GARAGE DOOR OPENER
OWNER’S MANUAL
®
Models 1215EM FS2 and 1225EM FS2
For Residential Use Only
LiftMaster
845 Larch Avenue
Elmhurst, IL 60126-1196
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ Periodic checks of the opener are required to ensure safe operation.
■ The model number label is located on the front panel of your opener.
TABLE OF CONTENTS
Introduction 2-8
Safety symbol and signal word review . . . . . . . . . . . . . . . . . . . . . 2
Preparing your garage door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Tools needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Carton inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hardware inventory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Assembly 9-15
Assemble rail & attach the pulley bracket. . . . . . . . . . . . . . . . 9-10
Install the trolley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Fasten the rail to the motor unit . . . . . . . . . . . . . . . . . . . . . . . . . 12
Install the chain and sprocket cover . . . . . . . . . . . . . . . . . . . 13-14
Tighten the chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installation 15-28
Installation safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Determine the header bracket location . . . . . . . . . . . . . . . . . 16-17
Install the header bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Attach the rail to the header bracket. . . . . . . . . . . . . . . . . . . . . . 19
Position the opener. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hang the opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Install the door control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Install the lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Attach the emergency release rope and handle . . . . . . . . . . . . . 23
Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Fasten the door bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25-26
Connect the door arm to the trolley . . . . . . . . . . . . . . . . . . . 27-28
Adjustment 29-31
Adjust the travel limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjust the force . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Test the safety reversal system. . . . . . . . . . . . . . . . . . . . . . . . . .31
Operation 32-35
Operation safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Using your garage door opener . . . . . . . . . . . . . . . . . . . . . . . . .32
Using the wall-mounted door control . . . . . . . . . . . . . . . . . . . . .33
To open the door manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Care of your garage door opener . . . . . . . . . . . . . . . . . . . . . . . . 34
Having a problem? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-35
Programming 36-37
To add or reprogram a hand-held remote control . . . . . . . . . . .36
To erase all codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
3-Button remote controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
To add, reprogram or change
a Keyless Entry PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Repair Parts 38
Accessories 39
Service Numbers 40
Warranty 40
INTRODUCTION
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in
strict accordance with the instructions and warnings contained in this manual.
When you see these Safety Symbols and Signal Words on the
following pages, they will alert you to the possibility of serious
Mechanical
Electrical
injury or death if you do not comply with the warnings that
accompany them. The hazard may come from something
mechanical or from electric shock. Read the warnings carefully.
When you see this Signal Word on the following pages, it will
alert you to the possibility of damage to your garage door and/or
the garage door opener if you do not comply with the cautionary
statements that accompany it. Read them carefully.
2
Preparing your garage door
Before you begin:
• Disable locks.
• Remove any ropes connected to garage door.
• Complete the following test to make sure your garage door is
balanced and is not sticking or binding:
1. Lift the door about halfway as shown. Release the door. If
balanced, it should stay in place, supported entirely by its
springs.
2. Raise and lower the door to see if there is any binding or
sticking.
If your door binds, sticks, or is out of balance, call a trained door
systems technician.
To prevent possible SERIOUS INJURY OR DEATH:
• ALWAYS call a trained door systems technician if garage
door binds, sticks, or is out of balance. An unbalanced
garage door may not reverse when required.
• NEVER try to loosen, move or adjust garage door, door
springs, cables, pulleys, brackets or their hardware, ALL of
which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing and operating garage door
opener to avoid entanglement.
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and operating the
opener.
• ONLY operate garage door opener at 120V, 60 Hz to avoid
malfunction and damage.
Sectional Door
One-Piece Door
Carpenter's
Level (Optional)
Drill
Tools needed
During assembly, installation and adjustment of the opener,
instructions will call for hand tools as illustrated below.
2
1
Tape Measure
4 mm, 5 mm and
8 mm Drill Bits
Pencil
Hack Saw
Wire Cutters
Claw Hammer
Pliers
Stepladder
1/2” and 7/16”
Sockets and Wrench
Screwdriver
Adjustable End Wrench
3
Safety Reversing Sensor
Support bracket &
fastening hardware
is required.
See page 21.
— — — — — — — —
Header Wall
FINISHED CEILING
Torsion
Spring
Extension
Spring
OR
Safety Reversing Sensor
Gap between floor
and bottom of door
must not exceed 6 mm.
Access
Door
Wallmounted
Door
Control
Horizontal and vertical reinforcement
is needed for lightweight garage doors
(fiberglass, steel, aluminum, door with
glass panels, etc.). See page 25 for details.
Motor unit
Slack in chain tension
is normal when
garage door is closed
(Optional Accessory)
(Optional Accessory)
Vertical
Centerline
of Garage Door
Planning
Chain Pulley
Bracket
Header
Bracket
Trolley
Straight
Door
Arm
Emergency
Release
Rope & Handle
Door Bracket
Garage
Door
Curved
Door
Arm
Garage
Door
Spring
Header
Wall
CLOSED POSITION
Identify the type and height of your garage door. Survey your
garage area to see if any of the conditions below apply to your
installation. Additional materials may be required. You may find it
helpful to refer back to this page and the accompanying
illustrations as you proceed with the installation of your opener.
Depending on your requirements, there are several installation
steps which may call for materials or hardware not included in the
carton.
• Installation Step 1 – Look at the wall or ceiling above the
garage door. The header bracket must be securely fastened to
structural supports.
• Installation Step 5 – Do you have a finished ceiling in your
garage? If so, a support bracket and additional fastening
hardware may be required.
• Do you have an access door in addition to the garage door? If
not, Model 1702E Outside Quick Release is required. See
Accessories page.
SECTIONAL DOOR INSTALLATION
• Look at the garage door where it meets the floor. Any gap
between the floor and the bottom of the door must not exceed
6 mm. Otherwise, the safety reversal system may not work
properly. See Adjustment Step 3. Floor or door should be
repaired.
SECTIONAL DOOR INSTALLATIONS
• Do you have a steel, aluminum, fiberglass or glass panel door?
If so, horizontal and vertical reinforce ment is required
(Installation Step 10).
• The opener should be installed above the center of the door. If
there is a torsion spring or center bearing plate in the way of
the header bracket, it may be installed within 1.2 m to the left
or right of the door center. See Installation Steps 1 and 10.
4
Planning (Continued)
Safety
Reversing Sensor
(Optional Accessory)
FINISHED CEILING
Support bracket
& fastening
hardware is required.
See page 21.
Slack in Chain Tension
is Normal When
Garage Door is Closed
Safety
Reversing Sensor
(Optional Accessory)
Header
Wall
Access
Door
Gap between floor and bottom
of door must not exceed 6 mm.
Motor Unit
Wall-mounted
Door
Control
Chain
Pulley
Bracket
Header
Bracket
Trolley
Straight
Door
Arm
Manual
Release
Rope & Handle
Door Bracket
Garage
Door
Curved
Door
Arm
Garage
Door
Spring
Header
Wall
Chain
ONE-PIECE DOOR INSTALLATIONS
• Generally, a one-piece door does not require reinforcement. If
your door is lightweight, refer to the information relating to
sectional doors in Installation Step 10.
• Depending on your door’s construction, you may need
additional mounting hardware for the door bracket (Step 10).
ONE-PIECE DOOR WITHOUT TRACK
Without a properly working safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing garage door.
• The gap between the bottom of the garage door and the floor
MUST NOT exceed 6 mm. Otherwise, the safety reversal
system may not work properly.
• The floor or the garage door MUST be repaired to eliminate
the gap.
CLOSED POSITION
Safety Reversing
Sensor
(Optional Accessory)
ONE-PIECE DOOR WITH TRACK
Gap between floor
and bottom of door
must not exceed 6 mm
Access
Door
Safety Reversing
Sensor
(Optional Accessory)
WallMounted
Door
Control
Header
Wall
Garage
Door
5
Cable
Pulley Bracket
Header
Bracket
Door
Bracket
CLOSED POSITION
Curved
Door Arm
Straight
Door
Arm
Trolley
Emergency Release
Rope & Handle
Chain
Rail
Safety Reversing Sensor
Safety Reversing Sensor
(Optional Accessory)
(Optional Accessory)
Header Wall
Safety Reversing Sensor
(Optional Accessory)
Safety Reversing Sensor
(Optional Accessory)
Planning (Continued)
GATE INSTALLATIONS
• It is recommended that you attach fine mesh or screening
across the inside of swinging or sliding gates in order to
prevent intruders from reaching through the bars and releasing
the trolley from the door arm or pressing the door control
button.
• The opener must be protected from rain and/or moisture.
SLIDING GATE INSTALLATION
Without a properly working safety reversal system, persons
(particularly small children) could be SERIOUSLY INJURED or
KILLED by a closing gate.
• Activate gate ONLY when the gate is in full view and free
from any obstructions.
• ALWAYS keep gate in sight until completely closed. NEVER
permit anyone to cross the path of the moving gate.
• ALWAYS keep gate in good repair and make sure it moves
freely. An improperly maintained gate may not reverse when
required and could result in SEVERE PERSONAL INJURY or
DEATH.
SWINGING GATE INSTALLATION
6
41A3489
Trolley
41A4353
Header Bracket
41A3611-2
Chain in
Dispensing Carton
178B35
Curved Door
Arm Section
178B34
Straight Door
Arm Section
Safety Labels
and
Literature
31D380
Sprocket Cover
12B350
Hanging Brackets
UP
ELING M UNT O LY
41A5047
Door Bracket
41A5276
Multi-Function
Door Control
LOCK
LIGHT
971LM
Security+
®
Single-Button
Remote Control Transmitter
Model 1225EM (2)
1B3117
Rail
Center Section
TO GARA E DOOR
183B110
Rail End Section (each)
41A4208
Chain Spreader
and Screws
Chain Pulley
Bracket
41A2780
41A5577-1
Lighted Door
Control Button
Motor Unit and Light Lens
Motor Unit with 2 Light Lenses
OR
41B4494-1
2-Conductor Bell Wire
White & White/Red
973LM
Security+
®
3-Button
Remote Control Transmitter
Model 1215EM (2)
Carton Inventory
Your garage door opener is packaged in two cartons which
contains the motor unit and the parts illustrated below. Note that
accessories will depend on the model purchased. If anything is
missing, carefully check the packing material.
Model 1225EM Only
Model 1215EM Only
Parts may be stuck in the foam. Hardware for assembly and
installation is shown on the next page. Save the carton and
packing material until installation and adjustment is complete.
Model 1215EM
Model 1225EM
Model 1225EM Only Model 1215EM Only
7
Hardware Inventory
Separate all hardware and group as shown below for the assembly and installation procedures.
Assembly Hardware 41A3534
Washered Bolt
5/16"-18x1/2" (2)
(mounted in opener)
Lag Screw
5/16"-9x1-5/8" (4)
Hex Bolt
5/16"-18x7/8" (3)
Trolley
Threaded Shaft (1)
Nut
5/16"-18 (5)
Installation Hardware 41A3475-30
Hex Bolt
5/16"-18x7/8" (4)
Nut
5/16"-18 (4)
Carriage Bolt
1/4"-20x1/2" (12)
Lock Washer
5/16" (4)
Lock Washer
5/16" (4)
Master Link (2)
Lock Nut
1/4"-20x7/16" (12)
Self-Threading Screw
1/4"-14x5/8" (2)
Clevis Pin
5/16"x2-3/4" (1)
Screw
6ABx1-1/4" (2)
Clevis Pin
5/16"x1" (2)
8
Ring Fastener (3)
Drywall Anchors (2)
NOTICE
Handle
Rope
Insulated
Staples (10)
ASSEMBLY STEP 1
Rail
(Center Section)
Lock Nut 1/4"-20
RAIL FRONT
(TO DOOR)
Chain pulley bracket
attaches to FRONT
END of Rail
Rail
(End Section)
RAIL BACK
(TO OPENER)
Rail
(End Section)
Carriage Bolt
1/4"-20x1/2"
Brace
Brace
Square Carriage
Bolt Holes
TO GARAGE DOOR
Hex Bolts
5/16"-18x7/8"
Rail Bracket & Rail Must Be Aligned
Lock Washer
5/16"
Nut
5/16"-18
Chain Pulley
Bracket
Lock Nut
1/4"-20
Carriage Bolts
1/4"-20x1/2"
Hex Bolt
5/16"-18x7/8"
Nut
5/16"-18
Lock Washer
5/16"
For Sectional and One-Piece Doors ONLY
Assemble the Rail and Attach the
Chain Pulley Bracket
To avoid installation difficulties, do not run the garage door
opener until instructed to do so.
1. Place the 3 rail sections on a flat surface for assembly. The end
sections are identical. The center section must be positioned
with the braces against the end sections as shown. Make sure
the “directional arrow” on the center section is pointing toward
the front (to door). Study the illustration carefully.
2. Bolt rail sections together with the hardware
illustrated and from the direction indicated (When
assembled, rail has a front-to-back position as
shown).
NOTE: If rail is not assembled exactly as shown,
trolley will not travel smoothly along length of rail
or it will hit against nuts.
3. Position the chain pulley bracket on the front end
of the rail as shown. Fasten securely with the
hardware provided.
NOTE: When tightening the bolts be sure to keep bracket
parallel to the rail. Otherwise, the rail may bow when the
opener is operated.
HARDWARE SHOWN ACTUAL SIZE
11 mm Socket Wrench
13 mm Socket Wrench
9
ASSEMBLY STEP 1
Rail
(Center Section)
Lock Nut 1/4"-20
Chain pulley bracket
attaches to this
end of Rail.
Rail
(End Section)
Carriage Bolt
1/4"-20x1/2"
Brace
Square Carriage
Bolt Holes
TO GARAGE DOOR
AWAY FROM
OPENER
Brace
Rail
(End Section)
Rail connects to
opener at this end.
Hex Bolts
5/16"-18x7/8"
Chain Pulley
Bracket
Rail Bracket & Rail Must Be Aligned
Lock Washer
5/16"
Nut
5/16"-18
Lock Nut
1/4"-20
Carriage Bolts
1/4"-20x1/2"
Hex Bolt
5/16"-18x7/8"
Nut
5/16"-18
Lock Washer
5/16"
For Sliding and Swinging Gates ONLY
Assemble the Rail and
Attach the Chain Pulley Bracket
To avoid installation difficulties, do not run the
garage door opener until instructed to do so.
1. Place the 3 rail sections on a flat surface for
assembly. The end sections are identical. Make
sure the “arrow label” on the center section is
pointing in the direction shown in the illustration.
2. Connect the center section and the 1/4" lock nuts
to the end sections from the same side, as
shown.
NOTE: If rail is not assembled exactly as shown,
trolley will not travel smoothly along length of rail
or it will hit against nuts.
3. Insert the carriage bolts from the opposite side of the end
sections. Tighten the nuts. When assembled, rail has a front-toback position as shown.
4. Position the chain pulley bracket on the front end of the rail as
shown. Fasten securely with the hardware provided.
NOTE: When tightening the bolts be sure to keep bracket
parallel to the rail. Otherwise, the rail may bow when the
opener is operated.
HARDWARE SHOWN ACTUAL SIZE
11 mm Socket Wrench
10
13 mm Socket Wrench
ASSEMBLY STEP 2
Trolley
Threaded
Shaft
Lock Washer
5/16"
Outer Nut
5/16"-18
Inner Nut
5/16"-18
Trolley
Temporary Stop
Screwdriver
TO
G
AR A
GE D
OOR
Lock Washer
5/16"
Nut
5/16"-18
Outer Nut
5/16"-18
Trolley
Threaded
Shaft
Lock Washer
5/16"
Inner Nut
5/16"-18
R
OODE
GAR
A
G
O
T
Hex Bolt
Trolley Stop
Hex Bolt
5/16"-18x7/8"
Inner Nut
5/16"-18
Lock Washer
5/16"
Chain Pulley
Bracket
Nut
5/16"-18
Lock Washer
5/16"
Hex Bolt
5/16"-18x7/8"
For Sectional and One-Piece Doors Only
Install the Trolley
• Attach the trolley threaded shaft to the trolley with the lock
washer and nuts as shown.
• As a temporary stop, insert a screwdriver into the hole in the
front end of the rail.
• Slide the trolley assembly along the rail to the screwdriver
stop.
NOTE: If trolley hits against any nuts on the rail, the bolts and
nuts were attached from the wrong side and must be
repositioned. Review Assembly Step 1.
HARDWARE SHOWN ACTUAL SIZE
ASSEMBLY STEP 2
For Sliding and Swinging Gates Only
Install the Trolley
• Attach the trolley threaded shaft to the trolley with the lock
washer and nuts as shown.
• Insert a hex bolt into the hole in the front end of the rail.
• Slide the trolley assembly along the rail until it rests against the
hex bolt (trolley stop).
NOTE: If trolley hits against any nuts on the rail, the bolts and
nuts were attached from the wrong side and must be
repositioned. Review Assembly Step 1.
HARDWARE SHOWN ACTUAL SIZE
11
ASSEMBLY STEP 3
Hex Bolt
5/16"-18 x 7/8"
Nut 5/16"-18 Lock Washer 5/16"
Fasten the Rail to the Motor Unit
• Place the opener on packing material to protect the cover. For
convenience, put a support under the chain pulley bracket.
• Remove the two 5/16"-18x1/2" washered bolts mounted in the
top of the motor unit.
• Align the holes in the back section of the rail with the holes in
the motor unit.
• Fasten the rail with the two washered bolts previously
removed. Tighten securely. Remember to use only these
bolts! Any other bolts will cause serious damage to the
opener.
• Insert a 5/16"-18x7/8" hex bolt into the cover protection bolt
hole in the rail as shown. Tighten securely with a 5/16" lock
washer and nut.
NOTE: This bolt prevents trolley over-travel. Keep a 25 mm
minimum between the trolley and this bolt when adjusting travel
limits (see page 29).
Model 1225EM Only: Attach chain spreader with #8x1" hex
screws and washers as shown.
To avoid serious damage to opener, ONLY use bolts/fasteners
mounted in top of motor unit.
MODEL 1225EM ONLY
#8x1"
Hex Screws
Chain
Spreader
USE ONLY THIS
TYPE AND SIZE
BOLT
Cover
Protection
Bolt Hole
T-rail
(Back
Section)
Lock Washer
5/16"
Nut
5/16"-18
Washered Bolt
5/16"-18x1/2"
Hex Bolt
5/16"-18x7/8"
Washers
HARDWARE SHOWN ACTUAL SIZE
12
ASSEMBLY STEP 4
6-Tooth
Sprocket
Mounting
Plate
Chain
Spreader
8-Tooth
Sprocket
Mounting
Plate
Chain
Spreader
For Sectional and One-Piece Doors Only
Install the Chain and Attach the
Sprocket Cover
INSTALLING THE CHAIN
1. Dispense a few inches of chain
from carton and fasten to
trolley with a master link from
the hardware bag. (Figure 1).
• Push pins of master link bar
through chain link and hole in
front end of trolley.
Keep Chain and Cable
Taut When Dispensing
• Push master link cap over pins and past pin notches.
• Slide clip-on spring over cap and onto pin notches until both
pins are securely locked in place.
2. With the trolley against the screwdriver, dispense the chain
around the pulley.
3. Model 1215EM:
• Continue along the rail and around the motor unit sprocket
(Figure 2). The sprocket teeth must engage the chain.
Continue forward to the trolley threaded shaft.
Model 1225EM:
• Continue along the rail and around the motor unit sprocket
(Figure 2). Proceed back around the correct groove in the
chain spreader (Figure 3). The sprocket teeth must engage the
chain.
4. Use the second master link to connect the chain to the flat end
of the shaft (Figure 1). Check to make sure the chain is not
twisted.
5. Remove the screwdriver.
Leave Chain and
Cable Inside
Dispensing Carton
to Prevent Kinking.
To avoid possible SERIOUS INJURY to fingers from moving
garage door opener:
• ALWAYS keep hand clear of sprocket while operating opener.
• Securely attach sprocket cover BEFORE operating.
Figure 1
Master Link
Clip-On Spring
Master
Link Cap
Flat End of
Threaded Shaft
Pin Notch
Pin
Trolley
Flat End
of Trolley
Chain
Spreader
Master
Link Bar
Install Chain
In This Direction
Motor Unit
Sprocket
Install Chain
In This Direction
Figure 2
Chain
Pulley
Bracket
ATTACHING THE SPROCKET COVER 1215EM ONLY
Insert the back tab in the slot on the back of the mounting plate.
Squeeze the cover slightly and insert the front tab (Figure 4).
Figure 4
Front Tab Slot
Sprocket
Cover
Mounting
Plate
Back Tab Slot
Top of Motor Unit
Figure 3
One-Piece Doors
6-Tooth Sprocket Application (Model 1225EM)
Sectional Doors
8-Tooth Sprocket Application (Model 1225EM)
(6-tooth sprocket can be used if slower travel speed is
desired.)
13
ASSEMBLY STEP 4
Leave Chain and
Cable Inside
Dispensing Carton
to Prevent Kinking.
Keep Chain and Cable
Taut When Dispensing
Sprocket
Motor Unit
Back
Tab Slot
Mounting
Plate
Install Chain
in this Direction
Master
Link Pin
Master Link
Clip-On Spring
Master Link
Clip-On Spring
Flat End
of Trolley
Trolley
Pin Notch
Flat End of
Threaded Shaft
Master
Link Cap
Rail
Master
Link Cap
Chain
Back Tab
Sprocket
Cover
Chain Link
Trolley Stop
(Hex Bolt)
5 15 cm
Pin Notch
Master
Link
Pin
Chain Link
For Sliding and Swinging Gates Only
Install the Chain and Attach the
Sprocket Cover
INSTALLING THE CHAIN
1. Dispense a few inches of chain
from carton and fasten to trolley
with a master link from the
hardware bag. (Figure 1).
• Push pins of master link bar
through chain link and hole in
front end of trolley.
• Push master link cap over pins and past pin notches.
• Slide clip-on spring over cap and onto pin notches until both
pins are securely locked in place.
2. To prevent the trolley from jamming against the opener during
operation, position trolley 5 to 15 cm from the stop hole as
shown. Then dispense the chain around the opener sprocket
(Figure 1). Make sure the sprocket teeth engage the chain.
• Proceed around to the pulley bracket and forward to the
threaded trolley shaft.
3. Use the second master link to connect the chain to the flat end
of the shaft (Figure 1). Check to make sure the chain is not
twisted.
To avoid possible SERIOUS INJURY to fingers from moving
opener:
• ALWAYS keep hand clear of sprocket while operating opener.
• Securely attach sprocket cover BEFORE operating.
ATTACHING THE SPROCKET COVER 1215EM ONLY
Insert the back tab in the slot on the back of the mounting plate.
Squeeze the cover slightly and insert the front tab.
Figure 1
14
ASSEMBLY STEP 5
WARNING WARNING
Tighten the Chain
• Spin the inner nut and lock washer down the trolley threaded
shaft, away from the trolley.
• To tighten the chain, turn outer nut in the direction shown. AS
YOU TURN THE NUT, KEEP THE CHAIN FROM TWISTING.
• When the chain is approximately 13 mm above the base of the
rail at its midpoint, re-tighten the inner nut to secure the
adjustment.
Sprocket noise can result if chain is either too loose or too
tight.
NOTE: When installation is complete, you may notice some chain
droop with the door closed. This is normal. If the chain returns to
the position shown when the door is open, do not re-adjust the
chain.
NOTE: During future maintenance, ALWAYS pull the emergency
release handle to disconnect trolley before adjusting chain.
You have now finished assembling your garage door opener.
Please read the following warnings before proceeding to the
installation section.
Outer Nut
To Tighten Outer Nut
Chain
Base of Rail
Lock
Washer
13 mm
Inner Nut
To Tighten
Inner Nut
INSTALLATION
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND
INSTRUCTIONS.
2. Install garage door opener ONLY on properly balanced and
lubricated garage door. An improperly balanced door may
NOT reverse when required and could result in SEVERE
INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other hardware
MUST be made by a trained door systems technician BEFORE
installing opener.
4. Disable ALL locks and remove ALL ropes connected to garage
door BEFORE installing opener to avoid entanglement.
5. Install garage door opener 7 feet (2.13 m) or more above
fl oor.
6. Mount the emergency release within reach, but at least 6 feet
(1.8 m) above the fl oor and avoiding contact with vehicles to
avoid accidental release.
7. NEVER connect garage door opener to power source until
instructed to do so.
8. NEVER wear watches, rings or loose clothing while installing
or servicing opener. They could be caught in garage door or
opener mechanisms.
9. Install wall-mounted garage door control:
• within sight of the garage door.
• out of reach of children at minimum height of
5 feet (1.5 m).
• away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to garage door
control.
11. Place manual release/safety reverse test label in plain view
on inside of garage door.
12. Upon completion of installation, test safety reversal system.
Door MUST reverse on contact with a 1-1/2" (3.8 cm) high
object (or a 2x4 laid fl at) on the fl oor.
15
INSTALLATION STEP 1
Unfinished
Ceiling
38 mm
OPTIONAL
CEILING
MOUNT
FOR
HEADER
BRACKET
Header Wall
38 mm
Structural
Supports
Vertical Centerline
of Garage Door
Level
(optional)
Header
Wall
Ceiling
SECTIONAL DOOR
WITH CURVED TRACK
Track
Highest Point
of Travel
Door
Header
Wall
Door
Track
Jamb
Hardware
Highest Point
of Travel
ONE-PIECE DOOR
WITH HORIZONTAL
TRACK & JAMB
HARDWARE
Highest Point
of Travel
Door
Track
Garage
Exterior
Track
Header
Wall
Highest Point
of Travel
Door
Track
CANOPY ONE-PIECE
DOOR WITH
VERTICAL TRACK
Header
Wall
ONE-PIECE DOOR
WITH HORIZONTAL &
VERTICAL TRACK
Determine the Header Bracket
Location
To prevent possible SERIOUS INJURY or DEATH:
• Header bracket MUST be RIGIDLY fastened to structural
support on header wall or ceiling, otherwise garage door
might not reverse when required. DO NOT install header
bracket over drywall.
• Concrete anchors MUST be used if mounting header bracket
or 38 mm board into masonry.
• NEVER try to loosen, move or adjust garage door, springs,
cables, pulleys, brackets, or their hardware, ALL of which are
under EXTREME tension.
• ALWAYS call a trained door systems technician if garage
door binds, sticks, or is out of balance. An unbalanced
garage door might not reverse when required.
Installation procedures vary according to garage door types.
Follow the instructions which apply to your door.
If your door is a canopy or dual-track style garage door, a door
arm conversion kit is REQUIRED. Follow the installation
instructions included with the replacement door arm sectional.
SECTIONAL DOOR
AND ONE-PIECE DOOR WITH TRACK
1. Close the door and mark the inside vertical centerline of the
garage door.
2. Extend the line onto the header wall above the door.
You can fasten the header bracket within 1.2 m of the left or
right of the door center only if a torsion spring or center
bearing plate is in the way; or you can attach it to the ceiling
(see page 17) when clearance is minimal. (It may be
mounted on the wall upside down if necessary, to gain
approximately
1 cm.)
If you need to install the header bracket on a 38 mm board
(on wall or ceiling), use lag screws (not provided) to securely
fasten the 38 mm board to structural supports as shown here
and on page 17.
3. Open your door to the highest point of travel as shown. Draw
an inter secting horizontal line on the header wall 5 cm above
the high point. This height will provide travel clearance for the
top edge of the door.
Proceed to Step 2, page 18.
16
ONE-PIECE DOOR WITHOUT TRACK
Door
Highest Point
of Travel
Header Wall
Pivot
Distance
Floor
Header Wall
Highest Point
of Travel
Door
Floor
Distance
Jamb
Hardware
1. Close the door and mark the inside vertical centerline of your
garage door. Extend the line onto the header wall above door,
as shown.
If headroom clearance is minimal, you can install the header
bracket on the ceiling. See page 18.
If you need to install the header bracket on a 38 mm board (on
wall or ceiling), use lag screws (not provided) to securely
fasten the 38 mm board to structural supports as shown.
2. Open your door to the highest point of travel as shown.
Measure the distance from the top of the door to the floor.
Subtract the actual height of the door. Add 20 cm to the
remainder. (See Example).
3. Close the door and draw an intersecting horizontal line on the
header wall at the determined height.
NOTE: If the total number of centimeters exceeds the height
available in your garage, use the maximum height possible, or
refer to page 18 for ceiling installation.
Header Wall
Vertical
Centerline
Unfinished
Ceiling
38 mm
Board
Vertical
Centerline
of Garage
Door
Structural
Supports
38 mm Board
HEADER BRACKET
OPTIONAL
CEILING MOUNT
FOR
EXAMPLE
Distance from top of door
(at highest point of travel) to floor ..................234 cm
Actual height of door .................................... -224 cm
Remainder ........................................................10 cm
Add .................................................................+20 cm
Bracket height on header wall .........................=30 cm
(Measure UP from top of CLOSED door.)
Proceed to Step 2, page 18.
One-piece door without track: jamb
hardware
One-piece door without track: pivot
hardware
17
INSTALLATION STEP 2
Ceiling Mounting Holes
Lag Screws
5/16"-9x1-5/8"
Garage Door
Vertical Centerline
of Garage Door
Header Wall
– Finished Ceiling –
Header
Bracket
15 cm Maximum
Vertical
Centerline of
Garage Door
Door
Spring
Install the Header Bracket
You can attach the header bracket either to the wall above the
garage door, or to the ceiling. Follow the instructions which will
work best for your particular requirements. Do not install the
header bracket over drywall. If installing into masonry, use
concrete anchors (not provided).
WALL HEADER BRACKET INSTALLATION
• Center the bracket on the vertical centerline with the bottom
edge of the bracket on the horizontal line as shown (with the
arrow pointing toward the ceiling).
• Mark the vertical set of bracket holes (do not use the holes
designated for ceiling mount). Drill 5 mm pilot holes and fasten
the bracket securely to a structural support with the hardware
provided.
HARDWARE SHOWN ACTUAL SIZE
Lag Screw
5/16"-9x1-5/8"
Wall Mounting Holes
Header
– –
Wall
38 mm
Board
Highest Point of
Garage Door Travel
Wall Mounting Holes
Optional
Vertical
Centerline of
Garage Door
Lag Screws
5/16"-9x1-5/8"
Header
Bracket
Door Spring
Garage
Door
Vertical Centerline
of Garage Door
CEILING HEADER BRACKET INSTALLATION
• Extend the vertical centerline onto the ceiling as shown.
• Center the bracket on the vertical mark, no more than 15 cm
from the wall. Make sure the arrow is pointing toward the wall.
The bracket can be mounted flush against the ceiling when
clearance is minimal.
• Mark the side holes. Drill 5 mm pilot holes and fasten bracket
securely to a structural support with the hardware provided.
18
Clevis Pin
5/16" x 2-3/4"
Ring Fastener
Header
Bracket
Temporary
Support
Header Wall
Garage
Door
Rail
Chain
Pulley
Bracket
Clevis Pin
5/16"x2-3/4"
Ring Fastener
Header Bracket
Chain
Pulley
Bracket
Rail
INSTALLATION STEP 3
Attach the Rail to the Header Bracket
• Position the opener on the garage floor below the header
bracket. Use packing material as a protective base.
NOTE: If the door spring is in the way you’ll need help. Have
someone hold the opener securely on a temporary support to
allow the rail to clear the spring.
• Position the rail bracket against the header bracket.
• Align the bracket holes and join with a clevis pin as shown.
• Insert a ring fastener to secure.
HARDWARE SHOWN ACTUAL SIZE
19
INSTALLATION STEP 4
Rail
Door
Header
Bracket
Top of Door
Position the Opener
Follow instructions which apply to your door type as illustrated.
SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK
A 38 mm board is convenient for setting an ideal door-to-rail
distance.
• Raise the opener onto a stepladder. You will need help at this
point if the ladder is not tall enough.
• Open the door all the way and place a 38 mm board on the top
section beneath the rail.
• If the top section or panel hits the trolley when you raise
the door, pull down on the trolley release arm to disconnect
inner and outer sections. Slide the outer trolley toward the
motor unit. The trolley can remain disconnected until
Installation Step 11 is completed.
Trolley
Release Arm
ENGAGED
RELEASED
To prevent damage to garage door, rest garage door opener
rail on 38 mm board placed on top section of door.
a 38 mm board is used to determine
the correct mounting height from
ceiling.
ONE-PIECE DOOR WITHOUT TRACK
• With the door fully open and parallel to the floor, measure the
distance from the floor to the top of the door.
• Using a stepladder as a support, raise the top of the opener to
this height.
• The top of the door should be level with the top of the motor
unit. Do not position the opener more than 5 cm above this
point.
a 38 mm board is used to determine
the correct mounting height from
ceiling.
20
INSTALLATION STEP 5
Hang the Opener
Two representative installations are shown. Yours may be
different. Hanging brackets should be angled (Figure 1) to provide
rigid support. On finished ceilings (Figure 2 and Figure 3), attach
a sturdy metal bracket to structural supports before installing the
opener. This bracket and fastening hardware are not provided.
1. Measure the distance from each side of the motor unit to the
structural support.
2. Cut both pieces of the hanging bracket to required lengths.
3. Drill 5 mm pilot holes in the structural supports.
4. Attach one end of each bracket to a support with
5/16"-18x1-7/8" lag screws.
5. Fasten the opener to the hanging brackets with
5/16"-18x7/8" hex bolts, lock washers and nuts.
6. Check to make sure the rail is centered over the door (or in line
with the header bracket if the bracket is not centered above the
door).
7. Remove the 38 mm board. Operate the door manually. If the
door hits the rail, raise the header bracket.
8. Grease the top and underside of the rail surface where the
trolley slides with rail grease.
To avoid possible SERIOUS INJURY from a falling garage door
opener, fasten it SECURELY to structural supports of the
garage. Concrete anchors MUST be used if installing ANY
brackets into masonry.
Figure 1
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Figure 2
Measure
Distance
Bracket
(Not Provided)
Hidden
Support
Lag Screws
5/16"-18x1-7/8"
13 mm Socket Wrench
Structural
Supports
Lag Screws
5/16"-18x1-7/8"
FINISHED CEILING
Hex Bolt
5/16"-18x7/8"
HARDWARE SHOWN ACTUAL SIZE
Lag Screw 5/16"-9x1-5/8"
Nut 5/16"-18
Lock Washer 5/16"
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Figure 3
Lag Screws
5/16"-18x1-7/8"
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
FINISHED CEILING
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
21
INSTALLATION STEP 6
Lighted Door Control Button
6ABx1-1/2" Screw
Drywall
Anchors
Insulated
Staples
Multi-function (std installation)
6AB x 1-1/4" Screw
Multi-function (pre-wired)
6-32 x 1" Screw
To release or insert wire,
push in tab with screwdriver tip
Door Control
Connections
11 mm
Strip wire 11 mm
Red
Grey
White
Install the Door Control
Locate door control within sight of the door at a minimum height
of 1.5 m where small children cannot reach, and away from
moving parts of the door and door hardware. The installation
surface must be smooth and flat. If installing into drywall (Figure
1), drill 4 mm holes and use anchors provided. For pre-wired
installations (as in new home construction), it may be mounted to
a single gang box (Figure 2).
NOTE: After installation, a green indicator light behind the cover
will indicate proper connection. If not lit, the Lock and Light
features will not function (reverse wires to correct).
1. Strip 11 mm of insulation from one end of bell wire and
connect to the two screw terminals on back of door control by
color: white wire to 2 and white/red wire to the 1 (Figure 3).
Model 1215EM - Lighted door control:
2.
the Lighted Door Control.
Fasten to wall with 6ABx1-1/2" self-
tapping screws (Figure 4).
Model 1225EM - Multi-function door control:
cover by gently prying at slot in top of the cover with a small
flat head screwdriver. Fasten with 6ABx1-1/4" self-tapping
screws (drywall installation) or 6-32x1" machine screws (into
gang box) as follows:
• Drill and install bottom screw, allowing 3 mm to protrude
above wall surface.
• Position bottom of door control on screw head and slide
down to secure. Adjust screw for snug fit.
• Install top screw with care to avoid cracking plastic housing.
Do not overtighten.
• Insert bottom tabs and snap on cover.
3. (Standard installation only) Run bell wire up wall and across
ceiling to motor unit. Use insulated staples to secure wire in
several places. Do not pierce wire with a staple, creating a
short or open circuit.
4. Strip 11 mm of insulation from end of bell wire. Connect bell
wire to the quick-connect terminals as follows: white to white
and white/red to red (Figure 5).
NOTE: When connecting multiple door controls to the opener,
twist same color wires together. Insert wires into quick-connect
holes: white to white and red/white to red.
5. Use tacks or staples to permanently attach entrapment warning
label to wall near door control, and manual release/safety
reverse test label in a prominent location on inside of garage
door.
WIRING INSTRUCTIONS FOR ACCESSORIES
The Protector System®: To opener terminals: White to White and
Black to grey.
Outside Keylock Accessory connections: To opener terminals:
Red/white to Red and White to White.
Remove the cover from
Remove white
To prevent possible SERIOUS INJURY or DEATH from
electrocution:
• Be sure power is not connected BEFORE installing door
control.
• Connect ONLY to 24 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a closing
garage door:
• Install door control within sight of garage door, out of reach
of children at a minimum height of 1.5 m, and away from ALL
moving parts of door.
• NEVER permit children to operate or play with door control
push buttons or remote control transmitters.
• Activate door ONLY when it can be seen clearly, is properly
adjusted, and there are no obstructions to door travel.
• ALWAYS keep garage door in sight until completely closed.
NEVER permit anyone to cross path of closing garage door.
HARDWARE SHOWN ACTUAL SIZE
PRE-WIRED
INSTALLATION
LOCK
LGHT
Figure 4 REMOVE COVER
Single
Gang Box
24 Volt
Bell Wire
STANDARD
INSTALLATION
LOCK
LIGHT
Figure 1
To Replace
Insert Bottom Tabs First
Figure 3 DOOR CONTROL (BACK)
Top Mounting Hole
Terminal
Screws
Bottom Mounting Hole
Figure 2
To Replace
Insert Bottom Tabs First
Bell Wire
Figure 5
22
INSTALLATION STEP 7
Trolley
NOTICE
Overhand
Knot
Emergency
Release Handle
Rope
Trolley
Release Arm
Dimple for trolley lock
Lens
Hinge
100 Watt (Max)
Standard Light Bulb
Release Tab
100 Watt (Max)
Standard Light Bulb
Install the Lights
• Press the release tabs on both sides of lens. Gently rotate lens
back and downward until the lens hinge is in the fully open
position. Do not remove the lens.
• Install up to a 100 watt maximum light bulb in each socket.
Light bulb size should be A19, standard neck only. The light
will turn ON and remain lit for approximately 4-1/2 minutes
when power is connected. Then the lights will turn OFF.
• Reverse the procedure to close the lens.
• If the bulbs burn out prematurely due to vibration, replace with
a Garage Door Opener bulb.
• Use A19, standard neck garage door opener bulbs for
replacement.
NOTE: Use only standard light bulbs. The use of short neck or
speciality light bulbs may overheat the endpanel or light socket.
To prevent possible OVERHEATING of the endpanel or light
socket:
• DO NOT use short neck or specialty light bulbs.
• DO NOT use halogen bulbs. Use ONLY incandescent.
To prevent damage to the opener:
• DO NOT use bulbs larger than 100W.
• ONLY use A19 size bulbs.
INSTALLATION STEP 8
Attach the Emergency Release Rope
and Handle
• Thread one end of the rope through the hole in the top of the
red handle so "NOTICE" reads right side up as shown. Secure
with an overhand knot at least 25 mm from the end of the rope
to prevent slipping.
• Thread the other end of the rope through the hole in the
release arm of the outer trolley.
• Adjust rope length so the handle is 1.8 m above the floor.
Secure with an overhand knot.
• Optional installation: As an added security option a padlock
may be installed on the trolley release arm. To utilize this
feature you must drill a hole 4.5 mm - 8 mm on the dimple
which is located on the trolley release arm. Install the padlock.
When using this feature the emergency release will not work
until the padlock is removed.
NOTE: If it is necessary to cut the rope, heat seal the cut end with
a match or lighter to prevent unraveling.
To prevent possible SERIOUS INJURY or DEATH from a falling
garage door:
• If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or broken
springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage doorway
is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If rope knot
becomes untied, you could fall.
23
INSTALLATION STEP 9
RIGHT
WRONG
Ground Tab
Green
Ground Screw
Ground Wire
Black Wire
PERMANENT WIRING
CONNECTION
White Wire
Black
Wire
Electrical Requirements
To avoid installation difficulties, do not run the opener at this
time.
To reduce the risk of electric shock, your garage door opener has
a grounding type plug with a third grounding pin. This plug will
only fit into a grounding type outlet. If the plug doesn't fit into the
outlet you have, contact a qualified electrician to install the proper
outlet.
If permanent wiring is required by your local code, refer to the
following procedure.
To make a permanent connection through the 22 mm diameter
hole in the top of the motor unit:
• Remove the motor unit cover screws and set the cover aside.
• Remove the attached 3-prong cord.
• Connect the black (line) wire to the screw on the brass
terminal; the white (neutral) wire to the screw on the silver
terminal; and the ground wire to the green ground screw. The
opener must be grounded.
• Reinstall the cover.
To avoid installation difficulties, do not run the opener at this
time.
To prevent possible SERIOUS INJURY or DEATH from
electrocution or fire:
• Be sure power is not connected to the opener, and
disconnect power to circuit BEFORE removing cover to
establish permanent wiring connection.
• Garage door installation and wiring MUST be in compliance
with ALL local electrical and building codes.
• NEVER use an extension cord, 2-wire adapter, or change
plug in any way to make it fit outlet. Be sure the opener is
grounded.
24
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