Write down the following information for future reference:
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is
installed, operated, maintained and tested in strict accordance with the instructions and
warnings contained in this manual.
When you see these Safety Symbols and Signal Words on the following pages, they will
alert you to the possibility of serious injury or death if you do not comply with the
warnings that accompany them. The hazard may come from something mechanical or
from electric shock. Read the warnings carefully.
Mechanical
Electrical
When you see this Signal Word on the following pages, it will alert you to the possibility
of damage to your garage door and/or the garage door opener if you do not comply with
the cautionary statements that accompany it. Read them carefully.
Unattended Operation
The Timer-to-Close (TTC) feature, the MyQ®Smartphone Control app, and MyQ®Garage
Door and Gate Monitor are examples of unattended close and are to be used ONLY with
sectional doors. Any device or feature that allows the door to close without being in the
line of sight of the door is considered unattended close. The Timer-to-Close (TTC)
feature, the MyQ®Smartphone Control, and any other MyQ®devices are to be used
ONLY with sectional doors.
3
Page 4
Preparation
Check Signal Strength. If you see:
Wi-Fi signal is strong.
The garage door opener will
connect to your Wi-Fi
network.
Wi-Fi signal is weak.
The garage door opener may connect
to your Wi-Fi network. If not, try one
of the options below to improve the
Wi-Fi signal:
No Wi-Fi signal.
The garage door opener will not be
able to connect to your Wi-Fi
network. Try one of the options
below to improve the Wi-Fi signal:
• Move your router closer to the garage
door opener to minimize interference from
walls and other objects
• Buy a Wi-Fi range extender
Torsion
Spring
Extension
Spring
OR
Test the Wi-Fi®Signal Strength
Before You Begin
You will need:
l Wi-Fi enabled smartphone, tablet or laptop
l Broadband Internet Connection
l Wi-Fi
l Password for your home network
l MyQ Serial number (located on the garage door opener.)
Test the Wi-Fi®Signal Strength
Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile
device in the place where your garage door opener will be installed and check the Wi-Fi
signal strength.
®
signal in the garage
Check the Door
To prevent possible SERIOUSINJURYor DEATH:
l ALWAYS call a trained door systems technician if garage door binds, sticks, or is
out of balance. An unbalanced garage door may NOT reverse when required.
l NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys,
brackets or their hardware, ALLof which are under EXTREME tension.
l Disable ALLlocks and remove ALLropes connected to garage door BEFORE
installation and operating garage door opener to avoid entanglement.
To prevent damage to garage door and opener:
l ALWAYS disable locks BEFORE installing and operating the opener.
l ONLY operate garage door opener at 120V, 60Hz to avoid malfunction and
damage.
1. Disable locks and remove any ropes connected to the garage door.
2. Lift the door halfway up. Release the door. If balanced, it should stay in place,
supported entirely by its springs.
3. Raise and lower the door to check for binding or sticking. If your door binds,
sticks, or is out of balance, call a trained door systems technician.
4. Check the seal on the bottom of the door. Any gap between the floor and the
bottom of the door must not exceed 1/4inch (6 mm). Otherwise, the safety
reversal system may not work properly.
5. The opener should be installed above the center of the door. If there is a torsion
spring or center bearing plate in the way of the header bracket, it may be installed
within 4feet (1.2 m) to the left or right of the door center. See page 10.
See page 32 to connect the garage door opener mobile device or visit
WiFiHelp.LiftMaster.com for more details
4
Page 5
Preparation
3/16
5/32
5/16
7/16
1/2
5/8
9/16
1/4
7/16
Tools Needed
5
Page 6
Preparation
A
B
C
J
N
I
O
P
D
E
F
H
G
K
L
M
Not Provided
Not
Provided
Q
R
Carton Inventory
Accessories will vary depending on the garage door opener model purchased. Depending
on your specific model, other accessories may be included with your garage door
opener. The instructions for these accessories will be attached to the accessory and are
not included in this manual. The images throughout this manual are for reference and
your product may look different.
A. Header bracket
B. Pulley and bracket
C. Door bracket
D. Curved door arm
E. Straight door arm
F. Trolley
G. Emergency release rope and handle
H. Rail
I. Garage door opener
J. Sprocket cover with hex screws
K. Belt
L. Door control (Smart Control Panel® 880LM)
M. White and red/white wire
N. The Protector System
Safety reversing sensors with white and white/black wire attached:
Sending senor (1), receiving sensor (1), and safety sensor brackets (2)
O. Safety labels and literature
P. Rail grease
Q. 3-Button Remote Control
893MAX
Model 8550W (1)
Model 8550W-267 (2)
R. Keyless Entry
877MAX
Model 8550W-267 ONLY
®
Installation
Hex Bolt 5/16"-18 x 7/8" (4)Lock Washer 5/16"-16 (4)
Lag Screw 5/16"-9 x 1-5/8" (2)Self-Threading Screw 1/4"-14 x 5/8" (2)
Clevis Pin 5/16" x 2-3/4" (1)Ring Fastener (3)
Clevis Pin 5/16" x 1-1/4" (1)Carriage Bolt 1/4"-20 x 1/2" (2)
Clevis Pin 5/16" x 1" (1)Wing Nut 1/4"-20 (2)
Nut 5/16"-18 (4)
Door Control Hardware
Screw 6AB x 1-1/4" (2)Drywall Anchors (2)
Screw 6-32 x 1" (2)Insulated Staples
6
Page 7
Assembly
Model 8550W
Model 8557W
Washered Bolt
5/16"-18x1/2"
Hex Screw
#8x3/8"
Lock Nut
Washered Bolt 5/16"-18x1/2"
(Mounted in the garage
door opener)
Hex Screw
#8x3/8"
(Packed with the
sprocket cover)
Washered Bolt
5/16"-18x1/2"
Hex Screw
#8x3/8"
HARDWARE
1 Attach the Rail to the Garage Door Opener
To avoid possible SERIOUS INJURY to finger from moving garage door opener:
l ALWAYS keep hand clear of sprocket while operating opener.
l Securely attach sprocket cover BEFORE operating.
To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners
mounted in the top of the opener.
NOTE: ONLY use the bolts removed from the garage door opener. Place the garage door
opener on the packing material to prevent scratching.
1. Remove the two bolts from the top of the garage door opener.
2. Align the rail and the styrofoam over the sprocket. Cut the tape from the rail, belt,
and styrofoam.
3. Fasten the rail with the previously removed bolts.
4. Position the belt around the garage door opener sprocket.
5. Attach the sprocket cover over the garage door opener sprocket and attach with
hex screws.
7
Page 8
Assembly
Spring Trolley Nut
(To motor unit)
Nut ring
slot
Nut Ring
Nut Ring
AFTER RELEASE
1-1/4"
(3.18 cm)
BEFORE
1"
(2.5 cm)
1
2
3
2 Tighten the Belt
1. By hand, thread the spring trolley nut on the threaded shaft until it is finger tight
against the trolley. Do not use any tools.
2. Insert a flathead screwdriver tip into one of the nut ring slots and brace it firmly
against the trolley.
3. Tighten the spring trolley nut with an adjustable wrench or a 7/16" open end
wrench about a quarter turn until the spring releases and snaps the nut ring
against the trolley. This sets the spring to optimum belt tension.
8
Page 9
Installation
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.
2. Install garage door opener ONLY on properly balanced and lubricated garage
door. An improperly balanced door may NOT reverse when required and could
result in SEVERE INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other hardware MUST be made
by a trained door systems technician BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE
installing opener to avoid entanglement.
5. Install garage door opener 7 feet (2.13 m) or more above floor.
6. Mount the emergency release within reach, but at least 6 feet (1.83 m) above
the floor and avoiding contact with vehicles to avoid accidental release.
7. NEVER connect garage door opener to power source until instructed to do so.
8. NEVERwear watches, rings or loose clothing while installing or servicing
opener. They could be caught in garage door or opener mechanisms.
9. Install wall-mounted garage door control:
l within sight of the garage door.
l out of reach of children at minimum height of 5 feet (1.5 m).
l away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to garage door control.
11. Place manual release/safety reverse test label in plain view on inside of garage
door.
12. Upon completion of installation, test safety reversal system. Door MUST
reverse on contact with a 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the
floor.
13. To avoid SERIOUS PERSONAL INJURY or DEATH from electrocution,
disconnect ALL electric and battery power BEFORE performing ANY service or
maintenance.
14. DO NOT enable the Timer-to-Close functionality if operating either one-piece
or swinging garage doors. To be enabled ONLY when operating a sectional
door.
9
Page 10
Installation
Header Wall
Unfinished
Ceiling
Vertical Centerline
of Garage Door
2x4
2x4
Structural
Supports
Level
(Optional)
OPTIONAL
CEILING
MOUNT FOR
HEADER
BRACKET
Sectional door with curved track
Header Wall
Track
2" (5 cm)
Highest Point
of Travel
Door
1 Determine the Header Bracket Location
To prevent possible SERIOUS INJURY or DEATH:
l Header bracket MUST be RIGIDLY fastened to structural support on header wall
or ceiling, otherwise garage door might NOT reverse when required. DO NOT
install header bracket over drywall.
l Concrete anchors MUST be used if mounting header bracket or 2x4 into
masonry.
l NEVER try to loosen, move or adjust garage door, springs, cables, pulleys,
brackets, or their hardware, ALL of which are under EXTREME tension.
l ALWAYS call a trained door systems technician if garage door binds, sticks, or is
out of balance. An unbalanced garage door might NOT reverse when required.
l DO NOT enable the Timer-to-Close functionality if operating either one-piece or
swinging garage doors. To be enabled ONLY when operating a sectional door.
Close the door and mark the inside vertical centerline of the garage door.
Extend the line onto the header wall above the door. You can fasten the header bracket
within 4 feet (1.22 m) of the left or right of the door center only if a torsion spring or
center bearing plate is in the way; or you can attach it to the ceiling when clearance is
minimal. (It may be mounted on the wall upside down if necessary, to gain approximately
1/2" (1 cm). If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag
screws (not provided) to securely fasten the 2x4 to structural supports.
Open your door to the highest point of travel as shown. Draw an intersecting horizontal
line on the header wall 2" (5 cm) above the high point. This height will provide travel
clearance for the top edge of the door.
NOTE: If the total number of inches exceeds the height available in your garage, use the
maximum height possible, or refer to page 11 for ceiling installation.
10
Page 11
Installation
HARDWARE
Lag Screw 5/16"-9x1-5/8"
Wall Mount
Optional
Mounting
Holes
Vertical
Centerline of
Garage Door
(Header Wall)
Header
Bracket
2x4 Structural
Support
Door Spring
(Garage Door)
Highest Point of
Garage Door
Travel
Horizontal
Line
Lag Screw
5/16" - 9 x 1-5/8"
(Header Wall)
Ceiling Mounting Holes
(Finished Ceiling)
Vertical
Centerline of
Garage Door
Header
Bracket
6" (15 cm)
Maximum
Door Spring
(Garage Door)
Lag Screw
5/16" - 9 x 1-5/8"
2 Install the Header Bracket
You can attach the header bracket either to the wall above the garage door, or to the
ceiling. Follow the instructions which will work best for your particular requirements. Do
not install the header bracket over drywall. If installing into masonry, use concrete
anchors (not provided).
OPTION A WALL INSTALLATION
1. Center the bracket on the vertical centerline with the bottom edge of the bracket
on the horizontal line as shown (with the arrow pointing toward the ceiling).
2. Mark the vertical set of bracket holes (do not use the holes designated for ceiling
mount). Drill 3/16" pilot holes and fasten the bracket securely to a structural
support with lag screws.
OPTION B CEILING INSTALLATION
1. Extend the vertical centerline onto the ceiling as shown.
2. Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall.
Make sure the arrow is pointing toward the wall. The bracket can be mounted
flush against the ceiling when clearance is minimal.
3. Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a
structural support with lag screws.
11
Page 12
Installation
Ring
Fastener
Clevis Pin
5/16
" X 2-3/4"
HARDWARE
Clevis Pin 5/16" x 2-3/4" Ring Fastener
ConnectedDisconnected
3 Attach the Rail to the Header Bracket
1. Align the rail with the header bracket. Insert the clevis pin through the holes in
the header bracket and rail. Secure with the ring fastener.
NOTE: Use the packing material as a protective base for the garage door opener.
4 Position the Garage Door Opener
To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top
section of door.
1. Remove the packing material and lift the garage door opener onto a ladder.
2. Fully open the door and place a 2x4 (laid flat) under the rail.
A 2x4 is ideal for setting the distance between the rail and the door. If the ladder is not
tall enough you will need help at this point. If the door hits the trolley when it is raised,
pull the trolley release arm down to disconnect the inner and outer trolley. Slide the outer
trolley toward the garage door opener. The trolley can remain disconnected until
instructed.
To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it
SECURELY to structural supports of the garage. Concrete anchors MUST be used if
installing ANY brackets into masonry.
Hanging your garage door opener will vary depending on your garage. Two
representative installations are shown. Yours may be different. Hanging brackets should
be angled (Figure 1) to provide rigid support. On finished ceilings (Figure 2), attach a
sturdy metal bracket to structural supports before installing the opener. This bracket and
fastening hardware are not provided.
1. Measure the distance from each side of the motor unit to the structural support.
2. Cut both pieces of the hanging bracket to required lengths.
3. Drill 3/16" pilot holes in the structural supports.
4. Attach one end of each bracket to a support with 5/16"-18x1-7/8" lag screws (not
provided).
5. Fasten the opener to the hanging brackets with 5/16"-18x7/8" hex bolts, lock
washers and nuts.
6. Check to make sure the rail is centered over the door (or in line with the header
bracket if the bracket is not centered above the door).
7. Remove the 2x4. Operate the door manually. If the door hits the rail, raise the
header bracket.
NOTE: DO NOT connect power to opener at this time.
13
Page 14
Installation
oror
Trolley
Release Arm
6 Install the Light Bulbs
To prevent possible OVERHEATING of the end panel or light socket:
l Use ONLY A19 incandescent (100Wmaximum) or compact fluorescent
(26Wmaximum)light bulbs.
l DO NOT use incandescent bulbs larger than 100W.
l DO NOT use compact fluorescent light bulbs larger than 26W (100W
equivalent).
l DO NOT use halogen bulbs.
l DO NOT use short neck or specialty light bulbs.
1. Pull on the top center of the light lens and rotate the light lens down.
2. Insert an A19 incandescent (100W maximum) or compact fluorescent (26W,
100Wequivalent)light bulb into the light socket.
NOTE: DO NOT use halogen, short neck, or specialty light bulbs as these may overheat
the end panel or light socket. DO NOT use LED bulbs as they may reduce the range or
performance of your remote control(s).
3. Rotate the lens up to close.
7 Attach the Emergency Release Rope and Handle
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
l If possible, use emergency release handle to disengage trolley ONLY when
garage door is CLOSED. Weak or broken springs or unbalanced door could
result in an open door falling rapidly and/or unexpectedly.
l NEVER use emergency release handle unless garage doorway is clear of persons
and obstructions.
l NEVER use handle to pull door open or closed. If rope knot becomes untied, you
could fall.
1. Insert one end of the emergency release rope through the handle. Make sure that
“NOTICE” is right side up. Tie a knot at least 1 inch (2.5 cm) from the end of the
emergency release rope.
2. Insert the other end of the emergency release rope through the hole in the trolley
release arm. Mount the emergency release within reach, but at least 6 feet
(1.83m) above the floor, avoiding contact with vehicles to prevent accidental
release and secure with a knot.
NOTE: If it is necessary to cut the emergency release rope, seal the cut end with a match
or lighter to prevent unraveling. Ensure the emergency release rope and handle are above
the top of all vehicles to avoid entanglement.
14
Page 15
Installation
FIGURE 1
FIGURE 3
Vertical Reinforcement
Vertical Centerline
of Garage Door
UP
Door Bracket
Self-Threading Screw
1/4" - 14x 5/8"
Self-Threading
Screw
1/4" - 14x 5/8"
Vertical Centerline
of Garage Door
UP
FIGURE 4
Vertical
Centerline of
Garage Door
Bolt 5/16"-18x2"
(Not provided)
UP
Inside Edge of Door or
Reinforcement Board
FIGURE 2
Vertical Reinforcement
Bolt 5/16"-18x2"
(Not provided)
Lock Washer 5/16"
Nut 5/16"-18
Door Bracket
UP
Vertical
Centerline
of Garage Door
Self-Threading Screw
1/4
"-14x5/8"
HARDWARE
8 Install the Door Bracket
Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement
BEFORE installation of door bracket. Contact the garage door manufacturer or
installing dealer for opener reinforcement instructions or reinforcement kit. Failure to
reinforce the top section as required according to the door manufacturer may void the
door warranty.
A horizontal and vertical reinforcement is needed
for lightweight garage doors (fiberglass,
aluminum, steel, doors with glass panel, etc.) (not
provided). A horizontal reinforcement brace
should be long enough to be secured to two or
three vertical supports. A vertical reinforcement
brace should cover the height of the top panel.
Contact the garage door manufacturer or
installing dealer for opener reinforcement
instructions or reinforcement kit.
NOTE: Many door reinforcement kits provide for direct attachment of the clevis pin and
door arm. In this case you will not need the door bracket; proceed to the next step.
SECTIONALDOORS
1. Center the door bracket on the previously marked vertical centerline used for the
2. Position the top edge of the bracket 2"-4" (5-10 cm) below the top edge of the
3. Mark, drill holes and install as follows, depending on your door’s construction:
Metal or light weight doors using a vertical angle iron brace between the door
panel support and the door bracket:
Metal, insulated or light weight factory reinforced doors:
header bracket installation. Note correct UP placement, as stamped inside the
bracket.
door, OR directly below any structural support across the top of the door.
l Drill 3/16" fastening holes. Secure the door bracket using the two self threading
screws. (Figure1)
l Alternately, use two 5/16" bolts, lock washers and nuts (not provided). (Figure2)
l Drill 3/16" fastening holes. Secure the door bracket using the self-threading
screws. (Figure3)
Wood Doors:
l Use top and bottom or side to side door bracket holes. Drill 5/16” holes through
the door and secure bracket with 5/16"-18x2" carriage bolts, lock washers and
nuts (not provided). (Figure4)
NOTE: The 1/4"-14x5/8" self-threading screws are not intended for use on wood doors.
15
Page 16
Installation
Straight
Door Arm
Curved
Door
Arm
(Groove
facing
out)
CORRECT
Straight
Door
Arm
Curved
Door
Arm
INCORRECT
Clevis Pin 5/16"x1-1/4"
Ring Fastener
Clevis Pin
5/16"x1"
Nut 5/16" - 18
Lock
Washer
5/16"
Hex Bolt
5/16" - 18 x 7/8"
HARDWARE
Hex Bolt 5/16"-18x7/8"
Nut 5/16"-18
Lock Washer 5/16"
Clevis Pin 5/16"x1"
Clevis Pin 5/16"x1-1/4"
Ring Fastener
9 Connect the Door Arm to the Trolley
IMPORTANT: The groove on the straight door arm MUST face away from the curved door
arm.
1. Close the door. Disconnect the trolley by pulling the emergency release handle.
Slide the outer trolley back (away from the door) about 2" (5 cm).
2. Attach the straight door arm to the outer trolley using the clevis pin. Attach with
the ring fastener.
3. Attach the curved door arm to the door bracket using the clevis pin. Attach with
the ring fastener.
4. Align the straight door arm with the curved door arm. Select two aligned holes (as
far apart as possible) and attach using the bolts, nuts and lock washers.
NOTE: If the holes do not line up, reverse the straight door arm. Select two aligned
holes (as far apart as possible) and attach using the bolts, nuts and lock washers.
5. Pull the emergency release handle toward the garage door opener until the trolley
release arm is horizontal. The trolley will re-engage automatically when the garage
door opener is activated.
16
Page 17
Install the Door Control
HARDWARE
Screw
6ABx1" (2)
Drywall
Anchors (2)
Screw
6-32x1" (2)
7/16" (11 mm)
Wall
1
2 3
DRYWALL
GANG BOX
6ABx1"
6-32x1"
Drywall Anchor
4-5
6
6-32x1"
GANG BOX
8
DRYWALL
6ABx1"
Drywall Anchor
7
1 Install the Door Control
To prevent possible SERIOUS INJURY or DEATH from electrocution:
l Be sure power is NOT connected BEFORE installing door control.
l Connect ONLY to 12 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a closing garage door:
l Install door control within sight of garage door, out of reach of children at a
minimum height of 5 feet (1.5 m), and away from ALL moving parts of door.
l NEVER permit children to operate or play with door control push buttons or
remote control transmitters.
l Activate door ONLY when it can be seen clearly, is properly adjusted, and there
are no obstructions to door travel.
l ALWAYS keep garage door in sight until completely closed. NEVER permit
anyone to cross path of closing garage door.
INTRODUCTION
Compatible with MyQ®and Security+ 2.0™ accessories, see page 40. Your garage door
opener is compatible with up to 2 Smart Control Panels or 4 of any other Security+ 2.0™
door controls. NOTE:Older LiftMaster door controls and third party products are not
compatible.
Install the door control within sight of the door at a minimum height of 5 feet (1.5 m)
where small children cannot reach, and away from the moving parts of the door. For
gang box installations it is not necessary to drill holes or install the drywall anchors. Use
the existing holes in the gang box.
NOTE: Your product may look different than the illustrations.
1. Strip 7/16 inch (11 mm) of insulation from one end of the wire and separate the
wires.
2. Connect one wire to each of the two screws on the back of the door control. The
wires can be connected to either screw.
PRE-WIREDINSTALLATIONS:Choose any two wires to connect, note which
wires are used so the correct wires are connected at the garage door opener in a
later step.
3. Mark the location of the bottom mounting hole and drill a 5/32 inch (4 mm)hole.
4. Install the bottom screw, allowing 1/8 inch (3 mm) to protrude from the wall.
5. Position the bottom hole of the door control over the screw and slide down into
place.
6. Lift the push bar up and mark the top hole.
7. Remove the door control from the wall and drill a 5/32 inch (4 mm)hole for the
top screw.
8. Position the bottom hole of the door control over the screw and slide down into
place. Attach the top screw.
17
Page 18
Install the Door Control
HARDWARE
Insulated Staple
(Not shown)
7/16" (11 mm)
2
3
1
Staple
RED
WHITE
WHITE
GREY
2 Wire the door control to the garage door opener
PRE-WIRED INSTALLATIONS: When wiring the door control to the garage door opener
make sure you use the same wires that are connected to the door control.
1. Run the white and red/white wire from the door control to the garage door
opener. Attach the wire to the wall and ceiling with the staples (not applicable for
gang box or pre-wired installations). Do not pierce the wire with the staple as this
may cause a short or an open circuit.
2. Strip 7/16 inch (11 mm) of insulation from the end of the wire near the garage
door opener.
3. Connect the wire to the red and white terminals on the garage door opener. To
insert or release wires from the terminal, push in the tab with screwdriver tip.
3 Attach the warning labels
1. Attach the entrapment warning label on the wall near the door control with tacks
or staples.
2. Attach the manual release/safety reverse test label in a visible location on the
inside of the garage door.
Be sure power is NOT connected to the garage door opener BEFORE installing the
safety reversing sensor.
To prevent SERIOUS INJURY or DEATH from closing garage door:
l Correctly connect and align the safety reversing sensor. This required safety
device MUST NOT be disabled.
l Install the safety reversing sensor so beam is NO HIGHER than 6" (15 cm) above
garage floor.
IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS
The safety reversing sensors must be connected and aligned correctly before the
garage door opener will move in the down direction.
The sending sensor (with an amber LED) transmits an invisible light beam to the
receiving sensor (with a green LED). If an obstruction breaks the light beam while the
door is closing, the door will stop and reverse to the full open position, and the garage
door opener lights will flash 10 times.
NOTE: For energy efficiency the garage door opener will enter sleep mode when the door
is fully closed. The sleep mode shuts the garage door opener down until activated. The
sleep mode is sequenced with the garage door opener light bulb; as the light bulb turns
off the sensor LEDs will turn off and whenever the garage door opener lights turn on the
sensor LEDs will light. The garage door opener will not go into the sleep mode until the
garage door opener has completed 5 cycles upon power up.
When installing the safety reversing sensors check the following:
l Sensors are installed inside the garage, one on either side of the door.
l Sensors are facing each other with the lenses aligned and the receiving sensor
lens does not receive direct sunlight.
l Sensors are no more than 6 inches (15 cm) above the floor and the light beam is
unobstructed.
19
Page 20
Install the Protector System
HARDWARE
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
No more
than 6 inches
(15 cm)
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
1
2
3
(Not provided)
No more than
6 inches (15 cm)
1
2
Inside
G
arage
Wall
(Not provided)
Lens
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
3
4
®
1 Install the Safety Reversing Sensors
The safety reversing sensors can be attached to the door track, the wall, or the floor. If
the door track will not support the sensor bracket a wall installation is recommended.
Choose one of the following installations.
OPTION A DOOR TRACK INSTALLATION
1. Slide the curved arms of the sensor bracket around the edge of the door track.
Snap into place so that the sensor bracket is flush against the track.
2. Slide the carriage bolt into the slot on each sensor.
3. Insert the bolt through the hole in the sensor bracket and attach with the wing
nut. The lenses on both sensors should point toward each other. Make sure the
lens is not obstructed by the sensor bracket.
OPTION B WALLINSTALLATION
If additional clearance is needed an extension bracket (not provided) or wood blocks can
be used. Make sure each bracket has the same amount of clearance so they will align
correctly.
1. Position the sensor bracket against the wall with the curved arms facing the door.
Make sure there is enough clearance for the beam to be unobstructed. Mark
holes.
2. Drill 3/16 inch pilot holes for each sensor bracket and attach the sensor brackets
to the wall using lag screws (not provided).
3. Slide the carriage bolt into the slot on each sensor.
4. Insert the bolt through the hole in the sensor bracket and attach with the wing
nut. The lenses on both sensors should point toward each other. Make sure the
lens is not obstructed by the sensor bracket.
20
Page 21
Install the Protector System
I
nsid
e
G
arage
Wa
l
l
(Not provided)
12
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
3
4
HARDWARE
Insulated Staple
(Not shown)
Staple
12
3
7/16" (11 mm)
RED
WHITE
WHITE
GREY
®
OPTION C FLOOR INSTALLATION
Use an extension bracket (not provided) or wood block to raise the sensor bracket if
needed.
1. Carefully measure the position of both sensor brackets so they will be the same
distance from the wall and unobstructed.
2. Attach the sensor brackets to the floor using concrete anchors (not provided).
3. Slide the carriage bolt into the slot on each sensor.
4. Insert the bolt through the hole in the sensor bracket and attach with the wing
nut. The lens on both sensors should point toward each other. Make sure the
lens is not obstructed by the sensor bracket.
2 Wire the Safety Reversing Sensors
PRE-WIRED INSTALLATIONS: If your garage already has wires installed for the safety
reversing sensors, see page 22.
OPTION A INSTALLATION WITHOUT PRE-WIRING
1. Run the wire from both sensors to the garage door opener. Attach the wire to the
wall and ceiling with the staples.
2. Strip 7/16 inch (11 mm) of insulation from each set of wires. Separate the wires.
Twist the white wires together. Twist the white/black wires together.
3. Insert the white wires into the white terminal on the garage door opener. Insert
the white/black wires into the grey terminal on the garage door opener. To insert
or remove the wires from the terminal, push in the tab with a screwdriver tip.
21
Page 22
Install the Protector System
Safety reversing
sensor wires
Pre-installed
wires
White
White/Black
Yellow (for example)
Purple (for example)
Not Provided
Pre-installed wires
Safety reversing
sensor wires
7/16"
(11 mm)
Yellow
Purple
1
3
4
7/16"
(11 mm)
2
Yellow
(for example)
Purple
(for example)
To insert or remove the wires from
the terminal, push in the tab with a
screwdriver tip.
5
RED
WHITE
WHITE
GREY
®
OPTION B PRE-WIRED INSTALLATION
1. Cut the end of the safety reversing sensor wire, making sure there is enough wire
to reach the pre-installed wires from the wall.
2. Separate the safety reversing sensor wires and strip 7/16 inch (11 mm)of
insulation from each end. Choose two of the pre-installed wires and strip 7/16
inch (11 mm) of insulation from each end. Make sure that you choose the same
color pre-installed wires for each sensor.
3. Connect the pre-installed wires to the sensor wires with wire nuts making sure
the colors correspond for each sensor. For example, the white wire would
connect to the yellow wire and the white/black wire would connect to the purple
wire.
4. At the garage door opener, strip 7/16 inch (11 mm) of insulation from each end
of the wires previously chosen for the safety reversing sensors. Twist the likecolored wires together.
5. Insert the wires connected to the white safety sensor wires to the white terminal
on the garage door opener. Insert the wires that are connected to the white/black
safety sensor wires to the grey terminal on the garage door opener.
22
Page 23
Power
TYPICAL WIRING
Ground Tab
Green
Ground
Screw
Ground
Wire
White Wire
PERMANENT WIRING
Black
Wire
Black
Wire
1 Connect Power
To prevent possible SERIOUS INJURY or DEATH from electrocution or fire:
l Be sure power is NOT connected to the opener, and disconnect power to circuit
BEFORE removing cover to establish permanent wiring connection.
l Garage door installation and wiring MUST be in compliance with ALL local
electrical and building codes.
l NEVER use an extension cord, 2-wire adapter, or change plug in ANY way to
make it fit outlet. Be sure the opener is grounded.
To avoid installation difficulties, do not activate the garage door opener at this
time.
To reduce the risk of electric shock, your garage door opener has a grounding type plug
with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug
doesn’t fit into your outlet, contact a qualified electrician to install the proper outlet.
THERE ARE TWO OPTIONS FOR CONNECTINGPOWER:
OPTION A TYPICAL WIRING
1. Plug in the garage door opener into a grounded outlet.
2. DO NOT run garage door opener at this time.
OPTION B PERMANENT WIRING
If permanent wiring is required by your local code, refer to the following procedure. To
make a permanent connection through the 7/8 inch hole in the top of the motor unit
(according to local code):
1. Remove the motor unit cover screws and set the cover aside.
2. Remove the attached 3-prong cord.
3. Connect the black (line) wire to the screw on the brass terminal; the white
(neutral) wire to the screw on the silver terminal; and the ground wire to the green
ground screw. The opener must be grounded.
4. Reinstall the cover.
23
Page 24
Power
Green LED
Amber LED
If the receiving sensor is in direct sunlight,
switch it with sending sensor so it is on the
opposite side of the door.
(invisible light beam)
SENDING SENSORRECEIVING SENSOR
RED
WHITE
WHITE
GREY
3
2
1
1
2
2 Ensure the Safety Reversing Sensors are Aligned
The door will not close if the sensors have not been installed and aligned
correctly.
When the light beam is obstructed or misaligned while the door is closing, the door will
reverse and the garage door opener lights will flash ten times. If the door is already open,
it will not close. The sensors can be aligned by loosening the wing nuts, aligning the
sensors, and tightening the wing nuts.
1. Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in
both sensors will glow steadily if they are aligned and wired correctly.
IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:
1. Make sure there is power to the garage door opener.
2. Make sure the sensor wire is not shorted/broken.
3. Make sure the sensor has been wired correctly: White wires to white terminal and
white/black wires to gray terminal.
IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:
1. Make sure the sensor wire is not shorted/broken.
2. Make sure the senors are aligned.
3 Ensure the Door Control is Wired Correctly
If the door control has been installed and wired correctly a message will display on the
screen.
24
Page 25
Adjustments
UP (Open)
DOWN (Close)
UP Button
Adjustment
Button
DOWN Button
PROGRAMMING BUTTONS
Introduction
Without a properly installed safety reversal system, persons (particularly small
children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
l Incorrect adjustment of garage door travel limits will interfere with proper
operation of safety reversal system.
l After ANY adjustments are made, the safety reversal system MUST be tested.
Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat)
on floor.
To prevent damage to vehicles, be sure fully open door provides adequate clearance.
Your garage door opener is designed with electronic controls to make setup and
adjustments easy. The adjustments allow you to program where the door will stop in the
open (UP) and close (DOWN)position. The electronic controls sense the amount of force
required to open and close the door. The force is adjusted automatically when you
program the travel.
NOTE: If anything interferes with the door’s upward travel it will stop. If anything
interferes with the door’s downward travel, it will reverse.
PROGRAMMING BUTTONS
The programming buttons are located on the left side panel of the garage door opener
and are used to program the travel. While programming, the UP and DOWN buttons can
be used to move the door as needed.
To watch a short instructional video on programming your new garage door opener use
your smartphone to read the QR Code below:
25
Page 26
Adjustments
UP Button
Adjustment
Button
DOWN Button
PROGRAMMING BUTTONS
12
3
45
67
1 Program the Travel
Without a properly installed safety reversal system, persons (particularly small
children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
l Incorrect adjustment of garage door travel limits will interfere with proper
operation of safety reversal system.
l After ANY adjustments are made, the safety reversal system MUST be tested.
Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat)
on floor.
1. Press and hold the Adjustment Button until the UP Button begins to flash and/or
a beep is heard.
2. Press and hold the UP Button until the door is in the desired UP position.
NOTE: The UPand DOWNButtons can be used to move the door up and down as
needed.
3. Once the door is in the desired UP position press and release the Adjustment
Button. The garage door opener lights will flash twice and the DOWN Button will
begin to flash.
4. Press and hold the DOWN Button until the door is in the desired DOWN position.
NOTE: The UPand DOWNButtons can be used to move the door up and down as
needed.
5. Once the door is in the desired DOWN position press and release the Adjustment
Button. The garage door opener lights will flash twice and the UP Button will
begin to flash.
6. Press and release the UP Button. When the door travels to the programmed UP
position, the DOWN Button will begin to flash.
7. Press and release the DOWN Button. The door will travel to the programmed
DOWN position. Programming is complete.
If the garage door opener lights are flashing 5 times during the steps for Program the
Travel, the programming has timed out. If the garage door opener lights are flashing 10
times during the steps for Program the Travel, the safety reversing sensors are
misaligned or obstructed (refer to page 24). When the sensors are aligned and
unobstructed, cycle the door through a complete up and down cycle using the remote
control or the UP and DOWN buttons. Programming is complete. If you are unable to
operate the door up and down, repeat the steps for Programming the Travel.
26
Page 27
Adjustments
12
1
2
2 Test the Safety Reversal System
Without a properly installed safety reversal system, persons (particularly small
children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
l Safety reversal system MUST be tested every month.
l After ANY adjustments are made, the safety reversal system MUST be tested.
Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat)
on the floor.
1. With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2x4 laid flat) on
the floor, centered under the garage door.
2. Press the remote control push button to close the door. The door MUST reverse
when it makes contact with the board.
If the door stops and does not reverse on the obstruction, increase the down travel (refer
to Adjustment Step 1). Repeat the test. When the door reverses upon contact with the 11/2 inch board, remove the board and open/close the door 3 or 4 times to test the
adjustment. If the garage door opener continues to fail the safety reversal test, call a
trained door systems technician.
3 Test the Protector System
®
Without a properly installed safety reversing sensor, persons (particularly small
children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
1. Open the door. Place the garage door opener carton in the path of the door.
2. Press the remote control push button to close the door. The door will not move
more than an inch (2.5 cm), and the garage door opener lights will flash 10 times.
The garage door opener will not close from a remote control if the LED in either safety
reversing sensor is off (alerting you to the fact that the sensor is misaligned or
obstructed). If the garage door opener closes the door when the safety reversing sensor
is obstructed (and the sensors are no more than 6inches [15 cm] above the floor), call
for a trained door systems technician.
27
Page 28
Battery Backup*
Battery
Status LED
12
3
1 Install the Battery
To reduce the risk of FIRE or INJURY to persons:
l Disconnect ALL electric and battery power BEFORE performing ANY service or
maintenance.
l Use ONLY LiftMaster part # 485LM for replacement battery.
l DO NOT dispose of battery in fire. Battery may explode. Check with local codes
for disposal instructions.
ALWAYS wear protective gloves and eye protection when changing the battery or
working around the battery compartment.
1. Unplug the garage door opener.
2. Open the light lens on the right side panel of the garage door opener. Use a
Phillips head screwdriver to remove the battery cover on the garage door opener.
3. Partially insert the battery into the battery compartment with the terminals facing
out.
4. Connect red (+) and black (-) wires from the garage door opener to the
corresponding terminals on the battery.
5. Replace the battery cover.
6. Plug in the garage door opener.
7. Wait for the green Battery Status LED to start flashing before proceeding to test
the battery.
2 Test the Battery
1. Unplug the garage door opener. The battery status LED will either glow solid
orange indicating opener is operating on battery power or will flash indicating
low battery power.
NOTE: Make sure the garage door opener is unplugged.
2. Open and close the door using the remote control or door control.
NOTE: The garage door opener may run slower if the battery is not fully charged.
The battery will take up to 72 hours to fully charge.
3. Plug in the garage door opener. Verify the battery status LED flashing green,
indicating the battery is charging.
* If applicable.
28
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Battery Backup*
Battery Status LED
Charge the Battery
The battery charges when the garage door opener is plugged into a 110Vac electrical
outlet that has power and requires up to 72 hours to fully charge. A fully charged battery
supplies 12Vdc to the garage door opener for one to two days of normal operation
during an electrical power outage. After the electrical power has been restored, the
battery will recharge within 24 hours. The battery will last approximately 1 to 2 years with
normal usage. Instructions for replacement are provided with the battery. To obtain
maximum battery life and prevent damage, disconnect the battery when the garage door
opener is unplugged for an extended period of time, such as a summer or winter home.
NOTE: When the garage door opener is in battery backup mode the garage door opener
lights, Timer-to-Close, and Remote Close features are unavailable.
* If applicable.
Battery Status LED
GREEN LED:
All systems are normal.
l A solid green LED light indicates the battery is fully charged.
l A flashing green LED indicates the battery is being charged.
ORANGE LED:
The garage door opener has lost power and is in battery backup mode.
l A solid orange LED with beep, sounding approximately every 2 seconds,
indicates the garage door opener is operating on battery power.
l A flashing orange LED with beep, sounding every 30 seconds, indicates the
battery is low.
RED LED:
The garage door opener's 12V battery needs to be replaced.
l A solid red LED with beep, sounding every 30 seconds, indicates the 12V battery
will no longer hold a charge and needs to be replaced. Replace the battery back
up to maintain the battery backup feature.
NOTE: The Battery Status LED is most visible with the garage door opener light off.
Battery does not have to be fully charged to operate the garage door opener.
29
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Operation
WARNING
IMPORTANT SAFETYINSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.
2. ALWAYS keep remote controls out of reach of children. NEVER permit children
to operate or play with garage door control push buttons or remote controls.
3. ONLY activate garage door when it can be seen clearly, it is properly adjusted,
and there are no obstructions to door travel.
4. ALWAYS keep garage door in sight and away from people and objects until
completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.
6. If possible, use emergency release handle to disengage trolley ONLY when
garage door is CLOSED. Use caution when using this release with the door
open. Weak or broken springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly and increasing the risk of SEVERE INJURY or
DEATH.
7. NEVER use emergency release handle unless garage doorway is clear of persons
and obstructions.
8. NEVER use handle to pull garage door open or closed. If rope knot becomes
untied, you could fall.
9. After ANY adjustments are made, the safety reversal system MUST be tested.
10. Safety reversal system MUST be tested every month. Garage door MUST reverse
on contact with 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.
Failure to adjust the garage door opener properly increases the risk of SEVERE
INJURY or DEATH.
11. ALWAYSKEEP GARAGE DOOR PROPERLY BALANCED (see page 4). An
improperly balanced door may NOT reverse when required and could result in
SEVERE INJURY or DEATH.
12. ALL repairs to cables, spring assemblies and other hardware, ALL of which are
under EXTREME tension, MUST be made by a trained door systems technician.
13. To avoid SERIOUS PERSONAL INJURY or DEATH from electrocution, disconnect
ALL electric and battery power BEFORE performing ANY service or maintenance.
14. This operator system is equipped with an unattended operation feature. The
door could move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE
MOVING DOOR.
15. DO NOT enable the Timer-to-Close functionality if operating either one-piece or
swinging garage doors. To be enabled ONLY when operating a sectional door.
16. SAVE THESE INSTRUCTIONS.
30
Page 31
Operation
Features
Your garage door opener is equipped with features to provide you with greater control
over your garage door operation.
Alert2Close
The Alert2Close feature provides a visual and an audible alert that an unattended door is
closing.
TIMER-TO-CLOSE (TTC)
The TTC feature automatically closes the door after a specified time period that can be
adjusted using a TTC enabled door control (Models 881LM or 880LM). Prior to and
during the door closing the garage door opener lights will flash and the garage door
opener will beep.
®
MyQ
MyQ allows you to control your garage door opener from your mobile device or computer
from anywhere. MyQ technology uses a 900Mhz signal to provide two way
communication between the garage door opener and MyQ enabled accessories.
The garage door opener has an internal gateway that allows the garage door opener to
communicate directly with a home Wi-Fi®network and access your MyQ account
ology uses a 900MHz signal to provide two-way communication between the garage
door opener and MyQ®enabled accessories.
THE PROTECTOR SYSTEM®(SAFETY REVERSING SENSORS)
When properly connected and aligned, the safety reversing sensors will detect an
obstruction in the path of the infrared beam. If an obstruction breaks the infrared beam
while the door is closing, the door will stop and reverse to full open position, and the
opener lights will flash 10 times. If the door is fully open, and the safety reversing
sensors are not installed, or are misaligned, the door will not close from a remote control.
However, you can close the door if you hold the button on the door control or keyless
entry until the door is fully closed. The safety reversing sensors do not affect the
opening cycle. For more information see page 19.
ENERGY CONSERVATION
For energy efficiency the garage door opener will enter sleep mode when the door is fully
closed. The sleep mode shuts the garage door opener down until activated. The sleep
mode is sequenced with the garage door opener light bulb; as the light bulb turns off the
sensor LEDs will turn off and whenever the garage door opener lights turn on the sensor
LEDs will light. The garage door opener will not go into the sleep mode until the garage
door opener has completed 5 cycles upon power up.
LIGHTS
The garage door opener light bulbs will turn on when the opener is initially plugged in;
power is restored after interruption, or when the garage door opener is activated. The
lights will turn off automatically after 4-1/2 minutes. An incandescent A19 light bulb
(100 watt maximum) or for maximum energy efficiency a 26W (100W equivalent)
compact fluorescent light (CFL) bulb may be used.
Light Feature
The garage door opener is equipped with an added feature; the lights will turn on when
someone enters through the open garage door and the safety reversing sensor infrared
beam is broken. For added control over the light bulbs on your garage door opener, see
page 34.
USING YOUR GARAGE DOOR OPENER
The garage door opener can be activated through a wall-mounted door control, remote
control, wireless keyless entry or MyQ®accessory. When the door is closed and the
garage door opener is activated the door will open. If the door senses an obstruction or
is interrupted while opening the door will stop. When the door is in any position other
than closed and the garage door opener is activated the door will close. If the garage
door opener senses an obstruction while closing, the door will reverse. If the obstruction
interrupts the sensor beam the garage door opener lights will blink 10 times. However,
you can close the door if you hold the button on the door control or keyless entry until
the door is fully closed. The safety reversing sensors do not affect the opening cycle.
The safety reversing sensor must be connected and aligned correctly before the garage
door opener will move in the down direction.
BATTERY BACKUP*
The battery backup system allows access in and out of your garage, even when the
power is out. When the garage door opener is operating on battery power, the garage
door opener will run slower, the light will not function, the Battery Status LED will glow
solid orange, and a beep will sound approximately every 2 seconds.
* If applicable.
31
Page 32
Operation
“beep”
“be
TO REMOTE
ATT
100%9:25 PM
http://setup.myqdevice.com
Welcome. This step-by-step guide will
help you connect your Wi-Fi Garage Door
Opener to the internet through your
home’s Wi-Fi network.
Press Start to begin the process by
scanning for available networks.
Tap EXIT to reconnect your mobile device to your
home’s Wi-Fi network.
…and control your garage door opener with the MyQ®App.
The Wi-Fi® Garage Door Opener is compatible with up to 16 MyQ enabled accssories. Up
to 10 devices can be paired to the Wi-Fi garage door opener’s internal gateway. These
devices can be controlled with the MyQ app. These devices include any combination of
MyQ garage door openers, WiFi garage door openers, MyQ light controls, MyQ gate
operators or MyQ commercial door operators. A LiftMaster Internet Gateway (828LM) can
be added if you need to control more than 10 devices using the MyQ app. Up to 6
devices can be paired to garage door opener itself (controlled by garage door opener
through 900MHz) These devices include any combination of MyQ light controls or a
garage door and gate monitor.
You will need:
l A smartphone or tablet
l Broadband Internet connection
l A strong Wi-Fi signal in the garage, see page 4
l Password for your home network
®
l MyQ
serial number located on the garage door opener
1. ACTIVATE "WI-FI LEARN" MODE
Use the Smart Control Panel®, navigate to Menu > Program > Wi-Fi Setup OR press and
release the yellow LEARN button on the garage door opener 3 times. The garage door
opener will beep once and a blue LED will blink on and off. You have 20 minutes to
complete the connection process.
3. CONNECT THE GARAGE DOOR OPENER TO YOUR HOME WI-FI NETWORK
Launch the web browser (Safari®or Chrome™) on your smartphone or tablet. Enter
setup.myqdevice.com into the browser address bar. Follow the on screen prompts to
connect the garage door opener to your Wi-Fi network. The MyQ serial number will
display in the app. Write serial number in area provided on front cover of user's guide.
4. SETUP YOUR MyQ®ACCOUNT
Download the MyQ®app from the App StoreSMor Google Play™ store. Sign up for your
MyQ®account and add the MyQ®serial number to your account.
Congratulations you've successfully completed the setup. Enjoy MyQ®Smartphone
Control!
In addition to controlling your garage door opener you can control your house lighting
with additional MyQ®accessories, see page 40.
2. CONNECT TO THE MyQ®Wi-Fi NETWORK
On your mobile device, go to Settings > Wi-Fi, and select the network with the "MyQ-"
prefix.
NOTES:
The MyQ®Smartphone Control WILL NOT work if the garage door opener is operating
on battery power.
To erase the Wi-Fi settings, see page 35.
If you need help adding devices to you MyQ account, or to learn more go to
wifihelp.LiftMaster.com.
32
Page 33
Operation
Push Bar
LIGHT
button
Screen
Motion
Sensor
Navigation
Buttons
Using the Door Control
SYNCHRONIZETHEDOORCONTROL
To synchronize the door control to the garage door opener, press the push bar until
the garage door opener activates (it may take up to 3 presses). Test the door control by
pressing the push bar, each press of the push bar will activate the garage door opener.
Up to 2 Smart Control Panels®or 4 of any other Security+ 2.0®door controls can be
connected to the garage door opener.
PUSH BAR
Press the push bar to open or close the door.
NAVIGATION BUTTONS
Use the navigation buttons to make selections and program features.
LIGHT BUTTON
Press the LIGHT button to turn the garage door opener lights on or off. When the lights
are turned on they will stay on until the LIGHT button is pressed again, or until the
garage door opener is activated. Once the garage door opener is activated the lights will
turn off after the specified period of time (the factory setting is 4-1/2 minutes). The
LIGHT button will not control the lights when the door is in motion.
SCREEN
The screen will display the time and temperature until the menu button is pressed, and
then it will display the menu options. If there is a problem with the garage door opener
the screen will display the Diagnostic Code. Refer to the Troubleshooting section.
The following features are accessible through the screen using the navigation
buttons:
LEARN A DEVICE
Any compatible remote controls, wireless keyless entry, Wi-Fi garage door openers, or
MyQ®accessories can be programmed to the garage door opener by accessing the menu
and using the navigation buttons.
LOCK
The LOCK feature is designed to prevent activation of the garage door opener from
remote controls while still allowing activation from the door control and keyless entry.
This feature is useful for added peace of mind when the home is empty (i.e. vacation).
TIMER-TO-CLOSE (TTC)
DO NOT enable TTC if operating a one-piece door. TTC is to be used ONLY with sectional
doors. Factory default is set to off. TTC can be set to automatically close your garage
door from the fully open position after a specified period of time (1, 5, 10 minute
intervals or a custom setting up to 99 minutes). The garage door opener will Beep and
the lights will Flash before closing the door. The screen on the door control can display
the status of the TTC. TTC WILL NOT work if the garage door opener is operating by
battery power or if the safety reversing sensors are misaligned. This feature is NOT
intended to be the primary method of closing the door. A keyless entry should be
installed in the event of an accidental lock out when using this feature.
NOTE: Before enabling the TTC for the first time, or if you experience a power outage,
cycle the garage door opener open and closed to allow the TTC to set.
AUTOMATIC LIGHT
Motion Sensor
Factory default is set to on. This feature automatically turns on the garage door opener
lights when motion is sensed. The lights will come on for the set period of time, then
shut off. If using the garage door opener light as a work light disable the motion sensor,
otherwise the light will turn off automatically if you are beyond the range of the sensor.
Light Feature
The lights will turn on when someone enters through the open garage door and the
safety reversing sensor infrared beam is broken.
MAINTENANCE ALERT (MAS)
This feature assists the homeowner in ensuring the garage door opener system stays in
good working condition. When the garage door opener needs to be serviced
(approximately 4500 garage door opener cycles) the command (yellow) and service (red)
LEDs will begin to alternately flash back and forth. The factory setting for the MAS
feature is off and can be activated at time of installation. Contact your installing dealer
for service.
33
Page 34
Operation
Navigation Buttons
Set the time, choose 12 or 24 hour clock and show/hide clock.
For sectional doors ONLY. Set the Timer-to-Close feature off/on
and set the time interval before door closes. NOTE: DO NOT
enable TTC if operating a one-piece door. TTC is to be used
ONLY with sectional doors.
Enable/disable lock.
Set up Wi-Fi, add remote controls, MyQ® devices, an extra
remote button to control your garage door opener lights, or a
keyless entry.
Display the temperature in Fahrenheit or Celsius and
show/hide the temperature.
Select a language.
Set duration for garage door opener light to stay on after
operation, selectable range of 1-1/2 to 4-1/2 minutes. Turn the
Motion sensor off/on, and turn the entry light feature off/on.
Adjust the contrast of the screen.
Displays software version information.
Turn the Maintenance Alert (MAS) on/off.
Displays the number of remote controls, MyQ® devices,
door controls and keyless entries currently programmed
to operate the garage door opener.
Displays any errors that have occurred.
Using the Door Control
Setup
The features on the door control can be programmed through a series of menus on the
screen and the navigation buttons. Refer to the descriptions below.
SCREEN
The main screen displays the time, temperature, and current battery charge (if applicable)
FEATURES
Press the navigation button below "MENU" to view the Features menu.
SETTINGS
Press the navigation button below the down arrow till you see TEMPERATURE to view
the Settings menu.
SERVICE
Press and hold the second navigation button, then press the LIGHT button to view the
Service menu.
To program a remote control or keyless entry to the garage door opener using the door
control, see page 35.
34
Page 35
Operation
Pressto continue.
TO REMOTE
Pressto continue.
1
23
OR
PIN
????
4
GHI
5
JKL
7
P
RS
8
TUV
9
WXY
0
Q
Z
*
#
E
NT
E
R
0 QZ
*
#
ENTER
6
MNO
4
LEARN LED
LEARN
Button
“click”
“click”
1
2
LEARN Button
Black Adjustment Button
Remote Control
Your remote control has been programmed at the factory to operate with your
garage door opener.
Up to 40 Security+ 2.0®remote controls can be programmed to the garage door opener.
Older LiftMaster remote controls are NOTcompatible, see page 40 for compatible
accessories. Programming can be done through the door control or the learn button the
garage door opener. To program additional accessories refer to the instructions provided
with the accessory or visit LiftMaster.com. If your vehicle is equipped with a Homelink®,
you may require an external adapter depending on the make, model, and year of your
vehicle. Visit www.homelink.com for additional information.
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN
USING THE DOOR CONTROL
1. Press the navigation button below "MENU" to view the Features menu.
2. Use the navigation buttons to scroll to "PROGRAM".
3. Select "REMOTE"or "KEYPAD" to program from the program menu.
4.
Remote Control: Press the button on the remote control that you wish to operate
your garage door.
Keyless Entry: Enter a 4-digit personal identification number (PIN) of your choice
on the keyless entry keypad. Then press the ENTER button.
The garage door opener lights will flash (or two clicks will be heard) when the code has
been programmed. Repeat the steps above for programming additional remote controls
or keyless entry devices. If programming is unsuccessful, program the remote using the
learn button.
PROGRAM USING THE LEARN BUTTON ON THE GARAGE DOOR OPENER
1. Press and release the LEARN Button on the garage door opener.
2. Press the button on the remote control.
To Erase the Memory
ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES
1. Press and hold the learn button on garage door opener until the learn LED goes
out (approximately 6 seconds). All remote control and keyless entry codes are
now erased.
Reprogram any accessory you wish to use.
ERASE ALL DEVICES (Including MyQ®enabled accessories)
1. Press and hold the learn button on garage door opener until the learn LED goes
out (approximately 6 seconds).
2. Immediately press and hold the learn button again until the learn LED goes out.
All codes are now erased.
Reprogram any accessory you wish to use.
ERASE THE Wi-Fi NETWORK FROM THE GARAGE DOOR OPENER
Press and hold the black adjustment button until 3 beeps are heard (approximately 6
seconds).
ERASE A MyQ®ACCOUNT
Go to myLiftMaster.com to delete your MyQ account.
35
Page 36
Operation
NOTICE
NOTICE
To Open the Door Manually
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
l If possible, use emergency release handle to disengage trolley ONLY when
garage door is CLOSED. Weak or broken springs or unbalanced door could
result in an open door falling rapidly and/or unexpectedly.
l NEVER use emergency release handle unless garage doorway is clear of persons
and obstructions.
l NEVER use handle to pull door open or closed. If rope knot becomes untied, you
could fall.
DISCONNECT THE TROLLEY
1. The door should be fully closed if possible.
2. Pull down on the emergency release handle.
RECONNECT THE TROLLEY
The lockout feature prevents the trolley from reconnecting automatically.
1. Pull the emergency release handle down and back (toward the opener). The door
can then be raised and lowered manually as often as necessary.
2. To disengage the lockout feature, pull the handle straight down. The trolley will
reconnect on the next UP or DOWN operation, either manually or by using the
door control or remote control.
36
Page 37
Maintenance
Maintenance Schedule
EVERY MONTH
l Manually operate door. If it is unbalanced or binding, call a trained door systems
technician.
l Check to be sure door opens and closes fully. Adjust if necessary, see page 26.
l Test the safety reversal system. Adjust if necessary, see page 27.
EVERY YEAR
l Oil door rollers, bearings and hinges. The garage door opener does not require
additional lubrication. Do not grease the door tracks.
l Test the battery (if applicable) and consider replacing the battery to ensure the
garage door opener will operate during an electrical power outage, see page 28 to
test the battery backup.
EVERY TWO TO THREE YEARS
l Use a rag to wipe away the existing grease from the garage door opener rail.
Reapply a small layer of white lithium grease to the top and underside of the rail
surface where the trolley slides.
The Remote Control Battery
To prevent possible SERIOUS INJURY or DEATH:
l NEVER allow small children near batteries.
l If battery is swallowed, immediately notify doctor.
To reduce risk of fire, explosion or chemical burn:
l Replace ONLY with 3V CR2032 coin batteries.
l DO NOT recharge, disassemble, heat above 212°F (100°C) or incinerate.
To replace the battery, pry open the case in the
middle, then at each side with the visor clip. Insert
replacement battery positive side up (+). Replace
the batteries with only 3V CR2032 coin cell
batteries. Dispose of old batteries properly.
NOTICE: To comply with FCC and/or Industry Canada (IC) rules , adjus tment or modifications of this transceiver are prohibited. THERE ARE
NO USER SERVICEABLE PARTS.
This device complies with Part 15 of the F CC rule s and ICRSS-210. Ope ration is subject to the following two conditions: (1) this device may
not c ause harmful interfer ence, and (2) this dev ice must accept any interferenc e rece ive d, including interferenc e that may cause undes ire d
opera tion.
This Class B digital appara tus complies with Canadia n ICES-003.
AVIS : Les r ègle s de la FCC et/ou d’Industrie Cana da (IC) interdise nt tout ajustement ou toute modification de ce r écepteur. IL N’EXISTE
AUCUNE PIÈCE SUSCEPTIBLE D’ÊTRE ENTRETENUE PAR L’UTILISATEUR.
Cet a ppareil est conforme a ux dispositions de la pa rtie 15 du rè glement de la FCCet de l'norme ICRSS-210. Son utilisation est a ssujettie a ux
deux conditoins suiva ntes :(1) ce dispositif ne peut causer des interférences nuis ibles, et (2) ce dis positif doit accepter toute interférence
rec ue, y c ompris une interférenc e pouvant causer un fonctionnement non souhaité.
Cet a ppareil numerique de la classe B est c onforme a la norme NMB-003 du Canada.
37
Page 38
Troubleshooting
Diagnostic Chart
Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.
DIAGNOSTIC CODESYMPTOMSOLUTION
Up Arrow
Flash(es)
11The garage door opener will not close and the light
12The garage door opener will not close and the light
13The door control will not function.The wires for the door control are shorted or the door control is faulty. Inspect safety
14The garage door opener will not close and the light
15Door moves 6-8" stops or reverses.Manually open and close the door. Check for binding or obstructions, such as a broken
16Door coast after it has come to a complete stop.Program travel to coasting position or have door balanced by a trained technician.
Down Arrow
Flash(es)
Safety sensors are not installed, connected or wires may be cut. Inspect sensor wires for
bulbs flash.
bulbs flash.
bulbs flash.
No movement, only a single click.Manually open and close the door. Check for binding or obstructions, such as a broken
Opener hums for 1-2 seconds no movement.Manually open and close the door. Check for binding or obstructions, such as a broken
a disconnected or cut wire.
There is a short or reversed wire for the safety sensors. Inspect safety sensor wire at all
staple points and connection points and replace wire or correct as needed.
sensor wire at all staple points and connection points and replace wire or correct as
needed.
Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to
ensure both LEDs are steady and not flickering. Make sure nothing is hanging or
mounted on the door that would interrupt the sensors path while closing.
spring or door lock, correct as needed. Check wiring connections at travel module and at
the logic board. Replace travel module if necessary.
spring or door lock, correct as needed. Replace logic board if necessary.
spring or door lock, correct as needed. Replace motor if necessary.
21-5No movement or sound.Replace logic board.
32Unable to set the travel or retain position.Check travel module for proper assembly, replace if necessary.
33The battery status LED* is constantly flashing green. Battery backup charging circuit error, replace logic board. *(if applicable)
38
Page 39
Troubleshooting
DIAGNOSTIC CODESYMPTOMSOLUTION
Up Arrow Flash
(es)
Down Arrow
Flash(es)
41-4Door is moving stops and or reverses.Manually open and close the door. Check for binding or obstructions, such as a broken
45Opener runs approximately 6-8", stops and reverses. Communication error to travel module. Check travel module connections, replace module
46The garage door opener will not close and the light
bulbs flash.
The garage door opener will NOT enter Wi-Fi®LEARN mode:
l After the initial installation of the garage door opener, the garage door opener
must complete a full cycle (open and closed) before the Wi-Fi LEARN mode can
be activated.
l If there has been a recent power outage, the garage door opener must complete
a full cycle before the Wi-Fi LEARN mode can be activated.
See page 32 to activate Wi-Fi LEARN mode.
The garage door opener will NOT connect to my Wi-Fi network:
l Network password entered incorrectly. Double check your network password
and re-enter.
l Weak Wi-Fi signal in the garage. Ensure the Wi-Fi signal is reaching the garage,
see page 4 or visit WiFiHelp.LiftMaster.com for more information.The garage
door opener will NOT connect to my Wi-Fi network:
The garage door opener can beep for several reasons:
l (If applicable) Operating on battery power or the 12 Vdc battery needs to be
replaced, see 28.
l Garage door opener has been activated through a device or feature such as
Timer-to-Close, garage door monitor or MyQ®Internet Gateway, see page 31.
The garage door opener will not enter Wi-Fi mode:
If this is a new installation, cycle the garage door opener. Follow
spring or door lock, correct as needed. If the door is binding or sticking contact a trained
door systems technician. If door is not binding or sticking attempt to reprogram travel
(refer to page 26).
if necessary.
Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to
ensure both LEDs are steady and not flickering. Make sure nothing is hanging or
mounted on the door that would interrupt the sensor's path while closing.
My door will not close and the light bulbs blink on my motor unit:
The safety reversing sensor must be connected and aligned correctly before the garage
door opener will move in the down direction.
l Verify the safety sensors are properly installed, aligned and free of any
obstructions.
My remote control will not activate the garage door:
l Verify the lock feature is not activated on the door control.
l Reprogram the remote control.
l If the remote control will still not activate the door check the diagnostic codes to
ensure the garage door opener is working properly.
My garage door opener light(s) will not turn off when the door is open:
The garage door opener is equipped with a feature that turns the light on when the
safety reversing sensors have been obstructed or when the motion sensor on the door
control detects movement in the garage. This feature can be disabled using the door
control, see page 34.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote control(s).
My vehicle's Homelink®is not programming to my garage door opener:
Depending on the make, model, and year of your vehicle an external adapter may be
required. Visit www.homelink.com for additional information.
39
Page 40
Accessories
823LM893MAX
Remote Light Switch:
Automatically control your
lights using your garage door
opener, a SECURITY+ 2.0™
remote control or a LiftMaster®
Internet Gateway. Simply
Garage and Gate Monitor:
Monitor open/closed status
for up to 4 MyQ® compatible
garage door openers or gate
operators and close them
from anywhere in the home.
replaces your current wired
wall switch.
Surge Protector:
825LM890MAX
Remote Light Control:
The Garage Door Opener
Surge Protector is designed
Automatically control your
lights using your garage door
opener, a SECURITY+ 2.0®
remote control or a LiftMaster®
to protect LiftMaster® garage
door openers against damage
from lightning and power
surges. Easy to install.
Internet Gateway. Plugs into
any interior outlet.
975LM
Laser Garage Parking Assist:
Laser enables homeowners to
precisely park vehicles in the
garage.
MAX Wireless Keyless Entry:
For use outside of the home
to enable access to the garage
using a 4-digit PIN. Works
892LT/
894LT
with ALL LiftMaster® openers
from 1993- present.
3-Button MAX Remote
Control:
Compatible with LiftMaster®
garage door openers
manufactured since 1993.
Includes visor clip.
Mini 3-Button MAX Remote
Control:
Compatible with LiftMaster®
garage door openers
manufactured since 1993.
2 & 4 Button Learning
Remote Controls:
Compatible with LiftMaster®
garage door openers
manufactured since 1997.
Also compatible with
Encrypted DIP for gate
applications.
880LM829LM
Smart Control Panel®:
Displays temperature, time
and system diagnostics;
includes a push bar to open
and close the door and a lock
feature for extra security.
SECURITY+ 2.0
®
and Wi-FiTM
compatible.
881LM990LM
Motion Detecting
Control Panel with
Timer-to-Close Control:
Multi-function door control
with motion sensor that
automatically turns opener
lights on when it detects a
person entering the garage.
SECURITY+ 2.0® compatible.
886LM877MAX
Motion Detecting
Control Panel:
Multi-function door control
with motion sensor that
automatically turns opener
lights on when it detects a
person entering the garage.
SECURITY+ 2.0® compatible.
40
Page 41
Warranty
LIFTMASTER®LIMITED WARRANTY
LiftMaster®(“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a
specific period of time as defined below (the “Warranty Period”). The warranty period commences from the date of purchase.
WARRANTY PERIOD
PartsMotorAccessoriesBeltBattery Backup*
5 yearsLifetime1 yearLifetime1 year
The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions
will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131, toll free, before dismantling this product. You will be advised of
disassembly and shipping instructions when you call. Then send the product or component, pre-paid and insured, as directed to our service center for warranty repair. Please include a brief description of the
problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and
covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at
Seller’s sole option. [You are responsible for any costs incurred in removing and/or reinstalling the product or any component].
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD.
Some States and Provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT
DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY
MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE
ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY
PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES.
THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR
SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE
SALE OF THIS PRODUCT.
Some states and provinces do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you
specific legal rights, and you may also have other rights, which vary from state to state and province to province.
* If applicable.
41
Page 42
Repair Parts
Rail Assembly PartsInstallation Parts
DescriptionPart Number
1Belt - for 7 foot door41A5434-11
Belt - for 8 foot door41A5434-13
Belt - for 10 foot door41A5434-14
2Belt Pulley Bracket41B5424
3Master Link4A1008
4One-Piece Rail
2777BD
7 feet (2.1 m)
One-Piece Rail
2778BD
8 feet (2.4 m)
One-Piece Rail
2770BD
10 feet (3 m)
5Trolley Assembly41B3869-3A
6Tensioner Assembly41B4103
7Trolley Threaded Shaft109B48
3
6
2
4
7
5
1
DescriptionPart Number
1Curved Door Arm178B35
2Door Bracket with Clevis Pin and
Fastener
3Emergency Release Rope and
Handle
4Header Bracket with Clevis Pin
and Fastener
5Remote Control Visor Clip29C151
6Safety Sensor Bracket41A5266-1
7Safety Sensor Kit with receiving
and sending sensors with 3 feet
(.9 m) 2-conductor wire
8Straight Door Arm178B34
9White and Red/White Wire41B4494-1
103V CR2032 Lithium Battery10A20
Not Shown
User’s Guide114A4761
41A5047-1
41A2828
41A4353-1
041A5034
2
3
4
6
8
9
1
7
5
10
42
Page 43
Repair Parts
Model 8550W
Garage Door Opener Parts
9
3
4
10
DescriptionPart Number
1Sprocket and Sprocket Cover with Screws041C589-2
2
1
5
11
2
4
3
End Panel with battery cover and light socket041A7618