Chamberlain Merlin Professional MR1000 Installation And Operating Instructions Manual

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Page 1

MR1000

Rolling Garage Door Opener

Installation and Operating Instructions

This manual contains IMPORTANT SAFETY information.

DO NOT PROCEED WITH THE INSTALLATION BEFORE READING THOROUGHLY.

Owners Copy: Please keep these instructions for future reference

www.chamberlainanz.com

Page 2

CONTENTS PAGE

SAFETY INSTRUCTIONS . . . . . . . . .1

CARTON INVENTORY . . . . . . . . . . . .2

TOOLS REQUIRED . . . . . . . . . . . . . .2

DOOR REQUIREMENTS . . . . . . . . . .2

PREPARE & TEST THE DOOR . . . . .3

RELEASE CORD . . . . . . . . . . . . . . . .4

INSTALLATION . . . . . . . . . . . . . . . .5-7

CONNECT ELECTRIC POWER . . . . .7

ADJUSTMENT . . . . . . . . . . . . . . . .8-9

INSTALL THE PROTECTOR

SYSTEM . . . . . . . . . . . . . . . . . . . . . .10

SETTING AUTO-CLOSE . . . . . . . . .11

WIRELESS PROGRAMMING . . .12-13

SPECIAL FEATURES . . . . . . . . . . . .14

ACCESSORIES . . . . . . . . . . . . . . . .14

SPARE PARTS . . . . . . . . . . . . . . . . .15

TROUBLESHOOTING . . . . . . . .16-17

OPERATION OF YOUR OPENER . .18

CARE OF YOUR OPENER . . . . . . .18

MAINTENANCE OF YOUR

OPENER . . . . . . . . . . . . . . . . . . . . . .18

SPECIFICATIONS . . . . . . . . . . . . . .18

WARRANTY . . . . . . . . . . . . . . . . . . .19

The Protector System

must be used for all installations where the closing force as measured on the bottom of the door is over 400N (40kgf). Excessive force will interfere

with the proper operation of the safety reverse system or damage the garage door.

After installation, ensure that the parts of the door do not extend over public footpaths or roads.

Install the wireless wall control (or any additional wall control) in a location where

the garage door is visible, at a height of at least 1.5m and out of the reach of children.

DO NOT allow children to operate push button(s) or transmitters(s). Serious

personal injury from a closing garage door may result from misuse of the opener.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Permanently fasten the Warning Labels in prominent places, adjacent to wall controls

and manual release mechanisms as a reminder of safe operating procedures.

Activate opener only when the door is in full view, free of obstructions and the opener is properly adjusted. No one should enter or leave the garage while the door is in motion.

Do not allow children to play near the door, or door controls.

Disconnect electric power to the garage door opener before making repairs or removing covers.

KEEP THESE INSTRUCTIONS

WARNING

•Failureto comply withthefollowinginstructionsmayresultin serious personal injury orpropertydamage.

• Read and follow all instructions carefully.

• The garage door opener is designed and tested to offer safe service provided it is installed and operated in strict accordance with the instructions in this manual.

These safety alert symbols mean WARNING : A possible risk to personal safety or property damage exists.

NOTE: If your garage has no service entrance door, a CM1702 outside quick release must be installed. This accessory allows manual operation of the garage door from outside in case of power failure.

Keep garage door balanced. Do not let the garage door opener compensate for a binding or sticking garage door. Sticking,

binding or unbalanced doors must be repaired before installing this opener.

Do not wear rings, watches or loose clothing while installing or servicing a garage

door opener. Frequently examine the door installation, in

particular cable, springs and mountings for signs of wear, damage or imbalance. Do not use if repair or adjustment is needed since springs and hardware are under extreme tension and a fault can cause serious personal injury.

Frequently examine the opener installation:

in particular,ensuretheunitisfirmlysecuredto the door axle.

To avoid serious personal injury from entanglement, remove all ropes, chains and locks connected to the garage door before installing the door opener.

Installation and wiring must be in compliance with your local building and electrical codes.

The safety reverse system test is very important. Your garage door MUST reverse

on contact with a 40mm obstacle placed on the floor.Failure to properly adjust the opener may result in serious personal injury from a closing garage door. Repeat the test once a month

and make any necessary adjustments. This opener should not be installed in a

damp or wet space exposed to weather.

The opener must not be used on a wicket door (door within a door).

START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS

Page 3

1. Instruction manual (this document)

2. Stop collar

3. Drive forks

4. Release handle and cord

5. transmitter (2)

6. Wireless wall control

7. Hardware bag

8. Weight bar

9. Warning label and risk of entrapment label

10.Lamp cover

CARTON INVENTORY

1 2

TOOLS REQUIRED

1. Ladder

2. Adjustable wrench for U-bolts already installed on the door

3. 8mm socket, 10mm socket and 13mm extended socket and socket wrench

4. 12inch socket extension (for minimum side-room installations)

5. Drill and 5.5mm drill bit

6. Phillips-head screwdriver

7. Marker pen

DOOR REQUIREMENTS

The maximum allowable door height is 3m with a maximum curtain area of 16.5m²* (door height in metres multiplied by the width in metres). The door must be spring balanced.

*The Protector System™ (IR Beams) must be installed if the force at the edge of the closing door exceeds 400N

(40kgf), or if the door exceeds a mass of 130kg. Door axle diameter must not exceed 35mm.

270mm

135mm

420mm

220mm

51mm

160mm

58mm

166mm

130mm

70mm

40mm

160mm

Page 4

TESTING THE DOOR

Disable all locks and remove any ropes connected to the garage door.

Complete the following test to ensure your door is well balanced, and not sticking or binding:

• Lift the door to about halfway and then release it. The door should remain spring balanced.

• Raise and lower the door to discover if there are any

sticking or binding points.

• If your door does not hold in place or the door binds or sticks, call a qualified door technician before automating the door.

• Place the weight in the centre of the door (as shown).

• Use a pencil to mark the two hole positions.

• Drill two 5.5mm holes through the two marked positions, then place the weight bar on the inside of the door.

• Use the 5mm bolts, washers and nuts (provided) to

fasten the weight bar in place.

WEIGHT BAR

INSTALLING THE WEIGHT BAR (PROVIDED)

• Install the stop collar on the opposite end to where the opener is to be installed.

• Fit the stop collar hard against the boss of the door drum. Ensure the U-bolt holding the door axle to the door bracket is tightly secured.

INSTALLING THE STOP COLLAR

SAFETY CHECK!

Is the stop collar

installed?

YES: proceed to the next

step

NO: install the stop collar

before proceeding

Page 5

• Thread one end of the rope through the hole in the top of the red handle so “NOTICE” reads right side up as shown.

• Secure with an overhand knot at least 25mm from the end of the rope to prevent slipping.

• Thread the other end of the rope through the loop of red clutch lever.

• Adjust rope length so the handle is no higher than 1.8m above the floor. Secure with an overhand knot. If the door is greater than 2.5m in height the release cord extension kit accessory is required.

NOTE: Final adjustment of handle height should be completed after the opener is installed. If it is necessary to cut the rope, heat seal the cut end to prevent unravelling (refer section 16).

To disengage the opener

Pull the release cord down firmly until the red clutch lever reaches the bottom stop (fig 1).

To re-engage the opener

Push the red lever up until the red clutch lever reaches the top stop (fig 2).

OPERATING THE MANUAL RELEASE

Disengaged

Engaged

Disable all locks and remove any ropes connected to the garage door. Take care when operating the manual release as an open door may fall rapidly due to weak or broken springs, or being out of balance.

fig 1

fig 2

Overhand knot

Start / stop activation button

Manual release warning label

Release handle

Rope

ATTACHING THE RELEASE HANDLE AND CORD

Page 6

ATTACHING DRIVE FORKS

• Insert the two hex head bolts provided through the two holes closest to the axle as illustrated.

• Place the drive forks over the bolts.

• Place the two spring washers provided over the bolts and thread the two nuts onto the bolts as illustrated and tighten.

• Attach the lamp cover to the bottom of

opener as shown.

PINNING THE DOOR

NOTE: A ballooning door may delay the safety reversal response and can compromise garage door security.

• To remedy any ballooning, place self tapping metal screws or rivets where the curtain leaves the roll. Secure these through the curtain into the drum wheel at each end of the roll.

• After determining the correct fastener location as shown, lift the door approximately half a turn from the closed position to allow access for drilling.

Free curtain

Ballooning

Add fasteners here

Door closed

Door can be lifted

Door secure

NOTE: For standard installations the drive forks should be located on the lower holes as shown.

Page 7

roller:L

LEFT / RIGHT HAND INSTALLATION

LEFT

RIGHT

Inside garage looking out

timer to close

operate

learn

open

roller:L

132A2663-1

roller:L

0s/off

60s

180s

The opener must be set to either left or right hand operation via the dip switch located under the green

activation button.

• Gently pry the flap down and away from the opener using a screw driver or pen.

• Adjust the two direction dip switches located under the green plate to “R” for right hand doors or “L” for left hand doors.

NOTE: Leave green plate off for control setting.

Setting left / right operation

fig 1

Page 8

NOTE: The opener can be installed on either side of the door. The following instructions are for RIGHT HAND INSTALLATIONS (as illustrated i.e. inside the garage looking out). For left hand installations, reverse the instruction terminology (eg LEFT for RIGHT etc).

Preparation:

• Place the opener in manual release mode (refer section 8).

• Open the roller door fully. For safety, tie a rope around the door.

• Ensure the door axle U-bolt and door mounting bracket on the left hand side (non opener side) are securely fastened.

• Support the door with a door stand or similar device to safely support the door.

• Mark the position of the door axle on the right hand door bracket (for reassembly purposes).

• While the door is supported, remove the right hand axle U-Bolt and door mounting bracket from the wall.

Install the opener:

• Slide the opener over the door axle and engage the drive forks into the door drum wheel, either side of a support spoke.

• Refit the door mounting bracket to the wall and the U-bolt to the axle. If the door bracket needs to be relocated due to opener width, the dimensions in section 3 can assist.

• Position the opener assembly vertical to the floor.

• Clamp the opener on the door axle using the cone tipped hex bolts supplied in the mounting collar.

• Remove all ropes and the support stand.

• Check the operation of the door in manual mode by raising and lowering by hand. It should operate smoothly with no obstructions. The disengage handle should already be attached less than 1.8m above the floor gap.

Connect the power

• Position the power cable away from the door curtain and any moving parts.

• Plug the opener into a nearby power point and turn ON (opener courtesy lamp should turn ON).

• The opener must now be programmed for:Door travel limits (section 13) Force setting (section 14)

Door Stand

Rope

Door Stand

Rope

Do not allow people to walk under or around the door during the installation process.

Serious injury can occur.

INSTALLATION PROCEDURE

Ensure that mounting bolts are adequately tightened (i.e. 25– 28Nm) to avoid any movement on the door axle.

Page 9

SETTING THE LIMITS FOR RIGHT OR LEFT OPERATION

The travel limits regulate the points at which the door will stop when moving UP or DOWN. The procedure for setting these limits differs depending on which side of the garage door the opener has been fitted. eg As viewed from inside the garage looking out, is the opener on the right-hand or left-hand side.

The opener must be fully installed on the door and all installation steps completed before proceeding.

NOTE: Remove the limit switch cover screw and open panel (fig1) to expose the limit actuator arms panel from the right front face of the opener. Remove the green control panel cover from the left front face of the opener (see fig1 section 11)

SETTING DOOR TRAVEL LIMITS FOR RIGHT HAND-MOUNTING Step 1:Inspect the option switches on the control panel. Both switches marked roller should be moved to “R”

position.

Step 2: Set the bottom limit of travel

Connect the mains power to the opener and switch the power on. Pull the manual release to disengage the door from the opener. Lower the door manually to the fully closed position. Observe the red LED marked close on the control panel. Rotate the front limitactuator-arm anti-clockwise until it contacts its microswitch and the red LED stays on continuously.

Step 3: Set the upper limit of travel

Raise the door manually to the fully open position. Observe the amber LED marked open on the control panel. Rotate the rear limit-actuator-arm clockwise until it contacts its microswitch and the amber LED stays on continuously.

Step 4: Fine adjustment

Although the limits are essentially set in the correct position, the door travel can be further adjusted using the fine adjustment screws. Each turn of the screw results in around 5mm of door travel. Confirm the limits are set correctly by engaging the manual release (see section 8), then closing and opening the door using the green operate button. Repeat the above steps if required.

The force must now be set in order to complete your installation, see section 14.

SETTING DOOR TRAVEL LIMITS FOR LEFT-HAND MOUNTING Step 1: Inspect the option switches on the control panel. Both switches marked roller should be moved to “L”.

Step 2 : Set the bottom limit of travel

Connect the mains power to the opener and switch the power on. Pull the manual release to disengage the door from the opener. Lower the door manually to the fully closed position. Observe the red LED marked close on the control panel. Rotate the front limit-actuator-arm clockwise until it contacts its microswitch and the red LED stays on continuously.

Step 3: Set the upper limit of travel

Raise the door manually to the fully open position. Observe the amber LED marked open on the control panel. Rotate the rear limit-actuator-arm anti-clockwise until it contacts its microswitch and the amber LED stays on continuously.

Step 4: Fine adjustment

The limits are essentially set in the correct position. However the door travel can be further adjusted using the fine adjustment screw. Each turn of the screw results in around 5mm of door travel. Confirm the limits are set correctly by engaging the manual release (see section 8). Close and open the door using the green operate button. Repeat the above steps if required.

The force must now be set in order to complete your installation, see section 14.

Make sure the door is clear of obstruction. Ensure your hands are away from any moving parts before activating the door.

Fine Adjustment

Travel limit actuator arms

Microswitches

fig 1

Page 10

The force, as measured on the closing edge of the door, should not exceed 400N (40kgf). If the closing force is measured to more than 400N, the Protector System

must be installed (refer section 17). The force setting regulates the amount of power required to open and close the door.

This procedure requires the door to be engaged (see section 8) and run through one full cycle of operation.

Step 1: Start with the door in the fully open position and

the green control panel cover should be removed (see fig 1 section 11). Press the red learn button twice on the control panel to enter into the force learn mode. The amber LED marked open on the control panel will flash quickly.

Step 2: Press the green operate button on the control panel. The door will travel to the DOWN limit. Press the operate button again, the door will travel to the UP limit. The amber LED marked open on the control panel will stop flashing when the force has been learned.

< 1.8m

> 1.5m

Ground level

Wireless wallbuttons, or wall controls. No lessthan 1.5m from ground

Release handleshould be lessthan 1.8m above theground

Once you have completed your installation and successfully carried out the safety reverse system test outlined above. Install the warning labels provided with your opener.

Ensure the risk of entrapment label is installed adjacent to the release handle at height of less than 1.8m from the floor.

The WARNING label must be installed in a prominent place near any fixed control. Any fixed wall control or wireless door control must be mounted at a height of no less than 1.5m out of the

reach of children.

Ensure the manual release instruction card is attached to the rope as detailed in section 7.

Read the safety instructions (page 1) for further details concerning safety.

FIXING WARNING LABELS

Place a 40mm obstacle on the floor. Operate the door in the down direction. The door must reverse upon contact with the obstruction. If the door stops on the obstruction, remove obstruction and repeat limit and force setting (refer sections 13 and 14).

Repeat test of the safety reverse system.

40mm Test obstacle

40mm

The safety reverse system test is important. The

garage door must reverse on contact with a 40mm obstacle laid flat on the floor. Failure to properly adjust the opener may result in serious personal injury from a closing garage door.

operate

learn

Press learn button twice

open

LED will start flashing

operate

learn

Press OPERATE button (door will close)

Press OPERATE button to open the door

LED will turn off

SETTING THE FORCE

TESTING THE SAFETY REVERSE SYSTEM

Page 11

Install this accessory for all installations where the closing force as measured on the bottom of the door is over 400N (40kgf), or if the door exceeds a mass of 130kg.

After the opener has been installed and adjusted, the Protector System™ accessory can be installed. Instructions are included with this accessory.

The Protector System™ provides an additional measure of safety against a small child or animal being trapped under a garage door. It uses an infra-red beam, which when broken by an obstruction, causes a

closing door to open and prevents an open door from closing and is strongly recommended for homeowners with young children.

NOTE: The opener will automatically detect the Protector System

when it is installed and operating for 5 minutes (during this time the beams must remain unobstructed). The opener will not close unless the beams are aligned.

Red LED MUST BE ON

IR Beam

IR Beams must be installed

to detect a 100mm high

obstacle at any point along

the floor.

SAFETY FIRST!

Whilst Chamberlain have engineered safety features into your garage door opener, we urge you to consider fitting IR Beams to your new garage door opener. In many countries these devices are compulsory to prevent serious injury or property damage. For your own peace of mind and the safety of others please install this inexpensive safety device.

INSTALL THE PROTECTOR SYSTEM™ (IR BEAMS)

Page 12

12Vdc

com

P/B

manual control

TerminalsLocated under flap.

Remove lampcover:

remove

for setup

manual control

operate

learn

132A2663

open

roller:L

0s/off

60s

180s

timer to close

SETTING AUTO CLOSE (OPTIONAL)

NOTE: The Protector SystemTMMUST be installed to enable this feature.

The auto close feature will automatically close the garage door after the preset time. The time can be adjusted up to 180 seconds using the trim pot located on the control board. Auto close can be disabled by adjusting the trim pot to the 0s/off setting.

Installing and adjusting:

• Close the garage door.

• Turn the opener off.

• Remove the lamp cover.

• Ensure the trim pot on the opener is set to the 0s/off.

• Install the Protector System

using the brackets, wires and instructions provided with the product. Twist the two white (only) wires together and terminate them into the white (2) terminal. Twist the two white/black wires together and terminate them into the grey (3) terminal.

• Turn the opener on.

•Allow5 minutes for the beams to self-learn to the unit (do not walk through the beam during this time).

• Ensure the door is in the closed position, then adjust the trim pot to the desired closing time by turning the “timer to close” trim pot anti-clockwise (label indicates approximate Timer To Close values).

Test the timer close feature:

• Once the timer is set open the door and allow it to close via the “timer to close” feature.

NOTE: If more or less time is desired, adjust the trim pot whilst the door is closed then repeat test outlined above.

Door may operate unexpectedly, therefore do not allow anything to stay in the path of the door.

Auto close is NOT recommended for households with young children.

Do not adjust the trim pot whilst the door is in the open position.

Door will activate when the trim pot is adjusted in the open position

Page 13

NOTE: The transmitters supplied with your opener are preprogrammed to your opener in the factory. If you purchase additional transmitters, you will need to program them into

your opener using the steps below.

WIRELESS PROGRAMMING

Activate the opener only when door is in full view, free of obstruction and properly adjusted. No one should enter or leave garage whilst door is in motion. Do not allow children to operate push button(s) or transmitter(s). Do not allow children to play near the door.

Fix any wall control at a height of at least 1.5m and within sight of the door but away from any moving parts.

operate

learn

Press and release the red learn button

TOADDTransmitters / Wall Control

Press and hold down the desired button.

open

LED will flash continuously

Courtesy light will flash once

operate

learn

Press and hold the red learn button

TO DELETEALLTRANSMITTERS

open

LED will light up

open

LED will go out after (approx) 9 seconds. Release learn button

• Fix the warning against entrapment label near the wall control (see section 16).

ADDING transmitters using the learn button

• Press and hold down the transmitter button you wish to program

to the opener.

• The orange LED will flash continuously to indicate it is receiving

signal from the transmitter.

• Press and release the learn button on the opener.

• The courtesy light will flash once.

• Ensure the door is clear of obstruction, then test the transmitter.

Deleting ALL transmitters and codes

NOTE: This deletes all transmitters and codes.

• Press and hold the LEARN button until the orange indicator light goes out (approximately 9

sec).

To install:

• Carefully pry open the CM128 and locate the two screws for mounting.

• Attach to the wall using the two screws and wall anchors provided if mounting to a plaster wall. If using a recessed wall box do not use anchors.

NOTE: Do not overtighten screws. The wall button supplied with your opener is pre-programmed to your opener in the factory. If adding a new wall button, follow the steps below.

Disconnect power to the opener whilst installing this accessory to prevent accidental activation. Locate minimum 1.5m above the floor.

INSTALLING YOUR CM128 WIRELESS WALL BUTTON

Page 14

Programming C840 using the “learn” button:

1.Press and release the “learn” button (1) on opener. The learn indicator LED will light up.

2.Within 30 seconds, enter a four digit personal identification number (PIN) of your choice on the keypad (2), then press and hold the ENTER button.

3.Release the button when the opener courtesy light flashes once (3). It has learned the code.

Alternate programming method using the motion detecting control panel (optional accessory):

NOTE: This method requires two people if the keyless entry is already mounted outside the garage.

1.Enter a four digit personal identification number (PIN) of your choice on the keypad, then press and hold ENTER.

2.While holding the ENTER button, press and hold the LIGHT button on the motion detecting control panel.

3.Continue holding the ENTER and LIGHT buttons while you press the push bar on the motion detecting control panel (all three buttons are held).

4.Release buttons when the opener courtesy light flashes once.

Programming C379 wireless fingerprint access system (optional accessory)

Full instructions are available with this accessory. Once you have enrolled your user into the C379 you can program the unit into your opener.

Using the “learn” button:

1.Press and release the learn button on the opener. The learn indicator LED on the opener will light up.

2.Within 30 seconds, slide the cover of the C379 up as illustrated (A). Swipe your finger on the reader head at a steady speed (B) until the yellow led turns on (C).

3.When the openerʼs courtesy light flashes it has learned the code. Ensure there are no obstructions in the path of the door, then press the send button (D) to test the door.

GHT

LIGHT

LOC

operate

learn

Press andrelease the redlearn button

open

LED willlight up

Courtesy lightwill flash once

Release buttons when lightflashes

ENROLL

FAIL

RETRY

SEND

PASS

READY

ENROLL

FAIL

RETRY

SEND

PASS

READY

ENROLL

Slide thecover plate up (A)

Swipe fingerat a steady speed(B)

YellowLED will indicate successful swipe(C)

Testreader by pressing the sendbutton (D)

operate

learn

Press andrelease the redlearn button

open

LED willlight up

Courtesy lightwill flash once

Enter 4digit PIN at keypad (within30s)

With theLIGHT button pressed, pressand hold thePUSH BAR on the motiondetecting control panel

Press andhold down LIGHT buttonon the motion detecting control panel

Enter 4digit PIN at keypad (within30s)

Activate the opener only when door is in full view, free of

obstruction and properly adjusted. No one should enter or leave garage while the door is in motion. Do not allow children to operate push button(s) or transmitter(s). Do not allow children to play near the door.

KEYLESS DEVICE PROGRAMMING (OPTIONAL ACCESSORY)

Page 15

manual control

12Vdc

red white

rx white white/ black

white white/ black

12vdc gnd

External

Device

100ma (max)

Keyswitch or push button

com

P/B

(1) Model CM842 2 Channel transmitter

(2) Model CM844 4 Channel transmitter (3) Model CM128 Wireless wall button (4) Model C940 Single channel transmitter (5) Model C943 3 Channel transmitter (6) Model C945 3 Channel mini transmitter (7) Model 75LM Illuminated door bell push button

(8) Model C98 Motion detecting control panel

(9) Model C840 Keyless entry system

(10)Model C77 The Protector System

(11) Model CM1702 Quick release lock (12) Model 760E Outside keyswitch (13) Model C379 Wireless fingerprint access system

LOCK

LIGHT

CM842

C840

CM128

75LM

C98

760E

C1702

C77

C940 C943

C945

CM844

ENROLL

FAIL

RETRY

SEND

PASS

READY

ENROLL

C379

ACCESSORIES

SPECIAL FEATURES (OPTIONAL ACCESSORIES)

1. Power output for external devices (12Vdc 100mA).

2. The Protector SystemTM(C77 IR Beams).

3. Multi-function wall control (C98).

Page 16

Drive gear cover 093A0533

Clutch assy PDR5 9000

Side cover CDR1 0695

Hardware bag PDR4 0735

Control cover CCV1 2525

Terminal cover PDR5 9004

PCB assy PDR5 9003

Lamp cover CDR1 0958A

Chassis cover PDR5 9002

Main drive gear / limit assy PDR4 0881

Capacitor 203D1720

Surge arrest 001A7089

Handle/ pull rope PDR5 0091A

Motor assy PDR5 0098

Drive forks ADR2 0164

Chassis assy PDR5 9001

Lamp Holder 217H 0375

RPM Sensor 001B 7089

PCB loom 001A7086

Side cover CDR1 0695

SPARE PARTS

Page 17

DIAGNOSTIC CHART

Possible limit switch error on start up.

Possible RPM sensor failure. Unplug to reset.

Safety reversing sensors slightly misaligned (dim or flashing LED).

Door control or wire shorted.

Safety reversing sensors wire shorted or black/white wire reversed.

Safety reversing sensors wire open (broken or disconnected).

1 FLASH

2 FLASHES

3 FLASHES

4 FLASHES

5 FLASHES

6 FLASHES

System failure

10 to 15 FLASHES

Symptom: One or both of the indicator lights on the IR Beams are not on steadily.

• Inspect sensor wires for an electrical short (eg. staple in wire), correct wiring polarity (black/white wires reversed), broken or disconnected wires, replace/attach as needed.

• Disconnect all wires from the opener.

• Remove beams from brackets and shorten sensor wires to 30-60mm (1-2”) from back of each sensor.

• Re-attach sending eye to opener using shortened wires. If sending eye indicator light glows steadily, attach the receiving eye.

• Align beams. If the indicator lights glow, replace the wires for the beams. If the sensor indicator lights do not light up, replace the IR Beams.

Symptom: LED is not lit on door control.

• Check polarity of the wire connection to the opener.

• Inspect door control/wires for an electrical short (eg. staple in wire), replace as

needed.

• Disconnect wires at door control, touch wires together. If opener activates, replace door control.

• If opener does not activate, disconnect door control wires from opener. Momentarily short across red and white terminals with jumper wire. If opener activates, replace door control wires.

Symptom: Sending indicator light glows steadily, receiving indicator light is dim or flashing.

• Realign receiving eye sensor, clean lens and secure brackets.

Symptom: The RPM Sensor = Short travel 150-200mm (6-8").

• Unplug unit to reset. Try to operate opener. Check diagnostic code.

• If it is still flashing 5 times and opener moves 150-200mm (6-8"), the RPM sensor may need to be replaced, for details contact your Chamberlain Merlin Professional Dealer.

Symptom: Door will not open or close

• Turn the power off. Wait 10 seconds.

• Turn power back on. If opener fails to operate correctly after resetting, contact your

Chamberlain Merlin Professional Dealer.

Symptom: Opener will not open or close the door

• Turn the power off. Wait 10 seconds.

• Turn power back on. If opener fails to operate correctly after resetting, contact your

Chamberlain Merlin Professional Dealer.

• Contact your Chamberlain Merlin Professional Dealer.

(report the number of flashes as the fault reference).

Page 18

TROUBLESHOOTING

1. Theopener doesn't operate from either the ACTIVATION button or the transmitter:

•Does theopener haveelectricpower? Pluga lampintothe

outlet. If it doesn't light, check the fuse box.

• Have you disabled all door locks? Review installation

instruction warnings on page 1.

•Istherea build-upofice orsnow under thedoor?Thedoor

maybefrozen to theground.Remove anyrestriction.

•The garage door spring maybebroken. Haveit replaced.

2. Opener operates from the transmitter, but not

from the wired wall control (optional accessory):

• Is the wall control lit? If not, reverse the two wires. If the

openerruns,checkforafaulty wireconnectionat thewall control,a short underthe staples, or a broken wire.

• Are the wiring connections correct? Refer to wired wall

control instructions.

3. Thedoor operates from the ACTIVATION button or

wired wall control, but not from thewireless wall control or transmitter:

•Ifthewiredwall controlisinstalledand itisflashing,ensure

thelock feature is off.

• Program theopener to match the transmittercode. (Refer

to section 20). Repeatwith all transmitters.

4. Thetransmitter has short range:

• Change the location of thetransmitter in your car.

• Check to besurethe antenna onthe bottom of theopener

extends fully downward.

• Some installationsmayhave shorter range due to a metal

door, foil backedinsulation, or metal garage siding.

• Replace transmitter batteries.

5. Thegarage door opens andcloses by itself:

• Be surethat all transmitter push buttons areoff.

• If the wired wall control (optional accessory) is installed,

remove the bell wire from the wired wall control terminals and operate from the ACTIVATION button or transmitter. If this solves the problem, the wired wall control is faulty (replace), or there is an intermittent short on the wire between thewired wallcontrolandthe opener.

• Clear memory and re-program all wireless wall controls

andtransmitters.

6. The door will stop, reverses slightly away from the

obstruction then stop:

• Is something obstructing the door? Is it out of balance, or

arethe springs broken? Remove theobstructionor repair thedoor.

7. Thedoor reverses for no apparent reason and

opener light flashes for 5 seconds after reversing:

• Check the Protector SystemTM(IR Beams), if installed

Correct alignment if the redlight on the beam is solid.

8. The door opens but won't close or reverses while closing:

• Is something obstructing the door? Pull the manual release handle. Operate the door manually. If it is unbalanced or binding, call a trained door systems technician.

• Clear any ice or snow from the garage floor area where the door closes.

• Repeat thelimitand forcesetting insection13 and section

14.Repeat safety reverse testafteradjustments.

9. The opener strains to operate door:

• The door may be out of balance or the springs may be broken. Close the door and use the manual release to disconnect the door. Open and close the door manually. A properly balanced door will stay in any point of travel while being supported entirely by its springs. If it does not, disconnect the opener and call a trained door systems technician.

10. The opener hums briefly, then won't work:

• Check that the door is not in manual release mode, refer section 8.

• The garage door springs may be broken. See above.

• If the problem occurs on the first operation of the opener, door may be locked. Disable any door locks.

11. The opener won't operate due to power failure:

• Use the manual release handle to disconnect the door. The door can be opened and closed manually. When power is restored,re-engagetheopener,refersection8.

12. The opener flashes once every minute for 10

minutes after operating (optional feature):

• Door and opener requires service. Contact your local Chamberlain Merlin dealer.

Page 19

OPERATION OF YOUR OPENER

Your opener can be activated by any of the following devices:

• The ACTIVATION button Press the button until door starts to move.

• The wall control, outside keylock or keyless entry system (if you have installed any of these accessories).

• The transmitter or wireless wall

button (CM128)

Hold the push button down until the door starts to move.

When the opener is activated by transmitter, ACTIVATION button or wall control:

• If open, the door will close. If closed, the door will open.

• If closing, the door will stop.

• If opening, the door will stop (allowing space for entry and exit of pets and for fresh air).

• If the door has been stopped in a partially open or closed position, it will reverse direction.

• If an obstruction is encountered while closing, the door will stop, then reverse.

• If an obstruction is encountered while opening, the door will stop, reverse away from the obstruction then stop.

• The optional Protector System™ uses an invisible beam which, when broken by an obstruction, causes a closing door to open and prevents an open door from closing. It is STRONGLY RECOMMENDED for homeowners with young children.

Allow a 15 minute cooling period after 4 minutes of continuous operation of the opener.

Opening the door manually: (refer section 8)

The door can be opened manually by pulling the release cord down firmly. To re-connect the door, push the red clutch lever up to the top stop position.

The opener light will turn on:

• when the opener is initially plugged in;

• after the power has been briefly interrupted;

• when the opener is activated. (the light turns off automatically after 2-1/2 minutes.)

MAINTENANCE OF YOUR OPENER

Once a month:

• Repeat safety reverse test. Make any necessary adjustments (sections 13 & 14)

• Manually operate door. If it is unbalanced or binding, call for professional garage door service.

• Check to be sure door opens and closes fully. Set limits and/or force if necessary.

Once every 3 months:

• Ensure that mounting bolts are adequately tightened

(i.e. 25-28Nm) to the door axle.

SPECIAL NOTE: Chamberlain strongly recommends that the Protector SystemTMbe installed on all garage door openers.

CARE OF YOUR OPENER

When properly installed, your opener will operate with minimal maintenance. The opener does not require additional lubrication.

Limit and force settings: These settings must be checked and properly set when the opener is installed. Weather conditions may cause some minor changes in the door operation, requiring some re-adjustments, particularly during the first year of operation. Refer to limit and force setting in, sections 13 & 14.

Follow the instructions carefully and repeat the safety reverse test after any adjustment.

transmitter: Additional transmitters can be purchased at any time.

Refer to accessories. Any new transmitters must be programmed into the opener.

transmitter battery: If transmission range decreases, replace the battery.

SPECIFICATIONS MR1000

Input Voltage: 230-240VAC, 50Hz, 460W Rated Load: 50Nm Max.Pull Force: 700N Max. Door Mass: 130kg (spring balanced) Idle Current: less than 5mA @ 230VAC Drive: AC gearmotor

Max. Drum Rotations: 3 Memory Registers: 64 Operating Frequency: 433.92MHz AM Peak Detect

rolling code.

Auxillary power output: 12VDC 100ma (max)

Door should be fully closed if possible. Weak or

broken springs could allow an open door to fall rapidly. Property damage or serious personal injury could result.

Page 20

Liability – Australia only

Under no circumstances shall the Seller be liable for consequential, incidental or special damages arising in connection with the use, or inability to use, the Unit. In no event shall the Seller's liability for damages or injury arising from breach of law or contract or for negligence, exceed the cost of repairing or replacing the Unit or refunding the purchase price of the Unit.

Under Division 2 Part V of the Trade Practices Act, 1974, certain warranties and conditions (Implied Terms) are implied into contracts for the supply of goods or services if the goods or services are of a kind ordinarily acquired for personal, domestic or household use or consumption. Liability for breach of those Implied Terms cannot be excluded or limited and the limitations and exclusions above do not apply to the Implied Terms.

Except for the Implied Terms and the warranties set out above, the Seller excludes all warranties and conditions implied by statute, at law, in fact or otherwise.

Liability – New Zealand only

Except as set out in the Fair Trading Act 1986 and the Consumer Guarantees Act 1993:

(a) all other guarantees, warranties and representations in relation to the Unit or its supply are excluded to the extent that the Seller can lawfully exclude them; and (b) under no circumstances shall the Seller be liable for consequential, incidental or special damages arising in connection with the use, or inability to use, the Unit, other than those which were reasonably foreseeable as liable to result from the failure.

NOTE: We request that you attach your sales docket or invoice to this manual to enable you to establish the date of purchase in the unlikely event of a service call being made. Chamberlain reserves the right to change the design and specification without prior notification. Some features or accessories may not be available in certain markets or areas. Please check with your distributor.

CONTACT DETAILS:

Chamberlain service centres: Australia Phone toll free 1800 638 234 Fax toll free 1800 888 121

New Zealand Auckland phone 09 477 2823 Phone toll free 0800 653 667 Fax toll free 0800 653 663

www.chamberlainanz.com

CHAMBERLAIN LIMITED WARRANTY Merlin Professional MR1000 Rolling Garage Door Opener

Chamberlain Australia Pty Limited / Chamberlain New Zealand Limited (Seller) warrants to the original purchaser of the Chamberlain MR1000 Roller Door Opener (Unit) that it is free from defects in material and/or workmanship for a period of 2 YEARS from the date of first purchase from the Seller. The MR1000 motor (only) has a 5 year warranty from date of first purchase from the seller when installed on a domestic door.

Please retain your proof-of-purchase in the unlikely event you require warranty service. If, during the limited warranty period, the Unit fails due to defects in materials or workmanship Chamberlain will, provided the defective part or Unit is returned freight and insurance prepaid and well packaged to the nearest Chamberlain office or authorised installer, undertake to repair or, at its option, replace any defective part or Unit and return it to the Buyer at no cost. Repairs and replacement parts are warranted for the remaining portion of the original warranty period.

Limited warranty on opener Chamberlain will furnish a replacement opener free of charge, if it is found to be defective. Labour costs may apply. Where the Unit has been installed by an authorised installer, Chamberlain will furnish replacement parts free of charge through the authorised installer.Aservice fee for on-site service may apply.

In-warranty service During the warranty period, if the product appears as though it may be defective, call our toll free service before removal of the Unit. A Chamberlain technician will diagnose the problem and promptly supply you with the parts for “do-ityourself” repairs, or provide you with shipping instructions for a factory repair or replacement. If an authorised installer installed your Unit you must call them for prompt on-site service.

If our service centre determines that a warranty claim has been made in respect of a failure or defect arising out of any exclusion detailed below, we may charge you a fee to repair and/or return the Unit to you.

Exclusions This warranty does not cover any failure of the Unit due to:

1. non-compliance with the instructions regarding installation, operation, maintenance and testing of the Unit or of any product with which the Unit is used.

2. any attempt to repair, dismantle, reinstall or move the Product to another location once the Product is installed by any person other than an authorised installer.

3. tampering, neglect, abuse, wear and tear, accident, electrical storm, excessive use or conditions other than normal domestic use. This warranty does not cover any problems with, or relating to, the garage door or garage door hardware, including but not limited to the door springs, door rollers, door alignment or hinges, any problems caused by electrical faults, replacement of batteries or light bulbs or labour charges for reinstalling a repaired or replaced Units.

114A3791D

Chamberlain Merlin Professional MR1000 Installation And Operating Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual