Chamberlain LW5000EV, HD930EV User Manual

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Page 1

Belt Drive Battery Backup Garage Door Opener

Models

• HD920EV

• HD930EV

• LW5000EV

• WD962KEV

• WD962KPEV

• WD962MLEV

• 349544

FOR RESIDENTIAL USE ONLY

■ Please read this manual and the enclosed safety materials carefully!

■ Fasten the manual near the garage door after installation.

■ The door WILL NOT CLOSE unless the Protector System

■ Periodic checks of the garage door opener are required to ensure safe operation.

■ The model number label is located on the left side panel of your garage door

properly aligned.

opener.

■ This garage door opener is compatible with MyQ accessories.

■ DO NOT enable the Timer-to-Close feature if you are installing the garage door opener on a one-piece door. The Timer-to-Close is to be used ONLY with

sectional doors.

Write down the following information for future reference:

Model Number:

Serial Number:

Date of Purchase:

is connected and

and Security✚ 2.0™

Preparation . . . . . . . . . . . . . . . .1-4

Assembly . . . . . . . . . . . . . . . . .5-9

Installation . . . . . . . . . . . . . . 10-19

Install the Door Control. . . . . . 20-21

Install the Protector System

Power. . . . . . . . . . . . . . . . . . 26-28

Adjustments . . . . . . . . . . . . . 29-31

Battery Backup. . . . . . . . . . . . 32-33

Operation . . . . . . . . . . . . . . . . . 34

Features . . . . . . . . . . . . . . . . . . 35

Door Control . . . . . . . . . . . . . 36-38

Remote Control . . . . . . . . . . . 39-40

To Erase the Memory . . . . . . . . . 40

To Open the Door Manually . . . . . 40

Maintenance . . . . . . . . . . . . . . . 41

Troubleshooting. . . . . . . . . . . 42-43

Accessories. . . . . . . . . . . . . . . . 44

Warranty. . . . . . . . . . . . . . . . . . 45

Repair Parts . . . . . . . . . . . . . 46-47

www.chamberlain.com

The Chamberlain Group, Inc.

Elmhurst, Illinois 60126-1196

. . 22-25

845 Larch Avenue

Page 2

Torsion Spring

Extension Spring

Preparation

Safety Symbol and Signal Word Review

Thisgarage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.

When you see these Safety Symbols and Signal Wordson the following pages,they will alert you to the possibilityofserious injury or death if you do notcomply with the warnings that accompanythem.The hazard may come fromsomething mechanicalor from electric shock.Read the warnings carefully.

Mechanical

Electrical

When you see this Signal Word on the following pages,it will alertyou to the possibility of damage to your garage door and/or the garage door opener ifyou do notcomplywiththe cautionary statementsthat

accompanyit.Read them carefully.

Check the Door

To prevent possible SERIOUS INJURY or DEATH:

ALWAYS call a trained door systemstechnician ifgarage door binds,sticks, or isout of balance. An unbalanced garage door may NOT reverse when required.

NEVER try to loosen, move or adjustgarage door,door springs,cables, pulleys, bracketsor their hardware, ALL of which are under EXTREME tension.

Disable ALL locksand remove ALL ropesconnectedto garage door BEFORE installation and operating garage door opener to avoid entanglement.

To prevent damage to garage door and opener:

ALWAYS disable locks BEFORE installing and operating the opener.

ONLY operate garage door opener at120 V,60 Hz to avoid malfunctionand damage.

Before you begin:

1. Disable locksand removeany ropesconnected tothe garage door.

2. Liftthe door halfwayup. Release the door. If balanced, it should stay in place,supported entirely by itssprings.

3. Raise and lower the door to check for binding orsticking. Ifyour door binds, sticks,or is outofbalance, call a trained door systems technician.

4. Checkthe seal on the bottom of the door. Any gap between the floor and thebottomof the door mustnot exceed 1/4 inch(6 mm). Otherwise,the safetyreversal systemmaynot work properly.

5. The opener should be installed above the center ofthe door. Ifthere is a torsion spring or center bearing plate in the way of the header bracket,itmaybe installed within 4feet (1.2 m)to the left or right of the door center.See page11.

Page 3

3/16

7/16

1/2

5/32

5/16

5/8

9/16

1/4

7/16

Preparation

Additional Items You May Need:

Survey your garage area to see ifyou will need any ofthe following items:

(2) 2X4 PIECES OF WOOD

Maybe usedto fastenthe header bracket to the structural supports.Also used toposition the garage door opener during installation and for testing the safetyreversing sensors.

SUPPORT BRACKET AND FASTENING HARDWARE

Mustbe used ifyou have a finished ceiling in your garage.

EXTENSION BRACKETS (MODEL 041A5281-1) OR WOOD BLOCKS

Depending upon garage construction,extensionbracketsor wood blocksmay be needed to install the safetyreversing sensor.

FASTENING HARDWARE

Alternate floor mounting of the safetyreversing sensor willrequire hardware not provided.

OUTSIDE QUICK RELEASE (MODEL 7702CB)

Required fora garage with NO access door.

DOOR REINFORCEMENT

Required ifyou have a lightweight steel, aluminum, fiberglass or glass panel door.

RAIL EXTENSION KIT

Required ifyour garage door is more than 7 feet (2.13 m) high.

Tools Needed

Page 4

Preparation

Carton Inventory

Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessoriesvarydepending on thegarage door opener model purchased. Depending on your model, other accessories may be included with your garage door opener. Instructions for these accessories will be attached to the accessory and are notincluded in thismanual. Save thecarton and packing material untilthe installation and adjustmentis complete.The images throughoutthismanual are forreference only and your product may look different.

A. Header bracket B. Pulley C. Door bracket D. Curved door arm E. Straight door arm

(Packaged insidefrontrail section)

F. Trolley

NOTE: Be sure to assemble the trolley before sliding onto rail.

G. Emergency releaserope and handle

H. Rail(1 front and 4 centersections)

I. Hanging brackets(2)

(Packaged insidethe front rail section)

J. Garage door opener (motor unit)

K. Sprocketcover and screws

L. “U” bracket

M. Belt

N. Door control (Motion-Detecting Control Panel or SmartControl Panel®)

O. Remotecontrol

P. The ProtectorSystem

Safetyreversing sensors with 2 conductor white and white/blackwire attached:Sending Sensor (1), Receiving Sensor(1), and SafetySensor Brackets(2)

NOT SHOWN

White and red/whitewire Owner's manual Hardware

Page 5

Clevis Pin 5/16"x1-1/2"

Ring Fastener (3)

Hex Bolt 5/16"-18x7/8" (4)

Lock Washer 5/16"-18 (5)

Nut 5/16"-18 (6)

Self-Threading Screw 1/4"-14x5/8" (2)

Clevis Pin 5/16"x1"

Clevis Pin 5/16"x1-1/4"

Carriage Bolt 1/4"-20x1/2" (2)

Wing Nut 1/4"-20 (2)

ASSEMBLY INSTALLATION

Screw 6ABx1" (2)

Drywall Anchors (2)

Screw 6-32x1" (2)

DOOR CONTROL

Insulated Staples (N

ot Shown)

Lag Screw 5/16"-9x1-5/8" (4)

Hex Screw #8x3/8" (3) (packed with the sprocket cover)

Bolt 1/4"-20x1-3/4"

Lock Nut 1/4"-20

Bolt

Nut 3/8"

Lock Washer 3/8"

Master Link

Spring Trolley Nut

Threaded Shaft with

Preparation

Hardware

Page 6

Assembly

To garage door opener (TO MOTOR UNIT)

Front Rail Section (TO DOOR)

“U” Bracket

Outer Trolley

Inner Trolley

Wear Pads

SLIDE TO STOPS ON TOP AND SIDES OF “U” BRACKET

Rail Tab

Trolley

Window Cut-Out

Idler Pulley Hole

STEP 1 Assemble the rail and install the trolley

To prevent INJURY frompinching, keep handsand fingersaway from the jointswhile assembling the rail.

To avoidinstallation difficulties, do not run the garage dooropener untilinstructed to do so.

The front rail has a cutout “window” at the door end. The front and back rail both have rail tabs. These rail tabsMUST be on top of the rail when assembled.

1. Removethe straight door arm and hanging bracketpackaged inside the front rail and setaside for Installation Step 5 and 9.NOTE: To prevent INJURY while unpacking the rail carefully remove

the straight door arm stored within the rail section.

2. Align the rail sections on a flat surface as shown and slide the tapered ends into the larger ones. Tabs along the side will lockinto place.

3. Place the motorunit on packing material to protectthe cover,and rest the backend of therail on top.For convenience, put a support under the front end of the rail.

4. As a temporarystop, insert a screwdriver intothe hole 10" (25 cm) from the front end of the rail, as shown.

5. Checktobe sure there are 4 plastic wear pads inside theinner trolley.If they became loose during shipping, check all packingmaterial.Snap thembackinto position asshown.

6. Slide the trolley assemblyalong the rail fromthe back end to the screwdriver.

7. Slide the rail onto the “U” bracket, until itreachesall thestopson the top and sides ofthe “U” bracket.

Page 7

Assembly

HARDWARE

Bolt 1/4"-20x1-3/4"

Lock Nut 1/4"-20

“U” Bracket

Cover Protection Bolt Hole

Bolt

1/4"-20x1-3/4"

Lock Nut 1/4"-20

Bolts (Mounted in the garage door opener)

STEP 2 Fasten the rail to the motor unit

To avoid SERIOUSdamage to garage door opener, use ONLY those bolts/fastenersmounted in the top of the opener.

1. Inserta 1/4"-20x1-3/4" boltinto the cover protection bolthole on the back end of the rail as shown.Tighten securely with a 1/4"-20 lock nut. DO NOT overtighten.

2. Removethe bolts from the topof the motor unit.

3. Usethe carton to supportthe front end of the rail.

4. Place the “U” bracket,flatside down onto themotor unit and align the bracket holes with the bolt holes.

5. Fasten the“U” bracket with the previouslyremovedbolts;DO NOT use anypower tools.The use of power toolsmaypermanently damage the garage door opener.

Page 8

Assembly

HARDWARE

Bolt

Nut 3/8"

Lock Washer 3/8"

Rail

Trolley Connector

Bolt

Lock Washer 3/8"

Nut 3/8"

Rail Tab

CORRECT

INCORRECT

Rail Tab

Idler Pulley

Grease Inside Pulley

STEP 3 Install the idler pulley

1. Lay the beltbeside the rail, as shown. Grasp the end with thehooked trolleyconnector and pass approximately 12" (30 cm) of beltthrough the window.Keep the ribbed side toward the rail,and allow it to hang untilAssemblyStep 4.

2. Removethe tape fromtheidler pulley.The inside centershould be pre-greased.Ifdry,regrease to ensure proper operation.

3. Place the idler pulleyinto the windowas shown.

4. Inserttheidler bolt from the top through the rail and pulley. Tighten with a 3/8" lock washer and nut underneath the rail until the lockwasheris compressed.

5. Rotatethe pulley tobe sure itspins freely.

6. Locate the rail tab. The railtab is between theidler bolt and the trolley in the front rail section.Use a flathead screwdriver and lift the rail tab until thetab is vertical (90º).

Page 9

Assembly

HARDWARE

Master Link

Threaded Shaft with Spring Trolley Nut

Sprocket

Figure 3

Front Rail Section (TO DOOR)

Idler Pulley

Threaded Shaft

Master Link

Figure 2

Trolley Connector

Figure 1

Retaining Slot

STEP 4 Install the belt

1. Pull thebelt around the idler pulleyand toward thetrolley.The ribbed side must contactthe pulley.

2. Hook the trolley connector into the retaining slot on the trolley asshown(Figure 1).

3. Withthe trolley againstthescrewdriver,dispensethe remainder of the beltalong therail lengthtowardthe motor unitand around the sprocket (Figure 2). The sprocket teeth mustengage the belt.

4. Checktomake sure the belt is not twisted.Connectthetrolley threaded shaftwith the master link (Figure 3).

Push pinsofmaster link bar through holesin end of belt and trolley threaded shaft.

Push master link capover pins and pastpin notches.

Slide clip-on spring over cap and onto pin notches until bothpins are securelylocked in place.

5. Removethe spring trolleynut from the threaded shaft.

6. Insertthetrolley threaded shaftthrough the hole in the trolley.

Page 10

Assembly

Nut Ring

BEFORE

(2.5

cm)

Nut Ring

AFTER

1-1/4"

(3.18 cm)

Nut Ring Slot

Spring Trolley

Hex Screw #8x3/8" (Packed with the sprocket cover)

HARDWARE

Hex Screw #8x3/8"

Sprocket Cover

STEP 5 Tighten the belt

1. By hand,thread the spring trolley nut on the threaded shaftuntil it is finger tightagainst the trolley.Do not use any tools.Remove thescrewdriver.

2. Inserta flathead screwdriver tip into one ofthe nut ring slotsand brace it firmlyagainst the trolley.

3. Tighten the spring trolley nut with an adjustable wrenchor a 7/16" open end wrench about a quarter turn until the spring releases and snaps the nutring againstthe trolley.Thissetsthe spring to optimumbelt tension.

STEP 6 Install the sprocket cover

To avoid possible SERIOUS INJURY to finger from moving garage door opener:

ALWAYS keep hand clear of sprocket while operating opener.

Securely attach sprocketcoverBEFORE operating.

1. Position the sprocket cover over the sprocketasshown and fasten to the mounting plate with 8x3/8"hex screwsprovided.

You have now finishedassembling your garage door opener. Please read the followingwarnings beforeproceedingtothe installationsection.

Page 11

Installation

IMPORTANT INSTALLATION INSTRUCTIONS

To reduce the risk of SEVERE INJURY or DEATH:

1. READ AND FOLLOW ALL INSTALLATIONWARNINGS AND INSTRUCTIONS.

2. Install garage door opener ONLY on properly balanced and lubricatedgarage door. An improperly balanced door mayNOT reverse when required and could result in SEVERE INJURY or DEATH.

3. ALL repairs to cables, spring assembliesand other hardware MUST be made bya trained door systemstechnician BEFORE installing opener.

4. Disable ALL locksand remove ALL ropesconnected to garage door BEFORE installing opener to avoid entanglement.

5. Install garage door opener 7 feet(2.13 m) or more abovefloor.

6. Mount the emergencyrelease within reach,butatleast 6 feet (1.83m) above the floor and avoiding contact with vehicles to avoid accidentalrelease.

7. NEVER connect garage door opener to power source until instructedto do so.

8. NEVER wear watches,rings or loose clothing while installing or servicing opener.Theycould be caught in garage door or opener mechanisms.

9. Install wall-mounted garage door control:

within sight of the garage door.

out of reachof children atminimum height of5 feet (1.5m).

away from ALL moving parts of the door.

10. Placeentrapment warning label on wall nextto garage door control.

11. Placemanual release/safetyreversetestlabel in plain viewon inside of garage door.

12. Upon completion ofinstallation,testsafetyreversal system.Door MUST reverse on contactwith a 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.

13. To avoid SERIOUS PERSONAL INJURYor DEATH from electrocution, disconnect ALL electric power BEFOREperforming ANY service or maintenance.

14. DO NOT enable the Timer-to-Close functionality if operating either one-piece or swinging garage doors. To be enabled ONLY when operating a sectional door.

Page 12

Installation

Header Wall

Vertical Centerline of Garage Door

2x4

Structural Supports

Level (Optional)

Unﬁnished Ceiling

2x4

OPTIONAL CEILING MOUNT

FOR HEADER BRACKET

Sectional door with curved track

Header Wall

Track

2" (5 cm)

Highest Point of Travel

Door

One-piece door with horizontal track

Header Wall

Track

2" (5 cm)

Highest Point of Travel

Door

One-piece door without track:

jamb hardware

Header Wall

8" (20 cm)

Highest Point of Travel

Door

Jamb

Hardware

One-piece door without track:

pivot hardware

Header Wall

8" (20 cm)

Highest Point of Travel

Door

Pivot

STEP 1 Determine the header bracket location

To prevent possible SERIOUS INJURY or DEATH:

Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door mightNOTreverse when required. DO NOTinstall header bracketover drywall.

Concreteanchors MUST be used if mounting header bracketor 2x4 intomasonry.

NEVER try to loosen, move or adjustgarage door,springs,cables,pulleys,brackets,or their hardware, ALL of which are under EXTREME tension.

ALWAYS call a trained door systemstechnician ifgarage door binds,sticks, or isout of balance. An unbalanced garage door might NOT reverse when required.

Installation procedures vary according togarage door types.Follow the instructionswhich apply to your door.

1. Close the door and markthe inside vertical centerline of the garage door.

2. Extend the line onto the header wall above thedoor.You can fasten the header bracketwithin 4 feet(1.22 m) ofthe left or right of the door center onlyifa torsion spring or centerbearing plate is in the way;or you can attach it to the ceiling (seepage 12) when clearance is minimal.(Itmaybe mounted on the wall upside down ifnecessary, to gain approximately 1/2" (1 cm).Ifyou need to install the header bracket on a 2x4 (on wall or ceiling), uselag screws (not provided) to securely fasten the2x4 to structural supports as shown here and on page 12.

3. Open your door to the highestpoint of travel as shown.Draw an intersecting horizontal line on the header wall 2"(5 cm) abovethe high point :

2" (5 cm)above the high pointfor sectional door and one-piece door with track.

8" (20 cm) above the high point for one-piece door withouttrack.

Thisheight will provide travel clearancefor the top edge ofthe door. NOTE: Ifthe total number of inches

exceeds the heightavailable in your garage, use the maximum heightpossible, or refer to page12 for ceiling installation.

Page 13

Installation

HARDWARE

Lag Screw 5/16"-9x1-5/8"

Wall Mount

Optional Mounting

Holes

Vertical Centerline of Garage Door

(Header Wall)

Header Bracket

2x4 Structural Support

Door Spring

(Garage Door)

Highest Point of Garage Door Travel

Horizontal Line

Lag Screw 5/16"-9x1-5/8"

(Header Wall)

Ceiling Mounting

Holes

(Finished Ceiling)

Vertical Centerline

Garage Door

Header

Bracket

6" (15 cm) Maximum

Door Spring

(Garage Door)

Lag Screw 5/16"-9x1-5/8"

STEP 2 Install the header bracket

You can attachthe header bracketeither to thewall above the garage door, or to the ceiling.Followthe instructions which will workbestfor your particular requirements.Donot install the header bracket over

drywall. If installing into masonry, use concrete anchors (not provided).

OPTION A WALL INSTALLATION

1. Center the bracket on the verticalcenterline with the bottomedge of thebracketon the horizontal line asshown (with the arrowpointing toward the ceiling).

2. Mark the vertical set of bracket holes. Drill 3/16"pilot holesand fasten the bracket securely to a structural supportwith thehardware provided.

OPTION B CEILING INSTALLATION

1. Extend the vertical centerline onto the ceiling as shown.

2. Center the bracket on the verticalmark,no more than 6" (15cm) from the wall.Makesure the arrow is pointing away from the wall.The bracket can be mounted flush againsttheceiling when clearance is minimal.

3. Mark the side holes.Drill 3/16" pilotholes and fastenbracketsecurelytoa structural support with the hardwareprovided.

Page 14

Installation

HARDWARE

Clevis Pin 5/16"x1-1/2"

Ring Fastener

Clevis Pin 5/16"x1-1/2"

Ring Fastener

One-piece door without tracks

All other door types

Connected Disconnected

STEP 3 Attach the rail to the header bracket

1. Position the opener on the garage floor below the header bracket.Usepacking material asa protective base.

NOTE: If the door spring isin the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.

2. Position the rail bracket against the header bracket.

3. Align the bracketholes and join witha clevis pin asshown.

4. Inserta ring fastener tosecure.

STEP 4 Position the garage door opener

To prevent damage to garage door, restgarage door opener rail on 2x4placed on top section of door.

1. Removethe packing material and liftthe garage door opener onto a ladder.

2. Fully open the door and place a 2x4(laid flat) under the rail.For one-piece doors without tracks, lay the 2x4on it's side.

NOTE: A 2x4 is ideal for setting the distance between the rail and the door.Ifthe ladder isnot tall enough you will need help at this point. If the door hits the trolley when it is raised, pull the trolley release arm down to disconnectthe inner and outer trolley. Slide the outer trolley toward the garage door opener. The trolley can remain disconnected until instructed.

Page 15

Installation

Finished Ceiling

Unfinished Ceiling

HARDWARE

Hex Bolt 5/16"- 18x7/8"

Nut 5/16"-18

Lock Washer 5/16"-18

Lag Screw 5/16"-9x1-5/8"

Finished

Ceiling

(not provided)

Lag Screw 5/16"9x1-5/8"

(not provided)

Hex Bolt 5/16"- 18x7/8"

Nut 5/16"-18

Lock Washer 5/16"-18

STEP 5 Hang the garage door opener

To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supportsofthegarage. Concrete anchorsMUSTbe used ifinstalling ANY brackets into masonry.

Hanging thegarage door opener willvary depending on your garage.Below are three example installations.Your installation may be different.For ALL installationsthe garage door opener MUSTbe connected to structural supports.Theinstructionsillustrateone ofthe examples below.

1. On finished ceilings,use the lag screwstoattach a support bracket (not provided) to the structural supportsbefore installing the garage door opener.

2. Make sure the garage door opener is aligned with the header bracket. Measure thedistance fromeach side ofthe garage door opener to the supportbracket.

3. Cutboth pieces ofthehanging bracketto required lengths.

4. Attach theend ofeach hanging bracket to the supportbracketwithappropriate hardware (not provided).

5. Attach thegarage door opener tothe hanging bracketswith thehex bolts, lock washers,and nuts.

6. Removethe 2x4 and manually close thedoor. If the door hits the rail,raise the header bracket.

Page 16

Installation

STEP 6 Install the light bulbs

To prevent possible OVERHEATING of theend panel or light socket:

UseONLY A19 incandescent (100W maximum) or compactfluorescent (26Wmaximum) light bulbs.

DO NOT use incandescentbulbs larger than 100W.

DO NOT use compact fluorescentlight bulbslarger than 26W (100W) equivalent.

DO NOT use halogen bulbs.

DO NOT use shortneckor specialty light bulbs.

1. Pull on the top sidesof the lightlens and rotate the lightlens down.

2. Insertan A19 incandescent (100W maximum) or compactfluorescent (26W, 100Wequivalent) light bulb into the light socket.

3. Rotatethe lens up to close.

NOTE: Do not use halogen, short neck, or specialty light bulbs as these may overheatthe end panel or light socket.Do not use LEDbulbs as they may reduce the range or performance of your remote controls.

STEP 7 Attach the emergency release rope and handle

To prevent possible SERIOUS INJURY or DEATH from a falling garage door:

Ifpossible,use emergency releasehandle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.

NEVER use emergencyrelease handle unlessgarage doorwayisclear of personsand obstructions.

NEVER use handle to pull door open or closed. If rope knotbecomesuntied, you could fall.

1. Insertone end of the emergencyrelease rope through the handle. Make sure that “NOTICE” is right side up. Tie a knotat least 1 inch(2.5 cm) from the end of the emergency release rope.

2. Inserttheother end of the emergencyrelease rope through the hole in the trolleyrelease arm. Mount the emergencyrelease within reach,butatleast 6 feet (1.83m) above floor,avoiding contactwith vehicles to preventaccidental release and secure with a knot.

NOTE: Ifit is necessaryto cut the emergency release rope, seal the cut end with a match or lighter to prevent unraveling.Ensure the emergency release rope and handle are above the top of all vehicles to avoid entanglement.

Page 17

Installation

Self-Threading Screw 1/4"-14x5/8"

HARDWARE

FIGURE 1

FIGURE 3

FIGURE 4

FIGURE 2

Vertical Reinforcement

Vertical Centerline of Garage Door

Door Bracket

Vertical Reinforcement

Vertical Centerline of Garage Door

Hardware (not provided)

Door Bracket

Vertical Centerline of Garage Door

Hardware

(not provided)

Inside Edge of Door or Reinforcement Board

Self-Threading Screw 1/4"-14x5/8"

STEP 8 Install the door bracket

Fiberglass,aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket.Contact the garage door manufacturer or installing dealer for opener reinforcementinstructions or reinforcement kit.Failure to reinforce the top section as required according to the door manufacturer may void the door warranty.

A horizontaland vertical reinforcement is needed for lightweight garage doors (fiberglass, aluminum, steel, doors with glasspanel, etc.) (notprovided). A horizontal reinforcementbrace should be long enough to be secured to two or three vertical supports. A vertical reinforcementbrace should cover the heightof the top panel. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcementkit.

NOTE: Many door reinforcement kitsprovide for directattachmentof the clevis pin and door arm. In this case you will not need the door bracket;proceed to the nextstep.

OPTION A SECTIONAL DOORS

1. Center the door bracket on thepreviously marked vertical centerline used for the header bracket

2. Position the top edge ofthe bracket 2"-4" (5-10 cm) belowthe top edge of the door, OR directly

3. Mark,drill holesand install asfollows, depending on your door’sconstruction:

installation.NotecorrectUP placement,as stamped inside thebracket.

below anystructural support acrossthe top of the door.

Metal or light weight doors usinga vertical angleiron brace between the door panel support and the doorbracket:

Drill 3/16" fastening holes.Secure the door bracket using thetwo1/4"-14x5/8"selfthreading screws. (Figure 1)

Alternately,use two 5/16"-18x2" bolts, lockwashers and nuts (not provided). (Figure 2)

Metal,insulated or light weight factory reinforced doors:

Drill 3/16" fastening holes.Secure the door bracket using theself-threading screws.(Figure 3)

Wood Doors:

Usetop and bottomor side toside door bracketholes. Drill 5/16" holes through the door and secure bracket with 5/16"-18x2" carriage bolts,lockwashersand nuts(notprovided). (Figure 4)

NOTE: The 1/4"-14x5/8" self-threading screws are not intended for use on wood doors.

Page 18

Installation

For a door with no exposed framing, or for the optional installation, use lag screws 5/16"x1-1/2" (not provided) to fasten the door bracket.

Vertical Centerline of Garage Door

Optional Placement of Door Bracket

Door Bracket

Header Bracket

Header Wall

2x4 Support

(Finished Ceiling)

Door Brack

Top of Door (Inside Garage)

Top Edge of Door

Optional Placement

Top Edge of Door

Top of Door (Inside Garage)

Door Bracket

Hardware (not provided)

Metal Door

Wood Door

Self-Threading Screw 1/4"-14x5/8"

STEP 8 Install the door bracket (continued) OPTION B ONE-PIECE DOORS

1. Center the door bracket on thetop of the door, in line with the header bracketasshown.

2. Mark either the leftand right,or the top and bottom holes.

Metal Doors:

Drill 3/16" pilotholes and fastenthe bracket with the self-threading screws provided.

Wood Doors:

Drill 5/16" holes and use 5/16"-18x2" carriage bolts,lockwashersand nuts(notprovided) or 5/16"x1-1/2"lag screws (not provided) depending on your installation needs.

NOTE: The door bracket may be installed on the top edge of the door if required for your installation. (Refer to the dotted line optional placement drawing.)

Page 19

Installation

HARDWARE

Hex Bolt 5/16"-18x7/8"

Nut 5/16"-18

Lock Washer 5/16" -18

Clevis Pin 5/16"x1" Clevis Pin 5/16"x1-1/4"

Ring

Fastener

Straight Door Arm

Curved Door Arm

(Groove

facing out)

CORRECT

Straight Door Arm

Curved Door Arm

INCORRECT

Lock Washer

5/16" -18

Nut 5/16"-18

Hex Bolt 5/16"-18x7/8"

Clevis Pin 5/16"x1-1/4"

Ring Fastener

Clevis Pin 5/16"x1"

STEP 9 Connect the door arm to the trolley

Installation willvaryaccording to thegarage door type. Follow the instructions which applytoyour door.

OPTION A SECTIONAL DOORS

IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm.

1. Close the door.Disconnect the trolley bypulling the emergency releasehandle.

2. Attach thestraightdoor armto the outer trolleyusing the clevis pin.Secure with the ring fastener.

3. Attach thecurved door arm to the door bracket using the clevispin. Secure withthe ring fastener.

4. Bring arm sectionstogether.Find two pairs ofholes that line up and join sections. Select holesas far apart aspossible to increase door armrigidity and attach using the bolts, nuts,and lock washers.

5. Pull theemergency release handle towardthe garage door opener until the trolleyrelease arm is horizontal. The trolleywill re-engage automaticallywhen the garage door opener is activated.

NOTE: Ifthe holes in the curved door arm and the straight door arm do not align,reverse the straight door arm,selecttwo holes(as far apartas possible) and attach using bolts , nuts, and lockwashers. Ifthe straight door arm is hanging down too far, you may cut 6 inches (15 cm) from the solid end.

Page 20

Installation

HARDWARE

Hex Bolt 5/16"-18x7/8"

Nut 5/16"-18

Lock Washer 5/16" -18

Clevis Pin 5/16"x1" Clevis Pin 5/16"x1-1/4"

Ring

Fastener

One-Piece Door without Track

One-Piece Door with Track

Straight Door Arm

Curved Door Arm

(Groove

facing out)

CORRECT

INCORRECT

Straight Door Arm

Curved Door

Arm

Ring Fastener

Nut 5/16"-18

Ring Fastener

Lock Washer 5/16" -18

Clevis Pin 5/16"x1-1/4"

Hex Bolt 5/16"-18x7/8"

Clevis Pin 5/16"x1"

STEP 9 Connect the door arm to the trolley (continued) OPTION B ONE-PIECE DOORS

IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm.

1. Close the door.Disconnect the trolley bypulling the emergency releasehandle.

2. Fasten thestraightdoor arm and the curved door arm together tothe longestpossible length

3. Attach thestraightdoor armto the door bracket using the clevispin.Secure with the ring fastener.

4. Attach thecurved door arm to the trolleyusing the clevispin.Secure with the ring fastener.

5. Pull theemergency release handle towardthe garage door opener until the trolleyrelease arm

(with a 2 or 3 hole overlap) usingthe bolts, nuts,and lock washers.

is horizontal.

Page 21

Installation

HARDWARE

Screw 6ABx1" (2)

Drywall Anchors (2)

Screw 6-32x1" (2)

7/16" (11 mm)

Wall

2 3

DRYWALL

GANG BOX

6ABx1"

6-32x1"

Drywall Anchor

4-5

6-32x1"

GANG BOX

DRYWALL

6ABx1"

Drywall Anchor

STEP 10 Install the door control

To prevent possible SERIOUS INJURY or DEATH from electrocution:

Be sure power is NOTconnectedBEFORE installing door control.

ConnectONLY to 12 VOLTlow voltage wires.

To prevent possible SERIOUS INJURY or DEATH from a closinggarage door:

Install door control within sightofgarage door, out ofreach of children at a minimumheight of 5 feet(1.5 m), and away from ALL moving parts of door.

NEVER permit children to operateor playwith door control push buttonsor remote control transmitters.

Activate door ONLY when it can be seen clearly,isproperly adjusted, and there are no obstructions to door travel.

ALWAYS keep garage door in sight untilcompletelyclosed. NEVER permitanyone to crosspath of closing garage door.

INTRODUCTION

Compatible with MyQ®enabled accessories, see page 44.Your garage door opener is compatible with up to 2 MyQ®door controls. NOTE: Older Chamberlain door controlsand third party products are not

compatible.

Install thedoor controlwithin sight of the door at a minimum heightof5 feet (1.5 m)where small children cannot reach, and away from the moving partsof the door.For gang box installations it is notnecessary to drill holes or install the drywall anchors.Use the existing holes in thegang box.

NOTE: Your product may look different than the illustrations.

1. Strip 7/16 inch (11 mm)of insulation from one end of the wire and separatethe wires.

2. Connectone wire to each ofthe two screwson the backofthe door control.The wires can be connected to either screw. Ifyour garage is pre-wired for the door control chooseany two wires to connect,notewhich wires are used so the correctwiresare connected to the garage door opener in a later step.

3. Mark the location ofthe bottommounting hole and drill a 5/32 inch (4 mm) hole.

4. Install thebottomscrew, allowing 1/8 inch (3 mm) to protrude fromthe wall.

5. Position the bottom hole of the door control over the screwand slide down intoplace.

6. Liftthe push bar up and mark thetop hole.

7. Removethe door control from the wall and drill a 5/32 inch (4 mm) hole for the top screw.

8. Position the bottom hole of the door control over the screwand slide down intoplace.Attachthe top screw.

Page 22

Installation

HARDWARE

Ins

ulated

Staple

(Not Shown)

RED

WHITE

GREY

7/16" (11 mm)

Staple

STEP 11 Wire the door control to the garage door opener

1. Run the white and red/white wire fromthe door control to the garage door opener.Attach the wire to the wall and ceiling with the staple (not applicable for gang box or pre-wired installations). Do not piercethe wire with the staple as this may cause a shortor an open circuit.

2. Strip 7/16 inch (11 mm)of insulation from the end ofthewire near the garage door opener.

3. Connectthe wire tothe red and white terminals on the garage door opener.Ifyour garage isprewired make sure you use thesame wires that are connectedto the door control. To insert or release wires fromthe terminal, push in the tab with screwdriver tip.

STEP 12 Attach the warning labels

1. Attach theentrapment warning label on the wall near thedoor controlwithtacks or staples.

2. Attach themanual release/safetyreverse testlabel in a visible location on theinside of the garage door.

Page 23

Installation

Safety Reversing Sensor 6" (15 cm)

max. above floor

Invisible Light Beam Protection Area

Facing the door from inside the garage

HARDWARE

Carriage Bolt 1/4"-20x1/2"

Wing Nut 1/4"-20

No more than 6 inches (15 cm)

Carriage Bolt 1/4"-20x1/2"

Wing Nut 1/4"-20

STEP 13 Install the Protector System

Be sure power is NOTconnectedto the garage door opener BEFORE installing the safetyreversing sensor.

To prevent SERIOUS INJURY or DEATH from closing garage door:

Correctlyconnectand align the safetyreversing sensor. This required safetydeviceMUSTNOT be disabled.

Install thesafety reversing sensor sobeam is NOHIGHERthan 6" (15 cm) above garage floor.

IMPORTANTINFORMATION ABOUTTHE SAFETY REVERSING SENSORS The safety reversing sensors must be connected andalignedcorrectly before the garage door

openerwill move in the down direction.

The sending sensor (with an amber LED)transmits an invisible light beamto the receiving sensor(with a green LED).Ifan obstruction breaks the light beam while the door is closing, the door will stop and reverse to the fullopen position,and the garage door opener lightswill flash10 times.

NOTE: For energyefficiency the garage door opener will enter sleep mode when the door is fully closed. The sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the garage door opener lightbulb; as the light bulb turns off the sensor LEDswill turn off and whenever the garage door opener lights turn on the sensor LEDswill light. The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up.

When installing thesafety reversing sensorscheckthe following:

Sensors are installed inside the garage,one on either side of the door.

Sensors are facing each otherwiththe lenses aligned and the receiving sensorlens doesnot receive direct sunlight.

Sensors are no more than 6 inches (15 cm)above the floor and the light beamis unobstructed.

The safetyreversing sensors can be attached to the door track,thewall,or the floor.The sensors should be no more than 6 inches (15 cm) above thefloor. Ifthe door trackwillnot support the sensorbracketa wall installation is recommended.Chooseone ofthe following installations.

OPTION A DOOR TRACK INSTALLATION

1. Slide the curved arms of the sensor bracketaround the edge of the door track.Snap into place so that the sensor bracketisflushagainst the track.

2. Slide the carriage bolt into the sloton each sensor.

3. Insertthebolt through the hole in the sensorbracketand attach with the wing nut. The lenseson both sensors should point toward eachother. Make sure the lens is notobstructed by the sensor bracket.

Page 24

Installation

(Not provided)

No more than 6 inches (15 cm)

Inside G

arage

Wall

(Not provided)

Lens

Carriage Bolt 1/4"-20x1/2"

Wing Nut 1/4"-20

nsid

arage

(Not provided)

1 2

Carriage Bolt 1/4"-20x1/2"

Wing Nut 1/4"-20

STEP 13 Install the Protector System®(continued) OPTION B WALL INSTALLATION

Ifadditional clearanceis needed an extension bracket(notprovided) or wood blockscanbe used.Make sure each brackethas the same amountofclearance so they willalign correctly.

1. Position the sensor bracketagainstthe wall with the curved arms facing the door.Make sure there is enough clearancefor the beamto be unobstructed. Mark holes.

2. Drill 3/16 inch pilot holesfor each sensor bracketand attach the sensor brackets to the wall using lag screws(not provided).

3. Slide the carriage bolt into the sloton each sensor.

4. Insertthebolt through the hole in the sensorbracketand attach with the wing nut. The lenseson both sensors should point toward eachother. Make sure the lens is notobstructed by the sensor bracket.

OPTION C FLOOR INSTALLATION

Usean extension bracket(not provided) or wood block to raise the sensor bracket if needed.

1. Carefullymeasure the positionof both sensor brackets so they will be the samedistancefromthe wall and unobstructed.

2. Attach thesensor bracketstothe floor using concrete anchors (notprovided).

3. Slide the carriage bolt into the sloton each sensor.

4. Insertthebolt through the hole in the sensorbracketand attach with the wing nut. The lenseson both sensors should point toward eachother. Make sure the lens is notobstructed by the sensor bracket.

Page 25

Installation

HARDWARE

Ins

ulated

Staple

(Not Shown)

Staple

7/16" (11 mm)

WHITE

GREY

RED

STEP 14 Wire the Safety Reversing Sensors

Ifyour garage alreadyhas wires installed for the safetyreversing sensors,proceed to page25.

OPTION A INSTALLATION WITHOUT PRE-WIRING

1. Run the wirefrom both sensors to the garage door opener. Attach the wire tothe wall and ceiling withthe staples.

2. Strip 7/16 inch (11 mm)of insulation from eachsetof wires.Separate thewires.Twistthe white wires together. Twistthe white/black wires together.

3. Insertthewhite wires into the whiteterminal on the garage door opener. Insert the white/black wires into the grey terminal on the garage door opener. Toinsert or removethe wires from the terminal,push in the tab with a screwdrivertip.

Page 26

Installation

Safety reversing sensor wires

Pre-installed wires

White

White/Black

Yellow (for example) Purple (for example)

Not Provided

Pre-installed wires

Safety reversing sensor wires

7/16" (11 mm)

Yellow

Purple

7/16" (11 mm)

WHITE

RED

GREY

Purple (for example)

Yellow

(for example)

To insert or remove the wires from the terminal, push in the tab with a screwdriver tip.

STEP 14 Wire the Safety Reversing Sensors (continued) OPTION B PRE-WIRED INSTALLATION

1. Cutthe end of the safetyreversing sensor wire, making sure there isenough wire to reachthe pre-installed wiresfromthe wall.

2. Separate the safetyreversing sensorwires and strip 7/16 inch (11 mm) of insulation fromeach end. Choose two of thepre-installed wiresand strip 7/16 inch (11 mm)of insulation fromeach end. Make sure thatyou choose the samecolor pre-installed wiresfor each sensor.

3. Connectthe pre-installed wiresto the sensor wires with wire nutsmaking sure thecolors correspond for each sensor. For example, the whitewire would connecttothe yellow wire and the white/blackwire would connectto thepurple wire.

4. At the garage door opener,strip 7/16inch (11 mm) of insulation fromeach end of the wires previously chosen for the safety reversing sensors. Twistthe like-colored wires together.

5. Insertthewires connected to the whitesafety sensor wires to thewhite terminal on the garage door opener. Insert the wires that are connected to the white/black safetysensor wirestothe grey terminal on the garage door opener.

Page 27

Installation

Ground Tab

Green Ground

Screw

Ground Wire

Black Wire

White Wire

PERMANENT WIRING

Wire Nuts

STEP 15 Connect power

To prevent possible SERIOUS INJURY or DEATH from electrocution or fire:

Be sure power is NOTconnectedto the opener,and disconnectpower to circuit BEFORE removing cover to establish permanent wiring connection.

Garage door installation and wiring MUSTbe in compliance with ALL local electricaland building codes.

NEVER use an extension cord, 2-wire adapter, or change plug in ANY way to make it fit outlet. Be sure the opener isgrounded.

To avoidinstallation difficulties, do not run the openerat this time.

To reduce the risk of electric shock,your garage door opener has a grounding type plug with a third grounding pin. This plug will onlyfitintoa grounding type outlet. Ifthe plug doesn’t fit into the outletyou have, contacta qualified electricianto install the proper outlet.

THERE ARE TWO OPTIONS FOR CONNECTING POWER:

OPTION A TYPICAL WIRING

1. Plug in the garage door opener into a grounded outlet.

2. DO NOT run garage door opener atthistime.

OPTION B PERMANENT WIRING (Models manufactured before October 2012)

If permanent wiring is required by your localcode,refer to the followingprocedure. To make a permanent connection throughthe 7/8 inch hole in the topof the motor unit (accordingto local code):

1. Be sure power is NOTconnectedto the opener,and disconnectpower to circuit.

2. Removethe garage door opener cover and setaside.

3. Removethe attached green ground terminal.

4. Cutblack and whitewiresand strip away1/2inch (1 cm)of insulation, 3 inch (7.5 cm) before spade terminals.

5. Removethe power cord from opener.

6. Install a conduit or flexcable adapter to the 7/8 inchhole.

7. Run wires through conduit,cutto proper length and strip insulation.

8. Attach with wire nutsprovided. Attach the ground wire tothe green ground screw.The opener

must be grounded.

9. Properly secure wire under plastictiesso that wire doesnot come in contact with moving parts.

10. Reinstall the cover. DO NOTrun garage door opener at this time.

Refer to page 27 for models manufactured after October 2012.

Page 28

Installation

Ground Tab

Green Ground Screw

Ground Wire

White Wire

Black Wire

OPTION B PERMANENT WIRING (Models manufactured after October 2012)

If permanent wiring is required by your localcode,refer to the followingprocedure. To make a permanent connection throughthe 7/8 inch hole in the topof the motor unit (accordingto local code):

1. Removethe motor unitcover screws and setthecover aside.

2. Removethe attached 3-prong cord.

3. Connectthe black (line) wire to thescrewon the brassterminal;the white (neutral) wire to the screwon the silver terminal; and the ground wire tothe green ground screw.The opener must

be grounded.

4. Reinstallthe cover.

Page 29

Installation

Green LED

Amber LED

If the receiving sensor is in direct sunlight, switch it with sending sensor so it is on the opposite side of the door.

(invisible light beam)

SENDING SENSOR RECEIVING SENSOR

RED

WHITE

GREY

STEP 16 Aligning the safety reversing sensors

The door willnotclose if the sensors have not been installed and aligned correctly.

When the light beam isobstructed or misaligned while the door isclosing,thedoor will reverse and the garage door opener lightswill flash ten times.Ifthedoor isalready open,it will notclose.

1. Checktomake sure the LEDsin both sensorsare glowing steadily.TheLEDs in both sensorswill glow steadily if they are aligned and wired correctly.

The sensors can be aligned by loosening the wing nuts,aligning the sensors,and tightening thewing nuts.

IFTHE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:

1. Make sure there is power tothe garage door opener.

2. Make sure the sensorwire is notshorted/broken.

3. Make sure the sensorhas been wired correctly: white wires to white terminaland white/black wires to grey terminal.

IFTHE GREEN LED ON THE RECEIVING SENSOR IS NOTGLOWING:

1. Make sure the sensorwire is notshorted/broken.

2. Make sure the sensorsare aligned.

STEP 17 Ensure the door control is wired correctly

Ifthe door control has been installed and wired correctly,a message will displayon the Smart Control Panel screen or the command LED on the Motion-Detecting Control Panel will blink.

Page 30

Adjustments

UP (Open)

DOWN (Close)

CORRECT

INCORRECT

UP Button

Adjustment Button

DOWN Button

PROGRAMMING BUTTONS

Introduction

Withouta properly installed safetyreversal system,persons(particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

Incorrectadjustment of garage door travel limitswill interfere with proper operation of safety reversal system.

AfterANY adjustmentsare made, thesafety reversal systemMUST be tested. Door MUSTreverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.

To prevent damage to vehicles,be sure fullyopen door providesadequate clearance.

Your garage door opener is designed with electronic controls to make setup and adjustmentseasy.The adjustmentsallowyou to program where thedoor will stop in theopen (UP) and close(DOWN) position. The electronic controls sense the amount of force required to open and close the door.The force is adjusted automaticallywhen you program the travel.

NOTE: Ifanything interferes with the door’s upward travel it will stop. Ifanything interferes with the door’s downward travel, it will reverse.

One-Piece Doors Only

When setting the UPtravel for a one-piece door ensure thatthe door does not slantbackwards when fullyopen (UP).Ifthedoor isslanted backwardsthiswill cause unnecessarybucking and/or jerking when the door is opening or closing.

Programming Buttons

The programmingbuttonsare located on the leftside panel ofthe garage door opener and are used to program thetravel.While programming,theUP and DOWNbuttonscan be used to move the door as needed.

To watcha short instructional video on howtoprogram thetravel on your new garage door opener use your smartphone to read the QR Code:

Page 31

Adjustments

UP Button

Adjustment Button

DOWN Button

PROGRAMMING BUTTONS

1 2

4 5

6 7

STEP 1 Program the Travel

Withouta properly installed safetyreversal system,persons(particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

Incorrectadjustment of garage door travel limitswill interfere with proper operation of safety reversal system.

AfterANY adjustmentsare made, thesafety reversal systemMUST be tested. Door MUSTreverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.

While programming,the UP and DOWNbuttonscan be used to move the door asneeded.

1. Press and hold the AdjustmentButtonuntil the UP Button begins toflashand/or a beep isheard.

2. Press and hold the UP Button until the door isin the desired UP position.

3. Once the door is in the desired UP position pressand releasethe Adjustment Button.The garage door opener lightswill flash twiceand the DOWNButtonwill begin to flash.IMPORTANT

NOTE: For one-piece door installations refer to page 29.

4. Press and hold the DOWNbuttonuntil the door is in the desired DOWNposition.

5. Once the door is in the desired DOWNposition press and release the AdjustmentButton.The garage door opener lightswill flash twiceand the UP Button will begin to flash.

6. Press and release the UP Button.When the door travels to the programmed UP position,the DOWNButton will begin to flash.

7. Press and release the DOWNButton. The door will travelto the programmed DOWN position. Programming iscomplete.

* Ifthe garage door opener lightsare flashing 5 times during the steps for Program the Travel, the programming has timed out. Ifthe garage door opener lightsare flashing 10 times during the steps for Program theTravel,the safetyreversing sensorsare misaligned or obstructed (refer to page 28). When the sensors are aligned and unobstructed, cycle thedoor through a completeup and down cycle using the remote control or the UP and DOWN buttons.Programming is complete. Ifyou are unable to operate the door up and down, repeatthe steps for Programming the Travel.

Page 32

Adjustments

1 2

STEP 2 Test the Safety Reversal System

STEP 3 Test the Protector System

Withouta properly installed safetyreversal system,persons(particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

Safetyreversal system MUSTbe tested every month.

AfterANY adjustmentsare made, thesafety reversal systemMUST be tested. Door MUSTreverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on thefloor.

1. Withthe door fully open, placea 1-1/2inch (3.8 cm) board (or a 2x4laid flat) on the floor, centered under the garage door.

2. Operate thedoor in the downdirection. The door MUSTreverse on striking theobstruction.

Ifthe door stops and does notreverse on theobstruction, the down travel needstobe increased(refer to AdjustmentStep 1). Repeatthetest. When thedoor reverseson the 1-1/2" (3.8 cm) board (or 2x4 laid flat),removethe obstruction and run the opener through 3 or 4 completetravel cycles to test adjustment. Ifthe garage door opener continuesto fail the safetyreversal test,call a trained door systemstechnician.

Withouta properly installed safetyreversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

1. Open the door. Placethe garage door opener carton in thepath of the door.

2. Press the remote control push button to close thedoor. The door will not move more than an inch (2.5 cm),and thegarage door opener lightswill flash 10 times.

The garage door opener will not close froma remote control ifthe LED in either safety reversing sensor is off(alerting you to the fact that the sensor ismisaligned or obstructed). If the garage door opener closesthe door when the safetyreversing sensor isobstructed (and the sensors are no more than 6 inches [15 cm] above the floor), call for a trained door systems technician.

Page 33

Battery Backup

Battery

Status LED

1 2

STEP 1 Install the Battery

To reduce the risk of FIREor INJURY topersons:

Disconnect ALL electricand battery powerBEFORE performing ANY service or maintenance.

UseONLY Chamberlain part # 41A6357-1 for replacementbattery.

DO NOT dispose ofbatteryin fire. Battery may explode. Check with local codesfor disposal instructions.

ALWAYS wear protectivegloves and eye protection when changing the batteryor working around the batterycompartment.

1. Unplug the garage door opener.

2. Open the light lenson the right side panel of the garage door opener. Use a Phillips head screwdriver toremove the batterycoveron the garage door opener.

3. Partially insert the battery into thebatterycompartment with the terminals facing out.

4. Connectred (+) and black(-) wires from thegarage door opener tothe corresponding terminals on the battery.

5. Replace the battery cover.

6. Plug in the garage door opener.

7. Waitfor the green Battery Status LED to start flashing before proceeding to testthe battery.

STEP 2 Test the Battery

1. Unplug the garage door opener. The battery statusLED will wither glow solid orange indicating opener is operating on batterypower or will flash indicating lowbatterypower.NOTE: Make sure

the garage door opener is unplugged.

2. Open and close thedoor using the remote control or door control.The garage door opener may run slower ifthe battery is not fully charged.The battery will take 24 hours to fullycharge.

3. Plug in the garage door opener.Verifythe battery statusLEDis flashing green,indicating the batteryischarging.

Page 34

Battery Backup

Battery Status LED

Charge the Battery

The battery charges when the garage door opener is plugged into a 110Vac electrical outletthat has power and requires24 hoursto fully charge. A fullycharged battery supplies 12Vdc to the garage door opener for one to two days of normal operation during an electrical power outage. After the electrical power hasbeen restored, the batterywillrecharge within 24 hours.The batterywill lastapproximately 1 to 2 yearswith normal usage. Instructions for replacement are provided with the battery. To obtain maximumbattery life and preventdamage, disconnectthe battery when the garage door opener is unplugged for an extended period of time, such as a summeror winter home.

NOTE: When the garage door opener is in battery backup mode the garage door opener lights,Timerto-Close,and Remote Close features are unavailable.

Battery status LED

NOTE: The Battery Status LED is most visible with the garage door opener lightoff. Battery does not have to be fully charged to operate the garage door opener.

GREEN LED:

All systemsare normal.

A solid green LED light indicatesthe batteryisfullycharged.

A flashing green LED indicates the battery is being charged.

ORANGE LED:

The garage door opener has lost power and is in battery backup mode.

A solid orange LED with beep,sounding approximately every 2 seconds,indicatesthe garage door opener is operating on batterypower.

A flashing orange LED with beep, sounding every 30 seconds,indicatesthe batteryis low.

RED LED:

The garage door opener's12V battery needstobe replaced.

A solid red LEDwithbeep, sounding every 30 seconds,indicatesthe 12V batterywill no longer hold a charge and needs to be replaced. Please call for replacementbatteryto allow your systemto operate during a power outage.

Page 35

Operation

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of SEVERE INJURY or DEATH:

1. READ AND FOLLOW ALL WARNINGSAND INSTRUCTIONS.

2. ALWAYS keep remote controls out ofreach of children.NEVER permit children to operate or playwithgarage door control push buttons or remotecontrols.

3. ONLY activate garage door when it can be seen clearly,itis properly adjusted,and there are no obstructionstodoor travel.

4. ALWAYS keep garage door in sight and away from people and objectsuntil completely closed.NO ONE SHOULDCROSS THEPATHOF THE MOVING DOOR.

5. NO ONE SHOULDGO UNDER A STOPPED,PARTIALLY OPENED DOOR.

6. Ifpossible,use emergency releasehandle to disengage trolley ONLY when garage door is CLOSED. Use caution when using this releasewiththe door open. Weak or broken springs or unbalanced door could result in an open door falling rapidlyand/or unexpectedly and increasing the risk of SEVERE INJURY or DEATH.

7. NEVER use emergencyrelease handle unlessgarage doorwayisclear of personsand obstructions.

8. NEVER use handle to pull garage door open or closed. If rope knotbecomesuntied, you could fall.

9. AfterANY adjustmentsare made, thesafety reversal systemMUST be tested.

10. Safety reversal system MUST be tested everymonth.Garage door MUST reverse on contactwith 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor. Failure to adjust the garage door opener properly increasesthe riskof SEVEREINJURY or DEATH.

11.

ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED(seepage 1).An improperly balanced door may NOT reversewhen required and could resultin SEVEREINJURYor DEATH.

12. ALL repairs tocables,spring assemblies and other hardware,ALL ofwhich are under EXTREME tension, MUSTbe made by a trained door systemstechnician.

13. ALWAYS disconnectelectricpower to garage door opener BEFORE making ANY repairsor removing covers.

14. This operatorsystemis equipped with an unattended operation feature. The door could move unexpectedly.NOONE SHOULD CROSS THEPATHOF THE MOVING DOOR.

15. DO NOT enable the Timer-to-Close functionality if operating either one-piece or swinging garage doors. To be enabled ONLY when operating a sectional door.

16. SAVE THESE INSTRUCTIONS.

Page 36

Operation

Features

Your garage door opener is equipped with features to provide you with greater control over your garage door operation.

MyQ

MyQ®technology uses a 900MHzsignal to providetwo-waycommunication between thegarage door opener and MyQ®enabled accessories. Your garage door opener iscompatiblewithup to 8 MyQ accessories. For Smartphone App controlof your garage door opener and other MyQ®accessories, Chamberlain's MyQ®InternetGateway(model CIGBU) is required.

TIMER-TO-CLOSE (TTC)

The Timer-to-Close feature automatically closesthe door aftera specified time period that can be adjusted using the door control.DO NOT enable TTCifoperating a one-piecedoor. TTC is to be used ONLY with sectional doors.Factory default is set to off. The garage door opener will beep and the lights will flash before closing the door.The TTCfeature will deactivateif the garage door encounters an obstruction twice;or the safety reversing sensors are incorrectlyinstalled.The garage door will reverse open and WILL NOT close until the obstructionsare clear or the safety reversing sensors are correctly installed.When the obstruction has been cleared or the safety reversing sensors havebeen aligned, the door will close when thegarage door opener isactivated. TTCWILL NOTworkifthe garage door opener is operating by battery power or if the safetyreversing sensors are misaligned. This feature is NOT intended tobe the primary method of closing the door. A keyless entry shouldbe installed in the event

of an accidental lock out when usingthis feature.

REMOTE CONTROLS AND DOOR CONTROLS (MyQ®)

Your garage door opener hasalready been programmed atthe factorytooperate with your remote control,whichchanges with each use,randomly accessingover 100 billion new codes. Compatible with MyQ®enabled accessories, see page 44.

NOTE: Older Chamberlain remote controls, door controls,and third partyproductsare notcompatible.

MyQ®Accessories MEMORY CAPACITY

RemoteControls Up to 8

Door Controls Up to 2 MyQ®door controls

KeylessEntries Up to 1

THE PROTECTOR SYSTEM®(SAFETY REVERSING SENSORS)

When properly connected and aligned, thesafety reversing sensorswilldetectan obstruction in the path of the infrared beam. If an obstruction breaksthe infrared beamwhile the door is closing, the door will stopand reverseto full open position, and the opener lights will flash 10 times.Ifthe door isfullyopen, and thesafety reversing sensorsare not installed, or are misaligned,the door will not close froma remote control. However,you can close the door ifyouhold the button on the door control or keyless entry until the door is fullyclosed. The safety reversing sensors do not effectthe opening cycle.

ENERGY CONSERVATION

For energyefficiency the garage door opener will enter sleep mode when the door is fully closed. The sleep mode shutsthegarage door opener down until activated. The sleep mode issequenced with the garage door opener light bulb; as thelight bulb turns off the sensor LEDswillturn off and whenever the garage door opener lightsturn on the sensor LEDs will light.The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cyclesupon powerup.

LIGHTS

The garage door opener light bulbswill turn on when the opener isinitially plugged in; poweris restored afterinterruption, or when the garage door opener is activated.The lights will turn offautomatically after 4-1/2 minutes. An incandescentA19 lightbulb (100 wattmaximum) or for maximum energy efficiencya 26W (100Wequivalent) compact fluorescentlight (CFL) bulb may be used.NOTE: Do not use halogen,

short neck,or specialty light bulbsas these may overheat the end panel or light socket.Do not use LED bulbs as theymayreduce the range or performance of your remote controls.

Light Feature

The garage door opener is equipped with an added feature;thelights will turn on when someone enters through the open garage door and the safetyreversing sensor infrared beam is broken.For added control over the light bulbson your garage door opener, see page 36 and 37.

BATTERY BACKUP

The battery backup systemallowsaccess in and outofyour garage,even when the power isout.When the garage door opener is operating on batterypower, the garage door opener will run slower,the light will not function, the BatteryStatusLED will glowsolid orange,and a beep will sound approximately every 2 seconds.

Page 37

Operation

ON (TTC)

OFF (TTC)

Command LED

Motion Sensor Switch

LIGHT Button

HOLD OPEN Button(TTC)

Motion Sensor

Push Bar

1, 5, and 10 Minute TTC LED

LEARN Button

LOCK Button

Using your Garage Door Opener

The garage door opener can be activated through a wall-mounteddoor control,remotecontrol,wireless keylessentryor MyQ®accessory.

When the door is closedand thegarage door opener isactivated the door will open. If the door senses an obstruction or isinterrupted while opening the door will stop. When the door isin any position other than closed and the garage door opener is activatedthe door will close. Ifthe garage door opener sensesan obstruction while closing, the door will reverse. If the obstruction interrupts the sensor beam the garage door opener lights will blink10 times.However, you can close the door if you hold the button on the door control or keylessentryuntil the door is fully closed. The safety reversing sensors do not affect the opening cycle.

The safetyreversing sensor must be connected and aligned correctly before the garage door opener will

move in thedown direction.

Using the Motion Detecting Control Panel

SYNCHRONIZE THE DOOR CONTROL

To synchronize the door control to the garage door opener, press the push bar until the garage door opener activates (it may take up to 3 presses). Testthe door control by pressing thepush bar,each press of the pushbar will activate the garage door opener.

MOTION DETECTING CONTROL PANEL FEATURES

PUSH BAR

Press the push bar to open or close the door.

LIGHTS

Light Button

Press the LIGHT button to turnthe garage door opener lights on or off.When the lightsare turned on theywill stayon untilthe LIGHTbutton is pressed again,or untilthe garage door opener is activated. Once the garage door opener is activated the lightswill turn offafter the specified period oftime (the factory setting is 4-1/2 minutes). The LIGHT button will not control the lightswhen the door is in motion.

To changethe amount of time the garage door openerlights willstay on:

Press and hold the LOCK button (approximately10 seconds) until thegarage door opener lightsflash. The time interval isindicated by the number times the garage door opener flashes:

1 flash is 1-1/2 minutes

2 flashes is 2-1/2minutes

3 flashes is 3-1/2minutes

4 flashes is 4-1/2minutes

To cyclethrough the timeintervalsrepeat the step above.

Light Feature

The lights will turn on when someone enters through the open garage door and the safety reversing sensor infrared beam is broken.

Deactivate: Pressand hold the LIGHT button (approximately 10 seconds) until the garage door opener lights turn on, then offagain.

Activate: Start with the garage door opener lightson.Pressand hold the LIGHTbutton (approximately 10 seconds) until the garage door opener lights turn off, then on again.

Ifthe command LED is continuouslyblinking, the LOCK feature needs tobe deactivated.

Page 38

Operation

ON (TTC)

OFF (TTC)

Command LED

Motion Sensor Switch

LIGHT Button

HOLD OPEN Button(TTC)

Motion Sensor

Push Bar

1, 5, and 10 Minute TTC LED

LEARN Button

LOCK Button

Push Bar

LIGHT Button

Motion Sensor

Navigation Buttons

Screen

Motion Detecting Control Panel (continued)

LOCK

The LOCK feature is designed to prevent activation of the garage door opener from remote controls while still allowing activation fromthedoor controland keyless entry.Thisfeature is useful for added peace of mind when the home is empty (i.e. vacation).

Activate: Pressand hold the LOCK buttonfor 2 seconds. The command LED will flash as long as the lockfeature isactivated and your handheld remotecontrol will not operate your door at thistime.

Deactivate: Pressand hold the LOCKbutton again for 2 seconds. The command LED will stop flashing and normal operation will resume.

TIMER-TO-CLOSE

DO NOT enable TTC if operating a one-piece door. The TTC can be turned on or offand the time

interval can be adjusted to 1,5, and 10 minute intervals. Once theTTChasbeen setand the door is open, the selected close intervalwill blink and begin to count downto close the door.

Activate: Pressand hold the ON button untilone ofthe TTCLEDslight up. Then press the ON button again to cyclethrough the timeinterval options (the corresponding TTC LED will light for each time interval). The garage door opener lightbulbs will blinkas confirmation.

Deactivate: Pressand hold the OFF button until all TTCLEDs turn off and a beep is heard from the motor unit.

Temporarily hold door open (suspendTTC): Press and release the HOLD OPEN button.Press the HOLD OPENbutton again to resume normalTTCoperation.

PROGRAM

Any compatible remote controls, wireless keylessentry,or MyQ®accessories can be programmedto the garage door opener bypressing the Learn button.

Using the Smart Control Panel

SYNCHRONIZE THE DOOR CONTROL

SMART CONTROL PANEL FEATURES

PUSH BAR

Press the push bar to open or close the door.

LIGHTS

Light Button

Motion Sensor

The motion sensor will automaticallyturn on thegarage door opener lightswhen motion is detected. The lights will come on for the setperiod of time, then shutoff. The factorysetting ison and set at 4-1/2 minutes.

Page 39

Operation

Figure 2 Figure 3

Figure 1

Figure 4

Figure 5

Navigation Buttons

Screen

Use the navigation buttons to make selections and program features.

The screen will display the time, temperature, and current battery charge (if applicable) until the menu button is pressed, and then it will display the menu options. If there is a problem with the garage door opener the screen will display the Diagnostic Code.

Set the time, choose 12 or 24 hour clock and show/hide clock.

Set the Timer-to-Close feature off/on and set the time interval before door closes.

Enable/disable lock. Add remote controls, MyQ® devices, an extra remote button

to control your garage door opener lights, or a keyless entry.

Display the temperature in Fahrenheit or Celsius and show/hide the temperature.

Select a language.

Set duration for garage door opener light to stay on after operation, selectable range of 1-1/2 to 4-1/2 minutes. Turn the Motion sensor off/on, and turn the entry light feature off/on.

Adjust the contrast of the screen.

Using the Smart Control Panel (continued)

Light Feature

The lights will turn on when someone enters through the open garage door and the safety reversing sensor infrared beam is broken.Ifusingthe garage door opener light as a work light, turn the light on using the light button on the wall control or the light will turn offifyou are beyond the range ofthesensor.

LOCK

When the Lockfeature is on, your remote controls have been disabled and a message will displayon the

door control(Figure 1).

TIMER-TO-CLOSE (TTC)

DO NOT enable TTC if operating a one-piece door. TTCcan be settoautomatically close your garage

door fromthe fully open position after a specified period oftime (1,5, 10 minuteintervalsor a custom setting up to 99 minutes).The screen on the door control can displaythe status of the TTC. Once the TTC has been set and the door isopen, the selected close intervalwill be displayed on the screen and toggle between the time and TTCmessage. When the TTCis on, a message will display on the door control screen (Figure 2).

To temporarily suspend the TTCfeaturepress and release the HOLDbutton.PressREL button to resume normal TTCoperation (Figure 3).

BATTERY BACKUP

Ifyour garage door opener has a battery backup one of twomessageswill display on the door control if there is a problemwith thebattery(Figures 4 and 5).

SMART CONTROL PANEL MENU

The features on the door control can be programmed through a seriesof menus on the screen and the navigation buttons.

FEATURES MENU

Press the navigation button below “MENU” to viewtheFeatures menu.

SETTINGS MENU

Press the navigation button below the down arrow tillyou see TEMPERATURE to view the Settings menu.

Page 40

Operation

The command LED will flash once.

The command LED will flash once again.

? ? ? ?

GHI

JKL

TUV

WXY

0 QZ

ENTER

MNO

Press to continue.

TO REMOTE

Press to continue.

2 3

? ? ? ?

GHI

JKL

TUV

WXY

0 QZ

ENTER

MNO

Remote Control

Yourremote control has been programmed at the factory to operate with your garage door opener.

Older Chamberlain remote controls are NOT compatible, see page 44 for compatible accessories. Programming can be done through the door control or the learn button the garage door opener.To program additional accessoriesrefer to the instructions provided withthe accessoryor visit www.chamberlain.com.If your vehicleis equipped with a Homelink®, you may require an external adapter depending on the make,model,and year of your vehicle. Visit www.homelink.comfor additional information.

TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN USING THE MOTION-DETECTING CONTROL PANEL

1. Press the LEARNbutton on the door control to enter ProgrammingMode.

2. Press the LEARNbutton again, the LEDwill flash once.

3. Remote Control: Press the button on the remote control thatyou wish to operateyour garage door.Keyless Entry: Enter a 4-digitpersonal identification number (PIN)of your choice on the keyless entry keypad.Then press the ENTER button.

The garage door opener lights will flash (or twoclicks will be heard) when the code has been programmed. Repeat the stepsforprogramming additional remote controls or keylessentrydevices.

TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN USING THE SMART CONTROL PANEL

1. Press the navigation button below "MENU" to view the Featuresmenu.

2. Usethe navigation buttonstoscrollto "PROGRAM".

3. Select "REMOTE" or "KEYPAD" to program from the program menu.

4. Remote Control: Press the button on the remote control thatyou wish to operateyour garage door.Keyless

Entry:

Enter a 4-digit personal identification number (PIN)of your choice on the keyless entry keypad. Then pressthe ENTERbutton.

The garage door opener lights will flash (or twoclicks will be heard) when the code has been programmed. Repeat the stepsforprogramming additional remote controls or keylessentrydevices. If programming isunsuccessful,program the remoteusing the learn button.

Page 41

Operation

LEARN LED

LEARN Button

“click”

Remote Control (continued)

PROGRAM A REMOTE CONTROL USING THE LEARN BUTTON

1. Locate the Learn Button.

2. Press and immediatelyrelease the Learn button. The Learn LEDwill glow steady for 30 seconds. Within 30 seconds...

3. Press and hold the button on theremote control that you wish touse.Release the button when the garage door opener lights blink or twoclicks are heard. When replacing the light lenscover, ensure the antenna wires are hanging straight down.

To Erase the Memory

ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES

1. Press and hold the learn button on garage door opener until the learn LEDgoes out (approximately 6 seconds). All remote control and keylessentrycodesare nowerased. Reprogram anyaccessory you wish to use.

ERASE ALL DEVICES (Including MyQ®enabled accessories)

1. Press and hold the learn button on garage door opener until the learn LEDgoes out (approximately 6 seconds).

2. Immediately pressand hold the learn button again until the learn LEDgoes out. All codes are now erased. Reprogram anyaccessory you wish to use.

To Open the Door Manually

To prevent possible SERIOUS INJURY or DEATH from a falling garage door:

NEVER use emergencyrelease handle unlessgarage doorwayisclear of personsand obstructions.

NEVER use handle to pull door open or closed. If rope knotbecomesuntied, you could fall.

DISCONNECT THE TROLLEY

1. The door should be fully closed if possible.

2. Pull down on the emergency releasehandle so the trolley release arm snaps tothe vertical position.The door can now be raised and lowered as often asnecessary.

TO RECONNECT THE TROLLEY

1. Pull theemergency release handle towardthe garage door opener so the trolley release arm snaps to the horizontal position.The trolley will reconnecton the nextUP or DOWNoperation, either manuallyor by using the door control or remote control.

Page 42

Maintenance

Maintenance Schedule

EVERY MONTH

Manually operatedoor. If it is unbalanced or binding,calla trained door systemstechnician.

Checktobe sure door opens and closesfully.Adjustifnecessary, see page29.

Testthe safety reversal system. Adjust if necessary,see page29.

EVERY YEAR

Oil door rollers,bearings and hinges. The garage door opener does notrequire additional lubrication. Do notgrease the door tracks.

Testthe batterybackupand consider replacing thebatteryto ensure thegarage door opener will operate during an electrical power outage,see page 32 to testthe batterybackup.

The Remote Control Battery

To prevent possible SERIOUS INJURY or DEATH:

NEVER allow small children near batteries.

Ifbatteryisswallowed, immediately notify doctor.

To reduce riskoffire,explosion or chemicalburn:

Replace ONLY with3V2032 coin batteries.

DO NOT recharge,disassemble, heat above 212°F(100°C)or incinerate.

The 3V2032 lithium batteryshould produce power for up to 3 years.Ifthe batteryislow,the remote control’s LEDwill not flash when the button ispressed.

To replace battery, pry open the case first in themiddle (1),then at

each side (2 and 3) with the visorclip.Replace the batterieswith only 3V2032 coin cell batteries.Insert battery positive side up. Disposeof old batteriesproperly.

NOTICE: To complywith FCC and/orIndustry Canada (IC)rules,ad justmentormodifications of thistransceiver are prohibited .THERE ARENO USERSERVICEABLEPARTS.Any change sor modificationsnot expresslyapproved bythe party responsible for compliance could voidthe user'sauthoritytooperatethe equipment. Thisdevice complies with Part15ofthe FCC rulesand IC RSS-210. Operationissubjecttothe following two conditions: (1) thisdevice maynotcauseharmfulinte rference, an d(2)thisdevicemust accept anyinterference received, including interference thatmay cause undesired op eration. ThisClass Bdigital appa ratus complieswithCanad ianICES-003.

AVIS: Les règlesde laFCCet/ou d’Ind ustrieCanada(IC)interdisent tout ajustement ou toute modificationde cerécepteur.IL N’EXISTE AUCUNE PIÈCESUSCEPTIBLE D’ÊTREENTRETENUEPARL’UTILISATEUR.Tout chang ement ou tou te modification non expressément approuvé par lapartie responsab ledela conformité peut avoirpourrésultat d'annuler l'autoritéde l'utilisateur de faire fonctionnerl'équ ipement. Cet appareilestconformeauxdispositionsde lap artie15 du règlement de la FCC et de l'norme IC RSS-210. Son utilisation est assujettie aux deuxconditoinssuivantes:(1) cedispositif ne peutcauserdesinterférences nuisibles,et(2) ce dispositifdoit acceptertoute interférencerecue, ycomprisune interférencepouvant causerun fonctionnementn on souhaité. Cet appareilnumerique de la classe Bestconformealano rme NMB-003 du Canada.

Page 43

Troubleshooting

Diagnostic Chart

Your garage door opener is programmed with self-diagnosticcapabilities.The UP and DOWN arrows on the garage door opener flashthe diagnostic codes.

DIAGNOSTICCODE SYMPTOM SOLUTION

Up Arrow Flash(es)

1 1

1 2

1 3

1 4

1 5

1 6

2 1-5

3 2

3 3

Down Arrow

Flash(es)

The garage door opener will not close and the light bulbs flash. Safetysensorsare not installed, connected, or wiresmay be cut. Inspectsensorwiresfor a

disconnectedor cut wire.

The garage door opener will not close and the light bulbs flash. There is a short or reversed wire for the safetysensors. Inspectsafetysensor wire atall staple and

connection points,replace wire or correctas needed.

The door control will notfunction. The wires for thedoor controlare shortedor the door control isfaulty. Inspectdoor control wiresat all

staple and connectionpoints,replace wire or correct as needed.

The garage door opener will not close and the light bulbs flash. Safetysensorsare misaligned or were momentarilyobstructed. Realign both sensors to ensureboth

LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door thatwould interrupt the sensor’s pathwhile closing.

Door moves 6-8" stops or reverses. Manually open and closethe door. Checkfor binding or obstructions,such asa broken spring or door

lock,correctasneeded. Check wiring connectionsattravel module and at the logic board.Replace travel module ifnecessary.

No movement,only a single click. Manually open and closethe door. Checkfor binding or obstructions,such asa broken spring or door

lock,correctasneeded. Replace logic board if necessary.

Opener hums for 1-2 secondsno movement. Manually open and close the door.Checkforbinding or obstructions,such asa broken spring or door

lock,correctasneeded. Replace motorif necessary. Door coastsafterit has come to a complete stop. Program travel to coasting position or have door balancedby a trained door systemstechnician.

No movement,or sound. Replace logic board.

Unable to setthetravel or retain position. Checktravelmodule for proper assembly, replace ifnecessary.

The battery statusLEDis constantlyflashing green. Batterybackup charging circuiterror, replace the logic board.

Page 44

Troubleshooting

DIAGNOSTICCODE SYMPTOM SOLUTION

Up Arrow Flash(es)

4 1-4

4 5

4 6

Down Arrow

Flash(es)

Door is moving stops or reverses. Manually open and closethe door. Checkfor binding or obstructions,such asa broken spring or door lock,

Opener runs approximately 6-8", stops and reverses. Communication error to travel module.Checktravelmodule connections, replace travel module if

The garage door opener will not close and the light bulbs flash.

correctas needed.Ifthe door isbinding or sticking contact a trained door systemstechnician. If door is not binding or sticking attempttoreprogram travel (refer to page 29).

necessary. Safetysensorsare misaligned or were momentarilyobstructed. Realign both sensors to ensure both LEDs

are steadyand notflickering. Make sure nothing ishanging or mounted on the door that would interrupt the sensor’spath while closing.

The garage door openercan beep for several reasons:

Operating on battery power or the 12 Vdc battery needsto be replaced, see page 32.

Garage door opener has been activated through a device or feature such as Timer-to- Close or garage door monitor,seepage 35.

My remote controlwill not activate the garage door:

Verify the lock feature isnot activated on the door control.

Reprogram the remote control.

Ifthe remote control will still notactivate the door check the diagnosticcodestoensure the garage door opener isworking properly.

My doorwill not close and the light bulbs blink on my motor unit:

The safetyreversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.

Verify the safetysensorsare properly installed, aligned and free of any obstructions.

My garage dooropener light(s) will not turn off whenthe door is open:

The garage door opener is equipped with a featurethatturns the lighton when the safetyreversing sensorshave been obstructed or when the motion sensor on the door control detectsmovementin the garage. These features can be disabled using the door control, see page 35.

My neighbor’s remote controlopens my garage door:

Erase the memoryfromyour garage door opener and reprogram the remotecontrol(s).

The LEDs on the doorcontrolblink:

Ifyou have a Smart Control Panel installed and the TTC is set to a custom time, press the ONbuttonon the Premium Motion-Detecting Control Panel to set the time properly.

My vehicle's Homelink®is not programmingto my garage dooropener:

Depending on the make,model,and year of your vehicle an external adapter may be required.Visit www.homelink.com for additional information.

Page 45

Accessories

CLOSED

7702CB

Outside Quick Release:

Required for a garage with NO access door.

8808CB

8 Foot (2.4 m) Rail Extension:

To allow an 8 foot (2.4 m) door to open fully.

8810CB

10 Foot (3 m) Rail Extension:

To allow a 10 foot (3 m) door to open fully.

41A6357-1 Standby Power System

Battery:

Provides backup power to the garage door opener.

041A5281-1

Extension Brackets:

(Optional) For safety reversing sensor installation onto the wall or ﬂ oor.

PILCEV MyQ® Remote Light Control:

Control home lighting and garage doors with one remote. For use with plug-in lamps. Synchronize to work with MyQ® compatible garage door openers and remote controls.

CLLP1

Laser Parking Assistant:

Park in the right spot every time! A laser beam is activated by your garage door opener and projected on to the dashboard of your vehicle to guide perfect parking.

CIGBU

MyQ

Internet Gateway:

Internet enabled accessory which connects to the computer and allows you to monitor and control garage door openers and lighting accessories enabled by MyQ® technology.

CLSS1

AGDMEV

BIK01

System Surge Protector:

The Garage Door Opener Surge Protector is designed to protect Chamberlain garage door openers against damage from lightning and power surges. Easy to install.

Garage Door and Gate Monitor:

Monitor open/closed status for up to 4 MyQ

compatible garage door openers or gate operators and close them from anywhere in the home.

Installation Upgrade Kit:

The Installation Upgrade Kit includes all components needed to hang garage door openers up to 24" (61 cm) from the ceiling.

953EV

956EV

940EV

Remote Control:

Works with ALL Chamberlain openers from 1993-present.

compatible. Includes

MyQ visor clip.

Keychain Remote Control:

Works with ALL Chamberlain openers from 1993-present.

MyQ

compatible. With key

ring.

Wireless Keypad:

For use outside of the home to enable access to the garage using a 4-digit PIN. Works with ALL Chamberlain openers from 1993-present. MyQ

compatible.

Page 46

Warranty

door opener. If you are calling about a Troubleshooting issue,

it is recommended that you have access to your garage door

have the following information: part number, part name, and

Contact Information

For installation and service information call:

1-800-528-9131

Before calling, please have the model number of the garage

opener while calling. If you are ordering a repair part please

model number.

Address repair parts orders to:

The Chamberlain Group, Inc.

6050 S. Country Club Road

Tucson, AZ 85706

CHAMBERLAIN® FIVE YEAR LIMITED WARRANTY

LIFETIME MOTOR AND BELT LIMITED WARRANTY

The Chamberlain Group, Inc. residence in which this product is originally installed, that it is free from defects in materials and/ or workmanship for a period of ﬁ ve years from the date of purchase, except that the motor and belt are warranted to be free from defects in materials and/or workmanship for the lifetime of the product while you own your residence, and the Battery Backup System is warranted to be free from defects in materials and/or workmanship for a period of one year from the date of purchase. The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety. If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800- 528-9131, toll free, before dismantling this product. You will be advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid and insured, as directed to our service center for warranty repair. Please include a brief description of the problem and a dated proof- of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are conﬁ rmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory rebuilt parts at Seller’s sole option. [You are responsible for any costs incurred in removing and/or reinstalling the product or any component .]

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.

Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you speciﬁ c legal rights, and you may also have other rights, which vary from state to state.

ONE YEAR LIMITED WARRANTY FOR THE BATTERY BACKUP SYSTEM

(“Seller”) warrants to the ﬁ rst retail purchaser of this product, for the

Page 47

Repair Parts

Rail Assembly Parts

Description Part Number

1 Belt 41A5250

2 Pulley 144C54

3 Master Link 4A1008

4 Rail 41A5665

5 Trolley Assembly 41C5141-2

6 “U” Bracket 12D598-1

Not Shown

Wear Pads 183A163

Spring Retainer 41B4103-2

Hardware Bag 041A7920-2

Owner’s Manual 114A4242

Accessories

Description Part Number

1 Motion-Detecting

Control Panel

2 Smart Control Panel® 41A7305-1

3 Remote Control 953ESTD

41A7327-1

Installation Parts

1 Curved Door Arm 178B35

2 Door Bracket with

41A5047-1

Clevis Pin and Fastener

3 Emergency Release

41A2828

Rope and Handle

4 Header Bracket with

41A5047-2

Description Part Number

NOTICE

Clevis Pin and Fastener

5 Remote Control

29B137

Visor Clip

6 Safety Sensor Bracket 041A5266-3

7 Safety Sensor Kit

41A5034 Receiving and sending sensors with wire

8 Straight Door Arm 178B34

9 White and Red/White

Wire

41B4494-1

10 3V2030 Lithium Battery 10A20

11 Hanging Brackets 12B776

Page 48

Repair Parts

Garage Door Opener Parts

Description Part Number

1 Sprocket and Sprocket Cover with Screws (Model HD930EV ONLY)

Sprocket and Sprocket Cover with Screws (All other models)

2 End Panel with light socket 41D7639

3 Light Lens

Model WD962KEV/KPEV/MLEV Model HD920EV/HD930EV Model LW5000EV/349544

4 Light Socket 41C279

5 Transformer 41A7635

11b

11a

6 Cover

Model WD962KEV/KPEV/MLEV Model HD920EV

Model LW5000EV/349544 Model HD930EV

7 Motor with Travel Module 41D1739-1

8 End Panel for Receiver Logic Board with light socket 41D7638

9 Receiver Logic Board (Model HD930EV ONLY)

Receiver Logic Board (All other models)

10 Line Cord (Models manufactured before October 2012)

Line Cord (Models manufactured after October 2012)

11a Filter Board with Screws

(Models manufactured before October 2012)

11b Terminal Block (Models manufactured after October 2012) 41A3150

12 Travel Module 41A7114-7

Not Shown

Wire Harness with Screws (Models manufactured before October 2012) Wire Harness with Screws (Models manufactured after October 2012)

041C1751

41C589-2

41D7570 41D7572 41D7571

41A7620-6 41A7620-3

41A7620

041A7620-15

045DCT125

45DCT

41B135-1

41B4245-1

41B7611

41B7418

041B7610-1

Chamberlain LW5000EV, HD930EV User Manual

CONTENTS

Preparation

Safety Symbol and Signal Word Review

Check the Door

Additional Items You May Need:

Tools Needed

Carton Inventory

Assembly

STEP 2 Fasten the rail to the motor unit

STEP 3 Install the idler pulley

STEP 4 Install the belt

Installation

STEP 1 Determine the header bracket location

STEP 2 Install the header bracket

OPTION A WALL INSTALLATION

OPTION B CEILING INSTALLATION

STEP 3 Attach the rail to the header bracket

STEP 4 Position the garage door opener

STEP 5 Hang the garage door opener

STEP 6 Install the light bulbs

STEP 7 Attach the emergency release rope and handle

STEP 8 Install the door bracket

OPTION A SECTIONAL DOORS

STEP 9 Connect the door arm to the trolley

OPTION A SECTIONAL DOORS

STEP 10 Install the door control

STEP 11 Wire the door control to the garage door opener

STEP 12 Attach the warning labels

OPTION A DOOR TRACK INSTALLATION

OPTION C FLOOR INSTALLATION

STEP 14 Wire the Safety Reversing Sensors

OPTION A INSTALLATION WITHOUT PRE-WIRING

STEP 15 Connect power

OPTION A TYPICAL WIRING

Adjustments

PROGRAMMING BUTTONS

Introduction

One-Piece Doors Only

STEP 1 Program the Travel

STEP 2 Test the Safety Reversal System

Battery Backup

STEP 1 Install the Battery

STEP 2 Test the Battery

Battery Status LED

Charge the Battery

Operation

Features

Using your Garage Door Opener

Using the Motion Detecting Control Panel

Using the Smart Control Panel

Remote Control

To Erase the Memory

To Open the Door Manually

Maintenance

Maintenance Schedule

The Remote Control Battery

Troubleshooting

Diagnostic Chart

Accessories

Warranty

Contact Information

Repair Parts

Rail Assembly Parts

Accessories

Installation Parts

Garage Door Opener Parts