Page 1
Moving
Rehabilitation
Forward™
Hydrocollator
HEATING UNITS
®
User Manual
120 Volt Units
M-2
E-2
SS
E-1
M-4
SS-2
ISO 13485 CERTIFIED
Page 2
Page 3
TABLE OF CONTENTS
Hydrocollator® Heating Units
Foreword....................................................................2
Precautionary Definitions ....................................................2
Safety Precautions.........................................................3-4
Nomenclature.............................................................5-7
Technical Specifications ..................................................8-10
Setup ......................................................................11
Operation ..................................................................11
Troubleshooting............................................................12
Replacement Parts ......................................................13-18
Maintenance ............................................................19-20
Warranty ...................................................................21
Hydrocollator® is a registered trademark of DJO, LLC
HotPac™ is a trademark of DJO, LLC
Comet® of Prestige Brands, Inc.
Soft Scrub® of the Dial Corporation
Scotch-Brite® of 3M
©2009 DJO, LLC Vista, California, USA. Any use of editorial, pictorial, or layout composition of this publication without
express written consent from DJO, LLC is strictly prohibited. This publication was written, illustrated, and prepared for
distribution by DJO, LLC.
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Page 4
FOREWORD
Hydrocollator® Heating Units
This manual contains general instructions for operation, precautionary instructions, and
maintenance recommendations for the owners and operators of the Hydrocollator SS-2,
M-2, M-4, SS, E-2 and E-1 Heating Units. In order to obtain maximum life and efficiency of the
Hydrocollator Heating Units, please read this manual thoroughly and follow all instructions
prior to operating the unit.
Specifications put forth in this manual were in effect at the time of publication. However,
owing to DJO, LLC's policy of continual improvement, changes to these specifications may be
made at any time without obligation on the part of DJO, LLC.
PRECAUTIONARY DEFINITIONS
The precautionary instructions found in this section and throughout this manual are indicated by specific
symbols. Understand these symbols and their definitions before operating this equipment. The definitions of
these symbols are as follows:
= CAUTIONS - Text with a “CAUTION” indicator explains possible safety infractions that could have the
potential to cause minor to moderate injury or damage to equipment.
= WARNINGS - Text with a “WARNING” indicator explains possible safety infractions that will
potentially cause serious injury and equipment damage.
= DANGERS - Text with a “DANGER” indicator explains possible safety infractions that are imminently
hazardous situations that would result in death or serious injury.
NOTE: Throughout this manual, “NOTE” may be found. These notes are helpful information to aid in the
particular area or function being described.
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Page 5
SAFETY PRECAUTIONS
Hydrocollator® Heating Units
CAUTION
Read, understand, and practice the precautionary and operating instructions. Know the limitations associated with the •
Hydrocollator SS-2, M-2, SS, E-2, E-1, M-4 Heating Units. Observe the cautionary and operational decals installed on the unit.
DO NOT operate this unit in an environment where other devices are being used that intentionally radiates electromagnetic
•
energy in an unshielded manner. Portable and mobile RF communications equipment can affect Medical Electrical
Equipment.
The Hydrocollator Heating Unit generates, uses, and can radiate radio frequency energy and, if not installed and used
•
in accordance with the instructions, may cause harmful interference to other devices in the vicinity. However, there is
no guarantee that interference will not occur in a particular installation. Harmful interference to other devices can be
determined by turning the Hydrocollator Heating Unit on and off. Try to correct the interference using one or more of
the following: reorient or relocate the receiving device, increase the separation between the equipments, connect the
equipment to an outlet on a different circuit from that which the other device(s) are connected and consult the DJO, LLC
Service Department for help.
Do not use accessories other than those supplied with the Hydrocollator Heating Unit or recommended by DJO, LLC. The
•
safety of other products has not been established, and their use could result in injury to the patient.
Never adjust the thermostat too high. The thermostat is extremely sensitive and the slightest adjustment will alter the
•
temperature several degrees. The recommended operating temperature is 160° F to 165° F (71° C to 74° C). The temperature
of the water should be checked with a thermometer after every adjustment, before using the HotPac. Always allow
sufficient time for the water temperature to stabilize.
The Hydrocollator Heating Unit should not be installed above a surface that is susceptible to casual water damage.
•
Always keep the water level over the top of the HotPacs to avoid burning or scorching of the packs.•
Never allow the HotPacs to dry after use.•
Check water level daily as it has a natural loss due to evaporation.•
Clean the tank periodically as described in the maintenance portion of this manual.•
Check unit periodically for signs of leaking and contact service if leaks are noted.•
Always replace Hydrocollator HotPacs as soon as they show signs of wear.•
If the unit is to be left unattended for a period of time, unplug the unit, remove the packs, empty the water, and clean the •
tank.
Do not move the Hydrocollator Heating Unit while filled with heated water. Tipping over could result in burns to the user or
•
others.
Always unplug the Hydrocollator Heating Unit from the power source before attempting to empty water from unit.
•
Always use factory authorized replacement parts.•
Always destroy and replace HotPacs which are exposed to contamination: hazardous or cleaning materials, bodily fluids, •
mold, etc.
This unit should be operated, transported, and stored in temperatures between -40° C to +70° C (-40° F to 158° F) and no
•
requirements for atmospheric pressure, with relative humidity ranging from 10% - 100%.
Treatment time should not exceed 30 minutes.
•
DO NOT retrieve HotPacs from tank or replace HotPacs in tank with unprotected hand.•
Avoid direct contact with mounting rack in tank.•
Always wrap HotPac with towel or terry cover before handling or applying to patient.•
Constantly monitor HotPac application to ensure that the skin is not becoming too hot.•
Damage to skin can occur from exposure to extreme heat or cold. Note instructions for proper use.•
DO NOT apply over insensitive skin or in the presence of poor circulation.•
Never lay or sit on top of the HotPac.•
DO NOT use HotPac directly over cuts, abrasions or wounds.•
Consult health care professional before using HotPacs on non-communicative individuals.•
Exercise extreme caution when using HotPacs on non-communicative individuals.•
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Page 6
SAFETY PRECAUTIONS
Hydrocollator® Heating Units
WARNING
• Grounding the Hydrocollator SS, SS-2, E-1, E-2, M-2, and M-4 Heating Units: Make certain the unit is electrically grounded by
plugging into a hospital grade electrical outlet with a ground terminal receptacle (U-ground outlet). Follow the National Electrical
Code.
• The water temperature in the Hydrocollator Heating Unit is approximately 160° F (71° C), and the water scalding temperature is
approximately 120° F (49° C).
• Care must be taken when operating the Hydrocollator Heating Unit adjacent to or stacked with other equipment. Potential
electromagnetic or other interference could occur to this or other equipment. Try to minimize this interference by not using other
equipment in conjunction with it.
• The Hydrocollator Heating Unit should be placed on a smooth, level surface. The surface should support up to the Filled Weight
(weight of heating unit filled with water) found in Technical Specifications pages 8-10 of this manual.
• Use only accessories that are specially designed for the Hydrocollator Heating Unit. Do not use accessories manufactured by other
companies on the Hydrocollator Heating Unit. DJO, LLC is not responsible for any consequence resulting from using products
manufactured by other companies. The use of other accessories or cables may result in increased emissions or decreased immunity
of the Hydrocollator Heating Unit.
• Periodically inspect unit for signs of damage and pitting during regular cleaning intervals, as described in maintenance portion of
this manual. Contact service if any signs of damage are discovered.
• DO NOT apply HotPac
• Individuals with circulatory problems should consult with a physician before using this product.
• DO NOT sit or lie on the HotPac.
• DO NOT add chlorine additive to water.
• DO NOT allow HotPac to come in contact with hydrocarbons (e.g., Comet®, Soft Scrub®, etc.).
directly to skin.
Risk of explosion if used in the presence of flammable anesthetics.
Explanation of Symbols
ATTENTION: Refer to Instruction Manual/Booklet
Type B equipment
Thermostat Intensity Control
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Page 7
NOMENCLATURE
WHITE LAMP, when illuminated, indicates that main power is connected, the switch is on and
unit is operating.
RED LAMP (M-4 units), when illuminated, warns of an overheat/low water condition. Action is
necessary to correct the condition.
Hydrocollator® Heating Units
White Lamp
Red Lamp
IMPORTANT: Some models (M-4 units) are fitted with a thermal cut-out thermostat which
acts as a “non self-resetting” thermal cut-out. In the unlikely event of a fault condition, this
device is designed to open the power circuit between 180° F to 185° F (82° C to 85° C). It
is not possible to alter its operating range. The operation of the unit may be restored by
depressing the red button after the water/element temperatures have been allowed to cool.
If the fault condition persists, please contact DJO, LLC or an authorized agent.
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Page 8
NOMENCLATURE
Hydrocollator® Heating Units
Diagram
1. Lid 9. Thermostat Intensity Control
2. Lid Hinge Nuts 10. AC Mains Power Cord
3. Drain 11. IEC Connector
4. Heating Element 12. Junction Box (J-Box) Cover
5. Overtemp Thermostat 13. Reset Overtemp Button
6. Thermostat, Hydraulic 14. Pilot Lamp, Red
7. Bracket (comes with #6) 15. Pilot Lamp, Clear
8. Drain Valve
1
3
2
View Inside
Rear View
(Lower Left Section)
4
13
12
(Underneath)
11
7
10
5
6
8
9
15
14
NOTE: E-1, E-2 models shown above. Nomenclature also applies to SS, SS-2, M-2, and M-4 models.
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NOMENCLATURE
Hydrocollator® Heating Units
Diagram (CONTINUED)
16. Lid Hinge Rod 22. Thermostat, Hydraulic
17. Lid Knob/Handle 23. Drain, Copper Tube
18. Side Handle 24. Fuses
19. Caster, 3-inch (M-2, M-4, and SS-2 only) 25. Overtemp Thermostat
20. Neck Pac Insert 26. Fuse Block
21. HotPac 27. Internal Wiring Harness
17
16
18
20
Thermostat
Intensity
Control
21
23
22
24
19
25
Not illustrated:
28. Stainless Steel Wire Rack
29. DrainValve, Ball - 1/2 in Replacement
30. Drain, Hose, Bib
31. Replacement Tank
32. Outer Jacket
33. Handle, Lid Kit
34. Water Thief
35. Bracket, Element Support (2 each) [M-4 only]
36. Plastic Feet
37. Hose, Drain
NOTE: M-4 model shown above. Nomenclature also applies to M-2, SS-2, SS, E-1, and E-2 models.
26
27
Bottom View (Upside Down)
7
(J-Box Open)
Page 10
TECHNICAL SPECIFICATIONS
E112166
UL60601-1 &
CSA C22.2 NO. 601.1
Hydrocollator® Heating Units
SS-2 Model
Power Supply 110-120 V~
Rated Frequency 60 Hz
Power Consumption 1000 W
Tank Capacity 49.32 Liters
Filled Weight 140 lbs (85 kg)
Temperature Range 160° F - 165° F (71° C - 74° C)
Thermal Cut-out Temp 180° F - 185° F (82° C - 85° C)
Heating Up Time Time to 160° F (70° C) - 4 Hours
Cool Down Time Time from 160° F (70° C) - 2 Hours
Safety Class Type B
Safety Tests cMET
Dimensions 33 in H x 21 in L x 16 in W (85 cm H x 52 cm L x 39 cm W)
Product Weight 68 lbs (30.8 kg)
Shipping Weight 74 lbs (33.6 kg)
Fuses Internal, 15 amp
Standard Accessories: Includes eight Standard size HotPacs.
M-2 Model
Power Supply 110-120 V~
Rated Frequency 60 Hz
Power Consumption 1000 W
Tank Capacity 68.81 Liters
Filled Weight 190 lbs (110 kg)
Temperature Range 160° F - 165° F (71° C - 74° C)
Thermal Cut-Out Temp 180° F - 185° F (82° C - 85° C)
Heat Up Time Time to 160° F (70° C) - 6 Hours
Cool Down Time Time from 160° F (70° C) - 3 Hours
Safety Class Type B
Safety Tests cMET
Dimensions 33 in H x 27 in L x 16 in W (85 cm H x 67 cm L x 40 cm W)
Product Weight 86 lbs (39 kg)
Shipping Weight 93 lbs (42.2 kg)
Fuses Internal, 15 amp
Standard Accessories: Includes twelve Standard size HotPacs.
Classied only with
respect to Electrical Shock,
Fire and Mechanical Hazards
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TECHNICAL SPECIFICATIONS
Hydrocollator® Heating Units
M-4 Model
Power Supply 110-120 V~
Rated Frequency 60 Hz
Power Consumption 1000 W
Tank Capacity 135.76 Liters
Filled Weight 340 lbs (200 kg)
Temperature Range 160° F - 165° F (71° C - 74° C)
Thermal Cut-out Temp 180° F - 185° F (82° C - 85° C)
Heating Up Time Time to 160° F (70° C) - 8 Hours
Cool Down Time Time from 160° F (70° C) - 4 Hours
Safety Class Type B
Safety Tests cMET
Dimensions 33 in H x 35 in L x 20 in W (85 cm H x 89 cm L x 50 cm W)
Product Weight 135 lbs (61.2 kg)
Shipping Weight 143 lbs (64.9 kg)
Fuses Internal, 15 amp
Standard Accessories: Includes twenty-four Standard size HotPacs.
SS Model
Power Supply 110-120 V~
Rated Frequency 60 Hz
Power Consumption 1000 W
Tank Capacity 31.64 Liters
Filled Weight 120 lbs (56 kg)
Temperature Range 160° F - 165° F (71° C - 74° C)
Thermal Cut-out Temp 180° F - 185° F (82° C - 85° C)
Heating Up Time Time to 160° F (70° C) - 3 Hours
Cool Down Time Time from 160° F (70° C) - 2 Hours
Safety Class Type B
Safety Tests cMET
Dimensions 20 in H x 18 in L x 16 in W (51 cm H x 46 cm L x 41 cm W)
Product Weight 51 lbs (23.1 kg)
Shipping Weight 54 lbs (24.5 kg)
Fuses Internal, 15 amp
Standard Accessories: Includes eight Standard size HotPacs.
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TECHNICAL SPECIFICATIONS
Hydrocollator® Heating Units
E-2 Model
Power Supply 110-120 V~
Rated Frequency 60 Hz
Power Consumption 1000 W
Tank Capacity 43.23 Liters
Filled Weight 125 lbs (60 kg)
Temperature Range 160° F - 165° F (71° C - 74° C)
Thermal Cut-Out Temp 180° F - 185° F (82° C - 85° C)
Heat Up Time Time to 160° F (70° C) - 4 Hours
Cool Down Time Time from 160° F (70° C) - 2 Hours
Safety Class Type B
Safety Tests cMET
Dimensions 20 in H x 15 in L x 13 in W (51 cm H x 38 cm L x 33 cm W)
Product Weight 31 lbs (14.1 kg)
Shipping Weight 35 lbs (15.9 kg)
Fuses Internal, 15 amp
Standard Accessories: Includes two Oversize HotPacs, three Standard size HotPacs
and 1 Neck Contour HotPac.
E-1 Model
Power Supply 110-120 V~
Rated Frequency 60 Hz
Power Consumption 1000 W
Tank Capacity 15.44 Liters
Filled Weight 55 lbs (25 kg)
Temperature Range 160° F - 165° F (71° C - 74° C)
Thermal Cut-out Temp 180° F - 185° F (82° C - 85° C)
Heating Up Time Time to 160° F (70° C) - 2 Hours
Cool Down Time Time from 160° F (70° C) - 1 Hour
Safety Class Type B
Safety Tests cMET
Dimensions 16 in H x 13 in L x 8 in W (41 cm H x 33 cm L x 20 cm W)
Product Weight 14 lbs (6.4 kg)
Shipping Weight 16 lbs (7.3 kg)
Fuses Internal, 15 amp
Standard Accessories: Includes four Standard size HotPacs.
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Page 13
SETUP
Remove all of the contents inside the Hydrocollator Heating Unit and then replace the wire
rack. Make certain the drain valve is closed before filling the tank with water. The tank should
be approximately 3/4 full with packs removed. The tank may be filled from any standard type
faucet.
Check the voltage rating on the serial decal plate which is located on the back of the unit. To
turn the unit on, simply plug the unit into a 120 Volt~, 60 Hz outlet as indicated on the decal
plate. To turn the unit off, simply unplug from outlet. Do not attempt to use direct current.
Follow the procedures indicated in the Precautionary Instructions. Do not attempt to use the
unit if it is not properly grounded.
Hydrocollator® Heating Units
OPERATION
The Hydrocollator Heating Unit is simple and easy to operate. The controls are located in the
rear, near the bottom of the unit. The thermostat controls the temperature of the water. It is
located near the bottom of the unit on the control panel. It has been tested and preset at the
factory to normal operating temperature. If further adjustment is necessary, it can be easily
accomplished by turning the adjusting screw located on the thermostat. Turning the outer
screw counterclockwise lowers the temperature, while turning it clockwise raises it.
NOTE: Do not turn the inner stem under any circumstance! Stem is preset by the
manufacturer.
The Hydrocollator Heating Units operate through the use of a hydraulic capillary-type
thermostat and can be left plugged in and turned on to provide a ready supply of heated
HotPacs .
The HotPac rack accommodates different sizes and types of packs.
SS-2 Unit –
M-2 Units - The M-2 unit comes complete with 12 standard HotPacs.
M-4 Units - The M-4 unit comes complete with 24 standard HotPacs.
SS Unit – The SS unit holds eight Standard Size packs. Special rack holds two Neck Contour
packs.
E-2 Unit – The E-2 unit comes complete with two Oversize, three Standard Size packs and
one Neck Contour pack.
E-1 Unit – With the insert in, the rack accommodates four Standard Size packs.
The SS-2 unit comes complete with eight standard HotPacs.
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TROUBLESHOOTING
The following are solutions to minor performance problems. Only qualified personnel should service all other
equipment problems.
Hydrocollator® Heating Units
Problem Possible Cause Possible Solution
Unit plugged in,
Water does not get hot
Cloudiness of water Filler from packs is seeping1.
Packs too hot Thermostat set too high1.
Packs too cool Thermostat set too low1.
Unit boils Thermostat failure1. Replace thermostat1.
Rust/Discoloration Contact with ferrous material 1.
Breaker for electric circuit off1.
Thermostat not functioning2.
Heating element burned out3.
Too long a period between 2.
cleanings.
Thermostat failure2.
Thermostat failure2.
Deposits on inside of tank 2.
Too much chlorine in water3.
Turn breaker on1.
Replace thermostat2.
Replace element3.
Replace packs1.
Drain and clean2.
Adjust thermostat1.
Replace thermostat2.
Adjust thermostat1.
Replace thermostat2.
Remove the ferrous metal item from 1.
the unit (staple, paper clip, safety pin,
tongs, etc.) and clean thoroughly. Add
a dechlorinating agent if local water
has high chlorine content.
Thoroughly clean tank and remove all 2.
deposits.
Clean tank and rinse thoroughly. Add 3.
a dechlorinating agent if local water
has high chlorine content.
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Page 15
REPLACEMENT PARTS
Hydrocollator® Heating Units
Model M-2 – Standard
Cat. No. – 2402C w/packs
Key* Part Description Part No.
1 Lid 22297
2 Lid Hinge Rod Nuts (2 each) 21737
4 Element, Heating 120 Volt, 1000 Watt 10630
6 Hydraulic Thermostat** 10631
10 Power Cord 72453
11 IEC Connector 89790
12 Cover, Junction Box (J-Box) 22087
14 Pilot Lamp, Red 22149
15 Pilot Lamp, Clear 22148
16 Lid Hinge Rod 22303
17 Lid Knob/Handle 21025
18 Handle, Side 20237
19 Caster, 3-inch 21259
23 Drain, Copper Tube Part A 21286
24 Fuses 15 amp (2 each) tba
25 Thermostat Low Water Kit*** 20548
26 Fuse Block tba
27 Wiring (Internal) Harness 61579
28 Stainless, Wire Rack 22304
29 Drain Valve, Ball - 1/2 in Replacement 21085
30 Drain, Hose, Bib 23392
31 Replacement Tank M-2 56314
32 M-2 Outer Jacket 22421
33 Handle, Lid Kit**** 22171
* Key numbers refer to Nomenclature section (pages 6 and 7)
** Includes thermostat, gasket, 1/2-20 brass nut, 6-32x3/16 screw, and brackets (2) to hold
thermostats to heating element
*** Includes gasket, thermostat, and 1/2-20 brass nut
**** Includes decorative handle, 10-32 brass acorn nut, 10-32X2 screw, logo decal, & plastic washer
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REPLACEMENT PARTS
Hydrocollator® Heating Units
Model SS-2 – Standard
Cat. No. – 2302C w/packs
Key* Part Description Part No.
1 Lid SS-2 22219
2 Lid Hinge Rod Nuts (2 each) 21737
4 Element, Heating 120 Volt, 1000 Watt 10630
6 Hydraulic Thermostat** 10631
10 Power Cord 72453
11 IEC Connector 89790
12 Cover, Junction Box (J-Box) 22087
14 Pilot Lamp, Red 22149
15 Pilot Lamp, Clear 22148
16 Lid Hinge Rod 22231
17 Lid Knob/Handle 21025
18 Handle, Side 20237
19 Caster, 3-inch 21259
23 Drain, Copper Tube Part A 21286
24 Fuses 15 amp (2 each) tba
25 Thermostat Low Water Kit*** 20548
26 Fuse Block tba
27 Wiring (Internal) Harness 61579
28 Stainless, Wire Rack 22259
29 DrainValve, Ball - 1/2 in Replacement 21085
30 Drain, Hose, Bib 23392
31 Replacement Tank SS-2 23385
32 SS-2 Outer Jacket 22425
33 Handle, Lid Kit**** 22171
34 Water Thief 21882
37 Hose, Drain 21635
* Key numbers refer to Nomenclature section (pages 6 and 7)
** Includes thermostat, gasket, 1/2-20 brass nut, 6-32x3/16 screw, and brackets (2) to hold
thermostats to heating element
*** Includes gasket, thermostat, and 1/2-20 brass nut
**** Includes decorative handle, 10-32 brass acorn nut, 10-32X2 screw, logo decal, & plastic washer
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Page 17
REPLACEMENT PARTS
Hydrocollator® Heating Units
Model M-4 – Standard
Cat. No. – 2502C w/packs
Key* Part Description Part No.
1 Lid 22348
2 Lid Hinge Rod Nuts (2 required) 21737
4 Heating Element M-4, 120 Volt, 1500 Watt 22267
6 Hydraulic Thermostat** 10631
10 Power Cord 72453
11 IEC Connector 89790
12 Cover, Junction Box (J-Box) 22360
14 Pilot Lamp, Red 22149
15 Pilot Lamp, Clear (Serial # Above 5840) 22148
Lamp, Ind (Serial # Below 2550) 21665
Lamp, Pilot Light (Serial # Above 2549) 20042
16 Lid Hinge Rod 22361
17 Lid Knob/Handle 21025
18 Side Handle (Serial # Above 5149) 20237
19 Caster, 3-inch 21260
23 Drain, Copper Tube Part A 21286
24 Fuses 15 amp (2 each) tba
25 Thermostat Low Water Kit*** 20548
26 Fuse Block tba
27 Wiring (Internal) Harness 21617
28 Rack, Stainless Steel 22374
29 Drain Valve, Ball - 1/2 in Replacement 21085
30 Drain, Hose, Bib 23392
31 Replacement Tank M-4 22343
32 M-4 Outer Jacket 23384
33 Handle, Lid Kit**** 22171
34 Water Thief 21882
35 Bracket, Element Support (2 each) 22356
37 Hose, Drain 21635
* Key numbers refer to Nomenclature section (pages 6 and 7)
** Includes thermostat, gasket, 1/2-20 brass nut, 6-32x3/16 screw, and brackets (2) to hold
thermostats to heating element
*** Includes gasket, thermostat, and nut 1/2-20 brass
**** Includes decorative handle, 10-32 brass acorn nut, 10-32x2 screw, logo decal, & plastic washer
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Page 18
REPLACEMENT PARTS
Hydrocollator® Heating Units
Model SS – Standard
Cat. No. – 2202C w/packs
Key* Part Description Part No.
1 Lid 22219
2 Lid Hinge Rod Nuts (2 required) 21737
4 Element, Heating 120 Volt, 1000 Watt 10630
6 Hydraulic Thermostat** 10631
10 Power Cord 72453
11 IEC Connector 89790
12 Cover, Junction Box (J-Box) 22223
14 Pilot Lamp, Red 22149
15 Pilot Lamp, Clear 22148
16 Lid Hinge Rod 22231
17 Lid Knob 21025
23 Drain, Copper Tube Part A 21288
24 Fuses 15 amp (2 each) tba
25 Thermostat Low Water Kit*** 20548
26 Fuse Block tba
27 Wiring (Internal) Harness 61579
29 DrainValve, Ball - 1/2 in Replacement 21373
33 Handle, Lid Kit**** 22171
34 Water Thief 21882
36 Feet, Plastic 75538
37 Hose, Drain 21635
* Key numbers refer to Nomenclature section (pages 6 and 7)
** Includes thermostat, gasket, 1/2-20 brass nut, 6-32x3/16 screw, and brackets (2) to hold
thermostats to heating element
*** Includes gasket, thermostat, and 1/2-20 brass nut
**** Includes decorative handle, 10-32 brass acorn nut, 10-32X2 screw, logo decal, & plastic washer
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REPLACEMENT PARTS
Hydrocollator® Heating Units
Model E-2 – Standard
Cat. No. – 2802C w/packs
Key* Part Description Part No.
1 Lid 23457
4 Element, Heating 120 Volt, 1000 Watt 10630
6 Hydraulic Thermostat** 10631
10 Power Cord 72453
11 IEC Connector 89790
12 Cover, Junction Box (J-Box) 23460
14 Pilot Lamp, Red 22149
15 Pilot Lamp, Clear 22148
16 E-2 Lid Handle 20512
23 Drain, Copper Tube Part A 21288
24 Fuses 15 amp (2 each) tba
25 Thermostat Low Water Kit*** 20548
26 Fuse Block tba
27 Wiring (Internal) Harness 61579
29 DrainValve, Ball - 1/2 in Replacement 21373
34 Water Thief 21882
37 Hose, Drain 21635
* Key numbers refer to Nomenclature section (pages 6 and 7)
** Includes thermostat, gasket, 1/2-20 brass nut, 6-32x3/16 screw, and brackets (2) to hold
thermostats to heating element
*** Includes gasket, thermostat, and 1/2-20 brass nut
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REPLACEMENT PARTS
Hydrocollator® Heating Units
Model E-1 – Standard
Cat. No. – 2102C w/packs
Key* Part Description Part No.
1 Lid 21004
2 Lid Hinge Rod Nuts (2 required) 21737
4 Element, Heating 120 Volt, 1000 Watt 21007
6 Hydraulic Thermostat** 10631
10 Power Cord 72453
11 IEC Connector 89790
12 Junction Box Cover 21005
14 Pilot Lamp, Red 22149
15 Pilot Lamp, Clear 22148
16 Lid Hinge Rod 22668
17 Handle, Lid 21025
18 Handle, Side Kit*** 21994
24 Fuses 15 amp (2 each) tba
25 Thermostat Low Water Kit**** 20548
26 Fuse Block tba
27 Wiring (Internal) Harness 61579
28 Rack, Stainless Steel 21062
* Key numbers refer to Nomenclature section (pages 6 and 7)
** Includes thermostat, gasket, 1/2-20 brass nut, screw 6-32x3/16, and brackets (2) to hold
thermostats to heating element
*** Includes 10-24X3/8 screw, E-1 side handle, nylon washer, 10-32 brass acorn nut, 10-32X1/4
screw, and handle adapter
**** Includes gasket, thermostat, and 1/2-20 brass nut
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MAINTENANCE
Hydrocollator® Heating Units
Care and Cleaning
The Hydrocollator Heating Unit is equipped with an immersion type heating element and a hydraulic capillary
type thermostat which evenly maintains the HotPac temperature in the water and provides a ready supply
of heated packs. It is critical to maintain the water level over the top of the HotPac to avoid damage to the
heating element, the stainless steel, or the HotPac. Water is constantly lost during operation due to evaporation.
Therefore, it is essential that water be added daily. The tank should also be drained, cleaned, and inspected at
minimum intervals of every two weeks.
Always unplug the unit from the power source when emptying or cleaning the unit. Drain the unit by the drain
valve located at the bottom rear of the unit. Either move the unit to a floor drain or attach the extension hose to
it when draining.
WARNING
• DJO, LLC does not recommend the Hydrocollator Heating Unit be moved while filled with heated water.
Tipping over could result in a burn to the user or others. If the Hydrocollator Heating Unit must be moved
while filled, exercise extreme caution! It is recommended to allow the water to cool below 120° F (49° C)
before moving the unit.
• Always unplug the Hydrocollator Heating Unit from the power source before attempting to empty water
from unit.
The Hydrocollator Heating Unit is made of high quality stainless steel that, with proper care and maintenance,
could easily last a lifetime. Improper care could allow the stainless steel to wear prematurely.
NOTE: Failure to maintain the unit (including regular cleaning) will void your warranty.
Follow these simple steps to ensure that the Hydrocollator Heating Unit remains in excellent condition.
Excessive chlorine can be detrimental to the stainless steel in the Hydrocollator Heating Unit. No bleach or 1.
any cleaner with high chlorine content should be used under any circumstance.
Clean regularly for optimal service and operation.2.
Fill daily with water. Water is constantly lost during operation due to evaporation.3.
Chlorine in regular tap water may be present in high enough concentrations to damage the unit. If 4.
you suspect high levels of chlorine in the Hydrocollator Heating Unit, the addition of a dechlorinator is
recommended.
Certain additives (such as herbal teas, essential oils, etc.) will damage the HotPacs and components of the 5.
heating unit, including the stainless steel. The Hydrocollator Heating Unit was designed to heat water and
HotPacs only. The addition of any such foreign substance (except dechlorinator) to the water in the unit will
void the warranty.
Inspect the heating element for pitting and other visible damage during regular cleaning intervals.6.
Inspect the power cord for wear, fraying, and other visible damage during regular cleaning intervals. 7.
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MAINTENANCE
Hydrocollator® Heating Units
To avoid potential for rusting:
1. Do not use bleach or cleaners with high chlorine content.
2. Do not use paper clips, safety pins, staples, coat hangers, etc., in, on, or near the unit.
3. Do not clean the unit with carbon steel wool or a carbon steel brush. Use only soft cloth, Scotch-Brite™ type
scouring pads of green, blue, or white abrasiveness, or stainless steel wool if absolutely necessary.
4. Do not use abrasive cleaners which tend to disturb the grain in the finish, especially on the exterior of the
unit. For exterior cleaning, use only non-abrasive stainless steel polish.
5. Water level is critical. Add water daily, if necessary, to keep it full.
6. Regularly clean and drain the tank (every two weeks). Failure to properly maintain the unit will cause
premature wear and will void the warranty.
7. Remove all deposits from interior surfaces and parts. The deposits are concentrations of minerals that will
allow rusting to begin. If allowed to accumulate on the heating element, these deposits will lower the
efficiency of the element and increase the power consumption of the unit. However, exercise extreme care if
cleaning element or thermostat(s). These components can be easily damaged without proper care or caution.
8. If you suspect that you have "hard water", you may need to change the water and clean the unit more
frequently. Salt deposits are an indication of hard water that will eventually cause rust.
Cleaning Tips
The interior of the unit should be cleaned, at lease every two weeks, using a low abrasive bathroom cleaner 1.
with a soft cloth or green, blue, or white Scotch-Brite™ type scouring pad. Stainless steel wool may be used if
necessary, but not regular, carbon steel wool. Check for low or no chlorine content in you cleaner and make
sure that the residue is thoroughly rinsed away with water.
A strong solution of vinegar and water may be used to dissolve away deposits, which then must be 2.
thoroughly rinsed away. Results may vary.
For exterior cleaning, use stainless steel polish and a soft cloth only. Numerous industrial stainless steel 3.
polishes are available from various supply companies. Use of any cleaner except stainless steel polish on the
exterior of the unit is not recommended. Abrasive cleaners and scouring pads can damage the finish of the
unit.
Care of HotPacs
Always return the Hydrocollator HotPac to the hot water of the heating unit after each treatment. There it
is heated, kept clean, and ready for immediate use. The HotPac may be boiled; however, this hastens the
deterioration of the pack. The pack may also be cleaned by scrubbing the pack with soap and water. The
simplified method of keeping the pack clean is to keep it immersed in water.
The Hydrocollator HotPac, under constant daily use, should have a useful life of at least one year. When the pack
begins to wear out, the filler oozes and leaks through the fabric of the cloth and sections of the pack appear to
be loose and empty and will not retain heat properly. The pack should be replaced when it reaches this state.
Original replacement Hydrocollator HotPacs may be ordered from an authorized DJO, LLC dealer.
Note: If HotPacs are to be stored for extended periods, they may be placed - while wet - in plastic bags and
stored in a freezer.
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WARRANTY
DJO, LLC ("Company") warrants that the Hydrocollator Models SS-2, M-2, M-4, SS, E-2, and E-1 Heating
Units ("Products") are free of defects in material and workmanship. This warranty shall remain in
effect for one year (12 months) from the date of original consumer purchase. If these Products fail
to function during the one year warranty period due to a defect in material or workmanship, at the
Company's option, Company or the selling dealer will repair or replace this Product without charge
within a period of thirty days from the date on which the Product is returned to the Company or the
dealer.
All repairs to the Product must be performed by a service center authorized by the Company. Any
modifications or repairs performed by unauthorized centers or groups will void this warranty.
To participate in warranty coverage, this Product's warranty registration card (included with Product)
must be filled out and returned to the Company by the original owner within ten (10) business days
of purchase.
This Warranty Does Not Cover:
Replacement parts or labor furnished by anyone other than the Company, the selling dealer or a •
certified Company service agent.
Defects or damage caused by labor furnished by someone other than Company, the selling dealer •
or a certified Company service agent.
Any malfunction or failure in the Product caused by product misuse, including, but not limited to, •
the failure to provide reasonable and necessary maintenance or any use that is inconsistent with
the Product User Manual.
COMPANY SHALL NOT BE LIABLE IN ANY EVENT FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
To obtain service from Company or the selling dealer under this warranty:
A written claim must be made within the warranty period to the Company or the selling dealer. 1.
Written claims made to the Company should be sent to:
DJO, LLC
1430 Decision St
Vista, CA 92081 USA
Phone: 1-800-592-7329 USA
Phone: 1-423-870-2281 or 1-317-406-2250
Fax: 1-317-406-2014
The Product must be returned to the Company or the selling dealer by the owner.2.
This warranty gives you specific legal rights and you may also have other rights which vary from state
to state.
The Company does not authorize any person or representative to create for it any other obligation or
liability in connection with the sale of the Product. Any representation or agreement not contained in
the warranty shall be void and of no effect.
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Hydrocollator® Heating Units
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Page 25
ISO 13485 Certified
E112166
UL60601-1 &
CSA C22.2 NO. 601.1
DJO, LLC
1430 Decision St
Vista, CA 92081 USA
Phone: 1-800-592-7329 USA
Phone: 1-423-870-2281 or
1-317-406-2250
Fax: 1-317-406-2014
chattgroup.com
© 2009 DJO, LLC
56317_E
Classied only with
respect to Electrical Shock,
Fire and Mechanical Hazards
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