Chevrolet Express 2013 Owner's Manual

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Chevrolet Express Owner Manual - 2013 - CRC - 10/9/12
2013 Chevrolet Express Owner Manual M
In Brief . . . . . . . . . .. . . . . . . . . . .. . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . .1-4
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and
Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . .2-1
Doors . . . . . . . . . . . . . .. . . . . . . . . . . . 2-8
Vehicle Security. . . . . . . . . . . . . .2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . ... .2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Seats and Restraints . . . . . . . . . 3-1
Front Seats . . . . . . . .. . . . . . . . .. . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . ..3-17
Child Restraints . . . . . . . . . . . . . . 3-35
Storage . . . . . . . . . . . . . .. . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Information Displays . . . . . . . .. . 5-26
Vehicle Messages.. . . . . . . . . . . 5-32
Vehicle Personalization.. . . . . . 5-41
Lighting . . . . . . . . . . . .. . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . .. . . . . . .. . 6-5
Lighting Features . . . . . . . . . . . . . . 6-7
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . .. . . . . . . . . . 7-1
Radio . . . . . . . . . . ... . . . . . . . . . . . ..7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . .. . . . . . . . . .. . . . 7-22
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents.. . . . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . .9-23
Drive Systems . . . . . . . . . . .. . . . . 9-30
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . .9-32
Cruise Control . . . . . . . .. . . . . . . . 9-34
Object Detection Systems . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . .9-47
Conversions and Add-Ons . . . 9-58
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Vehicle Care . . . . . .. . . . . . . . .. . 10-1
General Information . . . . . . . . . .10-2
Vehicle Checks.. . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-34
Bulb Replacement . . . . . . . . . . 10-34
Electrical System . . . . . . . . . . . . 10-40
Wheels and Tires . . . . . . . . . . . 10-47
Jump Starting . . . . . . . . . . . . . . . 10-83
Towing . . . . . .. . . . . . . . . . . . . . . .10-86
Appearance Care . . . . . . . . . . .10-89
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . .11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Technical Data . . . . . . ......... 12-1
Customer Information . . . . . . . 13-1
Additional Maintenance
and Care . . . . . . . . .. . . . . . . . . . . 11-8
Recommended Fluids . . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Vehicle Identification.. . . . . . . . 12-1
Vehicle Data. . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . .. . . . . . . . . . . . . . . . . 13-20
OnStar . . . . . . . . . . . . . . .. . . . . . . . 14-1
OnStar Overview.. . . . . . . . . . . . 14-1
OnStar Services . . . . . . . .. . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . ... . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
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Introduction iii

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, and EXPRESS are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors.
This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual.
Litho in U.S.A. Part No. 20987872 B Second Printing
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name General
Motors of Canada Limitedfor
Chevrolet Motor Division wherever it
appears in this manual.
If the vehicle has the Duramax
®
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Keep this manual in the vehicle for
quick reference.
©
2012 General Motors LLC. All Rights Reserved.

Canadian Vehicle Owners

Propriétaires Canadiens
A French language manual can be obtained from your dealer, at www.helminc.com, or from:
On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse savant:
Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170
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iv Introduction

Using this Manual

To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.

Danger, Warnings, and Cautions

Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them.
Danger indicates a hazard with a high level of risk which will result in serious injury or death.
Warning or Caution indicates a hazard that could result in injury or death.
Notice: This means there is something that could result in property or vehicle damage. This would not be covered by the vehicle's warranty.
A circle with a slash through it is a safety symbol which means Do Not,” “Do not do this,or Do not let this happen.
WARNING
{
These mean there is something that could hurt you or other people.

Symbols

The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator.
M : This symbol is shown when
you need to see the owner manual for additional instructions or information.
* : This symbol is shown when
you need to see a service manual for additional instructions or information.
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Introduction v
Vehicle Symbol Chart
Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index.
9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls
or OnStar
®
J : Brake System Warning
Light
" : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps
. : Fuel Gauge
+ : Fuses
3 : Headlamp High/Low-Beam
Changer
i : Top Tether Anchors for Child
Restraints
* : Malfunction Indicator Lamp
: : Oil Pressure
} : Power
/ : Remote Vehicle Start
> : Safety Belt Reminders
7 : Tire Pressure Monitor
_ : Tow/Haul Mode
d : Traction Control/StabiliTrak
®
M : Windshield Washer Fluid
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vi Introduction
2 NOTES
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In Brief 1-1

In Brief

Instrument Panel
Instrument Panel . . . . . . .. . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)
System . . . . . . .. . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . .. 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . .. . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer .... 1-12
Climate Controls . . . . . .. . . . . . . 1-12
Vehicle Features
Radio(s) . . . . . .. . . . . . . . . . . . . . . 1-14
Satellite Radio . . . . . . . . . . . . . . . 1-15
Portable Audio Devices . . . . . . 1-15
Bluetooth
Steering Wheel Controls . . . . . 1-16
Cruise Control . . . . . . . . . . . . . . . 1-17
Navigation System . . . . . . . .. . . 1-17
Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-17
Ultrasonic Parking Assist . . . . 1-17
Power Outlets . . . . . . . . . . . . . . . 1-18
®
. . . . . . . . . . . . . . . . . . . 1-16
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-19
Engine Oil Life System . . . . . . 1-19
Fuel E85 (85% Ethanol) . . . . . 1-19
Driving for Better Fuel
Economy .... . . . . . . . . . . . . . . . 1-19
Roadside Assistance
Program . . . . . . . . . . .... . . . . . . 1-20
®
OnStar
. . . . . . . . . . . . . . . . . . . . . 1-20
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1-2 In Brief

Instrument Panel

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In Brief 1-3
1. Air Vents on page 86.
2. Driver Information Center (DIC) Buttons. See Driver Information Center (DIC) on page 526.
3. Turn and Lane-Change Lever. See Turn and Lane-Change
Signals on page 65.
Windshield Wiper/Washer on page 54.
4. Hazard Warning Flashers on page 64 (Out of View).
5. Instrument Cluster on page 510.
6. Shift Lever. See Starting the
Engine on page 917.
Manual Mode on page 928
(If Equipped).
7. Climate Control Systems on page 81.
8. Infotainment on page 71.
9. Exterior Lamp Controls on page 61.
10. Instrument Panel Illumination Control on page 65.
Dome Lamp Override. See Dome Lamps on page 66.
11. Cruise Control on page 934 (If Equipped).
Fast Idle System (If Equipped). See the Duramax diesel supplement.
12. Steering Wheel Adjustment on page 52 (If Equipped).
13. Data Link Connector (DLC) (Out of View). See Malfunction Indicator Lamp on page 519.
14. Horn on page 53.
15. Steering Wheel Controls on page 52 (If Equipped).
16. Tow/Haul Mode Button. See
Tow/Haul Modeunder Towing Equipment on page 955.
17. Power Outlets on page 57.
18. StabiliTrak
®
System on
page 932 (If Equipped).
19. Passenger Airbag On-Off Switch (If Equipped). See
Airbag On-Off Switch on page 325.
20. Front Storage on page 41 (If Equipped).
21. Passenger Airbag Status
Indicator on page 518
(If Equipped).
®
OnStar
System Button (If Equipped). See OnStar Overview on page 141.
22. Rear Heating System on page 83 (If Equipped).
23. USB Port (If Equipped). See Auxiliary Devices on page 717.
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1-4 In Brief

Initial Drive Information

This section provides a brief overview about some of the important features that may or may not be on your specific vehicle.
For more detailed information, refer to each of the features which can be found later in this owner manual.

Remote Keyless Entry (RKE) System

If equipped, the RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 ft) away from the vehicle.
Q : Press to lock all doors.
Lock and unlock feedback can be personalized. See Vehicle Personalization on page 541.
K : Press to unlock the driver door.
Press to unlock all remaining doors.
j : Press to unlock only the cargo
doors.
RKE Transmitter with Remote
Start Shown
K again within five seconds
L : Press and release to locate
the vehicle. Press more than two seconds to sound the
panic alarm. Press cancel the panic alarm.
See Keys on page 21 and Remote
Keyless Entry (RKE) System Operation on page 22.
L and hold for
L again to

Remote Vehicle Start

With this feature the engine can be started from outside of the vehicle.
Starting the Vehicle
1. Aim the RKE transmitter at the vehicle.
2. Press and release
3. Immediately after completing Step 2, press and hold
four seconds or until the turn signal lamps flash.
Q.
/ for
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In Brief 1-5
When the vehicle starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on.
The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once.
Canceling a Remote Start
To cancel a remote start, do one of the following:
.
Aim the RKE transmitter at the vehicle and press and hold
until the parking lamps turn off.
.
Turn on the hazard warning flashers.
.
Turn the vehicle on and then back off.
See Remote Vehicle Start on page 24.
/

Door Locks

Manual Door Locks
Lock and unlock the door from the outside using the key or the Remote Keyless Entry (RKE) transmitter, if available. From the inside, slide the manual lever on the door up or down.
See Door Locks on page 26.
Power Door Locks
On vehicles with power door locks, the switches are located on the doors.
T : Press to lock and unlock the
doors.
See Power Door Locks on page 27.
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1-6 In Brief

Windows

Manual Windows
Operate the manual windows by turning the hand crank on each door to raise or lower the side door windows.
See Manual Windows on page 215.
Power Windows
If the vehicle has power windows, the controls are on the front doors. The driver door also has a control to operate the front passenger window.
Press or pull up on the switch to lower or raise the window.
Express-Down
The driver window switch also has an express-down feature that allows the window to be lowered without holding the switch. Press fully and release the window switch marked AUTO to activate the express-down mode. This mode can be canceled at any time by pulling up on the switch. To open the window part way, lightly tap the switch until the window is at the desired position.
See Power Windows on page 215.

Seat Adjustment

Manual Seats
To adjust a manual seat:
1. Lift the bar to unlock the seat.
2. Slide the seat to the desired position and release the bar.
3. Try to move the seat back and forth to be sure the seat is locked in place.
See Seat Adjustment on page 32.
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Power Seats
To adjust a power seat, if available, use the controls on the front of the seat:
.
Adjust the seat by moving the center knob up, down, right, or left.
.
Raise and lower the front or rear of the seat cushion by moving the right or left lever up or down.
See Power Seat Adjustment on page 33.
Reclining Seatbacks
To recline the seatback:
1. Lift the lever on the inboard side of the seat.
In Brief 1-7
2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright position:
1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.
2. Push and pull on the seatback to make sure it is locked.
See Reclining Seatbacks on page 33.
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1-8 In Brief

Safety Belts

Airbag On-Off Switch

If the instrument panel has one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the right front passenger airbag.
Refer to the following sections for important information on how to use safety belts properly.
.
Safety Belts on page 38.
.
How to Wear Safety Belts Properly on page 310.
.
Lap-Shoulder Belt on page 311.
.
Lower Anchors and Tethers for Children (LATCH System) on page 343.
United States
Canada and Mexico
To operate the airbag onoff switch, use the vehicle key.
See Airbag On-Off Switch on page 325 for important information.

Passenger Sensing System

The passenger sensing system, if equipped, will turn off the right front passenger frontal airbag under certain conditions. The driver airbag and roofrail airbags, if equipped, are not affected by this.
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In Brief 1-9
If the vehicle has a passenger sensing system, the passenger airbag status indicator will be visible on the instrument panel when the vehicle is started.
United States
Canada and Mexico
See Passenger Sensing System on page 328 for important information.

Mirror Adjustment

Exterior Mirrors
Vehicles with outside manual mirrors can be adjusted by moving the mirror up and down or left to right so you can see a little of the side of the vehicle, and have a clear view of objects behind you.
Select each mirror by turning the knob clockwise for the passenger side mirror or counterclockwise for the driver side mirror. Adjust the mirror angle by moving the knob in the desired direction.
Keep the selector switch in the center position when not adjusting either outside mirror.
Vehicles with towing mirrors can be adjusted manually for a clear view of the objects behind you.
Manually fold the mirrors inward to prevent damage when going through an automatic car wash. To fold, pull the mirror toward the vehicle. Push the mirror outward, to return it to the original position.
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1-10 In Brief
Interior Mirror
To adjust the inside rearview mirror, hold the rearview mirror in the center and move it to view the area behind the vehicle.
For vehicles with a manual rearview mirror, push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind.
See Manual Rearview Mirror on page 214.

Steering Wheel Adjustment

For vehicles with a tilt steering wheel, the lever is located on the left side of the steering column.
To adjust the steering wheel:
1. Pull the lever to move the
2. Release the lever to lock the
See Steering Wheel Adjustment on page 52.
steering wheel up or down into a comfortable position.
steering wheel in place.

Interior Lighting

Dome Lamps
The dome lamps come on when any door is opened. They turn off after all the doors are closed.
The instrument panel brightness knob extends when
To manually turn on the dome lamps, press
clockwise to the farthest position. In this position, the dome lamps remain on whether a door is opened or closed.
D is pressed.
D then turn the knob
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In Brief 1-11
E DOME OFF: This button is
located above the instrument panel brightness knob.
Press the button in and the dome lamps remain off when a door is opened. Press the button again so that the dome lamps come on when a door is opened.
Reading Lamps
For vehicles with reading lamps, press the button located next to each lamp to turn it on or off.
The vehicle may also have reading lamps in other locations. The lamps cannot be adjusted.
For more information on interior lighting, see:
.
Instrument Panel Illumination Control on page 65.
.
Entry/Exit Lighting on page 67.

Exterior Lighting

The exterior lamp control is on the instrument panel to the left of the steering wheel.
O : Briefly turn the control to this
position to turn the automatic headlamps and Daytime Running Lamps (DRL) off or back on.
For vehicles first sold in Canada, the off position only works for vehicles that are shifted into the P (Park) position.
AUTO: Automatically turns on the headlamps, parking lamps, taillamps, instrument panel lights, and license plate lamps.
; : Turns on the parking lamps,
taillamps, instrument panel lights, and license plate lamps.
2 : Turns on the headlamps,
parking lamps, taillamps, instrument panel lights, and license plate lamps.
See:
.
Exterior Lamp Controls on page 61
.
Daytime Running Lamps (DRL) on page 63
.
Automatic Headlamp System on page 63
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1-12 In Brief

Windshield Wiper/Washer

The lever is located on the left side of the steering column.

Climate Controls

The vehicle's heating, cooling, and ventilation can be controlled with these systems.
8 : Use for a single wiping cycle. 6 : Use to adjust the delay time
between wipes. Turn the band up or down for more frequent wipes or less frequent wipes.
d : Slow wipes. a : Fast wipes. 9 : Use to turn the wipers off. L : Push the paddle on top of the
multifunction lever to spray washer fluid on the windshield.
See Windshield Wiper/Washer on page 54.
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
Vehicles without Air Conditioning
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Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger
See Climate Control Systems on
page 81. See Rear Heating System on page 83 (If Equipped) or Rear Climate Control System on page 84
(If Equipped).

Transmission

Range Selection Mode
The vehicle may have a Range Selection Mode. The Range Selection Mode helps control the
In Brief 1-13
vehicle's transmission and vehicle speed while driving downhill or towing a trailer by letting you select a desired range of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/buttons on the shift lever, to select the desired range of gears for current driving conditions.
When M (Manual Mode) is selected, a number displays in the DIC next to the M indicating the current gear.
Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 929.
While using Range Selection Mode, Cruise Control and the Tow/Haul Mode can be used. See Manual Mode on page 928.
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1-14 In Brief

Vehicle Features

Radio(s)

Radio with CD (MP3)
O : Press to turn the system on
and off. Turn to increase or decrease the volume.
BAND: Press to choose between FM1, FM2, AM, and SiriusXM
f : Select radio stations.
© SEEK or ¨ SEEK: Seek or scan
stations.
4 : Press to switch the display
between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS station or MP3 song. A choice of additional information such as Channel, Song, Artist, and CAT (category) can display. Continue pressing to highlight the desired tab, or press the softkey located under any one of the tabs and the information about that tab displays.
For more information about these and other radio features, see Infotainment on page 71.
Storing a Favorite Station
Depending on which radio the
®
.
vehicle has, radio stations are stored as either favorites or presets.
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In Brief 1-15
For vehicles with a FAV button, a maximum of 36 stations can be stored as favorites using the six softkeys below the radio station frequency tabs and by using the radio FAV button. Press FAV to go through up to six pages of favorites, each having six favorite stations available per page. Each page of favorites can contain any combination of AM and FM stations.
If the radio does not have a FAV button, up to 18 stations (six FM1, six FM2, and six AM), can be programmed on the six numbered buttons.
For more information on storing a favorite station, see Operation on page 76.
Setting the Clock
To set the time and date for the Radio with CD (MP3):
1. Press
H and the HR, MIN, MM,
DD, and YYYY (hour, minute, month, day, and year) display.
2. Press the softkey located below any one of the tabs that you want to change.
3. Increase or decrease the time or date, depending on the radio, by
pressing the buttons, buttons, or by turning
clockwise or counterclockwise.
For detailed instructions on setting the clock for your specific audio system, see Clock on page 56.
© SEEK or ¨ SEEK
s REV or \ FWD
f

Satellite Radio

SiriusXM®is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces. SiriusXM satellite radio has a wide variety of programming and commercial-free music, coast to coast, and in digital-quality sound.
A fee is required to receive the SiriusXM service.
For more information, refer to:
.
www.siriusxm.com or call 1-866-635-2349 (U.S.)
.
www.xmradio.ca or call 1-877-209-0079 (Canada)
See Satellite Radio on page 79.

Portable Audio Devices

This vehicle may have an auxiliary input on the radio faceplate and a USB port on the instrument panel. External devices such as an iPod laptop computer, MP3 player, CD changer, or USB storage device can be connected to the auxiliary port using a 3.5 mm (1/8 in) input cable or the USB port depending on the audio system.
See "Using the Auxiliary Input Jack" and "Using the USB Port" in Auxiliary Devices on page 717.
®
,
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1-16 In Brief
Bluetooth
For vehicles with a Bluetooth system, it allows users with a Bluetooth-enabled cell phone to make and receive hands-free calls using the vehicles audio system and controls.
The Bluetooth-enabled cell phone must be paired with the Bluetooth system before it can be used in the vehicle. Not all phones will support all functions. For more information, see www.gm.com/bluetooth and Bluetooth on page 722.
®

Steering Wheel Controls

For vehicles with audio steering wheel controls, some audio controls can be adjusted at the steering wheel.
w : Press to go to the next favorite
radio station, track on a CD, or folder on an iPod device.
®
or USB
c / x : Press to go to the
previous favorite radio station, track on a CD, or folder on an
®
iPod
or USB device. Also press to reject an incoming call, or end a current call.
b / g : Press to silence the vehicle
speakers only. Press again to turn the sound on. Press and hold longer than two seconds to interact with
®
OnStar if equipped.
+
SRCE: Press to switch between the radio and CD, and for equipped vehicles, the front auxiliary.
or Bluetooth systems,
e : Press to increase volume.
e : Press to decrease volume.
¨ : Press to seek the next radio
station, the next track while sourced to the CD, or to select tracks and folders on an iPod
For more information, see Steering Wheel Controls on page 52.
®
or USB device.
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Chevrolet Express Owner Manual - 2013 - CRC - 10/9/12
In Brief 1-17

Cruise Control

For vehicles with cruise control, use the following buttons:
I : Turns the system on or off.
+RES: Press briefly to make the vehicle resume to a previously set speed, or press and hold to accelerate.
SET: Press to set the speed and activate cruise control or press and hold to decelerate.
[ : Press to disengage cruise
control without erasing the set speed from memory.
See Cruise Control on page 934.

Navigation System

If the vehicle has a navigation system, there is a separate navigation manual that includes information on the radio, audio players, and navigation system.
The navigation system provides detailed maps of most major freeways and roads. After a destination has been set, the system provides turn-by-turn instructions for reaching the destination. In addition, the system can help locate a variety of points of interest (POIs), such as banks, airports, restaurants, and more.
See the navigation manual for more information.

Rear Vision Camera (RVC)

If available, the RVC displays a view of the area behind the vehicle when the vehicle is shifted into R (Reverse). The display will appear on either the inside rearview mirror or navigation screen, if equipped.
To clean the camera lens, located above the license plate, rinse it with water and wipe it with a soft cloth.
See Rear Vision Camera (RVC) on page 938.

Ultrasonic Parking Assist

If available, this system uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). It operates at speeds less than 8 km/h (5 mph). URPA uses audible beeps to provide distance and system information.
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1-18 In Brief
Keep the sensors on the vehicle's rear bumper clean to ensure proper operation.
See Ultrasonic Parking Assist on page 937.

Power Outlets

The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or an MP3 player.
The vehicle may have two accessory power outlets on the instrument panel.
Remove the cover to access and replace when not in use.
See Power Outlets on page 57.

Performance and Maintenance

StabiliTrak®System

The vehicle may have a traction control system that limits wheel spin and the StabiliTrak system that assists with directional control of the vehicle in difficult driving conditions. Both systems turn on automatically every time the vehicle is started.
.
To turn off traction control, press and release the StabiliTrak
button
g. The appropriate DIC
message will display. See Ride Control System Messages on page 536.
.
To turn off both traction control and StabiliTrak, press and hold
the StabiliTrak button the StabiliTrak Off light
illuminates and the appropriate DIC messages display. See Ride
Control System Messages on page 536.
.
Press and release the StabiliTrak button again to turn on both systems.
For more information, see
StabiliTrak
®
System on page 932.
g until
Y
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Chevrolet Express Owner Manual - 2013 - CRC - 10/9/12
In Brief 1-19

Tire Pressure Monitor

This vehicle may have a Tire Pressure Monitor System (TPMS).
The low tire pressure warning light alerts to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading Information label. See Vehicle Load Limits on page 910. The warning light will remain on until the tire pressure is corrected.
The low tire pressure warning light may come on in cool weather when the vehicle is first started, and then turn off as the vehicle is driven. This may be an early indicator that the
tire pressures are getting low and the tires need to be inflated to the proper pressure.
The TPMS does not replace normal monthly tire maintenance. Maintain the correct tire pressures.
See Tire Pressure Monitor System on page 1058.

Engine Oil Life System

The engine oil life system calculates engine oil life based on vehicle use and displays a DIC message when it is necessary to change the engine oil and filter. The oil life system should be reset to 100% only following an oil change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN, with the engine off.
2. Fully press and release the accelerator pedal three times within five seconds.
3. Turn the key to LOCK/OFF.
See Engine Oil Life System on page 1010.

Fuel E85 (85% Ethanol)

Vehicles with a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). See Fuel E85 (85% Ethanol) on page 945. For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 942.

Driving for Better Fuel Economy

Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible.
.
Avoid fast starts and accelerate smoothly.
.
Brake gradually and avoid abrupt stops.
.
Avoid idling the engine for long periods of time.
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1-20 In Brief
.
When road and weather conditions are appropriate, use cruise control.
.
Always follow posted speed limits or drive more slowly when conditions require.
.
Keep vehicle tires properly inflated.
.
Combine several trips into a single trip.
.
Replace the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the size.
.
Follow recommended scheduled maintenance.

Roadside Assistance Program

U.S.: 1-800-243-8872
TTY Users (U.S. Only): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet, you are automatically enrolled in the Roadside Assistance program.
See Roadside Assistance Program
(Mexico) on page 138 or Roadside Assistance Program (U.S. and Canada) on page 1311.
OnStar
®
If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview on page 141.
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Chevrolet Express Owner Manual - 2013 - CRC - 10/9/12
Keys, Doors, and Windows 2-1

Keys, Doors, and Windows

Keys and Locks

Keys . . . . . . .. . . . . . . . . . .. . . . . . . . 2-1
Remote Keyless Entry (RKE)
System . . . . . . .. . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . 2-4
Door Locks . . . . . . . . . . . . . . . . . . . 2-6
Power Door Locks . . . . . . . . . . . . 2-7
Cargo Door Relocking . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . 2-7
Automatic Door Locks . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . 2-7
Doors
Side Door (60/40
Swing-Out) . . . . . . . . . . . . . . . . . . 2-8
Sliding Door . . . . . . . . . . . . . . .... . 2-9
Rear Doors . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security
Vehicle Security . . . . . .. . . . . . . . 2-11
Immobilizer . . . . . . . . . . . . . . . . . . 2-11
Immobilizer Operation . . . . . . . . 2-11
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-13
Manual Mirrors . . . . . . . . . . . . . .. 2-13
Trailer-Tow Mirrors . . . . . .. . . . . 2-13
Power Mirrors . . . . . . . . . . . ..... 2-14
Heated Mirrors . . . . . . . . ... . . . . 2-14
Interior Mirrors
Manual Rearview Mirror . . . . . . 2-14
Windows
Windows . . . . . . . . . . . . . . . ...... 2-15
Manual Windows . . . . . . . . . . . . 2-15
Power Windows . . . . . . . . . . . . . 2-15
Swing-Out Windows . . . . . . . . . 2-16
Enhanced Technology
Glass . . . . . . . . . . . . . . . . . ...... 2-17
Sun Visors . . . . . . . . . ... . . . . . . . 2-17
Keys and Locks

Keys

WARNING
{
Leaving children in a vehicle with the ignition key is dangerous and children or others could be seriously injured or killed. They could operate the power windows or other controls or make the vehicle move. The windows will function with the keys in the ignition, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with the ignition key.
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2-2 Keys, Doors, and Windows
With an active OnStar subscription, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview on page 141.

Remote Keyless Entry (RKE) System

See Radio Frequency Statement on page 1321 for information
regarding Part 15 of the Federal Communications Commission (FCC)
The key is used for the ignition and all door locks.
The key has a bar-coded key tag that the dealer or qualified locksmith can use to make new keys. Store this information in a safe place, not in the vehicle.
See your dealer if a replacement key or additional key is needed.
If it becomes difficult to turn a key, inspect the key blade for debris. Periodically clean with a brush or pick.
rules and Industry Canada Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE operating range:
.
Check the distance. The transmitter may be too far from the vehicle.
.
Check the location. Other vehicles or objects may be blocking the signal.
.
Check the transmitter's battery. See Battery Replacementlater in this section.
.
If the transmitter is still not working correctly, see your dealer or a qualified technician for service.

Remote Keyless Entry (RKE) System Operation

If equipped, the Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle.
There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 22.
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Keys, Doors, and Windows 2-3
RKE Transmitter with Remote
Start Shown
Q (Lock): Press once to lock all
doors. If enabled through the Driver Information Center (DIC), the parking lamps flash once to indicate locking has occurred.
The horn may chirp when pressed again within five seconds. See Vehicle Personalization on page 541 for additional information.
Q is
K (Unlock): Press to unlock the
driver door. If within five seconds, all remaining doors unlock.
The interior lamps come on and stay on for 20 seconds or until the ignition is turned on. If enabled through the DIC, the parking lamps flash twice to indicate unlocking has occurred. See Vehicle Personalization on page 541 for additional information.
K is pressed again
j (Cargo Door): Press to unlock
only the cargo doors.
/ (Remote Vehicle Start): For
vehicles with this feature, press and then press and hold / within
five seconds to start the engine from outside the vehicle using the RKE transmitter. See Remote Vehicle Start on page 24 for additional information.
Q
L (Vehicle Locator/Panic
Alarm): Press and release to locate the vehicle. The turn signal lamps flash and the horn sounds three times.
Press and hold two seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off when the ignition is moved to
ON/RUN or The ignition must be in LOCK/OFF for the panic alarm to work.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer.
L for more than
L is pressed again.
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2-4 Keys, Doors, and Windows
When the replacement transmitter is programmed to the vehicle, all remaining transmitters must also be programmed. Any lost or stolen transmitters no longer work once the new transmitter is programmed. Each vehicle can have up to four transmitters programmed to it.
Battery Replacement
Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC. See REPLACE BATTERY IN REMOTE KEYunder Key and Lock Messages on page 535 for additional information.
Notice: When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.
To replace the battery:
1. Separate the transmitter with a flat, thin object, such as a flat head screwdriver.
.
Carefully insert the tool into the notch located along the parting line of the transmitter. Do not insert the tool too far. Stop as soon as resistance is felt.
.
Twist the tool until the transmitter is separated.
2. Remove the old battery. Do not use a metal object.
3. Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery.
4. Snap the transmitter back together.

Remote Vehicle Start

This vehicle may have a remote start feature. This feature allows you to start the engine from outside the vehicle. It may also start the vehicle's heating or air conditioning systems. See Climate Control Systems on page 81 for additional information.
Laws in some local communities may restrict the use of remote starters. For example, some laws may require a person using remote start to have the vehicle in view when doing so. Check local regulations for any requirements on remote starting of vehicles.
Do not use the remote start feature if the vehicle is low on fuel. The vehicle may run out of fuel.
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