Chamberlain APEX Access Device Installation And Operation Manual

APEX Access Device

Installation and Operation Manual

For Technical Support, Please Call:

1-888-528-7826

www.chamberlainaccess.com

Thank you for purchasing the APEX Access Device. While every effort has
been made to ensure the accuracy of the information in this document,
Chamberlain Access Solutions assumes no liability for any inaccuracies
contained herein. We reserve the right to change the information contained
herein at any time and without notice.

NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

Reorient or relocate the receiving antenna.•

Increase the separation between the equipment and receiver.•

Connect the equipment into an outlet on a circuit different from that to which the •
receiver is connected.

Consult the dealer or an experienced radio TV technician for help.•

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

© 2009 Chamberlain Access Solutions
All rights reserved. No part of this publication may be reproduced,

transmitted, transcribed, or translated into any language in any form, by
any means, without written permission of Chamberlain Access Solutions.

114A3863B

Chamberlain Access Solutions shall have no liability for any death, injury,
or damage, however incurred, based on a claim that Chamberlain Access
Solutions Products failed to function. However, if Chamberlain Access
Solutions is held liable, directly or indirectly, for any loss or damage arising
under this limited warranty or otherwise, Chamberlain Access Solutions’s
maximum liability will not in any case exceed the purchase price of the
Product, which will be fi xed as liquidated damages and not as a penalty,
and will be the complete and exclusive remedy against Chamberlain
Access Solutions

Warning: The User should follow all installation, operation,
and maintenance instructions. The User is strongly advised to

conduct Product and systems test at least once each week. Changes
in environmental conditions, electric or electronic disruptions, and
tampering may cause the Product to not perform as expected.

Warning: Chamberlain Access Solutions warrants its Product to
the User. The User is responsible for exercising all due prudence and

taking necessary precautions for the safety and protection of lives and
property wherever Chamberlain Access Solutions Products are installed.
Chamberlain Access Solutions does not authorize the use of its Products
in applications affecting life safety.

Notice. Some Chamberlain Access Solutions products use 900Mhz

wireless technology. Other devices at the site such as cordless telephones
or alarm components may cause interference that will disrupt the operation
of the system or may be interfered with by the system. Chamberlain Access
Solutions assumes no liability for any problems caused by interference. It is
the sole responsibility of the user to identify and correct such problems.

This equipment generates, uses, and can radiate radio
frequency energy and if not installed and used in accordance

with the instruction manual, may cause interference to radio
communications. It has been tested and found to comply with the limits
for a Class A computing device pursuant to Subpart J of Part 15 of FCC
rules, which are designed to provide reasonable protection against such
interference when operated in a commercial environment. Operation of
this equipment in a residential area is likely to cause interference in which
case the user, at his/her own expense, will be required to take whatever
measures may be required to correct the interference.

With the RS485 communication scheme, a keypad can be located

as far as 4000 feet from the controller, which is why shielded twisted

pair cable with ground wire is required for optimal operation. Voltage
drop across long lengths of wire must also be considered. The farther the
device is from the controller, the larger the gauge of wire that must be used.
Refer to the Voltage Drop Calculation QuickDoc for more information. This

document is available on our web site at www.ptiaccess.com/downloads.

THE SYSTEM WILL NOT OPERATE PROPERLY IF THE

VOLTAGE IS BELOW 12VDC. Extreme care should be taken

when choosing a power supply voltage and current rating. Long
distance runs may require a remote power supply to be installed in line
with an RB5 relay to ensure proper operation.

WARRANTY & DISCLAIMER

Chamberlain Access Solutions warrants its products and equipment to
conform to its own specifi cations and to be free from defects in materials
and workmanship, under normal use and service, for a period of two
years from the date of shipment. Within the warranty period, Chamberlain
Access Solutions will repair or replace, at its option, all or any part of
the warranted product which fails due to materials and/or workmanship.
Chamberlain Access Solutions will not be responsible for the dismantling
and/or re-installation charges. To utilize this warranty, the customer must
be given a Return Goods Authorization (RGA) number by Chamberlain
Access Solutions The customer must pay all shipping costs for returning
the product.

This warranty does not apply in cases of improper installation, misuse,
failure to follow the installation and operating instructions, alteration,
abuse, accident, tampering, natural events (lightning, fl ooding, storms,
etc.), and repair by anyone other than Chamberlain Access Solutions. This
warranty does not warrant the replacement of batteries that are used to
power our products.

This warranty is exclusive and in lieu of all other warranties, expressed or
implied, including but not limited to the implied warranties of merchantability
and fi tness for a particular purpose. Chamberlain Access Solutions will
not be liable to anyone for any consequential or incidental damages for
breech of this warranty or any other warranties.

This warranty will not be modifi ed or varied. Chamberlain Access Solutions
does not authorize any person to act on its behalf to modify or vary this
warranty. This warranty applies to Chamberlain Access Solutions products
only. All other products, accessories, or attachments used in conjunction
with our equipment, including batteries, will be covered solely by their own
warranty, if any. Chamberlain Access Solutions will not be liable for any
direct, incidental, or consequential damage or loss whatsoever, caused by
the malfunction of product due to products, accessories, or attachments
of other manufacturers, including batteries, used in conjunction with our
products.

The customer recognizes that a properly installed and maintained security
system may only reduce the risk of events such as burglary, robbery,
personal injury, and fi re. It does not insure or guarantee that there will
be no death, personal damage, and/or damage to property as a result.
Chamberlain Access Solutions does not claim that the Product may not
be compromised and/or circumvented, or that the Product will prevent any
death, personal and/or bodily injury and/or damage to property resulting
from burglary, robbery, fi re, or otherwise, or that the Product will in all
cases provide adequate warning or protection.

Chamberlain Access Solutions products should only be installed by qualifi ed
installers. The customer is responsible for verifying the qualifi cations of the
selected installer.

41

CONTENTS

Technical Specifi cations .......................................................................... 2

Installation ................................................................................................ 3

Mounting Options ................................................................................ 3

Drive Up Accessibility ......................................................................3

Walk Up Accessibility ....................................................................... 3

ADA Guidelines for Access Control ..................................................... 4

Recommendations for Sites ............................................................ 4

ADA Mounting Requirements .............................................................. 5

Mounting Access Devices .................................................................... 7

Surface Mount ................................................................................. 7

Flush Mount ..................................................................................... 7

Box Mount ........................................................................................ 8

Gooseneck Stand Mount ................................................................. 9

Wall Mount Gooseneck .................................................................. 10

Keypad Adapter Plate .................................................................... 10

Single Bollard ................................................................................. 10

Double Bollard ............................................................................... 10

Installing APEX Access Devices ....................................................... 11

Testing the Keypad ............................................................................ 19

Operation ................................................................................................ 20

Input/Output Descriptions ................................................................. 20

Relay Outputs ............................................................................... 20

Dry Contact Inputs ........................................................................ 21

Using Extended Door Controls ......................................................... 22

APEX Access Device Setup Function ................................................23

Setup Parameters / Functions ...................................................... 23

Standard Display Messages .......................................................... 29

Access Codes and Cards .............................................................. 29

Security Checks ............................................................................ 31

Access Response Messages ......................................................... 32

System Maintenance ............................................................................. 34

Periodic Visual Inspection ................................................................. 34

Periodic Cleaning .............................................................................. 34

Cleaning the Housing and Touchpad ............................................. 34

Cleaning the Magnetic Stripe Reader ............................................ 34

Troubleshooting ..................................................................................... 35

Test power and communication ......................................................... 35

Test card and code input .................................................................... 37

Test individual devices ....................................................................... 38

Test multiple devices or entire site ..................................................... 39

Warranty & Disclaimer ........................................................................... 41

40 1

TECHNICAL SPECIFICATIONS

Power Supply:

Voltage: 12 – 24VDC or 12 – 18VAC
Current Consumption: 300mA Maximum

Relay Outputs (resistive load):

Maximum Switching Voltage: 30VAC/DC
Maximum Switching Current: AC: 10A (NO) / 3A (NC)
DC: 5A (NO) / 3A (NC)
Maximum Switching Capacity: 1250VA (NO)
375VA (NC)
Minimum Permissible Load: 10mA at 5VDC
Contact Resistance: 100 mΩ Maximum
Life Expectancy:
Mechanical: 10,000,000 operations
Electrical: 200,000 operations minimum
(at maximum rated load)

Inputs:

Dry Contact Type ONLY.
Do NOT apply voltage to any of the inputs.
Dry Contact Specifi cations:
Contact Resistance: 500 mΩ Maximum
Current Capacity: 100mA at 5VDC Minimum

Test multiple devices or entire site

Generally, multiple problems are a sign of problems in the wiring, either
from bad splices, pinched or nicked wires, radio frequency interference,
water in the conduit, or incorrect wire type. To check the entire site for
problems, use the following procedure:

Allow for access and egress of customers and open all device 1.

housings.

Unplug the 2. power and data terminal blocks on every AI device on

the site.

Once every device on the site is unplugged, add one device at a 3.

time back into the system.

Allow the device to function for an hour and then add in the next 4.

device in line.

Eventually, a device will be added that causes the problem to

manifest. Switch this device with one that has been previously

added to verify if the problem exists in the location or in the device.

If the problem stays in the same location, it is probably a wiring 5.

issue. Contact a service company to check the wiring.

Environmental:

Ambient Temperature: -40°C to +80°C (-40°F to 176°F)
Ambient Humidity: 0% to 100% (see note)

Note: The humidity inside the housing for any APEX device cannot exceed

100% and must be noncondensing.

2

39

If there are multiple problems or ongoing issues, the process in the 4.
previous step can be performed for an entire site. Generally, multiple
problems are a sign of problems in the wiring, either from bad
splices, pinched or nicked wires, radio frequency interference, water
in the conduit, or incorrect wire type. To check an entire site, allow for
access and egress of customers and open the housings and unplug
the power and data terminal blocks on every AI device on the site.
When every device on the site is unplugged, add one device back
into the system at a time. Allow that device to function for an hour
and then add in the next device in line. Eventually, a device will be
added that causes the problem to manifest. Switch this device with
one that has been previously added to verify if the problem exists in
the location or in the device.

Verify that all devices are receiving enough 5. power. Create a voltage
map of the site by sketching out the locations of every AI device on
the site. Use a multimeter to take DC power readings at each device.
Note these readings on the sketch. Any device that is receiving less
than 12V is underpowered and can cause the entire system to lock up.

Test individual devices

To test individual devices, use the following procedure:

Try a code or card at the 1. AI device controlling the gate. Be sure
the code or card is one that is known to be working at that location
and time. Try several codes to verify operation. Note which code(s)
were tried and the response at each device as well as the response
that appears on the event log.

Try the same code(s) or card(s) at other access devices on the 2.
property. Compare the result with the previous step. Try to narrow
down which devices are affected.

To determine whether the problem is in the device or the location, 3.
make sure to allow for access and egress of customers and then
remove the device in question. Switch the device with another
similar device that has been proven to be working. For example, if
the entrance keypad isn’t working, but the exit one is, then switch
the two. Be sure to switch the addresses also. If the problem stays
in the same location, it is probably a wiring issue. Contact a service
company to check the wiring.

INSTALLATION

Mounting Options

The APEX Access Device controls entry to or exit from a secured area. It
works in conjunction with a controller and control software. The APEX can
be used to control gate access, building access, room access, elevator
access, etc. It is designed for ease of use and fl exibility. Both the keypad
and the large LCD are backlit for easy visibility day and night. Mounting
height for devices will vary with local code regarding handicap access,
emergency and fi re access, and other regulations.

Before installing the APEX, determine where and how the device will be
installed as the mounting location will be determined by how the device is
to be used. If it is to be used for drive up access, it must be installed where
it can be accessed from a vehicle’s driver door. If it is to be used for walk up
access, it must be installed where it is easily accessible to a person on foot.

Drive Up Accessibility

When the APEX will be positioned for drive up accessibility, the device
must be mounted within easy reach of the driver of an automobile or light
truck. Most such applications use gooseneck stands that are located on
an island between the entry and exit gates, or to the left side of the gate if a
single gate is used. Local building codes may set a minimum and maximum
height for devices that are accessible by vehicle. Figure 1 shows possible
mounting locations when used for vehicle access.

Walk Up Accessibility

When the APEX is used for walk up access, it can be mounted on a stand
or attached to a wall. It can be surface mounted so that it protrudes from
the wall or it can be fl ush mounted using the optional fl ush mounting kit.

38

Figure 1

3

ADA Guidelines for Access Control

The Americans with Disabilities Act of 1990 ( ADA) prohibits discrimination
in and ensures equal access to employment, government services, public
accommodations, transportation, and commercial facilities for persons with
disabilities. Some of the guidelines and requirements from this law can be
applied to access control. Because many local municipalities have much
stricter standards than the ADA, we strongly recommend that owners,
builders, and installers consult a qualifi ed expert in local, state, and federal
interpretations of ADA and similar laws. For more information about the

ADA, visit the ADA web site at www.ada.gov or the Department of Justice
ADA web site at www.usdoj.gov/crt/ada/ or call the ADA Information Line

at [phone]. Many communities have adopted the Americans with
Disabilities Act (ADA) as the standard for locating devices that the general
public will use.

Recommendations for Sites

The ADA and other similar laws are open to some degree of interpretation
by local authorities and courts. It is in your best interest to familiarize
yourself with the complete requirements for ADA and other similar local
laws. Most important, however, is to work to provide reasonable access to
your services by persons of all abilities. Below are some recommendations
that may help.

Contact a local inspector or architect who can provide assistance in •
designing the access to your facility with respect to ADA and other
similar laws

Visit the • ADA web site or call the information line listed above

Provide adequate, well-lit signs (written, picture, and Braille)•

Design hallways with adequate room for wheelchairs•

Provide adequate access to all • keypads, access devices, and
elevator controls as provided for in ADA

Use keypads with • proximity cards or key fobs and audible signals to
provide greater access fl exibility

Test card and code input

Use the following steps for troubleshooting keypads, Wiegand devices,
and single door modules. Keep thorough notes during troubleshooting to
compare against and to help fi nd problems, prevent confusion, and save
time if site service by a technician is required.

Try a code or card at the keypad1. controlling the gate. Be sure the

code or card is one that is known to be working at that location

and time. Try several codes to verify operation. Note which code(s)

were tried and the response at each device as well as the response

on the software event log.

Try the same code(s) or card(s) at other access devices on the 2.

property. Compare the result with the previous step. Try to narrow

down whether multiple devices are affected or just one.

If the problem is narrowed down to one device, it must be 3.

determined if the problem is in the device or the location. Make sure

to allow for access and egress of customers and then remove the

device in question. Switch the device with another similar device

that has been proven to be working. For example, if the entrance

keypad isn’t working, but the exit one is, then switch the two. Be

sure to switch the addresses also. If the problem stays in the same

location, it is probably a wiring issue. Contact a service company to

check the wiring.

Figure 23

4

37

Step 3

Is the voltage at the APEX, connector P1 pins 1 & 2, greater than 18 Volts?
(Use a volt meter to meas3ure the voltage).

Yes – Voltage is too high, check power supply and retest

No – Proceed to step 4

NOTE: Create a voltage map of the site by sketching out the locations of every

AI device on the site. Use a multimeter to take DC power readings at each device.
Note these readings on the sketch. Any device that is receiving less than 12V is
underpowered and can cause the entire system to lock up.

Step 4

Is the display on the APEX blank?
Yes – Replace the APEX and retest

No – Proceed to step 5

Step 5

Is the APEX communicating with the controller and software?
Yes – Contact Technical Support if the APEX is still not working.

No – Check wiring and proceed to step 6
This can be determined by checking the LEDs on the APEX board or

by running the system setup report on the controller. When the APEX is
communicating with the controller, LEDs D1 – D6 will be blinking. If only
D1 and D4 are blinking, proceed to step 7. Refer to Figure 23 for the
location and function of the LEDs.

Step 6

Are any other devices set to the same address as the APEX?
Yes – Change one of the devices and retest

No – Proceed to the step 7

This can be determined by checking the addresses on all of the devices
or by disconnecting the APEX and running the system setup report on the
controller. If the system setup report shows the remote number (address)
assigned to the APEX as being ON LINE with the APEX disconnected,
then another device is sharing the same address.

Step 7

Is the maximum number of remotes in the controller set to a number
greater than the address of the APEX?

Yes – Contact Technical Support if the APEX is still not working.

No – Change the maximum number of remotes and retest

This can be determined by running the system setup report from the
controller or by checking the value under function 14. If the value is lower
than the address of the APEX, the controller will not try to communicate
with it.

ADA Mounting Requirements

Keypads should be mounted so that the top of the number 1.

touchpad is no more than 48 inches above the fi nished fl oor with
no obstructions in locations where wheelchair access is available
only from the front. Keypads can be placed higher if a wall mount
gooseneck allows closer access to the keypad.

Figure 2a

Keypads should be mounted so that 2.

the top of the number touchpad is
no more than 54 inches above the
fi nished fl oor with no obstructions in
locations where the wheelchair has
sideways access.

3. Keypads should be mounted so as
not to protrude more than 4 inches
from the wall. If mounted in a bollard
or pylon, it may protrude up to 12
inches. Items mounted higher on the
wall or ceiling must be 80 inches or
higher above the fi nished fl oor.

Figure 2b

Figure 3

Figure 4

36

5

Computer keyboards and other 4. offi ce equipment should be

placed on desks between 28” – 34” tall with no more than 20
inches in reach depth for obstructed front access or 24 inches in
reach depth for obstructed side reach access. In the fi rst fi gure
below, if X < 20” then Y = 48”. When X = 20” – 25”, then Y = 44”.
X should always be ≤ 25”.

Figure 5a

All information contained herein is from the ADA web site and the Department of Justice
Code of Federal Regulations Excerpt CFR Part 36 ADA Standards for Accessible Design
revised July 1, 1994. Chamberlain Access Solutions is not liable for the information contained
in this document and we strongly recommend that installers, owners, and builders work with
qualifi ed experts in the local, state, and federal interpretations of ADA and other similar laws.
Refer to the ADA Standards for Accessible Design and Federal regulations for more specifi c
information and requirements.

Figure 5b

TROUBLESHOOTING

For a New Installation, the typical problems encountered are related to the

installation or confi guration process. Start at step 1 in the Troubleshooting
Steps section and proceed until the problem is found and resolved.

For an Existing (previously working) Installation, the fi rst step is to determine

whether anything has been changed at the site. For instance, Has there
been any new construction? This includes any changes to the site,
adding units, reconfi guring units, changing or adding video surveillance
components, changing any electrical wiring, roofi ng changes, painting,
etc. Even with a small change, wiring can be disturbed or disconnected or
something new can interfere with equipment operation.

I• f there has been new construction, start at step 1 in the
Troubleshooting Steps section and proceed until the problem is
found and resolved.

If the APEX is not working, start at step 1 and proceed until the •
problem is found and corrected.

If the APEX is receiving power, start at step 4 and proceed until the •
problem is found and corrected.

Keep thorough notes during troubleshooting to compare against and to
help fi nd problems, prevent confusion, and save time if site service by a
technician is required.

Test power and communication

Step 1

Does the APEX Access Device have Power?

Yes – Proceed to step 2

No – Check Power Supply and Wiring and retest or see Multiple
Device Problems

This can be tested quickly by checking the display of the APEX. If the
display is on or if any of the LEDs on the board are on, the board has
power. If there is no indication of power from the display or LEDs, use a
volt meter to check for the presence of voltage on connector P1 pins 1 &

2.

Step 2

Is the voltage at the APEX, connector P1 pins 1 & 2, greater than 10.5
Volts? (Use a volt meter to measure the voltage).

Yes – Proceed to step 3

No – Check Power Supply and Wiring and retest

6

35

SYSTEM MAINTENANCE

The APEX Access Device requires minimal maintenance. However, as
with any electronic or mechanical device that is used regularly, a small
amount of maintenance done on a regular basis will extend the life of the
product.

Periodic Visual Inspection

The APEX device should be inspected monthly. When performing the
visual inspection, look for the following items:

Damage caused by contact with vehicles, vandalism, etc.•
Damage caused by water, rain, salt spray, etc.•
Breaks or cracks in the sealant where the APEX mounts to the •

gooseneck stand or wall

Periodic Cleaning

The APEX should be cleaned at least twice a year. More frequent cleaning
may be required in harsh environments.

Cleaning the Housing and Touchpad

Inspect and clean the housing and touchpad at least once a year. To clean
the housing, spray the unit with a mild household cleaner and wipe with
a soft cloth. Do not use harsh chemicals, abrasives, or petroleum-based
products as they can damage the fi nish on the housing. Do not immerse the
device in water or use a pressure washer. A small, soft brush (a toothbrush
works well) can be used to clean between the keys on the touchpad.

Remove the APEX from the housing to inspect and clean the inside of the
unit. When inspecting the inside of the housing and the APEX, look for the
following items:

Dirt or dust that has collected on the inside of the housing and the •
circuit board

Signs of water damage or corrosion caused by prolonged contact to •
water

Insects or insect droppings•

Wipe out the inside of the housing with a soft cloth to remove any debris
that has collected. Do not use cleaners of any kind, including water, to clean
inside the housing or on the circuit boards. A small can of compressed air
can be used to remove insects and dust from the circuit board.

Cleaning the Magnetic Stripe Reader

The APEX is shipped with a cleaning card for the magnetic stripe reader (if
installed). The cleaning card is a small plastic card with a special cleaning
surface on one side that has been saturated with a cleaning solution. To
clean the reader, swipe the cleaning card several times through the slot
in the reader. Once the card has been used, it should be disposed of.
Additional cards can be ordered from Chamberlain Access Solutions. It is
advisable to keep a supply of cards on hand.

Mounting Access Devices

The proper mounting height for the APEX varies with the application.
There are several options for mounting access devices: surface mount,
fl ush mount, box mount, and wall mount. These can be attached to a wall
or installed at an entrance using a gooseneck or bollard.

Once it has been determined where to install the keypad, the location and
purpose of the device should be noted on a site security wiring plan that is
kept in a safe location for future maintenance and service purposes.

Surface Mount

Surface mounting of keypads is
generally used in conjunction with door
strikes and elevators. Mounting height
is generally 48” – 58” from the fi nished
fl oor to the center of the ‘5’ button on
the touchpad. The actual location of the
wall-mounted APEX may be affected by
local building codes.

The type of fasteners required will
depend on the material used to
construct the wall. If the APEX is
installed on an exterior wall, make sure
the contact point between the housing
and the wall is sealed with some form
of silicone sealant rated for outdoor use
to prevent moisture and insects from
getting into the housing.

Flush Mount

A fl ush mount box allows the keypad to
be set into hollow walls and is generally
used in interior installations. The fl ush
mount box must be ordered separately.
Mounting height is generally 48” – 58”
from the fi nished fl oor to the center of
the ‘5’ button on the touchpad. If the
fl ush mount kit must be used outdoors,
a gasket is required for the face plate.
Refer to Figure 8 for the mounting
details of the fl ush mount adapter. The
actual placement of the APEX device
and the wiring methods to it may be
affected by local building codes.

An elevator fl ush mount is available
that is made of brushed stainless steel
for mounting inside elevator cars. This
model does not include an intercom.

Figure 6

Figure 7

34

7

Figure 8

Box Mount

A box mount with no shaded
overhang can be ordered for
locations that require the keypad
to be mounted lower than standard
height, such as for handicap
access. With a normal APEX
mount, a standing person may not
be able to see the display. The box
mount must be ordered separately.
Mounting height varies from 42”
– 58” from the fi nished fl oor to
the center of the ‘5’ button on the
touchpad.

When the customer’s code has expired:

* WERE SORRY *

THE CODE YOU
ENTERED HAS EXPIRED

When the customer’s card has expired:

* WERE SORRY *

THE CARD YOU
ENTERED HAS EXPIRED

When the customer has been suspended:

* WERE SORRY *

YOUR ACCESS HAS
BEEN SUSPENDED

When the code the customer entered is not valid:

* WERE SORRY *

THE CODE YOU ENTERED
IS NOT VALID

When the card the customer used is not valid:

* WERE SORRY *

THE CARD YOU ENTERED
IS NOT VALID

NOTE: Most standard keypad installations
will place the ‘5’ button on the touchpad at
approximately 50 inches from the fi nished
fl oor for walk up keypads and 45 inches
from the fi nished driveway for standard vehicle access.

8

Figure 9

33

Trip Relay Offl ine Check. The fi nal security check for the APEX is to

check the Trip Relay Offl ine option. If it has been enabled, the APEX will
allow the access process to continue. If it has been disabled and the APEX
is not in communication with the controller, then the APEX will display the
following message and no further access attempts will be allowed.

Were Sorry, this
device is out of
service. Please see
the manager

Once the controller has gone through its security checks, it will verify the
code and send a response to the APEX. The response message will be
displayed. The messages that can be received from the controller vary
depending on the type of response.

Access Response Messages

There are several standard messages built in to the APEX. The types of
messages the APEX receives from the controller in response to an access
request vary depending on the conditions. The following briefl y describes
the conditions and the displayed message.

For a valid Entry:

Welcome to
Your Storage
Facility
ENTRY IS GRANTED

Gooseneck Stand Mount

A gooseneck is commonly used for driveways for vehicle access. These
stands are designed at the standard height of 42” (at the center of the
APEX) for mounting on concrete pads at the driver side of the site entry or
exit area. It can also be used near doors for wheelchair access or when
sidewalks and landscaping require a freestanding keypad mount away
from the building.

The base plate is equipped with a hole that will accept conduit (¾”
maximum) for the electrical wiring to the APEX device. Ensure the conduit is
placed properly and the wiring is run through the conduit before mounting the
gooseneck stand to the concrete base. The actual location of the gooseneck
and the mounting techniques may be affected by local building codes.
Generally, the keypad should be protected with concrete bollards that
prevent vehicles from hitting the keypad.

There are several different styles of gooseneck stands available. Refer to
Figure 10 for the dimensions of two common styles.

For a valid Exit:

THANK YOU FOR USING
Your Storage
Facility
EXIT IS GRANTED

When the area is closed (outside of allowed access hours):

* WERE SORRY *

THIS AREA IS
CURRENTLY CLOSED

When the customer is not authorized to enter an area:

* WERE SORRY *

YOU ARE NOT ALLOWED
INTO THIS AREA

32

Figure 10

NOTE: Both single and double bollards are mounted on a Schedule 40 10 3/4”
diameter pipe with a .365” wall. This pipe is footed in concrete and fi lled 3/4 of
the way with concrete to create a solid barrier. The entire pipe and bollard are
then painted to match the facility. Contact Chamberlain Access Solutions for full
measured installation plans and instructions.

9

Wall Mount Gooseneck

A wall mount gooseneck allows the
keypad to be mounted on a wall. It may
be used for door strikes or for gates in
driveways that run next to a building
wall. A gooseneck can also be used
to assist with wheelchair access to a
device. Mounting height is generally 48”
– 58” from fi nished fl oor to the ‘5’ button
on the touchpad for walk up access and
45 inches from driveway level to the ‘5’
button on the touchpad for vehicular
access.

Keypad Adapter Plate

A keypad adapter plate is an aluminum
plate used to mount keypads to
stands, bollards, and goosenecks

Figure 11

manufactured by other companies. The
installer will measure, mark, and drill
holes in the adapter plate to match the stand they are using.
The holes should be countersunk on the same side as the
installed screws so that the keypad will cover the mounting
screws to prevent tampering. The screws and screwholes
that are provided on the aluminum plate match up with the

APEX keyhole mounting pattern.

Single Bollard

A bollard is used as an attractive and functional stand for
keypads. It helps protect the keypad from
being struck by vehicles. It can be used in
driveways for vehicle access or near doors as a
decorative keypad stand. It can be painted any
color to compliment the site. Mounting height is
determined by the height of the pipe on which it
is mounted.

Double Bollard

Similar in design to the single bollard, the
double bollard is taller and has a second
mounting point above the fi rst to allow both cars
and RVs to enter through the same gate without
requiring drivers to get out of the vehicle to use
the keypad. This design can also be used to
mount a Knox Box for fi re safety.

Bollards can also be fi lled with concrete and used
as barriers to protect keypads, walls, or gates.

Figure 12a and 12b

Security Checks

A series of security checks are performed by the APEX before allowing
entrance. These checks are used to prevent unauthorized access attempts.
When a customer uses an access code, the checks are performed as
soon as the code is entered. If the customer uses a card, the checks are
performed as soon as the card has been swiped in the magnetic stripe
reader or presented to the proximity reader.

Tamper Check. The APEX performs a tamper check to see if the tamper

switch has been enabled. If it is enabled, it ensures that the switch is
secure. If both conditions are true or the tamper is disabled, the APEX
will proceed to the next security check. If the APEX detects tampering, it
will display the following message and no further access attempts will be
allowed.

* WERE SORRY *

THIS UNIT HAS BEEN
TAMPERED WITH

Presence Required Check. After checking the tamper, the APEX will

check to see if the Presence Required option has been selected. If it has
been selected, the APEX will check the input to see if a presence has
been detected. If this option has been turned off or if a presence has been
detected, the APEX will continue with the next security check. If the APEX
does not detect a required presence, it will display the following message
and no further access attempts will be allowed.

* WERE SORRY *

NO PRESENCE HAS BEEN
DETECTED

Maximum Attempts Check. The maximum attempts security check is

designed to discourage someone from attempting numbers at random
to enter the site. If the Max. Attempts before Lockout feature is set to a
value other than zero, the APEX will check to see if the user has tried a
code more than the allowed times. If not, the APEX will proceed to the
next security check. If the maximum number of unsuccessful attempts has
been exceeded, the APEX will display the following message and disable
any further access attempts. The APEX will not allow any further attempts
until it has had 60 seconds without any key being pressed. If a key is
pressed while this message is displayed, the 60 second timer starts over.

* WERE SORRY *

PLEASE SEE THE
MANAGER

10

31

Access Codes. To enter a code, the user presses *. The following

message will be displayed.

* PLEASE ENTER *
YOUR ACCESS CODE

PRESS # WHEN DONE

The user enters their access code using the touchpad and presses the #
key. The APEX will send the code to the controller and wait for a response
while the APEX goes through the security checks described in the Security
Checks section. The message on the display will change to the following
while waiting for a response.

* PLEASE WAIT *

VERIFYING ACCESS

Magnetic Stripe Cards. When the APEX is set to use magnetic stripe

cards, the user swipes his or her card through the slot in the card reader
on the APEX. The orientation of the card is important. The magnetic stripe
on the card must be aligned to pass through the slot facing the wide side
of the reader. If the APEX is not able to read the card correctly or if there is
an error on the card, the following message will be displayed:

* WERE SORRY *

Installing APEX Access Devices

Power and data communication wiring is the most important wiring
component for APEX devices. The APEX requires power and
communication lines to be supplied from the controller. We recommend
that power and data communication be run through a single 18 AWG
4-conductor shielded cable as this cable works well in most cases.
Some installations require larger gauge wire. See Figure 13 for details on
connecting the wiring from the controller to the APEX.

PLEASE TRY YOUR CARD
AGAIN

Once the card is read, the APEX will go through the security checks
described in the Security Checks section. The Verifying Access message
will be displayed while waiting for a response.

Proximity Cards. When the APEX is set to use proximity cards, the user

simply places his or her card against the card reader on the APEX. The
orientation of the card is not important. If the APEX is not able to read the
card correctly or if there is an error on the card, the following message
will be displayed:

* WERE SORRY *

PLEASE TRY YOUR CARD
AGAIN

Once the card is read, the APEX will go through the security checks
described in the Security Checks section. The Verifying Access message
will be displayed while waiting for a response.

30

Figure 13

In addition to the power and communication cable, cables may also be
needed for the intercom, gate operator, door strike, presence detector, or
other device. Never install any other devices in the same run of wire as the
APEX. Use a different cable for each device. Most communities require
the wiring to be supplied to the APEX through approved electrical conduit.
Local building codes determine the actual installation techniques and
wiring methods. Only licensed contractors should install APEX devices.

The installation methods used are critical to trouble-free operation of the
keypad. Most of the problems that surface over time can be traced back to
poor installation techniques or improper wiring.

NOTE: All installations must conform to local building and electrical codes.

When discrepancies exist between local codes and this manual, local code takes
precedence.

11

Following are instructions on installing an APEX series keypad and
connecting the wiring run from the system controller :

Open the device by removing the four stainless steel button 1.
head machine screws on the front of the keypad case using the
security hex key provided with the unit. The front and back half will
separate.

Mount the back plate to the 2.
desired keypad location using
the three-keyed holes. Be sure
to seal around the back of each
screw hole and around the back
of the wire hole with an outdoor
silicone sealant. If the keypad is
being mounted on a gooseneck
or bollard, run a bead of silicone
in a triangle around the three
screwholes. If the keypad is
being mounted on a wall, before
mounting, run a bead of silicone

Figure 14

in a square around the back of
the keypad about ½ inch from the edge.

Pull the necessary wires through the wire hole on the back of the 3.
housing. Allow an extra 1 foot of wire to remain inside the housing.
After the wire connections are complete, excess wire can be pushed
back into the gooseneck or wall or it can be carefully set inside the
keypad housing for future maintenance and service. Each keypad
should have the following wires:

One 18 AWG, 4-conductor, shielded cable coming in from the •

controller or from the previous AI device in line.

One 18 AWG, 4-conductor, shielded cable going out to the next •

AI device in line (if there is another AI device down the line).

One earth ground wire•

Standard Display Messages

The APEX has two standard messages and one optional message that
are displayed when the power is on and no other functions have been
selected. The display will switch between the messages approximately
once every 5 seconds. The two standard messages are the date and
time message and the Welcome to… message. The third message is an
optional custom message.

Date and Time Message. The default time and date message. It is the

fi rst of two standard messages that the APEX displays when no keys
have been pressed and no cards used. When the APEX is confi gured for
reading magnetic stripe or proximity cards, the bottom line of the display
will show Use Card or Press *.

Wednesday 06/22/09
12:01:15 pm

Press * to begin

Welcome to… Message. The second standard message displayed by

the APEX when no keys have been pressed and no cards used. The two
middle lines can be changed in the setup function to refl ect the company
name, giving a more friendly welcome each time a customer, employee,
or resident enters or exits. Each line is limited to 20 characters. When the
APEX is confi gured for reading magnetic stripe or proximity cards, the
bottom line of the display will show Use Card or Press *.

Welcome to
Your Storage
Facility
Press * to begin

Access Codes and Cards

Depending on how the system is confi gured, the user will have an access
code that can be entered or a magnetic stripe card that can be swiped.
When the user approaches the device, one of the standard display
messages will be shown on the display. The system prompts the user with
the message Use Card or Press *.

The display and keypad are backlit at a low level to conserve power when
no one is using the device. This low level is suffi cient to read the display at
night. As soon as a customer enters a code or presents a card, the display
comes to full brightness.

12

29

Presence Input Req.

NO

Press * to Change

PRESS # WHEN DONE

Intercom Call
Report: NO
Press * to Change

PRESS # WHEN DONE

Change the
Displayed Site
Name?
Press * for YES
Press # for NO

Site Name 1st Line:
Your Storage

*=Left #=Right

Site Name 2nd Line:
Facility
1=1QZqz., 0=0-#*$@
*=Left #=Right

Setup Complete

PRESS # WHEN DONE

Requires use of the optional inputs. Input
#3 must be active before a code can be
entered. This can be used where a vehicle
sensor is required in a drive or other
traffi c area. When set to YES, Input #3 is
dedicated to this function and cannot be
used as an alarm input. Factory default
is NO.

Requires the optional inputs. Allows
the controller to report an intercom call.
When set to YES, Input 4 is used for the
intercom call. The exact confi guration of the
connections depends on the intercom type.
This option requires the use of an intercom
call button. Factory default is NO.

Allows the displayed site name to be
changed. If YES is selected, setup will
proceed to the following step. Select NO to
jump to the last parameter.

The fi rst line of the site name that is
displayed on the screen. Use the * and
# keys to move left and right through the
line. When the cursor is on a character, it
can be changed by repeatedly pressing
the corresponding number key until the
desired character appears—similar to the
method used for cell phones. Each key
has both number and letter functions. A

space is the last character on every
key. The following is a list of the keys and

the characters each has in the order they
appear.

1: 1QZqz.,
2: 2ABCabc
3: 3DEFdef
4: 4GHIghi
5: 5JKLjkl
6: 6MNOmno
7: 7PRSprs
8: 8TUVtuv
9: 9WXYwxy
0: 0-#*$@

The second line of the displayed site
name. It is changed in the same way as
the fi rst line.

Message displayed when exiting from
setup mode. Pressing the # key will return
the device to normal operation. If no key
is pressed, the device will return to normal
operation after a few seconds and all
information will be automatically saved.

One or two 18 AWG, 2-conductor cable(s) coming from the gate •

operator or door strike. *

One 18 AWG, 2-conductor, shielded cable coming from the •

intercom base station if intercoms are being used.

One RG59U video cable if a pinhole camera option is being used.•

One 18 AWG, 2-conductor cable for the presence sensor if it is •

being used.

* The cable to the door strike or gate operator will only be present if the relay
inside the particular keypad is being used to trigger the door or gate. The
controller can be confi gured to use relays on the circuit board, on a separate
relay board, or on almost any other AI device to trigger a gate or door. For
security reasons, the relay in the keypad nearest a door or gate should not be the
one used to directly trigger the gate or door.

8-32 x 3/8" Screws (qty 3)

Cover hole

with silicone

Chassis Ground

(connected to keypad)

RG 59U Camera Cable

(If optional camera is part

of this device)

Chassis Ground
(connect to Earth Ground

18GA, 2-Conductor Unshielded Cable

(only if relay in this device used to

trigger Gate/Door Strike)

18GA, 2-Conductor Shielded Cable

(for Intercom)

18GA, 4-Conductor Shielded Cable

(RS485, may have more than one

cable to daisy-chain to other Access

Interface devices)

with wire nut and tape)

Earth Ground
(connect to Chassis Ground
with wire nut and tape)

Figure 15

Strip back the outer insulation and shield foil from both of the 18 4.
AWG, 4-conductor, shielded cables (coming from the controller or
previous AI device in line and going out to the next AI device in line),
being careful not to cut the bare shield wire. Strip ¼ inch of insulation
off the end of each of the individual colored conductor wires.

Remove the terminal blocks from the keypad circuit board by sliding 5.
them up and off. The terminal blocks may be somewhat diffi cult to
remove as a tight electrical connection is necessary. If they are tight,
rock them slightly back and forth while lifting away from the board.

28

13

Insert both red wires (coming in from controller and going out to next 6.
AI device) into terminal slot 1 on the fi rst terminal block (P1). Ensure
that they are both seated all the way inside the slot. Use a fl athead
precision screwdriver to tighten down the terminal screw. Verify that
the terminal slot has tightened down on the copper wire and not
on the rubber insulation. There should be no copper wire showing
outside of the terminal slot. Gently tug the wires to verify that they
are tightly held inside the terminal slot. Repeat this process with
each of the remaining wire connections as shown in Figure 16.

Terminal Block P1 (left)

1. Red DC+ *

2. Black DC - *
3/ Earth Ground if applicable

4. White Data +

5. Shield **

6. Green Data -

* If using AC power, place the
AC wires in slots 1 and 2. We
recommend 12 – 18 VDC.

** Shield wire should be insulated
with heat shrink or electrical tape.

Figure 16

The right (relay) terminal block is used for the relay connections. 7.
Pins 1, 2, and 3 are for the fi rst relay and Pins 4, 5, and 6 are for the
second. If a gate operator or door strike is being triggered directly
from this keypad, the wires will connect to two of these three pins on
Relay 1. Refer to the gate or door strike manufacturer’s instructions
to determine whether it needs to be connected to the normally open
and common or to the common and normally closed. Relay 2 can be
programmed to serve any of a number of functions using both the
internal APEX programming and/or the software.

The earth ground wire should be connected in situations where the 8.
keypad is mounted on (or in) a wall that is wood, stone, or other
nonconductive material. When installing an elevator APEX or the
fl ush mount APEX, earth ground must always be connected. An
earth ground connection is not always necessary when the keypad is
mounted on a bollard or gooseneck.

To connect the ground wire, run a copper wire from a grounded water

pipe or from a copper rod in the ground to the keypad and connect it
to the green earth ground wire using a wire nut. This installation must
meet applicable code as the type of wire, depth of burial, and size of
the rod may vary by municipality.

Slave After Hours

Press * to Change
PRESS # WHEN DONE

Max. # of Attempts

Before Lock Out:

PRESS # WHEN DONE

Use Custom Message?

Press * to Change

PRESS # WHEN DONE

Trip Relay Offline?

Press * to Change

PRESS # WHEN DONE

Current Comm. Off
Time (seconds) 005

PRESS # WHEN DONE

Extended Door Ctls:

Press * to Change

PRESS # WHEN DONE

Door Relay Time
In seconds: 000

PRESS # WHEN DONE

Max Door Open Time
In seconds: 00000

PRESS # WHEN DONE

ENABLED

000

NO

NO

DISABLED

Allows Relay 2 to activate when Relay 1 is
tripped outside of hold open hours. Useful
when using a secondary gate. Factory
default is Enabled.

Sets the maximum number of attempts
within a one minute period before the APEX
will prevent further code entry. If the number
is set to three, then after three successive
attempts with invalid codes, the user will be
locked out. The lockout will remain active
for 60 seconds after the last key press. If
the user keeps pressing keys the lockout
time will continue to be reset. The maximum
value is 10. Factory default is 000, which
disables the lockout feature.

Displays a third message on the display
before any key is pressed. The APEX will
scroll through three messages instead
of two and allows communication with
customers. It cannot be changed from the
controller. Factory default is NO.

Causes Relay 1 to trip if the APEX is not
communicating with the controller.

WARNING: Improper use of this option
leave your site vulnerable. Do not set this
option on an entry keypad. Factory default
is NO.

Sets the amount of time the APEX
should wait before considering it has
lost communication with the controller.
Any value from 1 to 255 seconds can be
entered. Factory default is 5 seconds.

Sets the extended door controls. It requires
the optional inputs. When ENABLED,
the device allows control of a door with
request to exit inputs and hold open alarm
notifi cation. Input 1 is used for the door
alarm contact and Input 2 is used for the
request to exit device contact. Relay 1 is
used to activate the door strike so that it
will open and Relay 2 is used to activate
a hold open device for the door. Factory
default is DISABLED.

The length of time (in seconds) for which the
door relay will activate. The user must open
the door during this period of time or the
door will not open. The maximum value is
255 seconds. Factory default is 2 seconds.

The number of seconds the door can be
held open before an alarm is sent to the
controller. If someone props a door open
for longer than this time, the alarm will
sound. The maximum value is 65535
seconds. The maximum value translates
to 1092.25 minutes (65535 seconds / 60
seconds per minute) or 18.2 hours (65535
seconds / 3600 seconds per hour). This
feature is available when using extended
door controls. Factory default is 30 seconds.

14

27

Enter MONDAY

OPEN Time

PRESS # WHEN DONE

Enter MONDAY

CLOSE Time

PRESS # WHEN DONE

Enter TUESDAY

OPEN Time

PRESS # WHEN DONE

Enter TUESDAY

CLOSE Time

PRESS # WHEN DONE

Enter WEDNESDAY

OPEN Time

PRESS # WHEN DONE

Enter WEDNESDAY

CLOSE Time

PRESS # WHEN DONE

Enter THURSDAY

OPEN Time

PRESS # WHEN DONE

Enter THURSDAY

CLOSE Time

PRESS # WHEN DONE

Enter FRIDAY

OPEN Time

PRESS # WHEN DONE

Enter FRIDAY

CLOSE Time

PRESS # WHEN DONE

Enter SATURDAY

OPEN Time

PRESS # WHEN DONE

Enter SATURDAY

CLOSE Time

PRESS # WHEN DONE

Enter SUNDAY

OPEN Time

PRESS # WHEN DONE

Enter SUNDAY

CLOSE Time

PRESS # WHEN DONE

Enter HOLIDAY

OPEN Time

PRESS # WHEN DONE

Enter HOLIDAY

CLOSE Time

PRESS # WHEN DONE

Enter the Next
Holiday Date:

PRESS # WHEN DONE

Sets the time of day on Monday that Relay
2 will activate.

Sets the time of day on Monday that Relay
2 will deactivate.

Sets the time of day on Tuesday that Relay
2 will activate.

Sets the time of day on Tuesday that Relay
2 will deactivate.

Sets the time of day on Wednesday that
Relay 2 will activate.

Sets the time of day on Wednesday that
Relay 2 will deactivate.

Sets the time of day on Thursday that
Relay 2 will activate.

Sets the time of day on Thursday that
Relay 2 will deactivate.

Sets the time of day on Friday that Relay 2
will activate.

Sets the time of day on Friday that Relay 2
will deactivate.

Sets the time of day on Saturday that
Relay 2 will activate.

Sets the time of day on Saturday that
Relay 2 will deactivate.

Sets the time of day on Sunday that Relay
2 will activate.

Sets the time of day on Sunday that Relay
2 will deactivate.

Sets the time of day on the next Holiday
that Relay 2 will activate.

Sets the time of day on the next Holiday
that Relay 2 will deactivate.

Sets the next date that will use the holiday
hours.

Connect any additional features, such as intercom, camera, gate 9.
operator, or door strike, that are installed on the APEX.

Intercom.• Connect the wires to terminal block P2 in the upper

left corner of the board as shown in Figure 18a. The connection
and jumper settings will vary depending on whether the intercom
is LEF Single Master Station, LEF Multiple Master Station, or
NEM type intercom. Refer to the manufacturer’s instructions. It is
also important to set the jumper settings as shown in Figure 18b.

These will vary depending on the type of intercom setup used.

Terminal Block P4 (Right)

1. Relay 1 Normally Open Wire

2. Relay 1 Common Wire

3. Relay 1 Normally Closed Wire

4. Relay 2 Normally Open Wire

5. Relay 2 Common Wire

6. Relay 2 Normally Closed Wire

Figure 17: Relays

LEF (EXCEPT SINGLE MASTER

STATION) AND ALL NEM

INTERCOM TYPES WIRING

TO OFFICE

- OR -

TO OFFICE

LEF SINGLE MASTER

STATION WIRING

Figure 18a: Intercom

INTERCOM JUMPER

CONFIGURATION TABLE

INTERCOM TYPE APEX JUMPER CONFIGURATION

NEM (ALL)

LEF (ALL BUT
SINGLE MASTER
STATION)

LEF (SINGLE
MASTER STATION)

Figure 18b: Intercom

J7 J6

NEM

LEF

J7 J6

NEM

LEF

J7 J6

NEM

LEF

NEM

LEF

NEM

LEF

NEM

LEF

J3

LEF Single
Master

All Others

J3

LEF Single
Master

All Others

J3

LEF Single
Master

All Others

26

15

The standard APEX device can be connected to an Aiphone LEF or Aiphone
NEM intercom. The intercom wiring must be separate from all other wiring
to the APEX. Shielded 18 AWG, 2- or 3-conductor cable should be used
for the intercom depending on the type of intercom being used. Refer to
the intercom manufacturer’s specifi cations for more detail. The intercom
type jumpers on the APEX circuit board must be set to match the type of
intercom being used.

Pinhole Camera.• Connect the video signal wire using RG59U

video wire and BNC type connectors. The pinhole camera power
is supplied by the APEX. It may be necessary to install a video
amplifi er or a video isolator depending on how the video system is
installed. See Figure 19 for information on connecting the camera.

CAMERA PLUG

(OPTIONAL)

TO VIDEO DISPLAY

EQUIPMENT

BNC PLUG

Figure 19

Gate Operator.• Most gate operators use a single dry contact to

trigger the gate to open. See Figure 20 for details on connecting a
gate operator to the APEX.

Date Format:

US
Press * to Change
PRESS # WHEN DONE

Time Format:

12 Hr.

Press * to Change

PRESS # WHEN DONE

Relay #2 Function:

AUX. OUTPUT
Press * to Change
PRESS # WHEN DONE

When Relay #2 is set for:

SLAVE TO RELAY #1

When Relay #2 is set for:

DIFFERENT HOLD TIME

Relay #2 Hold Time

In seconds: 001

PRESS # WHEN DONE

When Relay #2 is set for:

AUX. OUTPUT

When Relay #2 is set for:

ALARM OUTPUT

When Relay #2 is set for:

HOLD OPEN BY TIME

Controls how the date is displayed on the
screen. Options are US and EUROPEAN.
US format displays MM/DD/YY. European
format displays DD/MM/YY. The factory
default is US.

Controls how the time is displayed. Options
are 12 Hour and 24 Hour. The 12 Hour
displays the time as HH:MM:SS followed
by am or pm. The hour will be displayed as
12:00:00 am to 12:00:00 pm. The 24 Hour
format displays the time as HH:MM:SS
without the am or pm indicator. The hour
will be displayed as 00:00:00 to 23:59:59.
The factory default of 12 Hour.

Controls the function of Relay 2. Options
are ALARM OUTPUT, HOLD OPEN BY
TIME, SLAVE TO RELAY 1, DIFFERENT
HOLD TIME, and AUX. OUTPUT. Each
option is described in detail. The factory
default is AUX. OUTPUT.

Causes Relay 2 to operate at the same
time as Relay 1. This allows it to be used
for a secondary device without having to
put in a separate isolation relay.

Relay 2 operates at the same time as
Relay 1 but is activated for a different
length of time. This is useful when dual
gate operators or door holders are used
that require different activation times.
When this option is selected, the following
prompt will appear.

Sets the hold time for Relay 2 when it is
used with a DIFFERENT HOLD TIME
from Relay 1. The maximum time is 255
seconds.

Causes Relay 2 to operate as a separate
relay that can be used for door or gate
access, lighting zones, elevators, etc. Its
function is independent of Relay #1 and
is controlled by the controller. This feature
allows the APEX to be used as a 2-channel
relay as well as an access device.

Activates Relay 2 when a system alarm
occurs, allowing the relay to be used to
control an external siren horn or other
alarm device.

Allows Relay 2 to be used for a secondary
slide gate or other overlock device that will
be held open at a fi xed time of day. You
can set the open and close times for each
weekday and for holidays. The next holiday
date is also programmed.

16

25

At this point, the basic parameters required for operation have been
entered. If no other options are active or required, you can exit the setup
mode. Following are optional parameters to customize the feel of the
site.

NOTE: Several options allow the setting of time in seconds. When minutes are

desired, multiply the number of minutes by 60 to get the number of seconds. For
example: 3 minutes X 60 seconds per minute = 180 seconds.

Change the Setup

Password?

Press * for YES

Press # for NO

Tamper Sensor is:

ENABLED

Press * to Change

PRESS # WHEN DONE

Secure Code Entry?

NO
Press * to Change
PRESS # WHEN DONE

Beep with Key

Press?

YES
Press * to Change
PRESS # WHEN DONE

Beep with Access?

YES
Press * to Change
PRESS # WHEN DONE

Sound Buzzer w/

Alarm: NO
Press * to Change
PRESS # WHEN DONE

Current Language:

ENGLISH
Press * to Change
PRESS # WHEN DONE

Allows you to change the setup password
from the factory default of 8898. When
YES is selected, the unit will prompt for the
new password. The new password must
be entered twice for verifi cation before it will be
changed. If both passwords entered match,
the password will be changed. Otherwise, a
message will indicate that the passwords do
not match.

Controls the use of the tamper sensor.
Options are ENABLED and DISABLED. If
enabled, the keypad will not function and
an alarm will occur from the controller if
the unit is tampered with. Factory default is
ENABLED.

Controls the characters displayed during
code entry. When set to YES, the display will
show only * for each key pressed. When set
to NO, the numbers pressed will be echoed
to the display. Factory default is NO.

Controls the internal buzzer used to
provide audio feedback for any key press.
When set to YES, the buzzer will produce
a short beep when a key is pressed. When
set to NO, the buzzer will not sound with
key presses. Factory default is YES.

Causes the internal buzzer to sound when an
access is attempted. A valid access will cause
the buzzer to sound one long beep. All other
attempts will cause the buzzer to sound four
short beeps. Factory default is YES (on).

Controls the internal buzzer used to provide
audible feedback when a system alarm
occurs. When set to YES, the internal
buzzer will sound whenever an alarm
occurs and will remain on until the alarm
resets from the controller. When set to NO,
the internal buzzer will not sound when an
alarm occurs. Factory default is NO.

Allows user messages to be displayed in one
of nine languages. The other languages are
French, Spanish, Danish, Norwegian, Deutsch
(German), Dutch, Portuguese, and Italian.
Only user messages are changed, the setup
functions remain in English. Factory default is
English.

NOTE: IF 2 GATES:
ARM = RELAY1
SLIDE = RELAY2
RELAY2 CAN BE TIMED.

TO AI DEVICES

FROM POWER
SUPPLY AND
CONTROLLER

TO GATE OR
DOOR STRIKE

Figure 20

The APEX is equipped with two form C relays for use with gate

operators. Both relays are connected to the removable terminal
block at the lower right corner of the board (P4). Make sure the
signal from the operator meets the electrical specifi cations for the
relays. DO NOT USE ANY HIGH VOLTAGE SIGNALS. Refer to
the gate operator manual for the gauge of wire required. The pin

connections for the connector are as follows:
Pin 1 – Relay 1 Normally Open
Pin 2 – Relay 1 Common
Pin 3 – Relay 1 Normally Closed
Pin 4 – Relay 2 Normally Open
Pin 5 – Relay 2 Common
Pin 6 – Relay 2 Normally Closed

A gate operator can be connected to either relay depending on

how the APEX is setup. If desired, more than one operator can be

connected to a single APEX device. If two or more APEX devices

trigger one gate, that gate only needs to be connected to one of

the devices. For security reasons, the gate operator should not be

connected to the APEX being used for entry to prevent anyone from

accessing the facility by vandalizing the entry APEX.

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17

Door Strike.• The door strike connection is similar to a gate

operator connection, except that the door strike requires power
supplied by an external power supply. The power supply required
will depend on the type of door strike. Do NOT use the same power
supply that provides power to the APEX device. Refer to Figure 21
for details of connecting the door strike.

ZNR Surge Absorber
(MOV)

120VAC

12VDC POWER

SUPPLY
(DEDICATED TO
DOOR STRIKES)

12VDC DOOR

STRIKE

Figure 21

In Figure 21, the two wires that connect to the relay are labeled

C1 and NO1. These should be connected to the Common and
Normally Open contacts of one of the relays. The door strike can
be connected to either relay if the Extended Door controls are not
being used.

If Extended Door controls are being used, the door strike must

be connected to relay 1. In addition, the door contact must be
connected to input 1 and the request to exit device (if used) must
be connected to input 2. Inputs 1 and 2 cannot be used for any
other function while Extended Door Controls are enabled.

After all wiring is complete, gently push the excess wire back through 10.
the hole in the wall or gooseneck, leaving just enough slack to allow
the keypad to be opened for service or maintenance. Seal the back
wire hole with outdoor rated silicone sealant and then screw the
housing back together.

APEX Access Device Setup Function

To enter Setup mode:

Press the *, 0, and # keys simultaneously1.
Enter the factory default password: 88982.
Press the # key 3.

NOTE: In the event the password is changed and then forgotten, you can

disconnect power from the APEX and then hold the program button while
reconnecting power. This will bypass the password prompt and enter the Setup
mode directly. When using this method, you will be prompted to Restore Factory
Defaults. Select Yes to restore all default factory settings including the site name
and password.

Press the # key to advance through each setup parameter. A parameter is
automatically saved when you press # and move to the next parameter. If
the timeout is allowed to occur, the current parameter will NOT be saved.

Numeric values are entered directly into the unit using the number keys.
When an option is presented, use the * key to scroll through the available
settings.

There are three (3) ways to exit Setup mode:

Press the 7, 8, and 9 keys simultaneously1.
Go through all of the setup functions2.
Press the program button on the circuit board 3.

A timeout is built into the system that will exit Setup mode if there is no
input on the keypad for an extended period of time.

Setup Parameters / Functions

Setup parameters in the order displayed by the APEX access device are:

RESTORE FACTORY

DEFAULTS?

Press * for YES

Press # for NO

Restoring Defaults

Defaults Restored!

Press # to Continue

Current Address:

001

Enter New Address:

PRESS # WHEN DONE

Communications

Rate:9600
Press * to Change
PRESS # WHEN DONE

This prompt only appears if the program
button is held while power is applied
to the APEX device. Pressing the * key

to select YES will restore all of the factory
defaults. WARNING: This will overwrite
all setup parameters including the setup
password and the site name.

Shown only while the APEX device is
restoring the factory defaults.

Shown after the factory defaults are
restored.

Polling address used by the controller. Any
number from 1 to 127 can be entered. The
numbers 0 and 22 cannot be used. Each
device connected to the controller must have a
unique address. The factory default is 1.

The communications baud rate used by
the controller. Scroll through the list of
available rates by pressing the * key. The
factory default is 9600.

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Using Extended Door Controls

The extended door controls function allows comprehensive access
management. Door controls are designed for use with a door to a
building but can be used for a gate or other access device. There are four
connections used by the extended door controls. Input 1 is used for the
door alarm contact, Input 2 is used for the request to exit device, Relay 1
is used to trigger the door strike, and Relay 2 is used to activate a door
holder. When the extended door control function is enabled, the other uses
of these inputs and relays are disabled.

Operation of this function depends on having a door equipped with both
a door strike and a door alarm contact. The door strike will be connected
to Relay 1 and the door alarm switch will be connected to Input

APEX activates Relay 1 for the Door Strike Time entered during setup
programming. This allows the APEX device to activate the door from a

request to exit device. Relay 1 will activate the door strike when a valid
access command is sent from the controller. This is the only case in which
the hold time for Relay 1 is not determined by the controller. Instead it is
set by the Door Strike Time parameter Setup Function. Once the door
strike is activated, the door can be opened.

To prevent the door from being held or propped open, the Max. Door Open
Time parameter can be set in the Setup function. If the door is held open for
longer than the time specifi ed by the Max. Door Open Time, the controller
will respond with an alarm and the Door Held Open message. When the
door is closed, the controller will report Door Closed.

A request to exit (RTE) device is typically a push button or motion detector
designed to open a door from the inside. If an RTE device is added to
Input 2, the door strike will be activated by the controller or by the signal
from the RTE device. If the door is opened without Relay 1 being active,
the controller will respond with an alarm and the Door Held Open alarm
message.

If an optional door holder is used, Relay 2 will control that device. When
the door is opened by the controller or by the RTE device, Relay 2 will
activate to turn on the door holder and hold the door open. To use a door
holder, Relay 2 must be set for DIFFERENT HOLD TIME in the APEX
Device Setup Function. The amount of time the door is held is specifi ed by
the Relay #2 Hold Time parameter. This time must be set to a value less
than the Max. Door Open Time to avoid false alarms.

1. The

Testing the Keypad

Test the display by applying power to the keypad. The default date 1.
and time should appear on the display after power is applied. The
controller updates the date and time to the keypad once a minute.
The date and time on the display should update if the keypad is
confi gured correctly. To verify that the backlight is working, press the
* key. The backlight should come on and the display will read Please
Enter Access Code. If no keys are pressed for 10 seconds the
display will return to the Date/Time and the backlight will shut off.

To test touchpad operation, press the * key. When the display shows 2.
Please Enter Access Code, press 0, 1, 2, 3, 4, 5, 6, 7, 8, 9. You
should see each digit appear on the display as it is pressed (you will
see an X for each digit if Secure Entry is enabled). After pressing
the # key to transmit the code to the controller, the display will show
Please Wait until a response is returned from the controller. If the
keypad is communicating with the controller, the display will show
either Entry Granted or another corresponding message.

Test for communications with the controller by applying power 3.
to the controller. The date and time at the controller will
automatically update on the keypad and appear in the display. This
verifi es communications from the controller to the keypad. Test
communications from the keypad to the controller by entering an
access code into the keypad and pressing the # key.

If the keypad display responds with anything other than Please Wait 4.
before returning to the date and time, the keypad has successfully
communicated with the controller. If only the message Please Wait
appears before the keypad defaults back to the power-up default
time of 12:00, recheck the wiring, Baud rate settings, and dipswitch
settings. Also ensure that the controller is set to the correct number
of remotes.

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19

OPERATION

Input/Output Descriptions

Relay Outputs

The APEX Access Device is equipped with two Form C relays. Relay 1 is
used to trigger an access point (door strike, gate operator, etc.). Relay 2
can be used for several different functions depending on the options set.
Relay 2 can be set for SLAVE TO RELAY 1, DIFFERENT HOLD TIME,
AUX. OUTPUT, HOLD OPEN BY TIME, and ALARM OUTPUT. See the

APEX Access Device Setup Function section for instructions on changing

the settings.

Slave to Relay 1. When set for SLAVE TO RELAY 1, Relay 2 will

operate simultaneously with Relay 1. Some installation may use a
secondary slide gate along with a barrier gate. In these applications,
Relay 2 can be used to trigger the secondary gate at the same time as
the primary gate, thus eliminating the need for an isolation relay.

Different Hold Time. Selecting DIFFERENT HOLD TIME causes Relay

2 to trigger at the same time as Relay 1 but stay active for a different
length of time. Using the previous example, the two gates may require
different trigger times. For example, the barrier gate may require a hold
time of 1 second and the slide gate a hold time of 5 seconds. In this
case, use the DIFFERENT HOLD TIME option. This function can also
be used to activate a door holder. See Using Extended Door Controls for
more information.

AUX Output. When set for AUX. OUTPUT (the default setting), Relay

2 can be used for any external device or secondary access point. It
responds just like a relay on the relay board. This is useful for lighting
zones, elevators, or additional gates or door strikes. This feature is set
up in the control software.

Hold Open By Time. When two gates are used, it is sometimes

desirable to hold the secondary gate open during certain hours. The
HOLD OPEN BY TIME option allows the second relay to activate for a
certain period of time each day. For example, a site may want the slide
gate across the main entrance to stay open during regular business
hours and use the barrier gate for access. After hours, both gates must
activate to allow entry and exit.

For this confi guration, select the HOLD OPEN BY TIME option, then set
the hours for Relay 2 to Active. Every day of the week can have different
open and close hours. In addition, holiday hours can be set and the next
holiday date entered. When that date occurs, the holiday hours will be used
instead of the regular hours. (The next holiday date must be reprogrammed
after each holiday.) If the “Slave After Hours” option is enabled, Relay 2 will
act as a slave to Relay 1 outside the programmed hours.

Alarm Output. When the ALARM OUTPUT setting is selected, Relay 2

will be used to turn on an alarm device, such as a siren or strobe, when
an alarm occurs. Any system alarm will trigger this relay.

The hold time for Relay 1 is determined by the controller and not by the
APEX except when extended door controls are used.

Dry Contact Inputs

The four optional inputs are designed for use with a dry contact input
device such as a unit door or offi ce door switch or relay. The contact must
be a dry contact type device that does not source any voltage. Each input
has multiple functions depending on the options set. If no options are set,
the four inputs will operate and report to the controller as standard door
contacts. The multiplexer number will be the unit address of the APEX
device and the channel will be the input number (1-4). When other options
are selected, the door reporting functions of the inputs used for the options
are disabled and the alternative functions are enabled.

Figure 22

Inputs 1 and 2 – Extended door controls. When extended doors are set,

Input 1 is used for the door contact and Input 2 is used for a request to exit
device contact. See Using Extended Door Controls for more information.

Input 3 – Presence Sense. Input 3 is used for the presence sensor when

this option is enabled. When enabled, an input is required from a vehicle
loop detector or a pressure mat before the keypad will accept any input
from the user. This prevents people from walking up to a drive-through
gate and entering a code.

Input 4 – Intercom Call. Input 4 is used with the Intercom Call Report

function. When the intercom call report option is selected, any contact
on Input 4 will report as an intercom call to the controller. A special call
button switch is necessary for this option.

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