Carter-Hoffmann CTD User Manual

HOSPITALITY SERIES

OPEN, ENCLOSED AND CANTILEVER TRAY DISPENSERS

OWNERS / OPERATORS MANUAL

MANUFACTURED BY:

CARTER-HOFFMANN

1551 McCormick Avenue

Mundelein, IL 60060 U.S.A.

Phone: [phone]

Fax: [phone]

Toll Free: 800-323-9793

Email: [e-mail]

OTD

Open Tray Dispenser

Enclosed Tray Dispenser

TABLE OF CONTENTS

ETD

Enclosed Tray Dispenser

CTD

UNPACKING, INSPECTION & FREIGHT DAMAGE…………………. 2
DAILY CLEANING…….………………………………………………….. 3
TIPS FOR CLEANING STAINLESS STEEL…………………………… 3
TRAY SLIDE & TRAY RACK POSITION CHANGES………………… 4
MAINTENANCE…………………………………………………………... 5
WARRANTY……………………………………………………………….. 5

Part Number: 18400-0005 Printed in The United States of America Rev: KBA010814

UNPACKING AND INSPECTION

This appliance
should be
thoroughly

cleaned prior to use.
See the CLEANING

INSTRUCTIONS in
this manual.

NOTE: DO NOT discard
the carton or other
packing materials until
you have inspected the
appliance for hidden
damage and checked it
for proper operation.

Refer to SHIPPING

DAMAGE CLAIM
PROCEDURE on

bottom of this page.

1. Remove the cabinet from shipping carton, ensuring that all pack­ing materials and protective plastic has been removed from the
unit.

2. Inspect all components for completeness and condition.

3. If any freight damage is present, a freight claim must be filed im­mediately with the shipping company.

4. Freight damage is not covered under warranty.

5. Check to insure all components are included: cabinet, instruction
packet and additional accessories.

6. Read operation instructions completely.

7. Cabinet should be thoroughly cleaned before use. See CLEAN­ING INSTRUCTIONS in this manual.

8. Adjust spring tension (see page 4). Tray size, design and weight
determine how many springs should support your trays. Self­leveling units are shipped with all springs attached to prevent los
off spring, therefore, some of the springs may have to be discon­nected for proper operation.

FREIGHT DAMAGE PROCEDURE

NOTE: For your protection, please note that equipment in this shipment was carefully inspected

and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment,
the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight
bill or express receipt, and that the note of loss or damage is signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of damage. Contact
your dealer immediately.

3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and then file a “CONCEALED DAMAGE” claim
with them. This should be done within fifteen (15) days from the date the delivery was made to
you. Be sure to retain the container for inspection.

Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is
not covered under warranty. We will, however, at your request, supply you with the necessary
documents to support your claim.

2