Carter Hoffmann PHB7S Installation Manual

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MOBILE REFRIGERATORS
MODELS: PHB7S & PHB12S
OWNER / OPERATOR’S MANUAL
MANUFACTURED BY:
CARTER-HOFFMANN
1551 McCormick Avenue
Phone: 847-362-5500
Fax: 847-367-8981
Toll Free: 800-323-9793
Email: TechnicalService@Carter-Hoffmann.com
Before using, familiarize yourself with the heater controls. Read entire manual
before operating this cart.
PHB12S
CAUTION: EQUIPMENT ELECTRICAL DAMAGE
Do not plug in or use this appliance until all Installa­tion Instructions are read and followed.
This manual is considered to be a permanent part of this ap­pliance and must remain with the appliance if it is sold or moved to another location
GENERAL INFORMATION
 This appliance is intended for use in commercial establish-
ments, where all operators are familiar with the appliance use, limitations and associated hazards.
 Operating instructions and warnings must be read and un-
derstood by all operators and users.
 This appliance is intended for use to holding perishable
foods for human consumption. No other use is recommend­ed or authorized by the manufacturer or its agents.
 Cleanliness of this appliance is essential to good sanitation.
Read and follow all included cleaning instructions and schedules to ensure the safety of the food product.
 All included trouble shooting guides, component views and
parts lists are included for general reference, and are intend­ed for use by qualified service personnel.
 Knowledge of proper installation, operation and maintenance
procedures is essential to ensure the safe operation of this oven.
SERVICE / SAFETY

Always have dry hands prior to using the piece of equip­ment.
 Turn OFF the unit (not all units have power switches) any-
time the cabinet is not in use.
 If an electrical shock is felt when touching the cabinet, dis-
connect the power immediately and call Carter-Hoffmann Technical Service for assistance.
 If the power cord is frayed or the plug damaged, DO NOT
plug into the electrical power receptacle. If it is already plugged in, turn off the main circuit breaker, usually located in the building’s breaker box, then disconnect the plug.
 Disconnect the power cord before attempting any repairs to
the cabinet.
 Repairs to this unit must be by qualified personnel.  DO NOT SPRAY WITH WATER OR CLEANING SOLU-
TIONS, or submerge the appliance. Components and wiring present a high shock hazard when wet.
 Disconnect from power when cleaning cabinet.
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TABLE OF CONTENTS
UNPACKING AND INSTALLATION 2 CLEANING 3 CONTROLLER OPERATION 4 DAILY OPERATION 5 WIRING DIAGRAMS 6 MAINTENANCE & REPLACEMENT PARTS 7 SERVICE AND SHIPPING DAMAGE PROCEDURE 8 WARRANTY 9
Part Number: 18400-3237 Printed in the United States of America 092716KBA
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UNPACKING AND INSTALLATION
CAUTION: Electric Shock Hazard
All servicing requiring access to non-insulated components must be performed by qualified service personnel. Do
not open any access panels which require the use of tools. Failure to heed this warning can result in electrical shock. Disconnect this appliance from electrical power before performing any maintenance or servicing.
WARNING: Injury Hazard
All installation procedures must be performed by qualified personnel with full knowledge of all applicable electrical codes. Failure could result in property damage and personal injury.
WARNING Electric Shock Hazard
Appliance must be plugged into a properly grounded receptacle to prevent possible shock hazard. Electrical shock will cause death or serious Injury.
WARNING:
Risk of personal injury
Installation procedures must be performed by a qualified technician with full knowledge of all applicable electrical codes. Failure can result in personal injury and property damage.
CAUTION:
Electrical Shock Hazard
The ground prong of the power cord is part of a system designed to protect you from electric shock in the event of internal damage. DO NOT cut off the large round ground prong or twist a blade to fit an existing receptacle.
IMPORTANT:
Power cord is 10' long.
If necessary, contact a li-
censed electrician to install an appropriate 15 amp electrical cir­cuit with NEMA 5-15R receptacle. DO NOT use an extension cord.
IMPORTANT:
Damage to unit due to being
connected to the wrong volt-
age or phase is NOT covered by warranty.
Unpack the cart and any accessories included. Ensure that all packing materi­als and protective plastic has been removed from the unit. Inspect all compo­nents for completeness and condition.
NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation. Refer to SHIPPING DAMAGE CLAIM PROCEDURE on PAGE 8 of this manu­al.
Appliance should be thoroughly cleaned before use. See CLEANING IN­STRUCTIONS, page 3.
Plug the cabinet into a properly grounded NEMA 5-15R electrical receptacle.
DO NOT MODIFY CORD PLUG. INSTALLATION CLEARANCES: Areas at the top and front of unit must remain
open and unobstructed. A clearance of 6” minimum must be maintained on the left, right and back sides of the unit.
Before using, familiarize yourself with the heater controls. Read entire manual
before operating this cart.
5.5 running amps
GROUNDING INSTRUCTIONS
This appliance is equipped with a cord having a grounding wire with a grounding plug which must be plugged into an outlet that is properly installed and grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electrical current.
WARNING-Improper use of the grounding can result in a risk of electric shock. Consult a qualified electrician or service agent if
the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
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CLEANING
WARNING: ELECTRIC SHOCK HAZARD
Unplug the unit from electric po wer before
performing cleaning or maintenance.
WARNING: ELECTRIC SHOCK HAZARD
DO NOT spray or splash water on the control panel
or wiring.
CAUTION: CART DAMAGE
Do not tip cart onto the
doors to drain excess water. Permanent damage to the doors and hinges will result. Use a clean dry cloth to mop any excess water inside cabinet after cleaning.
Turn the main power switch OFF and unplug the cabinet to before cleaning. DO NOT spray or splash water on the electrical components, control panel, timer or wiring.
1. Racks or shelves are easily removed without tools for cleaning, Simply lift up and pull out. The tray racks may be hand washed or run through an automatic washer.
2. To clean stainless steel surfaces use only cleansers, detergents, degreasers, or sanitizers that are certified to be "chloride-free" and "phosphate-free," and cleansers, degreasers, or sanitizers only in the recommended concentrations. DO NOT exceed recommended concentrations or mixing ratios. After clean­ing and sanitizing, rinse all exposed surfaces thoroughly with large amounts of clean, clear water. Wipe off any standing liquid or residue from all surfaces, corners and rear edges.
3. Vinyl trim should be washed with a chlorine-free detergent and water. Rinse thoroughly with clear water and allow to dry. Never use abrasive clean ers, waxes, car polish, or substances containing strong aromatic solvents or alco­hol. Use of direct steam / hot water cleaning at temperatures above 190°F may result in “bubbling” or loosening of vinyl adhesive.
4. After all parts are dry, reinstall them and then plug the cabinet back into elec­trical source.
IMPORTANT: Cleansers, detergents, degreasers, sanitizers or bleaching agents that contain chlorides or phosphates will cause permanent damage to stainless steel products. This damage appears as pits,
eruptions, voids, small holes, cracks, severe discolorations or dulling of the metal finish. Water with a high chlorine content can also damage stainless steel. If unsure of your water quality, we recommend you ha ve it tested. THIS DAMAGE IS PERMANENT, COSTLY TO REPAIR, AND IS NOT COVERED BY WARRANTY.
RECOMMENDED "TIPS" FOR CLEANING STAINLESS STEEL
PURPOSE FREQUENCY CLEANING AGENT METHOD OF APPLICATION
Routine cleaning
Smears and fingerprints
Stubborn spots and stains
Hard water spots
Daily Soap, ammonia,
detergent and water
As needed Stainless steel cleaner,
similar products
Daily or as needed Any chloride-free or
phosphate-free cleanser
Daily or as needed Vinegar Swab with cloth.
Swab with cloth. Rinse with clear water, wipe dry.
Rub with cloth as directed on package. Rub in direction of grain of stainless steel. Do not use on vinyl trim or control panel.
Apply with damp sponge or cloth. Rub in direction of grain. Rinse thoroughly. Do not use on vinyl trim or control panel.
Rinse with clear water, wipe dry.
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Controller
CONTROLLER OPERATION
TO CHANGE THE SET-POINT
1. Access the “Machine Status” menu by pressing the SET key
2. To display the set point value, press the Set key when “Set” is displayed. The set point v alue appe ars on the displ ay. To change the set point value, press the UP and DOWN keys within 15 seconds. Press SET to confirm the change.
3. Return to the previous screen, press the STAND-BY key once, or do not press any keys for 15 seconds.
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PHB12S
DAILY OPERATION
PHB refrigerators are capable of cooling to a temperature of 32°F (O°C). Pre­cooling time to 40°F (4°C) is approximately 40 minutes. Only product that has been pre-chilled should be placed into the cabinet. Placing warm product will elevate the cabinet air temperature above 40°F (4°C) . This will have a direct effect on optimum serving temperatures.
Due to various conditions such as extremely high kitchen temperatures and/ or humidity, high frequency of tray activity and excessively long op erations, the door may need to be closed so the unit can recover to proper op erating temperature.
1. Pre-chill empty cabinet with the door closed for approximately 40 minutes. Always keep the door closed, except when actually loading or unloading the cabinet. Do not load the cabinet until the proper operating temperature has been reached (34°-40°F for refrigerators. Po wer switch will illuminate when cabinet is “ON”.
2. Load the cabinet from the bottom to the top. After loading, close the door and allow the inside air temperature to recover.
3. If necessary, unplug and move cabinet to serving area. Plug cabinet back in immediately upon arrival.
4. Unload the cabinet from the top down.
5. Close the door during slow periods to extend the effective temperature maintenance time.
Remember: the refrigerator must be at proper temperature before the door is opened.
The cabinet will not lower food temperatures with the door open.
The cabinet is equipped with an automatic condensate ev aporator. To pre­vent water spills, leave the unit plugged in, with the door closed for at least 90 minutes after use.
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PHB7S & PHB12S Refrigerators 115-100v, 8.5 running amps, 50/60 Hz Standard Electric
WIRING DIAGRAM
CF = Condenser Fan C = Compressor EF = Evaporator Fan RW = Drainage Heater PB1 = Cabinet Probe PB2 = Defrost Probe
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GENERAL MAINTENANCE INSTRUCTIONS
WARNING
Never move cart unless all doors are securely
closed. Serious damage to hinges and doors may result if bumped into walls, tables, or other equipment when the doors are open.
DOORS
Never tip cart forward or open doors to drain water during or after washing. This can cause serious damage to the hinges, doors and latches.
CASTERS
Some casters are equipped with Zerk grease fittings so that they may be easily lubri­cated with a grease gun. Recommended lubrication is at least once every six months. Lubrication will be required more frequently if carts are cleaned with a hot water or steam cleaning system. Casters with special bearings are recommended for frequent cart wash or steam cleaning situations.
HINGES
Your cart doors and hinges have been factory aligned with nylon spacers to assure positive latching and smooth action. Be sure to replace these washers if the are re­moved when cleaning doors and hinges. If doors are removed for cleaning, we recom­mend that they be put back on the same cart to assure the best possible alignment and operation.
LATCHES
Check frequently to insure that all door latches are secure. Latches may become “sticky” due to residue build-up from daily use and cleaning. Lubricate latches regularly with WD-40, silicone spray, graphite or other commercial lubricants for stainless steel products. Do not use oil.
PERIMETER BUMPERS
Vinyl which has been dislodged from the channel due to severe bumping or scraping can be pried back into place with a common screwdriver.
WARNING
Use only (OEM) original
equipment manufacturer unauthorized parts may cause serious
injury. Replacement parts should be installed by a qualified technician.
replacement parts. Using
Part Numbers
REPLACEMENT PARTS
Contact factory with your model and serial number for replacement components.
Factory Recommended Charge of Refrigerant:
PHB7S, PHB12S: 15.9 Oz. R404A
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SERVICE EXPECTATIONS
SERVICE PHILOSOPHY
For almost sixty years, Carter-Hoffmann has enjoyed a reputation for manufacturing rugged, dependable foodservice equipment that permits foodservice professionals serve more food products to more people, and thus, to grow their business.
Our goal is not only to provide the best food service equipment for the price, but also to back it up with after-sale service that is responsive fast, efficient and professional. To ensure a clear understanding of our goals, expecta­tions, and responsibilities, we have prepared this brief document.
Carter-Hoffmann products are innovative and efficient. They are easy to use, easy to clean and easy to maintain. Although the products are quite reliable they are also designed for easy repair. We believe that a mal­function to a Carter-Hoffmann product should cause as little inconvenience to the customer as possible. Our aim is to provide “same day”/first time fix” repair service on all of our products. We are dedicated to making every aspect of our customer service the standard by which others are judged.
END-USER RESPONSIBILITIES
While we all strive to serve our mutual customers as well as possible that does not mean that the end-user (including his employees) does not share some responsibilities.
1. All shipping damage must be noted on the freight bill when the shipment is received. Any freight damages must be collected from the Freight Company, NOT Carter-Hoffmann.
2. The end-user should be advised beforehand to carefully unpack and inspect all products when they are received BEFORE SIGNING THE SHIPPER'S RECEIPT OF DELIVERY.
3. The end-user must provide a safe, dry, level surface for the equipment to be placed upon.
4. The end-user must provide the proper electrical supply. All in-wall electrical modifications are to be completed by a licensed electrician. All building modifications are the responsibility of the end-user.
5. The end-user must operate, clean and maintain the equipment in accordance with the procedures described in the Operation Manual.
6. Carter-Hoffmann is NOT responsible for any loss of the customer’s income, loss of food product, extra labor charges, or any other incidental or consequential costs as a result of the malfunction of our product.
7. The end-user shall allow for on-premises repair of the equipment to be completed at a mutually convenient place and time.
WARRANTY SERVICE
1. Warranty service is to be initiated by authorized Carter-Hoffmann personnel only.
2. The service provider is NOT authorized to change or extend any of the terms or conditions of our warranty.
3. Initial freight damage is NOT covered by the product warranty.
CONFIDENTIALITY
1. The end user and all his employees and sub-agents shall protect and kee p confidential Carter-Hoffmann’s pro­prietary designs, information, and knowledge.
2. All literature and informational materials provided by Carter-Hoffmann are to be cons idered confidential; they remain Carter-Hoffmann’s property; and are not to be reproduced without our prior written consent.
SHIPPING DAMAGE CLAIM PROCEDURE
NOTE: For your protection, please note that equipment in this shipment was carefully inspected a nd packaged by skilled
personnel before leaving the factory. Upon acceptance of this shipment, the trans portation company assumes full respon­sibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is unnoticed until the merchandise is unpacked, notify the transportation company or carrier immediately, and file “CONCEALED DAMAGE” claim with them. This should be done within ten (10) days from the date the delivery was made to you. Be sure to retain the container for inspection.
4. Carter-Hoffmann cannot assume liability for damage or loss incurred in transit. We will, however, at your request, sup­ply you with the necessary documents to support your claim.
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WARRANTY
Carter-Hoffmann Warranty:
Carter-Hoffmann (“CARTER-HOFFMANN”) warrants to the initial purchaser of its standard Carter Line Products that CARTER-HOFFMANN will, at its option, repair or replace, during the warranty period set forth below, any part of such products made necessary due to a defect in material or work­manship which is present when the product leaves its factory and which manifests itself d ur ing th e war­ranty period under normal use and service.
This warranty applies only to original equipmen t owned and possessed b y the in itial purchaser an d the warranty period begins on the date of original shipment from the CARTER-HOFFMANN factory and extends as follows: to component parts and labor for 12 months (36 months on hotLOGIX and
VAPORPRO holding cabinets and cook & hold cabinets); to refrigeration compressor unit for one year (limited to replacement only - not to include labor for removal, repair or replacement).
Repair or replacements under this warranty will be performed, unless otherwise authorized in writing by CARTER-HOFFMANN, at its factory. All parts or components to be repaired or replaced under this warranty are to be shipped prepaid to CARTER-HOFFMANN, with reimbursement credit for such part or component to be given if found by CARTER-HOFFMANN to be defective.
CARTER-HOFFMANN neither makes nor assumes and does not authorize any other person to make or assume any obligation or liability in connection with its pro ducts other than that covered in this war­ranty. This warranty applies only within the continental United States and Canada. In Alaska and Ha­waii, this warranty applies only to and is limited to the supply of replacement parts.
Warranty Exclusions and Limitations:
Any implied warranty of merchantability or fitness for a particular purpose is hereby specifically dis-
claimed by CARTER-HOFFMANN. There are no warranties, expressed or implied, which extend be-
yond the description on the face hereof. This warranty does not cover and CARTER-HOFFMANN shall
not under any circumstances be liable for any incidental, consequential or other damages (such as in-
jury to persons or property, loss of time, inconvenience, loss of business or profits, or other matters not
specifically covered) arising in connection with the use of, inability to use, or failure of these products.
Specifications subject to change through product improvement and innovation.
Carter-Hoffmann
1551 McCormick Ave.
Mundelein, Illinois, 60060 USA
Phone: 847-362-5500 Toll free: 800-323-9793 Fax: 847-367-8981
Sales and Marketing E-mail: sales@carter-hoffmann.com
Service E-mail: technicalservice@carter-hoffmann.com
Company Website: www.carter-hoffmann.com
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