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Product Data Sheet
3-Series Security Keypad (MSO)
3400-G
Last Updated: November 2018
Product Overview
The 3-Series Security Keypad gives users an easy-to-use and low-cost option for controlling their 3-Series security
system. The keypad features backlit keys and arming buttons, large LED status lights, and is compatible with
ZigBee HA 1.2. The keypad also wakes and illuminates itself by detecting when a user is near. Users can mount
the 3-Series Security Keypad on any wall using screws or adhesive. The keypad includes 2 CR-123a batteries,
giving users up to 3 years of battery life.
Dimensions
3.13”
(80 mm)
1.00”
(25 mm)
4.50”
(114 mm)
FRONT VIEW
Data Sheet: 3-Series Security Keypad (MSO) (3400-G) Page 1 of 3
© 2018 Centralite. All rights reserved.
SIDE
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In the Box:
1x - Security Keypad
1x - Mounting Bracket
Key Features:
2x - CR-123a Batteries
1x - Set of Mounting Screws
1x - Mounting Adhesive Strip
1x - Quick Start Guide
• Easy arm/disarm of security system.
• Large LED status indicators.
• Proximity sensor for detecting users.
• Two mounting options for installation exibility (screws
and adhesive).
Special Features
Large LED Status Indicators
The 3-Series Security Keypad features large light bars
for displaying the security system’s status. Positioned
above and below the keypad, these indicators display
multiple colors to show the type of arming selected.
Proximity Sensor
The built-in proximity detector recognizes when a
user’s hand is nearing the device and triggers the
keypad to wake. When the keypad wakes, the status
LED and keypad backlight activate.
Audible Feedback for Arming
The keypad’s audible feedback driver provides users
with alerts, key press conrmation, and arming
countdown.
• Built-in power amplier for exceptional range.
• Audible feedback for arming, button presses, and alerts.
• Adjustable audio volume.
• Over-the-air rmware updates.
ZigBee Home Automation 1.2 Compatibility
The 3-Series Security Keypad is fully ZigBee HA 1.2
certied and is compatible with ZigBee HA 1.2-certied
hubs and devices.
Easy 2-Step Join Process
The Security Keypad is factory-congured to search
for open ZigBee networks the rst time it is powered
on. Simply open the hub for joining, insert batteries
into the keypad, and it will search and join any open
network.
Getting Started
Step 1: Remove the keypad from the package.
Remove the mounting bracket from the back of the
keypad and remove the battery cover.
Step 2: Initiate pairing on your home control system
or security panel using the instructions it provided.
Step 3: Install the batteries. Pay close attention to
the + and - markings on the board.
Step 4: The keypad should start the joining process
automatically.
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Once the keypad has successfully joined the
network, the top red LEDs will alternate and ash
then the keypad should appear on your home control
system or security panel. Pay close attention to the +
and - terminal markings on the board.
Data Sheet: 3-Series Security Keypad (MSO) (3400-G) Page 2 of 3
© 2018 Centralite. All rights reserved.
Once the keypad appears on the home control
system or security panel, it will display “Trip to Pair.”
To complete the pairing process, press and release
the wall tamper button on the rear of the keypad.
The LEDs will then stop blinking and the green
network icon will be lit solid (while the keypad is
awake).
Step 5: The keypad can now be mounted to the wall
at the desired location.
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When the keypad is not joined to a network, the network icon
will ash. Once it is joined, the network icon will become solid
anytime the keypad is awake.
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Troubleshooting
Step 1: Hardware Reset
Remove and replace batteries.
Step 2: Trigger Manual Rejoin
Remove the keypad from the wall and press the wall
tamper switch 5 times.
Step 3: Factory Default
Remove batteries from keypad. Press and hold the
wall tamper switch while reinstalling a battery. Once
the keypad illuminates, release the wall tamper switch.
Refer to Getting Started to rejoin the keypad.
Compatibility
The 3-Series Security Keypad features out-of-the-box compatibility with ZigBee HA 1.2 hubs and devices.
Technical Specications
Electrical
Power: 3V - 2x CR-123a Batteries
Environmental
Operating Temperature: 0° to 40°C
Shipping / Storage
Temperature: -20° to 50°C
Humidity Range: 0 to 90% R.H.
(non-condensing)
Approvals:
Wireless RF
Protocol: ZigBee HA 1.2
TX Strength: +18 dBm
RF Channels: 16
Range: 300+ ft. (90+ m) L.O.S.
Temp Accuracy: ±1.8 °C (max), –10 to 85 °C
Precision: ± 0.1 °C
Standard WarrantySupport
Centralite offers both Tier-1 and Tier-2 support
structures to meet the needs of different customers.
For those customers that provide existing, in-house
support for systems, Centralite can serve as Tier2 support specialists. For Centralite retail-branded
products, Centralite provides direct Tier-1 support for
all products.
Centralite offers a standard 12-month limited warranty
on the 3-Series Security Keypad.
Contact Sales
For more information about sales or distribution,
please contact:
877-466-5483
[email protected]
This device complies with Part 15 of the FCC Rules and with Industry Canada licence-exempt
RSS Standards. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of
a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and its gain should be so chosen that
the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful
communication.
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled
environment. This equipment is in direct contact with the body of the user under normal operating
conditions. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Notice: Any content, factual information, or specications containing errors in this document are solely inadvertent and will be corrected
upon discovery. Specications for unreleased/planned products are subject to change.
Centralite Systems, Inc.
1701 Industrial Park Drive
Mobile, AL 36693
www.centralite.com
Changes or modications not expressly approved by Centralite Systems, Inc. could void the user’s
authority to operate the equipment.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit
pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner
avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres
utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée
équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication
satisfaisante.
Data Sheet: 3-Series Security Keypad (MSO) (3400-G) Page 3 of 3
© 2018 Centralite. All rights reserved.
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