Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, TAHOE,
SUBURBAN, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Litho in U.S.A.
Part No. 20955527 B Second Printing
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger indicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning or Caution indicates a
hazard that could result in injury or
death.
WARNING
{
These mean there is something
that could hurt you or other
people.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : This symbol is shown when
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
you need to see your owner manual
for additional instructions or
information.
* : This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
When the vehicle starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Aim the RKE transmitter at the
vehicle and press and hold
until the parking lamps turn off.
.
Turn on the hazard warning
flashers.
.
Turn the vehicle on and then
back off.
See Remote Vehicle Start onpage 2‑5.
/
Door Locks
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door.
From inside, use the power door
locks or the manual door locks. To
lock or unlock the door with the
manual locks, push down or pull up
on the manual lock knob.
Power Door Locks
Press Q or K on the RKE
transmitter. See Remote Keyless
The liftglass or liftgate cannot be
opened if the rear wiper is in motion.
Attempting to open the liftglass or
liftgate while the rear wiper is in
motion will cause the release of the
liftglass or liftgate to delay until the
wipers are parked off the liftglass.
Manual Liftgate Operation
To unlock the liftgate, press K on
the power door lock switch or press
K on the Remote Keyless Entry
(RKE) transmitter twice. See
Remote Keyless Entry (RKE)
System Operation on page 2‑2.
Press the touch pad on the
underside of the liftgate handle (B)
and lift up.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.
Power Liftgate Operation
On vehicles with a power liftgate,
the switch is on the overhead
console.
The vehicle must be in P (Park) to
use the power feature. The taillamps
will flash and a chime will sound
when the power liftgate moves.
There are several ways to open and
close the power liftgate:
.
Press and hold 8 on the RKE
transmitter until the liftgate starts
moving.
.
Press 8 on the overhead
console.
.
Press l on the bottom of the
liftgate next to the latch to close.
Pressing a second time while the
liftgate is moving reverses the
direction.
To disable the power liftgate
function, press OFF on the liftgate
switch. See Liftgate on page 2‑9.
Liftglass
If equipped, there are two ways to
open the liftglass:
.
Press the button on the
underside of the license plate
applique (A).
Press the switch to lower the
window. Pull the switch up to raise
it. See Windows on page 2‑20 and
Power Windows on page 2‑20.
Seat Adjustment
Manual Seats
Power Folding Mirrors Shown,
Other Models Similar
The driver door has switches that
control all windows. Each
passenger door switch only controls
that window. The power windows
work when the ignition is in ON/
RUN or ACC/ACCESSORY, or in
Retained Accessory Power (RAP).
See Retained Accessory Power(RAP) on page 9‑24.
To adjust the seat:
1. Lift the bar to unlock the seat.
2. Slide the seat to the desired
position and release the bar.
3. Try to move the seat back and
forth to be sure the seat is
locked in place.
See Seat Adjustment on page 3‑3.
Power Seats
To adjust a power seat, if equipped:
.
Move the seat forward or
rearward by sliding the control
forward or rearward.
.
If available, raise or lower the
front or rear part of the seat
cushion by moving the front or
rear of the control up or down.
If available, raise or lower the
entire seat by moving the entire
Power Lumbar
control up or down.
See Power Seat Adjustment onpage 3‑3.
Lumbar Adjustment
Manual Lumbar
To adjust the power lumbar support,
if equipped:
.
On vehicles with two-way
lumbar, press and hold the top
or bottom of the control to
increase or decrease lumbar
support.
If equipped, increase or decrease
manual lumbar support by turning
the knob forward or rearward.
See Lumbar Adjustment onpage 3‑4.
.
On vehicles with four-way
lumbar, press and hold the front
or rear of the control to increase
or decrease lumbar support. To
raise or lower the height of the
support, press and hold the top
or bottom of the control.
2. Move the seatback to the
desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to
make sure it is locked.
To return the seatback to the upright
position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
See Reclining Seatbacks onpage 3‑4.
Power Reclining Seatbacks
To adjust a power seatback,
if equipped:
.
Tilt the top of the control
rearward to recline.
.
Tilt the top of the control forward
to raise.
See Reclining Seatbacks onpage 3‑4.
Memory Features
If available, the controls on the
driver door are used to program and
recall memory settings for the driver
seat, outside mirrors, and the
adjustable throttle and brake pedals,
if equipped.
See Memory Seats on page 3‑6 and
Vehicle Personalization (With DIC
Buttons) on page 5‑44.
On vehicles with a 60/40 split-bench
or buckets seats, the seatbacks can
be folded for additional cargo space,
or the seats can be folded and
tumbled for easy entry/exit to the
third row seats, if equipped. On
vehicles with bucket seats, the
seatbacks also recline.
See Second Row Seats onpage 3‑9.
Heated and Ventilated
Seats
Third Row Seats
On vehicles with third row seats, the
seatbacks can be folded, and the
entire seat can be tumbled or
removed from the vehicle.
For detailed instructions, see ThirdRow Seats on page 3‑13.
Heated and Cooled Seat Buttons
Shown, Heated Seat Buttons
If available, the buttons are on the
front doors. To operate, the ignition
must be in ON/RUN.
H : If available, press to cool
the seat.
I : Press to heat the
seatback only.
Similar
J : Press to heat the seat and
seatback.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The lights indicate
three for the highest setting and one
for the lowest.
See Heated and Ventilated FrontSeats on page 3‑8.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
See Head Restraints on page 3‑2
and Seat Adjustment on page 3‑3.
The passenger sensing system,
if equipped, turns off the front
outboard passenger frontal airbag
under certain conditions. No other
airbag is affected by the passenger
sensing system.
If the vehicle has one of the
indicators pictured in the following
illustrations, then the vehicle has a
passenger sensing system for the
right front passenger position.
Refer to the following sections for
important information on how to use
safety belts properly.
.
Safety Belts on page 3‑16.
.
How to Wear Safety Belts
Properly on page 3‑18.
.
Lap-Shoulder Belt on page 3‑19.
.
Lower Anchors and Tethers for
Children (LATCH System) on
page 3‑48.
The passenger airbag status
indicator, if equipped, will be visible
on the overhead console when the
vehicle is started.
United States
Canada and Mexico
See Passenger Sensing System on
page 3‑34 for important information.
Keep the selector switch in the
center position when not adjusting
either outside mirror.
To manual fold the mirrors:
Fold the mirrors inward to prevent
damage when going through an
automatic car wash. To fold, pull the
mirror toward the vehicle. Push the
mirror outward, to return to its
original position.
Heated Mirrors
1 to heat the mirrors.
Press
See “Rear Window Defogger” under
Dual Automatic Climate Control
System on page 8‑3 or Climate
Control Systems on page 8‑1.
Park Tilt Mirrors
If the vehicle has the memory
package, the exterior mirrors tilt to a
preselected position when the
vehicle is in R (Reverse). This
feature lets the driver view the curb
when parallel parking. The mirrors
return to the original position when
the vehicle is shifted out of
R (Reverse), or the ignition is turned
off or to OFF/LOCK.
This feature can be programed
through the Driver Information
Center (DIC). See Vehicle
Personalization (With DIC Buttons)
on page 5‑44.
Trailer-Tow Mirrors
For vehicle with towing mirrors, they
can be extended for a clearer view
of the objects behind the vehicle.
Manually pull out the mirror head to
extend it for better visibility when
towing a trailer. See Trailer-TowMirrors on page 2‑16.
Interior Mirror
Adjustment
Hold the rearview mirror in the
center and move it to view the area
behind the vehicle.
Manual Rearview Mirror
For vehicles with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind. See
Manual Rearview Mirror on
page 2‑19.
Automatic Dimming Rearview
Mirror
For vehicles with an automatic
dimming rearview mirror. The mirror
will automatically reduce the glare
from the headlamps from behind.
The dimming feature comes on and
the indicator light illuminates each
time the ignition is turned to start.
See Automatic Dimming RearviewMirror on page 2‑19.
On vehicles with this feature, you
can change the position of the
throttle and brake pedals.
The control used to adjust the
pedals is located on the instrument
panel below the climate control
system.
Press the bottom of the control to
move the pedals closer to your
body. Press the top of the control to
move the pedals away.
See Adjustable Throttle and BrakePedal on page 9‑20.
Interior Lighting
Dome Lamps
The dome lamps are located in the
overhead console.
They come on when any door is
opened and turn off after all the
doors are closed.
Turn the instrument panel
brightness knob located below the
dome lamp override button,
clockwise to the farthest position to
manually turn on the dome lamps.
The dome lamps remain on until the
knob is turned counterclockwise.
Dome Lamp Override
The dome lamp override button is
located next to the exterior lamps
control.
dome lamps remain off when a door
is opened. Press the button again to
return it to the extended position so
that the dome lamps come on when
a door is opened.
Reading Lamps
For vehicles with reading lamps in
the overhead console, press the
button located next to the lamp to
turn it on or off.
The vehicle may also have reading
lamps in other locations. The lamps
are fixed and cannot be adjusted.
For more information about interior
lamps, see:
.
Dome Lamps on page 6‑7.
.
Reading Lamps on page 6‑8.
.
Instrument Panel Illumination
Control on page 6‑7.
Exterior Lighting
The exterior lamp control is on the
instrument panel to the left of the
steering wheel.
There are four positions.
O : Turns off the automatic
headlamps and Daytime Running
Lamps (DRL). Turn the headlamp
control to the off position again to
turn the automatic headlamps or
DRL back on.
For vehicles first sold in Canada,
the off position will only work when
the vehicle is shifted into P (Park).
AUTO: Automatically turns on the
headlamps, parking lamps,
taillamps, instrument panel lights,
roof marker lamps (if equipped), and
license plate lamps.
See Dual Automatic Climate ControlSystem on page 8‑3 (If Equipped).
For vehicles with rear heating and
air conditioning controls, see Rear
Climate Control System (Rear
Climate Control Only) on page 8‑9
or Rear Climate Control System
(with Rear Seat Audio) on
page 8‑10.
Transmission
Range Selection Mode
Base Trim Shown (Uplevel Similar)
The Range Selection Mode switch
is located on the shift lever.
1. To enable the Range Selection
feature, move the column shift
lever to the M (Manual) position.
The current range will appear
next to the M. This is the highest
attainable range with all lower
gears accessible. As an
example, when 5 (Fifth) gear is
selected, 1 (First) through
5 (Fifth) gears are available.
2. Press the plus/minus buttons,
located on the steering column
shift lever, to select the desired
range of gears for current driving
conditions. See Manual Mode onpage 9‑31.
While using Range Selection Mode,
cruise control and the Tow/Haul
mode can be used.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode on page 9‑32.
Automatic Transfer Case
Four-Wheel Drive
If the vehicle has Four-Wheel Drive,
you can send the engine's driving
power to all four wheels for extra
traction.
Single Speed Transfer Case
Two Speed Transfer Case
The transfer case knob is located to
the left of the instrument panel
cluster. Use this knob to shift into
and out of the different Four-Wheel
Drive modes.
m : This setting is used for driving
2
in most street and highway
situations.
AUTO: This setting is ideal for use
when road surface traction
conditions are variable.
m : Use the Four-Wheel-Drive
4
High position when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
4
n : Vehicles with a two speed
transfer case have a
Four-Wheel-Drive Low position. This
setting sends maximum power to all
four wheels. You might choose
Four-Wheel-Drive Low if you are
driving off-road in deep sand, deep
mud, deep snow, and while climbing
or descending steep hills.
between the radio station frequency
and the time. While the ignition is
off, press this button to display the
time. Press to display additional text
information related to the current
FM-RDS or SiriusXM station; or CD,
MP3, or WMA song. If information is
available during SiriusXM, CD, MP3,
or WMA playback, the song title
information displays on the top line
of the display and artist information
displays on the bottom line. When
information is not available, “NO
INFO” displays.
For more information about these
and other radio features, see
Operation on page 7‑6.
For vehicles with a Rear Seat
Entertainment System (RSE) and
Rear Seat Audio System (RSA), see
Rear Seat Entertainment (RSE)
System on page 7‑36 and Rear
Seat Audio (RSA) System on
page 7‑46 for more information.
Storing Radio Stations
A maximum of 36 stations can be
stored as favorites using the six
softkeys located below the radio
station frequency tabs and by using
the radio FAV button. Press FAV to
go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or SiriusXM
stations.
For more information, see “Storing
Radio Stations” in AM-FM Radio onpage 7‑10.
Setting the Clock
To set the time and date:
1. Turn the ignition key to ACC/
ACCESSORY or ON/RUN, then
press
O , to turn the radio on.
2. Press
3. Press the softkey located under
4. To increase or decrease the time
For detailed instructions on setting
the clock for the vehicle's specific
audio system, see Clock onpage 5‑7.
H to display HR, MIN,
MM, DD, and YYYY (hour,
minute, month, day, and year).
SiriusXM®is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information, refer to:
.
www.siriusxm.com or call
1-866-635-2349 (U.S.)
.
www.xmradio.ca or call
1-877-209-0079 (Canada)
See Satellite Radio on page 7‑11.
Portable Audio Devices
This vehicle has an auxiliary input,
located on the audio faceplate, and
a USB port located on the
instrument panel or in the center
console. External devices such as
®
, laptop computers,
iPod
MP3 players, CD changers, USB
storage device, etc. can be
connected to the auxiliary port using
a 3.5 mm (1/8 in) input jack or the
USB port depending on the audio
system.
See Auxiliary Devices on page 7‑31
for further information.
Bluetooth
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth-enabled cell phone to
make and receive hands-free calls
using the vehicle’s audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
see www.gm.com/bluetooth and
Bluetooth on page 7‑48.
Steering Wheel Controls
®
If equipped, some audio controls
can be adjusted at the steering
wheel.
w : Press to go to the next favorite
radio station, track on a CD,
or folder on an iPod
device.
®
or USB
c / x : Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod
USB device. Press to reject an
incoming call, or to end a call.
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
®
OnStar
if equipped.
+
−
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the DVD, front auxiliary,
and rear auxiliary.
or Bluetooth systems,
e : Press to increase volume.
e : Press to decrease volume.
Cruise Control
¨ : Press to seek the next radio
station, the next track or chapter
while sourced to the CD or DVD
slot, or to select tracks and folders
on an iPod or USB device.
For more information, see SteeringWheel Controls on page 5‑2.
T : Press to turn the system on
or off. The indicator light is on when
cruise control is on and turns off
when cruise control is off.
+ RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate.
SET −: Press to set the speed and
activate cruise control or make the
vehicle decelerate.
[ : Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control on page 9‑46.
Navigation System
If the vehicle has a navigation
system, there is a separate
navigation manual that includes
information on the radio, audio
players, and navigation system.
The navigation system provides
detailed maps of most major
freeways and roads. After a
destination has been set, the
system provides turn-by-turn
instructions for reaching the
destination. In addition, the system
can help locate a variety of points of
interest (POIs), such as banks,
airports, restaurants, and more.
If available, this feature will alert you
to vehicles located in the vehicle's
side blind zone. When the system
detects a vehicle in the side blind
zone, the SBZA display will light up
in the corresponding outside side
mirror.
The system can be disabled through
the Driver Information Center (DIC).
If the message SIDE BLIND ZONE
SYSTEM UNAVAILABLE appears
on the DIC, the system has been
disabled because the sensor is
blocked and cannot detect vehicles
in the blind zone. The sensor may
be blocked by mud, dirt, snow, ice,
slush, or even heavy rainstorms.
This message may also activate
during heavy rain or due to road
spray. The vehicle does not need
service.
See Side Blind Zone Alert (SBZA)on page 9‑49 for more information.
Rear Vision
Camera (RVC)
If available, the RVC displays a view
of the area behind the vehicle when
the vehicle is shifted into
R (Reverse). The display will appear
on either the inside rearview mirror
or navigation screen, if equipped.
To clean the camera lens, located
above the license plate, rinse it with
water and wipe it with a soft cloth.
See Rear Vision Camera (RVC) onpage 9‑52.
Ultrasonic Parking Assist
If available, this system uses
sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph). URPA uses audible
beeps to provide distance and
system information.
Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
See Ultrasonic Parking Assist onpage 9‑48.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
There are two under the climate
controls, one inside the center floor
console, one on the rear of the
center floor console and one
accessory power outlet in the rear
cargo area on the passenger side.
The accessory power outlets are
powered, even with the ignition off.
Continuing to use accessory power
outlets while the ignition is in LOCK/
OFF may cause the vehicle's
battery to run down.
See Power Outlets on page 5‑8.
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