Chevrolet Express Cargo 2019, Express Passenger 2019 Owner's Manual
Express
Owner’s Manual
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
Contents
Introduction .. . .. . . . . . . . . . . . . . . . . . 2
In Brief .. . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 25
Seats and Restraints . . . . . . . . . . . 43
Storage .. . . . . . . . . . . . . . . . . . . . . . . . 91
Instruments and Controls . . . . . . . 93
Lighting .. . . . . . . . . . . . . . . . . . . . . . 125
Infotainment System .. . . . . . . . . 132
Climate Controls .. . . . . . . . . . . . . 159
Driving and Operating . . . . . . . . . 165
Vehicle Care . . . . . . . . . . . . . . . . . . 228
Service and Maintenance . . . . . 317
Technical Data . . . . . . . . . . . . . . . . 331
Customer Information .. . . . . . . . 335
Reporting Safety Defects . . . . . . 345
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services .. . . . . . . . . . 357
Index . . . . . . . . . . . . . . . . . . . . 361
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
EXPRESS are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual.
Litho in U.S.A.
Part No. 84144864 A First Printing
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner’s manual.
If the vehicle has the Duramax
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
©
2018 General Motors LLC. All Rights Reserved.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
Danger
{
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
Warning
{
Warning indicates a hazard that
could result in injury or death.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : Shown when the owner’s
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
manual has additional instructions
or information.
* : Shown when the service
manual has additional instructions
or information.
0 : Shown when there is more
information on another page —
“see page.”
Introduction 3
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u : Air Conditioning System
G : Air Conditioning Refrigerant Oil
9 : Airbag Readiness Light
! : Antilock Brake System (ABS)
$ : Brake System Warning Light
9 : Dispose of Used Components
Properly
P : Do Not Apply High Pressure
Water
B : Engine Coolant Temperature
_ : Flame/Fire Prohibited
H : Flammable
[ : Forward Collision Alert
R : Fuse Block Cover Lock
Location
+ : Fuses
j : ISOFIX/LATCH System Child
Restraints
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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4 Introduction
Q : Keep Fuse Block Covers
Properly Installed
| : Lane Change Alert
@ : Lane Departure Warning
A : Lane Keep Assist
* : Malfunction Indicator Lamp
: : Oil Pressure
X : Park Assist
~ : Pedestrian Ahead Indicator
O : Power
7 : Rear Cross Traffic Alert
I : Registered Technician
/ : Remote Vehicle Start
> : Seat Belt Reminders
I : Side Blind Zone Alert
h : Stop/Start
7 : Tire Pressure Monitor
d : Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a : Under Pressure
V : Vehicle Ahead Indicator
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . . 9
Seat Adjustment . . . . . . . . . . . . . . . 10
Seat Belts . . . . . . . . . . . . . . . . . . . . . . 11
Airbag On-Off Switch . . . . . . . . . . 11
Mirror Adjustment . . . . . . . . . . . . . . 12
Steering Wheel Adjustment . . . . 12
Interior Lighting . . . . . . . . . . . . . . . . 13
Exterior Lighting . . . . . . . . . . . . . . . 13
Windshield Wiper/Washer . . . . . . 14
Climate Controls . . . . . . . . . . . . . . . 15
Transmission . . . . . . . . . . . . . . . . . . 16
Steering Wheel Controls . . . . . . . 20
Cruise Control . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . 21
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 21
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . . . . 21
Rear Vision Camera (RVC) . . . . 21
Park Assist . . . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 22
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 22
Tire Pressure Monitor . . . . . . . . . . 23
Fuel (Gasoline) . . . . . . . . . . . . . . . . 23
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 23
E85 or FlexFuel . . . . . . . . . . . . . . . . 23
Engine Oil Life System . . . . . . . . 23
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 24
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 24
Vehicle Features
Infotainment System . . . . . . . . . . . 17
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 18
Satellite Radio . . . . . . . . . . . . . . . . . 19
Portable Audio Devices . . . . . . . . 19
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 19
In Brief 5
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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6 In Brief
Instrument Panel
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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1. Air Vents 0 164.
2. Driver Information Center (DIC)
Buttons (Out of View). See
Driver Information Center (DIC)
0 114.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 128.
Windshield Wiper/Washer 0 95.
4. Horn 0 95.
5. Hazard Warning Flashers
0 128.
6. Instrument Cluster 0 101.
7. Shift Lever. See Automatic
Transmission 0 185.
Manual Mode 0 188 (If
Equipped).
8. Climate Control Systems
0 159.
9. Infotainment 0 132.
10. Power Outlets 0 98.
11. USB Port (If Equipped). See
Auxiliary Devices 0 146.
12. Power Outlet 110/120 Volt
Alternating Current. See Power
Outlets 0 98.
13. Rear Heating System 0 161 (If
Equipped).
Lane Departure Warning
(LDW) 0 204 (If Equipped).
Forward Collision Alert (FCA)
System 0 201 (If Equipped).
14. Passenger Airbag On-Off
Switch (If Equipped). See
Airbag On-Off Switch 0 67.
15. Traction Control/Electronic
Stability Control 0 192.
16. Tow/Haul Mode Button (If
Equipped). See Tow/Haul
Mode 0 189.
17. Steering Wheel Controls 0 94
(If Equipped).
18. Steering Wheel Adjustment
0 94 (Out of View), (If
Equipped).
19. Parking Brake Release. See
Parking Brake 0 191.
20. Cruise Control 0 194 (If
Equipped).
In Brief 7
Fast Idle System 0 180 (If
Equipped).
21. Parking Brake 0 191.
22. Data Link Connector (DLC)
(Out of View). See Malfunction
Indicator Lamp 0 108.
23. Instrument Panel Illumination
Control 0 129.
Dome Lamp Override. See
Dome Lamps 0 129.
24. Exterior Lamp Controls 0 125.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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8 In Brief
Initial Drive Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner’s manual.
Remote Keyless Entry (RKE) System
If equipped, the Remote Keyless
Entry (RKE) transmitter is used to
remotely lock and unlock the doors
from up to 60 m (197 ft) away from
the vehicle.
RKE Transmitter with Remote
Start Shown
Q : Press to lock all doors.
Lock and unlock feedback can be
personalized. See Vehicle
Personalization 0 120.
K : Press to unlock the driver door.
Press
K again within five seconds
to unlock all remaining doors.
j : Press to unlock only the cargo
doors.
L : Press and release to locate
the vehicle. Press
more than two seconds to sound the
L and hold for
panic alarm. Press
cancel the panic alarm or turn the
ignition on.
See Keys 0 25 and Remote Keyless
Entry (RKE) System Operation 0 27.
L again to
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and release Q on the
RKE transmitter.
2. Immediately press and hold
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.
/
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press and hold
parking lamps turn off.
.
Turn on the hazard warning
flashers.
.
Turn the vehicle on and then off.
See Remote Vehicle Start 0 29.
/ until the
Door Locks
Manual Door Locks
Lock and unlock the door from the
outside using the key or the Remote
Keyless Entry (RKE) transmitter,
if equipped. From the inside, slide
the manual lever on the door up
or down.
See Door Locks 0 30.
Power Door Locks
In Brief 9
Windows
Manual Windows
Turn the hand crank on each door
to raise or lower the side door
windows.
See Manual Windows 0 40.
Power Windows
If equipped, press T to lock or
unlock the doors.
See Power Door Locks 0 31.
If equipped, power windows work
when the ignition is on, in ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) 0 180.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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10 In Brief
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
See Power Windows 0 40.
Seat Adjustment
Manual Seats
To adjust the manual seat:
1. Lift the bar under the front
edge of the seat cushion to
unlock the seat.
2. Slide the seat to the desired
position and release the bar.
3. Try to move the seat back and
forth to be sure the seat is
locked in place.
See Seat Adjustment 0 44.
Power Seats
To adjust a power seat, if available,
use the controls on the front of
the seat:
.
Adjust the seat by moving the
center knob up, down, right,
or left.
.
Raise and lower the front or rear
of the seat cushion by moving
the right or left lever up or down.
See Power Seat Adjustment 0 44.
Reclining Seatbacks
To recline the seatback:
1. Lift the lever on the inboard
side of the seat.
2. Move the seatback to the
desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback
to make sure it is locked.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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To return the seatback to the upright
position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback
to make sure it is locked.
See Reclining Seatbacks 0 45.
Refer to the following sections for
important information on how to use
seat belts properly:
.
Seat Belts 0 50
.
How to Wear Seat Belts Properly
0 51
.
Lap-Shoulder Belt 0 53
.
Lower Anchors and Tethers for
Children (LATCH System) 0 79
In Brief 11
Seat Belts
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the front outboard passenger airbag.
United States
Canada and Mexico
To operate the airbag on-off switch,
use the vehicle key.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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12 In Brief
See Airbag On-Off Switch 0 67 for
important information.
Mirror Adjustment
Exterior Mirrors
Vehicles with manual outside
mirrors can be adjusted by moving
the mirror up and down or left and
right so you can see a little of the
side of the vehicle, and a clear view
of objects behind you.
If equipped with power mirrors,
select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. Adjust the
mirror angle by moving the knob in
the desired direction.
Keep the selector switch in the
center position when not adjusting
either outside mirror.
If equipped, towing mirrors can be
adjusted manually for a clear view
of the objects behind you.
Manually fold the mirrors inward to
prevent damage when going
through an automatic car wash. To
fold, pull the mirror toward the
vehicle. Push the mirror outward to
return it to the original position.
Interior Mirror
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
Push the tab forward for daytime
use and pull it rearward for
nighttime use to avoid glare of the
headlamps from behind.
See Manual Rearview Mirror 0 39.
Steering Wheel Adjustment
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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If equipped with a tilt steering wheel,
the lever is on the left side of the
steering column.
To adjust the steering wheel:
1. Pull the lever to move the
steering wheel up or down into
a comfortable position.
2. Release the lever to lock the
steering wheel in place.
See Steering Wheel Adjustment
0 94.
Interior Lighting
Dome Lamps
The dome lamps come on when any
door is opened. They turn off after
all the doors are closed.
The instrument panel brightness
knob extends when
To manually turn on the dome
lamps, press
clockwise to the farthest position. In
this position, the dome lamps
remain on whether a door is opened
or closed.
D then turn the knob
E DOME OFF : This button is
located above the instrument panel
brightness knob.
Press the button in and the dome
lamps remain off when a door is
opened. Press the button again so
that the dome lamps come on when
a door is opened.
D is pressed.
In Brief 13
Reading Lamps
If equipped with reading lamps,
press the button located next to
each lamp to turn it on or off.
The vehicle may also have reading
lamps in other locations. The lamps
cannot be adjusted.
For more information on interior
lighting, see:
.
Instrument Panel Illumination
Control 0 129.
.
Entry/Exit Lighting 0 130.
Exterior Lighting
The exterior lamp control is on the
instrument panel to the left of the
steering wheel.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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14 In Brief
O : Briefly turn the control to this
position to turn the automatic
headlamps and Daytime Running
Lamps (DRL) off or back on.
For vehicles first sold in Canada,
the off position only works for
vehicles that are shifted into the
P (Park) position.
AUTO : Automatically turns the
exterior lamps on and off,
depending on outside lighting.
; : Turns on the parking lamps
including all lamps, except the
headlamps.
2 : Turns on the headlamps
together with the parking lamps and
instrument panel lights.
See:
.
Exterior Lamp Controls 0 125
.
Daytime Running Lamps (DRL)
0 127
.
Automatic Headlamp System
0 127
Windshield Wiper/Washer
The lever is on the left side of the
steering column.
8 : Use for a single wiping cycle.
6 : Use to adjust the delay time
between wipes. Turn the band up or
down for more frequent wipes or
less frequent wipes.
d : Fast wipes.
a : Slow wipes.
9 : Use to turn the wipers off.
L : Push the paddle on top of the
turn signal lever to spray washer
fluid on the windshield.
See Windshield Wiper/Washer 0 95.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Climate Controls
The vehicle's heating, cooling, and ventilation can be controlled with these
systems.
Vehicles without Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
In Brief 15
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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16 In Brief
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger
See Climate Control Systems 0 159.
See Rear Heating System 0 161,
if equipped or Rear Climate Control
System 0 161, if equipped.
Transmission
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears.
To use this feature:
1. Move the shift lever to
M (Manual Mode).
2. Press the +/− buttons on the
shift lever, to select the desired
range of gears for current
driving conditions.
When M (Manual Mode) is selected,
the transmission will downshift and
a number displays in the Driver
Information Center (DIC) next to the
M indicating the current gear.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0 189.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used. See Manual
Mode 0 188.
In Brief 17
Vehicle Features
Infotainment System
If the vehicle has a base radio it is
included in this manual. See the
separate infotainment manual for
information on the connected radios,
audio players, phone, navigation
system, and voice or speech
recognition. There is also
information on settings and
downloadable applications (if
equipped).
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18 In Brief
Radio(s)
Radio with CD/MP3
O : Press to turn the system on and
off. Turn to increase or decrease the
volume.
BAND : Press to choose between
FM1, FM2, AM, and SiriusXM,
if equipped.
f : Turn to select radio stations.
© SEEK or ¨ SEEK : Seek or scan
stations.
4 : Press to switch the display
between the radio station frequency
and the time. While the ignition is
off, press this button to display the
time. Press to display additional text
information related to the current
FM-RDS station or MP3 song.
A choice of additional information
such as Channel, Song, Artist, and
CAT (category) can display.
Continue pressing to highlight the
desired tab, or press the softkey
under any one of the tabs and the
information about that tab displays.
For more information about these
and other radio features, see
Infotainment 0 132.
Storing a Favorite Station
Depending on which radio the
vehicle has, radio stations are
stored as either favorites or presets.
For vehicles with a FAV button, a
maximum of 36 stations can be
stored as favorites using the six
softkeys below the radio station
frequency tabs and by using the
radio FAV button. Press FAV to go
through up to six pages of favorites,
each having six favorite stations
available per page. Each page of
favorites can contain any
combination of AM stations, FM
stations, and XM channels.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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For more information on storing a
favorite station, see Operation
0 136.
Setting the Clock
1. With the radio on, press H and
the HR, MIN, MM, DD, and
YYYY (hour, minute, month,
day, and year) display.
2. Press the softkey under any
one of the tabs to be changed.
3. Press
For more information on setting the
clock, see Clock 0 98.
© SEEK or ¨ SEEK, s
REV or \ FWD, or turn f
clockwise or counterclockwise
to increase or decrease the
time or date.
Satellite Radio
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information, refer to:
.
www.siriusxm.com or call
1-888-601-6296 (U.S.)
.
www.siriusxm.ca or call
1-877-438-9677 (Canada)
See Satellite Radio 0 139.
Portable Audio Devices
This vehicle may have an auxiliary
input on the center stack and a USB
port on the instrument panel.
External devices such as an iPod,
laptop computer, MP3 player,
or USB storage device can be
connected to the auxiliary port using
a 3.5 mm (1/8 in) input cable or the
USB port depending on the audio
system.
See "Using the Auxiliary Input Jack"
and "Using the USB Port" in
Auxiliary Devices 0 146.
In Brief 19
Bluetooth
If equipped with a Bluetooth
system, it allows users with a
Bluetooth-enabled cell phone to
make and receive hands-free calls
using the vehicle’s audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
see www.gm.com/bluetooth and
Bluetooth 0 151.
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20 In Brief
Steering Wheel Controls
If equipped with audio steering
wheel controls, some audio controls
can be adjusted at the steering
wheel.
w : Press to go to the next favorite
radio station, track on a CD,
or folder on an iPod or USB device.
c / x : Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod or
USB device. Also press to reject an
incoming call or end a current call.
b / g : Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
OnStar or Bluetooth systems,
if equipped.
e : Press to increase volume.
+
−
e : Press to decrease volume.
SRCE : Press to switch between
the radio and CD, and for equipped
vehicles, the front auxiliary.
¨ : Press to seek to the next radio
station, the next track while sourced
to the CD, or to select tracks and
folders on an iPod or USB device.
See Steering Wheel Controls 0 94.
Cruise Control
I : If equipped, press to turn
cruise control on or off. The white
indicator comes on in the instrument
cluster when cruise control is
turned on.
+RES : If there is a set speed in
memory, press briefly to resume to a
previously set speed, or press and
hold to accelerate. If cruise control
is already active, use to increase
vehicle speed.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SET− : Press briefly to set the
speed and activate cruise control,
or press and hold to decelerate.
If cruise control is already active,
use to decrease vehicle speed.
[ : Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control 0 194,
if equipped.
Forward Collision Alert (FCA) System
If equipped, FCA may help avoid or
reduce the harm caused by
front-end crashes. FCA provides a
green indicator,
is detected ahead. This indicator
displays amber if you follow a
vehicle much too closely. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly
beeps.
See Forward Collision Alert (FCA)
System 0 201.
V, when a vehicle
Lane Departure Warning (LDW)
If equipped, LDW may help avoid
unintentional lane departures at
speeds of 56 km/h (35 mph) or
greater. LDW uses a camera sensor
to detect the lane markings. The
LDW light,
marking is detected. If the vehicle
departs the lane without using a turn
signal in that direction, the light will
change to amber and flash. In
addition, beeps will sound.
See Lane Departure Warning (LDW)
0 204.
@, is green if a lane
Side Blind Zone Alert (SBZA)
If equipped, SBZA will detect
moving vehicles in the next lane
over in the vehicle's side blind zone
area. When this happens, the SBZA
display will light up in the
corresponding outside side mirror
and will flash if the turn signal is on.
See Side Blind Zone Alert (SBZA)
0 202.
In Brief 21
Rear Vision Camera (RVC)
If equipped, the RVC displays a
view of the area behind the vehicle
when the vehicle is shifted into
R (Reverse).
To clean the camera lens, rinse it
with water and wipe it with a soft
cloth.
See Rear Vision Camera (RVC)
0 198.
Park Assist
If equipped, Rear Park Assist (RPA)
uses sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph) and uses audible
beeps to provide distance and
system information.
Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
See Park Assist 0 199.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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22 In Brief
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets on the
instrument panel.
Remove the cover to access and
replace when not in use.
See Power Outlets 0 98.
Performance and Maintenance
Traction Control/ Electronic Stability Control
The vehicle has a Traction Control
System (TCS) that limits wheel spin
and the StabiliTrak/Electronic
Stability Control (ESC) system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems turn on automatically
every time the vehicle is started.
.
To turn off TCS, press and
release
Driver Information Center (DIC)
message will display.
.
To turn off both TCS and
StabiliTrak/ESC, press and hold
g. The appropriate
g until the StabiliTrak/ESC OFF
light
Y illuminates and the
appropriate DIC messages
display.
.
Press and release
turn on both systems.
StabiliTrak will automatically turn
back on if the vehicle exceeds
32 km/h (20 mph). TCS will remain
off until
is cycled off then on.
See Traction Control/Electronic
Stability Control 0 192.
g is pressed or the ignition
g again to
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See Tire Pressure Monitor System
0 279.
Fuel (Gasoline)
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits 0 172. The
warning light will remain on until the
tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
Regular Unleaded Fuel
Use only Regular 87 octane —
(R+M)/2 — or higher unleaded
gasoline in your vehicle. TOP TIER
Detergent Gasoline is
recommended. Do not use gasoline
with an octane rating lower as it will
result in reduced performance and
lower fuel economy. See
Recommended Fuel 0 206.
In Brief 23
Fuel (Diesel)
For diesel vehicles, do not use
gasoline. See “Fuel for Diesel
Engines” in the Duramax diesel
supplement.
E85 or FlexFuel
FlexFuel Possible
Certain models are compatible with
E85 fuel. See E85 or FlexFuel
0 207.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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24 In Brief
Resetting the Oil Life System
1. Display the OIL LIFE
REMAINING on the DIC. See
Driver Information Center (DIC)
0 114.
2. Press and hold
while the Oil Life display is
active. The oil life will change
to 100%.
The oil life system can also be reset
as follows:
1. Display the OIL LIFE
REMAINING on the DIC. See
Driver Information Center (DIC)
0 114.
2. Fully press and release the
accelerator pedal three times
within five seconds. If the
display shows 100%, the
system is reset.
See Engine Oil Life System 0 237.
V on the DIC
Driving for Better Fuel Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
.
Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
.
Avoid fast starts and accelerate
smoothly.
.
Brake gradually and avoid
abrupt stops.
.
Avoid idling the engine for long
periods of time.
.
When road and weather
conditions are appropriate, use
cruise control.
.
Always follow posted speed
limits or drive more slowly when
conditions require.
.
Keep vehicle tires properly
inflated.
.
Combine several trips into a
single trip.
.
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.
Follow recommended scheduled
maintenance.
Roadside Assistance Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
See Roadside Assistance Program
0 339.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . 29
Door Locks . . . . . . . . . . . . . . . . . . . . 30
Power Door Locks . . . . . . . . . . . . . 31
Cargo Door Relocking . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . 32
Automatic Door Locks . . . . . . . . . 32
Lockout Protection . . . . . . . . . . . . . 32
Safety Locks . . . . . . . . . . . . . . . . . . . 32
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 38
Manual Mirrors . . . . . . . . . . . . . . . . . 38
Trailer-Tow Mirrors . . . . . . . . . . . . . 38
Power Mirrors . . . . . . . . . . . . . . . . . . 39
Folding Mirrors . . . . . . . . . . . . . . . . . 39
Heated Mirrors . . . . . . . . . . . . . . . . . 39
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 39
Manual Rearview Mirror . . . . . . . . 39
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Manual Windows . . . . . . . . . . . . . . 40
Power Windows . . . . . . . . . . . . . . . 40
Swing-Out Windows . . . . . . . . . . . 41
Enhanced Technology Glass . . . 41
Rear Windows . . . . . . . . . . . . . . . . . 42
Sun Visors . . . . . . . . . . . . . . . . . . . . . 42
Doors
Side Door (60/40
Swing-Out) . . . . . . . . . . . . . . . . . . . 33
Sliding Door . . . . . . . . . . . . . . . . . . . 34
Rear Doors . . . . . . . . . . . . . . . . . . . . 35
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 36
Vehicle Alarm System . . . . . . . . . 36
Immobilizer . . . . . . . . . . . . . . . . . . . . 37
Immobilizer Operation . . . . . . . . . 37
Keys, Doors, and Windows 25
Keys and Locks
Keys
Warning
{
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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26 Keys, Doors, and Windows
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.
Warning
{
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be
(Continued)
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0 339.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0 349.
Remote Keyless Entry (RKE) System
See Radio Frequency Statement
0 345.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
.
Check the location. Other
vehicles or objects may be
blocking the signal.
Keys, Doors, and Windows 27
.
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.
If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry (RKE) System Operation
If equipped, the RKE transmitter
functions work up to 60 m (197 ft)
away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 0 27.
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28 Keys, Doors, and Windows
The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking has
occurred. See Vehicle
Personalization 0 120.
j : Press to unlock only the cargo
doors.
/ : If equipped, press Q and then
press and hold
With Remote Start, Without
Similar
Q : Press once to lock all doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
pressed again within five seconds.
See Vehicle Personalization 0 120.
Q is
K : Press to unlock the driver door.
K is pressed again within
If
five seconds, all remaining doors
unlock.
four seconds or until the turn signal
lamps flash to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start 0 29. To turn on or off, see
Vehicle Personalization 0 120.
L : Press and release to initiate
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
two seconds to sound the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
/ for at least
L for more than
when the ignition is turned on or
is pressed again. The ignition must
be off for the panic alarm to work.
If equipped with an RKE transmitter
and OnStar, refer to “Theft Alarm
Notification" in OnStar Security
0 351.
L
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.
Battery Replacement
Replace the battery if the DIC
displays REPLACE BATTERY IN
REMOTE KEY.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.
Twist the tool until the
transmitter is separated.
2. Remove the old battery. Do not
use a metal object.
3. Insert the new battery, positive
side facing down. Replace with
a CR2032 or equivalent
battery.
4. Snap the transmitter back
together.
Remote Vehicle Start
This vehicle may have a remote
start feature. This feature allows you
to start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
To replace the battery:
1. Separate the transmitter with a
flat, thin object, such as a flat
head screwdriver.
.
Carefully insert the tool into
the notch located along the
parting line of the
systems. See Climate Control
Systems 0 159.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view
Keys, Doors, and Windows 29
when doing so. Check local
regulations for any requirements on
remote starting of vehicles.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle may run out of fuel.
The RKE transmitter range may be
less while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 0 27.
/ : This button will be on the RKE
transmitter if the vehicle has remote
start.
To start the engine using the remote
start feature:
1. Press and release
transmitter.
2. Immediately press and hold
until the turn signal lamps
flash. If you cannot see the
lamps, press and hold
least four seconds.
Q on the
/
/ for at
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