a Keyless Entry PIN ................................................. 36
Repair Parts 37-38
Rail assembly parts .................................................. 37
Installation parts ....................................................... 37
Motor unit assembly parts ........................................ 38
Accessories 39
Repair Parts and Service 40
Warranty 40
INTRODUCTION
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed, operated,
maintained and tested in strict accordance with the instructions and warnings contained in this manual.
When you see these Safety Symbols and Signal Words
on the following pages, they will alert you to the
Mechanical
Electrical
possibility of serious injury or death if you do not
comply with the warnings that accompany them. The
hazard may come from something mechanical or from
electric shock. Read the warnings carefully.
When you see this Signal Word on the following pages, it
will alert you to the possibility of damage to your garage
door and/or the garage door opener if you do not comply
with the cautionary statements that accompany it. Read
them carefully.
2
Page 3
Preparing your garage door
2
1
Before you begin:
• Disable locks.
• Remove any ropes connected to garage door.
• Complete the following test to make sure your garage
door is balanced and is not sticking or binding:
1. Lift the door about halfway as shown. Release the
door. If balanced, it should stay in place, supported
entirely by its springs.
2. Raise and lower the door to see if there is any
binding or sticking.
If your door binds, sticks, or is out of balance, call a
trained door systems technician.
To prevent possible SERIOUS INJURY or DEATH:
• ALWAYS call a trained door systems technician if garage
door binds, sticks, or is out of balance. An unbalanced
garage door may not reverse when required.
• NEVER try to loosen, move or adjust garage door, door
springs, cables, pulleys, brackets or their hardware, ALL of
which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing and operating garage door
opener to avoid entanglement.
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and operating the
opener.
• ONLY operate garage door opener at 120V, 60 Hz to avoid
malfunction and damage.
Sectional Door
One-Piece Door
Carpenter’s
Level (optional)
Drill
Tape Measure
Drill Bits
3/16", 5/16"
and 5/32"
Tools needed
During assembly, installation and adjustment of the
opener, instructions will call for hand tools as illustrated
below.
Pencil
Hack Saw
Claw Hammer
Wire Cutters
Screwdriver
Stepladder
Sockets and Wrench
1/2", 5/8", 7/16", 9/16"
and 1/4"
Pliers
Adjustable End Wrench
3
Page 4
Safety Reversing Sensor
Horizontal and vertical reinforcement
is needed for lightweight garage doors
(fiberglass, steel, aluminum,
door with glass panels, etc.).
See page 23 for details.
— — — — — — — —
Header Wall
Safety
Reversing
Sensor
Gap between floor and bottom of door
must not exceed 1/4" (6 mm).
Extension Spring
Torsion Spring
Access
Door
OR
Slack in chain tension
is normal when
garage door is closed.
Wall-mounted
Door
Control
Motor Unit
FINISHED CEILING
Support bracket &
fastening hardware
is required.
See page 16.
Vertical
Centerline
of Garage Door
Planning
Trolley
stop bolt
Header
Bracket
Trolley
Straight
Door
Arm
Emergency
Release
Rope & Handle
Door Bracket
Garage
Door
Curved
Door
Arm
Garage
Door
Spring
Header
Wall
Chain
CLOSED POSITION
Identify the type and height of your garage door. Survey
your garage area to see if any of the conditions below
apply to your installation. Additional materials may be
required. You may find it helpful to refer back to this page
and the accompanying illustrations as you proceed with
the installation of your opener.
Depending on your requirements, there are several
installation steps which may call for materials or hardware
not included in the carton.
• Installation Step 1 – Look at the wall or ceiling above
the garage door. The header bracket must be securely
fastened to structural supports.
• Installation Step 5 – Do you have a finished ceiling in
your garage? If so, a support bracket and additional
fastening hardware may be required.
• Installation Step 10 – Depending upon garage
construction, extension brackets or wood blocks may be
needed to install sensors.
• Installation Step 10 – Alternate floor mounting of the
safety reversing sensor will require hardware not
provided.
• Do you have an access door in addition to the garage
door? If not, Model 7702CB Emergency Key Release is
required. See Accessories page.
• Look at the garage door where it meets the floor. Any
gap between the floor and the bottom of the door must
not exceed 1/4" (6 mm). Otherwise, the safety reversal
system may not work properly. See Adjustment Step 3.
Floor or door should be repaired.
SECTIONAL DOOR INSTALLATIONS
• Do you have a steel, aluminum, fiberglass or glass
panel door? If so, horizontal and vertical
reinforce ment is required (Installation Step 11).
• The opener should be installed above the center of the
door. If there is a torsion spring or center bearing plate
in the way of the header bracket, it may be installed
within 4 feet (1.22 m) to the left or right of the door
center. See Installation Steps 1 and 11.
• If your door is more than 7 feet (2.13 m) high, see rail
extension kits listed on Accessories page.
SECTIONAL DOOR INSTALLATION
4
Page 5
Planning (Continued)
ONE-PIECE DOOR INSTALLATIONS
• Generally, a one-piece door does not require
reinforcement. If your door is lightweight, refer to the
information relating to sectional doors in Installation
Step 11.
• Depending on your door’s construction, you may need
additional mounting hardware for the door bracket
(Step 11).
ONE-PIECE DOOR WITHOUT TRACK
FINISHED CEILING
Support bracket
& fastening
hardware is required.
See page 16.
Header Wall
Rail
Slack in chain tension
is normal when garage
door is closed.
Wall-mounted
Door Control
Access
Door
Without a properly working safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
• The gap between the bottom of the garage door and the floor
MUST NOT exceed 1/4" (6 mm). Otherwise, the safety
reversal system may not work properly.
• The floor or the garage door MUST be repaired to eliminate
the gap.
Motor Unit
CLOSED POSITION
Trolley Stop Bolt
Cable
Trolley
Gap between floor
Safety Reversing Sensor
and bottom of door must not exceed 1/4" (6 mm).
ONE-PIECE DOOR WITH TRACK
Gap between floor
Safety
Reversing Sensor
and bottom of door
must not exceed 1/4" (6 mm).
Safety Reversing
Sensor
Access
Door
Safety
Reversing
Sensor
Header
Wall
Header
Wall
CLOSED POSITION
Trolley Stop Bolt
Header
Bracket
Door
Bracket
Garage
Door
Header
Bracket
Door Bracket
Garage Door
Cable
Curved
Door Arm
Straight
Door
Arm
Straight
Door
Arm
Rail
Curved
Door
Arm
Chain
Rail
Emergency
Release
Rope &
Handle
Emergency
Release
Rope & Handle
5
Page 6
Carton Inventory
Your garage door opener is packaged in one carton which
contains the motor unit and all parts illustrated below.
Accessories will depend on the model purchased. If
anything is missing, carefully check the packing material.
Lighted Door Control Button
Trolley
SECURITY✚
Single-Button Remote Control
®
Motor Unit with a Light Lens
PARTS MAY BE STUCK IN THE FOAM. Hardware for
assembly and installation is shown on the next page. Save
the carton and packing material until installation and
adjustment is complete.
Idler Pulley
SECURITY✚Keyless Entry
Rail
Center/Back
Sections
®
Chain Spreader
Door Bracket
2-Conductor Bell Wire
White & White/Red
Rail
Front (header)
Section
Safety Sensor
Bracket (2)
Chain and Cable in
Dispensing Carton
"U" Bracket
Hanging Brackets
Curved Door
Arm Section
The Protector System
(2) Safety Reversing Sensors
(1 Sending Eye and 1 Receiving Eye)
with 2-Conductor White & White/Black
Bell Wire attached
®
Header Bracket
Straight Door
Arm Section
Safety Labels
and
Literature
6
Page 7
Hardware Inventory
Separate all hardware and group as shown below for the assembly and installation procedures.
ASSEMBLY HARDWARE
Lock Nut
1/4"-20 (2)
Bolt 1/4"-20x1-3/4 (2)
Carriage Bolt
1/4"-20x1/2" (2)
Trolley Threaded Shaft (1)
Wing Nut
1/4"-20 (2)
Lock Washer
3/8" (1)
INSTALLATION HARDWARE
Ring
Fastener (3)
Nut 5/16"-18 (8)
Nut
3/8" (1)
Master
Link (2)
Idler Bolt (1)
Handle
5/16"-9x1-5/8" (2)
Lag Screw
5/16"-18x1-7/8" (2)
Self-Threading Screw
1/4"-14x5/8" (2)
Clevis Pin
5/16"x1-1/2" (1)
Hex Bolt
5/16"-18x7/8" (4)
Screw
6ABx1-1/4" (2)
Drywall Anchors (2)
Clevis Pin
5/16"x1" (1)
7
Lock Washer 5/16" (7) Lag Screw
Clevis Pin
5/16"x1-1/4" (1)
Insulated
Staples (30)
Screw 6-32x1" (2)
Spacer (2)
Rope
Page 8
ASSEMBLY STEP 1
Front Rail
(TO DOOR)
Window
Cut-Out
Screwdriver
Idler
Pulley
Hole
Ta bs
Back Rails
(TO MOTOR UNIT)
Trolley
Tapered
End
Tapered
End
Inner Trolley
Wear Pads
Outer Trolley
Tapered
End
Tapered
End
Assemble the Rail & Install the Trolley
To avoid installation difficulties, do not run the garage
door opener until instructed to do so.
To prevent INJURY from pinching, keep hands and fingers
away from the joints while assembling the rail.
The front rail has a cut out “window” at the door end
(see illustration). The hole above this window is larger on the top of the rail than on the bottom. A smaller hole
3-1/2" (8.9 cm) away is close to the rail edge. Rotate the
back rail so it has a similar hole close to the opposite
edge, about 4-3/4" (12 cm) from the far end.
1. Remove the straight door arm and hanging bracket
packaged inside the front rail and set aside for
Installation Step 5 and 12. NOTE: To prevent INJURY
while unpacking the rail carefully remove the straight
door arm stored within the rail section.
2. Align the rail sections on a flat surface as shown and
slide the tapered ends into the larger ones. Tabs along
the side will lock into place.
3. Place the motor unit on packing material to protect the
cover, and rest the back end of the rail on top. For
convenience, put a support under the front end of
the rail.
4. As a temporary trolley stop, insert a screwdriver into
the hole 10" (25 cm) away from the front of the rail,
as shown.
5. Check to be sure there are 4 plastic wear pads inside
the inner trolley. If they became loose during shipping,
check all packing material. Snap them back into position
as shown.
6. Slide the trolley assembly along the rail from the back
end to the screwdriver.
KEEP LARGER
HOLE ON TOP
FRONT RAIL
(TOP)
8
Page 9
ASSEMBLY STEP 2
Motor Unit
Sprocket
"U" Bracket
Hex Screws
8-32x7/16"
Chain
Spreader
Lock Nut
SLIDE RAIL TO STOPS
ON TOP AND SIDES
OF BRACKET
Cover
Protection
Bolt Hole
Bolt
Bolts
Lock
Washer
3/8"
Nut 3/8"
Cable Link
Idler
Bolt
Chain and
Cable
Pulley
Rail
Bolt
Nut
Washer
Trolley
Idler
Pulley
Idler
Pulley
Grease
Inside Pulley
Screwdriver
Trolley
Stop Hole
Bolt
Lock
Nut
Fasten the Rail to the Motor Unit
• Insert a 1/4"-20x1-3/4 bolt into the cover protection bolt
hole on the back end of the rail as shown. Tighten
securely with a 1/4"-20 lock nut. Do NOT overtighten.
• Remove the two bolts from the top of the motor unit.
• Place the “U” bracket, flat side down onto the motor unit
and align the bracket hole with the bolt holes. Fasten
with the previously removed bolts.
• Align the rail assembly with the top of the motor unit.
Slide the rail end onto the “U” bracket, all the way to the
stops that protrude on the top and sides of the bracket.
• Attach spreader to the motor unit with two screws.
HARDWARE SHOWN ACTUAL SIZE
Lock Nut
Bolt 1/4"-20x1-3/4"
1/4"-20
To avoid SERIOUS damage to garage door opener, use ONLY
those bolts/fasteners mounted in the top of the opener.
ASSEMBLY STEP 3
Install the Idler Pulley
• Lay the chain/cable beside the rail, as shown. Grasp the
end of the cable and pass approximately 12" (30 cm) of
cable through the window. Allow it to hang until
Assembly Step 5.
• Remove the tape from the idler pulley. The inside center
should be pre-greased. If dry, regrease to ensure proper
operation.
• Place the idler pulley into the window as shown.
• Insert the idler bolt from the top through the rail and
pulley. Tighten with a 3/8" lock washer and nut
underneath the rail until the lock washer is compressed.
• Rotate the pulley to be sure it spins freely.
• Insert a 1/4"-20x1-3/4 bolt into the trolley stop hole in
the front of the rail as shown. Tighten securely with a
1/4"-20 lock nut.
Idler Bolt
HARDWARE SHOWN ACTUAL SIZE
Bolt 1/4"-20x1-3/4"
Lock Nut 1/4"-20
Nut 3/8"
Lock Washer 3/8"
9
Page 10
"U" Bracket
Motor Unit
Sprocket
Chain
Spreader
Bolt
KG
KG
ASSEMBLY STEP 4
Round
Hole
Trolley
Threaded
Shaft
Install the Chain/Cable
1. Pull the cable around the idler pulley and toward the
trolley.
2. Connect the cable to the retaining slot on the trolley, as
shown (Figure 1):
• From below, push pins of master link bar up through
cable link and trolley slot.
• Push master link cap over pins and past pin notches.
• Slide clip-on spring over cap and onto pin notches
until both pins are securely locked in place.
3. With the trolley against the screwdriver, dispense the
remainder of the cable/chain along the rail toward the
motor unit into the slot on the chain spreader, around
the sprocket onto the chain spreader and continuing to
the trolley assembly. The sprocket teeth must engage
the chain (Figure 2).
4. Check to make sure the chain is not twisted, then
connect it to the threaded shaft with the remaining
master link.
5. Thread the inner nut and lock washer onto the trolley
threaded shaft (Figure 3).
6. Insert the trolley threaded shaft through the hole in the
trolley. Be sure the chain is not twisted (Figure 4).
7. Loosely thread the outer nut onto the trolley
threaded shaft.
8. Remove the screwdriver.
Figure 2
To avoid possible SERIOUS INJURY to fingers from moving
garage door opener:
• ALWAYS keep hand clear of sprocket while operating
opener.
• Securely attach chain spreader BEFORE operating.
Dispensing Carton
Leave Chain and Cable
Inside Dispensing
Carton to Prevent Kinking.
Keep Chain and Cable
Taut When Dispensing
Figure 1
Idler
Pulley
Master Link
Clip-On Spring
Cable
Link
Cable
Master
Link Cap
Slotted
Hole
Master
Link Bar
Master Link
Clip-On Spring
Trolley
Threaded
Shaft
Round
Hole
Master
Link Cap
Pin
Notch
Master
Link Bar
Figure 4
Figure 3
10
Lock
Washer
5/16"
Inner Nut
5/16"
Trolley
Threaded
Shaft
Page 11
ASSEMBLY STEP 5
WARNING
WARNING
WARNINGWARNING
Tighten the Chain
• Spin the inner nut and lock washer down the trolley
threaded shaft, away from the trolley.
• To tighten the chain, turn outer nut in the direction
shown (Figure 1).
• When the chain is approximately 1/4" (6 mm) above the
base of the rail at its midpoint, re-tighten the inner nut to
secure the adjustment.
Sprocket noise can result if chain is too loose.
When installation is complete, you may notice some chain
droop with the door closed. This is normal. If the chain
returns to the position shown in Figure 2 when the door is
open, do not re-adjust the chain.
NOTE: During future maintenance, ALWAYS pull the
emergency release handle to disconnect trolley before
adjusting chain.
NOTE: You may notice loosening of chain after Adjustment
Step 3 (Test the Safety Reversal System). Check for
proper tension and readjust chain if necessary. Then
repeat Adjustment Step 3.
You have now finished assembling your garage door
opener. Please read the following warnings before
proceeding to the installation section.
Figure 1
Figure 2
To Tighten Outer Nut
Chain
Base of Rail
Lock
Outer
Washer
Nut
To Tighten
Inner Nut
1/4" (6 mm)
Mid length of Rail
Trolley
Threaded
Shaft
Inner Nut
INSTALLATION
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND
INSTRUCTIONS.
2. Install garage door opener ONLY on properly balanced and
lubricated garage door. An improperly balanced door may
not reverse when required and could result in SEVERE
INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other
hardware MUST be made by a trained door systems
technician BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing opener to avoid
entanglement.
5. Install garage door opener 7 feet (2.13 m) or more above
floor.
6. Mount emergency release handle 6 feet (1.83 m) above
floor.
7. NEVER connect garage door opener to power source until
instructed to do so.
8. NEVER wear watches, rings or loose clothing while
installing or servicing opener. They could be caught in
garage door or opener mechanisms.
9. Install wall-mounted garage door control:
• within sight of the garage door.
• out of reach of children at minimum height of 5 feet
(1.5 m).
• away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to garage
door control.
11. Place manual release/safety reverse test label in plain view
on inside of garage door.
12. Upon completion of installation, test safety reversal
system. Door MUST reverse on contact with a
1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on
the floor.
11
Page 12
INSTALLATION STEP 1
Header Wall
Sectional door with curved track
Highest Point
of Travel
Door
2" (5 cm)
One-piece door with horizontal track
Door
Track
Header Wall
Highest Point
of Travel
2" (5 cm)
Track
Door
Jamb
Hardware
One-piece door without track:
jamb hardware
8" (20 cm)
Highest
Point
of Travel
Door
Pivot
8" (20 cm)
One-piece door without track:
pivot hardware
Highest
Point
of Travel
Header Wall
Header Wall
Determine the Header Bracket
Location
To prevent possible SERIOUS INJURY or DEATH:
• Header bracket MUST be RIGIDLY fastened to structural
support on header wall or ceiling, otherwise garage door
might not reverse when required. DO NOT install header
bracket over drywall.
• Concrete anchors MUST be used if mounting header bracket
or 2x4 into masonry.
• NEVER try to loosen, move or adjust garage door, springs,
cables, pulleys, brackets, or their hardware, ALL of which
are under EXTREME tension.
• ALWAYS call a trained door systems technician if garage
door binds, sticks, or is out of balance. An unbalanced
garage door might not reverse when required.
Installation procedures vary according to garage door
types. Follow the instructions which apply to your door.
1. Close the door and mark the inside vertical centerline of
the garage door.
2. Extend the line onto the header wall above the door.
You can fasten the header bracket within 4 feet
(1.22 m) of the left or right of the door center only if
a torsion spring or center bearing plate is in the
way; or you can attach it to the ceiling (see page 13)
when clearance is minimal. (It may be mounted on
the wall upside down if necessary, to gain
approximately 1/2" (1 cm).
If you need to install the header bracket on a 2x4
(on wall or ceiling), use lag screws (not provided)
to securely fasten the 2x4 to structural supports as
shown here and on page 13.
3. Open your door to the highest point of travel as shown.
Draw an inter secting horizontal line on the header wall
above the high point:
• 2" (5 cm) above the high point for sectional door and
one-piece door with track.
• 8" (20 cm) above the high point for one-piece door
without track.
This height will provide travel clearance for the top edge
of the door.
NOTE: If the total number of inches exceeds the height
available in your garage, use the maximum height
possible, or refer to page 13 for ceiling installation.
Header Wall
Unfinished
Ceiling
Vertical Centerline
of Garage Door
Level
(optional)
2x4
2x4
OPTIONAL
CEILING
MOUNT
FOR
HEADER
BRACKET
Structural
Supports
12
Page 13
Lag Screws
5/16"x9x1-5/8"
– Finished Ceiling –
Door
Spring
Header Wall
UP
Ceiling Mounting Holes
6" (15 cm) Maximum
Header
Bracket
Vertical
Centerline
of Garage Door
Garage Door
Vertical Centerline
of Garage Door
INSTALLATION STEP 2
UP
Wall Mount
Optional
Mounting Holes
Lag Screws
5/16"x9x1-5/8"
Highest Point of
Garage Door Travel
Vertical
Centerline
of Garage Door
Header
Wall
Garage
Door
Door Spring
2x4
Structural
Support
Vertical
Centerline
of Garage Door
Header
Bracket
Horizontal
Line
Install the Header Bracket
You can attach the header bracket either to the wall above
the garage door, or to the ceiling. Follow the instructions
which will work best for your particular requirements. Do
not install the header bracket over drywall. If installing
into masonry, use concrete anchors (not provided).
WALL HEADER BRACKET INSTALLATION
• Center the bracket on the vertical centerline with the
bottom edge of the bracket on the horizontal line as
shown (with the arrow pointing toward the ceiling).
• Mark the vertical set of bracket holes. Drill 3/16" pilot
holes and fasten the bracket securely to a structural
support with the hardware provided.
HARDWARE SHOWN ACTUAL SIZE
Lag Screw
5/16"-9x1-5/8"
CEILING HEADER BRACKET INSTALLATION
• Extend the vertical centerline onto the ceiling as shown.
• Center the bracket on the vertical mark, no more than
6" (15 cm) from the wall. Make sure the arrow is
pointing away from the wall. The bracket can be
mounted flush against the ceiling when clearance
is minimal.
• Mark the side holes. Drill 3/16" pilot holes and fasten
bracket securely to a structural support with the
hardware provided.
13
Page 14
Opener Carton or
Temporary
Support
Garage
Door
OPTION WITH
SOME EXISTING
INSTALLATIONS
Header Bracket
Idler Pulley
Header Wall
Header
Bracket
Mounting
Hole
Existing
Header Bracket
Spacer
Mounting
Hole
Existing
Clevis Pin
Clevis Pin 5/16"x1-1/2"
Ring Fastener
INSTALLATION STEP 3
Attach the Rail to the Header Bracket
NOTE: (Optional) With some existing installations, you
may re-use the old header bracket with the two plastic
spacers included in the hardware bag. Place the spacers
inside the bracket on each side of the rail, as illustrated.
• Position the opener on the garage floor below the
header bracket. Use packing material as a protective
base. NOTE: If the door spring is in the way you’ll need
help. Have someone hold the opener securely on a
temporary support to allow the rail to clear the spring.
• Position the rail bracket against the header bracket.
• Align the bracket holes and join with a clevis pin
as shown.
• Insert a ring fastener to secure.
HARDWARE SHOWN ACTUAL SIZE
14
Page 15
INSTALLATION STEP 4
Header
Bracket
Top of Door
2x4 is used to determine
the correct mounting height
from ceiling.
Rail
2x4 is used to determine
the correct mounting height
from ceiling.
Door
Position the Opener
Follow instructions which apply to your door type as
illustrated.
SECTIONAL DOOR OR ONE-PIECE DOOR WITH
TRACK
A 2x4 laid flat is convenient for setting an ideal
door-to-rail distance.
• Remove foam packaging.
• Raise the opener onto a stepladder. You will need help
at this point if the ladder is not tall enough.
• Open the door all the way and place a 2x4 laid flat on
the top section beneath the rail.
• If the top section or panel hits the trolley when you raise
the door, pull down on the trolley release arm
to disconnect inner and outer sections. Slide the outer
trolley toward the motor unit. The trolley can remain
disconnected until Installation Step 12 is completed.
To prevent damage to garage door, rest garage door opener
rail on 2x4 placed on top section of door.
Trolley
Release Arm
ENGAGED
RELEASED
ONE-PIECE DOOR WITHOUT TRACK
A 2x4 on its side is convenient for setting an ideal
door-to-rail distance.
• Remove foam packaging.
• Raise the opener onto a stepladder. You will need help
at this point if the ladder is not tall enough.
• Open the door all the way and place a 2x4 on its side
on the top section of the door beneath the rail.
• The top of the door should be level with the top of the
motor unit. Do not position the opener more than 4"
(10 cm) above this point.
15
Page 16
INSTALLATION STEP 5
Hang the Opener
Three representative installations are shown. Yours may
be different. Hanging brackets should be angled (Figure 1)
to provide rigid support. On finished ceilings (Figure 2 and
Figure 3), attach a sturdy metal bracket to structural
supports before installing the opener. This bracket and
fastening hardware are not provided.
1. Measure the distance from each side of the motor unit
to the structural support.
2. Cut both pieces of the hanging bracket to required
lengths.
3. Drill 3/16" pilot holes in the structural supports.
4. Attach one end of each bracket to a support with
5/16"-18x1-7/8" lag screws.
5. Fasten the opener to the hanging brackets with
5/16"-18x7/8" hex bolts, lock washers and nuts.
6. Check to make sure the rail is centered over the door
(or in line with the header bracket if the bracket is not
centered above the door).
7. Remove the 2x4. Operate the door manually. If the door
hits the rail, raise the header bracket.
NOTE: DO NOT connect power to opener at this time.
To avoid possible SERIOUS INJURY from a falling garage door
opener, fasten it SECURELY to structural supports of the
garage. Concrete anchors MUST be used if installing any
brackets into masonry.
To release or insert wire,
push in tab with screwdriver tip
Door Control
Connections
7/16"
Strip wire 7/16"
Red
Grey
White
Install the Door Control
Locate door control within sight of door at a minimum
height of 5 feet (1.5 m) where small children cannot reach,
and away from moving parts of door and door hardware.
1. Strip 7/16" of insulation from one end of bell wire and
connect to the two screw terminals on back of door
control by color: white wire to 2 and white/red wire to
the 1.
2. Fasten the Lighted Door Control Button securely with
6ABx1-1/2" screws. If installing into drywall, drill 5/32"
holes and use the anchors provided.
3. Run bell wire up wall and across ceiling to motor unit.
Use insulated staples to secure wire in several places.
Do not pierce wire with a staple, creating a short or
open circuit.
4. Strip 7/16" of insulation from end of bell wire. Connect
bell wire to the quick-connect terminals as follows: white
to white and white/red to red.
NOTE: When connecting multiple door controls to the
opener, twist same color wires together. Insert wires into
quick-connect holes: white to white and red/white to red.
5. Use tacks or staples to permanently attach entrapment
warning label to wall near door control, and manual
release/safety reverse test label in a prominent location
on inside of garage door.
NOTE: DO NOT connect the power and operate the
opener at this time. The trolley will travel to the full open
position but will not return to the close position until the
sensor beam is connected and properly aligned.
To prevent possible SERIOUS INJURY or DEATH from
electrocution:
• Be sure power is not connected BEFORE installing door
control.
• Connect ONLY to 24 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a closing
garage door:
• Install door control within sight of garage door, out of reach
of children at a minimum height of 5 feet (1.5 m), and away
from all moving parts of door.
• NEVER permit children to operate or play with door control
push buttons or remote control transmitters.
• Activate door ONLY when it can be seen clearly, is properly
adjusted, and there are no obstructions to door travel.
• ALWAYS keep garage door in sight until completely closed.
NEVER permit anyone to cross path of closing garage door.
HARDWARE SHOWN ACTUAL SIZE
Screw 6ABx1-1/2"
Lighted Door Control Button
Drywall Anchors
Insulated
Staples
WHT
-2
RED
-1
Bell Wire
Lighted Door
Control Button
Terminal Screws
Lighted
Door Control Button
Bell Wire
17
Back Panel
Quick-Connect Terminals
9
1
9
1
7
3
7
3
5
5
KG
KG
Antenna
Page 18
INSTALLATION STEP 7
Install the Light
• Press the release tabs on both sides of lens. Gently
rotate lens back and downward until the lens hinge is in
the fully open position. Do not remove the lens.
• Install up to a 100 watt maximum light bulb in the
socket. Light bulb size should be A19, standard neck
only. The light will turn ON and remain lit for
approximately 4-1/2 minutes when power is connected.
Then the light will turn OFF.
• Reverse the procedure to close the lens.
• If the bulb burns out prematurely due to vibration,
replace with a Garage Door Opener bulb.
• Use A19, standard neck garage door opener bulbs for
replacement.
NOTE: Use only a standard light bulb. The use of a short
neck or speciality light bulb may overheat the endpanel or
light socket.
To prevent possible OVERHEATING of the endpanel or light
socket,
• DO NOT use short neck or specialty light bulbs.
• DO NOT use halogen bulbs. Use ONLY incandescent.
To prevent damage to the opener:
• DO NOT use bulbs larger than 100W.
• ONLY use A19 size bulbs.
100 Watt (Max)
Standard Light Bulb
Release Tab
Lens Hinge
INSTALLATION STEP 8
Attach the Emergency Release Rope
and Handle
• Thread one end of the rope through the hole in the top
of the red handle so “NOTICE” reads right side up as
shown. Secure with an overhand knot at least 1"
(2.5 cm) from the end of the rope to prevent slipping.
• Thread the other end of the rope through the hole in the
release arm of the outer trolley.
• Adjust rope length so the handle is 6 feet (1.83 m)
above the floor. Ensure that the rope and handle clear
the tops of all vehicles to avoid entanglement. Secure
with an overhand knot.
NOTE: If it is necessary to cut the rope, heat seal the cut
end with a match or lighter to prevent unraveling.
To prevent possible SERIOUS INJURY or DEATH from a falling
garage door:
• If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or broken
springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If rope knot
becomes untied, you could fall.
Trolley
Trolley
Release arm
Emergency
Release Handle
NOTICE
Overhand
Knot
18
Page 19
INSTALLATION STEP 9
RIGHT
WRONG
Ground Tab
Green
Ground Screw
Ground Wire
Black Wire
PERMANENT WIRING
CONNECTION
White Wire
Black
Wire
Electrical Requirements
To avoid installation difficulties, do not run the opener
at this time.
To reduce the risk of electric shock, your garage door
opener has a grounding type plug with a third grounding
pin. This plug will only fit into a grounding type outlet. If
the plug doesn't fit into the outlet you have, contact a
qualified electrician to install the proper outlet.
If permanent wiring is required by your local code,
refer to the following procedure.
To make a permanent connection through the 7/8" hole in
the top of the motor unit:
• Remove the motor unit cover screws and set the cover
aside.
• Remove the attached 3-prong cord.
• Connect the black (line) wire to the screw on the brass
terminal; the white (neutral) wire to the screw on the
silver terminal; and the ground wire to the green ground
screw. The opener must be grounded.
• Reinstall the cover.
To avoid installation difficulties, do not run the opener
at this time.
To prevent possible SERIOUS INJURY or DEATH from
electrocution or fire:
• Be sure power is NOT connected to the opener, and
disconnect power to circuit BEFORE removing cover to
establish permanent wiring connection.
• Garage door installation and wiring MUST be in compliance
with all local electrical and building codes.
• NEVER use an extension cord, 2-wire adapter, or change
plug in any way to make it fit outlet. Be sure the opener is
grounded.
19
Page 20
INSTALLATION STEP 10
Install The Protector System
The safety reversing sensor must be connected and
aligned correctly before the garage door opener will
move in the down direction.
IMPORTANT INFORMATION ABOUT THE SAFETY
REVERSING SENSOR
When properly connected and aligned, the sensor will
detect an obstacle in the path of its electronic beam. The
sending eye (with an amber indicator light) transmits an
invisible light beam to the receiving eye (with a green
indicator light). If an obstruction breaks the light beam
while the door is closing, the door will stop and reverse to
full open position, and the opener lights will flash 10 times.
The units must be installed inside the garage so that the
sending and receiving eyes face each other across the
door, no more than 6" (15 cm) above the floor. Either can
be installed on the left or right of the door as long as the
sun never shines directly into the receiving eye lens.
The mounting brackets are designed to clip onto the track
of sectional garage doors without additional hardware.
®
Be sure power is NOT connected to the garage door opener
BEFORE installing the safety reversing sensor.
To prevent SERIOUS INJURY or DEATH from a closing garage
door:
• Correctly connect and align the safety reversing sensor. This
required safety device MUST NOT be disabled.
• Install the safety reversing sensor so beam is NO HIGHER
than 6" (15 cm) above garage floor.
If it is necessary to mount the units on the wall, the
brackets must be securely fastened to a solid surface such
as the wall framing. Extension brackets (see accessories)
are available if needed. If installing in masonry
construction, add a piece of wood at each location to
avoid drilling extra holes in masonry if repositioning is
necessary.
The invisible light beam path must be unobstructed. No
part of the garage door (or door tracks, springs, hinges,
rollers or other hardware) may interrupt the beam while
the door is closing.
INSTALLING THE BRACKETS
Be sure power to the opener is disconnected. Install
and align the brackets so the sensors will face each other
across the garage door, with the beam no higher than
6" (15 cm) above the floor. They may be installed in one of
three ways, as follows.
Garage door track installation (preferred):
• Slip the curved arms over the rounded edge of each
door track, with the curved arms facing the door. Snap
into place against the side of the track. It should lie
flush, with the lip hugging the back edge of the track, as
shown in Figure 1.
If your door track will not support the bracket securely, wall
installation is recommended.
Wall installation (Figure 2 & 3):
• Place the bracket against the wall with curved arms
facing the door. Be sure there is enough clearance for
the sensor beam to be unobstructed.
• If additional depth is needed, an extension bracket
(See Accessories) or wood blocks can be used.
• Use bracket mounting holes as a template to locate and
drill (2) 3/16" diameter pilot holes on the wall at each
side of the door, no higher than 6" (15 cm) above the
floor.
• Attach brackets to wall with lag screws (Not provided).
• If using extension brackets or wood blocks, adjust right
and left assemblies to the same distance out from the
mounting surface. Make sure all door hardware
obstructions are cleared.
Floor installation (Figure 4):
• Use wood blocks or extension brackets (See
Accessories) to elevate sensor brackets so the lenses
will be no higher than 6" (15 cm) above the floor.
• Carefully measure and place right and left assemblies at
the same distance out from the wall. Be sure all door
hardware obstructions are cleared.
• Fasten to the floor with concrete anchors as shown.
Figure 1
Figure 2
Figure 3
DOOR TRACK MOUNT (RIGHT SIDE)
Door
Track
Lip
Sensor
Bracket
WALL MOUNT (RIGHT SIDE)
Inside
Garage
Wall
WALL MOUNT (RIGHT SIDE)
Inside
Garage
Wall
Fasten Wood Block to Wall with
Lag Screws (Not Provided)
Extension
Bracket
(See Accessories)
(Provided with
Extension Bracket)
Lens
Indicator
Light
Lens
Indicator
Light
Sensor
Bracket
Lag Screws
(Not Provided)
HARDWARE SHOWN ACTUAL SIZE
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
Staples
21
(Provided with
Extension
Bracket)
Figure 4
Lens
FLOOR MOUNT (RIGHT SIDE)
Inside
Garage
Wall
Lens
Sensor
Bracket
Indicator
Light
Attach with
Concrete Anchors
(Not Provided)
Indicator
Light
Sensor
Bracket
Page 22
Carriage Bolt
1/4"-20x1/2"
Lens
Wing Nut
1/4"-20
REVERSING SENSORS
Invisible Light Beam
Protection Area
Safety Reversing Sensor
Connect Wire to
Quick-Connect Terminals
Bell Wire
Bell Wire
Finished
Ceiling
Quick-Connect Terminals
3. To insert or release
wire, push in tab with
screwdriver tip
1. Strip wire 7/16"
(11 mm)
2. Twist like colored
wires together
7/16" (11 mm)
Red
Grey
White
Safety Reversing
Sensor
• Slide a 1/4"-20x1/2" carriage bolt head into the slot on
each sensor. Use wing nuts to fasten sensors to
brackets, with lenses pointing toward each other across
the door. Be sure the lens is not obstructed by a bracket
extension (Figure 5).
• Finger tighten the wing nuts.
• Run the wires from both sensors to the opener. Use
insulated staples to secure wire to wall and ceiling.
• Strip 7/16" (11 mm) of insulation from each set of wires.
Separate white and white/black wires sufficiently to
connect to the opener quick-connect terminals. Twist
like colored wires together. Insert wires into quickconnect holes: white to white and white/black to grey
(Figure 6).
ALIGNING THE SAFETY REVERSING SENSORS
• Plug in the opener. The indicator lights in both the
sending and receiving eyes will glowsteadily if wiring
connections and alignment are correct.
The sending eye amber indicator light will glow regardless
of alignment or obstruction. If the green indicator light in
the receiving eye is off, dim, or flickering (and the invisible
light beam path is not obstructed), alignment is required.
• Loosen the sending eye wing nut and readjust, aiming
directly at the receiving eye. Lock in place.
• Loosen the receiving eye wing nut and adjust sensor
until it receives the sender’s beam. When the green
indicator light glows steadily, tighten the wing nut.
Figure 5MOUNTING AND WIRING THE SAFETY
TROUBLESHOOTING THE SAFETY REVERSING
SENSORS
1. If the sending eye indicator light does not glow steadily
after installation, check for:
• Electric power to the opener.
• A short in the white or white/black wires. These can
occur at staples, or at opener connections.
• Incorrect wiring between sensors and opener.
• A broken wire.
2. If the sending eye indicator light glows steadily but the
receivingeye indicator light doesn't:
• Check alignment.
• Check for an open wire to the receiving eye.
3. If the receiving eye indicator light is dim, realign either
sensor.
NOTE: When the invisible beam path is obstructed or
misaligned while the door is closing, the door will reverse.
If the door is already open, it will not close. The opener
lights will blink 10 times. See page 20.
Figure 6
22
Page 23
INSTALLATION STEP 11
Vertical
Centerline
of Garage
Door
Door
Bracket
Location
Header
Bracket
HORIZONTAL AND VERTICAL
REINFORCEMENT IS NEEDED
FOR LIGHTWEIGHT GARAGE
DOORS (FIBERGLASS,
ALUMINUM, STEEL, DOORS
WITH GLASS PANEL, ETC.).
(NOT PROVIDED)
Door
Bracket
Vertical
Centerline
of Garage Door
UP
Vertical
Reinforcement
Self-Threading
Screw
1/4"-14x5/8"
Self-Threading
Screw
1/4"-14x5/8"
Door
Bracket
Nut
5/16"-18
Bolt
5/16"-18x2"
Lock Washer
5/16"
UP
Vertical
Reinforcement
(Not Provided)
Vertical
Centerline
of Garage Door
UP
Self-Threading
Screw
1/4"-14x5/8"
Vertical
Centerline
of Garage Door
UP
Inside Edge
of Door or
Reinforcement Board
Bolt
5/16"x2"
(Not Provided)
Vertical
Centerline
of Garage
Door
Fasten the Door Bracket
Follow instructions which apply to your door type
as illustrated below or on the following page.
A horizontal reinforcement brace should be long
enough to be secured to two or three vertical
supports. A vertical reinforcement brace should cover
the height of the top panel.
Figure 1 shows one piece of angle iron as the horizontal
brace. For the vertical brace, 2 pieces of angle iron are
used to create a U-shaped support. The best solution is to
check with your garage door manufacturer for an opener
installation door reinforcement kit.
NOTE: Many door reinforcement kits provide for direct
attachment of the clevis pin and door arm. In this case you
will not need the door bracket; proceed to Step 12.
SECTIONAL DOORS
1. Center the door bracket on the previously marked
vertical centerline used for the header bracket
installation. Note correct UP placement, as stamped
inside the bracket.
2. Position the top edge of the bracket 2"-4" (5-10 cm)
below the top edge of the door, OR directly below any
structural support across the top of the door.
3. Mark, drill holes and install as follows, depending on
your door’s construction:
Metal or light weight doors using a vertical angle iron
brace between the door panel support and the door
bracket:
• Drill 3/16" fastening holes. Secure the door bracket
using the two 1/4"-14x5/8" self-threading screws.
(Figure 2A)
• Alternately, use two 5/16" bolts, lock washers and nuts
(not provided). (Figure 2B)
Metal, insulated or light weight factory reinforced
doors:
• Drill 3/16" fastening holes. Secure the door bracket
using the self-threading screws (Figure 3).
Wood Doors:
• Use top and bottom or side to side door bracket holes.
Drill 5/16" holes through the door and secure bracket
with 5/16"x2" carriage bolts, lock washers and nuts
(not provided). (Figure 4)
NOTE: The 1/4"-14x5/8" self-threading screws are not
intended for use on wood doors.
Fiberglass, aluminum or lightweight steel garage doors WILL
REQUIRE reinforcement BEFORE installation of door bracket.
Contact your door manufacturer for reinforcement kit.
Figure 1
Figure 2B
Figure 2A
HARDWARE
SHOWN
ACTUAL SIZE
Figure 4
Figure 3
23
Page 24
Header Wall
Vertical
Centerline of
Garage Door
Finished Ceiling
Optional
Placement
of Door
Bracket
Header
Bracket
Door
Bracket
2x4 Support
For a door with no exposed framing,
or for the optional installation, use
lag screws 5/16"x1-1/2" (Not Provided)
to fasten door bracket.
METAL DOOR
Top of Door
(Inside
Garage)
Door
Bracket
Optional
Placement
Top Edge
of Door
Self-Threading
Screw
1/4"-14x5/8"
Door
Bracket
Top of Door
(Inside
Garage)
Carriage Bolt
5/16"x2"
(Not Provided)
Optional
Placement
Lock
Washer
5/16"
Nut
5/16"-18
Top Edge
of Door
WOOD DOOR
HORIZONTAL AND VERTICAL
REINFORCEMENT IS NEEDED
FOR LIGHTWEIGHT GARAGE
DOORS (FIBERGLASS,
ALUMINUM, STEEL, DOORS
WITH GLASS PANEL, ETC.).
(NOT PROVIDED)
ONE-PIECE DOORS
Self-Threading Screw
1/4"-14x5/8"
Please read and comply with the warnings and
reinforcement instructions on the previous page. They
apply to one-piece doors also.
• Center the door bracket on the top of the door, in line
with the header bracket as shown. Mark either the left
and right, or the top and bottom holes.
• Metal Doors: Drill 3/16" pilot holes and fasten the
bracket with the 1/4"-14x5/8" self-threading screws
provided.
• Wood Doors: Drill 5/16" holes and use 5/16"x2"
carriage bolts, lock washers and nuts (not provided) or
5/16"x1-1/2" lag screws (not provided) depending on
your installation needs.
NOTE: The door bracket may be installed on the top edge
of the door if required for your installation. (Refer to the
dotted line optional placement drawing.)
HARDWARE SHOWN
ACTUAL SIZE
24
Page 25
INSTALLATION STEP 12
Trolley
Stop Bolt
8" (20 cm) min.
8" (20 cm) min.
Trolley
Stop Bolt
Trolley
Stop Bolt
Ring
Fastener
Door
Bracket
Straight
Door Arm
Curved Door Arm
Inner
Trolley
Outer
Trolley
Lock
Washers
5/16"
Nuts
5/16"-18
Door Bracket
Bolts
5/16"-18x7/8"
Cut this end
Emergency
Release
Handle
Lock
Washers
5/16"
Nuts
5/16"-18
Bolts
5/16"-18x7/8"
Clevis Pin
5/16"x1"
Clevis Pin
5/16"x1-1/4"
Pulley
Pulley
Pulley
8" (20 cm) min.
Connect Door Arm to Trolley
Follow instructions which apply to your door type as
illustrated below and on the following page.
SECTIONAL DOORS ONLY
• Make sure garage door is fully closed. Pull the
emergency release handle to disconnect the outer trolley
from the inner trolley. Slide the outer trolley back (away
from the pulley) about 8" (20 cm) as shown in Figures 1,
2 and 3.
• Figure 1:
– Fasten straight door arm section to outer trolley with
the 5/16"x1" clevis pin. Secure the connection with a
ring fastener.
– Fasten curved section to the door bracket in the same
way, using the 5/16"x1-1/4" clevis pin.
• Figure 2:
– Bring arm sections together. Find two pairs of holes
that line up and join sections. Select holes as far apart
as possible to increase door arm rigidity.
• Figure 3, Hole alignment alternative:
– If holes in curved arm are above holes in straight arm,
disconnect straight arm. Cut about 6" (15 cm) from the
solid end. Reconnect to trolley with cut end down as
shown.
– Bring arm sections together.
– Find two pairs of holes that line up and join with bolts,
lock washers and nuts.
• Pull the emergency release handle toward the opener at
a 45° angle so that the trolley release arm is horizontal.
Proceed to Adjustment Step 1, page 27. Trolley will
re-engage automatically when opener is operated.
Figure 1
Figure 2
HARDWARE SHOWN ACTUAL SIZE
Nut 5/16"-18
Clevis Pin
5/16"x1" (Trolley)
Lock Washer 5/16"
Clevis Pin
5/16"x1-1/4" (Door Bracket)
Ring Fastener
Hex Bolt
5/16"-18x7/8"
Figure 3
25
Page 26
ALL ONE-PIECE DOORS
Nuts
5/16"-18
Lock
Washers
5/16"
Ring
Fastener
Straight
Arm
Bolts
5/16"-18x7/8"
Door
Bracket
Clevis Pin
5/16"x1-1/4"
Curved
Door Arm
Door Arm
Closed
Door
Outer Trolley
Emergency Release Handle
Open Door
Door with
Backward Slant
(Incorrect)
Correct Angle
Inner Trolley
Inner Trolley
Outer Trolley
1. Assemble the door arm, Figure 4:
• Fasten the straight and curved door arm sections
together to the longest possible length (with a 2 or 3
hole overlap).
• With the door closed, connect the straight door arm
section to the door bracket with the 5/16"x1-1/4"
clevis pin.
• Secure with a ring fastener.
2. Adjustment procedures, Figure 5:
• On one-piece doors, before connecting the door arm
to the trolley, the travel limits must be adjusted. Limit
adjust ment screws are located on the left side panel
as shown on page 27. Follow adjustment procedures
below.
• Open door adjustment: decrease UP travel limit
- Turn the UP limit adjustment screw counter-clockwise
4 turns.
- Press the Door Control push button. The trolley will
travel to the fully open position.
- Manually raise the door to the open position (parallel
to the floor), and lift the door arm to the trolley. The
arm should touch the trolley just in back of the door
arm connector hole. Refer to the fully open trolley/
door arm positions in the illustration. If the arm does
not extend far enough, adjust the limit further. One full
turn equals 2" (5 cm) of trolley travel.
• Closed door adjustment: decrease DOWN travel
limit
- Turn the DOWN limit adjustment screw clockwise
4 complete turns.
Figure 4
- Press the Door Control push button. The trolley will
travel to the fully closed position.
- Manually close the door and lift the door arm to the
trolley. The arm should touch the trolley just ahead of
the door arm connector hole. Refer to the fully closed
trolley/door arm positions in the illustration. If the arm
is behind the connector hole, adjust the limit further.
One full turn equals 2" (5 cm) of trolley travel.
3. Connect the door arm to the trolley:
• Close the door and join the curved arm to the
connector hole in the trolley with the remaining clevis
pin. It may be necessary to lift the door slightly to make
the connection.
• Secure with a ring fastener.
• Run the opener through a complete travel cycle. If the
door has a slight “backward” slant in full open position
as shown in the illustration, decrease the UP limit until
the door is parallel to the floor.
NOTE: When setting the up limit on the following page, the
door should not have a “backward” slant when fully open
as illustrated below. A slight backward slant will cause
unnecessary bucking and/or jerking operation as the door
is being opened or closed from the fully open position.
Figure 5
26
Page 27
ADJUSTMENT STEP 1
Adjust the UP and DOWN Travel Limits
Limit adjustment settings regulate the points at which the
door will stop when moving up or down.
To operate the opener, press the Door Control push bar.
Run the opener through a complete travel cycle.
• Does the door open and close completely?
• Does the door stay closed and not reverse
unintentionally when fully closed?
If your door passes both of these tests, no limit
adjustments are necessary unless the reversing test fails
(Adjustment Step 3, page 29).
Adjustment procedures are outlined below. Read the
procedures carefully before proceeding to Adjustment
Step 2. Use a screwdriver to make limit adjustments.
Run the opener through a complete travel cycle after
each adjustment.
NOTE: Repeated operation of the opener during
adjustment procedures may cause the motor to overheat
and shut off. Simply wait 15 minutes and try again.
NOTE: If anything interferes with the door’s upward
travel, it will stop. If anything interferes with the door’s
downward travel (including binding or unbalanced doors),
it will reverse.
Without a properly installed safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
• Incorrect adjustment of garage door travel limits will
interfere with proper operation of safety reversal system.
• If one control (force or travel limits) is adjusted, the other
control may also need adjustment.
• After ANY adjustments are made, the safety reversal system
MUST be tested. Door MUST reverse on contact with 1-1/2"
high (3.8 cm) object (or 2x4 laid flat) on floor.
To prevent damage to vehicles, be sure fully open door
provides adequate clearance.
Cover Protection Bolt
2-4"
(5 cm10 cm)
HOW AND WHEN TO ADJUST THE LIMITS
• If the door does not open completely but opens at
least five feet (1.5 m):
Increase up travel. Turn the UP limit adjustment screw
clockwise. One turn equals 2" (5 cm) of travel.
NOTE: To prevent the trolley from hitting the cover
protection bolt, keep a minimum distance of 2-4"
(5 cm - 10 cm) between the trolley and the bolt.
• If door does not open at least 5 feet (1.5 m):
Adjust the UP (open) force as explained in Adjustment
Step 2.
• If the door does not close completely:
Increase down travel. Turn the down limit adjustment
screw counterclockwise. One turn equals 2" (5 cm) of
travel.
If door still won't close completely and the trolley bumps
into the pulley bracket (page 4), try lengthening the door
arm (page 25) and decreasing the down limit.
• If the opener reverses in fully closed position:
Decrease down travel. Turn the down limit adjustment
screw clockwise. One turn equals 2" (5 cm) of travel.
Left Side Panel
ADJUSTMENT LABEL
Limit Adjustment Screws
• If the door reverses when closing and there is no
visible interference to travel cycle:
If the opener lights are flashing, the Safety Reversing
Sensors are either not installed, misaligned, or
obstructed. See Troubleshooting, page 22.
Test the door for binding: Pull the emergency release
handle. Manually open and close the door. If the door is
binding or unbalanced, call for a trained door systems
technician. If the door is balanced and not binding,
adjust the DOWN (close) force. See Adjustment Step 2.
27
Page 28
ADJUSTMENT STEP 2
Adjust the Force
Force adjustment controls are located on the back panel
of the motor unit. Force adjustment settings regulate the
amount of power required to open and close the door.
If the forces are set too light, door travel may be
interrupted by nuisance reversals in the down direction
and stops in the up direction. Weather conditions can
affect the door movement, so occasional adjustment may
be needed.
The maximum force adjustment range is about 3/4 of a
complete turn. Do not force controls beyond that
point. Turn force adjustment controls with a screwdriver.
NOTE: If anything interferes with the door’s upward
travel, it will stop. If anything interferes with the door’s
downward travel (including binding or unbalanced doors),
it will reverse.
HOW AND WHEN TO ADJUST THE FORCES
1. Test the DOWN (close) force
• Grasp the door bottom when the door is about halfway
through DOWN (close) travel. The door should
reverse. Reversal halfway through down travel does
not guarantee reversal on a 1-1/2" (3.8 cm) obstruction.
See Adjustment Step 3, page 29. If the door is hard
to hold or doesn't reverse, DECREASE the DOWN
(close) force by turning the control counterclockwise.
Make small adjustments until the door reverses
normally. After each adjustment, run the opener
through a complete cycle.
• If the door reverses during the down (close) cycle and the opener lights aren't flashing, INCREASE
DOWN (close) force by turning the control clockwise.
Make small adjustments until the door completes a
close cycle. After each adjustment, run the opener
through a complete travel cycle. Do not increase the
force beyond the minimum amount required to close
the door.
2. Test the UP (open) force
• Grasp the door bottom when the door is about halfway
through UP (open) travel. The door should stop. If the door is hard to hold or doesn't stop, DECREASE
UP (open) force by turning the control
counterclockwise. Make small adjustments until the
door stops easily and opens fully. After each
adjustment, run the opener through a complete
travel cycle.
• If the door doesn’t open at least 5 feet (1.5 m),
INCREASE UP (open) force by turning the control
clockwise. Make small adjustments until door opens
completely. Readjust the UP limit if necessary. After
each adjustment, run the opener through a complete
travel cycle.
Without a properly installed safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
• Too much force on garage door will interfere with proper
operation of safety reversal system.
• NEVER increase force beyond minimum amount required to
close garage door.
• NEVER use force adjustments to compensate for a binding
or sticking garage door.
• If one control (force or travel limits) is adjusted, the other
control may also need adjustment.
• After ANY adjustments are made, the safety reversal system
MUST be tested. Door MUST reverse on contact with 1-1/2"
high (3.8 cm) object (or 2x4 laid flat) on floor.
Force
Adjustment
Controls
Back Panel
KG
KG
Antenna
FORCE ADJUSTMENT LABEL
9
7
5
KG
Open Force
9
1
3
7
Close Force
1
3
5
KG
28
Page 29
ADJUSTMENT STEP 3
1-1/2" (3.8 cm) board
(or a 2x4 laid flat)
Test the Safety Reversal System
TEST
• With the door fully open, place a 1-1/2" (3.8 cm) board
(or a 2x4 laid flat) on the floor, centered under the
garage door.
• Operate the door in the down direction. The door must
reverse on striking the obstruction.
ADJUST
• If the door stops on the obstruction, it is not traveling far
enough in the down direction. Increase the DOWN limit
by turning the DOWN limit adjustment screw
counterclockwise 1/4 turn.
NOTE: On a sectional door, make sure limit adjustments
do not force the door arm beyond a straight up and
down position. See the illustration on page 25.
• Repeat the test.
• When the door reverses on the 1-1/2" (3.8 cm) board,
remove the obstruction and run the opener through 3 or
4 complete travel cycles to test adjustment.
• If the unit continues to fail the Safety Reverse Test, call
for a trained door systems technician.
Without a properly installed safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
• Safety reversal system MUST be tested every month.
• If one control (force or travel limits) is adjusted, the other
control may also need adjustment.
• After ANY adjustments are made, the safety reversal system
MUST be tested. Door MUST reverse on contact with 1-1/2"
high (3.8 cm) object (or 2x4 laid flat) on the floor.
IMPORTANT SAFETY CHECK:
Test the Safety Reverse System after:
• Each adjustment of door arm length, limits, or force
controls.
• Any repair to or adjustment of the garage door
(including springs and hardware).
• Any repair to or buckling of the garage floor.
• Any repair to or adjustment of the opener.
ADJUSTMENT STEP 4
Test The Protector System
• Press the remote control push button to open the door.
• Place the opener carton in the path of the door.
• Press the remote control push button to close the door.
The door will not move more than an inch (2.5 cm), and
the opener lights will flash.
The garage door opener will not close from a remote if the
indicator light in either sensor is off (alerting you to the fact
that the sensor is misaligned or obstructed).
If the opener closes the door when the safety
reversing sensor is obstructed (and the sensors are
no more than 6" (15 cm) above the floor), call for a
trained door systems technician.
®
Without a properly installed safety reversing sensor, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
Safety Reversing Sensor
29
Safety Reversing Sensor
Page 30
OPERATION
WARNING
WARNING
WARNINGWARNING
To reduce the risk of SEVERE INJURY or DEATH:
IMPORTANT SAFETY INSTRUCTIONS
1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.
2. ALWAYS keep remote controls out of reach of children.
NEVER permit children to operate or play with garage door
control push buttons or remote controls.
3. ONLY activate garage door when it can be seen clearly, it is
properly adjusted, and there are no obstructions to door
travel.
4. ALWAYS keep garage door in sight until completely closed.
NO ONE SHOULD CROSS THE PATH OF THE MOVING
DOOR.
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY
OPENED DOOR.
6. If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or broken
springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly.
7. NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
8. NEVER use handle to pull garage door open or closed. If
rope knot becomes untied, you could fall.
Using Your Garage Door Opener
Your Security✚® opener and hand-held remote control
have been factory-set to a matching code which changes
with each use, randomly accessing over 100 billion new
codes. Your opener will operate with up to eight Security✚®
remote controls and one Security✚® Keyless Entry System.
If you purchase a new remote, or if you wish to deactivate
any remote, follow the instructions in the Programming
section.
Activate your opener with any of the following:
• The hand-held Remote Control: Hold the large push
button down until the door starts to move.
• The wall-mounted Door Control: Hold the push button or
bar down until the door starts to move.
• The Keyless Entry (See Accessories): If provided with
your garage door opener, it must be programmed before
use. See Programming.
When the opener is activated (with the safety reversing
sensor correctly installed and aligned)
1. If open, the door will close. If closed, it will open.
2. If closing, the door will reverse.
3. If opening, the door will stop.
4. If the door has been stopped in a partially open position,
it will close.
5. If obstructed while closing, the door will reverse. If the
9. If one control (force or travel limits) is adjusted, the other
control may also need adjustment.
10. After ANY adjustments are made, the safety reversal
system MUST be tested.
11. Safety reversal system MUST be tested every month.
Garage door must reverse on contact with 1-1/2" high
(3.8 cm) object (or a 2x4 laid flat) on the floor.
12. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED
(see page 3). An improperly balanced door may not
reverse when required and could result in SEVERE INJURY
or DEATH.
13. ALL repairs to cables, spring assemblies and other
hardware, ALL of which are under EXTREME tension,
MUST be made by a trained door systems technician.
14. ALWAYS disconnect electric power to garage door opener
BEFORE making ANY repairs or removing covers.
15.
SAVE THESE INSTRUCTIONS.
obstruction interrupts the sensor beam, the opener lights
will blink for five seconds.
6. If obstructed while opening, the door will stop.
7. If fully open, the door will not close when the beam is
broken. The sensor has no effect in the opening cycle.
If the sensor is not installed, or is misaligned, the door
won't close from a hand-held remote. However, you can
close the door with the Door Control, the Outside Keylock,
or Keyless Entry, if you activate them until down travel is complete. If you release them too soon, the door will
reverse.
The opener light will turn on under the following
conditions: when the opener is initially plugged in; when
power is restored after interruption; when the opener is
activated.
Light will also turn on when someone walks through the
open garage door.
They will turn off automatically after 4-1/2 minutes. Bulb
size is A19. Bulb power is 100 watts maximum.
30
Page 31
NOTICE
Trolley
Release Arm
(In Manual
Disconnect
Position)
Trolley
NOTICE
Emergency
Release Handle
(Down and Back)
Trolley
Release
Arm
Trolley
Using the Wall-Mounted Door Control
Press the lighted push button to open or
close the door. Press again to reverse the
door during the closing cycle or to stop the
door while it's opening.
To Open the Door Manually
To prevent possible SERIOUS INJURY or DEATH from a falling
garage door:
• If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or broken
springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If rope knot
becomes untied, you could fall.
DISCONNECT THE TROLLEY:
The door should be fully closed
if possible. Pull down on the
emergency release handle (so
that the trolley release arm
snaps into a vertical position)
and lift the door manually. The
lockout feature prevents the
trolley from reconnecting
automatically, and the door can
be raised and lowered manually
as often as necessary.
Lockout position
(Manual disconnect)
TO RE-CONNECT THE TROLLEY:
Pull the emergency release
handle toward the opener at an
angle so that the trolley release
arm is horizontal. The trolley
will reconnect on the next UP or
DOWN operation, either
manually or by using the door
control or remote.
To reconnect
31
Page 32
CARE OF YOUR OPENER
Battery
positive
side up (+)
LIMIT AND FORCE ADJUSTMENTS:
Weather conditions may cause
some minor changes in door
operation requiring some
re-adjustments, particularly during
the first year of operation.
Pages 27 and 28 refer to the limit
and force adjustments. Only a
screwdriver is required. Follow the
instructions carefully.
Repeat the safety reverse test
(Adjustment Step 3, page 29)
after any adjustment of limits or force.
MAINTENANCE SCHEDULE
Once a Month
• Manually operate door. If it is unbalanced or binding, call
a trained door systems technician.
• Check to be sure door opens & closes fully. Adjust limits
and/or force if necessary. (See pages 27 and 28)
• Repeat the safety reverse test. Make any necessary
adjustments. (See Adjustment Step 3)
Twice a Year
• Check chain tension. Disconnect trolley first. Adjust if
necessary. (See page 11)
Once a Year
• Oil door rollers, bearings and hinges. The opener does
not require additional lubrication. Do not grease the door
tracks.
FORCE CONTROLS
9
7
KG
LIMIT CONTROLS
9
1
7
3
5
1
3
5
KG
THE REMOTE CONTROL BATTERY
To prevent possible SERIOUS INJURY or DEATH:
• NEVER allow small children near batteries.
• If battery is swallowed, immediately notify doctor.
To reduce risk of fire, explosion or chemical burn:
• Replace ONLY with 3V2032 coin batteries.
• Do NOT recharge, disassemble, heat above 100°C (212°F) or
incinerate.
The lithium battery should
produce power for up to
5 years.
To replace battery, use the
visor clip or screwdriver blade
to pry open the case as
shown. Insert battery positive
side up (+).
Dispose of old battery
properly. Replace the battery
with only 3V2032 coin cell batteries.
NOTICE: To comply with FCC and or Industry Canada (IC) rules, adjustment or modifications of this
receiver and/or transmitter are prohibited, except for changing the code setting or replacing the
battery. THERE ARE NO OTHER USER SERVICEABLE PARTS.
Tested to Comply with FCC Standards FOR HOME OR OFFICE USE. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
32
Page 33
HAVING A PROBLEM?
Safety Reversing Sensor
Bell Wire
"Learn"
Button
LED or
Diagnostic
LED
1. My door will not close and the light bulbs blink on
my motor unit: The safety reversing sensor must be
connected and aligned correctly before the garage door
opener will move in the down direction.
• Verify the safety sensors are properly installed,
aligned and free of any obstructions. Refer to
Installation Step 10: Install The Protector System®.
• Check diagnostic LED for flashes on the motor unit
then refer to the Diagnostic Chart on the following
page.
2.My remotes will not activate the door:
• Reprogram remotes following the programming
instructions. Refer to Programming.
• If remote will still not activate your door, check
diagnostic LED for flashes on motor unit then refer to
Diagnostic Chart on the following page.
3. My door reverses for no apparent reason: Repeat
safety reverse test after adjustments to force or travel
limits. The need for occasional adjustment for the force
and limit settings is normal. Weather conditions in
particular can affect door travel.
• Manually check door for balance or any binding
problems.
• Refer to Adjustment Step 2, Adjust the Force.
4. My door reverses for no apparent reason after fully
closing and touching the floor: Repeat safety reverse
test after adjustments to force or travel limits. The need
for occasional adjustment for the force and limit settings
is normal. Weather conditions in particular can affect
door travel.
• Refer to Adjustment Step 1, Adjust the UP and DOWN
Travel Limits. Decrease down travel by turning down
limit adjustment screw clockwise.
5. My lights will not turn off when door is open:
• The garage door opener is equipped with a security
light feature. This feature activates the light on when
the safety sensor beam has been obstructed.
• First verify that the trolley is against the stop bolt.
• Release the door from the opener by pulling the
Emergency Release Rope.
• Manually bring the door to a closed position.
• Loosen the chain by adjusting the outer nut 4 to 5
turns. This relieves the tension.
• Run the motor unit from the remote control or door
control. The trolley should travel towards the door and
stop. If the trolley re-engages with the door, pull the
Emergency Release Rope to disengage.
• Decrease the UP travel by turning the UP Travel
adjustment screw 2 full turns away from the arrow.
• Re-tighten the outer nut so the chain is a 1/4" (6 mm)
above the base of the rail. (When the door is
reconnected and closed, the chain will sag. This is
normal.)
• If the trolley does not move away from the bolt, repeat
the steps above.
33
Page 34
Safety Reversing Sensor
Bell Wire
Diagnostics
Located On
Motor Unit
LED or
Diagnostic
LED
"Learn"
Button
Diagnostic Chart
Installed
Safety Reversing
Sensor
Your garage door opener is programmed with
self-diagnostic capabilities. The “Learn” button/diagnostic
LED will flash a number of times then pause signifying it has
found a potential issue. Consult Diagnostic Chart below.
1 FLASH
Safety reversing sensors
wire open (broken or
disconnected).
OR
2 FLASHES
Safety reversing sensors
wire shorted or black/
white wire reversed.
3 FLASHES
Door control or
wire shorted.
4 FLASHES
Safety reversing sensors
slightly misaligned
(dim or flashing LED).
Symptom: One or both of the Indicator lights on the safety reversing
sensors do not glow steady.
• Inspect sensor wires for a short (staple in wire), correct wiring polarity
(black/white wires reversed), broken or disconnected wires, replace/attach
as needed.
• Disconnect all wires from back of motor unit.
• Remove sensors from brackets and shorten sensor wires to 1-2 ft (30-60 cm)
from back each of sensor.
• Reattach sending eye to motor unit using shortened wires. If sending eye
indicator light glows steadily, attach the receiving eye.
• Align sensors, if the indicator lights glow replace the wires for the sensors. If
the sensor indicator lights do not light, replace the safety sensors.
Symptom: LED is not lit on door control.
• Inspect door control/wires for a short (staple in wire), replace as needed.
• Disconnect wires at door control, touch wires together. If motor unit activates,
replace door control.
• If motor unit does not activate, disconnect door control wires from motor unit.
Momentarily short across red and white terminals with jumper wire. If motor
unit activates, replace door control wires.
Symptom: Sending indicator light glows steadily, receiving indicator light
is dim or flashing.
• Realign receiving eye sensor, clean lens and secure brackets.
• Verify door track is firmly secured to wall and does not move.
5 FLASHES
Motor overheated or
possible RPM sensor
failure. Unplug to reset.
6 FLASHES
Motor Circuit Failure.
Replace Receiver
Logic Board.
Symptom: Motor has over heated; the motor unit does not operate or
trolley is stuck on stop bolt = Motor unit hums briefly; RPM Sensor =
Short travel 6-8" (15-20 cm).
• Unplug unit to reset. Try to operate motor unit, check diagnostic code.
• If it is still flashing 5 times and motor unit moves 6-8" (15-20 cm), replace
RPM sensor.
• If motor unit doesn’t operate, motor unit is overheated. Wait 30 minutes and
retry. If motor unit still will not operate replace logic board.
Symptom: Motor unit doesn’t operate.
• Replace logic board because motor rarely fails.
34
Page 35
PROGRAMMING
®
NOTICE: If this Security✚
the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The
owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code
transmitter to circumvent that technical measure.
Your garage door opener has already been programmed at the factory to operate with your hand-held remote control.
The door will open and close when you press the large push button.
Below are instructions for programming your opener to operate with additional Security✚® remote controls.
USING THE “LEARN” BUTTON
garage door opener is operated with a non-rolling code transmitter, the technical measure in
To Add or Reprogram a Hand-held Remote Control
To Erase All Codes From Motor Unit
Memory
To deactivate any unwanted remote, first erase all codes:
Press and hold the “learn” button on motor
unit until the learn indicator light goes out
(approximately 6 seconds). All previous
codes are now erased. Reprogram each
remote or keyless entry you wish to use.
1. Press and release the “learn” button
on the motor unit. The learn
indicator light will glow steadily for
30 seconds.
2. Within 30 seconds, press and hold
the button on the hand-held remote*
that you wish to operate your
garage door.
3. Release the button when the motor
unit lights blink. It has learned the
code. If light bulbs are not installed,
two clicks will be heard.
*3-Button Remotes (315 MHZ)
If provided with your garage door opener, the large button
is factory programmed to operate it. Additional buttons on
any Security✚
remote or compact
remote can be
programmed to operate
other Security✚
door openers.
®
3-Button
®
garage
35
Page 36
To Add, Reprogram or Change a Keyless Entry PIN
NOTE: Your new Keyless Entry must be programmed to operate your garage door opener.
USING THE “LEARN” BUTTON
To set a temporary PIN
You may authorize access by visitors or service people
with a temporary 4-digit PIN. After a programmed number
of hours or number of accesses, this temporary PIN
expires and will no longer open the door. It can be used to
close the door even after it has expired. To set a
temporary PIN:
1. Press the four buttons for your personal entry PIN (not
the last temporary PIN), then press and hold the ✽
button.
The opener light will blink three times. Release the
button.
1. Press and release the “learn”
button on motor unit. The learn
indicator light will glow steadily for
30 seconds.
2. Within 30 seconds, enter a four
digit personal identification number
(PIN) of your choice on the
keypad. Then press and hold the
ENTER button.
3. Release the button when the motor
unit lights blink. It has learned the
code. If light bulbs are not
installed, two clicks will be heard.
To change an existing, known PIN
If the existing PIN is known, it may be changed by one
person without using a ladder.
1. Press the four buttons for the present PIN, then press
and hold the # button.
The opener light will blink twice. Release the # button.
2. Press the new 4-digit PIN you have chosen, then
press Enter.
The motor unit lights will blink once when the PIN has
been learned.
Test by pressing the new PIN, then press Enter. The door
should move.
2. Press the temporary 4-digit PIN you have chosen, then
press Enter.
The opener light will blink four times.
3. To set the number of hours this temporary PIN will
work, press the number of hours (up to 255), then
press ✽.
3. To set the number of times this temporary PIN will work,
press the number of times (up to 255), then press #.
The opener light will blink once when the temporary PIN
has been learned.
Test by pressing the four buttons for the temporary PIN,
then press Enter. The door should move. If the temporary
PIN was set to a certain number of openings, remember
that the test has used up one opening. To clear the
temporary password, repeat steps 1-3, setting the number
of hours or times to 0 in step 3.
One Button Close: Opener can be closed by pressing
only the ENTER button if the one button close feature has
been activated. This feature has been activated at the
factory. To activate or deactivate this feature press and
hold buttons 1 and 9 for 10 seconds. The keypad will blink
twice when the one button close is active. The keypad will
blink four times when one button close is deactivated.
Complete with: Logic board,
end panel w/all labels, light
socket
18 41C5497 High voltage wire harness
41C5498 Low voltage wire harness
19 41A5484-1 End panel w/all labels
NOT SHOWN
41A2826 Motor shaft bearing kit
41A2825 Opener assembly hardware kit
(includes screws not
designated by a number in
illustration)
38
Page 39
ACCESSORIES
LOCK
LIGHT
CLOSED
OPEN
LOCK
LIGHT
953D
956D
940D
3-Button SECURITY✚® Remote
Control :
Includes visor clip.
3-Button Mini-Remote Control with
SECURITY✚
®
:
With key ring and fastening strip.
SECURITY✚® Keyless Entry :
Enables homeowner to operate
garage door opener from outside by
entering a password on a specially
designed keyboard. Also can add a
temporary password for visitors or
service persons. This temporary
password can be limited to a
programmable number of hours or
entries.
7702CB
Outside Quick Release:
Required for a garage with NO
access door.
760CBOutdoor Key Switch:
Operates the garage door
automatically from outside when
remote control is not handy.
7708CB
8 Foot (2.4 m) Rail Extension:
To allow an 8 foot (2.4 m) door to
open fully.
7710CB
10 Foot (3 m) Rail Extension:
To allow a 10 foot (3 m) door to
open fully.
945CB
935CB
CLDM1
Multi-Function Door Control Panel:
Provides a Lock feature which
prevents operation of garage door
opener from portable remotes and a
Light feature for constant light.
Motion Detecting Control Panel:
Multi-Function door control with
motion sensor that automatically turns
opener lights on for 5 minutes when it
detects a person entering the garage.
Sensor can be easily deactivated
when desired.
Garage Door Monitor:
Monitors the status of your garage
door from inside your home.
41A5281
CLLAD
942FP-10
Extension Brackets:
(Optional) For safety sensor
installation onto the wall or floor.
To order call: 1-800-528-9131
Remote Light Control:
Enables homeowner to turn on a
lamp, television or other appliance
from their car with their garage door
opener remote or from anywhere in
their home with an additional
Chamberlain Security✚® remote.
Finger Print Keyless Entry :
The system uses biometric
technology that enables an
authorized user to gain access by
scanning their fi ngerprint. The
sensor strip on the unit makes a
numeric template of the fi ngerprint
that is unique to that user. The
unit’s memory can store up to ten
fi n g e r p r i n t s .
39
Page 40
CHAMBERLAIN SERVICE IS
HOW TO ORDER
ON CALL
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
INSTALLATION AND SERVICE INFORMATION IS AS NEAR
AS YOUR TELEPHONE. SIMPLY DIAL OUR TOLL
FREE NUMBER:
1-800-528-9131
www.chamberlain-diy.com
For professional installation, parts and service, contact
your local CHAMBERLAIN dealer. Look for him in the Yellow
Pages, or call our Service number for a list of dealers in
your area.
Selling prices will be furnished on request or parts will be
shipped at prevailing prices and you will be billed accordingly.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE
FOLLOWING INFORMATION:
• PART NUMBER
• PART NAME
• MODEL NUMBER
REPAIR PARTS
ADDRESS ORDERS TO:
THE CHAMBERLAIN GROUP, INC.
Technical Support Group
6050 S. Country Club Road
Tucson, Arizona 85706
SERVICE INFORMATION
TOLL FREE NUMBER:
1-800-528-9131
CHAMBERLAIN ONE-YEAR LIMITED WARRANTY
SIX-YEAR MOTOR LIMITED WARRANTY
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally
installed, that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase [and that the motor is
free from defect in materials and/or workmanship for a period of six years from the date of purchase]. The proper operation of this product is
dependent on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to comply strictly with
those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131, toll free,
before dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty repair. You will be advised of
shipping instructions when you call. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product
returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and
covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts
will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE-YEAR LIMITED
WARRANTY PERIOD SET FORTH ABOVE [EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE
LIMITED IN DURATION TO THE SIX-YEAR LIMITED WARRANTY PERIOD FOR THE MOTOR], AND NO IMPLIED WARRANTIES WILL
EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY
IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE
REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR
CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS
INSTALLED FOR NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR
HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS
LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT
DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN
CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS
PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may
not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.