The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
EXPRESS are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Litho in U.S.A.
Part No. 25953303 A First Printing
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
If the vehicle has the Duramax
®
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Keep this manual in the vehicle for
quick reference.
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Blackplate(4,1)
ChevroletExpressOwnerManual-2011
ivIntroduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger indicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning or Caution indicates a
hazard that could result in injury
or death.
WARNING
{
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage.
This would not be covered by the
vehicle's warranty.
A circle with a slash through it
is a safety symbol which means
“Do Not,” “Do not do this,” or
“Do not let this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : This symbol is shown
when you need to see the owner
manual for additional instructions
or information.
* : This symbol is shown
when you need to see a service
manual for additional instructions
or information.
Blackplate(5,1)
ChevroletExpressOwnerManual-2011
Introductionv
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer
to the Index.
9 : Airbag Readiness Light# : Air Conditioning
! : Antilock Brake System (ABS)g : Audio Steering Wheel Controls
or OnStar
®
$ : Brake System Warning Light
" : Charging System
Buttons. See Driver InformationCenter (DIC) on page 5‑28.
C. Turn and Lane‐Change Lever.
See Turn and Lane-Change
Signals on page 6‑5.
Windshield Wiper/Washer on
page 5‑4.
D. Hazard Warning Flashers on
page 6‑4.
E. Instrument Cluster on
page 5‑12.
F. Shift Lever. See Starting the
Engine on page 9‑18.
Manual Mode on page 9‑30
(If Equipped).
G. Climate Control Systems on
page 8‑1.
H. Infotainment on page 7‑1.
I.Exterior Lamp Controls on
page 6‑1.
J. Instrument Panel Illumination
Control on page 6‑5.
Dome Lamp Override. See
Dome Lamps on page 6‑6.
K. Cruise Control on page 9‑37
(If Equipped).
Fast Idle System (If Equipped).
See the Duramax diesel
supplement for more
information.
L. Steering Wheel Adjustment on
page 5‑2.
M. Data Link Connector (DLC).
See Malfunction Indicator Lampon page 5‑21.
N. Horn on page 5‑4.
O. Steering Wheel Controls on
page 5‑2.
P. Tow/Haul Mode Button. See
“Tow/Haul Mode” under Towing
Equipment on page 9‑54.
Q. Power Outlets on page 5‑9.
R. StabiliTrak
®
System on
page 9‑34 (If Equipped).
S. Airbag On-Off Switch on
page 3‑32 (If Equipped).
T. Front Storage on page 4‑1.
U. Passenger Airbag Status
Indicator on page 5‑20
(If Equipped).
®
OnStar
System Button.
(If Equipped).
V. Rear Heating System on
page 8‑3 (If Equipped).
W. USB Port. See Auxiliary
Devices on page 7‑18.
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ChevroletExpressOwnerManual-2011
1-4In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
The RKE transmitter is used to
remotely lock and unlock the doors
from up to 60 m (195 feet) away
from the vehicle.
RKE Transmitter With Remote
Start Shown
K to unlock the driver door.
Press
Press
K again within 5 seconds to
unlock all remaining doors.
j to unlock only the
Press
cargo doors.
Q to lock all doors.
Press
Lock and unlock feedback can
be personalized.
L and release to locate
Press
the vehicle.
Press
L and hold for more than
2 seconds to sound the panic alarm.
L again to cancel the
Press
panic alarm.
See Keys on page 2‑2 and Remote
Keyless Entry (RKE) System
Operation on page 2‑3.
Remote Vehicle Start
With this feature the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Aim the RKE transmitter at the
vehicle.
2. Press
3. Immediately after completing
When the vehicle starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
Q.
Step 2, press and hold
the turn signal lamps flash.
/ until
Blackplate(5,1)
ChevroletExpressOwnerManual-2011
In Brief1-5
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.
Canceling a Remote Start
To cancel a remote start:
.
Aim the RKE transmitter at the
vehicle and press and hold
until the parking lamps turn off.
.
Turn on the hazard warning
flashers.
.
Turn the ignition on and then
back off.
See Remote Vehicle Start onpage 2‑5.
/
Door Locks
Manual Door Locks
Lock and unlock the door from the
outside using the key or the Remote
Keyless Entry (RKE) transmitter,
if available. From the inside, slide
the manual lever on the door up
or down.
See Door Locks on page 2‑7.
Power Door Locks
On vehicles with power door locks,
the switches are located on the
doors.
T : Press to lock and unlock
the doors.
See Power Door Locks on page 2‑8.
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ChevroletExpressOwnerManual-2011
1-6In Brief
Windows
Manual Windows
Operate the manual windows by
turning the hand crank on each
door to raise or lower the
side door windows.
See Manual Windows on page 2‑17.
Power Windows
If the vehicle has power windows,
the controls are located on each
of the side doors. The driver door
also has a control to operate the
front passenger window.
Press or pull up on the switch to
lower or raise the window.
See Power Windows on page 2‑17.
Seat Adjustment
Manual Seats
To adjust a manual seat:
1. Lift the bar to unlock the seat.
2. Slide the seat to the desired
position and release the bar.
3. Try to move the seat back and
forth to be sure the seat is
locked in place.
See Seat Adjustment on page 3‑2.
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ChevroletExpressOwnerManual-2011
In Brief1-7
Power Seats
To adjust a power seat, if available,
use the controls on the front of
the seat:
.
Adjust the seat by moving the
center knob up, down, right,
or left.
.
Raise and lower the front or rear
of the seat cushion by moving
the right or left lever up or down.
See Power Seat Adjustment onpage 3‑3.
Reclining Seatbacks
To recline the seatback:
1. Lift the lever on the inboard side
of the seat.
2. Move the seatback to the
desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to
make sure it is locked.
To return the seatback to the
upright position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
See Reclining Seatbacks onpage 3‑3.
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ChevroletExpressOwnerManual-2011
1-8In Brief
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly.
.
Safety Belts on page 3‑8.
.
How to Wear Safety Belts
Properly on page 3‑12.
.
Lap-Shoulder Belt on page 3‑18.
.
Lower Anchors and Tethers for
Children (LATCH System) on
page 3‑52.
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the right front passenger airbag.
United States
Canada and Mexico
To operate the airbag on‐off switch,
use the vehicle key.
See Airbag On-Off Switch onpage 3‑32 for important information.
Sensing System for
Passenger Airbag
The passenger sensing system,
if equipped, will turn off the right
front passenger frontal airbag under
certain conditions. The driver airbag
and roof‐rail airbags, if equipped,
are not affected by this.
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ChevroletExpressOwnerManual-2011
In Brief1-9
If the vehicle has a passenger
sensing system, the passenger
airbag status indicator will be visible
on the instrument panel when the
vehicle is started.
United States
Canada and Mexico
See Passenger Sensing System on
page 3‑35 for important information.
Mirror Adjustment
Exterior Mirrors
Vehicles with outside manual
mirrors can be adjusted by moving
the mirror up and down or left to
right so you can see a little of the
side of your vehicle, and have a
clear view of objects behind you.
Vehicles with outside power mirrors
have controls located on the driver
side door.
Select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. Adjust the
mirror angle by moving the knob in
the desired direction.
Keep the selector switch in the
center position when not adjusting
either outside mirror.
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.
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ChevroletExpressOwnerManual-2011
1-10In Brief
Manually fold the mirrors inward to
prevent damage when going
through an automatic car wash.
To fold, pull the mirror toward the
vehicle. Push the mirror outward, to
return it to the original position.
Interior Mirror
Hold the inside rearview mirror in
the center to move it for a clearer
view behind the vehicle. Adjust the
mirror to avoid glare from the
headlamps behind. Push the tab,
located at the base of the mirror,
forward for daytime use and pull it
for nighttime use.
See Manual Rearview Mirror onpage 2‑16.
Steering Wheel
Adjustment
For vehicles with a tilt steering
wheel, the lever is located on the
left side of the steering column.
To adjust the steering wheel:
1. Pull the lever to move the
steering wheel up or down into a
comfortable position.
2. Release the lever to lock the
steering wheel in place.
See Steering Wheel Adjustment onpage 5‑2.
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ChevroletExpressOwnerManual-2011
In Brief1-11
Interior Lighting
Dome Lamp
The dome lamps come on when any
door is opened. They turn off after
all the doors are closed.
The instrument panel brightness
knob extends when
D is pressed.
To manually turn on the dome
lamps, press
clockwise to the farthest position.
In this position, the dome lamps
remain on whether a door is
opened or closed.
D then turn the knob
E DOME OFF : This button is
located above the instrument panel
brightness knob.
Press the button in and the dome
lamps remain off when a door is
opened. Press the button again so
that the dome lamps come on when
a door is opened.
Reading Lamps
For vehicles with reading lamps,
press the button located next to
each lamp to turn it on or off.
The vehicle may also have reading
lamps in other locations. The lamps
cannot be adjusted.
For more information on interior
lighting, see:
.
Instrument Panel Illumination
Control on page 6‑5.
.
Entry/Exit Lighting on page 6‑7.
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ChevroletExpressOwnerManual-2011
1-12In Brief
Exterior Lighting
The exterior lamps control is located
on the instrument panel to the left of
the steering wheel.
O : Briefly turn the control to this
position to turn the automatic
headlamps and Daytime Running
Lamps (DRL) off or back on.
For vehicles first sold in Canada,
the off position only works for
vehicles that are shifted into the
P (Park) position.
AUTO: Automatically turns on
the headlamps, parking lamps,
taillamps, instrument panel lights,
and license plate lamps.
; : Turns on the parking lamps,
taillamps, instrument panel lights,
and license plate lamps.
2 : Turns on the headlamps,
parking lamps, taillamps,
instrument panel lights, and
license plate lamps.
For more information, see:
.
Exterior Lamp Controls on
page 6‑1.
.
Exterior Lamps Off Reminder on
page 6‑2.
.
Daytime Running Lamps (DRL)
on page 6‑3.
.
Automatic Headlamp System on
page 6‑4.
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ChevroletExpressOwnerManual-2011
In Brief1-13
Windshield Wiper/Washer
The lever is located on the left side
of the steering column.
8 : Use for a single wiping cycle.6 : Use to adjust the delay time
between wipes. Turn the band up or
down for more frequent wipes or
less frequent wipes.
d : Slow wipes.
a : Fast wipes.
9 : Use to turn the wipers off.
L : Push the paddle on top of the
multifunction lever to spray washer
fluid on the windshield.
See Windshield Wiper/Washer onpage 5‑4.
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ChevroletExpressOwnerManual-2011
1-14In Brief
Climate Controls
The vehicle's heating, cooling, and ventilation can be controlled with
these systems.
Vehicles Without Air Conditioning
A. Fan Control
B. Temperature Control
C. Air Delivery Mode Control
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ChevroletExpressOwnerManual-2011
Vehicles With Air Conditioning
In Brief1-15
See Climate Control Systems on
page 8‑1. See Rear Heating System
on page 8‑3 (If Equipped) or Rear
Climate Control System on page 8‑4
(If Equipped).
A. Fan Control
B. Temperature Control
C. Air Delivery Mode Control
D. Rear Window Defogger
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ChevroletExpressOwnerManual-2011
1-16In Brief
Transmission
Range Selection Mode
The vehicle may have a Range
Selection Mode. The Range
Selection Mode helps control the
vehicle's transmission and vehicle
speed while driving down hill or
towing a trailer by letting you select
a desired range of gears.
To use this feature, do the following:
1. Move the shift lever to
M (Manual Mode).
2. Press the plus/minus buttons,
located on the steering column
shift lever, to select the desired
range of gears for current
driving conditions.
When M (Manual Mode) is selected
a number displays in the DIC next to
the M indicating the current gear.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode on page 9‑31.
While using Range Selection Mode,
Cruise Control and the Tow/Haul
Mode can be used.
between the radio station frequency
and the time. While the ignition is
off, press this button to display the
time. Press to display additional text
information related to the current
FM-RDS station or MP3 song.
A choice of additional information
such as: Channel, Song, Artist,
and CAT (category) can display.
Continue pressing to highlight the
desired tab, or press the softkey
located under any one of the
tabs and the information about
that tab displays.
For more information about these
and other radio features, see
Infotainment on page 7‑1.
Radio with CD (MP3)
BAND: Press to choose between
FM1, FM2, AM, and XM™.
f : Select radio stations.
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ChevroletExpressOwnerManual-2011
1-18In Brief
Storing a Favorite Station
Depending on which radio the
vehicle has, radio stations are
stored as either favorites or presets.
For vehicles with a FAV button, a
maximum of 36 stations can be
stored as favorites using the
six softkeys located below the
radio station frequency tabs and by
using the radio FAV button. Press
FAV to go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM and FM stations.
If the radio does not have a
FAV button, up to 18 stations
(6 FM1, 6 FM2, and 6 AM), can
be programmed on the
six numbered buttons.
See Operation on page 7‑3.
Setting the Clock
To set the time and date for
the Radio with CD (MP3):
1. Press
2. Press the softkey located below
3. Increase or decrease the time or
H and the HR, MIN, MM,
DD, YYYY (hour, minute, month,
day, and year) displays.
For detailed instructions on setting
the clock for your specific audio
system, see Clock on page 5‑6.
f clockwise or
Satellite Radio
XM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM satellite radio has a
wide variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
XM service.
For more information, refer to:
.
www.xmradio.com or call
1-800-929-2100 (U.S.)
.
www.xmradio.ca or call
1-877-438-9677 (Canada)
See Satellite Radio on page 7‑10.
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ChevroletExpressOwnerManual-2011
In Brief1-19
Portable Audio Devices
This vehicle may have an auxiliary
input located on the radio faceplate
and a USB port located on the
instrument panel. External devices
such as an iPod
MP3 player, CD changer, or USB
storage device can be connected to
the auxiliary port using a 3.5 mm
(1/8 in) input cable or the USB port
depending on the audio system.
See "Using the Auxiliary Input Jack"
and "Using the USB Port" in
Auxiliary Devices on page 7‑18.
Bluetooth
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’s audio system
and controls.
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
®
, laptop computer,
®
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetoothon page 7‑23.
Steering Wheel Controls
For vehicles with audio steering
wheel controls, some audio controls
can be adjusted at the steering
wheel.
w /c x : Press to change
favorite radio stations, select tracks
on a CD, or to navigate tracks or
folders on an iPod
®
or USB device.
b g : Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
®
OnStar
if equipped.
+
decrease volume.
or Bluetooth systems,
e − e : Press to increase or
c x : Press to reject an
incoming call, or to end a call.
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the front auxiliary.
¨ : Press to seek the next radio
station, the next track while sourced
to the CD, or to select tracks and
folders on an iPod
For more information, see SteeringWheel Controls on page 5‑2.
®
or USB device.
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ChevroletExpressOwnerManual-2011
1-20In Brief
Cruise Control
For vehicles with cruise control, the
buttons are located on the left side
of the steering wheel.
J : Turns the system on or off.
+RES: Press briefly to make the
vehicle resume to a previously
set speed, or press and hold to
accelerate.
SET−: Press to set the speed and
activate cruise control or press and
hold to decelerate.
[ : Press to disengage cruise
control without erasing the set
speed from memory.
For more information, see CruiseControl on page 9‑37.
Power Outlets
The accessory power outlets
can be used to plug in electrical
equipment, such as a cell phone or
an MP3 player.
The vehicle may have two
accessory power outlets located on
the instrument panel.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑9.
Performance and
Maintenance
StabiliTrak®System
The vehicle may have a traction
control system that limits wheel spin
and the StabiliTrak system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems turn on automatically
every time the vehicle is started.
.
To turn off both traction control
and StabiliTrak, press and hold
d until d illuminates and the
appropriate DIC message
displays. See Ride ControlSystem Messages on page 5‑38.
.
Press and release the button
again to turn on both systems.
For more information, see
StabiliTrak
®
System on page 9‑34.
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ChevroletExpressOwnerManual-2011
In Brief1-21
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle LoadLimits on page 9‑12. The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor Systemon page 10‑62.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN,
with the engine off.
2. Fully press and release the
accelerator pedal three times
within five seconds.
3. Turn the key to LOCK/OFF.
See Engine Oil Life System onpage 10‑13.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) onpage 9‑42. For all other vehicles,
use only the unleaded gasoline
described under RecommendedFuel on page 9‑40.
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ChevroletExpressOwnerManual-2011
1-22In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.
Avoid fast starts and accelerate
smoothly.
.
Brake gradually and avoid
abrupt stops.
.
Avoid idling the engine for long
periods of time.
.
When road and weather
conditions are appropriate, use
cruise control.
.
Always follow posted speed
limits or drive more slowly when
conditions require.
.
Keep vehicle tires properly
inflated.
.
Combine several trips into a
single trip.
.
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.
Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑8 or
Roadside Assistance Program
(Mexico) on page 13‑10 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Q button
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the
help you need.
Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
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ChevroletExpressOwnerManual-2011
In Brief1-23
OnStar
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range of
safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to see if
you need help.
®
How OnStar Service Works
Q : Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to
answer questions.
] : Push this red emergency
button to get priority help
from specially trained
OnStar Emergency Advisors.
X : Push this button for
hands‐free, voice‐activated calling
and to give voice commands
for Hands‐Free Calling and
Turn‐by‐Turn Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles.
Not all OnStar services are
available on all vehicles. For more
information, see the OnStar Owner's
Guide; visit www.onstar.com (U.S.)
or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080; or push the
Q button to speak with an
OnStar Advisor 24 hours a day,
7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
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ChevroletExpressOwnerManual-2011
1-24In Brief
OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar's
service. Service involving location
information about the vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to
have a working electrical system
and adequate battery power for
the OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and the vehicle is in good working
order and in compliance with all
government regulations. If you try to
add, connect, or modify any
equipment or software in the
vehicle, OnStar service may
not work.
Other problems OnStar can’t control
may prevent service to you, such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to important parts of the vehicle in a
crash, or wireless phone network
congestion or jamming.
See Radio Frequency Statement onpage 13‑19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a
b g / c x Talk/Mute button
that can be used to interact with
OnStar Hands-Free calling.
See Steering Wheel Controls onpage 5‑2 for more information.
On some vehicles, the
c x button can be used
to dial numbers into voice mail
systems, or to dial phone
extensions. See the OnStar
Owner's Guide for more information.
Your Responsibility
Increase the volume of the
radio if the OnStar Advisor
cannot be heard.
If the light next to the OnStar
buttons is red, the system may not
be functioning properly. Push the
Q button and request a vehicle
diagnostic. If the light appears clear
(no light appears), your OnStar
subscription has expired and all
services have been deactivated.
Push the
the OnStar equipment is active.
Q button to confirm that
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