For more information, see:
.
Exterior Lamp Controls
page 6‑1
.
Daytime Running Lamps (DRL)/
Automatic Headlamp System
page 6‑3
.
Delayed Headlamps
page 6‑3
.
.
.
on
on
on
Windshield Wiper/Washer
The windshield wiper/washer lever
is located on the left side of the
steering column.
Turn the band with the wiper symbol
to control the windshield wipers.
8 : Use for a single wiping cycle.
9 : Turns the wipers off.
In Brief1-13
6 : Delays wiping cycle. Turn the
band up for more frequent wipes or
down for less frequent wipes.
1 : Slow wipes.
2 : Fast wipes.
Windshield Washer
J : Press the button at the end of
the turn signal/lane change lever to
spray washer fluid on the
windshield.
See Windshield Wiper/Washer
page 5‑5
.
on
Climate Controls
A. Fan Control
B. Temperature Control
C. Air Delivery Mode Control
D. Air Conditioning
E. REAR (Rear Climate Control)
F. Air Recirculation
G. Rear Window Defogger
1-14In Brief
A. Fan Control
B. AUTO
C. Defrost
D. Air Recirculation
E. REAR (Rear Climate Control)
F. Air Delivery Mode Control
G. Driver Side Temperature Control
H. Display
I. Power (On/Off)
J. Rear Window Defogger
K. Air Conditioning
L. PASS (Passenger)
M. Passenger Side Temperature
Control
See Climate Control Systems
page 8‑1
Climate Control System
page 8‑4
information about the rear climate
control, see Rear Climate Control
System (Rear Climate Control Only)
on page 8‑10
Control System (Rear Climate with
Rear Seat Audio) on page 8‑11.
or Dual Automatic
(If Equipped). For more
or Rear Climate
on
on
In Brief1-15
Vehicle Features
Radio(s)
Radio with CD, DVD, and USB Port
O : Press to turn the system on
and off. Turn to increase or
decrease the volume.
BAND: Press to choose between
FM, AM, or XM™, if equipped.
radio station frequency and the
time, if equipped. While the ignition
is off, press
For more information about these
and other radio features, see
Operation on page 7‑2.
Storing a Favorite Station
A maximum of 36 stations can be
stored as favorites using the six
softkeys located below the radio
station frequency tabs and by using
the radio FAV button. Press FAV to
go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or XM
stations.
See AM-FM Radio on page 7‑7.
4 to display the time.
1-16In Brief
Setting the Clock
To set the time and date for the
radio with CD, DVD, and USB Port:
1. Turn the ignition key to ACC/
ACCESSORY or ON/RUN, then
O , to turn the radio on.
press
2. Press
3. Press the pushbutton located
4. To increase or decrease the time
For detailed instructions on setting
the clock for the vehicles specific
audio system, see Clock
page 5‑9
G to display HR, MIN,
MM, DD, YYYY (hour, minute,
month, day, and year).
under any one of the labels to be
changed.
or date, turn
counter-clockwise.
f clockwise or
on
.
Satellite Radio
Vehicles with an XM™ Satellite
Radio tuner and a valid XM Satellite
Radio subscription can receive
XM programming.
XM Satellite Radio Service
XM is a satellite radio service that is
based in the 48 contiguous United
States and 10 Canadian provinces.
XM Satellite Radio has a wide
variety of programming and
commercial-free music,
coast-to-coast, and in digital-quality
sound. A fee is required to receive
the XM service. For more
information, contact XM at in the
U.S. and Canada.
For more information refer to:
.
www.xmradio.com or call
1-800-929-2100 (U.S.).
.
www.xmradio.ca or call
1-877-438-9677 (Canada).
See Satellite Radio on page 7‑8.
Portable Audio Devices
This vehicle may have an auxiliary
input located on the radio faceplate
and a USB port located in the center
console. External devices such as
®
iPod
, laptop computers, MP3
players, CD changers, USB storage
device, etc. can be connected to the
auxiliary port using a 3.5 mm (1/8 in)
input jack or the USB port
depending on the audio system.
See Auxiliary Devices
page 7‑36
Bluetooth
The in-vehicle Bluetooth system
allows users with a
Bluetooth-enabled cell phone to
make and receive hands-free calls
using the vehicle’s audio system,
microphone and controls.
.
®
on
In Brief1-17
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions.
See Bluetooth on page 7‑48.
Steering Wheel Controls
w / x : Press to change favorite
radio stations, select tracks on a
CD/DVD, or to navigate tracks or
folders on an iPod
®
or USB device.
b g : Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
®
OnStar
+
volume.
or Bluetooth systems.
e − e : Increases or decreases
c : Press to reject an incoming
call, or to end a call.
SRCE : Press to switch between
the radio, CD, and for vehicles with,
DVD, front auxiliary, and rear
auxiliary.
¨ : Press to seek the next radio
station, the next track or chapter
while sourced to the CD or DVD
slot, or to select tracks and folders
on an iPod
For more information, see SteeringWheel Controls on page 5‑3.
®
or USB device.
Navigation System
The vehicle's navigation system
provides detailed maps of most
major freeways and roads
throughout the United States and
Canada. After a destination has
been set, the system provides
turn-by-turn instructions for reaching
the destination. In addition, the
system can help locate a variety of
points of interest (POI), such as
banks, airports, restaurants,
and more.
See the vehicle's Navigation System
manual for more information.
1-18In Brief
Driver Information
Center (DIC) (With DIC
Buttons)
If available, the DIC displays
information about the vehicle. It also
displays warning messages if a
problem is detected.
To access the DIC, some vehicles
have buttons located on the
instrument panel.
V : Press to set or reset certain
functions and to turn off or
acknowledge messages on the DIC.
U : Press to customize the feature
settings on your vehicle. See
Vehicle Personalization (With DIC
Buttons)
information.
on page 5‑40
for more
T : Press to display the oil life,
park assist on vehicles with this
feature, units, tire pressure readings
on vehicles with this feature, RKE
transmitter programming, and
compass calibration and zone
setting on vehicles with this feature.
3 : Press this button to display
the odometer, trip odometers, fuel
range, average economy, timer, fuel
used, and average speed.
Some vehicles do not have the
buttons shown, however some of
the menus can be viewed by using
the trip odometer reset stem.
See Driver Information Center (DIC)
(With DIC Buttons)
or Driver Information Center (DIC)
(Without DIC Buttons)
page 5‑28
.
on page 5‑22
on
Cruise Control
T : On/Off.
+ RES: Press to accelerate or
resume speed.
SET– : Press to set speed or
decrease speed.
[ : Press to cancel cruise control.
See Cruise Control on page 9‑30.
In Brief1-19
Storage Compartments
For vehicles with a second row
center console, open each area to
access the storage compartment
inside.
Press the buttons (B, C) on the front
of the consoles to access the upper
and lower storage areas.
Increase the storage area by folding
the top of the console forward. Lift
up on rear console handle (A) and
pull forward.
See Floor Console Storage
page 4‑2
.
on
Power Outlets
The vehicle may have four
accessory power outlets which can
be used to plug in electrical
equipment, such as a cellular
phone.
The power outlets are located:
.
On the instrument panel below
the climate controls.
.
Under the center floor console
cupholder.
.
At the rear of the center floor
console.
.
In the rear cargo area.
To use the outlets, remove the
cover.
See Power Outlets on page 5‑9.
1-20In Brief
Sunroof
The ignition must be in ON/RUN or
ACC/ACCESSORY to operate the
sunroof and power sunshade. See
Retained Accessory Power (RAP)
on page 9‑16
The switch to operate the front
sunroof is on the headliner above
the rearview mirror.
Vent: Press the front or rear of the
switch to vent or close the sunroof.
Express-open/Express-close:
From the closed position, press and
release the rear or front of the
switch to express-open or
express-close the sunroof.
For more information see Sunroof
on page 2‑23
.
Performance and
Maintenance
StabiliTrak
The traction control system limits
wheel spin and the StabiliTrak
system assists with directional
control of the vehicle in difficult
driving conditions. Both systems
turn on automatically every time the
vehicle is started.
.
To turn off the traction control
part of StabiliTrak, press and
release
instrument panel below the
climate controls.
and the appropriate DIC
message is displayed. See
Vehicle Messages on page 5‑31.
.
The StabiliTrak system
remains on.
For more information, see
StabiliTrak System on page 9‑27
®
5 located on the
F illuminates
In Brief1-21
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The Tire Pressure Monitor System
alerts you when a significant
reduction in pressure occurs in one
or more of your vehicle’s tires by
illuminating the low tire pressure
warning light on the instrument
cluster. The warning light will
remain on until the tire pressure is
corrected. The proper tire pressures
for your vehicle are listed on the
Tire and Loading Information label
located on the driver side center
pillar (B pillar). See Vehicle LoadLimits on page 9‑10.
You may notice during cooler
conditions that the low tire pressure
warning light will appear when the
vehicle is first started and then turn
off as you drive. This may be an
early indicator that your tire
pressures are getting low and the
tires need to be inflated to the
proper pressure.
Note: The Tire Pressure Monitor
System can alert you about low tire
pressure, but it does not replace
normal monthly tire maintenance.
It is the driver’s responsibility to
maintain correct tire pressures.
See Tire Pressure Monitor System
on page 10‑43
Monitor Operation on page 10‑44.
and Tire Pressure
Tire Sealant and
Compressor Kit
This vehicle may come with a jack
and spare tire or a tire sealant and
compressor kit. The kit can be used
to seal small punctures in the tread
area of the tire.
See Tire Sealant and Compressor
Kit
on page 10‑58
operating information.
for complete
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
1-22In Brief
Resetting the Oil Life System
1. Turn the ignition to ON/RUN,
with the engine off.
2. If the vehicle has Driver
Information Center (DIC)
buttons: Press the vehicle
information button until OIL LIFE
REMAINING displays.
If the vehicle does not have
Driver Information Center (DIC)
buttons: The vehicle must be in
P (Park) to access this display.
Press the trip odometer reset
stem until OIL LIFE REMAINING
displays.
3. If the vehicle has Driver
Information Center (DIC)
buttons: Press and hold the set/
reset button until 100% is
displayed. Three chimes sound
and the CHANGE ENGINE OIL
SOON message goes off.
If the vehicle does not have
Driver Information Center (DIC)
buttons: Press and hold the trip
odometer reset stem until OIL
LIFE REMAINING shows 100%.
Three chimes sound and the
CHANGE ENGINE OIL SOON
message goes off.
4. Turn the key to LOCK/OFF.
See Engine Oil Life System
page 10‑10
.
on
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.
Avoid fast starts and accelerate
smoothly.
.
Brake gradually and avoid
abrupt stops.
.
Avoid idling the engine for long
periods of time.
.
When road and weather
conditions are appropriate, use
cruise control, if equipped.
.
Always follow posted speed
limits or drive more slowly when
conditions require.
.
Keep vehicle tires properly
inflated.
.
Combine several trips into a
single trip.
.
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
As the owner of a new Chevrolet,
you are automatically enrolled in the
Chevrolet Roadside Assistance
program. This program provides
technically trained advisors who are
available 24 hours a day, 365 days
a year, minor repair information or
towing arrangements.
Roadside Assistance and OnStar
If you have a current OnStar
subscription, press the OnStar
button and the current GPS location
will be sent to an OnStar Advisor
who will assess your problem,
contact Roadside Assistance, and
relay exact location to get you the
help you need.
Chevrolet Owner Center
The Chevrolet Owner Center is
a complimentary service that
includes online service reminders,
vehicle maintenance tips, online
owner manual, special privileges
and more.
Sign up today at:
www.gmownercenter.com/
chevrolet.
OnStar
OnStar®uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services.
®
Automatic Crash Response
In a crash, built in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see
if you need help.
How OnStar Service Works
Q : This blue button connects you
to a specially trained OnStar advisor
to verify your account information
and to answer questions.
] : Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X : Push this button for hands-free,
voice-activated calling and to give
voice commands for turn-by-turn
navigation.
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn-by-Turn Navigation
and Hands-Free Calling are
available on most vehicles.
1-24In Brief
Not all OnStar services are
available on all vehicles. For more
information see the OnStar Owner's
Guide or visit www.onstar.com
(U.S.) or www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080, or press
speak with an OnStar advisor
24 hours a day, 7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for that
Q to
area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly
in remote or enclosed areas, or at
all times.
The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar call center when
pressed,
airbags or ACR system deploy.
This information usually includes
the vehicle's GPS location and, in
the event of a crash, additional
information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located.
] is pressed, or if the
Q is
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate. There
are other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar hands-free calling.
See Steering Wheel Controls
page 5‑3
for more information.
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