The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
MALIBU, and the MALIBU Emblem
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.
Litho in U.S.A.
Part No. 20786885 B Second Printing
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Blackplate(4,1)
ChevroletMalibuOwnerManual-2011
ivIntroduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger indicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning or Caution indicates a
hazard that could result in injury or
death.
WARNING
{
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
* : This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Blackplate(5,1)
ChevroletMalibuOwnerManual-2011
Introductionv
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9 : Airbag Readiness Light# : Air Conditioning
! : Antilock Brake System (ABS)% : Audio Steering Wheel Controls
or OnStar
®
$ : Brake System Warning Light
" : Charging System
Driver Information Center (DIC)
Buttons. See Driver InformationCenter (DIC) on page 5‑22.
K. Data Link Connector (DLC) (Out
of View). See MalfunctionIndicator Lamp on page 5‑15.
L. Steering Wheel Adjustment on
page 5‑2.
M. Horn on page 5‑3.
N. Steering Wheel Controls on
page 5‑2 (If Equipped).
O. Ignition Positions on page 9‑16.
P. Climate Control Systems on
page 8‑1 (If Equipped).
Automatic Climate Control
System on page 8‑5 (If
Equipped) .
Q. Hazard Warning Flashers on
page 6‑4.
R. Shift Lever. See Automatic
Transmission on page 9‑24.
S. Front Storage on page 4‑2.
Power Outlets on page 5‑7.
T. Passenger Sensing System on
page 3‑32.
U. Traction Control System (TCS)
on page 9‑29.
V. Glove Box on page 4‑1.
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ChevroletMalibuOwnerManual-2011
1-4In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
The RKE transmitter is used to
remotely lock and unlock the doors
from up to 60 m (195 ft) away from
the vehicle.
Press K to unlock the driver door.
Press again within five seconds to
unlock all remaining doors.
Q to lock all doors.
Press
Lock and unlock feedback can be
personalized. See VehiclePersonalization on page 5‑30 for
additional information.
Press and hold
approximately one second to open
the trunk.
Press
L and release to locate the
vehicle.
V for
L and hold for more than
Press
two seconds to sound the panic
alarm.
L again to cancel the panic
Press
alarm.
See Keys on page 2‑2 and Remote
Keyless Entry (RKE) System
Operation on page 2‑3.
Remote Vehicle Start
With this feature the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Aim the RKE transmitter at the
vehicle.
2. Press
3. Immediately after completing
Q.
Step 2, press and hold
the turn signal lamps flash.
/ until
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ChevroletMalibuOwnerManual-2011
In Brief1-5
When the vehicle starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.
Canceling a Remote Start
To cancel a remote start:
.
Aim the RKE transmitter at the
vehicle and press and hold
until the parking lamps turn off.
.
Turn on the hazard warning
flashers.
.
Turn the ignition on and then
back off.
See Remote Vehicle Start onpage 2‑5.
/
Door Locks
Manual Locks
From inside the vehicle slide the
door lock knob to unlock or lock
a door.
Power Door Locks
On vehicles with power door locks,
the switches are on the front doors.
" : Press to unlock the doors.Q : Press to lock the doors.
For more information, see:
.
Door Locks on page 2‑7.
.
Power Door Locks on page 2‑7.
Trunk Release
In addition to the trunk release
button on the RKE transmitter, there
is a remote release
located on the driver door near the
map pocket.
The trunk can only be opened when
the vehicle is in P (Park), or when
the ignition is off.
V button
See Trunk on page 2‑9.
Windows
On vehicles with power windows,
the switches are on the driver door
armrest. Each passenger door has a
switch that controls only that
window.
Press the front of the switch to open
the window. Pull the switch up to
close it.
See Power Windows on page 2‑16.
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ChevroletMalibuOwnerManual-2011
1-6In Brief
Seat Adjustment
Manual Seats
Seat Position
To adjust the seat position:
1. Lift the bar under the front of the
seat cushion to unlock the seat.
2. Slide the seat to the desired
position and release the bar.
3. Try to move the seat back and
forth to make sure it is locked in
place.
Height Adjustment
If available, press and hold the top
or bottom of the switch to raise or
lower the seat. Release the switch
when the desired height is reached.
See Seat Adjustment on page 3‑3.
Seatback Adjustment
To recline the seatback:
1. Lift the lever.
2. Move the seatback to the
desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to
make sure it is locked.
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ChevroletMalibuOwnerManual-2011
In Brief1-7
To return the seatback to the upright
position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
See “Manual Reclining Seatbacks”
under Reclining Seatbacks onpage 3‑5.
Power Seats
Seat Position
To adjust a power seat, if available:
.
Move the seat forward or
rearward by sliding the control
forward or rearward.
.
Raise or lower the front or rear
part of the seat cushion by
moving the front or rear of the
horizontal control up or down.
.
Raise or lower the entire seat by
moving the entire control up
or down.
See Power Seat Adjustment onpage 3‑4.
Seatback Adjustment
To adjust a power seatback,
if equipped:
.
Tilt the top of the control
rearward to recline.
.
Tilt the top of the control forward
to raise.
See “Power Reclining Seatbacks”
under Reclining Seatbacks onpage 3‑5.
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ChevroletMalibuOwnerManual-2011
1-8In Brief
Lumbar Adjustment
A. Increase Lumbar Support
Control
B. Decrease Lumbar Support
Control
If available, press the front (A) or
rear (B) of the control to increase or
decrease lumbar support. Release
the control when the desired level of
support is reached.
See Lumbar Adjustment onpage 3‑4.
Second Row Seats
With this feature, either side of the
seatback can be folded down for
more cargo space. Before folding a
seatback, make sure the front seat
is not reclined. If it is, the rear
seatback will not fold down all
the way.
To lower the rear seatback, pull up
on the seatback strap while folding
the seatback down. This allows
access to the trunk. To raise the
rear seatback pull the seatback up
and make sure it latches.
Push and pull on the seatback to be
sure it is locked in position. Make
sure that the safety belts are
properly stowed over the seatback
in all three positions.
See Rear Seats on page 3‑8 for
more information.
Heated Seats
If available, press the top of the
switch to turn the heat feature on to
the high heat setting. The indicator
light “2” will be lit.
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ChevroletMalibuOwnerManual-2011
In Brief1-9
Press the top of the switch again to
go to the low heat setting. The
indicator light “1” will be lit.
Press the bottom of the switch to
turn the feature off.
The heated seats are canceled
when the ignition is turned off.
For more information, see HeatedFront Seats on page 3‑7.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
For more information see Head
Restraints on page 3‑2 and Seat
Adjustment on page 3‑3.
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly.
.
Safety Belts on page 3‑9.
.
How to Wear Safety Belts
Properly on page 3‑13.
.
Lap-Shoulder Belt on page 3‑18.
.
Lower Anchors and Tethers for
Children (LATCH System) on
page 3‑48.
Sensing System for
Passenger Airbag
The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions. The driver airbags are
not affected by this.
The passenger airbag status
indicator will be visible on the
instrument panel when the vehicle is
started.
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ChevroletMalibuOwnerManual-2011
1-10In Brief
United States
Canada and Mexico
See Passenger Sensing System on
page 3‑32 for important information.
Mirror Adjustment
Exterior Mirrors
Controls for the outside power
mirrors are located on the
driver door.
1. Move the selector switch located
below the four-way control pad
to the left or right to choose
either the driver side or
passenger side mirror.
2. Press one of the four arrows
located on the control pad to
move the mirror to the desired
direction.
Keep the selector switch in the
center position when not adjusting
either outside mirror.
See Power Mirrors on page 2‑14.
Interior Mirror
Vehicles with an automatic dimming
rearview mirror will automatically
reduce the glare from the
headlamps of the vehicle behind.
The dimming feature comes on and
the indicator light illuminates each
time the ignition is turned to start.
See Manual Rearview Mirror onpage 2‑14.
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ChevroletMalibuOwnerManual-2011
In Brief1-11
Steering Wheel
Adjustment
The lever is located on the left side
of the steering wheel column.
To adjust the steering wheel:
1. Pull the lever down.
2. Move the steering wheel up
or down.
3. Pull or push the steering wheel
closer or away from you.
4. Pull the lever up to lock the
steering wheel in place.
Do not adjust the steering wheel
while driving.
Interior Lighting
Dome Lamps
The dome lamps come on when any
door is opened. They turn off after
all the doors are closed.
To turn the dome lamps on
manually, turn the instrument panel
brightness knob, located on the
instrument panel to the left of the
steering column, clockwise to the
farthest position. The dome lamps
will remain on whether a door is
opened or closed.
Reading Lamps
The front reading lamps are located
in the front overhead console. The
rear reading lamps are near the
dome lamp overhead near the rear
passenger seats.
For vehicles with front and/or rear
reading lamps, press the lens to
turn the lamp on and off, while the
doors are closed. These lamps
come on automatically when any
door is opened.
For more information on interior
lighting, see:
.
Instrument Panel Illumination
Control on page 6‑5.
.
Entry/Exit Lighting on page 6‑5.
.
Parade Dimming on page 6‑6.
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ChevroletMalibuOwnerManual-2011
1-12In Brief
Exterior Lighting
P: Briefly turn to this position to
manually turn the automatic lamp
control off or on.
In Canada, this position only works
when a vehicle is in the P (Park)
position. When the vehicle is put
into D (Drive) the lights come on.
AUTO: Automatically turns on the
Daytime Running Lamps during
daytime, and the headlamps,
parking lamps, and taillamps at
night.
;: Manual operation of the parking
lamps and taillamps.
2: Manual operation of the
headlamps, parking lamps, and
taillamps.
For more information, see:
.
Exterior Lamp Controls on
page 6‑1.
.
Delayed Headlamps on
page 6‑3.
.
Daytime Running Lamps (DRL)
on page 6‑2.
.
Automatic Headlamp System on
page 6‑3.
.
Fog Lamps on page 6‑4.
Windshield Wiper/Washer
The windshield wiper lever is
located on the right side of the
steering column.
9: Turns the wipers off.
&: For intermittent or speed
sensitive operation. While in this
position, turn the
x band up or
down to vary frequency.
The amount of delay time varies
between wiping cycles due to the
delay setting selected or the speed
of the vehicle. As vehicle speed is
increased or decreased, the wiper
interval also increases or
decreases.
6 : Slow wipes.
1 : Fast wipes.
8: Use for a single wiping cycle.
Windshield Washer: Press the
button at the end of the lever until
the washers begin.
See Windshield Wiper/Washer onpage 5‑3.
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ChevroletMalibuOwnerManual-2011
Climate Controls
In Brief1-13
A. Fan Control
B. Air Recirculation
C. Temperature Control
D. Outside Air
E. Air Delivery Mode Control
F. Air Conditioning
G. Rear Window Defogger
See Climate Control Systems onpage 8‑1 (If Equipped).
Blackplate(14,1)
ChevroletMalibuOwnerManual-2011
1-14In Brief
Automatic Climate Control System (If Equipped)
A. Fan Control
B. Air Conditioning
C. Air Recirculation
D. Outside Air
E. Rear Window Defogger
F. Air Delivery Mode Control
G. Display
H. Temperature Control
See Automatic Climate ControlSystem on page 8‑5 (If Equipped).
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ChevroletMalibuOwnerManual-2011
In Brief1-15
Transmission
Driver Shift Control (DSC)
This position allows you to change
gears similar to a manual
transmission. To use this feature:
1. Move the shift lever from
D (Drive) rearward to
M (Manual).
2. Press the + (plus) end of the
button on the side of the shifter
to upshift, or push the − (minus)
end of the button to downshift.
See Manual Mode on page 9‑25.
Vehicle Features
Radio(s)
Radio with CD (MP3) and USB Port shown
O : Press to turn the system on
and off. Turn to increase or
decrease the volume.
BAND: Press to choose between
FM, AM, or XM™, if equipped.
WMA, or RDS features, press to
display additional text information
related to the current FM-RDS or
XM station; or CD, MP3, WMA
song. Song title information will be
displayed on the top line of the
display while the artist information
will be displayed on the bottom line,
if the information is available during
XM, CD, MP3, or WMA playback.
When information is not available,
"No Info" displays.
For more information about these
and other radio features, see
Infotainment on page 7‑1 and
Operation on page 7‑3.
Storing a Favorite Station
Depending on which radio the
vehicle has, radio stations are
stored as either favorites or presets.
For radios with a FAV button, a
maximum of 36 stations can be
stored as favorites using the six
softkeys located below the radio
station frequency tabs and by using
the radio FAV button. Press FAV to
go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or XM™
stations.
For radios without a FAV button, up
to 18 stations (6 FM1, 6 FM2, and
6 AM), can be programmed on the
6 numbered buttons.
See Operation on page 7‑3.
Setting the Clock
To set the time and date for the
Radio with CD (MP3) and USB port
or Radio with a Single CD (MP3)
player:
1. Turn the ignition key to ACC/
ACCESSORY or ON/RUN.
2. Press
3. Press
4. Press the softkey located below
5. Increase or decrease the time or
For detailed instructions on setting
the clock for your specific audio
system, see Clock on page 5‑5.
O to turn the radio on.
H and the HR, MIN, MM,
DD, YYYY (hour, minute, month,
day, and year) displays.
any one of the tabs that you
want to change.
date by turning
counterclockwise.
f clockwise or
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ChevroletMalibuOwnerManual-2011
In Brief1-17
Satellite Radio
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces.
XM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
XM service.
For more information, refer to:
.
www.xmradio.com or call
1-800-929-2100 (U.S.)
.
www.xmradio.ca or call
1-877-438-9677 (Canada)
See Satellite Radio on page 7‑10.
Portable Audio Devices
(Auxiliary Input or
USB Port)
This vehicle may have an 3.5 mm
(1/8 in) auxiliary input jack and a
USB port, located on the audio
faceplate. Some portable audio
devices such as iPods
players, and USB storage devices
can be connected to the vehicle
using a 3.5 mm (1/8 in) cable or a
USB cable.
For more information, see AuxiliaryDevices on page 7‑20.
®
, MP3
Bluetooth
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’s audio system
and controls.
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetoothon page 7‑25.
®
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ChevroletMalibuOwnerManual-2011
1-18In Brief
Steering Wheel Controls
If equipped, some audio controls
can be adjusted using the controls
on the right side of the steering
wheel.
e + / e : Increases or decreases
volume.
w / x c : Press to change radio
stations, select tracks on a CD, or to
select tracks and navigate folders
on an iPod
®
or USB device.
b g : Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
the OnStar
®
or Bluetooth systems.
x c : Press to reject an
incoming call, or to end a call.
For more information, see SteeringWheel Controls on page 5‑2.
Cruise Control
The cruise control buttons are
located on the left side of the
steering wheel.
J: Press to turn the cruise control
system on and off.
RES+: Press briefly to make the
vehicle resume a previously set
speed or press and hold to
accelerate.
SET−: Press to set the speed and
activate cruise control or make the
vehicle decelerate.
For more information, see CruiseControl on page 9‑32.
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ChevroletMalibuOwnerManual-2011
In Brief1-19
Driver Information
Center (DIC)
The DIC display is located at the
bottom of the instrument panel
cluster. It shows the status of many
vehicle systems and enables
access to the personalization menu.
The DIC buttons are located on the
left side of the steering wheel.
INFO: Press to scroll through the
vehicle information displays.
r : Press to reset some vehicle
information displays, select a
personalization setting,
or acknowledge a warning
message.
For more information, see Driver
Information Center (DIC) on
page 5‑22.
Vehicle Personalization
Some vehicle features can be
programmed by using the DIC
buttons on the left side of the
steering wheel. These features
include:
.
Oil Life Reset
.
Units
.
RKE Lock and Unlock Feedback
.
Door Lock and Unlock Settings
.
Language
See Vehicle Personalization onpage 5‑30.
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
There are two accessory power
outlets. One accessory power outlet
is located inside the storage bin
below the climate controls and the
other outlet is on the rear of the
center storage console.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑7.
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ChevroletMalibuOwnerManual-2011
1-20In Brief
Performance and
Maintenance
Traction Control
System (TCS)
The traction control system limits
wheel spin. The system turns on
automatically every time the vehicle
is started.
.
To turn off traction control, press
and release
instrument panel.
and the appropriate DIC
message is displayed. See Ride
Control System Messages on
page 5‑27.
.
Press and release the button
again to turn on traction control.
For more information, see Traction
Control System (TCS) on
page 9‑29.
t on the
F illuminates
Electronic Stability
Control (ESC)
The Electronic Stability Control
system assists with directional
control of the vehicle in difficult
driving conditions. The system turns
on automatically every time the
vehicle is started.
.
To turn off both traction control
and Electronic Stability Control,
press and hold
illuminates and the appropriate
DIC message is displayed. See
Ride Control System Messages
on page 5‑27.
.
Press and release the button
again to turn on both systems.
For more information, see Electronic
Stability Control (ESC) on
page 9‑31.
t until F
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle LoadLimits on page 9‑12. The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
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ChevroletMalibuOwnerManual-2011
In Brief1-21
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor Systemon page 10‑53.
Tire Sealant and
Compressor Kit
This vehicle may come with a jack
and spare tire or a tire sealant and
compressor kit. The kit can be used
to temporarily seal small punctures
in the tread area of the tire.
See Tire Sealant and CompressorKit on page 10‑67 for complete
operating information.
If the vehicle came with a jack and
spare tire, see If a Tire Goes Flat onpage 10‑65.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the “Change Oil Soon”
DIC message when it is necessary
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN,
with the engine off.
2. Press and hold the DIC INFO
and reset buttons, on the left
side of the steering wheel,
at the same time to enter the
personalization menu. The “Oil
Life Reset” message displays.
3. Press and hold the reset button
until the DIC display shows
“Acknowledged.”
4. Turn the key to LOCK/OFF.
See Engine Oil Life System onpage 10‑13.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) onpage 9‑37. For all other vehicles,
use only the unleaded gasoline
described under RecommendedFuel on page 9‑35.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.
Avoid fast starts and accelerate
smoothly.
.
Brake gradually and avoid
abrupt stops.
.
Avoid idling the engine for long
periods of time.
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ChevroletMalibuOwnerManual-2011
1-22In Brief
.
When road and weather
conditions are appropriate, use
cruise control.
.
Always follow posted speed
limits or drive more slowly when
conditions require.
.
Keep vehicle tires properly
inflated.
.
Combine several trips into a
single trip.
.
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.
Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑8 or
Roadside Assistance Program
(Mexico) on page 13‑10 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Q button
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
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ChevroletMalibuOwnerManual-2011
In Brief1-23
OnStar
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range of
safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to see if
you need help.
®
How OnStar Service Works
Q : Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to answer
questions.
] : Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X : Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on
all vehicles. For more information,
see the OnStar Owner's Guide;
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push the
Q button to speak with an OnStar
Advisor 24 hours a day, 7 days
a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
Blackplate(24,1)
ChevroletMalibuOwnerManual-2011
1-24In Brief
hardware. The vehicle has to have a
working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and the vehicle is in good working
order and in compliance with all
government regulations. If you try to
add, connect, or modify any
equipment or software in the
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of the vehicle,
damage to important parts of the
vehicle in a crash, or wireless phone
network congestion or jamming.
See Radio Frequency Statement onpage 13‑19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar Hands-Free calling.
See Steering Wheel Controls onpage 5‑2 for more information.
On some vehicles, the Talk button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may not
be functioning properly. Push the
Q button and request a vehicle
diagnostic check. If the light
appears clear (no light appears),
your OnStar subscription has
expired and all services have been
deactivated. Push the
confirm that the OnStar equipment
is active.
Q button to
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