Chevrolet Equinox 2020 Owner's Manual

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Equinox
Owner’s Manual
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 4/5/19
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 35
Storage . . . . . . . . . ... . . . . . . . . . . ... 88
Instruments and Controls . . . . . . . 93
Lighting . ... . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 153
Climate Controls . . . . . . . . . . . . . . 154
Driving and Operating . . . . . . . . . 162
Vehicle Care . . . . . . . . . . . . . . . . . . 265
Service and Maintenance . . . . . 358
Technical Data . . . . . . . . . . . . . . . . 373
Customer Information . . . . . . . . . 377
Reporting Safety Defects . . . . . . 387
OnStar . . . . . . . . . . .. . . . . . . . . . . . . 391
Connected Services . . . . . . . . . . . 399
Index . . . . . . . . . . . . . . . . . . . . 402
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 4/5/19
2 Introduction

Introduction

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, and EQUINOX are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada, substitute the name General Motors of Canada Companyfor Chevrolet Motor Division wherever it appears in this manual.
Litho in U.S.A. Part No. 84314745 A First Printing
This manual describes features that may or may not be on the vehicle because of optional equipment that was not purchased on the vehicle, model variants, country specifications, features/applications that may not be available in your region, or changes subsequent to the printing of this owners manual.
Refer to the purchase documentation relating to your specific vehicle to confirm the features.
Keep this manual in the vehicle for quick reference.
Canadian Vehicle Owners
A French language manual can be obtained from your dealer, at www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse suivante:
Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170 USA
Using this Manual
To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or a crash. Be sure to read the driving guidelines in this manual in the section called Driving and Operatingand specifically Driver
Behavior 0 163, Driving Environment 0 164, and Vehicle Design 0 164.
©
2019 General Motors LLC. All Rights Reserved.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Introduction 3
Danger, Warning, and Caution
Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them.
Danger
{
Danger indicates a hazard with a high level of risk which will result in serious injury or death.
Warning
{
Warning indicates a hazard that could result in injury or death.
Caution
Caution indicates a hazard that could result in property or vehicle damage.
A circle with a slash through it is a safety symbol which means Do Not,” “Do not do this,or Do not let this happen.
Symbols
The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator.
M : Shown when the owners
manual has additional instructions or information.
* : Shown when the service
manual has additional instructions or information.
0 : Shown when there is more
information on another page see page.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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4 Introduction
Vehicle Symbol Chart
Here are some additional symbols that may be found on the vehicle and what they mean. See the features in this manual for information.
u : Air Conditioning System G : Air Conditioning Refrigerant Oil 9 : Airbag Readiness Light
! : Antilock Brake System (ABS) $ : Brake System Warning Light
9 : Dispose of Used Components
Properly
P : Do Not Apply High Pressure
Water
B : Engine Coolant Temperature _ : Flame/Fire Prohibited
H :
Flammable
[ : Forward Collision Alert R : Fuse Block Cover Lock
Location
+ : Fuses j : ISOFIX/LATCH System Child
Restraints
Q : Keep Fuse Block Covers
Properly Installed
| : Lane Change Alert @ : Lane Departure Warning A : Lane Keep Assist
* : Malfunction Indicator Lamp : : Oil Pressure
X : Park Assist
~ : Pedestrian Ahead Indicator
O : Power
7 : Rear Cross Traffic Alert
I : Registered Technician
/ : Remote Vehicle Start
> : Seat Belt Reminders
I : Side Blind Zone Alert
h : Stop/Start
7 : Tire Pressure Monitor
d : Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a : Under Pressure V : Vehicle Ahead Indicator
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instrument Panel Overview
Introduction 5
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6 Introduction
1. Air Vents 0 159.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 148.
®
IntelliBeam
System Button (If Equipped). See Exterior Lamp Controls 0 144.
3. Instrument Cluster (Base and
Midlevel) 0 102 or Instrument Cluster (Uplevel)
0 106.
Driver Information Center (DIC) Display. See Driver Information
Center (DIC) (Base Level and Midlevel) 0 123 or Driver Information Center (DIC) (Uplevel) 0 129.
4. Windshield Wiper/Washer 0 94.
5. Infotainment 0 153.
6. Light Sensor. See Automatic Headlamp System 0 147.
7. Hazard Warning Flashers 0 148.
8. Climate Control Systems 0 154 (If Equipped).
Dual Automatic Climate Control System 0 156 (If Equipped).
9. Heated and Ventilated Front Seats 0 43 (If Equipped).
10. Power Outlets 0 97.
11. Wireless Charging 0 98 (If Equipped).
12. USB Port. See the infotainment manual.
Auxiliary Input Jack. See the infotainment manual.
13. All-Wheel Drive 0 204 (If Equipped).
Tow/Haul Mode 0 203.
14. Electric Parking Brake 0 205.
15. Shift Lever. See Automatic
Transmission 0 200.
Manual Mode 0 202.
16. ENGINE START/STOP Button. See Ignition Positions 0 180.
17. Steering Wheel Controls 0 94.
Traction Control/Electronic Stability Control 0 208.
18. Horn 0 94.
19. Steering Wheel Adjustment 0 94 (Out of View).
20. Cruise Control 0 212.
Heated Steering Wheel 0 94 (If Equipped).
Forward Collision Alert (FCA) System 0 230 (If Equipped).
Lane Keep Assist (LKA) 0 238
(If Equipped).
21. Hood Release. See Hood 0 268.
22. Fog Lamps 0 148 (If Equipped).
23. Exterior Lamp Controls 0 144.
24. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine Light) 0 114.
25. Instrument Panel Illumination Control 0 149.
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Keys, Doors, and Windows

Keys and Locks

Keys . . . . . . . . . . . .. . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)
System . . . . .. . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . .. . . . . . 16
Power Door Locks . . .. . . . . . . . . . 19
Delayed Locking . . . . . . . . . . .. . . . 19
Automatic Door Locks . . . . . . . . . 19
Lockout Protection . . . . . . . . . . . . . 19
Safety Locks . . . . .. . . . . . . . . ... . . 20
Folding Mirrors . . . . ... . . . . . . . . . . 29
Heated Mirrors . . . . .. . . . . . . . .. . . 29
Automatic Dimming Mirror . . . . . 29
Reverse Tilt Mirrors . . . . . . . . . .. . 29
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 30
Manual Rearview Mirror . . . . . . .. 30
Automatic Dimming Rearview
Mirror . . . . . . . . . . ... . . . . . . . . . ... 30
Windows
Windows . . . . . ... . . . . . . . . . . . ... . 30
Power Windows . . . . . . . . . . . . . . . 30
Sun Visors . . . . . .. . . . . . . . .. . . . . . 32
Roof
Sunroof . . . . . . . . . . . . . .. . . . . . . .. . 33
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 21
Vehicle Security
Vehicle Security . . . .. . . . . . . . . . . . 26
Vehicle Alarm System . . . . . . . . . 26
Immobilizer . . . . . . . . . . . . . . . . . . . . 27
Immobilizer Operation . . . . . . . . . 27
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 28
Power Mirrors . . . . ... . . . . . . . . . .. 28
Keys, Doors, and Windows 7
Keys and Locks
Keys
Warning
{
Leaving children in a vehicle with a Remote Keyless Entry (RKE) transmitter is dangerous and children or others could be seriously injured or killed. They could operate the power windows or other controls or make the vehicle move. The windows will function with the RKE transmitter in the vehicle, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with an RKE transmitter.
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8 Keys, Doors, and Windows
The key that is part of the Remote Keyless Entry (RKE) transmitter can be used for all locks.
Remove the key by pressing the button on the side of the RKE transmitter near the bottom and pull the key out. Never pull the key out without pressing the button.
If it becomes difficult to turn the key, inspect the key blade for debris.
See your dealer if a new transmitter is needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 381.
With an active OnStar or connected service plan, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview 0 391.
Remote Keyless Entry (RKE) System
See Radio Frequency Statement 0 387.
If there is a decrease in the Remote Keyless Entry (RKE) operating range:
.
Check the distance. The transmitter may be too far from the vehicle.
.
Check the location. Other vehicles or objects may be blocking the signal.
.
Check the transmitter's battery. See Battery Replacementlater in this section.
.
If the transmitter is still not working correctly, see your dealer or a qualified technician for service.
Remote Keyless Entry (RKE) System Operation
The Keyless Access system allows for vehicle entry when the Remote Keyless Entry (RKE) transmitter is within 1 m (3 ft). See Keyless Access Operationlater in this section.
The RKE transmitter may work up to 60 m (197 ft) away from the vehicle.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Other conditions can affect the performance of the transmitter. See
Remote Keyless Entry (RKE) System 0 8.
will lock and then the driver door will immediately unlock. See Vehicle Personalization 0 134. If a
passenger door is open when pressed, all doors lock.
Pressing theft-deterrent system. See Vehicle Alarm System 0 26.
Q may also arm the
K : Press to unlock the driver door.
K again within five seconds
Press to unlock all doors. The RKE transmitter can be programmed to unlock all doors on the first button
With Remote Start and Power
Liftgate Shown
The following may be available:
Q : Press to lock all doors. The turn
signal indicators may flash and/or the horn may sound on the second press to indicate locking. See Vehicle Personalization 0 134. If the
driver door is open when pressed and Open Door Anti-Lockout is enabled, all doors
Q is
press. See Vehicle Personalization 0 134. The turn signal indicators may flash to indicate unlocking has occurred. See Vehicle
Personalization 0 134. Pressing may also disarm the theft-deterrent system. See Vehicle Alarm System 0 26.
If equipped with the manual liftgate, unlocking all doors will also unlock the liftgate.
Keys, Doors, and Windows 9
Q is
Press and hold fully open. Windows will not operate unless remote window operation is enabled. See Vehicle Personalization 0 134.
K until the windows
b : Press twice quickly to open or
close the power liftgate, if equipped. Press again to stop the power liftgate.
7 : Press and release one time to
initiate vehicle locator. The exterior lamps flash and the horn chirps
three times. Press and hold least three seconds to sound the panic alarm. The horn sounds and the turn signals flash for 30 seconds
K
or until vehicle is started.
/ : If equipped, first press and
release
and hold four seconds to start the engine
7 is pressed again or the
Q then immediately press
/ for at least
7 for at
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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10 Keys, Doors, and Windows
from outside the vehicle using the RKE transmitter. See Remote Vehicle Start 0 15.
Keyless Access Operation
With the Keyless Access system, you can lock and unlock the doors and access the liftgate without removing the RKE transmitter from your pocket, purse, briefcase, etc. The RKE transmitter should be within 1 m (3 ft) of the liftgate or door being opened. If equipped, there will be buttons on the outside front door handles.
Keyless Access can be programmed to unlock all doors on the first lock/unlock press from the driver door. See Vehicle Personalization 0 134.
If equipped with memory seats, RKE transmitters 1 and 2 are linked to seating positions of memory 1 or 2. See Memory Seats 0 40.
Keyless Unlocking/Locking from the Driver Door
When the doors are locked and the RKE transmitter is within 1 m (3 ft) of the driver door handle, pressing the lock/unlock button on the driver door handle will unlock the driver door. If the lock/unlock button is pressed again within five seconds, all passenger doors will unlock.
Driver Shown, Passenger Similar
Pressing the lock/unlock button will cause all doors to lock if any of the following occur:
.
It has been more than five seconds since the first lock/ unlock button press.
.
Two lock/unlock button presses were used to unlock all doors.
.
Any vehicle door has opened and all doors are now closed.
Keyless Unlocking/Locking from the Front Passenger Door
When the doors are locked and the RKE transmitter is within 1 m (3 ft) of the passenger door handle, pressing the lock/unlock button on the passenger door handle will unlock all doors.
Pressing the lock/unlock button will cause all doors to lock if any of the following occur:
.
The lock/unlock button was used to unlock all doors.
.
Any vehicle door has opened and all doors are now closed.
Passive Locking
If equipped with Keyless Access, this vehicle will lock several seconds after all doors are closed if
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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the vehicle is off and at least one RKE transmitter has been removed or none remain in the interior.
If other electronic devices interfere with the RKE transmitter signal, the vehicle may not detect the RKE transmitter inside the vehicle. If passive locking is enabled, the doors may lock with the RKE transmitter inside the vehicle. Do not leave the RKE transmitter in an unattended vehicle.
To customize the doors to automatically lock when exiting the vehicle, see Remote Lock, Unlock, Startunder Vehicle Personalization 0 134.
Temporary Disable of Passive Locking
Temporarily disable passive locking by pressing and holding
interior door switch with a door open for at least four seconds, or until three chimes are heard. Passive locking will then remain disabled
Q on the interior door is
until pressed, or until the vehicle is turned on.
K on the
Remote Left in Vehicle Alert
When the vehicle is turned off and an RKE transmitter is left in the vehicle, the horn will chirp three times after all doors are closed. To turn on or off, see Vehicle Personalization 0 134.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and then all doors are closed, the vehicle will check for RKE transmitters inside. If an RKE transmitter is not detected, the Driver Information Center (DIC) will display NO REMOTE DETECTED and the horn will chirp three times. This occurs only once each time the vehicle is driven.
To turn on or off see Vehicle
Personalization 0 134
Keyless Liftgate Opening
When the doors are locked, press the touch pad on the liftgate handle to open the liftgate if the RKE transmitter is within 1 m (3 ft).
Keys, Doors, and Windows 11
Key Access
To access a vehicle with a dead transmitter battery, see Door Locks 0 16.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. The vehicle can be reprogrammed so that lost or stolen transmitters no longer work. Each vehicle can have up to eight transmitters matched to it.
Programming with Recognized Transmitters
A new transmitter can be programmed to the vehicle when there are two recognized transmitters.
To program, the vehicle must be off and all of the transmitters, both currently recognized and new, must be with you.
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12 Keys, Doors, and Windows
1. Remove the key from the RKE transmitter.
2. Remove the key lock cylinder cap on the driver door handle. See Door Locks 0 16. Place the two recognized transmitters in the cupholder.
3. Insert the vehicle key of the transmitter into the key lock cylinder on the driver door handle and turn the key, counterclockwise, to the unlock position five times within 10 seconds.
The DIC displays READY FOR REMOTE #3, 4, 5, ETC.
4. Place the new transmitter into the cupholder.
5. Press ENGINE START/STOP. When the transmitter is learned the DIC display will show that it is ready to program the next transmitter.
6. Remove the transmitter from the cupholder and press
Q on the transmitter.
To program additional transmitters, repeat Steps 3–5.
K or
When all additional transmitters are programmed, press and hold ENGINE START/STOP for 12 seconds to exit programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 0 16.
Programming without Recognized Transmitters
If two currently recognized transmitters are not available, follow this procedure to program up to eight transmitters. This feature is not available in Canada. This procedure will take approximately 30 minutes to complete. The vehicle must be off and all of the transmitters you wish to program must be with you.
1. Remove the key from the RKE transmitter.
2. Remove the key lock cylinder cap on the driver door handle. See Door Locks 0 16. Insert the vehicle key of the
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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transmitter into the key lock cylinder on the driver door handle and turn the key, counterclockwise, to the unlock position five times within 10 seconds.
The DIC displays REMOTE LEARN PENDING, PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO LEARN and then press ENGINE START/STOP.
The DIC display will again show REMOTE LEARN PENDING, PLEASE WAIT.
4. Repeat Step 2 two additional times. After the third time all previously known transmitters will no longer work with the vehicle. Remaining transmitters can be relearned during the next steps.
The DIC display should now show READY FOR REMOTE # 1.
5. Place the new transmitter into the cupholder.
6. Press ENGINE START/STOP. When the transmitter is learned the DIC display will show that it is ready to program the next transmitter.
7. Remove the transmitter from the cupholder and press
K or
Q on the transmitter.
To program additional transmitters, repeat Steps 4–6.
Keys, Doors, and Windows 13
When all additional transmitters are programmed, press and hold ENGINE START/STOP for 12 seconds to exit programming mode.
8. Put the key back into the transmitter.
9. Replace the key lock cylinder cap. See Door Locks 0 16.
Starting the Vehicle with a Low Transmitter Battery
When the vehicle is started, if the transmitter battery is weak, the DIC may display NO REMOTE DETECTED or NO REMOTE KEY WAS DETECTED PLACE KEY IN TRANSMITTER POCKET THEN START YOUR VEHICLE. The DIC may also display REPLACE BATTERY IN REMOTE KEY.
To start the vehicle:
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14 Keys, Doors, and Windows
The battery is not rechargeable. To replace the battery:
Caution
When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.
1. Place the transmitter in the cupholder.
2. With the vehicle in P (Park) or N (Neutral), press the brake pedal and ENGINE START/STOP.
Replace the transmitter battery as soon as possible.
Battery Replacement
Replace the battery if the DIC displays REPLACE BATTERY IN REMOTE KEY.
1. Press the button on the side of the RKE transmitter and pull the key out. Never pull the key out without pressing the button.
2. Separate the two halves of the transmitter using a flat tool inserted into the area near the key slot.
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3. Remove the battery by pushing on the battery and sliding it toward the bottom of the transmitter.
4. Insert the new battery, positive side facing the back cover. Push the battery down until it is held in place. Replace with a CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.
6. Reinsert the key.
Remote Vehicle Start
The vehicle may have this feature that allows you to start the engine from outside the vehicle.
/ : This button will be on the RKE
transmitter if the vehicle has remote start.
The climate control system will use the previous settings during a remote start. The rear defog may come on during remote start based on cold ambient conditions. The rear defog indicator light does not come on during remote start.
If the vehicle has heated and ventilated front seats, they may come on during a remote start. See
Heated and Ventilated Front Seats
0 43.
Laws in some local communities may restrict the use of remote starters. For example, some laws require a person using remote start to have the vehicle in view. Check local regulations for any requirements.
Do not use the remote start feature if the vehicle is low on fuel. The vehicle could run out of fuel.
Other conditions can affect the performance of the transmitter. See
Remote Keyless Entry (RKE) System 0 8.
Starting the Engine Using Remote Start
1. Press and release RKE transmitter.
2. Immediately press and hold for at least four seconds or until the turn signal lamps flash. The turn signal lamps flashing
Q on the
Keys, Doors, and Windows 15
confirms the request to remote start the vehicle has been received.
The parking lamps will turn on and remain on as long as the engine is running. The vehicle's doors will be locked.
3. Turn the ignition on before driving.
The engine will shut off after 15 minutes unless a time extension is done or the ignition is turned on.
Extending Engine Run Time
For a 15-minute extension, after 30 seconds repeat Steps 1 and 2 while the engine is still running. The remote start can be extended once.
When the remote start is extended, the second 15 minutes will be added for a total of 30 minutes.
A maximum of two remote starts or a start with an extension are
/
allowed between ignition cycles.
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16 Keys, Doors, and Windows
.
The ignition must be turned on and then back off to use remote start again.
Canceling a Remote Start
To shut off the engine:
.
Press and hold parking lamps turn off.
.
Turn on the hazard warning flashers.
.
Turn the ignition on and then off.
Conditions in Which Remote Start Will Not Work
The remote vehicle start feature will not operate if:
.
A transmitter is in the vehicle.
.
The vehicle is on.
.
The hood is not closed.
.
The hazard warning flashers are on.
.
There is an emission control system malfunction.
.
The engine coolant temperature is too high.
/ until the
The oil pressure is low.
.
Two remote vehicle starts or a start with an extension have already been used.
.
The vehicle is not in P (Park).
Remote Start Ready
If the vehicle does not have the remote vehicle start feature, it may have the remote start ready feature. This feature allows your dealer to add the manufacturer's remote vehicle start feature. See your dealer to add the manufacturer's remote vehicle start feature to the vehicle.
Door Locks
Warning
{
Unlocked doors can be dangerous.
.
Passengers, especially children, can easily open the doors and fall out of a moving vehicle. The doors
(Continued)
Warning (Continued)
can be unlocked and opened while the vehicle is moving. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear seat belts properly and the doors should be locked whenever the vehicle is driven.
.
Young children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.
.
Outsiders can easily enter through an unlocked door when you slow down or stop
(Continued)
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Warning (Continued)
the vehicle. Locking the doors can help prevent this from happening.
To lock or unlock the doors from the outside:
.
.
To lock or unlock the doors from the inside:
.
.
.
Q or K on the Remote
Press Keyless Entry (RKE) transmitter. See Remote Keyless Entry (RKE) System Operation 0 8.
Use the key in the driver door. The key lock cylinder is covered with a cap.
Q or K on the power door
Press lock switch.
Push down on the door lock knob to lock a door.
Pull the door handle once to unlock the door. Pull the handle again to unlatch it.
Keyless Access
The RKE transmitter must be within 1 m (3 ft) of the liftgate or door being opened. Press the button on the front door handle to open. See
Remote Keyless Entry (RKE) System Operation 0 8.
Keys, Doors, and Windows 17
Driver Door Key Lock Cylinder Access (In Case of Dead Battery)
To access the driver door key lock cylinder:
1. Pull the door handle (1) to the open position and hold it open until cap removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2) and lift the key upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder.
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18 Keys, Doors, and Windows
To replace the cap:
1. Pull the door handle (1) to the open position and hold it open until cap installation is complete.
2. Insert the two tabs (6) at the back of the cap between the seal (5) and the metal base (4).
3. Slide the cap forward and press the forward edge to install the cap in place.
4. Release the door handle.
5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns freely when either the wrong key is used, or the correct key is not fully inserted. The free-turning door lock feature prevents the lock from being forced open. To reset the lock, turn it to the vertical position with the correct key fully inserted. Remove the key and insert it again. If this does not reset the lock, turn the key halfway around in the cylinder and repeat the reset procedure.
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Power Door Locks
Q : Press to lock the doors. The
indicator light in the switch will come on when the door is locked.
K : Press to unlock the doors.
Delayed Locking
This feature delays the actual locking of the doors until five seconds after all doors are closed.
Delayed locking can only be turned on when the Open Door Anti-Lockout feature has been turned off.
Q is pressed on the power
When door lock switch with the door open, a chime will sound three times indicating that delayed locking is active.
The doors will then lock automatically five seconds after all doors are closed. If a door is reopened before five seconds have elapsed, the five-second timer will reset once all the doors are closed again.
Press
Q on the door lock switch
again, or press transmitter, to override this feature and lock the doors immediately.
Delayed locking can be programmed. See Vehicle Personalization 0 134.
Q on the RKE
Keys, Doors, and Windows 19
Automatic Door Locks
The doors will lock automatically when all doors are closed, the ignition is on, and the vehicle is shifted out of P (Park).
If a vehicle door is unlocked and then opened and closed, the doors will lock either when your foot is removed from the brake or the vehicle speed becomes faster than 13 km/h (8 mph).
To unlock the doors:
.
.
Automatic door locking cannot be disabled. Automatic door unlocking can be programmed. See Vehicle Personalization 0 134.
K on the power door lock
Press switch.
Shift into P (Park).
Lockout Protection
If the ignition is on or in ACC/ ACCESSORY and the power door lock switch is pressed with the
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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20 Keys, Doors, and Windows
driver door open, all the doors will lock and only the driver door will unlock.
If the vehicle is off and locking is requested while a door is open, when all doors are closed the vehicle will check for RKE transmitters inside. If an RKE transmitter is detected and the number of RKE transmitters inside has not reduced, the driver door will unlock and the horn will chirp three times.
Lockout Protection can be manually overridden by pressing and holding
Safety Locks
The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.
Manual Safety Locks
Q on the power door lock switch.
Open Door Anti-Lockout
If Open Door Anti-Lockout is turned on and the vehicle is off, the driver door is open, and locking is requested, all the doors will lock and the driver door will remain open. The Open Door Anti-Lockout feature can be turned on or off. See Vehicle Personalization 0 134.
The safety lock is on the inside edge of the rear doors. To use the safety lock:
1. Move the lever forward to the lock position.
2. Close the door.
3. Do the same for the other rear door.
To open a rear door when the safety lock is on:
1. Unlock the door by activating the inside handle, by pressing the power door lock switch, or by using the Remote Keyless Entry (RKE) transmitter.
2. Open the door from the outside.
When the safety lock is enabled, adults and older children will not be able to open the rear door from the inside. Cancel the safety locks to enable the doors to open from the inside.
To cancel the safety lock:
1. Unlock the door and open it from the outside.
2. Move the lever rearward to unlock. Do the same for the other door.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 4/5/19

Doors

Liftgate
Warning
{
Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or liftgate. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.
If the vehicle must be driven with the liftgate or trunk/hatch open:
.
Close all of the windows.
.
Fully open the air outlets on or under the instrument panel.
(Continued)
Warning (Continued)
.
Adjust the climate control system to a setting that brings in only outside air and set the fan speed to the highest setting. See Climate Control Systems in the Index.
.
If the vehicle is equipped with a power liftgate, disable the power liftgate function.
See Engine Exhaust 0 190.
To avoid damage to the liftgate or liftgate glass, make sure the area above and behind the liftgate is clear before opening it.
Manual Liftgate
To unlock the liftgate, press K on the power door lock switch or press
K on the Remote Keyless Entry
Caution
Keys, Doors, and Windows 21
(RKE) transmitter twice within five seconds. See Remote Keyless Entry (RKE) System Operation 0 8.
To open the liftgate, press the touch pad under the liftgate handle and lift up.
If equipped with Keyless Access, the liftgate can be opened when locked if the RKE transmitter is within 1 m (3 ft) of the liftgate. See
Remote Keyless Entry (RKE) System Operation 0 8.
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22 Keys, Doors, and Windows
Use the pull cup to lower and close the liftgate. Do not press the touch pad while closing the liftgate. This may cause the liftgate to be unlatched.
The liftgate has an electric latch. If the battery is disconnected or has low voltage, the liftgate will not open. The liftgate will resume operation when the battery is reconnected and charged.
Always close the liftgate before driving.
Power Liftgate Operation
Warning
{
You or others could be injured if caught in the path of the power liftgate. Make sure there is no one in the way of the liftgate as it is opening and closing.
The power liftgate switch is on the driver door. The vehicle must be in P (Park). The taillamps flash when the power liftgate moves.
The modes are:
.
Caution
Driving with an open and unsecured liftgate may result in damage to the power liftgate components.
MAX: Opens to maximum height.
.
3/4: Opens to a reduced height that can be set from 3/4 to fully open. Use to prevent the liftgate from opening into overhead obstructions such as a garage door or roof-mounted cargo. The liftgate can be manually opened all the way.
.
OFF: Opens manually only.
To open or close the power liftgate, select MAX or 3/4 mode.
.
Press
b twice quickly on the
RKE transmitter until the liftgate moves.
.
Press
8 on the driver door.
The driver door must unlocked.
.
Press the touch pad under the liftgate handle after unlocking all doors. A locked vehicle can be opened if the RKE transmitter is within 1 m (3 ft) of the liftgate.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 4/5/19
Manually forcing the liftgate to open or close during a power cycle can damage the vehicle. Allow the power cycle to complete.
The power liftgate may be temporarily disabled under extreme low temperatures, or after repeated
Press l on the bottom of the liftgate next to the pull cup to close.
Press any liftgate button, the touch pad, or
while the liftgate is moving to stop it. Pressing any liftgate button or
pressing RKE transmitter again restarts the operation in the reverse direction. Pressing the touch pad on the liftgate handle will restart the motion, but only in the opening direction.
b on the RKE transmitter
b twice quickly on the
power cycling over a short period of time. If this occurs, the liftgate can still be operated manually.
If the vehicle is shifted out of P (Park) while the power function is in progress, the liftgate will continue to completion. If the vehicle is accelerated before the liftgate has completed moving, the liftgate may stop or reverse direction. Check for Driver Information Center (DIC) messages and make sure the liftgate is closed and latched before driving.
Caution
Keys, Doors, and Windows 23
Falling Liftgate Detection
If the power liftgate automatically closes after a power opening cycle, it indicates that the system is reacting to excess weight on the liftgate or a possible support strut failure. A repetitive chime will sound while the falling liftgate detection feature is operating. Remove any excess weight. If the liftgate continues to automatically close after opening, see your dealer for service before using the power liftgate.
Interfering with the power liftgate motion or manually closing the liftgate too quickly after power opening may resemble a support strut failure. This could also activate the falling liftgate detection feature. Allow the liftgate to complete its operation and wait a few seconds before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during a power open or close cycle, the liftgate will automatically reverse direction and move a short distance
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away from the obstacle. After removing the obstruction, the power liftgate operation can be used again. If the liftgate encounters multiple obstacles on the same power cycle, the power function will deactivate. After removing the obstructions, manually close the liftgate, This will allow normal power operation functions to resume.
If the vehicle is locked while the liftgate is closing, and an obstacle is encountered that prevents the liftgate from completely closing, the horn will sound as an alert that the liftgate did not close.
Pinch sensors are on the side edges of the liftgate. If an object is caught between the liftgate and the vehicle and presses against a sensor, the liftgate will reverse direction and then stop. The liftgate will remain open until it is activated again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate stops at when opening:
The liftgate cannot be set below a minimum programmable height. If there is no light flash or sound, then the height adjustment may be too low.
Manual Operation
Select OFF to manually operate the liftgate. See Manual Liftgateat the beginning of this section.
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any liftgate button. Manually adjust the liftgate position if needed.
3. Press and hold pull cup on the outside of the liftgate until the turn signals flash and a beep sounds. This indicates the setting has been recorded.
l next to the
Caution
Attempting to move the liftgate too quickly and with excessive force may result in damage to the vehicle.
Operate the liftgate manually with a smooth motion and moderate speed. The system includes a feature which limits the manual closing speed to protect the components.
Hands-Free Operation
The liftgate may be operated with a kicking motion under the rear bumper between the left exhaust pipe and the license plate.
The RKE transmitter must be within 1 m (3 ft) of the rear bumper to operate the power liftgate hands-free.
The hands-free feature will not work while the liftgate is moving. To stop the liftgate while in motion use one of the liftgate buttons.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 4/5/19
The hands-free feature can be customized. See Vehicle Personalization 0 134. Choose from the following:
On-Open and Close : The kicking motion is activated to both open and close the liftgate.
On-Open Only : The kicking motion is activated to only open the liftgate.
Off : The feature is disabled.
Length of Kick Zone
To operate, kick your foot straight up in one swift motion under the rear bumper between the left exhaust pipe and the license plate, then pull it back.
Splashing water may cause the liftgate to open. Keep the RKE transmitter away from the rear bumper detection area or turn the liftgate mode to OFF when cleaning or working near the rear bumper to avoid accidental opening.
.
Do not sweep your foot side to side.
.
Do not keep your foot under the bumper; the liftgate will not activate.
.
Do not touch the liftgate until it has stopped moving.
.
This feature may be temporarily disabled under some conditions. If the liftgate does not respond to the kick, open or close the liftgate by another method or start the vehicle. The feature will be re-enabled.
Caution
Keys, Doors, and Windows 25
When closing the liftgate using this feature, there will be a short delay. The taillamps will flash and a chime will sound. Step away from the liftgate before it starts moving.
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26 Keys, Doors, and Windows

Vehicle Security

This vehicle has theft-deterrent features; however, they do not make the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
The indicator light, on the instrument panel near the windshield, indicates the status of the system:
Off : Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system.
Fast Flash : Vehicle is unsecured. A door, the hood, or the liftgate is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.
Use the RKE transmitter.
.
With a door open, press the interior
3. After 30 seconds the alarm system will arm, and the indicator light will begin to slowly flash indicating the alarm system is operating.
Pressing transmitter a second time will bypass the 30-second delay and immediately arm the alarm system.
Q.
Q on the RKE
The vehicle alarm system will not arm if the doors are locked with the key.
If the driver door is opened without first unlocking with the RKE transmitter, the horn will chirp and the lights will flash to indicate pre-alarm. If the vehicle is not started, or the door is not unlocked
by pressing transmitter during the 10-second pre-alarm, the alarm will be activated.
If a door, the hood, or the liftgate is opened without first disarming the system, the turn signals will flash and the horn will sound for about 30 seconds. The alarm system will then re-arm to monitor for the next unauthorized event.
K on the RKE
Disarming the Alarm System
To disarm the alarm system or turn off the alarm if it has been activated:
.
Press
K on the RKE transmitter.
.
Start the vehicle.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 4/5/19
To avoid setting off the alarm by accident:
.
Lock the vehicle after all occupants have left the vehicle and all doors are closed.
.
Always unlock a door with the RKE transmitter.
Unlocking the driver door with the key will not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
If K is pressed on the RKE transmitter and the horn chirps and the lights flash three times, an alarm occurred previously while the alarm system was armed.
If the alarm has been activated, a message will appear on the DIC.
Immobilizer
See Radio Frequency Statement 0 387.
Immobilizer Operation
This vehicle has a passive theft-deterrent system.
The system does not have to be manually armed or disarmed.
The vehicle is automatically immobilized when the vehicle is turned off.
The immobilization system is disarmed when the ignition is on or in ACC/ACCESSORY and a valid transmitter is present in the vehicle.
The security light, in the instrument cluster, comes on if there is a problem with arming or disarming the theft-deterrent system.
The system has one or more RKE transmitters matched to an immobilizer control unit in your vehicle. Only a correctly matched
Keys, Doors, and Windows 27
RKE transmitter will start the vehicle. If the transmitter is ever damaged, you may not be able to start your vehicle.
When trying to start the vehicle, the security light may come on briefly when the ignition is turned on.
If the engine does not start and the security light stays on, there is a problem with the system. Turn the ignition off and try again.
If the vehicle will not change ignition modes, and the RKE transmitter appears to be undamaged, try another transmitter. Or, you may try placing the transmitter in the cupholder. See Starting the Vehicle with a Low Transmitter Batteryin
Remote Keyless Entry (RKE) System Operation 0 8.
If the ignition mode will not change with the other transmitter or in the cupholder, your vehicle needs service. If the ignition does change modes, the first transmitter may be faulty. See your dealer who can
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28 Keys, Doors, and Windows
service the theft-deterrent system and have a new RKE transmitter programmed to the vehicle.
It is possible for the immobilizer system to learn new or replacement RKE transmitters. Up to eight transmitters can be programmed for the vehicle. To program additional transmitters, see Programming Transmitters to the Vehicleunder
Remote Keyless Entry (RKE) System Operation 0 8.
Do not leave the transmitter or device that disarms or deactivates the theft-deterrent system in the vehicle.

Exterior Mirrors

Convex Mirrors
Warning
{
A convex mirror can make things, like other vehicles, look farther away than they really are. If you cut too sharply into the right lane, you could hit a vehicle on the right. Check the inside mirror or glance over your shoulder before changing lanes.
The passenger side mirror is convex shaped. A convex mirror's surface is curved so more can be seen from the driver seat.
Power Mirrors
To adjust each mirror:
1. Press
2. Press the arrows on the control
3. Adjust each outside mirror so
4. Press
j or | to select the
driver or passenger side mirror. The indicator light will illuminate.
pad to move the mirror in the desired direction.
that a little of the vehicle and the area behind it can be seen.
j or | again to
deselect the mirror.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 4/5/19
Memory Mirrors
The vehicle may have memory mirrors. See Memory Seats 0 40.
Turn Signal Indicator
The vehicle may have a turn signal indicator lamp built into the mirror housing. The turn signal lamp flashes when the turn signals or hazard flashers are used.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change Alert (LCA) 0 236.
Side Blind Zone Alert
The vehicle may have Side Blind Zone Alert. See Side Blind Zone Alert (SBZA) 0 236.
Heated Mirrors
If equipped, the heated outside mirrors turn on when the rear window defogger is on and help to clear fog or frost from the surface of the mirrors.
K : This button is on the climate
control panel.
See Rear Window Defoggerunder
Dual Automatic Climate Control System 0 156.
Automatic Dimming Mirror
The vehicle has an automatic dimming outside mirror on the driver side. The mirror will adjust for the glare of headlamps behind you.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward toward the vehicle to prevent damage when going through an automatic car wash. Push the mirror outward to return it to the original position.
Reverse Tilt Mirrors
If equipped with memory seats, the passenger and/or driver mirror tilts to a preselected position when the vehicle is in R (Reverse). This allows the curb to be seen when parallel parking.
Keys, Doors, and Windows 29
The mirror(s) return to the original position when:
.
The vehicle is shifted out of R (Reverse), or remains in R (Reverse) for about 30 seconds.
.
The ignition is turned off.
.
The vehicle is driven in R (Reverse) above a set speed.
To turn this feature on or off, see Vehicle Personalization 0 134.
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