Chauvet Pro WELL Com Users Manual

User Manual

EDITION NOTES

The WELL COM User Manual includes a description, safety precautions, installation, programming, operation and maintenance instructions for the WELL COM as of the release date of this edition.

Trademarks

CHAUVET, the Chauvet logo and WELL COM are r egistered trademarks or trademark Sons, LLC (d/b/a Chauvet and Chauvet Lighting) in the United States and other countri es. Other compan y and product names and logos referred to herein may be trademarks of thei r respective companies.

The works of authorship contained in this manual, including, but not limited to, all design, text and images are owned by Chauvet.

Electronically published by Chauvet in the United States of America.

Manual Use

Chauvet authorizes its customers to download and print this manual for professional information purposes only. Chauvet expressly prohibits the usage, copy, storage, distribution, modification, or printing of this manual or its content for any other purpose without written consent from Chauvet.

Document Printing

For best results, print this document in color, on letter size paper (8.5 x 11 in), double-sided. If using A4 paper (210 x 297 mm), configure the printer to scale the content accordingly.

Intended Audience

Any person installing, operating, and/or maintaining this product should comple tely read th rough the guide that shipped with the product, as well as this manual, before installing, operating, or maintaining this product.

s of Chauvet &

Disclaimer

Chauvet believes that the information contained in this manual is accurate in all respects. However, Chauvet assumes no responsibility and specifically disclaims any and all liability to any party for any loss, damage or disruption caused by any errors or omissions in this document, whether such errors or omissions result from negligence, ac cident or any other cause. Chauvet reserves the right to revise the content of this document without any obligation to notify any person or company of such revision, however, Chauvet has no obligation to make, and does not commit to make, any such revisions. Download the latest version from www.chauvetprofessional.com

Document Revision

This WELL COM User Manual is the 2nd edition of this document. Go to www.chauvetprofessional.com for the latest version.

WELL COM User Manual Rev. 2

TABLE OF CONTENTS

1. Before You Begin....................................................................... 1

What Is Included ........................................................................................... 1

Claims........................................................................................................... 1

Manual Conventions ..................................................................................... 1

Symbols ........................................................................................................ 1

Safety Notes.................................................................................................. 2

Personal Safety.................................................................................................. 2

Mounting and Rigging........................................................................................ 2

Power and Wiring............................................................................................... 2

Operation ...................................................................................................... 2

2. Introduction ................................................................................ 3

Description.................................................................................................... 3

Features........................................................................................................ 3

Product Overview.......................................................................................... 3

Product Dimensions...................................................................................... 4

3. Setup ........................................................................................... 5

AC Power...................................................................................................... 5

Battery Charge Notes.................................................................................... 5

Downloading the App.................................................................................... 5

Connecting to the WELL COM Wi-Fi Network.............................................. 5

Settings......................................................................................................... 5

Wi-Fi Settings..................................................................................................... 6

Password Protection......................................................................................... 6

SSID .................................................................................................................. 6

WIFI Channel.................................................................................................... 6

IP Address and Subnet Mask............................................................................ 6

Device Settings.................................................................................................. 6

Input Mode........................................................................................................ 6

Connecting Products to WELL COM............................................................. 6

4. Operation .................................................................................... 7

Visual Modeling Mode................................................................................... 7

Designing or Editing a Step................................................................................ 7

DMX Address................................................................ .................................... 7

Count................................................................................................................. 7

Color.................................................................................................................. 8

Color Preset...................................................................................................... 8

Color Palette ..................................................................................................... 8

Color Mixer........................................................................................................ 8

Saving a Step..................................................................................................... 9

Edit Mode...................................................................................................... 10

Designing or Editing a Step................................................................................ 10

Scene Setting..................................................................................................... 11

Edit Mode Menu................................................................................................. 11

Delete All............................................................................................................ 11

Playback Pages ............................................................................................ 12

Delete a Scene................................................................................................... 12

Backup............................................................................................................... 13

5. Technical Information................................................................ 14

Product Maintenance.................................................................................... 14

WELL COM User Manual Rev. 2

TABLE OF CONTENTS

6. Technical Specifications ........................................................... 15

Returns............................................................................................ 16

WELL COM User Manual Rev. 2

BEFORE YOU BEGIN

1. BEFORE YOU BEGIN

What Is Included

•WELL COM

• USB A Male to Micro USB B Male (3 ft)

• 5-pin DMX Adapter

Claims

Carefully unpack the product immediately and check the container to make sure all the parts are in the package and are in good condition.

If the box or the contents (the product and included accessories) appear damaged from shipping, or show signs of mishandling, notify the carrier immediately, not Chauvet. Failure to report damage to the carrier immediately may invalidate your claim. In addition, keep the box and contents for inspection.

For other issues, such as missing components or parts, damage not related to shipping, or concealed damage, file a claim with Chauvet within 7 days of delivery.

Manual Conventions

Convention Meaning

1–512 A range of values

50/60 A set of values of which only one can be chosen

<SET> A button on the product’s control panel

Settings A product function or a menu option

• External Power Supply

• Warranty Card

• Quick Reference Guide

Symbols

Symbol Meaning

The term “DMX” used throughout this manual refers to the USITT DMX512-A digital data transmission protocol.

Electrical warning. Not following these instructions may cause electrical damage to the product, accessories, or the user.

Critical installation, configuration, or operation information. Not following these instructions may make the product not work, ca use damage to the product, or cause harm to the operator.

Important installation or configuration information. The product may not function correctly if this information is not used.

Useful information.

WELL COM User Manual Rev. 2

Page 1 of 17

BEFORE YOU BEGIN

Safety Notes

Read all the following safety notes before working with this product. These notes contain important information about the installation, usage, and maintenance of this product.

This product contains no user-serviceable parts. Any reference to servicing in this User Manual will only apply to properly trained, certified technicians. Do not open the housing or attempt any repairs.

All applicable local codes and regulations apply to proper installation of this product.

Personal Safety

• Always disconnect this product from its power source before servicing.

• Always connect this product to a grounded circuit to avoid the risk of electrocution.

• Do not touch this product’s housing during opera tion because it may be very hot.

Mounting and Rigging

• This product is not intended for permanent installation.

• This product is for indoor use only! To prevent risk of fire or shock, do not expose this product to rain or moisture. (IP20)

• CAUTION: When transferring product from extreme temperature environments, (e.g., cold truck to warm humid ballroom) condensation may form on the internal electronics of the product. To avoid causing a failure, allow product to fully acclimate to the surrounding envir onment before connecting it to power.

• Mount this product in a location with adequate ventilation, at least 20 in (50 cm) from adjacent surfaces.

• Make sure there are no flammable materials close to this product while it is operating.

• Never carry the product by the power cord or any moving part.

Power and Wiring

• Make sure the power cord is not crimped or damaged.

• Always make sure you are connecting this product to the proper voltage in accordance with the specifications in this manual or on the product’s specification label.

• To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely disconnect the product from power via breaker or by unplugging it.

• Never connect this product to a dimmer pack or rheostat.

• Never disconnect this product by pulling or tugging on the power cable.

Operation

• Do not operate this product if there is damage on the housing or cables. Have the damaged parts replaced by an authorized technician at once.

• The maximum ambient temperature is 1 13 °F (4 5 °C). Do not operate the product at higher temperatures.

• In the event of a serious operation problem, stop using this product immediately!

If your Chauvet product requires service, contact Chauvet Technical Support.

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WELL COM User Manual Rev. 2

INTRODUCTION

1 2345678

2. INTRODUCTION

Description

The WELL COM is a battery powered interface that allows W-DMX control from a smartphone or tablet.

The default password for the WELL COM is 2323.

Features

• Compact, easy-to-use battery powered Wi-Fi™ receiver and wireless W-DMX™ transmitter in a single unit

• 8 hours of usage on a full charge

• Compatible with Android™ and iOS® on both smartphones and tablets

• Output can be used in wireless W-DMX™ or wired DMX protocols

• Full universe of DMX available for programming larger events

• Built in color picker and color macros for use with RGB, RGBA, and RGBW wash fixtures

• Program up to 24 steps per scene with fade and hold times

• A total of 18 scenes available for playback

• Easy to navigate user interface

Product Overview

# Description Function 1<LINK>Press to reset wireless fixture pairing

2DMXDMX in port (adapter included)

Micro USB B port for charging the battery

3 Power Charger

4 Wi-fi Pairing

5 DMX Signal

6 Wi-fi Signal

7 Battery Life

8<PWR>Press to power on/off the device

• External power supply included

• Battery Charge Time - 8 hours

• Battery Life - 8 hours

Blinks for 5 seconds after pressing <LINK>, and then intermittently while connected to products

Blinking - No DMX signal detected Solid - DMX signal detected

Blinking - No Wi-Fi signal detected Solid - Wi-Fi signal detected

Green - Power is currently 50–100% Orange - Power is currently 25–50% Red - Power is currently less than 20% Blinking - Battery is charging

WELL COM User Manual Rev. 2

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