15
TROUBLESHOOTING
CONDITION CAUSE SOLUTION
Machine will not start Door not closed . . . . . . . . . . . . . . . . . Make sure doors are fully closed
Door safety switch faulty . . . . . . . . . . Contact your service agency
Start switch faulty . . . . . . . . . . . . . . . Contact your service agency
Main switch OFF . . . . . . . . . . . . . . . . Check disconnect
Overload protector tripped . . . . . . . . . Reset overload in control box
Low or no water Main water supply is turned off . . . . . Turn on house water supply
Faulty drain valve . . . . . . . . . . . . . . . . Contact your service agency
Machine doors not fully closed . . . . . Close doors securely
Faulty fill valve . . . . . . . . . . . . . . . . . Contact your service agency
Defective circuit board . . . . . . . . . . . . Contact your service agency
Stuck or defective float . . . . . . . . . . . Check floats and clean
Clogged “Y” strainer . . . . . . . . . . . . . Clean or replace
Continuous water filling Stuck or defective float . . . . . . . . . . . Check floats and clean
Drain valve will not close . . . . . . . . . Replace drain valve/Contact your service agency
Fill valve will not close . . . . . . . . . . . Clean or replace
Defective circuit board . . . . . . . . . . . . Contact your service agency
Any motor not running Overload protector tripped . . . . . . . . . Reset overload in control box
Defective motor . . . . . . . . . . . . . . . . . Contact your service agency
Wash tank water Incoming water temperature
temperature is low at machine too low . . . . . . . . . . . . . . Raise temperature to:
when in use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140°F/60°C for D-HB and D-LF,
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180°F/82°C for D-H1
Defective thermometer . . . . . . . . . . . . Check or replace
Defective thermostat . . . . . . . . . . . . . Check for proper setting or replace
Lime scale buildup
on heating elements . . . . . . . . . . . . . Delime element
Defective heater element . . . . . . . . . . Check or replace
Low steam pressure . . . . . . . . . . . . . . Check steam supply pressure (15 – 30 psi)
Defective steam trap . . . . . . . . . . . . . . Check or replace
Defective solenoid valve . . . . . . . . . . Check or replace
Insufficient pumped Clogged pump intake screen . . . . . . . Clean
spray pressure Clogged spray pipe . . . . . . . . . . . . . . . Clean
Scrap screen full . . . . . . . . . . . . . . . . . Must be kept clean and in place
Low water level in tank . . . . . . . . . . . Check drain
Pump motor rotation incorrect . . . . . . Reverse connection between L1 and L2
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . in Control Cabinet (3PH machines only)
Defective pump seal . . . . . . . . . . . . . . Contact Service Agent
Insufficient final rinse or Faulty pressure reducing valve . . . . . Clean or replace
no final rinse Improper setting on pressure
reducing valve . . . . . . . . . . . . . . . . . Set psi flow pressure at 20 – 22 psi/138 Kpa
Clogged rinse nozzle and/or pipe . . . . Clean
Improper water line size . . . . . . . . . . . Have installer change to proper size (3/4" min.)
Clogged “Y” strainer . . . . . . . . . . . . . Clean or replace
Low final rinse temperature Low incoming water temperature . . . Check house supply water temperature
Improper setting of booster
thermostat . . . . . . . . . . . . . . . . . . . . . Be sure booster thermostat is set to maintain
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180°F/82°C temperature
Defective booster thermostat . . . . . . . Replace thermostat
Defective thermometer . . . . . . . . . . . . Check for proper setting or replace
Poor washing results Detergent dispenser not
operating properly . . . . . . . . . . . . . . Contact detergent supplier
Insufficient detergents . . . . . . . . . . . . Contact detergent supplier
Wash water temperature
too low . . . . . . . . . . . . . . . . . . . . . . . See condition “Wash tank water temperature”
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . above.
Wash arm clogged . . . . . . . . . . . . . . . Clean
Improperly scraped dishes . . . . . . . . . Check scraping procedures
Ware being improperly placed
in rack . . . . . . . . . . . . . . . . . . . . . . . . Use proper racks. Do not overload racks
Improperly cleaned equipment . . . . . . Unclog wash sprays and rinse nozzles to
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . maintain proper pressure and flow conditions.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keep wash water as clean as possible.
Electric Elements or steam
coils has soil/lime buildup . . . . . . . . Clean and/or delime
Poor drying results Insufficient rinse-aid . . . . . . . . . . . . . Contact chemical supplier
Low final rinse temp . . . . . . . . . . . . . See condition “Low final rinse temperature”
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . above.