Chevrolet Captiva Sport 2014 User Manual

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2014 Chevrolet Captiva Sport Infotainment System M

Infotainment System .. . . . . 3

Introduction . . . . . . . . . . . . . . . . . 3

Infotainment . . . . . . . . . . . . . . . . . . . . 3

Overview . . . . . . . . . . . . . . . . . . . . . . . 4

Steering Wheel Controls . . . . . . . 8

Using the System . . . . . . . . . . . . . . 8

Software Updates . . . . . . . . . . . . . 13

Radio . . . . . . . . . . . . . . . . . . . . . . . 14

AM-FM Radio . . . . . . . . . . . . . . . . . 14

HD Radio Technology . . . . . . . . . 18

Satellite Radio . . . . . . . . . . . . . . . . 19

Pandora Internet Radio . . . . . . . 19

Stitcher Internet Radio . . . . . . . . 24

Pictures . . . . . . . . . . . . . . . . . . . . . . . 27

Audio Players . . . . . . . . . . . . . 28

CD Player . . . . . . . . . . . . . . . . . . . . . 28

MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 30

USB Port . . . . . . . . . . . . . . . . . . . . . . 34

Auxiliary Devices . . . . . . . . . . . . . . 39

Bluetooth Audio . . . . . . . . . . . . . . . 39

Navigation . . . . . . . . . . . . . . . . . 40

Using the Navigation

System . . . . . . . . . . . . . . . . . . . . . . 40

Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Navigation Symbols . . . . . . . . . . . 43

Destination . . . . . . . . . . . . . . . . . . . . 44

OnStar

Settings . . . . . . . . . . . . . . . . . . . . . . . 54

Global Positioning

System (GPS) . . . . . . . . . . . . . . . 60

Vehicle Positioning . . . . . . . . . . . . 61

Problems with Route

Guidance . . . . . . . . . . . . . . . . . . . . 61

If the System Needs

Service . . . . . . . . . . . . . . . . . . . . . . 62

Map Data Updates . . . . . . . . . . . . 62

Database Coverage

Explanations . . . . . . . . . . . . . . . . . 62

System . . . . . . . . . . . . . . 53

Voice Recognition . . . . . . . . 63

Bluetooth Phone/

Devices . . . . . . . . . . . . . . . . . . .

Bluetooth . . . . . . . . . . . . . . . . . . . . . 70

Text Messaging . . . . . . . . . . . . . . . 83

Trademarks and License

Agreements . . . . . . . . . . . . . .

Index . . . . . . . . . . . . . . . . . . . . . i-1

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Infotainment System 3

Introduction

Infotainment

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including but not limited to GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, and the name CAPTIVA SPORT are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors.

The information in this manual supplements the owner manual.

Litho in U.S.A. Part No. 23130587 B Second Printing

This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual. Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle.

Keep this manual with the owner manual in the vehicle, so it will be there if it is needed. If the vehicle is sold, leave this manual in the vehicle.

Read the following pages to become familiar with the infotainment system features.

The infotainment system has built-in features intended to help with this by disabling some functions when driving. A grayed-out function is not available when the vehicle is moving.

All functions are available when the vehicle is parked. Before driving:

Become familiar with the infotainment system operation, buttons on the faceplate, and touch-sensitive screen buttons.

Set up the audio by presetting favorite stations, setting the tone, and adjusting the speakers.

Set up phone numbers in advance so they can be called easily by pressing a single button or by using a single voice command for vehicles equipped with phone capability.

Warning

{

Taking your eyes off the road for too long or too often while using the infotainment or navigation system could cause a crash.

(Continued)

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Warning (Continued)

You or others could be injured or killed. Do not give extended attention to these tasks while driving. Limit glances at the vehicle displays and focus your attention on driving. Use voice commands whenever possible.

See “Defensive Driving” in the owner manual.

The vehicle has Retained Accessory Power (RAP). With RAP, the audio system can be played even after the ignition is turned off. See “Retained Accessory Power (RAP)” in the owner manual.

Overview

The infotainment system is controlled by using the buttons, touch screen, steering wheel controls, and voice recognition.

See Using the System on page 8.

CD Radio without Navigation

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1. PUSH/O (Volume/Power)

Z (Eject)

3. CD Slot

4. AUX Port

5. PUSH/SEL (Select)

D (Home Page)

7. SRCE (Source)

8. FAV (Favorites Menu)

Infotainment System 5

10. SEEK

11.

¨ (Next/Forward)

/ BACK

CD Radio with Navigation

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1. PUSH/O (Volume/Power)

Z (Eject)

3. AUX Port

4. PUSH/SEL (Select)

D (Home Page)

6. SRCE (Source)

7. SEEK

¨ (Next/Forward)

9. RPT (Repeat)

10. NAV (Navigation)

11. DEST (Destination)

12.

/ BACK

Infotainment Controls

PUSH/O (Volume/Power):

Press to turn the system on and off.

Turn to adjust the volume.

Z (Eject): Press to eject a disc

from the CD player. See CD Player on page 28.

AUX Port: 3.5 mm (1/8 in) connection for external audio devices.

PUSH/SEL (Select):

Turn to manually find a station or highlight a menu selection.

Press to select a highlighted selection.

D (Home Page): Press to go to

the Home Page. See “Home Page” in this section.

SRCE (Source): Press to change the audio source to AM, FM, SiriusXM (if equipped), Stitcher™, CD, USB, iPod

FAV (Favorites Menu): In AM, FM, or SiriusXM, press to scroll through the favorites banner. The stored stations for each list display on the bottom of the screen. To store a

(if equipped), Pandora

, AUX, or Bluetooth®Audio.

favorite station, press and hold on the desired position on the banner until a beep is heard.

Favorite Pages

Under the Home screen Settings menu, press Favorite Pages to select the number of favorite pages displayed on the screen. The choice is 1–6 pages.

The number of preset favorite pages can be changed by pressing the Settings button on a Home Page, then pressing Favorites Pages, and then selecting the number of favorite pages.

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Infotainment System 7

DEST (Destination):

Press to enter a destination.

If a destination has already been entered, press to access the Destination Menu. See Destination on page 44.

NAV (Navigation):

Press to view the vehicle's current position on the map screen.

Continue pressing to cycle through the full map and split screens.

RPT (Repeat): Press to repeat the last voice guidance prompt.

AM, FM, SiriusXM (if equipped): Press to seek to the previous strong station. Press and hold to

scan. Press stop the scan.

CD, USB, Pandora (if equipped), Stitcher, Bluetooth Audio: Press to seek to the beginning of the current or previous track.

CD, USB, Bluetooth Audio: Press and hold to quickly reverse through a track. Release the button to return to playing speed. See CD Player on page 28, USB Port on page 34, or Bluetooth Audio on page 39.

SEEK

¨ (Next/Forward):

AM, FM, SiriusXM (if equipped): Press to seek to the next strong station. Press and hold to scan.

Press SEEK

¨ again to stop

the scan.

CD, USB, Pandora (if equipped), Stitcher, Bluetooth Audio: Press to seek or skip the next track or program.

CD, USB, Bluetooth Audio: Press and hold to fast forward through a track. Release the button to return to playing speed. See CD Player on page 28, USB Port on page 34, or Bluetooth Audio on page 39.

/ BACK: Press to return to the

previous screen in a menu.

Language

To change the language of the navigation screens, see “Vehicle Personalization” in the owner manual.

English or Metric Units

To change the navigation screens from English or metric, see “Driver Information Center (DIC)” in the owner manual.

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Steering Wheel Controls

Press and and hold to mute the vehicle speakers only. Press and hold again to turn the sound back on.

K (End Call): Press to reject an

incoming call, or end a current call. Press to silence the vehicle speakers while using the infotainment system. Press again to turn the sound on.

v + or v − (Volume): Move the

thumbwheel up or down to increase or to decrease the volume.

For vehicles with audio steering wheel controls, some audio controls can be adjusted at the steering wheel.

+ / − (Next/Previous): Press and release to go to the next or the previous preset radio station or CD track.

J / 0 (Call/Mute): For vehicles with

Bluetooth interact with those systems. See Bluetooth on page 70 or “OnStar Overview” in the owner manual.

and OnStar®, press to

Using the System

The infotainment system is controlled by touching the screen and by using the knobs and other buttons.

Voice recognition, through the steering wheel controls, can be used to control the infotainment features.

J / 0 on the steering wheel

Press controls to begin voice recognition. See Voice Recognition on page 63.

Home Page

The infotainment system displays a Home Page to access all of the applications.

Back: Press to go back to the previous page or menu.

Home: From any page, press to cycle through the Home Pages to start a different application. There can be up to three Home Pages with eight icons per page. Each of these pages can be customized to contain your choice of icons. They may also be re-ordered on each screen.

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Infotainment System 9

FAV (Favorites): Keep pressing to

scroll through the favorites banner. The stored stations for each list display on the bottom of the screen. To store a favorite station, press and hold on the desired position on the banner.

! (Voice Recognition): Press to

begin voice recognition. See Voice Recognition on page 63. Press and hold to mute the radio.

Menu: Press to enter the Home Page menu.

r : Press to go to the next

Home Page.

q Previous: Press to go to the

previous Home Page.

Home Page Customization

All three Home Pages can be individually customized.

To change screen buttons on the current Home Page:

1. Press Menu.

2. Press Customize Home Page.

3. Press a screen button to add or remove from the first Home Page. A checkmark indicates it will be displayed. The maximum number of buttons on any Home Page is eight.

4. Press Done.

To re-order buttons on the current Home Screen:

1. Press Sort.

2. Press an icon to move it.

3. Press another icon to swap the position with the icon pressed in Step 2.

4. Press Done.

To restore Home Page defaults:

1. Press Menu.

2. Press Restore Home Page Defaults.

Home Page Features

Some features are disabled when the vehicle is moving and some icons may not be active.

Touch screen buttons are highlighted in color when available or grayed out when not available.

Various functions are disabled when the vehicle is moving.

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Press the Now Playing screen button to display the active source page. The sources available are AM, FM, SiriusXM (if equipped), CD, USB/iPod, Pandora (if equipped), Stitcher, and AUX.

See AM-FM Radio on page 14,

Press the Navigation screen button to display a map of your current vehicle position. See Using the

Navigation System on page 40, Maps on page 42, Navigation Symbols on page 43, Destination on page 44, and Settings on page 54.

Satellite Radio on page 19, CD Player on page 28, USB Port on page 34, Pandora Internet Radio on page 19, Stitcher Internet Radio on page 24, and Auxiliary Devices on page 39.

Press the Destination screen button to display the Destination Entry home page or the Destination Menu. The available screen buttons provide easy access to a variety of ways to enter a destination. See Destination on page 44.

Press the Phone screen button to display the Phone main page. See Bluetooth on page 70.

Press the Text Messaging screen button to display a pop-up message display stating, “Retrieving Messages.” Once messages are retrieved, select a message for viewing, or press the Sent screen button to view a listing of sent or received messages. See Text Messaging on page 83.

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Infotainment System 11

Press the Settings screen button to display the Settings main page. From this display, adjust features such as time and date, radio, phone, navigation, audio prompts, and display. See Settings on

Press the Picture Viewer screen button to view pictures on your USB drive or SD card. Pictures on the SD card can only be viewed through a USB adapter. See Pictures on

page 27.

page 54.

Press the FM screen button to Press the Tone screen button to display the Tone main page. Adjust the tone and speaker’s balance by

display the FM main page and play

the current or last tuned FM station.

See AM-FM Radio on page 14. pressing the screen buttons. There are options such as EQ (equalizer), Bass, Middle, Treble, and Balance. See AM-FM Radio on page 14.

Press the AM screen button to display the AM main page and play the current or last tuned AM station. See AM-FM Radio on page 14.

Press the XM screen button (if equipped) to display the XM main page and play the current or last tuned SiriusXM channel. See Satellite Radio on page 19.

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If equipped, press the Pandora screen button to display the Pandora home page and stream personalized radio stations based on artists, songs, genres, and

Press the DISC screen button to display the CD main page and play the current or last CD track selected. See CD Player on

page 28. comedians. See Pandora Internet Radio on page 19.

Press the Bluetooth Audio screen

button to display the Bluetooth If equipped, press the Stitcher screen button to display the Stitcher home page and stream news,

Audio main page and play music

through a Bluetooth device. See

Bluetooth Audio on page 39. sports, and entertainment shows through the audio system. See Stitcher Internet Radio on page 24.

Press the iPod screen button to display the iPod main page and play the current or last track selected. See USB Port on page 34.

Press the USB screen button to display the USB main page and play the current or last track selected. See USB Port on page 34.

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Infotainment System 13

{

Do not attach a device with a suction cup to the display. This may cause damage and would

Press the Front AUX screen button to access any connected auxiliary device. See Auxiliary Devices on page 39.

Cleaning High Gloss Surfaces and Vehicle Information and Radio Displays

For vehicles with high gloss surfaces or vehicle displays, use a microfiber cloth to wipe surfaces. Before wiping the surface with the microfiber cloth, use a soft bristle brush to remove dirt that could scratch the surface. Then use the microfiber cloth by gently rubbing to clean. Never use window cleaners or solvents. Periodically hand wash the microfiber cloth separately, using mild soap. Do not use bleach or fabric softener. Rinse thoroughly and air dry before next use.

not be covered by the vehicle warranty.

Caution

Software Updates

Following is the website information.

Website Information

Chevrolet

In the U.S., see www.chevrolet.com.

Customer Assistance Offices

See the owner manual for Customer Assistance Office phone numbers.

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Radio

AM-FM Radio

Playing the Radio

PUSH/O (Power/Volume):

Press to turn the radio on or off.

Turn to increase or decrease the volume of the active source.

The steering wheel controls can also be used to adjust the volume. See Steering Wheel Controls on page 8.

Audio Source

To access AM, FM, or SiriusXM

(if equipped), do one of the

following:

On one of the Home Pages, press the AM, FM, or XM (if equipped) screen button.

Press the SRCE radio button to scroll through the options. A source ribbon will appear at the bottom of the screen allowing you to select the one you want.

Use voice recognition by pressing one of the voice recognition buttons. After the voice prompt and the beep, say one of the following: “Tune AM,”

“Tune FM,” or “Tune XM,” or “AM,” “FM,” or “XM”.

Infotainment System Settings

Tone Settings

To access the tone settings, press the Tone button on the Home Page, or press the PUSH/SEL knob while in an audio source.

To adjust the settings:

Bass: Press + or − to change the level.

Middle: Press + or − to change the level.

Treble: Press + or − to change the level.

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EQ (Equalizer) (If Equipped): Press

o or p to scroll through

the preset EQ options.

Stereo/DSP Mode (If Equipped): Press

o or p to scroll through

the preset Digital Signal Processing (DSP) or toggle between Stereo modes.

Fade: Press the F button to fade the audio to the front speakers. Press the R button to fade the audio to the rear speakers. The middle position balances the sound between the front and rear speakers.

Balance: Press the L button to balance the audio to the left speakers. Press the R button to balance the audio to the right speakers. The middle position balances the sound between the left and right speakers.

Finding a Station

Press the SRCE button to go to the currently playing source. Press it again to select a different source.

Turn the PUSH/SEL knob to find a radio station. To select a preset station, press FAV to scroll through the favorite banner. Press the desired station on the banner.

Seeking a Station

Press

for a station.

Press and hold the

¨ to scan up or down the

SEEK band, pausing on each station for

five seconds. Press

¨ again to cancel.

SEEK

Infotainment System 15

To access the AM menu press the Menu screen button from the AM source screen:

Favorites List: Press to display the favorites list.

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AM Station List: The station list

may need to be updated before pressing to display a list of AM stations.

Update Station List: Press to update and then display the list of AM stations.

Tag Song: Press to tag a song to download to an iPod when it is connected, and to purchase it at a later time. Song tagging is only available while listening to an HD broadcast.

HD Enabled/Disabled: Press to enable or disable the HD Radio

function.

To access the FM menu, press the

Menu screen button from the FM

source screen.

Favorites List: Press to display the

favorites list.

FM Station List: The station list may need to be updated before pressing to display a list of FM stations.

Update Station List: Press to update and then display the list of FM stations. An FM station list update may take several minutes. To decrease the time to build a station list will only be populated with non HD stations.

Tag Song: Press to tag a song to download to an iPod when it is connected, and to purchase it at a later time. Song tagging is only available while listening to an HD broadcast.

HD Enabled/Disabled: Press to enable or disable the HD function.

FM Category List: Press to select the desired genre.

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SiriusXM (If Equipped)

To access the XM Menu, press the Menu screen button and the following may display:

Favorites List: Press to display the favorites list.

XM Channel List: Press to display a list of SiriusXM channels.

XM Category List: Press to display a list of SiriusXM categories.

Storing Radio Station Presets

Up to 30 preset stations can be stored into the favorites banner: AM, FM, and SiriusXM (if equipped) can be mixed.

1. From the AM, FM, or XM main page, press and hold one of the preset screen buttons at the bottom of the screen. After a few seconds, a beep is heard and the new preset information displays on that screen button.

2. Repeat for each preset.

Mixed-Band Presets

Each favorite page can store five preset stations. The presets within a page can be from different radio bands.

To scroll through the pages, press FAV or the FAV screen button on the top bar. The current page number displays above the preset buttons.

To change the number of favorite pages displayed:

1. Press Settings on the Home Page.

2. Press Favorite Pages.

3. Select the number of pages to display.

Recalling a Preset Station

To recall a preset station from a favorites page, do one the following:

Press the FAV screen button at the top bar to display the preset pop-up. Press one of the preset screen buttons to go to the selected preset station.

In the AM, FM, or XM (if equipped) main page, press one of the preset screen buttons to go to the selected preset station.

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HD Radio Technology

HD Radio Technology is a free service with features like static-free sound, more programming choices on local FM HD2/HD3/HD4/HD5/ HD6/HD7 channels, on-screen information such as artist and song title, as well as album art if the station is broadcasting it. Some HD Radio stations broadcast station art and album art as part of the HD service. HD Radio station art is stored in the radio and may take up to five minutes to learn for each station that supports station art. Album art is broadcast at the beginning of songs. If tuning into the middle of a song, the art may not be available.

HD Radio Technology Station Access

To access HD Radio stations:

1. Tune the radio to the station. If the station is broadcasting HD Radio Technology, the radio will

automatically switch to digital audio and will have an orange HD logo.

2. Press

There might be a delay before the station starts playing while the signal is processed.

The HD Radio channel number is indicated next to the logo.

HD Radio channels can be saved as favorites. Songs can be tagged for download to a connected iPhone

AM-FM Radio on page 14 or USB Port on page 34.

For a list of all channels, see www.hdradio.com.

tune to the previous or next HD sub channel.

or iPod touch®. See

HD Radio Technology Troubleshooting

Digital Audio Delay: Once tuned

to an HD station, there may be up to an eight second wait for the signal to process and start playing. This is indicated by an orange HD icon.

Volume Change, Audio Skip, Echo, Digital Audio Lost: Station

signal strength may be weak or the station is out of range. Verify proper reception on another channel.

If listening to channel HD1 and the signal is losing reception, the radio will go back to the main non-HD Radio station.

If listening to channels HD2 to HD7 and the signal is losing reception, the radio mutes until the signal can be recovered or until the station is changed.

Digital HD broadcasting signals are weaker than the normal signal strength of the analog station, so HD listening may not deliver the same range as non-HD station

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listening. The radio will indicate loss of HD signal by displaying “No HD Signal.”

Satellite Radio

Vehicles with a valid SiriusXM satellite radio subscription can receive SiriusXM programming.

SiriusXM satellite radio has a wide variety of programming and commercial-free music, coast to coast, and in digital-quality sound. For more information, see www.siriusxm.com or call 1-866-635-2349 in the U.S.

When SiriusXM is active, the station name, number, category name, song title, and artist display on the screen. SiriusXM may update the background picture at any time.

SiriusXM Categories

SiriusXM stations are organized in categories.

Adding or Removing SiriusXM Categories

Using the Home Page:

1. Press the Settings screen button on the Home Page.

2. Select XM Categories.

3. Select or deselect a category. A checkmark will indicate that the category is selected.

Press “Restore All” to restore all SiriusXM categories.

Using the XM playing screen:

1. Press the Menu screen button.

2. Select XM Category List.

3. Select or deselect a category. A checkmark will indicate that the category is selected.

Pandora Internet Radio

Pandora

Pandora is a free Internet radio service that streams personalized radio stations based on artists, songs, genres, and comedians. Create stations with the Pandora application downloaded on a phone

or device, then use or

stations. To set up an account, or for more information, go to www.pandora.com. Pandora may not be available in Mexico.

A phone or tablet with Internet connection is required for this application. Personal cell phone data plans are used. Make sure the latest version is installed on the device and the volume is turned up.

- (thumbs up)

, (thumbs down) to personalize

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To install Pandora:

On an Android™ phone or Android Tablet, go to the Google Play Market and search for Pandora. Install to the phone, not to the SD card.

On a BlackBerry®phone, go to the BlackBerry App World™ and search for Pandora.

On an iPhone®, iPad®, or iPod

, go to the iTunes®Store

touch and search for Pandora.

Launching Pandora

Connect the iPhone, iPad, or iPod touch to the USB port, or connect an Android or BlackBerry through

Bluetooth. See Auxiliary Devices on page 39 or Bluetooth on page 70. For first-time use, set up the stations before connecting to the vehicle. The Pandora icon will be available on the Home Page.

The USB jack will charge Apple

devices drawing up to 1 amp of current. iPads will not charge because the USB jack does not provide enough amperage.

There may be performance issues with this feature when the signal or battery levels are low.

Launch Using the iPhone, iPod touch, or iPad

1. Plug the device into the USB port. The phone screen must be unlocked.

2. To launch, do one of the following:

Make sure the device is unlocked so the Allow button can be pressed on the device.

Press Pandora on the Home Page.

Press J / 0 and say “Pandora” or “Play Pandora.”

Press the SRCE button and select from the source ribbon of options.

If nothing happens when the available Pandora screen button is pressed, download the latest Pandora application to the device and retry. Also, verify you are in a good signal area.

Pandora will always be highlighted on the Home Page when an iPhone, iPad, or iPod touch having the application capability is connected using the USB port. To use, log into your account.

Launch Using an Android Phone

1. Pair the Android phone using Bluetooth.

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2. Use one of the following to launch:

Press Pandora on the Home Page.

Press J / 0 and say “Pandora” or “Play Pandora.”

Press the SRCE button and select from the source ribbon of options.

If nothing happens when the available Pandora screen button is pressed, download the latest Pandora application to the device and retry. Also, verify you are in a good signal area.

Launch Using a BlackBerry Phone

The phone must be unlocked. To launch Pandora service:

1. Pair the BlackBerry phone using Bluetooth.

2. Use one of the following to launch:

Press Pandora on the Home Page.

Press J / 0 and say “Pandora” or “Tune Pandora.”

Press the SRCE button and select from the source ribbon of options.

If nothing happens when the available Pandora screen button is pressed, download the latest Pandora application to the device and retry. Also, verify you are in a good signal area.

If the “Please See Device” message is shown, the login screen may display on the device.

Pandora Menus

Press Menu on the Pandora main page.

Pandora has a menu system with the following:

Bookmark: When pressed during a song, a choice displays to bookmark the artist or song. This sends the bookmark to the Pandora account.

Shuffle: Press to play the stations in random order.

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User-Created Stations: Press to

play a user-created station. Press the

! screen button and say “Play

[your station].” For additional voice commands, see Voice Recognition on page 63.

Pandora Features

Pandora service has features to rate songs, skip songs, or change stations.

, (Thumbs Down): When

pressed, Pandora stores this information, changes to the next song, and does not play this song on this station again. This helps Pandora choose which songs

should not play on this station. This feature is only available on user-created stations.

- (Thumbs Up): When pressed,

Pandora stores this information and

- is checkmarked for the remainder

of the song. This helps Pandora choose which songs should play on this station.

d (Next Song): When pressed,

Pandora changes to the next song.

Free Pandora App Has a Limit on How Many Songs Could be Skipped

Pandora offers a skip song service. The current limit is six songs per hour per station. This also applies to the thumbs down feature. The song will continue to play, but Pandora stores this information and will not play that song again.

Pandora Advertisement While Using the Free Version

Pandora may play advertisements. Ads normally displayed on the phones will not be seen while

connected to the vehicle. Artist name and song title will not be displayed, and the skip track button is not available.

Pandora Troubleshooting

Unable to Connect Device to Vehicle

If the device is unable to connect to the USB or Bluetooth:

1. Turn the vehicle off.

2. Remove the key from the ignition.

3. Open and close the driver door, wait about one minute, and try to connect the device again.

Unable to Start Pandora

If the device is unable to launch Pandora:

Check that the latest version of Pandora is installed.

Check that there is an active account logged into Pandora.

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Check that there is good signal strength. The signal strength and phone battery level can be checked on the radio screen.

Have at least one station created.

For Android and BlackBerry devices, check that the device is paired with the vehicle, and the Bluetooth icon on the display is highlighted.

For iPhone, iPod touch, or iPad devices, check that the USB cable is connected to the USB port and the screen is unlocked.

Close Pandora on the device and launch again. Devices that allow multitasking may require an extra step to quit the Pandora application. See the cell phone manufacturer's user guide.

Thumbs Up or Thumbs Down Error

If there is an error trying to rate a song with the

, or - buttons, the

message “Thumbs Down Error” or “Thumbs Up Error” may display.

Press OK to retry.

Loss of Audio

Loss of Pandora audio can happen in different ways:

Weak or lost data connection. The signal strength and phone battery level can be checked on the radio screen.

Device needs to be charged.

Application needs to be relaunched.

Connection between the phone and radio was lost.

If any iPhone, iPod touch, or iPad is connected to Bluetooth and the dock connector, unplug the dock connector and plug it in again.

Volume is too low. Turn up the volume on the device.

If the connection is lost between the application and device, a message “Please unlock your phone or restart the phone app and try again” may display. Press OK to retry.

Common Pandora Messages

Paused or Audio Paused:

Playback is paused on the radio or device. Press the

r button in the

middle of the time bar on the bottom of the screen to play or press the

button to pause.

No Stations Found: Logged in but no stations have been created.

Communication Failure or Application Unexpectedly Quit or Network Connection Could Not Be Established: Communication

failure between the radio and the phone application, or between the phone and data connection, or the device is locked.

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See www.pandora.com/help for more information. If the service will not work, see your dealer for assistance.

Stitcher Internet Radio

Stitcher

Stitcher SmartRadio is an Internet radio service that streams news, sports, and entertainment shows through the audio system. Create personalized, on-demand stations or discover new shows through Stitcher’s preset stations. To set up an account, or for more information, see www.stitcher.com. Stitcher may be available as a worldwide Internet service.

To install Stitcher:

On an Android phone or Android Tablet, go to the Google Play Market and search for Stitcher. Install to the phone, not to the SD card.

On an iPhone, iPad, or iPod touch, go to the iTunes Store and search for Stitcher.

Launching Stitcher

Connect the iPhone, iPad, or iPod touch to the USB port, or connect a Google Play through Bluetooth. See

Auxiliary Devices on page 39 or Bluetooth on page 70. For first-time

use, set up the stations before

connecting to the vehicle. The Stitcher icon will be available on the Home Page.

There may be performance issues with this feature when the signal or battery levels are low.

Launch Using the iPhone, iPod touch, or iPad

1. Plug the device into the USB port. The phone screen must be unlocked.

2. To launch, do one of the following:

Make sure the device is unlocked so the Allow button can be pressed on the device.

Press Stitcher on the Home Page.

Press SRCE and press Stitcher on the ribbon.

Press J / 0 and say “Stitcher” or “Play Stitcher.”

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To relaunch Stitcher, press the Stitcher source again from either the Home Page or source ribbon.

If nothing happens when the available Stitcher screen button is pressed, download the latest Stitcher application to the device and retry. Also, verify you are in a good signal area.

Stitcher will always be highlighted on the Home Page when an iPhone, iPad, or iPod touch is connected using the USB port. To use, log into your account.

If the “Please See Device” message is shown, the login screen may display on the device.

Launch Using an Android Phone

1. Pair the Android phone using Bluetooth.

2. Use one of the following to launch:

Press Stitcher on the Home Page.

Press SRCE and press Stitcher on the ribbon.

Press J / 0 and say “Stitcher” or “Play Stitcher.”

After Stitcher has been launched, press the Stitcher icon to access Stitcher features.

If nothing happens when the available Stitcher screen button is pressed, download the latest Stitcher application to the device and retry. Also, verify you are in a good signal area.

If the “Please See Device” message is shown, the login screen may display on the device.

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Stitcher Menu

Stitcher has a menu page displaying preselected list items to choose from. Select the desired line item.

Stitcher Features

If available, Stitcher has a thumbs up or down method of rating programs.

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My Favorites: Displays a list of

favorite stations and shows. Select and store programs as favorites on the device and then access them through My Favorites.

Stitcher Station Categories:

Displays categories by topic. When a category then subcategory is selected, the radio will start playing the first program in that subcategory.

Turn the PUSH/SEL knob to bring up the first 24 stations of that subcategory.

Current Station Playlist: While listening to show, turn the PUSH/ SEL knob to display the menu list of shows available for the current station.

q (Favorites): When pressed, the

current show is added to the favorites station.

, (Thumbs Down): When

pressed, Stitcher changes to the next show. This helps Stitcher provide a personalized listening experience.

- (Thumbs Up): When pressed,

Stitcher stores this information and is highlighted for the remainder of the show. This helps Stitcher provide a personalized listening experience.

d (Next Show): When pressed,

Stitcher changes to the next show.

k (Play/Pause): Press on the

radio to pause playback. Press again to resume.

(Back 30 Seconds): When pressed, Stitcher rewinds the currently playing show 30 seconds and resumes play.

Stitcher Troubleshooting

Unable to Connect Device to Vehicle

If the device is unable to connect to the USB or Bluetooth:

1. Turn the vehicle off.

2. Remove the key from the ignition.

3. Open and close the driver door, wait about one minute, and try to connect the device again.

Unable to Start Stitcher

If the device is unable to launch Stitcher:

Check that the latest version of Stitcher is installed.

Check that there is an active account logged into Stitcher.

Check that you have good signal strength.

Have at least one station created.

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For Android devices, check that the device is paired with the vehicle, and the Bluetooth icon on the display is highlighted.

For iPhone, iPod touch, or iPad devices, check that the USB cable is connected to the USB port and the screen is unlocked.

Close Stitcher on the device and launch again. Devices that allow multitasking may require an extra step to quit the Stitcher application. See the cell phone manufacturer's user guide.

Thumbs Up or Thumbs Down Error

If there is an error trying to rate a song with the

, or - buttons, the

message “Thumbs Down Error” or “Thumbs Up Error” may display.

Press OK to retry.

Loss of Audio

Loss of Stitcher audio can happen in different ways:

Weak or lost data connection.

Device needs to be charged.

Application needs to be relaunched.

Connection between the phone and radio was lost.

If any iPhone, iPod touch, or iPad is connected to Bluetooth and the dock connector, unplug the dock connector and plug it in again.

Volume is too low. Turn up the volume on the device.

If the connection is lost between the application and device, a message “Please unlock your phone or restart the phone app and try again” may display. Press OK to retry.

Common Stitcher Messages

Paused or Audio Paused:

Playback is paused on the radio or device. Press

k or play on the

radio page for Stitcher source.

No Stations Found: Logged in but no stations have been created. Press OK to continue.

Communication Failure or Application Unexpectedly Quit or Network Connection Could Not Be Established: Communication

failure between the radio and the phone application, or between the phone and data connection, or the device is locked.

See www.stitcher.com/help for more information. If the service will not work, see your dealer for assistance.

Pictures

Pictures can only be viewed using USB devices. If pictures are on an SD card, transfer to a USB device or use a USB-SD adapter. A maximum 5Mb uncompressed photo size is supported, however to achieve this, use a 4 Megapixel or lower resolution camera setting. Only jpeg, bmp, gif, and png files are supported.

1. Press the Picture Viewer screen icon on the Home Page.

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2. The system does a search to find the picture folders. A “Please wait” message displays until the search is finished.

4. Once a picture displays, the following options are available:

Info: Press to turn file name information on or off.

S : Press to display the previous

picture.

T : Press to display the next

picture.

Menu: Press to open the Picture Viewer Main Settings screen.

If the displayed picture screen is not used within six seconds, the upper and lower bar options will disappear.

3. A list displays. Select a picture to view.

Touch-tap the screen to re-display the upper and lower bar.

Audio Players

CD Player

The player can be used for CD and different audio types such as MP3.

With the radio on, insert a disc into the slot, label side up. The player pulls it in and begins playing.

The system is capable of playing:

Most audio CDs

CD-R

CD-RW

MP3 or unprotected WMA formats

When playing any compatible recordable disc, the sound quality can be reduced due to disc quality, the method of recording, the quality of the music that has been recorded, or the way the disc has been handled.

There can be increased skipping, difficulty in recording tracks, difficulty in finding tracks, and/or

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