This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, TAHOE,
SUBURBAN, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Litho in U.S.A.
Part No. 23168271 B Second Printing
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger
{
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
Warning indicates a hazard that
could result in injury or death.
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or “Do not let
this happen.”
{
{
Warning
Caution
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
* : This symbol is shown when
you need to see a service manual
for additional instructions or
information.
vehicle locate. The turn signal
lamps flash and the horn sounds
three times.
Press
7 and hold for more than
three seconds to sound the panic
alarm.
Press
7 again to cancel the panic
alarm.
See Keys (Key) on page 2-2 or
Keyless Access RKE Transmitter
with Remote Start
K : Press to unlock the driver door.
Press
K again within three seconds
to unlock all remaining doors.
Q : Press to lock all doors.
Lock and unlock feedback can be
personalized. See VehiclePersonalization on page 5-48.
b : Press twice to open or close
the liftgate. Press once to stop the
liftgate from moving.
Keys (Keyless) on page 2-4 and
Remote Keyless Entry (RKE)
System on page 2-5.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and release Q.
2. Immediately, press and hold
for at least four seconds or until
the turn signal lamps flash.
c : Press twice to open the
liftglass.
/
When the vehicle starts, the parking
lamps will turn on. The doors will be
locked and the climate control
system may come on.
The engine will continue to run for
10 minutes. After 30 seconds,
repeat the steps if a 10-minute
extension is desired. Remote start
can be extended only once.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press and hold / until the
parking lamps turn off.
To lock or unlock the doors from
inside the vehicle:
.
Press Q or K on a power door
lock switch.
.
Pushing down the manual lock
knob on the driver door will lock
all doors. Pushing down the lock
knob on a passenger door will
lock that door only.
.
Pulling the door handle once will
unlock that door. Pulling the
handle again will unlatch it.
To lock or unlock the doors from
outside the vehicle press
the RKE transmitter. See Remote
Keyless Entry (RKE) System
Operation (Key Access) on
page 2-5 or Remote Keyless Entry
(RKE) System Operation (Keyless
Access) on page 2-8.
Q or K on
Power Door Locks
Q : Press to lock the doors.
K : Press to unlock the doors.
See Door Locks on page 2-16.
Keyless Access
If equipped with Keyless Access,
the RKE transmitter must be within
1 m (3 ft) of the driver door.
Pressing the button on the driver
door handle will unlock the driver
door. If the handle button is pressed
again within five seconds, the
passenger doors and liftgate will
unlock. See Remote Keyless Entry
(RKE) System Operation (Key
Access) on page 2-5 or Remote
Keyless Entry (RKE) System
Operation (Keyless Access) on
page 2-8.
Liftgate
To open the liftgate, press K on the
power door lock switch or press
on the Remote Keyless Entry (RKE)
transmitter twice to unlock all doors.
If equipped, press and hold the
control up to increase upper
lumbar support and decrease
lower lumbar support.
Press and hold the control down
to increase lower lumbar support
and decrease upper lumbar
support.
See Lumbar Adjustment onpage 3-5.
Memory Features
If equipped, the SET, "1," "2," and
B (Exit) buttons on the driver door
are used to manually save and
recall memory settings for the driver
seat, outside mirrors, power tilt and
telescoping steering column (if
equipped), and adjustable pedals (if
equipped).
See Memory Seats on page 3-7 and
Vehicle Personalization on
page 5-48.
Second Row Seats
The second row seatbacks can be
folded for additional cargo space,
or the seats can be folded and
tumbled for easy entry/exit to the
third row seats (if equipped). The
seatbacks also recline.
See Second Row Seats onpage 3-11.
Third Row Seats
If equipped, third row seatbacks can
be folded.
In Brief1-9
To fold the third row seatback:
1. Make sure that there is nothing
under, in front of, or on the seat.
2. Fully lower the head restraints.
See Head Restraints onpage 3-2.
3. Disconnect the rear safety belt
mini-latch using a key in the slot
on the mini-buckle, and let the
belt retract into the headliner.
4. Stow the mini-latch in the holder
in the headliner.
The passenger airbag status
indicator will light on the overhead
console when the vehicle is started.
See Passenger Airbag StatusIndicator on page 5-20.
Mirror Adjustment
Interior Mirror
United States
Canada and Mexico
The passenger sensing system will
turn off the front outboard
passenger frontal airbag under
certain conditions. No other airbag
is affected by the passenger
sensing system. See Passenger
Sensing System on page 3-37
Adjustment
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Manual Rearview Mirror
Push the tab forward for daytime
use and pull it rearward for
nighttime use to avoid glare of the
headlamps from behind.
Automatic Dimming Rearview
Mirror
If equipped, the mirror automatically
dims to reduce the glare of
headlamps from behind. The
dimming feature comes on when the
vehicle is started.
Exterior Mirrors
Power Mirrors
Shown with Power Folding
Mirrors, Manual Folding Similar
To adjust the mirrors:
1. Press (1) or (2) to select the
driver or passenger side mirror.
2. Press the arrows on the control
pad to move each mirror in the
desired direction.
3. Press either (1) or (2) again to
deselect the mirror.
The outside mirrors can be folded
inward to prevent damage when
going through an automatic car
wash. To fold, pull the mirror toward
the vehicle. See Folding Mirrors onpage 2-30.
Power Folding Mirrors
To adjust power folding mirrors,
if equipped:
1. Press
{ to fold the mirrors
inward.
2. Press
Heated Mirrors
If equipped, pressing
the outside mirrors.
See “Rear Window Defogger” under
Dual Automatic Climate Control
System on page 8-1.
To adjust the tilt and telescope
steering wheel, if equipped:
1. Push the lever (1) down to move
the steering wheel forward or
rearward. Lift the lever (1) up to
lock the wheel in place.
2. Hold the steering wheel and pull
the lever (2) toward you to move
the steering wheel up or down.
Release the lever (2) to lock the
wheel into place.
Power Tilt and Telescope Steering
Wheel
To adjust the power tilt and
telescope steering wheel,
if equipped:
Press the control to move the
steering wheel up and down or
forward and rearward.
Do not adjust the steering wheel
while driving.
Throttle and Brake Pedal
Adjustment
If equipped, the position of the
throttle and brake pedals can be
changed.
The switch used to adjust the
pedals is to the left of the steering
wheel.
Press the switch to the left to move
the pedals closer to your body.
Press the switch to the right to move
the pedals away.
The exterior lamp control is on the
instrument panel to the left of the
steering wheel.
There are four positions.
page 6-1
.
Fog Lamps on page 6-5
Windshield Wiper/Washer
O : Turns off the automatic
headlamps and Daytime Running
Lamps (DRL). Turn the headlamp
control to the off position again to
turn the automatic headlamps or
DRL back on.
The windshield wiper control is on
the turn signal lever.
The windshield wipers are controlled
by turning the band with
FRONT on it.
z
1 : Fast wipes.
w : Slow wipes.
3 INT: Turn the z FRONT band
up for more frequent wipes or down
for less frequent wipes.
OFF: Turns the windshield
wipers off.
8 : For a single wipe, turn to 8,
then release. For several wipes,
hold the band on
8 longer.
L m : Push the paddle at the top of
the lever to spray washer fluid on
the windshield.
Rainsense™
With Rainsense, a sensor near the
top center of the windshield detects
the amount of water on the
windshield and controls the
frequency of the windshield wiper.
band on the wiper lever to adjust the
sensitivity.
more or less frequent wipes. A DIC
message may be displayed when
Rainsense is turned on or off.
See Windshield Wiper/Washer onpage 5-4.
Climate Controls
This system controls the heating,
cooling, and ventilation.
.
Turn the band up for more
sensitivity to moisture.
.
Turn the band down for less
sensitivity to moisture.
Move the band out of the
position to deactivate Rainsense.
3 INT
z AUTO: Press to turn
Rainsense on or off. When turned
on and
Rainsense wipe sensitivity
positions, the wipers can be
adjusted for more or less sensitivity
to moisture. When turned off, the
wipers operate as timed intermittent
wipers and can be adjusted for
z FRONT is in one of the
1. Driver Temperature Control
2. A/C (Air Conditioning)
3. Air Delivery Mode Controls
4. Fan Control
5. Defrost
6. Passenger Temperature Control
7. AUTO (Automatic Operation)
8. Air Recirculation
9. Rear Climate Control Power
Button
10. Rear AUTO (Automatic
Operation)
11. Front Climate Control Power
Button
12. Rear Fan Control
13. Rear Air Delivery Mode Control
14. Rear Temperature Control
15. RCTRL (Rear Climate Control
Lockout)
16. Rear Window Defogger
17. SYNC (Synchronized
Temperature)
See Dual Automatic Climate Control
System on page 8-1 and Rear
Climate Control System on page 8-5
The Range Selection Mode switch,
if equipped, is on the shift lever.
1. To enable the Range Selection
feature, move the shift lever to
the M (Manual) position. The
current range will appear next to
the M. This is the highest
attainable range with all lower
gears accessible. As an
example, when 5 (Fifth) gear is
selected, 1 (First) through
5 (Fifth) gears are available.
2. Press the plus/minus buttons on
the shift lever to select the
desired range of gears for
current driving conditions. See
Manual Mode on page 9-34.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode on page 9-36.
Four-Wheel Drive
If the vehicle has four-wheel drive,
you can send the engine's driving
power to all four wheels for extra
traction.
The transfer case knob is to the left
of the steering wheel. Use this knob
to shift into and out of the different
four-wheel drive modes.
2
m : This setting is used for driving
in most street and highway
situations.
AUTO: This setting is ideal for use
when road surface traction
conditions are variable.
4
m : Use the Four-Wheel Drive
High position when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
n : Vehicles with a two speed
4
automatic transfer case have a
Four-Wheel Drive Low position. This
setting sends maximum power to all
four wheels. You might choose 4
you are driving off-road in deep
sand, mud, or snow, and while
climbing or descending steep hills.
N (Neutral): Vehicles with a two
speed automatic transfer case have
a N (Neutral) position. Shift the
transfer case to N (Neutral) only
when towing the vehicle. See
Recreational Vehicle Towing on
page 10-83 or Towing the Vehicle
on page 10-83.
See Four-Wheel Drive on
page 9-37.
n if
Vehicle Features
Infotainment System
The base radio information is
included in this manual. See the
infotainment manual for information
on the uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
: Press to turn the system on.
O
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
RADIO: Press to choose between
FM, AM, and SiriusXM
if equipped.
MEDIA: Press to change the audio
source between CD, USB, SD card,
and AUX.
See Overview on page 7-2 about
these and other radio features.
Storing Radio Station Presets
Up to 25 preset stations from all
bands can be stored in the favorite
lists in any order. Up to five stations
can be stored in each favorite page
and the number of favorite pages
can be set.
To store the station to a position in
the list, while on the active source
main page, such as AM, FM,
or SiriusXM (if equipped), press and
hold a favorites/soft key button on
the faceplate.
See “Storing Radio Station Presets”
under AM-FM Radio on page 7-8.
Setting the Clock
See Clock on page 5-8.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
.
www.siriusxm.com or call
1-866-635-2349 (U.S.).
.
www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio on page 7-10.
Portable Audio Devices
This vehicle may have a 3.5 mm
(1/8 in) auxiliary input jack, SD card
reader, and two USB ports in the
center stack or inside the front seat
armrest. External devices such as
®
, laptop computers, MP3
iPods
players, CD changers, and USB
storage devices may be connected,
depending on the audio system.
See USB Port on page 7-15,
SD Card Reader on page 7-17,
Auxiliary Jack on page 7-18.
Bluetooth
The Bluetooth®system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions.
See Bluetooth (Overview) on
page 7-20 or Bluetooth
(Infotainment Controls - Base
Radio) on page 7-22 or Bluetooth
(Voice Recognition - Base Radio) on
page 7-26.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g : If equipped with OnStar
Bluetooth
with those systems.
®
system, press to interact
®
or a
See OnStar Overview on page 14-1,
Bluetooth (Overview) on page 7-20
or Bluetooth (Infotainment Controls Base Radio) on page 7-22 or
Bluetooth (Voice Recognition - Base
Radio) on page 7-26, or “Bluetooth
(Overview)” in the infotainment
manual.
i : Press to reject an incoming
call, or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
o or p : Press to go to the
previous or next menu option.
w or x : Press to go to the next
or previous selection.
@ : Press to select a highlighted
menu option.
The favorite and volume switches
are on the back of the steering
wheel.
1. Favorite: When on a radio
source, press to select the next
or previous favorite. When on a
media source, press to select
the next or previous track.
2. Volume: Press to increase or
decrease the volume.
If equipped, FCA may help avoid or
reduce the harm caused by
front-end crashes. FCA provides a
green indicator,
is detected ahead. This indicator
displays amber if you follow a
vehicle much too closely. When
approaching a vehicle ahead too
quickly, FCA provides a flashing red
alert on the windshield and rapidly
beeps or pulses the driver seat.
See Forward Collision Alert (FCA)System on page 9-61.
V, when a vehicle
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
unintentional lane departures at
speeds of 56 km/h (35 mph) or
greater. LDW uses a camera sensor
to detect the lane markings. The
LDW light,
marking is detected. If the vehicle
departs the lane, the light will
@, is green if a lane
change to amber and flash. In
addition, beeps will sound or the
driver seat will pulse.
See Lane Departure Warning (LDW)on page 9-67.
Lane Change Alert (LCA)
If equipped, the LCA system is a
lane-changing aid that assists
drivers with avoiding lane change
crashes that occur with vehicles in
the side blind zone (or spot) areas
or with vehicles rapidly approaching
these areas from behind. The LCA
warning display will light up in the
corresponding outside side mirror
and will flash if the turn signal is on.
The Side Blind Zone Alert (SBZA)
system is included as part of the
LCA system.
See Side Blind Zone Alert (SBZA)
on page 9-65 and Lane Change
Alert (LCA) on page 9-65.
Rear Vision
Camera (RVC)
If equipped, RVC displays a view of
the area behind the vehicle on the
center stack display when the
vehicle is shifted into R (Reverse) to
aid with parking and low-speed
backing maneuvers.
See Assistance Systems for Parkingor Backing on page 9-58.
Rear Cross Traffic Alert
(RCTA) System
If equipped, the RCTA system uses
a triangle with an arrow displayed
on the RVC screen to warn of traffic
behind your vehicle that may cross
your vehicle's path while in
R (Reverse). In addition, beeps will
sound, or the driver seat will pulse.
See Assistance Systems for Parkingor Backing on page 9-58.
If equipped, Rear Parking Assist
(RPA) uses sensors on the rear
bumper to assist with parking and
avoiding objects while in
R (Reverse). It operates at speeds
less than 8 km/h (5 mph). RPA may
display a warning triangle on the
Rear Vision Camera screen and a
graphic on the instrument cluster to
provide the object distance. In
addition, multiple beeps or seat
pulses may occur if very close to
an object.
The vehicle may also have the Front
Parking Assist system.
See Assistance Systems for Parkingor Backing on page 9-58.
Active Emergency
Braking System
If the vehicle has Adaptive Cruise
Control (ACC) it also has the Active
Emergency Braking System, which
includes Intelligent Brake
Assist (IBA) and the Automatic
Collision Preparation (ACP) System.
These systems can provide a boost
to braking or automatically brake the
vehicle to help avoid or lessen the
severity of crashes when driving in a
forward gear.
See Active Emergency BrakingSystem on page 9-63.
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone, MP3
player, etc.
The vehicle may have up to five
accessory power outlets:
Vehicles with a Center Console
.
One in front of the cupholders on
the center console.
.
One inside the center storage
console.
.
One on the rear of the center
storage console.
In Brief1-23
.
One in the third row seat on the
driver side.
.
One in the rear cargo area on
the passenger side.
Vehicles with Bench Seats
.
One on the center stack below
the climate control system.
.
One in the storage area on the
bench seat.
.
One on the rear of the center
armrest storage.
.
One in the third row seat area on
the driver side.
.
One in the rear cargo area on
the passenger side.
Lift the cover to access and replace
when not in use.
See Power Outlets on page 5-9.
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