Page 1
User Manual
Page 2
TABLE OF CONTENTS
TABLE OF CONTENTS
1. Editio n No te s .............................................................................. 1
Trademarks ................................................................................................... 1
Copyright Notice............................................................................................ 1
Manual Use .................................................................................................................... 1
Document Printing......................................................................................... 1
Intended Audience ........................................................................................ 1
Disclaimer ..................................................................................................... 1
Document Revision ....................................................................................... 1
2. Before You Be gin ....................................................................... 2
What Is Included ........................................................................................... 2
Claims ........................................................................................................... 2
Manual Conventions ..................................................................................... 2
Symbols ........................................................................................................ 2
Safety Notes.................................................................................................. 3
Personal Safety.............................................................................................................. 3
Mounting and Rigging .................................................................................................... 3
Power and Wiring........................................................................................................... 3
Operation ...................................................................................................... 4
3. Introduction ................................................................................ 5
Description .................................................................................................... 5
Features ......................................................................................................................... 5
Product Overview.......................................................................................... 6
Product Dimensions ...................................................................................... 7
4. Setup ........................................................................................... 8
AC Power ...................................................................................................... 8
AC Plug .......................................................................................................................... 8
Resetting the Breaker ................................................................................... 8
DMX Linking.................................................................................................. 8
DMX Personalities.......................................................................................................... 8
Mounting ....................................................................................................... 9
Orientation...................................................................................................................... 9
Procedure....................................................................................................................... 9
Tank Inversion............................................................................................... 11
Preparing for Operation.................................................................................................. 12
5. Operation .................................................................................... 13
Control Panel Operation................................................................................ 13
Control Options ............................................................................................. 13
Programming................................................................................................. 13
Menu Map ..................................................................................................... 13
Color Zones................................................................................................... 14
Configuration (DMX) ...................................................................................................... 14
DMX Control................................................................................................................... 14
Setting the LED Color .................................................................................................... 14
Configuration (Standalone) ........................................................................... 14
Interval ........................................................................................................................... 14
Duration.......................................................................................................................... 14
Timer Mode .................................................................................................................... 14
Manual Mode ................................................................................................................. 14
Timer Mode Parameters ................................................................................................ 15
DMX Values .................................................................................................. 15
TOC 1 of 2
Vesuvio II User Manual Rev. 2
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TABLE OF CONTENTS
6. Te chnical Information ................................................................ 16
Product Maintenance .................................................................................... 16
Storage.......................................................................................................... 16
7. Te c hnic al S pe c ific atio ns ........................................................... 17
8. Returns ........................................................................................ 18
9. Contact Us .................................................................................. 19
Vesuvio II User Manual Rev. 2
TOC 2 of 2
Page 4
EDITION NOTES
1. EDITION NOTES
The Vesuvio II User Manual includes a description, safety precautions, installation, programming,
operation and maintenance instructions for the Vesuvio II as of the release of this edition.
Trademarks
CHAUVET, the Chauvet logo and Vesuvio II are registered trademarks or trademarks of Chauvet & Sons,
LLC (d/b/a Chauvet and Chauvet Lighting) in the United States and other countries. Other company and
product names and logos referred to herein may be trademarks of their respective companies.
Copyright Notice
The works of authorship contained in this manual, including, but not limited to, all design, text and images
are owned by Chauvet.
© Copyright 2017 Chauvet & Sons, LLC. All rights reserved.
Electronically published by Chauvet in the United States of America.
Manual Use
Chauvet authorizes its customers to download and print this manual for professional information purposes
only. Chauvet expressly prohibits the usage, copy, storage, distribution, modification, or printing of this
manual or its content for any other purpose without written consent from Chauvet.
Document Printing
For best results, print this document in color, on letter size paper (8.5 x 11 in), double-sided. If using A4
paper (210 x 297 mm), configure the printer to scale the content accordingly.
Intended Audience
Any person installing, operating, and/or maintaining this product should completely read through the guide
that shipped with the product, as well as this manual, before installing, operating, or maintaining this
product.
Disclaimer
Chauvet believes that the information contained in this manual is accurate in all respects. However,
Chauvet assumes no responsibility and specifically disclaims any and all liability to any party for any loss,
damage or disruption caused by any errors or omissions in this document, whether such errors or
omissions result from negligence, accident or any other cause. Chauvet reserves the right to revise the
content of this document without any obligation to notify any person or company of such revision, however,
Chauvet has no obligation to make, and does not commit to make, any such revisions. Download the latest
version from www.chauvetprofessional.com.
Document Revision
This Vesuvio II User Manual is the 2nd edition of this document. Go to www.chauvetprofessional.com for
the latest version.
Page 1 of 19
Vesuvio II User Manual Rev. 2
Page 5
BEFORE YOU BEGIN
2. BEFORE YOU BEGIN
What Is Included
• Vesuvio II
• Seetronic Powerkon IP65 power cord
• Omega Brackets (x2)
Claims
Carefully unpack the product immediately and check the container to make sure all the parts are in the
package and are in good condition.
If the box or the contents (the product and included accessories) appear damaged from shipping, or show
signs of mishandling, notify the carrier immediately, not Chauvet. Failure to report damage to the carrier
immediately may invalidate your claim. In addition, keep the box and contents for inspection.
For other issues, such as missing components or parts, damage not related to shipping, or concealed
damage, file a claim with Chauvet within 7 days of delivery.
Manual Conventions
Convention Meaning
1–512 A range of values
50/60 A set of values of which only one can be chosen
<SET> A button on the product’s control panel
Settings A product function or a menu option
• Warranty Card
• Quick Reference Guide
Symbols
Symbol Meaning
Electrical warning. Not following these instructions may cause electrical damage to
the product, accessories, or the user.
Critical installation, configuration, or operation information. Not following these
!
!
instructions may make the product not work, cause damage to the product, or cause
harm to the operator.
Important installation or configuration information. The product may not function
correctly if this information is not used.
Useful information.
Any reference to power connections in this manual assumes the use of Seetronic
IP rated cables.
The term “DMX” used throughout this manual refers to the USITT DMX512-A
digital data transmission protocol.
Vesuvio II User Manual Rev. 2
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Page 6
BEFORE YOU BEGIN
Safety Notes
Read all the following safety notes before working with this product. These notes contain important
information about the installation, usage, and maintenance of this product.
This product contains no user-serviceable parts. Any reference to servicing in this
User Manual will only apply to properly trained, certified technicians. Do not open
!
the housing or attempt any repairs.
All applicable local codes and regulations apply to proper installation of this
product.
Personal Safety
• Depending on the amount of fog generated, all fog machines may set off smoke detectors.
• Drain the tank before transporting the product.
• Always disconnect this product from its power source before servicing.
• The product’s nozzle is very hot during operation and it remains hot for a long time after operation
has stopped.
• Always connect this product to a grounded circuit to avoid the risk of electrocution.
• Do not drink or become in contact with the fog fluid. If you do, call your local emergency service (911
in the US) for help.
• Do not use for space heating purposes.
• Do not touch this product’s housing during operation because it may be very hot.
Mounting and Rigging
• This product is for indoor use only! To prevent risk of fire or shock, do not expose this product to
rain or moisture. (IP20)
• CAUTION: When transferring product from extreme temperature environments, (e.g. cold truck to
warm humid ballroom) condensation may form on the internal electronics of the product. To avoid
causing a failure, allow product to fully acclimate to the surrounding environment before connecting
it to power.
• Mount this product in a location with adequate ventilation, at least 20 in (50 cm) from adjacent
surfaces.
• Make sure there are no flammable materials close to this product while it is operating.
• When hanging this product, always secure to a fastening device using a safety cable.
Power and Wiring
• Always make sure you are connecting this product to the proper voltage in accordance with the
specifications in this manual or on the product’s specification label.
• To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely
disconnect the product from power via breaker or by unplugging it.
• Never connect this product to a dimmer pack or rheostat.
• Never disconnect this product by pulling or tugging on the power cable.
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Vesuvio II User Manual Rev. 2
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BEFORE YOU BEGIN
Operation
• Do not operate this product if you see damage to the housing, fluid tank, or cables. Have the
damaged parts replaced by an authorized technician at once.
• Be sure that no ventilation slots on the product’s housing are blocked.
• Never carry the product from the power cord or any moving part. Always use the handles.
• The fog exits the nozzle at a very high temperature and it remains hot for a long time after operation
has stopped. Keep a minimum distance of 6.5 ft (2 m) from the nozzle to the nearest object.
• The maximum ambient temperature is 113 °F (45 °C). Do not operate this product at a higher
temperature.
• In the event of a serious operating problem, stop using this product immediately!
• Do not add perfume, alcohol, gasoline, or any other flammables to the fog fluid.
• Use only CHAUVET water-based Fog Fluid (QDF)!
If your Chauvet product requires service, contact Chauvet Technical Support.
Vesuvio II User Manual Rev. 2
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Page 8
INTRODUCTION
3. INTRODUCTION
Description
The Vesuvio II atmospheric effect generator allows you to add red, green, blue, amber, and UV LED color
mixing to fog output for a multicolor atmospheric column. Vesuvio II also features a 40,000 cubic feet per
minute (cfm) output.
Features
• Advanced red, green, blue, amber, and UV (RGBA/UV) LED color mixing
• 40 second continuous bursts of fog, for intense effects and performance
• 40,000 CFM fog output for intense, large effects
• 2.5 l fluid tank for reliability in production
• Strong, sturdy construction for numerous production types
• DMX control for ease of use in production situations
• 3- and 5-pin DMX input/output connections
Page 5 of 19
Vesuvio II User Manual Rev. 2
Page 9
INTRODUCTION
Product Overview
Safety Loop
Control
Panel
Fluid Tank
LED Color
Zone 2
Fog Output
LED Color Zone 1
Power Switch
Rubber feet for
mounting (x4)
Fluid Hose
Rubber feet for mounting (x4)
DMX Output
DMX Input
Mounting
Point
Fluid Level
Indicator
Air Intake
Vent
Power
Breaker
Fluid Tank
Plate
Handle
Vesuvio II User Manual Rev. 2
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Page 10
Product Dimensions
INTRODUCTION
9.39 in
239 mm
13.18 in
335 mm
19.49 in
495 mm
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Vesuvio II User Manual Rev. 2
Page 11
SETUP
4. SETUP
AC Power
Each Vesuvio II has a fixed power supply that works with an input voltage of either 120 VAC, 60 Hz or 230
VAC, 50 Hz, depending on the specific model. To determine the power requirements for each Vesuvio II,
refer to the label affixed to the product. You can also refer to the Technical Specifications chart in this
manual.
The listed current rating indicates the maximum current draw during normal operation. For more
information, download Sizing Circuit Breakers from the Chauvet website: www.chauvetprofessional.com.
.
• Always connect the product to a protected circuit (circuit breaker or fuse). Make
sure the product has an appropriate electrical ground to avoid the risk of
electrocution or fire.
!
AC Plug
The Vesuvio II comes with a power input cord terminated with a Seetronic Powerkon IP65 connector on
one end and an Edison plug on the other end (U.S. market). If the power input cord that came with your
product has no plug, or if you need the change the plug, use the table below to wire the new plug.
Connection Wire (U.S.) Wire (Europe) Screw Color
• To eliminate unnecessary wear and improve its lifespan, during periods of nonuse completely disconnect the product from power via breaker or by unplugging
it.
Never connect the product to a rheostat (variable resistor) or dimmer circuit, even if
the rheostat or dimmer channel serves only as a 0 to 100% switch.
AC Live Black Brown Yellow or Brass
AC Neutral White Blue Silver
AC Ground Green/Yellow Green/Yellow Green
Resetting the Breaker
This product is equipped with a resettable circuit breaker. If the breaker trips, all sections of this product will
lose power.
1. Remove the power cord from main power.
2. Allow unit to cool for 15 minutes.
3. After 15 minutes, you may attempt to reset the breaker by pressing the button with your finger.
4. Plug the product’s power cord into the power outlet and continue using as recommended.
DMX Linking
You can link the Vesuvio II to a DMX controller using a 3- or 5-pin DMX connection. If using other DMXcompatible products with this product, you can control each individually with a single DMX controller.
DMX Personalities
The Vesuvio II uses a 3- or 5-pin DMX data connection for the 15-channel DMX personality.
• Refer to the Introduction for a brief description of each DMX personality.
• Refer to the Operation chapter to learn how to configure the Vesuvio II to work in these
personalities.
• The DMX Values section provides detailed information regarding the DMX personalities.
If you are not familiar with or need more information about DMX standards,
Master/Slave connectivity, or the DMX cables needed to link this product to a
DMX controller, download the DMX Primer from the Chauvet website:
www.chauvetprofessional.com.
Vesuvio II User Manual Rev. 2
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Page 12
SETUP
Mounting
Before mounting the product, read and follow the safety recommendations indicated in the Safety Notes.
For our CHAUVET Professional line of mounting clamps, go to http://trusst.com/products/.
Orientation
Always mount this product in a safe position, making sure there is adequate room for ventilation,
configuration, and maintenance. Always mount this product in a safe position and make sure there is
adequate room for ventilation, configuration, and maintenance. The Vesuvio II should be suspended
upright or upside down using the 2 Omega brackets included, or it can be placed on its rubber feet on a flat
level surface.
Chauvet recommends using the following general guidelines when mounting this product:
• When selecting an installation location, consider easy access to this product for operation,
programming adjustments, and routine maintenance.
• Make sure to mount this product away from any flammable material as indicated in the Safety
Notes.
• Never mount in places where rain, high humidity, extreme temperature changes, or restricted
ventilation may affect the product.
• If hanging this product, make sure that the mounting location can support the product’s weight. See
the Technical Specifications for the weight-bearing requirements of this product.
• When hanging this product, always secure to a fastening device using a safety cable. For our
CHAUVET Professional line of safety cables, go to http://trusst.com/products/.
• When mounting the product on the floor, make sure that the product and cables are away from
people and vehicles.
• When mounting the product overhead, always use a safety cable. Mount the product securely to a
rigging point, whether an elevated platform or a truss.
• When rigging the product onto a truss, use a mounting clamp of appropriate weight capacity.
Procedure
The Vesuvio II includes 8 rubber feet for floor or horizontal mounting. You must supply the mounting
clamps. Make sure the clamps are capable of supporting the weight of this product. Use at least one
mounting point per product. For the CHAUVET Professional line of mounting clamps, go to http://
www.trusst.com/products.
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Page 13
SETUP
Mounting Diagram
Fluid Tank
Plate
Screws (x4)
Omega Bracket Placement Options
Mounting Clamps
Omega Bracket
(x2)
Downwards Fog Output
Safety Cables
Horizontal Fog Output
Fluid Tank Reversed
Surface Mounting
Rubber Feet (x4) for
floor mounting (vertical
fog output)
Vesuvio II User Manual Rev. 2
Omega Bracket (x2)
Rubber Feet (x4) for
floor mounting
(horizontal fog
output)
Mounting Clamp
Page 10 of 19
Page 14
Tank Inversion
To avoid leaking, invert the fluid tank when mounting this product in an inverted position.
1. Remove the screws and bottle lock to take out the tank.
2. Turn the fog machine upside down and remove the screws to take off the removable plate.
SETUP
3. Attach the removable plate to the opposite side and secure the tank with the bottle lock.
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Vesuvio II User Manual Rev. 2
Page 15
SETUP
Preparing for Operation
To prepare the Vesuvio II for operation:
1. Pull out the fluid tank and remove the cap.
2. Verify that the two plastic hoses attached to the inside of the cap are in place and in good
condition.
3. Pour Chauvet (QDF) fog fluid inside the tank, and re-cap.
4. Reinsert the tank.
5. Make sure that the plastic hose that goes from the cap to the fogger is not bent.
6. Plug in power and wait approximately 30 seconds for warm-up to complete.
Only use Chauvet approved (QDF) fog fluid. Otherwise, you might not have
satisfactory results. In addition, unapproved fluid can damage the Vesuvio II
by causing the heater element to become clogged, and may also cause
harm to humans or animals. This may void your warranty.
Vesuvio II User Manual Rev. 2
Page 12 of 19
Page 16
OPERATION
5. OPERATION
Control Panel Operation
BUTTON/
KNOB
<FUNCTION> Enters the programming mode
<UP>
<DOWN>
<TIMER> Starts the timer controlled operation
<VOLUME> Controls the fog volume,1-100%
<MANUAL> Manual fog output
Control Options
Set the Vesuvio II starting address in the 001-512 DMX range. This enables control of up to 34 products in
the 15-channel personality.
Programming
Refer to the Menu Map to understand the menu options. The menu map shows the main level and a
variable number of programming levels for each option.
• To go to the desired main level, press <FUNCTION> repeatedly until the option shows on the
display. This will take you to the first programming level for that option.
• To select an option or value within the current programming level, press <UP> or <DOWN> until
the option shows on the display. If there is another programming level, you will see that first option,
or you will see the selected value.
• Press <FUNCTION> repeatedly to exit to the previous main level.
FUNCTION
Navigates upwards through the menu list and increases the numeric value when in a
function
Navigates downwards through the menu list and decreases the numeric value when in
a function
Menu Map
Main Level Programming Levels Description
Interval Set 10-200 Seconds Sets the interval between fog output
Duration Set 1-10 Seconds Sets the duration of the fog output
OFF No color output
1 Red
2 Green
3 Blue
4 Amber
5 Ultraviolet
6 Hot pink
7 Magenta
8 Yellow
9 Cyan
Color
DMX 001-512 Selects the DMX starting address
10 White
11 Zone 1 red, zone 2 green
12 Zone 1 red, zone 2 blue
13 Zone 1 green, zone 2 red
14 Zone 1 green, zone 2 blue
15 Zone 1 blue, zone 2 red
16 Zone 1 blue, zone 2 green
17 Zone 1 magenta, zone 2 amber
18 Zone 1 magenta, zone 2 blue
19 Zone 1 amber, zone 2 magenta
20 Zone 1 blue, zone 2 hot pink
21 Random color output
Page 13 of 19
Vesuvio II User Manual Rev. 2
Page 17
OPERATION
Color Zones
Color Zone 1
Color Zone 2
Configuration (DMX)
Use DMX configurations to operate the product with a DMX controller.
DMX Control
In this mode, each product will respond to a unique starting address from the DMX controller. All products
with the same starting address will respond in unison.
1. Go to DMX Add. main level.
2. Select the starting address (001–512).
Setting the LED Color
To adjust the color of the LEDs, do the following:
1. Press <FUNCTION> repeatedly until Color shows on the display.
2. Use <UP> or <DOWN> to select the desired color (1–21).
Configuration (Standalone)
Use standalone configuration to operate the product without a DMX controller.
Interval
1. Go to Interval Set main level
2. Select the desired speed (10-200)
Duration
1. Go to the Duration Set main level
2. Select how long the fog flow will last (1-10)
Timer Mode
When in Timer mode, the Vesuvio II will produce fog and light in pre-configured time intervals defined by
the Interval Set and Duration Set menu options. See the Timer Mode Parameters section for details about
how to configure these parameters. To operate in Timer mode, do the following:
1. Press <TIMER> and the display will show a countdown of the interval timer.
2. When the counter reaches zero (0), the Vesuvio II will start producing haze and light.
3. The haze and light output duration during Timer mode is set by the Duration Set menu option.
4. The color of the LEDs is set using the Color menu option.
5. This cycle will repeat itself until you press <TIMER> again or until the Vesuvio II runs out of fluid.
Manual Mode
In the Manual mode, the Vesuvio II will output fog and light for as long as <MANUAL> remains pressed.
The output volume will be at 100% full fog and light output.
• Press <MANUAL>.
This mode will continue until you release <MANUAL> or until the Vesuvio II runs out of fluid.
Vesuvio II User Manual Rev. 2
Page 14 of 19
Page 18
OPERATION
Timer Mode Parameters
These parameters determine the intervals for the Vesuvio II while in Timer mode. To configure these
parameters do the following:
1. Press <FUNCTION> repeatedly until Interval Set shows on the display.
2. Use <UP> or <DOWN> to select the time in seconds (10–200s) between fog and light output.
3. Press <FUNCTION> repeatedly until Duration Set shows on the display.
4. Use <UP> or <DOWN> to select the time in seconds (1–10s) for the duration of the fog and light
output.
DMX Values
15CH
Channel Function Value Percent/Setting
1 Fog
2 Red zone 1
3 Green zone 1
4 Blue zone 1
5 Amber zone 1
6 UV zone 1
7 Red zone 2
8 Green zone 2
9 Blue zone 2
10 Amber zone 2
11 UV zone 2
12 Color Mixing
13 Auto Speed
14 Strobe
15 Dimmer
000 009 No function
010 255 Fog on
000 014 No function
015 255 0-100%
000 014 No function
015 255 0-100%
000 014 No function
015 255 0-100%
000 014 No function
015 255 0-100%
000 014 No function
015 255 0-100%
000 014 No function
015 255 0-100%
000 014 No function
015 255 0-100%
000 014 No function
015 255 0-100%
000 014 No function
015 255 0-100%
000 014 No function
015 255 0-100%
000 009 No function
010 255 Color Mixing
000 009 No function
010 255 Speed, slow to fast
000 009 No function
010 255 Speed, slow to fast
000 014 No function
015 255 0-100%
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Vesuvio II User Manual Rev. 2
Page 19
TECHNICAL
6. TECHNICAL INFORMATION
Product Maintenance
Do not allow the fog machine to become clogged. After every 40 hours of continuous operation, use
CHAUVET Fog Cleaner Quart (FCQ) through the system to prevent the accumulation of particulate matter
in the heating element.
The recommended cleaning procedure is as follows.
1. Unplug the product from power.
2. Empty all fog fluid from the machine.
3. Add cleaning solution to the tank.
4. Connect the product to power and allow it to warm up.
5. Run the unit in a well-ventilated area until the tank is empty.
6. Refill with fog fluid to continue using the fogger. Run the machine briefly to clear any cleaning
solution from the pump and heater.
• FCQ (Fog Cleaner Quart) was specifically developed by CHAUVET to clean
your Vesuvio II. Make sure you use FCQ after every 40 hours of use to increase
the life of your fogger.
• Do not spin the fans using compressed air because you could damage the
fogger.
• Test-run your Vesuvio II on a monthly basis to achieve the best performance.
Storage
Before storing the fogger, run FCQ through the system as described in the cleaning procedure above;
however, only follow steps 1 through 5. Do not refill the tank with fogger fluid if storing the fogger. Cleaning
the system prior to storage will help prevent any particles from condensing inside the pump or heater while
not in use.
Vesuvio II User Manual Rev. 2
Page 16 of 19
Page 20
TECHNICAL SPECIFICATIONS
7. TECHNICAL SPECIFICATIONS
Dimensions and Weight
Length Width Height Weight
19.49 in (495 mm) 13.18 in (335 mm) 9.39 in (239 mm) 28.4 lb (12.9 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
Power Supply Type Range Voltage Selection
Model-specific
Parameter 120 V, 60 Hz 230V, 50 Hz
Consumption 1,480 W 2,880 W
Operating Current 12.55 A 12.55 A
Breaker F 15 A, 250V F 15 A, 250V
Power I/O U.S./Worldwide UK/Europe
Power input connector Seetronic Powerkon IP65 Seetronic Powerkon IP65
Power Cord plug Edison (U.S.) Local Plug
120 VAC, 60 Hz
Fixed
Operation/Capacity/
Heat-up Time Tank Capacity Fluid Consumption
10 min 0.7 gal (2.5 l) 90 ml/min
Output
40,000 CFM
Consumption
Light Source
Type Color Quantity Power Current Lifespan
LED RGBA+UV 10 8.5 W 3 A 50,000
Photometrics
Illuminance @ 5 m (Zone 1) Illuminance @ 5 m (Zone 2) Strobe Rate
199.5 lux 154 lux 0 to 20 Hz
Thermal
Maximum External Temperature Cooling System
113 °F (45 °C) Convection
DMX
I/O Connector Channel Range
3-or 5-pin XLR 15
Ordering
Product Name Item Code UPC Number
Vesuvio II 05341394 781462217426
Vesuvio II 230V 05341395 781462217433
Page 17 of 19
Vesuvio II User Manual Rev. 2
Page 21
RETURNS
RETURNS
Send the product prepaid, in the original box, and with the original packing and accessories. Chauvet will
not issue call tags.
Call Chauvet and request a Return Merchandise Authorization (RMA) number before shipping the product.
Be prepared to provide the model number, serial number, and a brief description of the cause(s) for the
return.
Clearly label the package with an RMA number. Chauvet will refuse any product returned without an RMA
number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Once you have the RMA number, provide the following information on a piece of paper and place it inside
the box:
• Your name
• Your address
• Your phone number
• RMA number
• A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate packaging will be
your responsibility. FedEx packing or double-boxing are recommended.
Chauvet reserves the right to use its own discretion to repair or replace returned
product(s).
Vesuvio II User Manual Rev. 2
Page 18 of 19
Page 22
CONTACT US
World Headquarters
EUROPE
MEXICO
Address: Av. de las Partidas 34 - 3B, Zona
Industrial Lerma (Entrance by Calle 2)
Lerma, Edo. de México, CP 52000
General Information Technical Support
Address: 5200 NW 108th Ave. Voice: (844) 393-7575
Sunrise, FL 33351 Fax: (954) 756-8015
Voice: (954) 577-4455 Email:
Fax: (954) 929-5560
Toll Free: (800) 762-1084 www.chauvetlighting.com
chauvetcs@chauvetlighting.com
Website
General Information Technical Support
Address: Stokstraat 18 Email: eutech@chauvetlighting.eu
9770 Kruishoutem
Belgium www.chauvetlighting.eu
Voice: +32 9 388 93 97
Website
General Information Technical Support
Address: Unit 1C Email: uktech@chauvetlighting.com
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT www.chauvetlighting.co.uk
Voice: +44 (0) 1773 511115
Fax: +44 (0) 1773 511110
Website
General Information Technical Support
Email: servicio@chauvet.com.mx
Website
Voice: +52 (728)-690-2010 www.chauvet.com.mx
CONTACT US
Visit the applicable website above to verify our contact information and instructions to request support.
Outside the U.S., United Kingdom, Ireland, Mexico or Benelux, contact the dealer of record.
Page 19 of 19
Vesuvio II User Manual Rev. 2
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