Casio SA-400 QUICK START GUIDE

TABLE OF CONTENTS

INITIAL SETUP

Important Safety Instructions...................... 3

Packing List ................................................. 4

System Defaults........................................... 4

Display & LED Indication ..........................4-5

Buttons & Indicators................................ 4

Line Status Indicator ................................ 5

Station Status Indication.......................... 5

Important Features ...................................... 5

Creating Your Unique System...................6-8

Identifying Existing Wiring ....................... 6

System..................................................... 6

System Communication ........................... 6

Square Configuration ............................... 6

Non-Square Configuration -

Private Line Support............................. 7

Using Other T elephones with the SA-400

System Phones .................................... 7

Planning Your System.............................. 8

Installation Chart...................................... 8

Install Your SA-400 System......................... 9

Phone Installation .................................... 9

Connecting a Fax or PC Modem to

the Data Port ........................................ 9

Quick Setup .......................................... 10-11

Assigning a Station Extension Number .. 10

Setting the Time & Date ......................... 10

Verifying Station and Line Configuration 11

Verifying System Configuration.............. 11

Installation Checklist .............................. 11

PROGRAMMING

THE TELEPHONE

Assigning a Station Extension Number...... 12

Setting the Time & Date............................. 12

Setting a Private Line................................. 13

Setting Automatic Answer ......................... 13

Setting the Outside Line............................. 14

Setting the Area Code ................................ 14

Setting the Ringer On/Off by Line .............. 15

Always Ring............................................... 15

PROGRAMMING

THE VOLUME

Ringer Volume........................................... 16

Handset Volume ........................................ 16

Speakerphone/Intercom Volume................ 16

Headset Volume......................................... 16

PROGRAMMING AUTODIAL

Autodial Information.................................. 17

Autodial Card ......................................... 17

Programming a Caller ID Record into

Autodial.................................................. 17

Entering Autodial Records ......................... 18

Editing Autodial Entries ............................. 19

Autodial Pause........................................... 19

Programming Auto Intercom Keys ............ 20

Setting the Flash Duration ......................... 20

PROGRAMMING CALL

WAITING CALLER ID

Call Waiting Caller ID Service Options ....... 21

Caller ID..................................................... 21

Selecting Which Caller ID Records are

Saved ..................................................... 22

Turning Call Waiting Caller ID Off .............. 22

TELEPHONE OPERATION

Auto Attendant........................................... 23

T ransferring Operation............................... 24

Turning Auto Attendant On ........................ 24

Turning Auto Attendant Off ........................ 24

Off Hook Options ....................................... 25

Headset Operation.................................. 25

Speakerphone Operation........................ 25

Call Duration Time.................................. 25

Answering Calls ....................................26-28

Line Selection ........................................ 26

Automatic Line Selection........................ 26

TABLE OF CONTENTS

TELEPHONE OPERATION (CONT.)

Manual Line Selection ............................ 26

Answering Calls when Auto Attendant

is Not On ............................................ 26

Answering Calls when Auto Attendant

is On................................................... 27

Answering a Call on Another Line

During a Conversation........................ 28

Answering a Call Waiting Caller ID Call .. 28

Making Calls .............................................. 28

Memory Storage...................................29-31

Making a Call Using Caller ID ................. 29

Display Redial ........................................ 29

Redial..................................................... 29

Auto Busy Redial.................................... 30

No Answer Redial................................... 30

Reviewing Autodial Entries..................... 30

Dialing Stored Autodial or Auto Intercom

Numbers ............................................ 31

Storing a Scratch Pad Number............... 31

Dialing a Scratch Pad Number ............... 31

Display & Dial Number........................... 31

Hold........................................................... 32

Audible Hold Reminder .......................... 32

Mute .......................................................... 32

Do Not Disturb (DND)................................ 32

Transferring Calls.................................. 33-34

Blind Call T ransfer.................................. 33

Attended Call T ransfer............................ 34

Call Privacy & Conference Calling.........34-36

Call Privacy ............................................ 34

Call Privacy Release ............................... 35

Conference Calling with Two Outside

Lines .................................................. 35

Privately T alking to One of the Conference

Call Parties ......................................... 36

Conference Calling with One Outside Line

and T wo Stations................................ 36

INTERCOM & PAGING

OPERATION

Intercom & Paging .................................... 37

Intercom Display Messages....................... 37

Making an Intercom Call Using the

Speakerphone ........................................ 37

Making an Intercom Call Using the

Headset or Handset................................ 38

Answering Intercom Calls when Auto Answer

is On ...................................................... 38

Answering Intercom Calls when Auto Answer

is Off ...................................................... 38

Answering Intercom Calls When Y ou

Are On the Line ...................................... 39

All Station Page ......................................... 39

Room Monitor ........................................... 39

CALL WAITING CALLER ID

Reviewing and Deleting Stored Caller ID

Records ................................................. 40

Toll Call Indicator....................................... 40

Caller ID with Auto Attendant On ............... 40

Caller ID Link ............................................. 40

ADDITIONAL INFORMATION

Wall Mounting Pedestal............................. 41

Desk Top Pedestal ..................................... 41

Power Failure Operation ............................ 42

Permanent Memory Protection .............. 42

Short Term Memory............................... 42

Battery Installation..................................... 42

Performing a System Update..................... 43

Station Reset ............................................. 43

Displays................................................44-46

Troubleshooting....................................47-48

Questions? Here’s How to Reach Us.......... 49

FCC Requirements ..................................... 50

Limited Warranty....................................... 51

Accessories ............................................... 52

Index ......................................................... 53

IMPORTANT SAFETY INSTRUCTIONS

INSTALLATION INSTRUCTIONS

1. Never install telephone wiring during a lightning storm.

2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

4. Use caution when installing or modifying telephone lines.

SAFETY PRECAUTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water: for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious product damage.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked or covered by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in an enclosed environment unless proper ventilation is provided.

7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by animals or persons walking on it.

8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.

10. Never spill liquid of any kind on the product.

11. To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified serviceperson when service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently used.

12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only

those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified

technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak while near the leak.

15. You should use ONLY the power adapter supplied with your telephone. If you need a replacement, please see ACCESSORIES on page 52 to place an order.

INITIAL SETUP

SAVE THESE INSTRUCTIONS

2 3

INITIAL SETUP

PACKING LIST

Telephone Base Handset Coiled Handset Cord Owner’s Guide

INITIAL SETUP

Quick Guide Two long RJ14 Telephone Cor ds

To purchase any of the items listed above, please see ACCESSORIES on page 52.

Two short RJ14 line cords AC Adapter Mounting Pedestal Spare Autodial Station Card Spare Intercom Station Cards (set of 2)

SYSTEM DEFAULTS

Once initial setup is complete, the SA-400 is ready to use with the following program defaults. Programming each of the settings below needs to be done at each station:

PROGRAM FEATURE FACTORY PRESET SETTING REFERENCE PAGE

Area Code The area code is set to “000” 14 Auto Answer Auto Answer is ON for intercom use 13 Always Ring The default is OFF for Auto Attendant and for 15

incoming calls when you are already on a line

Call Waiting Caller ID Call Waiting Caller ID is set to ON and ALL, 22

so all caller ID records are retained

Default Ringer Volume The default ringer volume is set to HIGH 15

(on the back of the SA-400)

Eight Auto Intercom Keys The eight keys are programmed to intercom 20

stations 11-18 Flash Duration The flash duration is set to 600 MS 20 Outside Line The outside line is set to “-“ 14 Ringer The ringer is ON for all installed lines 15

DISPLAY & LED INDICATION

BUTTONS & INDICATORS ACTION DESCRIPTION

Headset (Answer) Lights red When pressed to go off-hook using a

Intercom Lights red During an all station page

INTERCOM

Mute Displayed When pressed to mute an intercom or

Do Not Disturb Lights red When activated Speaker Lights red When the speakerphone is activated T ransfer Lights red When pressed to transfer a call

TRANSFER

HEADSET

ANSWER

headset

Lights red When pressed to intercom another

station

Flashes red When your station is being intercommed

and Auto Answer is turned off

off-hook conversation

4 5

DISPLAY & LED INDICATION (cont.)

LINE STATUS INDICATOR DESCRIPTION

INITIAL SETUP

Off Line is available to use or

Solid Red Private line is in use at another extension Slow Flashing Red Call on hold at another station or privacy released call at another station Rapid Flashing Red Line ringing Rapid Flashing Green Call has been on hold at this station for over three minutes or call is

Slow Flashing Green Call has been placed on hold at this station for less than three minutes Solid Green Line is in use at this station or

STATION STATUS INDICATION (BUSY LAMP FIELD)

The SA-400 allows you to view the activity of all stations in the system at a glance. When the station number icon displays on the LCD, this indicates that this station is on an outside line, intercom call, in Do Not Disturb mode or receiving a transferred call.

LINE 1

Unconnected line

being transferred to another station

Station is participating in a conference call

5/10 8:50

11 12 13 14

16 18

IMPORTANT SA-400 FEATURES

LIFETIME MEMORY PROTECTION

No batteries are required to maintain caller ID information and autodial names and numbers. Non-volatile memory protects your entries in the event of a power failure.

SUPERTWIST NEMATIC (STNTM) LCD

Advanced technology in the SA-400 provides clear , multi-angle viewing of data on the large display.

HELP TEXT

If a delay of over 15 seconds occurs during programming the station ID or setting the time and date, help text will scroll across the display to assist you in programming.

CALL WAITING

The SA-400 supports call waiting caller ID, however , a subscription to call waiting, caller ID and call waiting caller ID is required from your local telephone company to view caller ID records.

INITIAL SETUP

Thank you for purchasing Casio Communications’ SA-400 4-line fully customizable telephone system. T o fully take advantage of the SA-400’s robust system features and to ensure correct installation, it is important to review and follow the owner’s guide carefully.

CREATING YOUR UNIQUE SYSTEM

INITIAL SETUP

IDENTIFYING EXISTING WIRING

To properly connect the SA-400 to your telephone lines, you must identify the type of jacks available.

If the installation site is currently wired with RJ11 jacks, it is recommended that you upgrade to RJ14 jacks, available at your telephone supplier .

SYSTEM

A system is when there are more than one CASIO COMMUNICATIONS, INC. Executive Series Phones and they all have line 1 connected and in common.

SYSTEM COMMUNICATION

For the system to operate, line 1 must be common to all stations. Using RF/IF technology, the SA-400’s and SI-460’s communicate with each other using the wiring of line 1, without affecting normal telephone operation. System information like station status and line use status is communicated over this common wire along with up to two simultaneous intercom conversations. The remaining lines, lines 2, 3 and 4 can be common to all or some of the stations. If line 1 is disconnected, you can still make and receive phone calls but the unit will not work as part of the system.

SQUARE CONFIGURATION

When all lines are all common, the configuration is called “square”. The chart below shows a simple square configuration. Since all lines are common, calls on any line can be transferred to any station.

Station 11 X X X X Station 12 X X X X Station 13 X X X X Station 14 X X X X Station 15 X X X X Station 16 X X X X Station 17 X X X X Station 18 X X X X Station 19 X X X X Station 20 X X X X Station 21 X X X X Station 22 X X X X

Line 1 Line 2 Line 3 Line 4

If you are installing or having installed telephone jacks, two RJ14 jacks are recommended.

6 7

INITIAL SETUP

CREATING YOUR UNIQUE SYSTEM (cont.)

NON-SQUARE CONFIGURATION – PRIVATE LINE SUPPORT

As the diagram below illustrates, lines 1 and 2 are common to all stations and lines 3 through 10 are available to groups of stations, or departments. The sales stations, 14 and 15, each have private lines, lines 8 and 9. The President also has a private line, line 10.

Calls to lines 1 and 2 can be transferred to all stations. Calls on line 3 can only be transferred to all stations except stations 14 and 15. Calls on line 6 can only be transferred to the stations which have that line, stations 12 and 13. Calls on line 7 can only be transferred to stations 20 and 21.

In this example, the auto attendant is station 11. Since the first 4 lines are available at the auto attendant station, the auto attendant can only answer lines 1,2,3 and 4.

Station ID Department Line Number

12345678910

Station 11 Reception X X X X

Auto Attendant Station 12 Marketing X X X X Station 13 Marketing X X X X Station 14 Sales X X X X Station 15 Sales X X X X Station 16 Customer Service X X X X Station 17 Customer Service X X X X Station 18 Warehouse X X X X Station 19 Warehouse X X X X Station 20 Accounting X X X X Station 21 Accounting X X X X Station 22 President X X X X

See page 13 to set a private line.

USING OTHER TELEPHONES WITH THE SA-400 SYSTEM PHONES

While standard telephones can share lines with the SA-400 system, features such as intercom and call transfer are unavailable to the standard telephone. The line status indicators will be activated by the standard telephones, but line privacy will not be maintained; a standard telephone can join a call in the SA-400 system without the SA-400 station releasing privacy. An SA-400 can access a call that the standard telephone is on after the standard phone has been on a line for atleast 7 seconds. For more information on call privacy, see page 34.

INITIAL SETUP

CREATING YOUR UNIQUE SYSTEM (cont.)

PLANNING YOUR SYSTEM

1. Identify the number of stations you will need. (Maximum is twelve)

2. Determine how many lines are needed. (Maximum four per station)

INITIAL SETUP

3. Identify how many lines you want connected to each Executive Series phone in the system.

4. Determine which stations will get which lines.

5. Decide if each station requires a private line.

Create a chart to assist you in organizing your phone system, for example:

Line 1: Line 2: Line 3: Line 4: Location / User

111-4567 222-4567 333-4567 444-4567

Station 11 X X X X Receptionist Area / Lisa Station 12 X X X Warehouse / Jake

INSTALLATION CHART

Station Line 1: Line 2: Line 3: Line 4: Location / User

----

11 12 13 14 15 16 17 18 19 20 21 22

INSTALL YOUR SA-400 SYSTEM

PHONE INSTALLATION

Any equipment connected to the phone line such as faxes, other phones or modems should be temporarily disconnected. Follow the installation sequence for best results.

Connecting Lines 1 and 2

1. CONNECT one end of the telephone cord into the jack labeled L1/L2, on the bottom of the SA-400.

2. Guide the line cord through one of the cord channels on the bottom of the unit.

3. Connect the other end of the telephone cord into the two-line RJ14 wall jack.

Connecting Lines 3 and 4

4. CONNECT one end of the other telephone cord into the jack labeled L3/L4, on the bottom of the SA-400.

5. Guide the line cord through the cord channels on the bottom of the unit.

6. CONNECT the other end of the telephone cord into the two-line RJ14 wall jack.

7. Determine if you want the phone to set on your desk or to be wall mounted. Install the SA-400 pedestal. See PEDESTAL INSTALLATION on page 41.

8. Connect the AC adapter plug into the AC adapter outlet on the bottom of the SA-400.

9. Thread the AC adapter cord through the channel on the bottom of the unit to prevent accidental disconnection.

10.Plug one end of the coiled handset cord into the handset. Plug the other side of the coiled cord into the outlet on the left side of the SA-400 base with the icon of a handset below. Place the handset in the cradle.

11.Plug the AC adapter into an electrical wall outlet. The LCD will flash and you will see “INITIAL SETUP START”. “PRESS START TO SETUP STATION” will scroll across the screen if the soft key under STAR T is not pressed within 15 seconds. The SA-400 is now ready to program. See page 10.

12.Install four AA alkaline batteries (not included) into the bottom side of the SA-400 base to enable the telephone to operate up to 1 hour during a power failure. (See page 42 for battery installation). Batteries are not necessary for the SA-400 to operate and retain stored data with AC power.

CONNECTING A FAX OR PC MODEM TO THE DATA PORT

You can connect a fax or PC modem to the SA-400 Data Port, located on the upper left rear side of the unit. This data port is connected to line 2. When a fax or PC modem is connected to the Data Port, and it is in use by the fax or PC modem, the connection is protected and cannot be interrupted by incoming or transferred calls.

The data port is AL WAYS active, regardless of the position of the PC/FAX switch. Placing the switch in the PC/FAX position

1. Connect the line cord of the fax or PC modem into the Data Port, labeled “DOWN STREAM”.

2. Position position. The line is now a dedicated PC/FAX line.

all PC/FAX switches on all Executive Series phones to the PC/F AX

silences the ring and turns off line status indication for that line.

INITIAL SETUP

8 9

INITIAL SETUP

QUICK SETUP

On initial power-up (the line cord(s) and AC adapter are connected) each station will prompt the user to set the station ID, time and date. All other system defaults (see SYSTEM DEFAULTS on page 4) are in place and the station is immediately ready for use. Refer to your completed system configuration diagram, on page 8, for rapid installation.

INITIAL SETUP

ASSIGNING A STATION EXTENSION NUMBER

INITIAL SETUP

SET STATION ID

SET STATION 11

Press the soft key under “CHANGE” until the chosen extension number (11-22) appears in the display.

START

CHANGE SAVE

SETTING THE TIME AND DATE

1/01 12:00

TIME (HH:MM)

BACK SAVE NEXT

Use the keypad to enter the hour (two digits) and minutes (two digits). Your entries will appear in the display as they are typed. If the time entry is incorrect, press the soft key under “BACK” to re-enter the time.

1/01 8:24

TIME (HH:MM)

BACK SAVE NEXT

1/01 8:24

TIME (HH:MM)

BACK SAVE NEXT

NOTE:

■ If another station’s ID number is chosen, an error beep will be heard and “NOT AVAIL” will appear in the display. Press the soft key under “CHANGE” to select another extension number.

STATION 11 SET

BACK NEXT

“STATION 11 SET” will appear in the display.

5. Press the soft key under “NEXT” to

program the time.

Press the soft key under “CHANGE” to toggle between “AM” and “PM”.

1/01 8:24

AM/PM

BACK CHANGE NEXT

Use the keypad to enter the month (01-12)

and day (01-31). T o edit your entry, press the soft key under “BACK” to re-enter the date.

4/ 18 8:24

DATE (MM/DD)

BACK SAVE NEXT

DATE (MM/DD)

BACK SAVE NEXT

QUICK SETUP (cont.)

VERIFYING STATION AND LINE CONFIGURATION

1. Press

2. The station ID will appear in the display to indicate the station is in use.

3. Dial the telephone number for line 2. The LINE INDICATOR for line 2 should flash red. If the

4. Repeat step 2 and call the telephone numbers for line 3 and 4.

5. If the indicators of the lines you called flashed, you have successfully installed this station!

VERIFYING SYSTEM CONFIGURATION

T o verify that all stations are communicating,

1. Press and hold

2. “PAGING” and the station icons for all properly connected stations will appear in the Station

3. Check to see if all stations connected to line 1, appear in the display . If they did, the system is

INSTALLATION CHECKLIST

❑ AC adapter is connected at stations ❑ Line cords have been connected ❑ Line 1 is common on all stations ❑ All stations have been assigned an extension number ❑ The time and date have been set at all stations

LINE 1

. The LINE INDICATOR will light green and the speakerphone LED will light red.

line indicator , for the line you called, does not flash, check to make sure lines are correctly installed.

PAGE ALL

Status Display. It may take a moment for all the icons to appear.

successfully configured. If all the stations do not appear in the display, note the station(s) that did not appear in the display. Go to the noted station and make sure the lines are connected and in the correct line jacks.

INITIAL SETUP

1/01 8:24

AM/PM

BACK CHANGE NEXT

“INITIAL SETUP COMPLETE” will appear in the display.

10 11

PROGRAMMING THE TELEPHONE

The SA-400 can be customized to meet your needs.

ASSIGNING A STATION EXTENSION NUMBER

1. Press

PROGRAMMING

The LCD displays the time and day.

1. Press

PROGRAM

PLEASE SELECT

PHON TIME OTHER

CALLER ID

BACK ENTER NEXT

SET STATION ID

BACK ENTER NEXT

SET STATION 11

BACK CHANGE SAVE

SETTING THE TIME AND DATE

PROGRAM

PLEASE SELECT

PHON TIME OTHER

TIME&DAY SETUP

BACK ENTER

“TIME (HH:MM)” will appear in the display. Use the keypad to enter the hour

(01-12) and minutes (00-59). Your entries will appear in the display as they are typed. If the time entry is incorrect, press the soft key under “BACK” to re-enter the time.

1/01 12:57

TIME (HH:MM)

BACK SAVE NEXT

The programmed time will then appear in the display.

1/01 12:57

TIME (HH:MM)

BACK SAVE NEXT

Press “CHANGE” until the chosen extension number (11-22) appears in the display.

SET STATION 11

BACK CHANGE SAVE

“STATION 11 SET” will appear in the display.

NOTE:

■ If another station’s ID number is chosen, an error beep will be heard and “NOT AVAIL” will appear in the display. Press the soft key under “CHANGE to select another extension number.

7. Press

PROGRAM

to exit.

7. Press the soft key under “CHANGE” to

toggle between “AM” and “PM.”

1/01 12:57

AM/PM

BACK CHANGE NEXT

“DATE (MM/DD)” will appear in the

display. Use the keypad to enter the month (01-12) and the day (01-31). To edit your entry, press the soft key under “BACK” to re-enter the date.

10.

BACK SAVE NEXT

11.

BACK SAVE NEXT

12.

Press

4/ 16 12:57

DATE (MM/DD)

PROGRAM

to exit.

PROGRAMMING THE TELEPHONE

SETTING A PRIVATE LINE

You must share lines 1 and 2 with all other stations in the system. However, you can create a non-square configuration as described on page 7 using lines 3 and/or 4, so that your station has different telephone number(s) from the other stations lines 3 and/or 4. More than one station can share a private line.

TELEPHONE LINES YOU WANT TO USE and follow the programming steps below.

1. Press

When auto answer is turned on and a station receives an intercom call, the station does not intercom ring. Instead, the speakerphone automatically answers the intercom call.

To program the auto answer feature,

PROGRAM

PLEASE SELECT

PHON TIME OTHER

FLASH: 600MS

BACK CHANGE NEXT

AUTODIAL SETUP

BACK ENTER NEXT

AUTO INTERCOM

BACK ENTER NEXT

RINGER SELECT

BACK ENTER NEXT

AUTOANSWER: ON

BACK CHANGE NEXT

ALWAYSRING: OFF

BACK CHANGE NEXT

1. Follow steps 1-6 above under “SETTING A

PRIVATE LINE.”

2. Press the soft key under “CHANGE” to

toggle between “ON” and “OFF.”

AUTOANSWER: ON

BACK CHANGE NEXT

CONFIGURE THE LINE CORDS OF YOUR SA-400 INTO THE

PRIV LINE: OFF

BACK CHANGE NEXT

10.

11.

12.

13.

NOTES:

■ Two or more stations can share the same private

■ If you have an SI-460 with Auto Attendant on, the

OFF

BACK SAVE ON/OFF

ON: SELECT LN34

BACK SAVE ON/OFF

3 and 4 will be flashing. Use the keypad to select the line or lines that will be private. Selected numbers will be displayed and flashing.

ON: SELECT LN34

BACK SAVE ON/OFF

PROGRAM

Press

line(s), but under this condition your private line calls will always be accessible (always be privacy released) to those stations.

Auto Attendant station cannot answer lines that are private.

SETTING AUTOMATIC ANSWER

3. Once your selection appears in the display,

press

PROGRAM

to exit.

PROGRAMMING

12 13

PROGRAMMING THE TELEPHONE

SETTING THE OUTSIDE LINE

If you must dial an outside line to access a dial tone, you can program the phone to automatically dial the outside digit when calling a stored caller ID record.

1. Press

PLEASE SELECT

PHON TIME OTHER

PROGRAMMING

CALLER ID

BACK ENTER NEXT

BACK CHANGE NEXT

SAVE: ALL

BACK CHANGE NEXT

PROGRAM

CWCID ON

OUTSIDE LINE:-

BACK CHANGE NEXT

Press the soft key under “CHANGE” until the correct digit is displayed. (0 1 2 3 4 5 6 7 8 9 )

NOTE:

■ If an outside line is not needed, make sure there is a “-” in the display.

7. When the correct outside line digit

appears in the display, press “NEXT” to save.

8. Press

PROGRAM

to exit.

SETTING THE AREA CODE

The area code is always included in caller ID records with telephone numbers. When your local area code is programmed into the SA-400 and you press the area code is automatically removed.

If you must dial 10 or 11-digits when dialing from your area, leave the area code setting at 000. The SA-400 will prompt you to choose between 7, 10, or 11-digit dialing each time you make a caller ID call.

If you reside in a 7-digit dialing area, the SA-400 can make returning phone calls easier by automatically dialing stored Caller ID numbers. In order for this feature to work correctly, it is necessary to program your local area code into the unit.

To program your local area code,

AREA CODE: 310

1. Follow steps 1-5 above under “SETTING

THE OUTSIDE LINE.”

OUTSIDE LINE:-

BACK CHANGE NEXT

BACK SAVE NEXT

Press

to call a local caller ID record,

DIAL

PROGRAM

to exit.

SETTING THE RINGER ON/OFF BY LINE

Ringer settings for each outside line are individually controlled at each station. When the ringer is turned “ON,” the line will ring when calls are received. When the ringer is turned “OFF,” that line will not ring when a call is received. Whether the ringer is turned on or off, the LINE INDICATORS will operate normally.

You can determine which lines ring at your station. All four lines are factory preset to ring on the SA-400.

1. Press

PROGRAM

PLEASE SELECT

PHON TIME OTHER

FLASH: 600 MS

BACK CHANGE NEXT

AUTODIAL SETUP

BACK ENTER NEXT

AUTO INTERCOM

BACK ENTER NEXT

The “LINE RING” and line number will appear on the display.

LINE1 RING:ON

BACK CHANGE NEXT

Press the soft key under “CHANGE” to toggle between turning the ringer “ON” or “OFF” for the selected line.

LINE1 RING:OFF

BACK CHANGE NEXT

Press the soft key under “NEXT” to advance to the next line selection.

9. Repeat steps 7 and 8 until all lines have

RINGER SELECT

BACK ENTER NEXT

been programmed.

10.Press

PROGRAM

to exit.

ALWAYS RING

The Always Ring default setting is OFF. There are a few situations when the SA-400 will not ring. The SA-400 will not ring when the Auto Attendant is on, unless the incoming caller is later transferred to your station. The SA-400 will ring when the Auto Attendant is off, but if you are already on a line, your station will not ring when someone is calling in on another line.

If you would like the SA-400 to ring under these conditions, set Always Ring to ON.

ALWAYSRING:OFF

1. Follow steps 1-5 above under “SETTING

THE RINGER ON/OFF BY LINE.”

RINGER SELECT

BACK ENTER NEXT

BACK CHANGE NEXT

Press

PROGRAM

to exit.

PROGRAMMING

. Using the keypad, enter in your three digit

area code.

AUTOANSWER: ON

BACK CHANGE NEXT

14 15

PROGRAMMING THE VOLUME

RINGER VOLUME

The ringer volume can be set to HI, LOW or OFF. The ringer volume is factory preset to HIGH. The ringer volume switch is located on the back of the SA-400. To adjust the ringer volume, move the ringer volume switch to the desired position. When the ringer volume is turned off, the unit will not ring when a call is received.

You can individually set the volume level for the handset/headset and speaker. When using or switching applications, the set volume level is automatically adjusted.

HANDSET VOLUME

While using the handset:

1. Press

PROGRAMMING

VOLUME

to adjust the handset volume.

2. As the volume is adjusted, 1-5 bars will appear on the LCD to visually display the handset

volume level. (1 bar representing low and 5 bars representing high volume.) The volume setting will remain at this level until it is changed or a power failure occurs.

4/25 3:52

VOLUME

SPEAKERPHONE / INTERCOM VOLUME

When using the speakerphone/intercom or when the phone is in standby mode,

1. Press

VOLUME

to set the speakerphone volume to the desired level.

2. As the volume is adjusted, 1-8 sets of bars will appear to visually display the volume level on

the LCD. The volume setting will remain at this level until it is changed or a power failure occurs.

HEADSET VOLUME

While using the headset:

1. Press

VOLUME

2. As the volume is adjusted, 1-5 bars on the LCD will appear to visually display the headset

volume level. (1 bar representing low and 5 bars representing high volume.) The volume setting will remain at this level until it is changed or a power failure occurs.

to adjust the headset volume.

OFF LO H

RING VOL.

PROGRAMMING AUTODIAL

Each SA-400 in the system can store up to 20 autodial numbers. Ten 16-digit numbers can be accessed with the autodial key and ten additional entries using the lower register key followed by the autodial key. Each autodial entry can have up to 16 digits and can have 14 characters for the name. Once a number has been stored in an autodial location, press the selected autodial location key to have the SA-400 automatically dial the programmed number .

Home

AUTODIAL CARD

Remove the autodial card. Write down the names and/or telephone numbers associated with the stored speed dial numbers and replace the autodial card and plastic cover . An extra autodial card is provided for your convenience.

Autodial numbers can be programmed in two ways:

PROGRAMMING A CALLER ID RECORD

INTO AUTODIAL

To enter a caller ID record from your directory into an autodial location:

1. Press

123-456-7800

CALLER ID

SANDY LEE

2. Press the < or > soft keys to scroll through

records.

3. When the caller ID record you want to

store into autodial appears in the display, press and hold the selected autodial key location.

4. After you hear a beep:

SAVE TO LOC 01

YES NO

5. The telephone number of the caller ID

record will appear in the display. Press “NEXT” to accept the number . (To edit the number, see page 19 “EDITING AUTODIAL ENTRIES.”)

NOTE:

■ Include the outside line digit if one is needed to dial.

6. The caller ID name will now appear in the

display. Press the soft key under “ SAVE” to store the name and number. (T o edit the name, see page 19 “EDITING AUTODIAL ENTRIES.”)

7. Press

PROGRAM

Car Bank

Joe Client

Direct Line

Agency

Sue Smith

LOWER

to exit.

PROGRAMMING

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