Chevrolet Express 2019 Owner's Manual

Express
Owner’s Manual
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
Contents
Introduction .. . .. . . . . . . . . . . . . . . . . . 2
In Brief .. . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 25
Seats and Restraints . . . . . . . . . . . 43
Storage .. . . . . . . . . . . . . . . . . . . . . . . . 91
Instruments and Controls . . . . . . . 93
Lighting .. . . . . . . . . . . . . . . . . . . . . . 125
Infotainment System .. . . . . . . . . 132
Climate Controls .. . . . . . . . . . . . . 159
Driving and Operating . . . . . . . . . 165
Vehicle Care . . . . . . . . . . . . . . . . . . 228
Service and Maintenance . . . . . 317
Technical Data . . . . . . . . . . . . . . . . 331
Customer Information .. . . . . . . . 335
Reporting Safety Defects . . . . . . 345
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services .. . . . . . . . . . 357
Index . . . . . . . . . . . . . . . . . . . . 361
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
2 Introduction

Introduction

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, and EXPRESS are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada, substitute the name General Motors of Canada Companyfor Chevrolet Motor Division wherever it appears in this manual.
Litho in U.S.A. Part No. 84144864 A First Printing
This manual describes features that may or may not be on the vehicle because of optional equipment that was not purchased on the vehicle, model variants, country specifications, features/applications that may not be available in your region, or changes subsequent to the printing of this owners manual.
If the vehicle has the Duramax Diesel engine, see the Duramax diesel supplement for additional and specific information on this engine.
Refer to the purchase documentation relating to your specific vehicle to confirm the features.
Keep this manual in the vehicle for quick reference.
Canadian Vehicle Owners
A French language manual can be obtained from your dealer, at www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse suivante:
Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170 USA
Using this Manual
To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them.
©
2018 General Motors LLC. All Rights Reserved.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
Danger
{
Danger indicates a hazard with a high level of risk which will result in serious injury or death.
Warning
{
Warning indicates a hazard that could result in injury or death.
A circle with a slash through it is a safety symbol which means Do Not,” “Do not do this,or Do not let this happen.
Symbols
The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator.
M : Shown when the owners
Caution
Caution indicates a hazard that could result in property or vehicle damage.
manual has additional instructions or information.
* : Shown when the service
manual has additional instructions or information.
0 : Shown when there is more
information on another page see page.
Introduction 3
Vehicle Symbol Chart
Here are some additional symbols that may be found on the vehicle and what they mean. See the features in this manual for information.
u : Air Conditioning System G : Air Conditioning Refrigerant Oil 9 : Airbag Readiness Light
! : Antilock Brake System (ABS) $ : Brake System Warning Light
9 : Dispose of Used Components
Properly
P : Do Not Apply High Pressure
Water
B : Engine Coolant Temperature _ : Flame/Fire Prohibited H : Flammable [ : Forward Collision Alert R : Fuse Block Cover Lock
Location
+ : Fuses j : ISOFIX/LATCH System Child
Restraints
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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4 Introduction
Q : Keep Fuse Block Covers
Properly Installed
| : Lane Change Alert @ : Lane Departure Warning A : Lane Keep Assist
* : Malfunction Indicator Lamp : : Oil Pressure
X : Park Assist
~ : Pedestrian Ahead Indicator
O : Power
7 : Rear Cross Traffic Alert
I : Registered Technician
/ : Remote Vehicle Start
> : Seat Belt Reminders
I : Side Blind Zone Alert
h : Stop/Start
7 : Tire Pressure Monitor
d : Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a : Under Pressure V : Vehicle Ahead Indicator
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18

In Brief

Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . . 9
Seat Adjustment . . . . . . . . . . . . . . . 10
Seat Belts . . . . . . . . . . . . . . . . . . . . . . 11
Airbag On-Off Switch . . . . . . . . . . 11
Mirror Adjustment . . . . . . . . . . . . . . 12
Steering Wheel Adjustment . . . . 12
Interior Lighting . . . . . . . . . . . . . . . . 13
Exterior Lighting . . . . . . . . . . . . . . . 13
Windshield Wiper/Washer . . . . . . 14
Climate Controls . . . . . . . . . . . . . . . 15
Transmission . . . . . . . . . . . . . . . . . . 16
Steering Wheel Controls . . . . . . . 20
Cruise Control . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . 21
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 21
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . . . . 21
Rear Vision Camera (RVC) . . . . 21
Park Assist . . . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 22
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 22
Tire Pressure Monitor . . . . . . . . . . 23
Fuel (Gasoline) . . . . . . . . . . . . . . . . 23
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 23
E85 or FlexFuel . . . . . . . . . . . . . . . . 23
Engine Oil Life System . . . . . . . . 23
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 24
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 24
Vehicle Features
Infotainment System . . . . . . . . . . . 17
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 18
Satellite Radio . . . . . . . . . . . . . . . . . 19
Portable Audio Devices . . . . . . . . 19
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 19
In Brief 5
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
6 In Brief

Instrument Panel

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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1. Air Vents 0 164.
2. Driver Information Center (DIC) Buttons (Out of View). See
Driver Information Center (DIC)
0 114.
3. Turn Signal Lever. See Turn
and Lane-Change Signals 0 128.
Windshield Wiper/Washer 0 95.
4. Horn 0 95.
5. Hazard Warning Flashers 0 128.
6. Instrument Cluster 0 101.
7. Shift Lever. See Automatic
Transmission 0 185.
Manual Mode 0 188 (If
Equipped).
8. Climate Control Systems 0 159.
9. Infotainment 0 132.
10. Power Outlets 0 98.
11. USB Port (If Equipped). See Auxiliary Devices 0 146.
12. Power Outlet 110/120 Volt Alternating Current. See Power Outlets 0 98.
13. Rear Heating System 0 161 (If Equipped).
Lane Departure Warning (LDW) 0 204 (If Equipped).
Forward Collision Alert (FCA) System 0 201 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See Airbag On-Off Switch 0 67.
15. Traction Control/Electronic Stability Control 0 192.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul Mode 0 189.
17. Steering Wheel Controls 0 94 (If Equipped).
18. Steering Wheel Adjustment 0 94 (Out of View), (If Equipped).
19. Parking Brake Release. See Parking Brake 0 191.
20. Cruise Control 0 194 (If Equipped).
In Brief 7
Fast Idle System 0 180 (If Equipped).
21. Parking Brake 0 191.
22. Data Link Connector (DLC) (Out of View). See Malfunction Indicator Lamp 0 108.
23. Instrument Panel Illumination Control 0 129.
Dome Lamp Override. See Dome Lamps 0 129.
24. Exterior Lamp Controls 0 125.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
8 In Brief

Initial Drive Information

This section provides a brief overview about some of the important features that may or may not be on your specific vehicle.
For more detailed information, refer to each of the features which can be found later in this owners manual.
Remote Keyless Entry (RKE) System
If equipped, the Remote Keyless Entry (RKE) transmitter is used to remotely lock and unlock the doors from up to 60 m (197 ft) away from the vehicle.
RKE Transmitter with Remote
Start Shown
Q : Press to lock all doors.
Lock and unlock feedback can be personalized. See Vehicle Personalization 0 120.
K : Press to unlock the driver door.
Press
K again within five seconds
to unlock all remaining doors.
j : Press to unlock only the cargo
doors.
L : Press and release to locate
the vehicle. Press more than two seconds to sound the
L and hold for
panic alarm. Press cancel the panic alarm or turn the ignition on.
See Keys 0 25 and Remote Keyless Entry (RKE) System Operation 0 27.
L again to
Remote Vehicle Start
If equipped, the engine can be started from outside of the vehicle.
Starting the Vehicle
1. Press and release Q on the
RKE transmitter.
2. Immediately press and hold for at least four seconds or until the turn signal lamps flash.
Start the vehicle normally after entering.
When the vehicle starts, the parking lamps will turn on.
Remote start can be extended.
/
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Canceling a Remote Start
To cancel a remote start, do one of the following:
.
Press and hold parking lamps turn off.
.
Turn on the hazard warning flashers.
.
Turn the vehicle on and then off.
See Remote Vehicle Start 0 29.
/ until the
Door Locks
Manual Door Locks
Lock and unlock the door from the outside using the key or the Remote Keyless Entry (RKE) transmitter, if equipped. From the inside, slide the manual lever on the door up or down.
See Door Locks 0 30.
Power Door Locks
In Brief 9
Windows
Manual Windows
Turn the hand crank on each door to raise or lower the side door windows.
See Manual Windows 0 40.
Power Windows
If equipped, press T to lock or unlock the doors.
See Power Door Locks 0 31.
If equipped, power windows work when the ignition is on, in ACC/ ACCESSORY, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) 0 180.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
10 In Brief
Using the window switch, press to open or pull to close the window.
The windows may be temporarily disabled if they are used repeatedly within a short time.
See Power Windows 0 40.
Seat Adjustment
Manual Seats
To adjust the manual seat:
1. Lift the bar under the front edge of the seat cushion to unlock the seat.
2. Slide the seat to the desired position and release the bar.
3. Try to move the seat back and forth to be sure the seat is locked in place.
See Seat Adjustment 0 44.
Power Seats
To adjust a power seat, if available, use the controls on the front of the seat:
.
Adjust the seat by moving the center knob up, down, right, or left.
.
Raise and lower the front or rear of the seat cushion by moving the right or left lever up or down.
See Power Seat Adjustment 0 44.
Reclining Seatbacks
To recline the seatback:
1. Lift the lever on the inboard side of the seat.
2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.
3. Push and pull on the seatback to make sure it is locked.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
To return the seatback to the upright position:
1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.
2. Push and pull on the seatback to make sure it is locked.
See Reclining Seatbacks 0 45.
Refer to the following sections for important information on how to use seat belts properly:
.
Seat Belts 0 50
.
How to Wear Seat Belts Properly 0 51
.
Lap-Shoulder Belt 0 53
.
Lower Anchors and Tethers for Children (LATCH System) 0 79
In Brief 11
Seat Belts
Airbag On-Off Switch
If the instrument panel has one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the front outboard passenger airbag.
United States
Canada and Mexico
To operate the airbag on-off switch, use the vehicle key.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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12 In Brief
See Airbag On-Off Switch 0 67 for important information.
Mirror Adjustment
Exterior Mirrors
Vehicles with manual outside mirrors can be adjusted by moving the mirror up and down or left and right so you can see a little of the side of the vehicle, and a clear view of objects behind you.
If equipped with power mirrors, select each mirror by turning the knob clockwise for the passenger side mirror or counterclockwise for
the driver side mirror. Adjust the mirror angle by moving the knob in the desired direction.
Keep the selector switch in the center position when not adjusting either outside mirror.
If equipped, towing mirrors can be adjusted manually for a clear view of the objects behind you.
Manually fold the mirrors inward to prevent damage when going through an automatic car wash. To fold, pull the mirror toward the vehicle. Push the mirror outward to return it to the original position.
Interior Mirror
Adjust the rearview mirror for a clear view of the area behind your vehicle.
Push the tab forward for daytime use and pull it rearward for nighttime use to avoid glare of the headlamps from behind.
See Manual Rearview Mirror 0 39.
Steering Wheel Adjustment
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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If equipped with a tilt steering wheel, the lever is on the left side of the steering column.
To adjust the steering wheel:
1. Pull the lever to move the steering wheel up or down into a comfortable position.
2. Release the lever to lock the steering wheel in place.
See Steering Wheel Adjustment 0 94.
Interior Lighting
Dome Lamps
The dome lamps come on when any door is opened. They turn off after all the doors are closed.
The instrument panel brightness knob extends when
To manually turn on the dome lamps, press
clockwise to the farthest position. In this position, the dome lamps remain on whether a door is opened or closed.
D then turn the knob
E DOME OFF : This button is
located above the instrument panel brightness knob.
Press the button in and the dome lamps remain off when a door is opened. Press the button again so that the dome lamps come on when a door is opened.
D is pressed.
In Brief 13
Reading Lamps
If equipped with reading lamps, press the button located next to each lamp to turn it on or off.
The vehicle may also have reading lamps in other locations. The lamps cannot be adjusted.
For more information on interior lighting, see:
.
Instrument Panel Illumination Control 0 129.
.
Entry/Exit Lighting 0 130.
Exterior Lighting
The exterior lamp control is on the instrument panel to the left of the steering wheel.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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14 In Brief
O : Briefly turn the control to this
position to turn the automatic headlamps and Daytime Running Lamps (DRL) off or back on.
For vehicles first sold in Canada, the off position only works for vehicles that are shifted into the P (Park) position.
AUTO : Automatically turns the exterior lamps on and off, depending on outside lighting.
; : Turns on the parking lamps
including all lamps, except the headlamps.
2 : Turns on the headlamps
together with the parking lamps and instrument panel lights.
See:
.
Exterior Lamp Controls 0 125
.
Daytime Running Lamps (DRL) 0 127
.
Automatic Headlamp System 0 127
Windshield Wiper/Washer
The lever is on the left side of the steering column.
8 : Use for a single wiping cycle. 6 : Use to adjust the delay time
between wipes. Turn the band up or down for more frequent wipes or less frequent wipes.
d : Fast wipes. a : Slow wipes. 9 : Use to turn the wipers off. L : Push the paddle on top of the
turn signal lever to spray washer fluid on the windshield.
See Windshield Wiper/Washer 0 95.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
Climate Controls
The vehicle's heating, cooling, and ventilation can be controlled with these systems.
Vehicles without Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
In Brief 15
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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16 In Brief
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger
See Climate Control Systems 0 159. See Rear Heating System 0 161, if equipped or Rear Climate Control System 0 161, if equipped.
Transmission
Range Selection Mode
If equipped, Range Selection Mode helps control the vehicle's transmission and vehicle speed while driving downhill or towing a trailer by letting you select a desired range of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/buttons on the shift lever, to select the desired range of gears for current driving conditions.
When M (Manual Mode) is selected, the transmission will downshift and a number displays in the Driver Information Center (DIC) next to the M indicating the current gear.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode 0 189.
While using Range Selection Mode, cruise control and the Tow/Haul Mode can be used. See Manual Mode 0 188.
In Brief 17

Vehicle Features

Infotainment System
If the vehicle has a base radio it is included in this manual. See the separate infotainment manual for information on the connected radios, audio players, phone, navigation system, and voice or speech recognition. There is also information on settings and downloadable applications (if equipped).
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
18 In Brief
Radio(s)
Radio with CD/MP3
O : Press to turn the system on and
off. Turn to increase or decrease the volume.
BAND : Press to choose between FM1, FM2, AM, and SiriusXM, if equipped.
f : Turn to select radio stations.
© SEEK or ¨ SEEK : Seek or scan
stations.
4 : Press to switch the display
between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current
FM-RDS station or MP3 song. A choice of additional information such as Channel, Song, Artist, and CAT (category) can display. Continue pressing to highlight the desired tab, or press the softkey under any one of the tabs and the information about that tab displays.
For more information about these and other radio features, see Infotainment 0 132.
Storing a Favorite Station
Depending on which radio the vehicle has, radio stations are stored as either favorites or presets.
For vehicles with a FAV button, a maximum of 36 stations can be stored as favorites using the six softkeys below the radio station frequency tabs and by using the radio FAV button. Press FAV to go through up to six pages of favorites, each having six favorite stations available per page. Each page of favorites can contain any combination of AM stations, FM stations, and XM channels.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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For more information on storing a favorite station, see Operation 0 136.
Setting the Clock
1. With the radio on, press H and
the HR, MIN, MM, DD, and YYYY (hour, minute, month, day, and year) display.
2. Press the softkey under any one of the tabs to be changed.
3. Press
For more information on setting the clock, see Clock 0 98.
© SEEK or ¨ SEEK, s
REV or \ FWD, or turn f
clockwise or counterclockwise to increase or decrease the time or date.
Satellite Radio
SiriusXM is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces. SiriusXM satellite radio has a wide variety of programming and commercial-free music, coast to coast, and in digital-quality sound.
A fee is required to receive the SiriusXM service.
For more information, refer to:
.
www.siriusxm.com or call 1-888-601-6296 (U.S.)
.
www.siriusxm.ca or call 1-877-438-9677 (Canada)
See Satellite Radio 0 139.
Portable Audio Devices
This vehicle may have an auxiliary input on the center stack and a USB port on the instrument panel. External devices such as an iPod, laptop computer, MP3 player, or USB storage device can be connected to the auxiliary port using a 3.5 mm (1/8 in) input cable or the USB port depending on the audio system.
See "Using the Auxiliary Input Jack" and "Using the USB Port" in Auxiliary Devices 0 146.
In Brief 19
Bluetooth
If equipped with a Bluetooth system, it allows users with a Bluetooth-enabled cell phone to make and receive hands-free calls using the vehicles audio system and controls.
The Bluetooth-enabled cell phone must be paired with the Bluetooth system before it can be used in the vehicle. Not all phones will support all functions. For more information, see www.gm.com/bluetooth and Bluetooth 0 151.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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20 In Brief
Steering Wheel Controls
If equipped with audio steering wheel controls, some audio controls can be adjusted at the steering wheel.
w : Press to go to the next favorite
radio station, track on a CD, or folder on an iPod or USB device.
c / x : Press to go to the
previous favorite radio station, track on a CD, or folder on an iPod or USB device. Also press to reject an incoming call or end a current call.
b / g : Press to silence the vehicle
speakers only. Press again to turn the sound on. Press and hold longer than two seconds to interact with OnStar or Bluetooth systems, if equipped.
e : Press to increase volume.
+
e : Press to decrease volume.
SRCE : Press to switch between the radio and CD, and for equipped vehicles, the front auxiliary.
¨ : Press to seek to the next radio
station, the next track while sourced to the CD, or to select tracks and folders on an iPod or USB device.
See Steering Wheel Controls 0 94.
Cruise Control
I : If equipped, press to turn
cruise control on or off. The white indicator comes on in the instrument cluster when cruise control is turned on.
+RES : If there is a set speed in memory, press briefly to resume to a previously set speed, or press and hold to accelerate. If cruise control is already active, use to increase vehicle speed.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SET: Press briefly to set the speed and activate cruise control, or press and hold to decelerate. If cruise control is already active, use to decrease vehicle speed.
[ : Press to disengage cruise
control without erasing the set speed from memory.
See Cruise Control 0 194, if equipped.
Forward Collision Alert (FCA) System
If equipped, FCA may help avoid or reduce the harm caused by front-end crashes. FCA provides a
green indicator, is detected ahead. This indicator displays amber if you follow a vehicle much too closely. When approaching a vehicle ahead too quickly, FCA provides a red flashing alert on the windshield and rapidly beeps.
See Forward Collision Alert (FCA) System 0 201.
V, when a vehicle
Lane Departure Warning (LDW)
If equipped, LDW may help avoid unintentional lane departures at speeds of 56 km/h (35 mph) or greater. LDW uses a camera sensor to detect the lane markings. The
LDW light, marking is detected. If the vehicle departs the lane without using a turn signal in that direction, the light will change to amber and flash. In addition, beeps will sound.
See Lane Departure Warning (LDW) 0 204.
@, is green if a lane
Side Blind Zone Alert (SBZA)
If equipped, SBZA will detect moving vehicles in the next lane over in the vehicle's side blind zone area. When this happens, the SBZA display will light up in the corresponding outside side mirror and will flash if the turn signal is on.
See Side Blind Zone Alert (SBZA) 0 202.
In Brief 21
Rear Vision Camera (RVC)
If equipped, the RVC displays a view of the area behind the vehicle when the vehicle is shifted into R (Reverse).
To clean the camera lens, rinse it with water and wipe it with a soft cloth.
See Rear Vision Camera (RVC) 0 198.
Park Assist
If equipped, Rear Park Assist (RPA) uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). It operates at speeds less than 8 km/h (5 mph) and uses audible beeps to provide distance and system information.
Keep the sensors on the vehicle's rear bumper clean to ensure proper operation.
See Park Assist 0 199.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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22 In Brief
Power Outlets
The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or an MP3 player.
The vehicle may have two accessory power outlets on the instrument panel.
Remove the cover to access and replace when not in use.
See Power Outlets 0 98.

Performance and Maintenance

Traction Control/ Electronic Stability Control
The vehicle has a Traction Control System (TCS) that limits wheel spin and the StabiliTrak/Electronic Stability Control (ESC) system that assists with directional control of the vehicle in difficult driving conditions. Both systems turn on automatically every time the vehicle is started.
.
To turn off TCS, press and release
Driver Information Center (DIC) message will display.
.
To turn off both TCS and StabiliTrak/ESC, press and hold
g. The appropriate
g until the StabiliTrak/ESC OFF
light
Y illuminates and the
appropriate DIC messages display.
.
Press and release turn on both systems.
StabiliTrak will automatically turn back on if the vehicle exceeds 32 km/h (20 mph). TCS will remain
off until is cycled off then on.
See Traction Control/Electronic Stability Control 0 192.
g is pressed or the ignition
g again to
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Tire Pressure Monitor
This vehicle may have a Tire Pressure Monitor System (TPMS).
tire pressures are getting low and the tires need to be inflated to the proper pressure.
The TPMS does not replace normal monthly tire maintenance. Maintain the correct tire pressures.
See Tire Pressure Monitor System 0 279.
Fuel (Gasoline)
The low tire pressure warning light alerts to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading Information label. See Vehicle Load Limits 0 172. The warning light will remain on until the tire pressure is corrected.
The low tire pressure warning light may come on in cool weather when the vehicle is first started, and then turn off as the vehicle is driven. This may be an early indicator that the
Regular Unleaded Fuel
Use only Regular 87 octane (R+M)/2 or higher unleaded gasoline in your vehicle. TOP TIER Detergent Gasoline is recommended. Do not use gasoline with an octane rating lower as it will result in reduced performance and lower fuel economy. See Recommended Fuel 0 206.
In Brief 23
Fuel (Diesel)
For diesel vehicles, do not use gasoline. See Fuel for Diesel Enginesin the Duramax diesel supplement.
E85 or FlexFuel
FlexFuel Possible
Certain models are compatible with E85 fuel. See E85 or FlexFuel 0 207.
Engine Oil Life System
The engine oil life system calculates engine oil life based on vehicle use and displays the CHANGE ENGINE OIL SOON message when it is time to change the engine oil and filter. The oil life system should be reset to 100% only following an oil change.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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24 In Brief
Resetting the Oil Life System
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
0 114.
2. Press and hold while the Oil Life display is active. The oil life will change to 100%.
The oil life system can also be reset as follows:
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
0 114.
2. Fully press and release the accelerator pedal three times within five seconds. If the display shows 100%, the system is reset.
See Engine Oil Life System 0 237.
V on the DIC
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible:
.
Set the climate controls to the desired temperature after the engine is started, or turn them off when not required.
.
Avoid fast starts and accelerate smoothly.
.
Brake gradually and avoid abrupt stops.
.
Avoid idling the engine for long periods of time.
.
When road and weather conditions are appropriate, use cruise control.
.
Always follow posted speed limits or drive more slowly when conditions require.
.
Keep vehicle tires properly inflated.
.
Combine several trips into a single trip.
.
Replace the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the size.
.
Follow recommended scheduled maintenance.
Roadside Assistance Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only): 1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are automatically enrolled in the Roadside Assistance Program.
See Roadside Assistance Program 0 339.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18

Keys, Doors, and Windows

Keys and Locks

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . 29
Door Locks . . . . . . . . . . . . . . . . . . . . 30
Power Door Locks . . . . . . . . . . . . . 31
Cargo Door Relocking . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . 32
Automatic Door Locks . . . . . . . . . 32
Lockout Protection . . . . . . . . . . . . . 32
Safety Locks . . . . . . . . . . . . . . . . . . . 32
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 38
Manual Mirrors . . . . . . . . . . . . . . . . . 38
Trailer-Tow Mirrors . . . . . . . . . . . . . 38
Power Mirrors . . . . . . . . . . . . . . . . . . 39
Folding Mirrors . . . . . . . . . . . . . . . . . 39
Heated Mirrors . . . . . . . . . . . . . . . . . 39
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 39
Manual Rearview Mirror . . . . . . . . 39
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Manual Windows . . . . . . . . . . . . . . 40
Power Windows . . . . . . . . . . . . . . . 40
Swing-Out Windows . . . . . . . . . . . 41
Enhanced Technology Glass . . . 41
Rear Windows . . . . . . . . . . . . . . . . . 42
Sun Visors . . . . . . . . . . . . . . . . . . . . . 42
Doors
Side Door (60/40
Swing-Out) . . . . . . . . . . . . . . . . . . . 33
Sliding Door . . . . . . . . . . . . . . . . . . . 34
Rear Doors . . . . . . . . . . . . . . . . . . . . 35
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 36
Vehicle Alarm System . . . . . . . . . 36
Immobilizer . . . . . . . . . . . . . . . . . . . . 37
Immobilizer Operation . . . . . . . . . 37
Keys, Doors, and Windows 25
Keys and Locks
Keys
Warning
{
Leaving children in a vehicle with the ignition key is dangerous and children or others could be seriously injured or killed. They could operate the power windows or other controls or make the vehicle move. The windows will function with the keys in the ignition, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with the ignition key.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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26 Keys, Doors, and Windows
Warning (Continued)
impacted, and airbags may not deploy. To reduce the risk of unintentional rotation of the ignition key, do not change the way the ignition key and Remote Keyless Entry (RKE) transmitter, if equipped, are connected to the provided key rings.
reduce the risk of unintentionally moving the key out of the RUN position. Do not add any additional items to the ring attached to the ignition key. Attach additional items only to the second ring, and limit added items to a few essential keys or small, light items no larger than an RKE transmitter.
Warning
{
If the key is unintentionally rotated while the vehicle is running, the ignition could be moved out of the RUN position. This could be caused by heavy items hanging from the key ring, or by large or long items attached to the key ring that could be contacted by the driver or steering wheel. If the ignition moves out of the RUN position, the engine will shut off, braking and steering power assist may be
(Continued)
The ignition key and key rings, and RKE transmitter, if equipped, are designed to work together as a system to reduce the risk of unintentionally moving the key out of the RUN position. The ignition key has a small hole to allow attachment of the provided key ring. It is important that any replacement ignition keys have a small hole. See your dealer if a replacement key is required.
The combination and size of the rings that came with your keys were specifically selected for your vehicle. The rings are connected to the key like two links of a chain to
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
Interference from radio-frequency identification (RFID) tags may prevent the key from starting the vehicle. Keep RFID tags away from the key when starting the vehicle.
The key is used for the ignition and all door locks.
The key has a bar-coded key tag that the dealer or qualified locksmith can use to make new keys. Store this information in a safe place, not in the vehicle.
See your dealer if a replacement key or additional key is needed.
If it becomes difficult to turn a key, inspect the key blade for debris. Periodically clean with a brush or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0 339.
With an active OnStar or connected service plan, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview 0 349.
Remote Keyless Entry (RKE) System
See Radio Frequency Statement 0 345.
If there is a decrease in the Remote Keyless Entry (RKE) operating range:
.
Check the distance. The transmitter may be too far from the vehicle.
.
Check the location. Other vehicles or objects may be blocking the signal.
Keys, Doors, and Windows 27
.
Check the transmitter's battery. See Battery Replacementlater in this section.
.
If the transmitter is still not working correctly, see your dealer or a qualified technician for service.
Remote Keyless Entry (RKE) System Operation
If equipped, the RKE transmitter functions work up to 60 m (197 ft) away from the vehicle.
Other conditions can affect the performance of the transmitter. See
Remote Keyless Entry (RKE) System 0 27.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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28 Keys, Doors, and Windows
The interior lamps come on and stay on for 20 seconds or until the ignition is turned on. If enabled through the DIC, the parking lamps flash twice to indicate unlocking has occurred. See Vehicle Personalization 0 120.
j : Press to unlock only the cargo
doors.
/ : If equipped, press Q and then
press and hold
With Remote Start, Without
Similar
Q : Press once to lock all doors.
If enabled through the Driver Information Center (DIC), the parking lamps flash once to indicate locking has occurred.
The horn may chirp when pressed again within five seconds. See Vehicle Personalization 0 120.
Q is
K : Press to unlock the driver door.
K is pressed again within
If five seconds, all remaining doors unlock.
four seconds or until the turn signal lamps flash to start the engine from outside the vehicle using the RKE transmitter. See Remote Vehicle
Start 0 29. To turn on or off, see Vehicle Personalization 0 120.
L : Press and release to initiate
vehicle locator. The turn signal lamps flash and the horn sounds three times.
Press and hold two seconds to sound the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off
/ for at least
L for more than
when the ignition is turned on or is pressed again. The ignition must be off for the panic alarm to work.
If equipped with an RKE transmitter and OnStar, refer to Theft Alarm Notification" in OnStar Security 0 351.
L
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. When the replacement transmitter is programmed to the vehicle, all remaining transmitters must also be programmed. Any lost or stolen transmitters no longer work once the new transmitter is programmed. Each vehicle can have up to four transmitters programmed to it.
Battery Replacement
Replace the battery if the DIC displays REPLACE BATTERY IN REMOTE KEY.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 6/18/18
Caution
When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.
transmitter. Do not insert the tool too far. Stop as soon as resistance is felt.
.
Twist the tool until the transmitter is separated.
2. Remove the old battery. Do not use a metal object.
3. Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote start feature. This feature allows you to start the engine from outside the vehicle. It may also start the vehicle's heating or air conditioning
To replace the battery:
1. Separate the transmitter with a flat, thin object, such as a flat head screwdriver.
.
Carefully insert the tool into the notch located along the parting line of the
systems. See Climate Control Systems 0 159.
Laws in some local communities may restrict the use of remote starters. For example, some laws may require a person using remote start to have the vehicle in view
Keys, Doors, and Windows 29
when doing so. Check local regulations for any requirements on remote starting of vehicles.
Do not use the remote start feature if the vehicle is low on fuel. The vehicle may run out of fuel.
The RKE transmitter range may be less while the vehicle is running.
Other conditions can affect the performance of the transmitter. See
Remote Keyless Entry (RKE) System 0 27.
/ : This button will be on the RKE
transmitter if the vehicle has remote start.
To start the engine using the remote start feature:
1. Press and release transmitter.
2. Immediately press and hold until the turn signal lamps flash. If you cannot see the
lamps, press and hold least four seconds.
Q on the
/
/ for at
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