Caron GASG201 User Manual

MODEL GASG201
GAS GUARD
OPERATIONS MANUAL
Dear Valued Customer:
Thank you for purchasing CARON Products & Services equipment. We appreciate your business and look forward to being your preferred supplier of controlled environment equipment products in the future.
At CARON, we are committed to continuous quality improvement. Our goal is to supply our customers with highly reliable equipment at a fair price. In order to openly monitor our performance, we would appreciate your feedback on our products and services.
If you have questions, or any suggestions for improvement based on the installation or operation of the equipment you have purchased, please contact our service department at service@caronproducts.com or 740-373-6809.
Thanks again for your business!
Model GASG201 Operations Manual Page 2 of 13 Rev D 01/18/2009
WARRANTY INFORMATION
Please review this section before requesting warranty service. At CARON, one of our primary goals is to provide customers with high levels of personal service and top quality products, delivered on time, and backed by technical service and support for the life of the product.
Before contacting us for warranty service, please be aware that there are repairs that are not covered under warranty. These include:
1) Calibration of control parameters.
2) Damage resulting from improper use.
3) Service calls for improper installation including electrical service, gas and water supply tubing, gas supplies, room ventilation, unit leveling, or ambient conditions that are out of specification.
4) Customer modifications made to parts or subsystems.
5) Shipping damage either obvious or concealed as a result of freight handling.
WARRANTY DEFINED
Caron Products & Services, Inc. (herein after CARON) hereby warrants that equipment manufactured by CARON is free from defects in materials and workmanship when the equipment is used under normal operating conditions in accordance with the instructions provided by CARON, as follows:
COVERED:
Parts and labor for a period of one (1) year from date of shipment (first six digits of serial number
tag contain date of shipment).
Any part found defective would be either repaired or replaced at CARON's discretion, free of
charge, by CARON in Marietta, OH. Parts that are replaced will become the property of CARON.
This service includes diagnosis and correction of individual CARON product malfunctions, or
failures, and may consist of temporary procedures to be followed by the customer while a permanent solution is sought.
If CARON factory service personnel determine that the customer's unit requires further service,
dependent of the model involved, CARON may, at its sole discretion, provide a service technician to correct the problem, or return the unit to the factory. If a unit is to be shipped back to the factory, CARON will pay all ground shipping charges via UPS or other common carrier.
CARON will have the right to inspect the equipment and determine the repairs or replacement parts
necessary. The customer would be notified, within a reasonable time after inspection, of any costs incurred that are not covered by this warranty prior to initiation of any such repairs.
Model GASG201 Operations Manual Page 3 of 13 Rev D 01/18/2009
NOT COVERED:
Cost of express shipments such as Federal Express, UPS Next Day Air, UPS Second Day Air, or
any other express shipment charges.
Any customer modifications of this equipment, or any repairs undertaken without the prior written
consent of CARON, will render this limited warranty void.
CARON is not responsible for consequential, incidental or special damages. In no event will
CARON be responsible for damages more than the price of the product.
Repairs necessary because of the equipment being used under other than normal operating
conditions or for other than its intended use.
Repair or replacement of parts due to the customer's failure to follow normal maintenance
instructions.
Parts considered consumable such as: light bulbs, filters, gases, etc … Damage from use of improper water quality. Damage from chemicals or cleaning agents detrimental to equipment materials. Force Majeure or Acts of God.
This writing is a final and complete integration of the agreement between CARON and the customer. CARON makes no other warranties, express or implied, of merchantability, fitness for a particular purpose or otherwise, with respect to the goods sold under this agreement. This warranty cannot be altered unless CARON agrees to an alteration in writing and expressly stated herein, shall be recognized to vary or modify this contract.
Ohio Law governs this warranty.
Caron Products & Services, Inc.
PO Box 715 · Marietta, OH 45750
740-373-6809
Model GASG201 Operations Manual Page 4 of 13 Rev D 01/18/2009
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