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Vectra® Neo Clinical
Therapy System
Service Manual
Service Instructions For:
• Vectra Neo Clinical Therapy
System Part #6000
Optional Accessories:
• Stim 1_2 Module - PN 70000
• Ultrasound Module - PN 70002
• Stim 3_4 Module - PN 70003
• Stim 1_2 + EMG Module - PN 70004
• Laser Module - PN 70005
• Neo Cart - PN 70001
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Vectra® Neo Clinical Therapy System – Service Manual
TABLE OF CONTENTS
INTRODUCTION ...................................3
FOREWORD .........................................3
PRECAUTIONARY INSTRUCTIONS ...................3
GENERAL TERMINOLOGY............................4
SYSTEM SOFTWARE SYMBOLS . . . . . . . . . . . . . . . . . . . . . . 4
DESCRIPTION OF DEVICE MARKINGS . . . . . . . . . . . . . . . . 5
DEVICE DESCRIPTION..............................6
PRODUCT DESCRIPTION ............................6
OPERATOR INTERFACE ..............................7
GENERAL WARNINGS AND PRECAUTIONS ..........8
CAUTION ...........................................8
WARNING...........................................9
DANGER ...........................................10
DETAIL DEVICE DESCRIPTION .....................11
COMPONENTS .....................................11
BASE...............................................11
MODULE SLOTS ....................................12
MODULE KIT CONTENTS ...........................12
ULTRASOUND APPLICATOR ........................13
LASER APPLICATOR ................................13
PATIENT REMOTE/LASER INTERRUPT SWITCH.......14
NEO LEG TO CART ASSEMBLY/ADJUSTMENT .......15
HEAD TO CART ASSEMBLY INSTRUCTIONS .........15
MODULESPECIFIC INFORMATION..................16
INSERTING PLUGS..................................16
PATIENT REMOTE/LASER INTERRUPT SWITCH INSTAL
LATION ............................................17
INSTALLING THE LASER INTERLOCK
DOOR INTERRUPT SWITCH........................18
THERAPY SYSTEM STARTUP .......................19
SYSTEM SPECIFICATIONS .........................20
SYSTEM SPECIFICATIONS AND DIMENSIONS .......20
POWER COMBINATION AND ELECTROTHERAPY
UNITS .............................................20
ULTRASOUND SPECIFICATIONS ....................21
ULTRASOUND SPATIAL PATTERN ...................21
LASER SPECIFICATIONS ............................22
LASER APPLICATOR TECHNICAL SPECIFICATIONS...23
LASER PROTECTIVE EYEWEAR SPECIFICATIONS ....25
LASER LABELS .....................................26
WAVEFORMS .....................................27
WAVEFORMS.......................................27
THERAPY SYSTEM TESTING.........................31
VISUAL INSPECTION................................32
LEAKAGE TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
UNIT STARTUP AND FAN TESTING ..................32
STIMULATOR TEST SYSTEM SETUP..................33
VMS™ MODE TEST..................................34
INTERFERENTIAL MODE TEST.......................35
PREMODULATED MODE TEST ......................36
RUSSIAN MODE TEST...............................37
MICROCURRENT MODE TEST .......................38
HIGH VOLTAGE PULSED CURRENT HVPC MODE TEST
39
ULTRASOUND TESTS ...............................40
ULTRASOUND APPLICATOR IDENTIFICATION TEST ..40
ULTRASOUND APPLICATOR OUTPUT TEST..........41
ULTRASOUND DUTY CYCLE TEST ...................42
COMBO OPERATION TEST ..........................43
SEMG AND SEMG + ELECTRICAL STIMULATION TESTS
44
TROUBLESHOOTING..............................48
TROUBLESHOOTING CODES........................48
300 LEVEL ERRORS .................................50
ULTRASOUND CALIBRATION .......................51
TOUCH SCREEN CALIBRATION......................52
LASER PIN CODE ...................................53
ACCESSORIES ....................................54
REPLACEMENT ACCESSORIES ......................54
ELECTRODES DOMESTIC ..........................54
GENERAL ACCESSORIES............................55
LASER APPLICATORS AND EYEWEAR ACCESSORIES 56
ULTRASOUND APPLICATORS AND GEL .............56
PARTS............................................57
NEO BASE ASSEMBLY ..............................57
NEO DISPLAY SWIVEL ASSEMBLY ...................58
NEO DESKTOP ASSEMBLY ..........................59
MAINTENANCE ...................................63
CLEANING THE VECTRA® NEO CLINICAL THERAPY
SYSTEM ............................................63
CLEANING THE LCD SCREEN........................63
CLEANING REUSABLE ELECTRODES ................63
CALIBRATION REQUIREMENTS .....................63
DEVICE DISPOSAL..................................63
FUSE INFORMATION ...............................63
INSTRUCTION FOR SOFTWARE UPGRADE ..........63
COPY OF MANUAL .................................63
WARRANTY ......................................64
WARRANTY REPAIR/OUT OF WARRANTY REPAIR ....64
WARRANTY ........................................65
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APPENDIX......................................66
COMMON TERMS ................................66
APPENDIX......................................67
SCREEN REPLACEMENT PROCEDURE .............67
INTENSITY KNOB ADJUSTMENT PROCEDURE ..... 67
CLIP RAIL REPLACEMENT PROCEDURE ...........67
Vectra® Neo Clinical Therapy System – Service Manual
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Vectra® Neo Clinical Therapy System – Service Manual
INTRODUCTION
FOREWORD
This manual is intended for users of Vectra® Neo Clinical
Therapy System. It contains general information on
operation, precautionary practices, and maintenance.
In order to maximize use, eciency, and the life of the
system, please read this manual thoroughly and become
familiar with the controls, as well as the accessories before
operating the system.
In addition to the above information, this manual
contains care and installation instructions for the optional
Cart, Channel 1/2 Electrotherapy module, Channel 1/2
Electrotherapy module + sEMGmodule, Channel 3/4
Electrotherapy module, Laser module, and Ultrasound
module for the users of the Vectra® Neo Clinical Therapy
System.
Specications put forth in this manual were in eect at
the time of publication. However, owing to DJO’s policy of
continual improvement, changes to these specications
may be made at any time without notication on the part
of DJO.
Before administering any treatment to a patient, the
users of this equipment should read, understand and
follow the information contained in this manual for each
mode of treatment available, as well as the indications,
contraindications, warnings and precautions. Consult
other resources for additional information regarding the
application of electrotherapy, ultrasound, and laser.
PRECAUTIONARY INSTRUCTIONS
The precautionary instructions found in this section and
throughout this manual are indicated by specic symbols.
Understand these symbols and their denitions before
operating this equipment. The denition of these symbols
are as follows:
CAUTION
Text with a “CAUTION” indicator explains possible
safety infractions that have potential to cause minor or
moderate injury or damage to the equipment.
WARNING
Text with a “WARNING” indicator explains possible safety
infractions that will potentially cause serious injury and
equipment damage.
DANGER
Text with a “DANGER” indicator will explain possible safety
infractions that are imminently hazardous situations that
would result in death or serious injury.
Text with a “DANGEROUS VOLTAGE” indicator
serves to inform the user of possible hazards
resulting in the electrical charge delivered to
the patient in certain treatment congurations
of TENS waveforms.
Warning; Laser beam
Explosion Hazard - Text with an “Explosion
Hazard” indicator will explain possible safety
infractions if this equipment is used in the
presence of ammable anesthetics, mixture
with air, oxygen, or nitrous oxide.
Wear eye protection
NOTE: Throughout this manual, “NOTE”
indicators provide helpful information
regarding the particular area of function being
described.
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INTRODUCTION
Vectra® Neo Clinical Therapy System – Service Manual
GENERAL TERMINOLOGY
The following are denitions for the terminology used throughout this manual. Study these terms to become familiar with
them for ease of system operation, and control functionality of the Vectra® Neo Clinical Therapy System.
SYSTEM SOFTWARE SYMBOLS
Back Arrow
Home
Electrode Placement
Increase/Decrease Parameter
Stim
Ultrasound
Combo
Scroll Up or Down in a text box
sEMG
Select
Page up
Laser
CPS
Page down
Customize
Save Data
When pressed will print the screen
contents or Patient Treatment Results
Report to the USB Flash drive
Indicates a USB Flash drive is
Installed
Patient Remote/Laser
Interrupt Switch Icon Indicates the
Accessory is plugged in
Custom Protocols
Patient Data
Anatomical Library
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Vectra® Neo Clinical Therapy System – Service Manual
DESCRIPTION OF DEVICE MARKINGS
The markings on the unit are assurance of its conformity to the highest
applicable standards of medical equipment safety and electromagnetic
compatibility. One or more of the following markings may appear on the
device:
Refer to Instructional Manual Booklet ............................
Equipment capable of delivering output values in
excess of 10 mA r.m.s. or 10V r.m.s. averaged over any period of 5s ....
Testing Agency ...............................................
Dangerous Voltage..............................................
Electrical Type B ................................................
Electrical Type BF ...............................................
Laser .........................................................
INTRODUCTION
Ultrasound ....................................................
Stim ..........................................................
Start..........................................................
Stop ..........................................................
Pause .........................................................
Intensity .................................................
Lock/Unlock .......................................
ON/OFF ....................................................
Laser Stop Switch..............................................
This unit is considered to be a Class 3B laser product and thus emits visible
and invisible laser radiation (IR). Avoid direct eye exposure to the Laser beam.
The symbol to the right is located on the back of the applicator and indicates
the active radiant surface (the area on the applicator that emits infrared laser
energy and the direction of the beam of light) ...........................
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MRI Unsafe (device, its components and accessories are not to be present in an
MRI or CT environment) ........................................
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DEVICE DESCRIPTION
PRODUCT DESCRIPTION
The Vectra® Neo Clinical Therapy System is a modular
system used with or without an optional Cart, allowing for
the inclusion of Channel 1/2 Electrotherapy module with
or without sEMG, Channel 3/4 Electrotherapy module,
Laser module and Ultrasound module.
To maximize functionality and life of Vectra® Neo, be sure
to:
• Stay current with the latest clinical developments in
the field of electrotherapy, ultrasound, laser therapy,
sEMG and sEMG + electrotherapy.
• Observe all applicable precautionary measures for
treatment.
• Keep informed of appropriate indications and
contraindications for the use of the Vectra® Neo
Clinical Therapy System.
NOTE: This equipment is to be used only under the
prescription and supervision of a licensed medical
practitioner.
Vectra® Neo Clinical Therapy System – Service Manual
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Vectra® Neo Clinical Therapy System – Service Manual
OPERATOR INTERFACE
DEVICE DESCRIPTION
The Vectra® Neo Clinical Therapy System Operator
Interface contains all the functions and controls necessary
for operator access to all operator utilities, modalities, and
parameters for modication and system set up.
1. Color Display
2. Intensity Dial (Gray outer ring)
3. Start/Pause button
4. Stop button
5. ON/OFF switch
6. Ultrasound Applicator holder, left and right sides
7. Laser Applicator holder, left and right sides
8. Patient Remote/ Laser Interrupt Switch port
9. Mains Power Cord
10. Rear Access Panel
11. Serial Label
12. USB Flash drive Port (Flash drive not included)
13. Tilt Screen
14. Swivel function
15. Laser Interlock Port and Icon
Front Controls
1
2
4
3
Rear Access Panel
12
5
16. Leadwire holders
Side Holders
15
45
11
6,7
14
8
6,7
º
90
º
13
10
16
15
16
9
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GENERAL WARNINGS AND PRECAUTIONS
CAUTION CAUTION
Vectra® Neo Clinical Therapy System – Service Manual
• Read, understand, and practice the precautionary and operating instructions.
Know the limitations and hazards associated with using any electrical
stimulation, Laser device or ultrasound device. Observe the precautionary and
operational decals placed on the unit.
• All modalities should be routinely checked before each use to determine that all
controls function normally, especially that the intensity control does properly
adjust the intensity of the ultrasonic power output in a stable manner. Also,
determine that the treatment time control does actually terminate ultrasonic
power output when the timer reaches zero.
• DO NOT use sharp objects such as a pencil point or ballpoint pen to operate the
buttons on the control panel.
• This unit should be operated at 10°C to 45°C and 0% to 90% Relative Humidity.
The unit should be transported and stored at 0°C to 60°C and 0% to 95% Relative
Humidity.
• Handle Ultrasound Applicator and Laser Applicator with care. Inappropriate
handling may adversely affect its characteristics.
• Before each use, inspect Ultrasound Applicator for cracks, which may allow the
ingress of conductive fluid.
• Inspect Applicator cables and associated connectors before each use.
• Device is designed to comply with electromagnetic safety standards. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with instructions, may cause harmful
interference to other devices in the vicinity. However, there is no guarantee that
interference will not occur in a particular installation. Harmful interference to
other devices can be determined by turning this equipment on and off. Try to
correct the interference using one or more of the following:
• Reorient or relocate the receiving device
• Increase the separation between the equipment
• Connect the equipment to an outlet on a different circuit from that to which
the other device(s) are connected and consult the factory field service
technician for help.
• Failure to use and maintain the Vectra® Neo Clinical Therapy System, its modules,
and its accessories in accordance with the instructions outlined in this manual
will invalidate the warranty.
• DO NOT permit foreign materials, liquids or cleaning agents to enter the unit,
including, but not limited to, inflammables, water, and metallic objects from
entering the unit, to prevent unit damage, malfunction, electrical shock, fire, or
personal injury.
• If you have difficulty operating the unit after carefully reviewing this user
manual, contact your DJO dealer for assistance.
• DO NOT remove the cover. Doing so may cause unit damage, malfunction,
electrical shock, fire, or personal injury. There are no user-serviceable parts inside
the unit. If a malfunction occurs, discontinue use immediately and consult dealer
for repair service.
• Use of parts or materials other than DJO’s can degrade minimum safety.
• The Vectra® Neo Clinical Therapy System is not designed to prevent the ingress of
water or liquids. Ingress of water or liquids could cause malfunction of internal
components of the system and therefore create a risk of injury to the patient.
• DO NOT operate the Vectra® Neo Clinical Therapy System within the vicinity or
environment as any microware and RF shortwave diathermy system.
• DO NOT operate the Vectra® Neo Clinical Therapy System within the vicinity or
environment as an ultrasonic diathermy system. The Ultrasound (diathermy)
Module of the Vectra® Neo Clinical Therapy System does not require separation
distance.
• DO NOT use electrodes with an active area less than 19 cm2, as there will be a risk
of suffering a burn injury. Caution should always be exercised with current
densities more than 2mA/cm2. Consult the Electrode Current Density table in
Appendix 3.
• Consult your authorized DJO dealer for help.
• Do not operate this unit when connected to any unit other than DJO devices or
accessories specifically described in user or service manuals.
• Use of controls, adjustments or performance of procedures other than those
specified herein may result in hazardous exposure to Laser energy.
• DO NOT disassemble, modify, or remodel the unit or accessories. This may cause
unit damage, malfunction, electrical shock, fire, or personal injury.
Caution
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Vectra® Neo Clinical Therapy System – Service Manual
GENERAL WARNINGS AND PRECAUTIONS
WARNING
• U.S.A. Federal Law restricts these devices to sale by, or on the order of, a
physician or licensed practitioner. This device should be used only under the
continued supervision of a physician or licensed practitioner.
• Be sure to read all instructions for operation before treating patient.
• Make certain the unit is electrically grounded by connecting only to a grounded
electrical service receptacle conforming to the applicable national and local
electrical codes.
• Care must be taken when operating this equipment around other equipment.
Potential electromagnetic or other interference could occur to this or to the other
equipment. Try to minimize this interference by not using other equipment in
conjunction with it.
• The safety of TENS waveforms for use during pregnancy or birth has not been
established.
• TENS is not effective for pain of central origin. (This includes headache.)
• TENS waveforms have no curative value.
• Electronic monitoring equipment (such as ECG monitors and ECG alarms) may
not operate properly when electrical stimulation is in use.
• TENS is a symptomatic treatment, and as such, suppresses the sensation of pain
which would otherwise serve as a protective mechanism.
• Inspect the plastic lens of the laser head for blemishes, deformation, pitting,
scratches, discoloration, and cleanliness before each use.
WARNING
• The color of skin, age of lesion, depth of lesion, sensitivity of the patient, tissue
type and medications that increase sensitivity to light may affect therapy.
• Powered muscle stimulators should be used only with the leads and electrodes
recommended for use by the manufacturer.
• In the event of all 300-Level or a 200-Level error message that cannot be
resolved, immediately stop all use of the system, and contact the dealer or DJO
for service. Errors and Warnings in these categories indicate an internal problem
with the system that must be tested by DJO or a Trained Technician before any
further operation or use of the system.
• Use of a system that indicates an Error or Warning in these categories may
pose a risk of injury to the patient, user, or extensive internal damage to
the system.
• Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous exposure to ultrasonic energy.
• Before administering any treatment to a patient you should become acquainted
with the operating procedures for each mode of treatment available, as well as
the indications, contraindications, warnings and precautions. Consult other
resources for additional information regarding the application of each mode of
treatment.
• Disconnect the system from the power source before attempting any
maintenance, installation, removal or replacement procedures to prevent
electrical shock and possible damage to system.
• Do not drop the applicator or unit on hard surfaces or submerge in water. These
actions will damage the applicator and unit. Damage resulting from these
conditions is not covered under the warranty.
• Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous exposure to Laser energy.
• This device should be kept out of the reach of children.
• Use of other accessories other than those specified in this User Manual may
increase electrical emissions and decrease electrical immunity of the device.
• Contaminated electrodes, leadwires, and gel can lead to infection.
• Use of electrode with degraded hydrogel can result in burn to the skin.
• DO NOT operate this unit in an environment where other devices are being used
that intentionally radiate electromagnetic energy in an unshielded manner.
• Use of electrode on multiple patients can lead to infection.
• Clean applicators after each use, otherwise it can lead to cross contamination
and infection.
• When the Laser Module is not in use, it should be protected against unqualified
use.
• Do not treat through clothing.
• Stop treatment immediately if patient experiences discomfort or pain.
• Do not apply laser on an area of skin that has lotion or ointments applied as
burns may occur.
Warning
• Keep electrodes separated during treatment. Electrodes in contact with each
other could result in improper stimulation or skin burns.
• The Vectra® Neo Clinical Therapy System may be susceptible to Electro-Static
Discharge (ESD) at greater than ±4 kV when first grasping either the Ultrasound
or Laser applicator. In the event of such a discharge, the Vectra® Neo Clinical
Therapy System may experience communication loss with the installed modules.
The Vectra® Neo Clinical Therapy System will terminate all active outputs (stim,
ultrasound, laser), automatically place the unit in a safe state, and issue an error
message 301 or 307.
• To recover from an error message 301 or 307, turn the unit off and on
using the ON/OFF switch located at the top of the display. Once the
system restarts, re-initiate all treatments that were interrupted.
• To prevent of Electro-Static Discharge (ESD) at greater than ±4 kV:
• Grasp and hold the Ultrasound or Laser applicator prior to starting
treatment. If the applicator must be put down prior to completion of
treatment, stop the current treatment first and then place the applicator
in the holder.
• Maintain humidity in the use environment to at least 50% relative
humidity.
• Floors should be wood, concrete, or ceramic tile. If floors are covered with
synthetic material, DJO recommends implementing additional controls to
maintain relative humidity to at least 50%.
• Communicate these ESD-precautionary procedures to healthcare staff,
contractors, visitors and patients.
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GENERAL WARNINGS AND PRECAUTIONS
Vectra® Neo Clinical Therapy System – Service Manual
WARNING
• The laser head must be cleaned with a disinfectant cleaner
(i.e. Virex® II 256) or germicidal cloth (i.e. PDI Sani-Cloth® Plus/Hb) between each
therapy session. Ensure no liquids enter into the laser head while cleaning. Do
not use any chlorine-based cleaners on the laser head.
• Do not use laser on or over a tattoo.
• Long term effects of chronic electrical stimulation are unknown.
• Stimulation should not be applied over the anterior neck or mouth. Severe
spasm of the laryngeal and pharyngeal muscles may occur and the contractions
may be strong enough to close the airway or cause difficulty in breathing.
• Stimulation should not be applied transthoracically in that the introduction of
electrical current into the heart may cause cardiac arrhythmia.
• Stimulation should not be applied over swollen, infected, and inflamed areas or
skin eruptions, e.g., phlebitis, thrombophlebitis, varicose veins, etc.
• Stimulation should not be applied over, or in proximity
to, cancerous lesions.
• Electrotherapy output current density is related to electrode size. Improper
application may result in patient injury. If any question arises as to the proper
electrode size, consult a licensed practitioner prior to therapy session.
• The Vectra® Neo Clinical Therapy System optional modules and associated
accessories are designed for use only with the Vectra® Neo Clinical Therapy
System.
• Remove the Ultrasound or Laser Applicator by pulling the cable connector only.
DO NOT remove by pulling the cable.
• Output current density is related to electrode size. Improper application may
result in patient injury. If any question arises as to the proper electrode size,
consult a licensed practitioner prior to therapy session.
• Do not apply the Ultrasound Applicator to the patient during the Head Warming
period. Applicator must remain in Applicator Hook during the Head Warming
period.
• Some patients are more sensitive to laser output (i.e., patients taking
medications that increase sensitivity to light) and may experience a reaction
similar to a heat rash.
• Before each Laser use, clean the plastic lens with a clean cloth. Make certain to
apply with a clean cloth. Failure to clean the lens between patient therapy
sessions could cause beam fragmentation, which may reduce the effectiveness of
the treatment.
• Medical electrical equipment needs special precautions regarding EMC. Portable
and mobile RF communication equipment can be affected by other medical
electrical devices. If you believe interference is occurring, please consult page 69,
Electromagnetic Compatibility, to assist in removing the interference.
• Common RF emitting devices (e.g., RFID) and electromagnetic security systems
(e.g., metal detectors) may interfere with the operation of the Vectra® Neo
Clinical Therapy System. The Vectra® Neo Clinical Therapy System has been
tested in the presence of these types of devices and while no adverse event
occurred, the device should not be operated within the vicinity or environment
as another RF emitting device.
10
DANGER
• Stimulus delivered by the TENS waveforms of this
device, in certain configurations, will deliver a charge of 25
microcoulombs (µC) or greater per pulse and may be sufficient
to cause electrocution. Electrical current of this magnitude
must not flow through the thorax because it may cause a
cardiac arrhythmia.
• Patients with an implanted neurostimulation device must not
be treated with or be in close proximity to any shortwave
diathermy, therapeutic ultrasound diathermy or laser
diathermy anywhere on their body. Energy from diathermy
(shortwave, microwave, ultrasound and laser) can be
transferred through the implanted neurostimulation system,
can cause tissue damage, and can result in severe injury or
death. Injury, damage or death can occur during diathermy
therapy even if the implanted neurostimulation system is
turned off.
• Handle, clean and dispose of components and accessories that
have come in contact with bodily fluids according to National,
Local and Facility rules, regulations and procedures.
• This unit is considered to be a Class 3B Laser product and thus
emits visible and invisible Laser radiation (IR). Avoid direct eye
exposure to the Laser beam. The symbol to the left is located
on the back of the applicator and indicates the active radiant
surface (the area on the applicator that emits infrared Laser
energy and the direction of the beam of light).When the unit is
on, not all wavelengths are visible to the naked eye. Therefore,
when performing any operational or functional check, always
wear DJO laser protective eyewear.
• The solvents of adhesives and flammable solutions used for
cleaning and disinfecting should be allowed to evaporate
before the unit is used.
• DO NOT connect the unit to an electrical supply without first
verifying that the power supply is the correct voltage. Incorrect
voltage may cause unit damage, malfunction, electrical shock,
fire, or personal injury. Your unit was constructed to operate
only on the electrical voltage specified on the Voltage Rating
and Serial Number Plate. Contact your DJO dealer if the unit is
not properly rated.
• Laser protective eyewear should be worn during laser
treatment by the operator and patient to block infrared light
energy from the eyes during treatment.
• DO NOT point the Laser beam directly into human or animal
eyes. The lens of the eye does not detect the invisible, coherent
Laser beams, potentially resulting in permanent retinal
damage.
• Device is not designed to be used in oxygen rich environment,
Explosion hazard if the device is used in the presence of
flammable anesthetic mixture with air, oxygen, or nitrous
oxide.
Danger
Page 13
Vectra® Neo Clinical Therapy System – Service Manual
COMPONENTS
DETAIL DEVICE DESCRIPTION
Throughout these instructions the terms “left” and
“right” referring to the machine sides are from the
perspective of a user standing in front of the unit.
The Vectra® Neo Clinical Therapy System allows
installation of optional modality modules by the user.
Specically designed for use with the Vectra® Neo
Clinical Therapy System, these modules congure the
system to meet virtually every therapeutic need that
a clinician may have. The components of the Vectra®
Neo Clinical Therapy System are shown below.
NOTE: The Vectra® Neo Clinical Therapy System,
when ordered as a Tabletop System, without cart,
is assembled with Base, as shown below. The only
assembly required is the installation of the desired
Modules, described on page 20.
Head
Modules
• Stimulation Channel 1/2
• Stimulation Channel 1/2 + sEMG
• Stimulation Channel 3/4
• Laser
• Ultrasound
Leadwires
The available leadwires are shown below. If the user
orders Stimulation Channel 1/2 module, the box will
include the blue and green leadwires. Stimulation
Channel 3/4 is the cranberry and orange leadwires. If both
modules are ordered, the box contains all four colored
leadwires. Stimulation modules channel 1/2 with sEMG
includes blue and green sEMG leadwires.
Cart
Leadwire Holders
Base
Powercord
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DETAIL DEVICE DESCRIPTION
Vectra® Neo Clinical Therapy System – Service Manual
MODULE SLOTS
1. Laser
2. Stimulation (1 & 2) / Stimulation (1&2) + sEMG
3. Ultrasound
4. Stimulation (3 & 4) – opposite side
Side Module Slots – Left Side
1
2
3
Side Module Slots – Right Side
MODULE KIT CONTENTS
Electrotherapy Module Channels 1/2 – PN 70000
• Stimulation module
• Clip lead wire
• Lead wires
• DURA-STICK® 2 in (5 cm) Round Disposable
Electrodes (1 pack of 4)
• Faceplates (to cover module after inserted into
main unit)
• IFU
Ultrasound Module - PN 70002
• Ultrasound module
• Faceplates (to cover module after inserted into
main unit)
• IFU
Electrotherapy Module Channels 3/4 – PN 70003
• Stimulation module
• Clip lead wire
• Lead wires
• DURA-STICK® 2 in (5 cm) Round Disposable
Electrodes (1 pack of 4)
• Faceplates (to cover module after inserted into
main unit)
• IFU
4
To remove module, take right side o face plate and push
module from right side
Electrotherapy Module Channels 1/2 + sEMG – PN
70004
• Stimulation module (2 channel Stimulation with
sEMG)
• Clip lead wire
• sEMG Leadwires
• DURA-STICK® 2 in (5 cm) (2 packs of 4) Round
Disposable Electrodes
• Faceplates (to cover module after inserted into
main unit)
Laser Module – PN 70005
• Laser module
• Protective Eyewear, 2 pair
• Kit Interlock
• Patient Remote/Laser Interrupt Switch
• Faceplates (to cover module after inserted into
main unit)
• IFU
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Vectra® Neo Clinical Therapy System – Service Manual
ULTRASOUND APPLICATOR
1. Applicator Head
The component of the applicator that makes
contact with the patient during Ultrasound or
Combination therapy.
2. Applicator
The assembly that connects to the system and
incorporates the Applicator.
3. LED
The component of the applicator that indicates if the
Applicator is coupled or uncoupled on the treatment area.
Coupling is not available on the 1cm2 applicator.
1
DETAIL DEVICE DESCRIPTION
3
2
LASER APPLICATOR
Laser Diode
Aperture
Laser Head
LED’s/SLD’s
Pause/Resume Button
Laser Head
LED Indicator (Output Power)
LED Indicator (Output Power) This orange light illuminates
when Laser energy is being distributed by the applicator.
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Page 16
DETAIL DEVICE DESCRIPTION
PATIENT REMOTE/LASER INTERRUPT SWITCH
The Vectra® Neo Patient Remote/Laser Interrupt Switch
buttons are described below. By default, the remote is not
assigned to any treatment. When assigned, the buttons
function as follows:
Increase Intensity (1)
Decrease Intensity (2)
STOP STOP/Pause Treatment (3)
M Manual Stimulation (4)
Intensity Up (Electrical Stimulation Treatments Only) -
Increases the intensity of the assigned stim treatment; button
is not active if stim treatment is unassigned. Button is not
active and has no function for ultrasound or laser treatments.
Intensity Down (Electrical Stimulation Treatments Only) Decreases the intensity of the assigned stim treatment; button
is not active if stim treatment is unassigned. Button is not
active and has no function for ultrasound or laser treatments.
Vectra® Neo Clinical Therapy System – Service Manual
STOP/Pause (All Treatments) - pauses treatment
M (Manual Stimulation) (Electrical Stimulation Treatments
Only) - Provides one cycle of stimulation. Can only be operated
when the clinician enables manual mode on the base unit
(head). This mode is clinician monitored and is not for use
when the patient is unattended. Button is not active and has
no function for ultrasound or laser treatments.
Stop (3)
Increase (1)
Decrease (2)
Manual (4)
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Vectra® Neo Clinical Therapy System – Service Manual
NEO LEG TO CART ASSEMBLY/ADJUSTMENT
SET UP INSTRUCTIONS
The Neo Cart is shipped without the legs attached. To
install or adjust the leg assemblies onto the Neo Cart,
follow these steps:
Neo Leg to Cart assembly/Adjustment
Tools Required:
• 3/16” Hex Key Wrench (provided)
• Flat Washer ¼” Internal diameter, quantity 6,
(provided)
• Socket Head Cap Screw ¼-20 x 1-1/4”, quantity 6
(provided)
1. Remove the bottom drawer from the Cart. Pull the
drawer open. Press the plastic tabs on both drawer
slides simultaneously in opposite directions, as shown.
Completely pull the drawer out.
2. There are two Cart height adjustments. Standard
shown on the left and lowered, shown on the right.
For initial installation, determine the desired height.
Locate three Allen-style bolts for each leg, left and
right and insert, by hand, in their respective slots. Use
the Allen wrench to secure the legs.
NOTE: To Adjust Height at a later time, simply remove
the Allen-style bolts, re-position the legs and re-insert
the bolts.
HEAD TO CART ASSEMBLY INSTRUCTIONS
3. Reinstall the Bottom Drawer.
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SET UP INSTRUCTIONS
Vectra® Neo Clinical Therapy System – Service Manual
MODULE INSTALLATION
All modules are installed from the left side (when facing
the screen) of the Neo head unit and are each installed
in the same manner. Each has color-coded lead wires
that correspond to the appropriate colored labeling on
the modules. Module-specic Installation instructions
are shown after the generic instructions. To install the
modules in the Vectra® Neo Clinical Therapy System,
follow the steps shown.
Tools required (not included): #2 Phillips screwdriver and
standard slotted screwdriver.
The System is programmed to automatically recognize
the new Module(s), therefore, no software installation is
required.
UltrasoundLaser
MODULESPECIFIC INFORMATION
Ultrasound Cable Insertion
Shown below is the Ultrasound Cable Insertion location.
INSERTING PLUGS
Stimulation3/4 Stimulation 1/2
1. Ensure that the power cord is removed from
the device.
2. Remove the blank faceplate over the slot from the left
and right sides of the Neo head. (The example displays
the Ultrasound module.)
3.
4.
5.
6.
7.
8.
When inserting the plugs for the Ultrasound and Laser
modules, be sure to align the at side of the plug with
the at side of the slot and push in gently. This is to avoid
bending the pins in the plug.
Flat side of plug
Flat side of slot
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Page 19
Vectra® Neo Clinical Therapy System – Service Manual
PATIENT REMOTE/LASER INTERRUPT SWITCH INSTALLATION
SETUP INSTRUCTIONS
To operate the Patient Remote/Laser Interrupt Switch,
plug the remote into the device on the Rear Access Panel
receptacle, as shown below:
CAUTION
• Patient Remote/Laser Interrupt Switch is to be used under
supervision of a physician or licensed practitioner only.
2. Press the Remote ON/OFF toggle icon to assign or
unassign the remote to the selected treatment.
The remote can be assigned to only one treatment
at a time however the remote can be reassigned as
needed.
When not in use, the Patient Remote/Laser Interrupt
Switch can be stored by hooking it onto the leadwire
holder clips in the same manner as leadwires and
cables, as demonstrated. Shown below.
Complete the following steps to assign the remote to a
treatment:
1. When the remote is plugged into the unit, a Remote
ON/OFF toggle icon is displayed on the Treatment
review screen in the upper right corner. Shown below:
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SET UP INSTRUCTIONS
INSTALLING THE LASER INTERLOCK
DOOR INTERRUPT SWITCH
The Laser Interlock is an optional safety device designed
to interrupt Laser therapy if the door to the therapy room
is opened. The laser interlock kit consists of a switch
resistor and a jack. Customers must supply the necessary
cable that complies with local and international codes.
Use only qualied electricians to install the Laser Interlock
Kit.
The diagrams to the right provide installation guidelines
for therapy room with single and multiple doors.
Operation of the Laser Interlock
Laser Interlock works as an interrupt switch once it is
installed and connected to the Vectra® Neo Clinical
Therapy System with Laser module.
Vectra® Neo Clinical Therapy System – Service Manual
Diagram for Therapy Room with One Door.
Laser Interlock monitors the state of the door(s) of the
therapy room and only allows start of Laser treatment if all
of the doors are closed.
If any door is open it will not allow user to start the
Laser treatment and if treatment is already started and
someone opens the door, it interrupts the system to stop
the Laser treatment.
WARNING
• Disconnect the system from the power source before attempting
any maintenance, installation, removal or replacement procedures
to prevent electrical shock and possible damage to system.
• The laser interlock must be installed by a professional or qualified
electrician. Serious eye injury can result if the device is not
properly installed. Also, when installing the device for multiple
doors, the resistance total may not exceed 4800 ohm.
Diagram for Therapy Room with Multiple Doors.
18
Page 21
Vectra® Neo Clinical Therapy System – Service Manual
THERAPY SYSTEM STARTUP
SETUP INSTRUCTIONS
Complete the following steps for initial setup of the
Vectra® Neo Clinical Therapy System:
1. Plug the Power cord into the back of device. Plug the
other end of the cord into an electrical outlet.
NOTE: The Power Cord may be unplugged from the
back of the cart in an emergency situation.
3. Select desired function on the Home Screen (shown
below).
2. Press the Power button located on the top left portion
of the LCD casing, as shown below:
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SYSTEM SPECIFICATIONS
Vectra® Neo Clinical Therapy System – Service Manual
SYSTEM SPECIFICATIONS AND DIMENSIONS
Width Depth Height Weight
Module 11.12” (28.2448 cm) 6.34” (16.1036 cm) 1.43” (3.6322 cm) 1lb (0.453592 kg)
Head @ 45 degree with Base (Tabletop) 15.89” (40.3606 cm) 15.89” (40.3606 cm) 22.05” (56.007 cm) 20.7lb (9.389362 kg)
Cart Lowered (with casters) 23.94” (60.8076 cm) 26.19” (66.5226 cm) 27.41” (69.6214 cm)
Cart Raised (with casters) 23.94” (60.8076 cm) 26.19” (66.5226 cm) 30.15” (76.581 cm)
Head and raised cart with screen @ 90deg 23.94” (60.8076 cm) 26.19” (66.5226 cm) 52.85” (134.239 cm) 48.9lb (22.18067 kg)
29.4lb (13.33562 kg)
POWER COMBINATION AND ELECTROTHERAPY
UNITS
Input ............................ 100 - 240 V AC, 2.5A to 1.25A, 50/60 Hz
Electrical Class ............................................... CLASS I
Mode of Operation......................................... Continuous
Electrical Type (Degree of Protection)
Ultrasound ...............................................TYPE B
Laser ....................................................TYPE B
Electrotherapy ...........................................TYPE BF
Electrotherapy & sEMG ....................................TYPE BF
Ultrasound & Electrotherapy ................................TYPE B
NOTE: All waveforms except High Voltage Pulsed Current (HVPC) have been
designed with a 200 mA current limit. VMS™, VMS™ Burst and all TENS
waveform output intensities are measured, specied, and listed to peak, not
peak to peak.
GENERAL SYSTEM OPERATING AND STORAGE
TEMPERATURE
Operating conditions
The device will meet its requirement under the following conditions:
Temperature: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10° C to 45° C
Relative Humidity: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0% to 90%
Atmospheric Pressure: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700hPa to 1060hPa
Transport and storage conditions
The device will remain in proper condition under the following conditions:
Temperature: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Above 0° C freezing to +60°C
Relative Humidity: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . max 95%
Atmospheric Pressure: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700hPa to 1060hPa
20
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Vectra® Neo Clinical Therapy System – Service Manual
SYSTEM SPECIFICATIONS
ULTRASOUND SPECIFICATIONS
Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 MHz, ± 5%; 3.3 Mhz, ±5%
Duty Cycles ................................ 10%, 20%, 50%, Continuous
Pulse Repetition Rate ....................................100 Hz ±20%
Pulse Duration ..................1 mSec, ±20%; 2 mSec, ±20%; 5 mSec, ±20%
Output Power
10 cm2 Crystal ...................... 0-15 W at 1 MHz, 0-10 W at 3.3 MHz
5 cm2 Crystal ................................... 0-6W @ 1 and 3.3 MHz
2 cm2 Crystal .................................. 0-3 W @ 1 and 3.3 MHz
1 cm2 Crystal ...................................... 0-1.5 W @ 3.3 MHz
Amplitude.................0 to 2.5 W/cm2 in continuous and pulsed modes
Output accuracy .............................. ± 20%, 10% of maximum
Temporal Peak to Average Ratio: . . . . . . . . . . . . .2:1, ± 20%, at 50% Duty Cycle
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5:1, ± 20%, at 20% Duty Cycle
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9:1, ± 20%, at 10% Duty Cycle
Beam Nonuniformity Ratio................................ 5:1 maximum
Beam Type................................................ Collimating
IPXX Rating for Unit.............................................. IPX0
IPXX Rating for Applicator......................................... IPX7
Treatment Time ........................................... 1 to 30 min
ULTRASOUND SPATIAL PATTERN
The following charts represent the distribution of the
ultrasonic radiation eld and the orientation of the eld
with respect to each applicator (Y-plane represents
voltage in Vrms and X-plane represents applicator head
surface in 1mm resolution).
1 cm2 Crystal (model 27733)
2 cm2 Crystal (model 27734)
Eective Radiating Areas
ERA High ERA Low
Description ERA (cm2) cm
10 cm2 Crystal
8.5 10 +18% 7 -18%
2
% cm
2
%
5 cm2 Crystal 4 5 +25% 3 -25%
2 cm2 Crystal 1.8 2 +11% 1.4 -22%
1 cm2 Crystal 0.9 1 +11% 0.4 -55%
Head Warming Feature
The Head Warming feature of a Vectra® Neo Clinical Therapy System utilizes
Ultrasound output, resulting in warming of the Applicator to increase patient
comfort.
With Head Warming enabled, ultrasound is emitted without pressing the
Start button while an ultrasound treatment is being setup. The Applicator LED
will not illuminate during the Head Warming period. US Channel will indicate
“Head Warming”.
Output .............................. 0 - 50% Cycling of maximum power
Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 Mhz
Applicator Temperature................... 29.4 °C - 43.3 °C (85 °F - 110 °F)
5 cm2 Crystal (27735)
10cm2 Crystal (model 27736)
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SYSTEM SPECIFICATIONS
LASER SPECIFICATIONS
Power
Output Type ..................................... Infrared Lamp (Laser)
Laser Class....................................................... 3B
Laser Technical Specications
Pulse Frequencies........................ 8 Hz - 10000 Hz and continuous
Wavelengths......................670-950 nm (dependent on applicator)
Output .........................100-1440 mW (dependent on applicator)
Output accuracy ................................... +/- 20% of nominal
Vectra® Neo Clinical Therapy System – Service Manual
22
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Vectra® Neo Clinical Therapy System – Service Manual
SYSTEM SPECIFICATIONS
LASER APPLICATOR TECHNICAL SPECIFICATIONS
For all single diode and cluster laser and LED applicators, the expected increase in the measured quantities after
manufacture added to the values measured at the time of manufacture is ± 20%.
The software incorporates a cooling function that forces the user to cool the laser cluster prior to the next treatment.
The software will calculate the cooling time needed when treatment times exceed 3 minutes per application. For a
3 minute treatment, it will force a 15 second cool down period before the next treatment can begin. For a 4 minute
treatment, it will force a 2 minute cool down period before the next treatment can begin. The software extrapolates for
times between 3 and 4 minutes.
A message will display on the screen informing the user that the probe is cooling down and the time period required.
After 5 seconds, this message will disappear. If the user attempts to use the probe before the cool down period is
completed, the message will re-display to signify that the applicator is still in cool down mode. After the cool down
period is complete, a message displays that informs the user that the unit is ready for use.
Model # Description
Single
27799
27802
27803
27804
27805
670nm
LED
33-Diode
cluster
Laser/LED
Single
850nm
Laser
Single
850nm
Laser
Single
820nm
Laser
Diode
Type
LED 670 10 0.012 0.785 0.386 0.698 N/A
GaAIAs
LED
GaAIAs 850 40 0.05 0.785 2.488 0.097 0.543
GaAIAs 850 150 0.191 0.785 8.800 0.097 0.543
GaAIAs 820 300 0.382 0.785 15.240 0.097 0.543
Wavelength(s)
(nm)
670 nm (10mW) LED x12
880 nm (25mW) LED x8
950 nm (15mW) LED x8
850 nm (50mW) Laser x5
Output
Power
(mW)
690 0.022 31.2 3.110 0.097 0.543
Power
Density
(W/cm2)
Treatment Area
(Spot Size) (cm2)
Nominal Ocular
Hazard Distance
(NOHD-in meters)
Divergence
a1
(rad)
Divergence
a1
(rad)
27807
27808
27809
33-Diode
cluster
Laser/LED
33-Diode
cluster
Laser/LED
33-Diode
cluster
LED
GaAIAs
LED
GaAIAs
LED
LED
670 nm (10mW) LED x12
880 nm (25mW) LED x8
950 nm (15mW) LED x8
850 nm (100mW) Laser x5
670 nm (10mW) LED x12
880 nm (25mW) LED x8
950 nm (15mW) LED x8
850 nm (200mW) Laser x5
670 nm (10mW) LED x12
880 nm (25mW) LED x13
950 nm (15mW) LED x8
940 0.03 31.2 6.221 0.097 0.543
1440 0.045 31.2 12.443 0.097 0.543
565 0.018 31.2 0.386 0.698 N/A
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SYSTEM SPECIFICATIONS
Vectra® Neo Clinical Therapy System – Service Manual
LASER APPLICATOR TECHNICAL SPECIFICATIONS CONTINUED
Model # Description
9-Diode
27810
27811
27812
27813
27814
cluster
Laser/LED
9-Diode
cluster
Laser/LED
9-Diode
cluster
Laser/LED
13-Diode
cluster
Laser/LED
13-Diode
cluster
Laser/LED
Diode
Type
GaAIAs
LED
GaAIAs
LED
GaAIAs
LED
GaAIAs
LED
GaAIAs
LED
Wavelength(s)
(nm)
670 nm (10mW) LED x4
850 nm (50mW) Laser x5
670 nm (10mW) LED x4
850 nm (100mW) Laser x5
670 nm (10mW) LED x4
850 nm (200mW) Laser x5
670 nm (10mW) LED x7
950 nm (15mW) LED x3
850 nm (50mW) Laser x3
670 nm (10mW) LED x7
950 nm (15mW) LED x3
850 nm (100mW) Laser x3
Output
Power
(mW)
290 0.038 7.55 3.110 0.097 0.543
540 0.071 7.55 6.221 0.097 0.543
1040 0.137 7.55 12.443 0.097 0.543
265 0.035 7.55 3.110 0.097 0.543
415 0.054 7.55 6.221 0.097 0.543
Power
Density
(W/cm2)
Treatment Area
(Spot Size) (cm2)
Nominal Ocular
Hazard Distance
(NOHD-in meters)
Divergence
a1
(rad)
Divergence
(rad)
a1
27816
27815
27840
27841
13-Diode
cluster
Laser/LED
19-Diode
cluster
Laser/LED
Single
850nm
Laser
Single
85 nm
Laser
GaAIAs
LED
GaAIAs
LED
GaAIAs 850 100 0.127 0.785 6.221 0.097 0.543
GaAIAs 850 200 0.254 0.785 12.440 0.097 0.543
670 nm (10mW) LED x7
950 nm (15mW) LED x3
850 nm (200mW) Laser x3
670 nm (10mW) LED x6
880 nm (25mW) LED x7
950 nm (15mW) LED x6
715 0.094 7.55 12.443 0.097 0.543
325 0.043 7.55 0.386 0.698 N/A
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Vectra® Neo Clinical Therapy System – Service Manual
LASER PROTECTIVE EYEWEAR SPECIFICATIONS
The graph below illustrates optical density in relation to
wavelength. Each unit is shipped with laser protective
eyewear that is L3 rated and approved as well as EN207
compliant.
Optical Density
SYSTEM SPECIFICATIONS
Wavelength
Useful Range
Optical Density 5+...........................190-400 nm
Optical Density 3+...........................625-830 nm
Optical Density 3+..........................815-1050 nm
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SYSTEM SPECIFICATIONS
LASER LABELS
This serial decal label is axed at the
rear of the system.
Complies with
21CFR 1040.10
21CFR 1040.11
IEC 60601-1
IEC 60601-1-2
IEC 60601-2-22
IEC 60601-2-57
IEC 62471
IEC 60825-1:2007
Vectra® Neo Clinical Therapy System – Service Manual
The device is labeled with the date of
manufacturer.
The Laser applicator handle label includes important safety information.
DJO, LLC
1430 Decision Street
Vista, CA 92081
USA
Rx Only
13-7687-5_C
The LED applicator handle label includes important safety information.
26
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Vectra® Neo Clinical Therapy System – Service Manual
WAVEFORMS
WAVEFORMS
IFC (Interferential) Traditional (4 Pole)
Interferential Current is a medium frequency waveform. Current is distributed
through two channels (four electrodes). The currents cross each other in the
body at the area requiring treatment. The two currents interfere with each
other at this crossing point, resulting in a modulation of the intensity (the
current intensity increases and decreases at a regular frequency).
Output Mode ..............................................Electrodes
Carrier Frequency......................................2000-10,000 Hz
Beat Frequency.............................................. 1-200 Hz
Sweep Time....................................................15 sec
Sweep Low Beat Frequency ...................................1-200 Hz
Sweep High Beat Frequency................................... 1-200 Hz
Scan Percentage..............................Static, 40%, 100% Manual
Amplitude.................... 0-100 mA (CC with carrier freq ≤ 5000 kHz)
. . . . . . . .. . . . . . . . . . . . . . 0-90 mA (CC with carrier freq > 5000 kHz)
. . . . . . . . . . . . . . . . . . . . . . 0-64 mA (CC with carrier freq ≤ 5000 kHz)
. . . . . . . . . . . . . . . . . . . . . . 0-45 mA (CC with carrier freq > 5000 kHz)
Treatment Time ..........................................1-60 Minutes
Available on Channel...................................1&2, 3&4 Option
TENS- Asymmetrical Biphasic
The Asymmetrical Biphasic waveform has a short pulse duration. It is capable
of strong stimulation of the nerve bers in the skin as well as of muscle tissue.
This waveform is often used in TENS devices.
Output Mode ..............................................Electrodes
Output Intensity................................0-93 mA (CC) 0-46V (CV)
Phase Duration................................Adjustable 20-1,000 µsec
Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-250 Hz
Mode Selection .............................................CC or CV*
Burst Frequency .............................................. 0-10 Hz
Frequency Modulation .......................................0-250 Hz
Amplitude Modulation ....................O, 40%, 60%, 80% and 100%
Treatment Time ......................................... 1-60 minutes
TENS - HAN
TENS- Symmetrical Biphasic
The Symmetrical Biphasic waveform has a short pulse duration and is capable
of strong stimulation of nerve bers in the skin and in muscle. This waveform is
often used in portable muscle stimulation units, and some TENS devices.
Output Mode ..............................................Electrodes
Output Intensity............................... 0-73 mA (CC) 0-36 V (CV)
Phase Duration................................Adjustable 20-1,000 µsec
Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-250 Hz
Mode Selection ............................................. CC or CV*
Burst Frequency ............................................. 0-10 bps
Frequency Modulation .......................................0-250 Hz
Amplitude Modulation ....................O, 40%, 60%, 80% and 100%
Treatment Time .............................................1-60 min
DANGER
• Stimulus delivered by the TENS waveforms of this device, in
certain configurations, will deliver a charge of 25
microcoulombs (µC) or greater per pulse and may be
sufficient to cause electrocution. Electrical current of this
magnitude must not flow through the thorax because it
may cause a cardiac arrhythmia.
The HAN Waveform provides optimal parameters with a precisely controlled
sequence of Dense-and-Disperse (DD) modes of stimulation where 2 Hz is
alternating with 15 or 70 Hz, each lasting for 3 seconds.
Output Mode ..............................................Electrodes
Output Intensity........................................ 0-100 mA (CC)
Phase Duration ..............................................180 μsec
Mode Selection ..................................................CC*
Burst Frequency ............................................... 0-2 Hz
Frequency of Modulation ........................................80 Hz
Cycle Time Burst of 8 pulses at 80 Hz(at a frequency of 2 Hz) for 3 seconds to 80
Hz continuous (no burst) for 3 seconds, repeated
Treatment Time .............................................1-60 min
Available on Channels...................................... 1, 2, 3, or 4
*CC= Constant Current
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WAVEFORMS
Vectra® Neo Clinical Therapy System – Service Manual
VMS™
VMS is a symmetrical biphasic waveform with a 100 µsec interphase interval.
Because the pulse is relatively short, the waveform has a low skin load,
making it suitable for applications requiring high intensities, such as in muscle
strengthening protocols.
Output Mode ..............................................Electrodes
Output Intensity..............................0-114 mA (CC) 0-56 V (CV)
Channel Mode ............................Single, Reciprocal, Co-Contract
Phase Duration............................................20-400 µsec
Mode Selection ............................................. CC or CV*
Anti-Fatigue ................................................O or On
Set Intensity .......................Individual Channel Intensity Setting in
Reciprocal and Co-Contract modes
Cycle Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Continuous or User Dened
Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-200 pps
Ramp ........................................................0-5 sec
Treatment Time .............................................1-60 min
Available on Channels...................................... 1, 2, 3, or 4
VMS™ FR
The VMS-FR version of the VMS waveform is a physiologically based channel
interaction in which one channel stimulates the agonist and the other the
antagonist of the muscle group that is being exercised. VMS is a symmetrical
biphasic waveform with a 100 μsec interphase interval. Because the pulse
is relatively short, the waveform has a low skin load, making it suitable for
applications requiring high intensities, such as in muscle strengthening
protocols.
Output Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrodes
Output Intensity.............................0-100 mA(CC) 0- 100 V (CV)
Burst Duration ..........................................200 - 5000 ms
Phase Duration ...........................................20-400 μsec
Mode Selection .............................................CC or CV*
Channel Intensity............. Setting in Reciprocal and Co-Contract modes
Cycle Time . . . . . . . . . . . . . . . Continuous, 5/5, 4/12,10/10, 10/20, 10/30, 10/50
Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-80 pps
Treatment Time .............................................1-60 min
Available on Channels........................................1&2, 3&4
*CC= Constant Current
CV= Constant Voltage
VMS™ Burst
VMS Burst is a symmetrical biphasic waveform delivered in a burst format.
Because the pulse is relatively short, the waveform has a low skin load,
making it suitable for applications requiring high intensities, such as muscle
strengthening protocols.
Output Mode ..............................................Electrodes
Output Intensity............................... 0-65 mA (CC) 0-32 V (CV)
Channel Mode ............................Single, Reciprocal, Co-Contract
Phase Duration............................................20-400 µsec
Mode Selection ............................................. CC or CV*
Anti-Fatigue ................................................O or On
Set Intensity .......................Individual Channel Intensity Setting in
Reciprocal and Co-Contract modes
Cycle Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Continuous or User Dened
Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-200 bps
Ramp ........................................................0-5 sec
Treatment Time .............................................1-60 min
Available on Channels...................................... 1, 2, 3, or 4
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Vectra® Neo Clinical Therapy System – Service Manual
WAVEFORMS
IFC Premodulated (Traditional 2 Pole)
Premodulated Current is a medium frequency waveform. Current comes out of
one channel (two electrodes). The current intensity is modulated: it increases
and decreases at a regular frequency (the Amplitude Modulation Frequency).
Output Mode ..............................................Electrodes
Output Intensity.....0-100 mA (CC) 0-96 V (CV with carrier freq ≤ 5000 kHz)
. . .. . . . . . . . . . . . . . . . 0-68 V (CV with carrier freq > 5000 kHz)
Carrier Frequency......................................2,000-10,000 Hz
Beat Fixed (Sweep O) ....................................... 1-200 Hz
Sweep Low Beat Frequency ...................................1-200 Hz
Sweep High Beat Frequency.................................. 81-200 Hz
Cycle Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Continuous or User Dened
Mode Selection ............................................. CC or CV*
Treatment Time .............................................1-60 Min
Available on Channel....................................... 1, 2, 3, or 4
DC (Direct Current)
DC Current is a direct current owing in one direction only. The current can be
continuous or interrupted.
Output Mode ..............................................Electrodes
Output Intensity..............................................0-72 mA
Polarity Reversity ....................................Positive, Negative
Polarity Reversity ........................................... On or O
With Polarity Reversal On, Polarity will change at 50% of treatmet time.
Cycle Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Continuous or User Dened
Mode Selection ..................................................CC*
Treatment Time .............................................1-60 min
Available on Channels................................1 & 2, 3 & 4 Option
*CC = Constant Current
Russian
Russian Current is a sinusoidal waveform, delivered in bursts or series of
pulses. This method was claimed by its author (Kots) to produce maximal
muscle strengthening eects without signicant discomfort to the patient.
Output Mode ..............................................Electrodes
Output Intensity..............................0-100 mA (CC) 0-90 V (CV)
Channel Mode ............................Single, Reciprocal, Co-Contract
Duty Cycle ..................................10%, 20%, 30%, 40%, 50%
Mode Selection ............................................. CC or CV*
Anti-Fatigue ................................................O or On
Cycle Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Continuous or User Dened
Burst Frequency (Anti-Fatigue O ) ...........................20-100 pps
Ramp ........................................................0-5 sec
Treatment Time .............................................1-60 min
Available on Channels...................................... 1, 2, 3, or 4
*CC= Constant Current
CV= Constant Voltage
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WAVEFORMS
High Voltage Pulsed Current (HVPC)
The High Voltage Pulsed Current (HVPC) has a very brief pulse duration
characterized by two distinct peaks delivered at high voltage. The waveform is
monophasic (current ows in one direction only).
Output Mode ..............................................Electrodes
Output Intensity.............................................. 0-500 V
Polarity ...........................................Positive or Negative
Ramp ........................................................0-5 sec
Display........................................... Peak Current or Volts
Sweep High Frequency .....................................20-120 pps
Sweep Low Frequency...................................... 10-110 pps
Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-120 pps
Cycle Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Continuous or Useer Dened
Treatment Time .............................................1-60 Min
Available on Channels...................................... 1, 2, 3, or 4
Vectra® Neo Clinical Therapy System – Service Manual
Microcurrent
Microcurrent is a monophasic waveform of very low intensity. The physiological
working mechanism of this eect is as yet not clearly understood. It is thought
to stimulate tissue healing by stimulating the ‘current of injury’, a current which
naturally occurs in healing tissue.
Output Mode ..............................................Electrodes
Output Intensity.......................................... 0-1000.0 µA
Polarity ................................Positive, Negative or Alternating
Treatment Time .............................................1-60 Min
Available on channels ...................................... 1, 2, 3, or 4
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Vectra® Neo Clinical Therapy System – Service Manual
THERAPY SYSTEM TESTING
WAVEFORMS
A. General
1. The following information is intended to aid in
troubleshooting the major components of the Vectra®
Neo Clinical Therapy System to “Board Level” only.
These tests are FACTORY standard testing procedures
and methods used at the factory before shipment of
any Vectra Neo Clinical Therapy System.
2. Due to the complex nature of the technology
utilized by DJO, the recommended troubleshooting
techniques are to determine “Bad Board” and board
replacement only. No board component level
troubleshooting is recommended nor will information
or parts be supplied by DJO. Any board component
level troubleshooting performed will be at sole risk
and liability of the Service Technician performing such
troubleshooting techniques.
3. Once a particular PC Board has been determined
as bad, refer to the appropriate Removal and
Replacement Section of this Manual for proper
replacement.
B. Special Tools, Fixtures, & Materials Required
1. Certain tests require the use of special tools and
fixtures. These will be listed at the particular test where
they are required. Testing with any other special tool
or fixture other than those stated could give erroneous
readings or test results. Always perform the tests
exactly as stated to ensure accurate results.
2. Certain special tools or fixtures required may be
obtained through DJO Service Department.
3. Scope and other standard test equipment settings will
be listed for each test performed to aid in performing
the test to FACTORY standards and ensure proper
readings.
4. The troubleshooting and repair of the Vectra Neo
Clinical Therapy System Modules, and Accessories
should be performed only by authorized technicians
trained and certified by DJO, LLC.
C. Equipment Required
1. Oscilloscope and Probes
2. ESTI-2 Load Test Fixture
3. Digital Multimeter
4. Patient Remote Control (Optional Accessory)
5. Ultrasound Applicators (Accessories)
6. Dielectric Withstand (Hi-Pot) and ground
resistance tester
NOTE:
Adjust Dielectric Withstand tester to indicate fault with
120 k Ohm Load across the output when at specified
test voltage.
8. Milliohm Meter
9. Ohmic Instruments UPM DT 10 or DT 100
Ultrasound Power Meter
10. Audio Signal Generator, B-K Precision, Model 3001
11. Dissolved Oxygen Test Kit. Used to test oxygen level of
degassed water
12. Degassed Water (<5 ppm) for Ultrasound Power Meter
D. Recipe(s) for Degassed Water
1. Boil Distilled Water for 30 minutes. Place water in a
non-porous container and immediately cover with
cellophane. Allow to cool to room temperature of
approximately 70 °F (21 °C). May be refrigerated to aid
cooling time.
2. Bring Distilled Water to a boil. Place the container
under vacuum for 5 to 10 minutes.
NOTE:
Two liter soft drink bottles are ideal storage and transport
containers for degassed water as they are designed to
keep oxygen out. Do not allow aeration of degassed water
during transport or filling of the power meter.
Do not use Tap water or Distilled water in the Ultrasound
Power Meter. Use only Degassed Water in order to obtain
correct test results. The chart below illustrates the oxygen
content of Degassed, Tap and Distilled Water.
WATER TYPE ppm of Oxygen
Degassed per recipe 1 or 2 Less than 5 ppm
Tap Water Up to 35 ppm
Distilled Water Up to 20 ppm
E. Full Functional Tests
Perform the tests found in this section to verify Full
Functionality of new Therapy Systems and related
Modules and accessories.
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WAVEFORMS
VISUAL INSPECTION
Visually inspect the Vectra® Neo Clinical Therapy System.
A visual inspection can, to an experienced technician,
indicate possible abuse of the unit and internal problems.
LEAKAGE TESTS
Conduct all necessary leakage tests as required per
“Chapter 7 Electrical Equipment” of the 1999, or later,
edition of the NFPA (National Fire Protection Association)
“Health Care Facility” standards. [Need this confirmed
by Engineering.]
UNIT STARTUP AND FAN TESTING
A. Test
1. Place System face up on work surface or on Vectra®
Neo Clinical Therapy Cart.
2. Connect power cord to unit and plug into an
approved power receptacle.
3. LIsten for fan,
4. Turn system on.
5. Place hand at the back of system, at Mains Power
Cord, to verify fan is blowing out. See Figure 1.
Vectra® Neo Clinical Therapy System – Service Manual
B. Test Results
1. Unit will not Start= Unit Failed Test
a) Bad fuse.
b) Possible bad Main Power Switch.
c) Possible bad Power Supply.
d) Possible bad power outlet or Power Cord.
2. Home Screen does not display= Unit Failed
Test.
a) Possible bad display.
b) Possible bad Control Board.
c) Possible bad Power Supply.
Visually check power LED. LED Should illuminate
White. Turn system off with power switch. Power
LED should illuminate as Blinking White. If Power
LED illuminates White with system On and
Blinking White with system Off, the Power Supply
is good. Replace Control Board or Display.
3. Fan not blowing outward= Unit Failed Test
a) Fan Blowing Inward.
Fan wired wrong. Rewire or replace fan.
b) Possible bad Control Board.
1) Possible bad Fan.
2) Possible bad Power Supply.
3) Possible bad Control Board.
WARNING
• Unit falling dielectric withstand or leakage tests could indicate
serious internal proglems.
• Do not place unit back into service. Send unit to factory for repair.
Do not attempt repair.
32
FIGURE 1
Page 35
Vectra® Neo Clinical Therapy System – Service Manual
STIMULATOR TEST SYSTEM SETUP
The following tests for Stimulator Outputs will be
performed on Channels 1 and 2. The performance of
these same tests will apply to the Channel 3 and 4
Electrotherapy Module for four channel therapy systems.
A. Equipment Required
1. ESTI-2 Load Test Fixture
2. Calibrated Oscilloscope and Probes
B. System Set Up
1. Install known good Lead Wires to Channels 1 and 2 on
the system or Channels 3 and 4.
2. Connect Lead Wires from the system to the ESTI-2
Load Test Fixture- Channel 1 or 3 to Channel 1 IN and
Channel 2 or 4 to Channel 2 IN.
3. Connect Scope Probes to the Channel 1 To SCOPE
and Channel 2 To SCOPE Tabs on the ESTI 2 Load Test
Fixture respectively.
4. Place ESTI-2 Load Switch in the 1 K position.
5. Install power cord into system and plug into proper
power supply. Turn system On.
WAVEFORMS
33
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WAVEFORMS
VMS™ MODE TEST
A. VMS™ Mode Test Procedures
1. Set Scope; Time- 100 µS, Channel- 50 V, and TriggerDC
2. Press Electrotherapy Button.
3. Press VMS Button and then press Customize Button.
4. Under "Channel Mode" category, press "CoContracted" option.
5. Under Cycle Time, press On.
6. Under Phase Duration, press the Increase Arrow until
300 is displayed.
7. Turn Dial clockwise until 200 is displayed.
8.. Press Start Button.
9. Compare waveform on scope to figure on right.
10. Press Stop Button. Then press Home Button.
11. Press the Home Button. Move Lead wires to Channels
3 and 4 on 4 Channel Systems. Repeat steps 2
through 11.
Vectra® Neo Clinical Therapy System – Service Manual
B. VMS™ Mode Test Results
1. Waveform is the same between scope and figure on
the right.
Unit passed test.
2. No waveform or considerably different
waveform.
Unit failed test. Replace appropriate Stim Module.
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Page 37
Vectra® Neo Clinical Therapy System – Service Manual
INTERFERENTIAL MODE TEST
It is assumed that the unit is ready for tests as described
in STIMULATOR TEST SYSTEM SETUP Section. If not, set
up Unit per STIMULATOR TEST SYSTEM SETUP Section
parts A and B prior to performing tests.
A. Interferential Mode Test Procedures
1. Set Scope; Time- 100 µS, Channel- 50 V, and TriggerDC
2. Press Electrotherapy Button.
3. Press Interferential Button.
4. Rotate Intesity Dial clockwise until 50 is displayed.
5. Press Start Button
6. Compare waveform form on scope to image on the
right.
7. Press “Pause”.
8. Verify that the amplitude displayed in the Intensity
box and inside the Channel 1 and 2 icons drops to
zero (0). Verify that “Paused” is displayed inside the top
of “Channel 1” and “Channel 2” icons.
9. Press Stop Button.
10. Press the Home Button. Move Lead wires to Channels
3 and 4 on 4 and repeat steps 2 through 9.
WAVEFORMS
B. Interferential Mode Test Results
1. Waveform is the same between scope and figure on
the right, amplitude dropped to zero when paused
and “Paused” displayed beside channel icons.
Unit passed test.
2. No waveform or considerably different waveform.
Unit failed test. Replace appropriate Stim Module.
3. Amplitude failed to “zero” when paused.
Unit failed test. Replace appropriate Stim Module.
4. “Paused” did not display when unit paused.
Unit failed test. Replace appropriate Stim Module.
35
Page 38
WAVEFORMS
PREMODULATED MODE TEST
Set up System per STIMULATOR TEST SYSTEM SETUP
Section prior to performing test.
A. Premodulated Mode Test Procedures
1. Set Scope; Time- 2.50 mS, Channel- 20 V, and TriggerDC.
2. Press Electrotherapy Button.
3. Press Premod Button.
4. Rotate Intensity Dial clockwise until 50 is displayed.
5. Press Start Button.
6. Compare waveform form on scope to image on the
right.
7. Press Stop. Then press Home Button and move scope
probes to Channel 2 and repeat steps 2 through 6.
Repeat test on channels 3 and 4.
B. Premodulated Mode Test Results
1. Waveform is the same between scope and figure on
the right.
Unit passed test.
2. No waveform or considerably different waveform.
Unit failed test. Replace appropriate Stim Module.
Vectra® Neo Clinical Therapy System – Service Manual
36
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Vectra® Neo Clinical Therapy System – Service Manual
RUSSIAN MODE TEST
Set up System per STIMULATOR TEST SYSTEM SETUP
Section prior to performing test.
A. Russian Mode Test Procedures
1. Set Scope; Time- 5 mS, Channel- 50 V, and Trigger- DC
NOTE:
A test of the Optional Patient Interrrupt Switch is provided
within the Russian Mode Test. If you do not have the
Optional Patient Remote/Laser Interrupt Switch, skip steps
2, and 11.
2. Install Patient Remote/Laser Interrupt Switch. See Figure 1.
3. Press Electrotherapy Button
4. Press Russian Button. Press Customize Button.
5. Under "Channel Mode" category, press "Co-Contracted"
option.
6. Under Cycle Time, press On.
7. Rotate Intensity Dial clockwise until 100 is displayed.
8. Press Start Button.
9. Compare waveform on scope to Figure 2.
10. Verify that both Channels reach 100.
11. Press STOP on the Patient Remote/Laser Interrupt Switch.
Verify that the treatment stops. See Figure 3.
12. Press Stop Button. Press Home Button and move scope
probes to Channel 3 and 4 on 4 Channel Systems. Repeat
steps 2 through 11.
WAVEFORMS
FIGURE 1
B. Russian Mode Test Results
1. Waveform is the same between scope and Figure 2,
amplitude reached 100. See Figure 3. Unit passed test.
2. No waveform or considerably different waveform.
Unit failed test. Replace appropriate Stim Module.
3. Amplitude failed to reach 100 on both Channels.
Unit failed test. Replace appropriate Stim Module.
FIGURE 2
37
FIGURE 3
Page 40
WAVEFORMS
MICROCURRENT MODE TEST
Set up System per STIMULATOR TEST SYSTEM SETUP
Section prior to performing test.
Place ESTI-2 Load Switch in the 10 K Micro position only
for the Microcurrent Mode Tests. See Figure 1.
A. Microcurrent Mode Test Procedures
1. Set Scope; Time- 500 µS, Channel- 5.0 V, and TriggerDC
2. Press Electrotherapy Button
3. Press Microcurrent Button and press Customize Button.
4. Under Frequency Button, press the Increase Arrow
Button until 1000.0 Hz is displayed.
5. Press the Up Arrow Button until 1000.0 Hz is displayed.
6. Under “Polarity” press “Alternating”.
NOTE:
The Frequency value will continue to ramp and rotate
due to Alternating Polarity being selected. This is
normal.
7. Press the Return Arrow.
NOTE:
1000.0 Hz should be displayed within the
Electrotherapy box information. If not, repeat steps 4
through 6.
8. Rotate Intensity Dial until 1000 is displayed.
9. Press Start Button.
10. Compare waveform on scope to Figure 2 and Figure 3.
NOTE:
The output will alternate between positive and
negative on the scope.
11. Press Stop Button and then press Home Button.
12. Select the next channel to be tested by pressing the
desired Channel Button at the buttom of the screen.
Repeat steps 2 through 11 for each channel.
Vectra® Neo Clinical Therapy System – Service Manual
LOAD SWITCH
TO 10K MICRO
FIGURE 1
PROPER POSITIVE + “MICROCURRENT” WAVEFORM
SPEC: 10 V PEAK TO PEAK ±10%
FIGURE 2
B. Microcurrent Mode Test Results
1. Waveform is the same between scope and Figure 2
and Figure 3.
Unit passed test.
2. No waveform or considerably different waveform.
Unit failed test. Replace appropriate Stim Module.
PROPER NEGATIVE “MICROCURRENT” WAVEFORM
SPEC: 10 V PEAK TO PEAK ±10%
FIGURE 3
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Vectra® Neo Clinical Therapy System – Service Manual
HIGH VOLTAGE PULSED CURRENT HVPC MODE TEST
WAVEFORMS
Set up System per STIMULATOR TEST SYSTEM SETUP
Section prior to performing tests.
A. High Voltage Pulsed Current (HVPC) Mode Test
Procedures
1. Set Scope; Time- 25 µS, Channel- 50 V, and TriggerDC.
2. Press Electrotherapy Button
3. Press High Volt Button.
4. Rotate Intensity Dial clockwise until 250 Volts is
displayed.
5. Press Customize Button.
6. Change the Display selection to Peak Current.
7. Press Start Button.
8. Compare waveform on scope to Figure 2.
9. Press Customize Button.
10. Under "Polarity" select Positive.
11. Compare waveform on scope to Figure 2.
12. The numbers displayed for amplitude must not
exceed 1.5 Amps. See Figure 3.
13. Press Stop Button.
PROPER NEGATIVE HIGH VOLT WAVEFORM
FIGURE 1
PROPER POSITIVE HIGH VOLT WAVEFORM
B. High Voltage Pulsed Current (HVPC) Mode Test
Results
1. Waveforms on scope the same as Figures 1 and 2 and
Amps do not exceed 1.5.
Unit passed test.
2. No waveform or considerably different waveform.
Unit failed test. Replace appropriate Stim Module.
3. Amps exceed 1.5.
Unit failed test. Replace appropriate Stim Module.
FIGURE 2
39
FIGURE 3
Page 42
WAVEFORMS
ULTRASOUND TESTS
A. Equipment Required
1. Degassed Water
2. Ohmic Instruments UPM DT 10 or DT 100 Ultrasound
Power Meter.
3. Dissolved Oxygen Test Kit. Used to test oxygen level of
degassed water.
4. Ultrasound Applicator.
ULTRASOUND APPLICATOR IDENTIFICATION
TEST
A. Ultrasound Applicator Identification Test
Procedures
1. Without Applicator installed, turn unit on.
2. Look at the “Ultrasound” channel icon at the lower
Left Hand corner of screen. It should read “No Appl.”
See Figure 1.
3. Plug the Ultrasound Applicator into Applicator
connector. See Figure 2.
Watch Applicator LED while connecting to System.
The LED should flash Green five times.
4. Look at the “Ultrasound” channel icon. It should read
Available. See Figure 2.
5. Press Utilities Button.
6. Press the US Warming Button until On is displayed.
7. Press the Back Button. Turn System Off and Back On
with Main Power Switch. After System boots, view the
Ultrasound icon, US Warming should be visible. See
Figure 3.
Vectra® Neo Clinical Therapy System – Service Manual
NEED PICTURE
FIGURE 1
B. Ultrasound Applicator Identification Test Results
1. Unit operates as described in steps 2, 4, and 7.
Unit passed test.
2. “Appl. Not Cal.” displays in Ultrasound channel icon.
a) Applicator not calibrated or needs re-calibration.
b) Possible bad Applicator. Re-test with known good
Applicator.
3. “No Appl.” displayed after ten seconds of Applicator
being connected to System.
a) Possible bad applicator. Re-test with known good
Applicator.
b) Possible bad internal connection at Ultrasound
Module.
c) Possible bad Ultrasound Module.
d) Possible bad Control Board.
FIGURE 2
FIGURE 3
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Vectra® Neo Clinical Therapy System – Service Manual
ULTRASOUND APPLICATOR OUTPUT TEST
Perform this test using the Vectra® Neo Clinical Therapy
System.
A. Ultrasound Applicator Output Test Procedures
1. Set up Ohmic Instruments UPM DT 10 or DT 100
Ultrasound Power Meter per Operator’s Instructions
and fill test reservoir with Degassed Water.
2. Place an Applicator into the Power Meter retainer.
Make certain the Sound Head is completely
submerged in the degassed water and centered
directly over the Stainless Steel Cone. See Figure 1.
3. “Zero” meter.
4. Press Ultrasound Button. Press Customize Button.
5. Press Duty Cycle Button until 100% is displayed within
the Duty Cycle icon.
6. Press Display Button until “Watts” appears within the
Display icon.
7. Press Start Button.
8. Rotate Intensity Dial clockwise until the appropriate
“Watts” is displayed per Figure 2.
9. Compare Power Meter readings to Figure 2 to all
settings for the respective Applicator being tested as
shown in Figure 2.
10. Press Frequency Button until 3.3 MHz is displayed
within the Frequency icon. Repeat test and compare
readings to Figure 2.
NOTE:
The Applicator LED should constantly illuminate green
during the Applicator Output tests.
B. Ultrasound Applicator Output Test Results
1. Output ranges fall within the specified ranges as listed
in Figure 2.
Unit passed test.
2. Readings fall outside specified ranges of Figure 2.
a) Possible bad Degassed Water in Power Meter.
b) Possible use of Power Meter other than Ohmic
Instruments UPM DT 10 or DT 100 Ultrasound
Power Meter.
c) Possible bad or out of calibration Applicator.
d) Possible bad internal connection at Ultrasound
Module.
e) Check Ultrasound Module internal
connections.
f) Replace Ultrasound Module.
g) Replace Control Board.
WAVEFORMS
FIGURE 1
WARNING
• Use only degassed water in power meter for testing ultrasound
applicators. Use of other types of water will cause false test results.
• Do not aerate water when filling power meter.
APPLICATOR OUTPUT SPECIFICATIONS
APPLICATOR SIZE DAILY CYCLE SETTINGS OUTPUT POWER
2
1 cm
2 cm
5 cm
10 cm
2
2
2
0% 0.15 ± 20%
20% 0.3 ± 20%
50% 0.75 ± 20%
100% (continuous) 1.5 ± 20%
10% 0.3 ± 20%
20% 0.6 ± 20%
50% 1.5 ± 20%
100% (continuous) 3 ± 20%
10% 0.6 ± 20%
20% 1.2 ± 20%
50% 3 ± 20%
100% (continuous) 6 ± 20%
10% 1.5 ± 20%
20% 3 ± 20%
50% 7.5 ± 20%
100% (continuous) 15 ± 20%
41
* 1 MHz Only
FIGURE 2
Page 44
WAVEFORMS
ULTRASOUND DUTY CYCLE TEST
This test is performed using the Vectra® Neo Clinical
Therapy System.
A. Ultrasound Duty Cycle Test Procedures
1. Set up Ohmic Instruments UPM DT 10 or DT 100
Ultrasound Power Meter per Operator’s Instructions
and fill test reservoir with Degassed Water.
2. Place an Applicator into the Power Meter retainer.
Make certain the Sound Head is completely
submerged in the degassed water and centered
directly over the Stainless Steel Cone. See Figure 1.
3. “Zero” meter.
4. Press Ultrasound Button. Press Customize Button.
5. Press Duty Cycle Button until 100% is displayed within
the Duty Cycle icon.
6. Press Display Button until “Watts” appears within the
Display icon.
7. Press Start Button.
8. Rotate Intensity Dial clockwise until the appropriate
“Watts” is displayed per Figure 2.
9. Compare Power Meter readings to Figure 2 to all
settings for the respective Applicator being tested as
shown in Figure 2.
10. Press Frequency Button until 3.3 MHz is displayed
within the Frequency icon. Repeat test and compare
readings to Figure 2.
B. Ultrasound Applicator Output Test Results
1. Duty Cycles fall within the specified ranges as listed in
Figure 2.
Unit passed test.
2. Readings fall outside specified ranges of Figure 2.
a) Possible bad Degassed Water in Power Meter.
b) Possible use of Power Meter other than Ohmic
Instruments UPM DT 10 or DT 100 Ultrasound
Power Meter.
c) Possible bad or out of calibration Applicator.
d) Possible bad internal connection at Module.
e) Check Ultrasound Module internal
connections.
f) Replace Ultrasound Module.
g) Replace Control Board.
Vectra® Neo Clinical Therapy System – Service Manual
FIGURE 1
WARNING
• Use only degassed water in power meter for testing ultrasound
applicators. Use of other types of water will cause false test results.
• Do not aerate water when filling power meter.
APPLICATOR OUTPUT SPECIFICATIONS
APPLICATOR SIZE DUTY CYCLE OUTPUT RANGE
2
5 cm
10 cm
2
10% 0.6 ± 20%
20% 1.2 ± 20%
50% 3 ± 20%
100% (Continuous) 6 ± 20%
10% 1.5 ± 20%
20% 3 ± 20%
50% 7.5 ± 20%
100% (continuous) 15 ± 20%
* 1 MHz Only
FIGURE 2
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Vectra® Neo Clinical Therapy System – Service Manual
COMBO OPERATION TEST
This test is performed using the 5 cm2 Applicator.
Select Channel 2 and set up System per STIMULATOR
TEST SYSTEM SETUP Section parts A and B prior to
performing tests.
Connect Vectra® Neo Clinical Therapy Applicator to the
System. See Figure 1. Applicator LED will flash green five
times.
A. Combo Operation Test Procedures
1. Set Scope; Time- 50 µS, Channel- 50 V, and Trigger- DC.
2. Press Combo Button. Press Combo HV Button.
3. Press Customize under Ultrasound.
4. Press Watts under Display Tab.
5. Press US under Intensity Tab and rotate Intensity
Control clockwise until 3.0 Watts is displayed.
6. Go back and press Customize under Electrotherapy.
7. Press Volts under Display Tab.
8. Press Estim under Intensity Tab and rotate Intensity
Control clockwise until 250 Volts is displayed.
9. Press Start Button.
10. Touch the Ultrasound Applicator to the Combo
Contact on the Esti-2 Load Test Fixture. The Combo
Indicator on the Esti-2 should illuminate. See Figure 2.
11. Compare Waveform on scope to Figure 3.
WAVEFORMS
FIGURE 1
B. Ultrasound Applicator Output Test Results
1. Waveform on scope the same as Figure 3 and the
Combo Indicator illuminates.
Unit passed test.
2. No waveform or considerably different waveform.
Unit failed test. Check appropriate Stim Module.
COMBO INDICATOR
ILLUMINATED
FIGURE 2
43
FIGURE 3
Page 46
WAVEFORMS
SEMG AND SEMG + ELECTRICAL STIMULATION TESTS
Vectra® Neo Clinical Therapy System – Service Manual
Perform this test on all Channels with sEMG. However,
only one channel at a time can be tested with the Test
Equipment described in this section.
A. Test Equipment Required
1. It will be necessary to build an Attenuator for this test.
See Figure 1 for schematic of the required Attenuator.
2. Calibrated Audio Signal Generator, B-K Precision,
Model 3001.
3. Test leads for Audio Generator to Attenuator.
NOTE: Audio Signal Generator must produce a sine
waveform.
4. Known good set of sEMG Lead Wires.
B. sEMG Test Procedures
1. Set up Audio Signal Generator as follows:
a) Plug the Audio Signal Generator Test. Leads into
Generator SYNC Ports.
b) Set the FREQ. RANGE Hz to X1.
c) Turn the amplitude knob up to maximum.
d) Set the WAVEFORM to Sine waveform.
e) Set the ATTEN to O.
f) Set the FREQUENCY DIAL to 100.
g) Turn Audio Signal Generator On. See Figure 2 for
b-g.
2. Turn System On. View Home Screen for the presence
of the sEMG and the sEMG + Stim icons. See Figure 3.
If icons are not visible, stop test and make necessary
repairs to the sEMG Module and System.
ATTENUATOR SCHEMATIC
RED
TO AUDIO WAVEFORM
GENERATOR
BLACK
10 M 1%
10 M 1%
500 OHM 1%
500 OHM 1%
FIGURE 1
RED
GREEN
BLACK
TO SEMG LEAD WIRES
44
FIGURE 2
FIGURE 3
Page 47
Vectra® Neo Clinical Therapy System – Service Manual
SEMG AND SEMG + ELECTRICAL STIMULATION TESTS CONTINUED
3. If icons are present, connect known good sEMG Lead
Wire to Channels 1 and 2. See Figure 4.
NOTE:
Only one Channel at a time can be tested for sEMG.
4. Connect the Channel 1 sEMG lead wires into
the Attenuator. Make certain each sEMG Lead is
connected to its respective color on the Attenuator.
See Figure 5.
5. Press the sEMG Button on Home Screen.Channel 1
should read 7 or less. See Figure 6.
6. If Channel 1 reads less than 7, repeat steps 2 through
6 on Channel 2. If any Channel being tested reads
greater than 7, replace the sEMG Module and re-test.
NOTE:
The reading on the Channel not being tested may
vary in its reading. This is insignificant as it is not
under load.
WAVEFORMS
FIGURE 4
45
FIGURE 5
FIGURE 6
Page 48
WAVEFORMS
Vectra® Neo Clinical Therapy System – Service Manual
SEMG AND SEMG + ELECTRICAL STIMULATION TESTS CONTINUED
7. Make certain the Audio Signal Generator is set up per
sEMG TEST PROCEDURES steps 1, a) through 1, g).
Connect the Audio Signal Generator Test Leads from
the Generator SYNC Ports to the Attenuator (make
certain test leads are connected red to red and black
to black). See Figure 7.
8. Connect the sEMG Lead Wire to Channel 1.
9. View the System sEMG Screen. Channel 1 should read
between 604 and 738. See Figure 8.
Test all sEMG Channels. If any Channel being tested
reads below 604 or greater than 738, replace the
respective sEMG Module and re-test.
NOTE:
The reading on the Channel not being tested may
vary in its reading. This is insignificant as it is not
under load.
C. sEMG Test Results
If any sEMG Channel fails any part of the tests as
described in sEMG TEST PROCEDURES, steps 2
through 9, then the module fails the test.
1. Make certain the sEMG Module is completely seated
in system housing and all contacts between Stim
Board and sEMG Module are making proper contact.
2. Replace the respective sEMG Module and
re-test.
3. Replace the respective Stim Module and
re-test.
4. Replace the Control Board and re-test.
FIGURE 7
FIGURE 8
46
Page 49
Vectra® Neo Clinical Therapy System – Service Manual
SEMG AND SEMG + ELECTRICAL STIMULATION TESTS CONTINUED
D. sEMG + Stim Tests
1. To Check Stim Output, conduct the Electrical
Stimulator Tests.
2. Set up Signal Generator and Attenuator as described
in sEMG TEST PROCEDURES.
3. Select sEMG on Therapy System Home Screen.
4. Choose sEMG + Stim Sym Biph
5. Press the Customize button.
6. Press Edit Stim button
7. Rotate Treatment Intensity Knob until 5.0 mA CC is
displayed. Then press the Back button.
8. Press Start sEMG + Stim button.
9. The Audio Signal Generator and the attenuator should
trigger the stim function of the Therapy System and
Running will display in the selected channel. See
Figure 9.
E. sEMG + Stim Test Results
1. Stim function is triggered. System passed test.
2. Stim function is not triggered. System Failed Test
Replace appropriate Stim Module.
NOTE:
Test all sEMG Channels for proper triggering of Stim
function.
WAVEFORMS
FIGURE 9
47
Page 50
TROUBLESHOOTING
Vectra® Neo Clinical Therapy System – Service Manual
TROUBLESHOOTING CODES
The Vectra® Neo Therapy System incorporates information, warning, and error messages to inform the user of problems
or potential problems with the system, modality, or accessories. The numbering sequence is: 100-level messages are
general use information messages. Use the following Troubleshooting Chart to dene the code and locate the probable
cause and possible remedies before contacting your dealer or the DJO oce.
100-level messages are informational, 200-level messages are warnings, and 300-level messages are errors
Code
Number
100 Information
101 Information
102 Information
103 Information Attempting to save the Clinic Name with a blank name
104 Information Attempting to delete a factory sequence Factory sequences (names begin with a “*”) cannot be deleted
105 Information Attempting to delete a factory protocol Factory protocols (names begin with a “*”) cannot be deleted
106 Information
107
108
109
110 Information
111 Information No ultrasound applicator is plugged into the unit
112 Information
113 Information
114 Information
115 Information
116 Information No laser applicator is plugged into the unit
117 Information
118 Information Incorrect Laser PIN was entered
119 Information
120 Information
Type
Message
Information
Information
Information
Probable Cause Possible Remedies
Attempting to save a treatment to USB ash drive with
a blank patient ID
Attempting to save a Custom protocol with a blank
protocol name
Attempting to save a Sequence with a blank sequence
name
Attempting to save a Custom protocol or Sequence
after system memory has reached the maximum
allowed (200)
Attempting to access protocols or sequences and
none are found in the system
Ultrasound applicator became unplugged during a
treatment
Attempting to select a treatment but available
channels for desired modality are currently in use
Attempting to select an sEMG treatment but sEMG
channels are currently in use
Attempting to select an sEMG treatment but sEMG but
no sEMG is installed in the unit
Attempting to select a Laser treatment while another
treatment is running
Laser applicator became unplugged during a laser
treatment
Attempting to select a laser treatment but no laser
module is installed in the unit
Attempting to start a Laser treatment but the remote
control is not plugged into the unit
Type in or select a Patient ID prior to saving treatment to USB
ash drive
Ensure protocol name is not blank prior to saving the
protocol
Ensure sequence name is not blank prior to saving the
protocol
Ensure Clinic name is not blank prior to saving the Clinic
name
Delete unused User protocols or sequences
1. Custom protocols: No Custom protocols have been saved in
the system. Refer to the Custom protocols section
2. Sequences: No User sequences have been saved in the
system. Refer to Sequencing section
Ensure ultrasound applicator is securely connected to the
unit prior to starting an ultrasound treatment
Ensure desired ultrasound applicator is securely connected to
the unit prior to selecting an ultrasound treatment
Complete existing treatment before attempting to start
another treatment on the same channel
Complete existing treatment before attempting to start
another treatment on the same channel
Cannot select an sEMG when sEMG is not installed on the unit
Laser treatments cannot be run concurrently with another
treatment. Complete existing treatment(s) before attempting
to select a laser treatment
Ensure desired laser applicator is securely connected to the
unit prior to selecting a laser treatment
Ensure desired laser applicator is securely connected to the
unit prior to selecting a laser treatment
Enter the correct laser PIN when prompted prior to starting a
laser treatment
1. If laser module is installed in the unit, ensure module is
securely inserted
2. If laser module is not installed, contact the dealer or factory
representative to purchase one
Prior to starting a laser treatment, the remote control must be
plugged into the unit and given to the patient to allow use as
an emergency stop
48
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Vectra® Neo Clinical Therapy System – Service Manual
TROUBLESHOOTING CODES CON’T
TROUBLESHOOTING
Code
Number
121 Information
122 Information
123 Information
124
125
126
127
128
129
130
132 Information
133 Information
Type
Message
Information
Information
Information
Information
Information
Information
Information
Probable Cause Possible Remedies
Attempting to select an electrotherapy
treatment but no Stim module is installed in the
unit
Attempting to select a Combination treatment
but no Stim module #1 (channels 1 and 2) is
installed in the unit
Attempting to select an Ultrasound or
Combination treatment but no Ultrasound
module is installed in the unit
Attempting to perform an action requiring the
USB ash drive but no USB ash drive is plugged
into the unit or USB ash drive cannot be
accessed correctly
Attempting to perform an action requiring a
particular le on the USB ash drive but the le
does not exist on the ash drive
Attempting to perform a Print Screen to the USB
ash drive while a treatment is running
Attempting to import protocols from the USB
ash drive while a treatment is running
1. If a stim module is installed in the unit, ensure module is
securely inserted into the unit
2. If a stim module is not installed, contact the dealer or factory
to purchase one
1. If a stim module#1 is installed in the unit, ensure module is
securely inserted into the unit
2. If a stim module#1 is not installed, contact the dealer or
factory to purchase one
1. If ultrasound module is installed in the unit, ensure module is
securely inserted into the unit
2. If ultrasound module is not installed, contact the dealer or
factory to purchase one
1. Ensure valid USB ash drive is rmly inserted into the unit or
2. Try a dierent USB ash drive
1. Ensure USB ash drive contains the correct le for the
desired function
2. Ensure valid USB ash drive is rmly inserted into the unit or
3. Try a dierent USB ash drive
The Print Screen function is not allowed while a treatment is
running. Wait for treatment to complete and then try again.
The Protocol Import function is not allowed while a treatment
is running. Wait for treatment to complete and then try again.
203 Warning Error reading a protocol from internal storage
210
211
212
213
216 Warning Error reading a protocol from internal storage
233
234
235
Warning
Warning
Warning
Warning
Warning
Warning
Warning
Laser application is out of calibration
Electrotherapy bad electrode contact,
overcurrent, or shorted leads condition has been
detected
1. Reset the Therapy System by turning the power switch O
and On
2. If problem persists after resetting the unit the Restore the
Default Protocols in the Utilities screen. Refer to the Utilities
Section
3. If problem persists, discontinue use of the device and
contact the dealer or factory for technical service
1. Discontinue use of this laser applicator and contact the
dealer or factory for technical service to have the laser
applicator recalibrated
2. If problem exists on multiple laser applicators then
discontinue use of laser and contact the dealer or factory for
technical service
1. Restore the Default Protocols in the Utilities screen. Refer to
the Utilities Section
2. If problem persists, discontinue use of the device contact the
dealer or factory for technical service
1. Ensure proper electrode placement use guidelines are
followed
2. Check electrode lead wire connections both at the unit and
at the electrode
3. Replace electrodes
4. Replace lead wires
49
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TROUBLESHOOTING
TROUBLESHOOTING CODES CON’T
Vectra® Neo Clinical Therapy System – Service Manual
Code
Number
Any
200-level
code not
listed
above
Type
Message
Warning
Probable Cause Possible Remedies
Immediately stop all use of the system and contact the dealer or DJO for service. Warnings in these
categories indicate an internal problem with the system that must be tested and corrected by DJO or a
Trained Technician before any further operation or use of the system.
Use of a system that indicates a Warning in these categories may pose a risk of injury to the patient,
user, or extensive internal damage to the system.
Any
300-level
code
Error
Immediately stop all use of the system and contact the dealer or DJO for service. Errors in these
categories indicate an internal problem with the system that must be tested and corrected by DJO or a
Trained Technician before any further operation or use of the system.
Use of a system that indicates an Error in these categories may pose a risk of injury to the patient, user,
or extensive internal damage to the system.
300 Level Errors
Number Type Possible Cause Possible Remedies
1. Ensure at least one module is installed in unit
2. Ensure module(s) are rmly seated in unit
300 Error No module detected in unit on power up
301 Error Stim Module communication write error
302 Error Stim Module channel processor nut running Replace Stim Module
303 Error Stim Module bad data read error
304 Error Ultrasound Module communication write error
305 Error Ultrasound Calibration error
306 Error Module communication write error
307 Error Module communication write error
308 Error Internal error Log steps to reproduce the error and contact DJO R&D
309 Error Internal error Log steps to reproduce the error and contact DJO R&D
311 Error Error initializing internal EEPROM on powerup Replace Control PCB
312 Error Tester module not detected Replace Control PCB
3. Check cables between Control PCB and Backplane PCB
4. Replace Control PCB
5. Replace Backplane PCB
1. Replace Stim Module
2. Check cables between Control PCB and Backplane PCB
3. Replace Control PCB
4. Replace Backplane PCB
1. Replace Stim Module
2. Check cables between Control PCB and Backplane PCB
3. Replace Control PCB
4. Replace Backplane PCB
1. Replace Ultrasound Module
2. Check cables between Control PCB and Backplane PCB
3. Replace Control PCB
4. Replace Backplane PCB
1. Ensure ultrasound applicator is rmly plugged into the right
ultrasound applicator port
2. Replace the ultrasound applicator
3. Replace the Ultrasound PCB
1. Replace applicable Module
2. Check cables between Control PCB and Backplane PCB
3. Replace Control PCB
4. Replace Backplane
1. Replace applicable Module
2. Check cables between Control PCB and Backplane PCB
3. Replace Control PCB
4. Replace Backplane
50
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Vectra® Neo Clinical Therapy System – Service Manual
ULTRASOUND CALIBRATION
A. Tools and Equipment Required
1. Vectra® Neo Clinical Therapy System and the Intelect
Vet Combination Therapy System and all Vectra
Genisys, Intelect Legend XT and the Intelect Vet
Ultrasound Applicators associated with the System
being serviced.
2. Ohmic Instruments UPM DT 10 or DT 100 Ultrasound
Power Meter, set to "watts".
3. Degassed Water. Refer to page 37 for Degassed Water
Recipes.
WARNING
TROUBLESHOOTING
• Use only degassed water in power meter for calibrating ultrasound
applicators.
• Use of other types of water will cause false readings and bad test
results
• See page 37 for degassed water recipes.
• Use of other brands or types of tools, equipment, fixtures,
materials, and supplies other than those specifically listed in “A.
Tools and Equipment Required” above will give bad test and
calibration results.
• If proper equipment is not available or can not be obtained, send
the ultrasound applicators to the factory for calibration.
B. Ultrasound Applicator Calibration Procedures
1. Enter the Technical Utility Screen by pressing the
Utilities button of the Therapy System and pressing
the Stop, Start, and Power Buttons simultaneously.
See Figure 1.
2. Set up Power Meter per Ohmic User Manual. Position
the Ultrasound Calibration in the Power Meter.
3. Press the Ultrasound Calibration Button. See Figure 2.
4. Press the Head Size Button until the size applicator
being calibrated is displayed. See Figure 3.
5. Press the Start Button, refer to Figure 3.
Follow the instructions displayed on the Therapy
System.
6. Repeat this procedure for each Ultrasound Applicator
associated with the Vectra® Neo Clinical Therapy
System.
FIGURE 1
FIGURE 2
FIGURE 3
51
Page 54
TROUBLESHOOTING
TOUCH SCREEN CALIBRATION
A. Calibrating With the Unit Off
1. With the Vectra® Neo Clinical Therapy System off,
press and hold the Stop and Start Buttons at the same
time. See Figure 1.
2. Press the Power Button to turn the system off.
Continue to hold until the Touch Screen Calibration
turns on.
3. Follow the instructions on the screen.
B. Second Method of Touch Screen Calibration
1. Turn Unit On.
2. Press the Utilities Button.
3. Press the Power, Start, and Stop Buttons
simultaneously to bring up the Technician Utility
Screen. See Figure 2.
4. Press Calibrate Touch Screen.
5. Follow the instructions on the screen.
Vectra® Neo Clinical Therapy System – Service Manual
FIGURE 1
52
FIGURE 2
Page 55
Vectra® Neo Clinical Therapy System – Service Manual
LASER PIN CODE
A. Reset Pin Code Back to 1111
1. Press the Utilities Button.
2. Press and hold the Stop and Power Buttons
simultaneously, refer to Figure 1. Laser Pin will reset.
3. Release all buttons.
TROUBLESHOOTING
FIGURE 1
53
Page 56
ACCESSORIES
Vectra® Neo Clinical Therapy System – Service Manual
REPLACEMENT ACCESSORIES
The following provides users of the Vectra® Neo Therapy System the necessary information to order replacement
accessories commonly used with the system. This list of replacement accessories is designed for use with the
Vectra® Neo Therapy System. When ordering, provide the respective part number, description, and quantity desired.
ELECTRODES - Domestic
Model Number Description
42045 2.75” x 5 (7 cm x 13 cm) Rectangle - 40/case
42159 1.5” x 2.5” Oval (40/Case = 10 packs of 4)
42160 2” x 4” Oval (40/Case = 10 packs of 4)
42170 1.25” Round (40/Case = 10 packs of 4)
42171 2” Round (40/Case = 10 packs of 4)
42172 1.5” x 2.5” Oval (40/Case = 10 packs of 4)
42173 3” x 5” Oval (20/Case = 10 packs of 2)
42174 2” Square (40/Case = 10 packs of 4)
42175 2” x 3.5” Rectangle (40/Case = 10 packs of 4)
42176 2” Square Blue Gel (40/Case = 10 packs of 4)
42177 1.5” x 3.5” Rectangle Blue Gell (40/Case = 10 packs of 4)
42178 2” Square (40/Case = 10 packs of 4)
42179 2” x 3.5” Rectangle (40/Case = 10 packs of 4)
42180 2” Round (40/Case = 10 packs of 4)
42181 2” x 3.5” Rectangle (40/Case = 10 packs of 4)
42182 2” Round (40/Case = 10 packs of 4)
42183 2” Square (40/Case = 10 packs of 4)
42185 sEMG (100/pk-Individual)
54
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Vectra® Neo Clinical Therapy System – Service Manual
REPLACEMENT ACCESSORIES CON’T
GENERAL ACCESSORIES
Model Number Description
70000 Electrotherapy Module Channels 1/2
70001 Neo Cart
70002 Ultrasound Module
70003 Electrotherapy Module Channels 3/4
70004 Electrotherapy Module Channels 1/2 + sEMG
70005 Laser Module
70008 PATIENT REMOTE/LASER INTERRUPT SWITCH
79977
70010 STIM CH 1/2 LEADWIRE KIT STD, 72 in.
70011 STIM CH 3/4 LEADWIRE KIT STD, 72 in.
70012 STIM CH 1/2 LEADWIRE KIT XL, 90 in.
70013 STIM CH 3/4 LEADWIRE KIT XL, 90 in.
70014 STIM CH 1/2 + EMG LEADWIRE KIT
70020 Powercord US Black 6 FT
HIGH VOLT PROBE KIT- Includes Probe and Sponge Applicator Tips (15 and 8 mm)
ACCESSORIES
55
Page 58
ACCESSORIES
Vectra® Neo Clinical Therapy System – Service Manual
REPLACEMENT ACCESSORIES CON’T
LASER APPLICATORS AND EYEWEAR ACCESSORIES
Model Number Description
27840 Single 850nm Laser 100mW
27804 Single 850nm Laser 150mW
27841 Single 850nm Laser 200mW
27803 Single 850nm Laser 40mW
27805 Single 820nm Laser 300mW
27810 9-Diode cluster: 5-50mW laser diodes + 4 LED’s
27811 9-Diode cluster: 5-100mW laser diodes + 4 LED’s
27812 9-Diode cluster: 5-200mW laser diodes + 4 LED’s
27813 13-Diode cluster: 3-50mW laser diodes + 10 LED’s
27814 13-Diode cluster: 3-100mW laser diodes + 10 LED’s
27816 13-Diode cluster: 3-200mW laser diodes + 10 LED’s
27802 33-Diode cluster: 5-50mW laser diodes + 28 LED’s
27807 33-Diode cluster: 5-100mW laser diodes + 28 LED’s
27808 33-Diode cluster: 5-200mW laser diodes + 28 LED’s
27799 Single 670nm LED 10mW
27815 19-Diode LED cluster, no laser
27809 33-Diode LED cluster, no laser
27525 Laser Protective Eyewear
27904K Laser Interlock
ULTRASOUND APPLICATORS AND GEL
Model Number Description
27333 Applicator Neo Vectra US, X-Small, 1 cm
27334 Applicator Neo Vectra® US, Small, 2 cm
27335 Applicator Neo Vectra® US, Medium, 5 cm
27336 Applicator Neo Vectra® US, Large, 10 cm
4248 Conductor™ Transmission Gel - 9 oz Bottle
2
2
applicator
2
applicator
2
applicator
applicator
56
Page 59
Vectra® Neo Clinical Therapy System – Service Manual
NEO BASE ASSEMBLY
PARTS
ITEM
NUMBER
1 13-7593 COVER CHASSIS FRONT NEO 1
2 13-7594 COVER CHASSIS BACK NEO 1
3 13-7592 CLIP RAIL SIDES LEFT-RIGHT NEO 1
4 13-7705 FAN TRAY 2
5 13-6789 HUB BASE DESKTOP VERSION ASSEMBLY 1
6 13-7611 CLIP LEAD WIRE MANAGER NEO 3
7 13-7611 CLIP RAIL DESKTOP NEO 1
8 13-7645 LABEL, CHATTANOOGA LOGO ROUND 1
9 13-7564 POWER SUPPLY 1
10 12-6776 HUB CHASSIS ASSY 1
11 13-7583 COVER EMPTY MODULE BAY NEO 8
12 13-7686 POWER ENTRY IEC320 ASSY 1
13 13-7684 LABEL, MODULE BAY ID 1
14 13-7659-3 SCREW, 8-32x5/16”, PH PNHD 17
15 13-7659-5 SCREW, 8-32x5/8”, PH PNHD 8
16 13-7659-4 SCREW, 8-32x1-3/8”, PH PNHD 4
17 13-7670-1 SCREW, 10-24X1/2” PH PNHD SS 4
18 13-7704 BRACKET IEC HUB CHASSIS 1
19 40-0133 FERRITE ASSY, SPLIT RND CLMP 180 OHMS 1
20 40-0116 WIRE HARNESS, POWER, PS TO BACKPLANE 1
21 40-0122 WIRE HARNESS IC CONN TO PS 1
22 40-0130 FAN WIRE HARNESS ASSY (TO PS) 2
23 27-0013 PCBA BACKPLANE 1
24 13-7669-1 SCREW UNDERCUT FLHD PH 8-32 X 3/8” 4
25 13-7596 CLIP RAIL CART NEO 1
PART
NUMBER
DESCRIPTION
QTY
REQ'D
57
Page 60
PARTS
NEO DISPLAY SWIVEL ASSEMBLY
Vectra® Neo Clinical Therapy System – Service Manual
ITEM
NUMBER
1 13-7589 COVER SWIVEL NEO 1
2 13-7590 PLATE SWIVEL NEO 1
3 13-7659-3 SCREW, 8-32x5/16”, PH PNHD 8
4 13-7658-1 SCREW, #8-16x3/8”, TRI-SHANK, TORX, PNHD 4
5 13-7656 GROMMET EDGING 1.25"
6 13-7655 HINGE TILT BRACKET, RIGHT 1
7 13-7591 HINGE TILT BRACKET, LEFT 1
8 13-7563 HINGE ASSY, LEFT 1
9 13-7697-1 SCREW, 6-32x 5/8” PH PNHD 4
10 13-7562 HINGE ASSY, RIGHT 1
PART
NUMBER
DESCRIPTION
58
QTY
REQ'D
Page 61
Vectra® Neo Clinical Therapy System – Service Manual
NEO DESKTOP ASSEMBLY
4
4X
3
PARTS
6
5
2
1
ITEM
NUMBER
PART
NUMBER
DESCRIPTION
1 12-6779 HUB ASSEMBLY, DESKTOP 1
2 12-6775 DISPLAY SWIVEL ASSEMBLY 1
3 13-7697-1 SCREW, 6-32X 5/8” PH PNHD 4
4 13-7609 LEFT CRADLE APPLICATOR 1
5 13-7610 RIGHT CRADLE APPLICATOR 1
6 12-6774-1 DISPLAY ASSY VECTRA NEO 1
QTY
REQ'D
59
Page 62
PARTS
NEO WITH PACKAGING
Vectra® Neo Clinical Therapy System – Service Manual
1
4
5
3
6
2
7
ITEM
NUMBER
PART
NUMBER
DESCRIPTION
1 6000 VECTRA NEO 1
2 40-0107 POWER CORD NEMA 5-15 MEDICAL GRADE 1
3 48095 POLYBAG 16 X 14 X 36 X .003 1
4 13-7680-1 CARTON HEAD UNIT NEO 1
5 13-7680-2 INSERT BOTTOM HEAD UNIT NEO 1
6 13-7680-3 INSERT TOP HEAD UNIT NEO 1
7 13-7647 IFU CD VECTRA NEO 1
60
QTY
REQ'D
Page 63
Vectra® Neo Clinical Therapy System – Service Manual
NEO CART
PARTS
ITEM
NUMBER
1 12-6780 CHASSIS CART VECTRA NEO 1
2 13-7624 DRAWER BIN SHORT NEO 2
3 13-7624 DRAWER BIN TALL NEO 1
4 13-7658-1 SCREW, #8-16x3/8”, TRI-SHANK, TORX, PNHD 10
5 13-7618 COVER LOWER CART NEO 1
6 13-7635 COVER UPPER BACK BRACKET CART NEO 2
7 13-7659-3 SCREW, 8-32x5/16”, PH PNHD 4
8 13-7619 COVER UPPER BACK CART NEO 1
9 13-7687-6 LABEL SERIAL NO CART NEO 1
10 30A102 LABEL, SERIAL NUMBER 1
11 13-7669-1 SCREW UNDERCUT FLHD PH 8-32 X 3/8” 12
PART
NUMBER
DESCRIPTION
61
QTY
REQ'D
Page 64
PARTS
NEO CART PACKAGING
Vectra® Neo Clinical Therapy System – Service Manual
A
ITEM
NUMBER
1 13-7640 CART LEG NEO 2
2 13-7645 LABEL, CHATTANOOGA LOGO ROUND 2
3 20898 CASTER 3” BLK W/LOCKING BRAKE 2
4 20899 CASTER 3” BLK W/O BRAKE 2
5 12-6787 NEO CART 1
6 13-7662-1 SCREW, #1/4-20x1-1/4”, SOCHD CAP 6
7 13-7670-1
8 13-7667 WASHER, 1/4” FLAT SS 6
9 13-7683-1 CARTON CART NEO 1
10 13-7683-2 CARTON, LEGS & WHEELS 1
11 48095 POLYBAG 16 X 14 X 36 X .003 1
12
13 13-7683-4 INSERT CART BOTTOM NEO 1
14 13-7683-3 INSERT CART TOP NEO 1
15 13-3386 POLY BAG LLDPE ZIPLOCK 7 X 8 X 2MIL 1
16 13-7715 ALLEN WRENCH 3/16” BALL POINT HEX L- KEY 1
17 13-4329 POLYBAG ZIPLOCK 16 X 24 X 2MIL 2
18 13-7718 IFU CD MODULES NEO 1
PART
NUMBER
13-2562-0-
00000
DESCRIPTION
SCREW, 10-24X1/2” PH PNHD SS
LABEL THERMAL TRANSFER BLANK 3.875 X 8.375 1
QTY
REQ'D
4
62
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Vectra® Neo Clinical Therapy System – Service Manual
MAINTENANCE
CLEANING THE VECTRA® NEO CLINICAL THERAPY
SYSTEM
With the system disconnected from the power source,
clean the system with a clean, lint-free cloth moistened
with water and mild antibacterial soap. If a more sterile
cleaning is needed, use a cloth moistened with an
antimicrobial cleaner.
Do not submerse the system in liquids. Should the unit
accidentally become submersed, contact the dealer or
DJO Service Department immediately. Do not attempt to
use a system that has been wet inside until inspected and
tested by a Trained Technician.
Do not allow liquids to enter the ventilation holes in the
optional modules. This could permanently damage the
modules.
Cleaning the LCD Screen
Clean the Therapy System LCD with a clean, dry cloth, in
the same way as cleaning the Computer Monitor Screen.
Do not use abrasive materials or chemicals or liquids.
Cleaning Reusable Electrodes
FUSE INFORMATION
3.15 A 250V AC
INSTRUCTION FOR SOFTWARE UPGRADE
1. Obtain a USB flash-drive with upgrade file in root
directory.
2. Power on Unit with flash-drive installed in USB port.
Allow initialization to complete.
3. Enter utilities screen by pressing the “Utilities” button
on the home screen.
4. On the utilities screen, press the “Display Unit Version
Information” screen.
5. Press the “Upgrade Unit Software from USB” button to
apply any upgraded software packages to the unit.
Use distilled water on a damp cloth to wipe the surface
regularly after usage.
CALIBRATION REQUIREMENTS
Annual factory calibration is required for all Ultrasound
and Laser Applicators. Only the Applicators should be sent
to the factory or a Trained Technician for this procedure.
NOTE: The unit was calibrated during the manufacturing
process and is ready to be placed into service upon
delivery.
DEVICE DISPOSAL
Council Directive 2012/19/EU concerning Waste
Electrical and Electronic Equipment (WEEE) requires
not to dispose of WEEE as municipal waste. Contact
your local distributor for information regarding disposal of
the unit and accessories.
COPY OF MANUAL
To obtain a copy of the Vectra® Neo Clinical Therapy System
User Manual, Item #13-7646 (CD Version, Item #13-7647),
contact your local representative or DJO Global Customer
Care.
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WARRANTY
WARRANTY REPAIR/OUT OF WARRANTY REPAIR
Service
Vectra® Neo Clinical Therapy System – Service Manual
When the
accessory modules require service, contact the selling dealer
or DJO Service Department.
All Therapy System and accessory modules returned to
the factory for service must include the following:
1. Written statement containing the following information:
2. Copy of original invoice issued at purchase of the
Therapy System or Module
3. Ship the unit to address specied by an authorized
Service Technician
Service to these units should be performed only by a
service technician certied by the Company.
Vectra® Neo Clinical Therapy System
• RA Number – Obtain from DJO
• Therapy System or Module Model Number
• Therapy System or Module Serial Number
• Contact Person with Phone and Fax Numbers
• Billing Address (for Out of Warranty Repair)
• Shipping Address (Where to Ship Unit after Repair)
• Detailed Description of Problem or Symptoms
or any of the
Ultrasound Applicators require annual calibration, from
the date placed in service, by the Factory or a Trained
Technician.
Through the purchase of a Service Manual, DJO, LLC
has made available circuit diagrams, component part
lists, descriptors, or other information which will assist
authorized technical personnel to repair those parts
of the equipment which are designated by DJO, LLC as
repairable.
Expected Life
Expected life of the applicator is 5 years and the control
unit is 10 years. Yearly calibration of the device would
extend the life of the device for as long as servicing is
available by DJO or other factory certied personnel.
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Vectra® Neo Clinical Therapy System – Service Manual
WARRANTY
WARRANTY
DJO, LLC (“Company”) warrants that the Vectra® Neo
Clinical Therapy System, Channel 1/2 Electrotherapy
Module, Channel 1/2 Electrotherapy+EMG Module,
Channel 3/4 Electrotherapy Module, Laser Module,
Ultrasound Module, and Vacuum Module (“Products”)
are free of defects in material and workmanship. This
warranty shall remain in eect for two years (24 months)
from the date of original consumer purchase. If these
Products fail to function during the two year warranty
period due to a defect in material or workmanship, at the
Company’s option, Company or the selling dealer will
repair or replace the respective Product without charge
within a period of thirty (30) days from the date on which
the Product is returned to the Company or the dealer.
All repairs to the Product must be performed by a service
center authorized by the Company. Any modications or
repairs performed by unauthorized centers or groups will
void this warranty.
The warranty period for certain accessories is 90 days.
Accessories consist of Lead Wires, Patient Remote/Laser
Shuto, and Electrodes.
The warranty period for the Therapy System Cart, Laser
Applicators and Ultrasound Applicators is one year (12
months).
To participate in warranty coverage, this Product’s
warranty registration card (included with Product) must
be lled out and returned to the Company by the original
owner within ten (10) business days of purchase.
COMPANY SHALL NOT BE LIABLE IN ANY EVENT FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
To Obtain Service From Company or the selling dealer
under this warranty:
1. A written claim must be made within the warranty
period to the Company or the selling dealer. Written
claims made to the Company should be sent to:
DJO, LLC
1430 Decision Street
Vista, CA 92081-8553 USA
T: 1-800-592-7329 USA
F: 1-760-764-5608
and
2. The Product must be returned to the Company or the
selling dealer by the owner
This warranty gives you specic legal rights and you
may also have other rights which vary from location to
location.
The Company does not authorize any person or
representative to create for it any other obligation or
liability in connection with the sale of the Product.
Any representative or agreement not contained in the
warranty shall be void and of no eect.
This Warranty Does Not Cover:
• Replacement parts or labor furnished by anyone other
than the Company, the selling dealer or a Company
service technician
• Defects or damage caused by labor furnished by
someone other than Company, the selling dealer or a
Company service technician
• Any malfunction or failure in the Product caused
by product misuse, including, but not limited to,
the failure to provide reasonable and required
maintenance or any use that is inconsistent with the
Product User’s Manual
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
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APPENDIX
COMMON TERMS
Vectra® Neo Clinical Therapy System – Service Manual
Applicator – Hand held assembly that delivers Laser
energy and includes laser head, diode, and related
electronics
Collimating – The shape of the Laser beam. It is neither
focused or dispersed and resembles a column when
applied
Continuous Mode – The output of the Laser is not
interrupted during the treatment time
Dosage – Intensity measurement of the Laser energy over
the treatment area. It is measured in Joules or Joules/cm2
Energy – Measured in Joules, energy equals the treatment
time multiplied by the power. Energy density equals the
power output multiplied by the treatment time, and
divided by the spot size (cm2). This gives a more specic
measurement of energy delivered
Frequency – Pulsed frequencies are selectable from 8 to
10,000 Hz
Laser Head – The clear lens applicator face contacts the
patient’s skin. It consists of laser diodes with or without
LED’s or SLD’s (depending on the applicator)
Power – Measured in Watts (W), power wattage is directly
proportional to treatment time and penetration of the
Laser energy. High-powered diodes will reduce patients’
treatment times and give a higher amount of energy at a
deeper depth. Power output can be either continuous or
pulsed
Power Density - Ratio of power divided by treatment
time
Pulsed Mode - This is the ratio of the “On” time : “Total”
time of the cycle, expressed as a percentage. The lower
the percentage, the lower temporal average intensity.
100% is continuous Laser. Pulsed Mode is 90% on and
10% o
Note: Pulsed Mode is also equivalent to Duty Cycle
Spot Size - Area of the LED, SLD, or laser beam when it
leaves the face of the lens
Treatment Area - Area of tissue aected by LED, SLD, or
laser when wavelength, divergence angles, and depth of
penetration are factored. This is the area used to calculate
dosage Treatment Time – Measured in seconds, it is the
suggested time per laser point that therapy is given
Wavelength – Wavelength is measured in nanometers
(nm) and is the key component in obtaining eective
therapy as dierent wavelengths cause dierent
physiological eects. Supercial skin disorders are most
eectively treated at wavelengths 600-700 nm, while
deeper muscular or ligament lesions and joint conditions
are best treated at higher wavelengths of 700-1000 nm.
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Vectra® Neo Clinical Therapy System – Service Manual
APPENDIX
SCREEN REPLACEMENT PROCEDURE
1. Tilt screen completely vertical.
2. Remove side wings. (6 screws)
3. Remove back cover and set aside. (6 screws)
4. Set aside ON/OFF plastic switch.
5. Remove main power connector and ribbon cable
connector.
6. Tilt screen back approximately an inch and remove
screws (4) holding screen to hinges.
7. On the new screen, remove the back cover. (6 screws)
8. On the defective screen, remove the screws (6)
holding the control PCB.
9. Remove the three connectors. NOTE: Connector on
right side of the PCB is fragile-- remove slowly without
connector shifting to one side.
10. When all connectors have been removed, lift the
PCB slowly and remove ribbon cable from rear,
disconnecting it from the other PCB.
11. Transfer the control PCB to the new screen, plug the
black ribbon connector to the screen PCB.
12. Plug the complex connector while holding the control
PCB.
13. Fit the control PCB back to the screen, making sure
that no cables are squeezed between the PCB and the
casing.
14. Re-attach the screws (6) and the connection cables.
15. Re-attach the repaired screen to the hinges and reattach the long screws (4).
16. Re-attach the power connector and the ribbon
connector.
17. Re-attach the ON/OFF switch and re-attach the
original back cover. (6 screws)
18. Re-attach the side wings. (6 screws)
19. Plug a module in the unit and start the unit by
holding the Play and Stop buttons at the same time.
Screen calibration should begin.
20. Once calibration is complete, the unit is
operational.
NOTE: There should be 6 leftover screws.
INTENSITY KNOB ADJUSTMENT PROCEDURE
1. Remove PCB from housing.
2. Flip over PCB and press the two protruding lips.
3. Remove the center button and spring.
4. Check if the 4 internal lips are lined up with the
turning knob.
5. Verify that all 4 internal lips are seated inside of the
corresponding grooves. NOTE: If the lips are not
lined up properly, the intensity knob will not work
properly.
6. Replace the spring and re-insert the white button
until in clips to the back of the PCB.
7. Re-attach the back of the PCB to the front housing
and test the intensity knob.
NOTE: If the problem remains, replace the part: intensity
dial assy, ref: 12-6777-SP)
CLIP RAIL REPLACEMENT PROCEDURE
1. Unscrew and remove handles (2).
2. Remove screws (2) and remove side covers.
3. Unscrew all screws and remove back cover and
screen.
4. To remove the top, pull down on the clip and rotate
the base until it disconnects.
5. Remove screws (5) attaching the rail clip, and remove
the rail clip.
6. Replace old rail clip with new rail clip and re-assemble
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DJO, LLC
1430 Decision Street
Vista, CA 92081-8553 USA
DJOGlobal.com
© 2014 DJO, LLC. All rights
reserved.
Vectra® Neo Service Manual
00-1296_B
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